Balboa Water Group ControlMySpa GATEWAY ULTRA User manual

ControlMySpa™
Retrofit User Guide:
Adding a CMS™GATEWAY ULTRA to an existing spa
www.balboawater.com/controlmyspa

TABLE OF CONTENTS
CONTROLMYSPA™ SYSTEM OVERVIEW | 01 3
CONTROLMYSPA™ ESSENTIAL INFO | 02 4
CMS™ GATEWAY INSTALLATION GUIDE | 03 5
CMS™ ACCOUNT SETUP: SPA CONNECTION | 04 15
SETTING UP THE CONTROLMYSPA™ APP | 05 18
CONTROLMYSPA™ WEBSITE – SPA OWNER OVERVIEW | 08 26
INFORMATION MENU | 09 29
ControlMySpa™ was built to provide the Spa Professionals with
-
ing next to it. And, for your Customer, peace of mind, new app

your spa is ready to go when you are.
2ControlMySpa™ Retrofit User Guide 42317_Rev. C

WELCOME TO
CONTROLMYSPA™
Overview
HOME SPA
GATEWAY ULTRA MODULE
BP CONTROL SYSTEM
ROUTER
GATEWAY ULTRA MODULE
42317_Rev. C 3 ControlMySpa™ Retrofit User Guide

ControlMySpa™
ControlMySpa™ website with
Login and access to spas
iOS (Apple) ControlMySpa™
mobile app and/or Android
ControlMySpa™ Mobile app
CMS™ SYSTEM CONSISTS OF:
WEBSITE
SMARTPHONE |TABLET
The ControlMySpa™ system consists of:
• ControlMySpa™ Gateway installed on a spa/Hot Tub
• iOS (Apple) ControlMySpa™ mobile app or
Android ControlMySpa™ mobile app
• ControlMySpa™ website with log-in and access to spas
The ControlMySpa™ Logins:
• The iOS or Android ControlMySpa™ apps can
only be accessed with an owner log-in
• The ControlMySpa™ website can be accessed
with an owner log-in.
Home Module
CMS™ GATEWAY ULTRA
Modules
Spa Module
www.balboawater.com/GatewayUltra
4ControlMySpa™ Retrofit User Guide 42317_Rev. C

ControlMySpa™
GATEWAY ULTRA INSTALLATION GUIDE
42317_Rev. C 5 ControlMySpa™ Retrofit User Guide

ControlMySpa™
GATEWAY ULTRA Module (side view) GATEWAY ULTRA Module (side view)
LED Light
Power
Cord
RS485 Power/Data Cord
BP Control
System
Ethernet
Cable
Home Router
LED Light
GATEWAY ULTRA
Module
Home
Router
GATEWAY ULTRA
Module
BP Control
System
GATEWAY ULTRA
Module
BP Control
System
HOME SPA
GATEWAY ULTRA Hardware Connections
6ControlMySpa™ Retrofit User Guide 42317_Rev. C

GATEWAY ULTRA Module (side view)
LED Light
Power
Cord
Ethernet
Cable
Home Router
GATEWAY ULTRA
Module
Home
Router
HOME
GATEWAY ULTRA Module (side view) GATEWAY ULTRA Module (side view)
LED Light
Power
Cord
RS485 Power/Data Cord
BP Control
System
Ethernet
Cable
Home Router
LED Light
GATEWAY ULTRA
Module
Home
Router
GATEWAY ULTRA
Module
BP Control
System
GATEWAY ULTRA
Module
BP Control
System
HOME SPA
ControlMySpa™
Connect GATEWAY ULTRA
hardware in your home
Step 1
Plug the supplied ethernet cable into the home router (A).
Step 2
Plug the other end of the ethernet cable into the
GATEWAY ULTRA module (B).
Step 3
Plug the supplied power cord into the GATEWAY ULTRA module (C).
Step 4
Plug the other end of the supplied power cord into wall power (D).
LED Light Chart (E)
This chart applies to the home and spa GATEWAY ULTRA modules.
A
B
C
D
E
Red - Solid: The GATEWAY ULTRA and the spa
are not connected.



unplug power.


Green - Solid: Spa successfully connected to internet. No errors.
42317_Rev. C 7 ControlMySpa™ Retrofit User Guide

STOP!
Warning: All high voltage electrical work should only
be performed by a trained and licensed electrician. All
electrical work performed should comply with national
and local electrical codes and regulations applicable for
the location of the Spa.
8ControlMySpa™ Retrofit User Guide 42317_Rev. C

CONTROLMYSPA ™
GATEWAY ULTRA
INSTALLATION ON SPA

Although the GATEWAY ULTRA module can be mounted anywhere in the
spa and function properly, for best possible reception and range, the
GATEWAY ULTRA module should be mounted in the spa as high up in the
spa as is reasonable.
SPA
BP CONTROL SYSTEM
GATEWAY ULTRA MODULE
BP CONTROL SYSTEM
GATEWAY ULTRA MODULE
42317_Rev. C 9 ControlMySpa™ Retrofit User Guide

SPA
HOME
BP CONTROL SYSTEM
GATEWAY ULTA MODULE
SPA GFCI
Step 1
Ensure All Power is Disconnected to Spa
Step 2
Ensure The Spa Controller is made by Balboa
Water Group (BWG)
Ways to tell if the spa controller
is from Balboa Water Group
The Control System Serial Number has “Balboa” on it
The Control System PCBA has “Balboa” on it
Warning:
WARNING: All high voltage electrical work
should only be performed by a trained and
licensed electrician. All electrical work
performed should comply with national and
local electrical codes and regulations appli-
cable for the location of the Spa.
NOTE: If your spa does not have a Control System made by
Balboa Water Group (BWG), then ControlMySpa cannot be used.
ControlMySpa™
GATEWAY ULTRA Installation on Spa
10 ControlMySpa™ Retrofit User Guide 42317_Rev. C