Baling H31 User manual

Smart Lock User Manual
Special Attention:
1. Mechanical keys please keep outdoor, just in case keys lock in doors.
2. Please charge for the battery when low wattage alarm.
3. Reading this manual carefully before installation, and keep it for future
reference.

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1. Lock Structure
2. Mortise

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3. Installation
3.1 Turn the handle
Notice: Adjust the handle according to the direction you open the door
For Front Panel˖
For Back Panel˖

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3.2 Installation Diagram
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4. Specifications
Suitable for Models WL41BTS
Materials Zinc Alloy
Front Panel Lock Size 270*70*20mm
Back Panel Lock Size 270*70*20mm
Lock Weight 3KG
Unlocking way
Bluetooth
Fingerprint
Password
Card
Mechanical key
Color Silver
Black
Doors Applicable Aluminum Door
Wooden Door
Working Voltage 6V/8x AAA Batteries
Door Thickness to Fit 35-65mm
Data Capacity
Fingerprint 200 pcs
Passcode 150 pcs
IC Card 200 pcs
Working Temperature -30ȭ-60ȭ
Working Humidity 20%-90%
Low Wattage Alarm Less than 4.5V
Device Reset
Open lock back panel battery cover
plate >>>Press the "Reset" button for 5
seconds, than enter “000#”. A prompt
will be place once it’s reset successfully.

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5. Registration
5.1 Connect lock to the phone
1) Android mobile phone, please scan the left QR code as above
2) Apple mobile phone, please scan the right QR code as above
3) You can also search for TTLock in the APP store(Google Play)to download
4) Register a new account (phone number or email) or login with an existing account.
5) Touch the lock screen to light, click "+ Add Lock”
6) The lock nearby will appear on the phone screen, Click "+"
7) Re-name the lock
8) The lock added successfully
NOTE: TTLock supports multiple types of lock devices. You must first select the lock type. The lock needs to be
added by the app after entering the add mode. Generally, a lock that has not been added, as long as the lock
keyboard is touched, it will enter the add mode. Locks that have already been added need to be deleted on the
app before they can be added to the add mode by touching.
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Features:Ͳ
9Semiconductor fingerprint sensor(508dpi)
9Passage mode function
9Stainless steel handle
9Smart APP operation & Unlock Remotely & User unlock records
9Voice guided operation
9Auto secure & break-in alarm
9Voice setting function
9Auto locking time setting function
9Screen locking
9Anti-theft Password
9Smart freeze
9Emergency power supply through USB
9Material of Lock Body
9Material of Lock
9SS304
9Zinc Alloy
Note : The lock can be opened using default code 123456 followed by # in trial mode
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5.2 User Management
5.2.1 Bluetooth management
Make sure there is no problem with Bluetooth communication. After connecting the phone to the
door lock as above, Click " " as show as figure2-1 to unlock.(the phone is within 5meters
from the door lock)
5.2.2 Remote control management(Option)
TTLock is directly connected via Bluetooth and is not connected to the network itself, which is why
it is not vulnerable to network attacks. The gateway is an accessory of the smart lock, it is the
bridge connecting the smart lock and the home wifi network. Through the gateway, users can
remotely view and calibrate the lock clock, read the unlocking records of passwords, ICs,
fingerprints, etc. in a timely manner, and remotely delete and modify passwords.
After confirming that your phone and door lock are connected to the gateway, Click " " as
show as figure 2-1 to unlock. You can unlock it anywhere you have a network.(How to set up the
gateway to connect to your phone refer to step 5.3)
5.2.2.1 Add fingerprint
The premise that a fingerprint can be used to open a door is that it needs to be added first. The
adding process needs to be performed by the APP beside the lock. The fingerprint expiration data
can be set, it can be permanent, or it can be limited. After setting ,you can modify its validity
period.

