Beam IntelliDOCK RST310 User manual

RST310
9505A IntelliDOCK
Docking Station
Installation and
User Manual
Beam Communications Pty. Ltd.

RST310 INSTALLATION &USER MANUAL
2
RST310
9505A IntelliDOCK
Docking Station
Installation and
User Manual
Version 5
Beam Communications Pty Ltd
8 Anzed Court, Mulgrave,
Victoria, 3170, AUSTRALIA
Information furnished by Beam Communications Pty Ltd (Beam) is believed to be accurate and
reliable. However, no responsibility is assumed by Beam for its use, or for any infringement of patents
or other rights of third parties, which may result from its use. No license is granted by implication or
otherwise under any patent or patent rights of Beam. Beam reserves the right to change specifications
at any time without notice.
Copyright © 2007 Beam Communications Pty Ltd. All rights reserved
Product name: RST310 Installation & User Manual
Manual revision: 05
Part Number: USRMAN001605
Release date: June 2007

RST310 INSTALLATION &USER MANUAL
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Package Contents
The RST310 package contains:
1 x RST310 unit
1 x Universal plug-pack power adapter, 110-240V AC
1 x 9-pin-to-9-pin RS-232 cable (Male to Female)
1 x User manual (Printed)
1 x Ram Mount Bracket
1 x 9505A handset connector cable
2 x Mounting Brackets
1 x Mounting Screws (packet)
1 x CD including; AT command set, installation guide, user guide and
intelligent handset manual
Optional Accessories
Alert / Monitoring Interface
Battery Backup Sub-System
In-vehicle Hands-free kit
Intelligent handset (uses RJ45 port)
Cable Kit
Antenna
External Ringer
See your Service Provider for pricing and availability of these optional accessories

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User information
"Please record your serial number here for future reference:
Model: RST310
Serial no.: #
This number can be copied from the white shipping label on the RST310 box
Eg. 100A2800
The following PIN codes may be required to use your RST310, please complete
these details for future reference. Your SIM and their PINs are related to the
handset. Record them here for easy access.
PIN Name Function Symptom Your PIN
SIM PIN
Supplied by your
Service Provider
Unlocks SIM card
to enable calls to
be made
Signal LED
flashes Red #
PUK
Supplied by your
Service Provider
Unlocks a locked
SIM card Signal LED flashes Red #
User PIN
Supplied
here
Allows access to
user menu of
RST310 via log
port
Enter PIN on
console
9 8 7 6
Default setting
Supervisor
PIN
Supplied here
Allows access to
supervisor menu
of RST310
via log port
Enter PIN on
console
3 1 7 0
Default setting

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Contents
PACKAGE CONTENTS.......................................................................................................................... 3
THE RST310 PACKAGE CONTAINS:......................................................................................................... 3
OPTIONAL ACCESSORIES........................................................................................................................ 3
USER INFORMATION............................................................................................................................ 4
CONTENTS............................................................................................................................................. 5
SAFETY INFORMATION........................................................................................................................ 6
ABOUT BEAM COMMUNICATIONS..................................................................................................... 7
ABOUT THE RST310 ............................................................................................................................. 8
RST310 OVERVIEW...............................................................................................................................9
GETTING STARTED............................................................................................................................. 11
WHAT IS A SIM CARD?......................................................................................................................... 11
SIM CARD PROTECTION....................................................................................................................... 11
INSTALLING &REMOVING THE SIM CARD .............................................................................................. 11
INSTALLATION PROCEDURE................................................................................................................... 12
1. MOUNTING THE RST310 .................................................................................................................. 12
2. CONNECTING THE POWER CABLE...................................................................................................... 15
3. CONNECTING 9505A HANDSET CABLE.............................................................................................. 15
4. CONNECTING AN RJ11 TELEPHONE HANDSET .................................................................................... 16
5. USING THE ANTENNA ADAPTOR......................................................................................................... 16
5.1 DECODED ANTENNA ORIENTATION:.................................................................................................. 18
6. CONNECTING A LAPTOP/PC.............................................................................................................. 20
7. CONNECTING TO THE LOG PORT ....................................................................................................... 21
8. INSTALLING EXTERNAL ANTENNA....................................................................................................... 21
MAKING A PHONE CALL.................................................................................................................... 22
LOGGING ON TO IRIDIUM NETWORK....................................................................................................... 22
MAKING A PHONE CALL ......................................................................................................................... 22
ACCESSING VMAIL AND SMS ON YOUR RST310.................................................................................... 23
CONNECTING YOUR RST310 WITH A PABX.................................................................................... 24
REMOTE CONFIGURATION..................................................................................................................... 27
ACCESSORIES & OPTIONS ............................................................................................................... 28
BEAM RST970: INTELLIGENT HANDSET............................................................................................... 28
SPECIFICATION SUMMARY............................................................................................................... 29
RS232 SPECIFICATION....................................................................................................................... 30
TROUBLESHOOTING.......................................................................................................................... 32

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Safety Information
IMPORTANT! Please read the following information carefully before
installing and using this BEAM equipment. Failing to follow instructions
may compromise the safety of the product and may result in personal
injury and/or equipment damage. Please consult your supplier if you
have any further questions.
Your RST310 is a low power radio transmitter and receiver. When it is ON, it receives
and sends out radio frequency (RF) signals.
The design of your RST310 system complies with international safety standards.
Refer to the appropriate section of the RST310 User Manual for additional relevant
safety information.
Warning:
Do not open equipment. There are no user-serviceable parts inside.
If a DC power supply is to be used, its output must comply with the
Safety Extra Low Voltage (SELV) requirements of IEC60950.
All connectors except the Line and Accessory sockets must only be
connected to equipment ports which comply with the Safety Extra Low
Voltage (SELV) requirements of IEC60950.”
Conventions in this Manual
Warnings, cautions and notes appear throughout this manual and are represented by
following conventions.
Warning: This symbol and associated text indicate a warning
note providing information to prevent personal injury or damage
to equipment.
Note: This symbol and associated text indicate a note providing
general operating information.
Interference: All wireless phones may get interference, which
could affect performance.
"Record: Write details of your unit for easy reference when
required. Ideal when troubleshooting.

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About BEAM Communications
BEAM Communications, is an authorised manufacturer of Iridium Satellite products.
BEAM develops subscriber products that utilise the Iridium satellite network of Low
Earth Orbit satellites, known as LEOs. The Iridium network is extensively used
around the world by commercial enterprises and defence agencies.
BEAM products address the needs of individuals, communities, government
agencies and the corporate sector, providing voice and data access without the need
for traditional wire-line or mobile phone infrastructure.
As the Iridium satellite network is global, BEAM products address global markets,
across the spectrum of rural and remote users, including households, motor vehicles,
telemetry, maritime and emergency services.
BEAM Communications Pty Ltd
8 Anzed Court, Mulgrave,
Victoria, 3170, AUSTRALIA
Web: www.beamcomm.net
Info: [email protected]
Support: [email protected]
Tel: [phone]
Fax: [phone]

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About the RST310
The RST310 is a Remote Satellite Terminal docking station for the Motorola and
Iridium 9505A Handheld Satellite Telephones. Once the handset is docked in the
Intelligent Docking Station it provides a reliable and cost effective telephone or data
service connection when a wired connection is not available.
The RST310 uses the Iridium handheld satellite telephone transceiver to gain access
to the Iridium network The RST310 allows the connection of standard telephone
handsets and other telecommunications devices.
The RST310 emulates the functionality of the Public Switched Telephone Network
(PSTN). It includes two wire voice connections, a Hayes compatible modem,
providing a serial socket for a computer, a socket for the connection of a plug-pack
type mains power supply and a connection to an external antenna.
The RST310 provides a serial control interface and audio input and outputs by way of
the transceiver’s control and connection interface.
In addition, the RST310 incorporates a signal strength indication to assist in
implementation and in-call performance.
The RST310 from Beam Communications brings you all the convenience and ease
of use of a normal wired telephone anywhere in the world using the Iridium Satellite
phone system. It also brings you a data connection and SMS access without having
to buy a modem. It is all included in the RST310.

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RST310 Overview
The Front Panel
Status LEDs
1. Power
2. Voicemail waiting*
3. SMS waiting
4. Call status
5. Signal strength
* Subject to network availability
The Rear Panel
Rear Connectors
6. 9505A Connection
7. 11-32V DC Power Input
8. RJ11 / POTS Output (Accessory / External ringer)
9. RJ11 / POTS Output (Main)
10.Intelligent Handset or In-Vehicle Accessory connection
11.Comm Port for data connectivity
12.Log Port : Beam Terminal Configuration
13.Reset Button: Power Cycles unit
6
7
8 9 10
11
12
13
12345

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The RST310 Status Indicators
The status indicators are located on the front panel of the RST310. The LED lights on
the front panel show the RST310 status.
Note: The LEDs will blink in different combinations to indicate
transmission status, signal strength and power.
Power
When powering up the RST310, the Power LED flashes while it carries out internal
self-diagnosis, and then illuminates a steady green.
Vmail
The Voicemail LED flashes to indicate message(s) are waiting in your voice mailbox
to be retrieved. This service is subject to network support and not available from all
providers.
SMS
The SMS LED flashes to indicate an SMS message is waiting.
Call
The Call LED indicates the status of the call, which can be:
•In Call
•Waiting to connect
•Incoming call
Signal
The Signal LED indicates the strength of the signal from the Iridium network at your
location. This LED displays different colours to indicate the strength of the RF (Radio
Frequency) signal and different on/off conditions to indicate the terminal status.
Signal LED colour Signal strength
Flashing RST310 is registering with the network – please wait
Green Strong
Orange Acceptable
Red No signal, problem with installation
For further information about these aspects, refer to the Troubleshooting section of
this manual.