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5.2.2.2 Setting Passcode
Passcodes are also a way to unlock. After entering the passcode on the locked keyboard, press
the unlock button in the lower right corner to unlock. Passcodes are divided into permanent,
time-limited, single, clear, cycle, and custom.
5.2.2.3 Send e-Key
Click on the " " as shown in figure, you can send the eKey to other users of TTlock to
authorize the unlock(the receiver must be download the APP and set up an account)ɠSelect
e-key format (Timed, permanent, One-time, Recurring) ɠEnter recipient's account of TTlock,set
the name and effective time of the eKey, Can choose to allow remote unlocking or disallowing,
authorized administrator or not authorized, as shown in figure ɒSendɒThe recipient's account
has Bluetooth unlock permission
(Only the administrator can authorize the ordinary key. After the authorization is successful, the
authorized key is the same as the administrator's interface. You can send keys, passwords, etc. to
others. However, the authorized administrator can no longer authorize others.)
You can share the
Passcode to other user via
WeChat/SMS/Email/Messe
nger/WhatsApp

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5.2.2.4 Add card and add card remotely
Supports opening doors through various IC cards. Before an IC card is used to open the door, it n
eeds to be added first. The adding process needs to be performed by the app beside the lock. Th
e validity period of the IC can be set, it can be permanent, or it can be limited in time. After setting,
you can also. Modify its validity period.
You can authorized
admin to other user

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a) Add Card
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5.2.3 The Admin password management
Click " "as shown in figure 2-1ɒBasics ɒSee Admin Passcode as shown in finger 2-2ɒ
input Passcode on the keypad of lock ɒ“#”to unlock.
5.2.4 e-Key management
Click “ “ as show in figure 2-1 ėfigure 2-3 to manage the eKeys you send, The key
management here refers to the Bluetooth key management. After the administrator has
successfully added the lock, the administrator will have the highest management rights of the
lock. He can send keys to other people, specify the time limit, and select time-limited, permanent
or single-time Bluetooth key permissions. Add management of expiring keys, that is, reminders of
expired keys. The administrator can manage all the keys issued by him, including clearing the
keys, resetting the keys, sending the keys, adjusting the validity period of the keys, and viewing
the unlock records of the keys. For keys that are about to expire (non-administrator users), lock
users are about to expire (yellow shows the number of days remaining) and expiration reminders
(red font).
5.2.5 Passcode management
Click " "as shown in figure 2-1ɒfigure 2-4.All generated passwords can be viewed and
managed in the password management module. This includes a password change, password
deletion, password reset, and password unlock record.
5.2.6 Unlock records
Click " "as shown in figure 2-1ɒfigure 2-5you can query your unlock record as shown in
figure

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Precautions:
1. Before entering fingerprints, please ensure that the fingerprint path of the hand is clear and free of abrasion,
and that the fingerprint recognition area and the surface of the finger are clean and free of objections (water,
oil, sweat, dust, etc.)
2. The maximum number of fingerprints that can be entered for this product is 200. It is recommended that
users enter two fingerprints (to reduce the risk of unrecognizable fingerprints due to wear and tear after entry).
3. When entering a fingerprint, you must use the same finger 3 times (multi-angle, which is helpful to judge the
sensitivity) to align the fingerprint recognition area and press it. Keep the pressure for a certain amount of time
and force. Responsible for the entry failure
4. When the fingerprint power is too low, any fingerprint will trigger a reminder when it touches the recognition
area. After passing the verification of the handle light, the blue light keeps flashing fast and the light is a bit
weak; charge it in time to prevent the battery from being too low and unable to unlock.
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5.3 Add Gateway (Optional)
Please note that when adding a gateway , your smart phone and the gateway
must be connected to the same Wi-Fi
network.