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Getting Started
What is a SIM Card?
A SIM Card is a Subscriber Identity Module (computer chip) that contains identity
information for accessing the Iridium network. It functions as the digital memory of
the RST310 and also stores your personal information, including received SMS
messages.
SIM Card Protection
Handle the SIM card with care, avoid exposing the card to static electricity, water or
dirt. Scratching or bending the SIM card will damage the card or its metal contacts.
Installing & Removing the SIM Card
The SIM card is stored in the SIM card compartment of the 9505A Satellite handset.
Refer to the 9505A user manual for instructions on inserting the SIM card.
Warning: Make sure the RST310 is switched off before you insert or
remove the SIM card. If you do not, the memory on your SIM card and
or the SIM card itself may be damaged.
Note: Before you install the RST310, determine if the unit is
preconfigured or needs customer configuration.

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Installation procedure
1. Mount the RST310
2. Connect AC/DC Power cord
3. Connect 9505A handset cable
4. Fitting antenna adapter/external antenna
5. Connect a Laptop/PC
6. Connect RJ11 telephone handset
7. Power Up & Make/Receive calls
1. Mounting the RST310
The RST310 comes with two (2) standard right angle mounting brackets that allow
mounting for mobile and fixed positioning.
Note: To ensure sturdy mount attachment:
1. Mount the RST310 on a clean, even surface.
2. Clean the mount surface of the RST310.
3. Use the correct type of screws.
4. If mounting on a wooden surface, make sure the wood is
structurally sound.
5. Leave enough room around the RST310 to allow unhindered
access to the rear panel.
6. Do not install the unit in a permanently concealed recess. You
must be able to access and remove the unit for future servicing.
1. The mounting brackets allow two mounting methods: drop-in (inside corner) mount
and flush (outside corner) mount.

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Option A:
The main terminal can be mounted with the Ram-mount phone holder in a separate
location or on a separate mounting structure.
1. Attach the two (2) mounting brackets securely to a suitable structure making
sure the space between the brackets is wide enough to smoothly slot in the
RST310.
2. Secure the RST310 unit to the mounting brackets using supplied screws.
3. Carefully slot the RST310 between the two mounting brackets and secure with
the retaining screws.
4. Mount the Ram-mount cradle for the 9505A in the desired location ensuring
that there is sufficient cable length for the handset to connect to the main
terminal.

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Option B:
Using the brackets supplied the Ram-mount handset holder can be firmly attached to
the terminal as pictured below, follow the above instructions for mounting the
terminal, however using the longer mounting screws supplied affix the additional ram-
mount holding bracket to the side of the unit.
Connect the right angled bracket to the main terminal as pictured below
Ram Mount Connector Bracket Attach as shown
Attach Ram-Mount base as shown Attach Ram-mount Holder

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2. Connecting the Power Cable
1. Make sure the AC power switch supplying the RST310 power pack is off.
2. Plug in the power cable into the power jack located on the rear panel of the
RST310.
3. Secure the cable by tightening the plug retainer.
3. Connecting 9505A Handset Cable
1. Connect the supplied connector cable to the 25pin socket on the rear of the
RST310 main terminal.
2. Ensure that the cable can reach to be easily connected to the base of the handset
as required.

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4. Connecting an RJ11 telephone handset
1. Plug the telephone, answering machine or corded/cordless phone into the
Line and or Accessory Socket RJ11. It is important to note that Facsimile
Messaging is not supported on the Iridium Network via a standard RJ11
connection.
2. Plug the optional Intelligent Handset into the Handset Socket, RJ45. Note this
is only for the Beam RST970 Intelligent Handset ONLY
5. Using the Antenna Adaptor
The Antenna adaptor is required to be used with the RST978 module. The antenna
adaptor, supplied with your 9505A handset when purchased allows for an external
antenna to be used in conjunction with the 9505A handset, which is mandatory for a
fixed installation.
To attach the antenna adaptor follow these steps:
Connect the adaptor to the antenna
cable. The cable will be fitted with a TNC
screw connector for easy joining.
Supplied with handset