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5.4 Trouble Shooting
5.4.1 Programming Troubleshooting
1) How to read operation records? In the Records of the main interface. / Or in Web
TTLock.
2) What is the purpose of upload
fingerprint?
What is uploaded is not the fingerprint itself but just
the number of the fingerprint. Because some locks
don’t need to go through the APP to add fingerprint,
they can’t be seen in the APP. You need to upload
fingerprint before you manage them in the APP.
3) What is the maximum limit of
e-Key?
No limit.
4) Why it shows “pending” when
we send e-Key to other?
Before the receiver opens the APP to receive, the
status shows Pending.
5) Unable to received OTP? It may be due to a problem with the operator or the
SMS server, or it may be due to some of the
parameters being incorrect, which prevents it from
receiving OTP. Please provide a mobile phone
number for inspection.
6) Can be used same user name
at same time on different
mobile?
No, it can’t. But you can authorize the admin to other
user.
7) Whether to download unlock
records?
Bluetooth: you can download in web
Non-Bluetooth: can not download
8) Why can’t I unlock it after open
the passage mode
You need to perform an unlock verification in any
method, than the passage mode will take effect.
9) What is the purpose of Auto
Lock
You can set how long to lock after unlocking
10)Why it can not to send e-Key Check if the account sent to the user is already
registered
11)APP can add maximum limit of
the locks
Not limit.

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12)Is it possible to obtain
passcode, add fingerprint and
card remotely?
A) Non-custom passcode: can be obtain directly;
Custom passcode: can be obtain remotely by adding
gateway.
B) Fingerprint: do not support remote addition for
the time being.
C) The remote add card currently only supports
Android phones with NFC
5.4.2 Hardware Troubleshooting
1) After installation, touch sensing
keyboard, screen no respond
a) In this case, first check that the positive and negative
electrodes of the battery have been installed upside
down, whether the battery has enough power
b) Remove the back panel and see if it's connected.
c) To eliminate the above situation, you need to remove
the lock ,check whether the wires of the lock body are
squeezed, and the re-wire.
2) Unable to register fingerprint Check the fingers for dirt or wear, check the fingerprint
head on the lock for dirt and oil stains, etc.
Check to see if the fingerprint is working properly(Press to
see if there is any responds.
3) Fingerprint verification is
successful, but the door cannot
be opened.
The fingerprint lock has two important components: one is
the fingerprint module and the other is the electronic
clutch .If the verification is successful but the door does
not open, you can listen carefully when the verification is
successful, and if there is any sound of the motor rotating
inside the lock. If there is, it is usually caused by the clutch
in the handle. If not , it may be because the circuit board
to the motor line has burned out. At this time, you can’t
solve it yourself, or the warranty is processed.
4) What is the reason why the
smart lock consumes fast
power?
a) Large standby power consumption
b) Short circuit
5) Can you adjust the volume? a) The Bluetooth system can only turn the sound On or

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Off, and cannot adjust the volume;
b) The non-Bluetooth system can adjust the volume.
6) There is no response to
pressing the handle on outside
the door, and there is unlock
normally on inside the door,
but the verification is normal,
and the motor is normal.
It may be the triangle direction on the clutch was error,
please check correction.
7) The keys do not respond, and
the lights are off
Most of this happens because the door lock is out of
power
8) How many times will the
passcode be locked? How long
is it locked?
Bluetooth: Enter wrong 5 times and lock for 5 minutes
Non-Bluetooth: Enter wrong 5 times, lock for 1 minute
9) How many records can be kept
in the lock?
Bluetooth: 500
Non-Bluetooth: 10000
10)How many locks can a card
match at the same time
Not limit
11)Cannot automatically wake
lock when unlocking
Change the spring wire

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Packing List
Sr. No Name Qty Photo
1
Front Panel
(Panel˖SS304
Handle˖Zinc Alloy) 1
2
Back Panel
(Panel˖SS304
Handle˖Zinc Alloy) 1
3
Mortise˖5572
(The Standard is 5572)
1
4
User Manual
1

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5
IC Card
3
6
Mechanical Key
2
7
Waterproof Rubber
Plate
2
8
Strike
1

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9
Strike Box
1
13
Screw Stubs:35*8mm
2
14
Sliding Screws:16*5mm
2
15
Mortise Screws:10*5
(For Aluminum Door)
4