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Removing the Antenna from the 9505A handset
1. Ensure the antenna is facing down and
completely retracted
2. Holding the 9505A handheld firmly
press down on antenna release button
3. Whilst holding down the release button
firmly, remove the antenna from the
connection gently.
Connecting the antenna adaptor to your handset
Reverse the antenna removal sequence to reconnect the antenna adaptor. Ensure
that the antenna adaptor “clicks” into place in either of the 45°angles:
STANDARD ORIENTATION DECODED ORIENTATION
(Needs programming - see below)
Ensure that the antenna cable is fixed with proper strain relief, so that there is no
stress on the adaptor or the phone antenna connector.
,TIP: If the phone displays: “Rotate and Extend Antenna”, then the adaptor is not
properly aligned and clicked into the 45°angle. Please re-adjust adaptor.
Note: Be careful when removing or installing the antenna or adaptor
that the handset power is turned OFF. The handset should not be
turned on until after the connector cable is correctly attached (as
described above).
99**

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5.1 Decoded antenna orientation:
To operate this phone with the antenna in the DECODED orientation (above) for
enhanced user convenience, the95095A handset settings need changing.
1. With the phone turned ON enter the following code:
* # 92 #
2. Power cycle the handset (turn handset OFF then ON to save settings).
Note: Be careful when removing or installing the antenna or adaptor
that the handset power is turned OFF. The handset should not be
turned on until after the connector cable is correctly attached (as
described above).
Applying Power to Components
It is now safe to connect the Positive power lead to the DC supply, ensure that the
Fuse kit is in place.
Placing the handset in the cradle
Connect the handset connector cable to the base of the 9505A handset. The
connector works the same way as your existing AC plug pack connector.
Once the antenna adaptor and the connector cable are connected to the 9505A
Handset the unit can now be placed into the cradle for hands-free communication
1. Line up the handset so that it sits on the base of the cradle
2. Rest the handset towards the back of the cradle
3. Now squeeze the sides of the cradle to lock the handset into place securely
To remove the handset from the cradle:
1. Ensure the power is turned OFF on the handset
2. Press the release button on the side of the cradle to release the handset
3. Remove the connector cable
4. Remove the antenna adaptor, audio and power connector
5. Replace the portable antenna if required.
Squeeze
to secure Press to release

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Checking Performance after Installation
To confirm that the phone is working properly, follow the instructions in this section.
1. Make a call from the handset in the cradle and confirm operation.
2. Make a call to the handset and confirm operation.
Removing the 9505A from cradle
When removing the 9505A from the cradle follow these simple steps.
1. Ensure the power is switched OFF and the 9505A handset is also OFF
2. Remove the connector from the base of the 9505A handset
3. Remove the antenna adaptor, audio and power connector
4. Replace the standard antenna to the 9505A handset (see above)
The handset can now be powered on for normal mobile operation.
RST978 Interface LED
GREEN LED status State description
Flash (slow) Unit is powered, 9505A not registered, or charging
Steady on 9505A registered
Flash (fast) Call in progress
This unit does not support hot-plugging of the 9505A handset:
Switch OFF all power and handset prior to using or removing it from the cradle
DO NOT remove the phone from base plug whilst in a call or powered on
ALWAYS turn the 9505A Handset off before removing or fitting the antenna or
Antenna adaptor
DO NOT attempt to switch from Hands-free mode to handheld mode whilst the
unit is ON
Always take care when removing or fitting the antenna or antenna adaptor.

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When the vehicle ignition is turned off, the handset will turn off after a delay as
follows:
The unit will prepare to turn-off phone after the first 5 seconds.
The vehicle ignition can be returned to ACC / ON position during this time, and
the phone will remain on without phone power dropout.
This is useful if the vehicle was inadvertently turned off during a voice-call.
If ACC remains off, then the Interface unit will also turn off after a further few
seconds.
,If the power button is pressed after the accessories have already been turned off
the telephone will operate for a period of 20 minutes before the unit will power off.
If after 19 minutes a call is in progress the terminal will stay on for another 20
minutes. This feature is to minimise drain on the battery.
If during operation of the Hands free unit the 9505A does not turn ON or OFF
try: 1. Turn power off on RST310 AND 9505A handset
2. Remove the 9505A from the cradle (switch off if it was not possible to
previously)
3. Wait 10 seconds
4. Return the 9505A to the cradle and connect it
5. Turn on power.
The 9505A unit will now power on in Hands free mode. If it continues to exhibit out of
the ordinary operations please repeat the above process.
6. Connecting a Laptop/PC
1. Plug the laptop cable into the Comm.’s port of the RST310.