Bang & Olufsen BeoSound 5 User manual

BeoSound 5
Type 2900
BeoMaster 5
Type 1753, 1754, 1755
Service Manual
English
German, French, Italian, Spanish, Danish, Dutch, Japanese, Korean and
Simplified Chinese versions are available in the Retail System
This Service Manual must be returned
with the defective parts/back-up suitcase !

CONTENTS
Survey of modules ........................................................................................ 1.1
How to service .............................................................................................. 1.2
ServiceTool .................................................................................................... 1.4
Service mode ................................................................................................ 2.1
Fault flow chart ............................................................................................. 3.1
ServiceTool for adjustments ........................................................................... 4.1
Adjustments ................................................................................................. 4.7
Final check after repair ................................................................................. 4.9
Replacement of modules – BeoSound 5 ........................................................ 5.1
Replacement of modules – BeoMaster 5 ..................................................... 5.19
Specification guidelines for service use .......................................................... 6.1
Block diagram – BeoSound 5 ........................................................................ 7.1
Block diagrams – BeoMaster 5 ...................................................................... 7.2
Wiring diagram ............................................................................................. 7.5
Available parts .............................................................................................. 8.1

Survey of modules 1.1
Survey of modules
BeoSound 5
01
RAM
04
51
94
FAN
14
12
13
58
11
52
01
51
61
BeoMaster 5
PCB01 Mainboard
PCB11 IR
PCB12 Navigator
PCB13 Input
PCB14 Volume (not for sale)
PCB51 LCD
PCB52 Keyboard (not for sale)
PCB58 Standby
PCB61 Backlight Inverter
PCB01 Motherboard
RAM
PCB04 Power Supply
PCB51 ML-PL
PCB94 HDD

How to service
Strategy
The product is to be serviced in the customer’s home.
The repair involves replacement of the module(s). The replaced modules must be
returned for repair at the Bang & Olufsen Module Repair department. Error codes
as well as an adequate fault description must be returned with each replaced part.
For this purpose, use the Module Repair form or the form in the Retail System
under Exchange Module.
To help the Bang & Olufsen Module Repair department it is very important to
answer the following questions:
1. Which products are in the setup?
2. Which software versions are used in these products?
3. How are the products linked together?
4. What happens in the actual situation?
Fault explanation and demonstration
Before troubleshooting is initiated, let the customer demonstrate the fault, if
possible.
Preparations before service
Always remember to download the latest version of the Service Manual from
BeoWise. Use also an updated version of ServiceTool MKII to update the
BeoMaster 5 ServiceTool (placed on a USB pen drive).
Servicing
The BeoMaster 5 and BeoSound 5 must be serviced by qualified technical
personnel only.
If it is not possible to determine the location of the fault or if replacing spare parts
does not clear the fault, please contact your national Service Center for technical
support.
Handling
Like any other electronic equipment, this product must be handled with care.
Particularly the BeoMaster 5 which contains a HDD (Hard Disc Drive), must be
handled carefully. Otherwise, there is a major risk of damaging the HDD.
Generally, there are 4 main items (described on the next page) which require great
attention, when handling the product:
- Handling when the product is disassembled (ESD, lithium battery).
- Lithium battery.
- Cleaning.
- Transport and handling.
Replacement of modules
If it is necessary to replace modules in BeoSound 5 or BeoMaster 5, there are 3
modules which require an adjustment after replacement as the serial number has
to be transferred into the new module. The modules are:
- PCB01, Mainboard (BeoSound 5)
- PCB01, Motherboard (BeoMaster 5)
- PCB94, HDD (serial number backup for BeoMaster 5 and BeoSound 5)
Please refer to adjustments for further information.
1.2 How to service

How to service 1.3
Warnings
Static electricity, ESD
Static electricity may damage the product. In BeoSound 5/BeoMaster 5 there are
integrated circuits which operate with 1.8 volt, and that makes the product
extremely sensitive to static electrity.
Static-protective field service kit.
A static-protective field service kit must always be used when the product is
disassembled or modules are handled.
Follow the instructions in this Service Manual and use the ESD-mat for both old
and new modules.
Please note:
When mains voltage on the product is required, remove the connection between
the product and the ESD-mat.
The chassis or modules must always be connected to the static-protective field
service kit or placed in an ESD-proof bag.
Lithium battery
WARNING!
Short-circuit and overcharging of some types of lithium batteries may result in a
violent explosion.
CAUTION!
Danger of explosion if battery is incorrectly replaced:
Replace only with the same or equivalent type.
Cleaning
Never use alcohol or other solvents to clean any part of the product!
Wipe dust off the surfaces using a dry, soft cloth or a micro fibre cloth. Remove
grease stains or persistent dirt with a soft, lint-free, firmly wrung cloth, dipped in a
solution of water containing only a few drops of mild detergent, such as
washing-up liquid.
To retain the optimum performance of the screen, make sure that no streaks or
traces are left on the screen.
Use white gloves to avoid smudging the front glass.
Transport and handling
When transportation is required, it is recomended to:
- Place BeoSound 5 in the original packing.
- Use product cover on BeoMaster 5 to prevent scratching the surface.
Recommended tools for service
B&O ServiceTool and a PC.
White gloves.
Shoe covers.
Soft lint-free cloth (micro fibre cloth) for cleaning.
Product cover for transportation.
STATIC ELECTRICITY
MAY DESTROY THE
PRODUCT
ESD

1.4 ServiceTool
ServiceTool
General
The BeoMaster 5 ServiceTool is required in several service situations, e.g. update of
firmware after replacement of certain modules. It is important that the BeoMaster
5 ServiceTool (placed on a USB pen drive) always is updated to the latest version.
Please use an updated version of ServiceTool MKII remember to update the
BeoMaster 5 ServiceTool.
The BeoMaster 5 ServiceTool is also used to restore the serial number in the
following modules, if they are replaced:
- PCB01, Mainboard (BeoSound 5).
- PCB01, Motherboard (BeoMaster 5).
If it is not possible ‘restore’ the serial number from the one of the modules, e.g. if
both the HDD and the Motherboard are damaged, a new pre-programmed
PCB01, Motherboard can be ordered from Bang & Olufsen Retail System under
Daily Use and Master Code.
Furthermore, the ServiceTool is necessary to flash update the firmware on the
following modules, if they are replaced:
- PCB01, Mainboard (BeoSound 5).
- PCB51, ML-PL.
- PCB01 Motherboard (BIOS).
This update is important to ensure correct functions in the product and optimal
performance for the customer.
Additional
Beside the mandatory elements mentioned above, the ServiceTool also contains
the opportunity to perform the following services:
- Clone System drives/Clone entire HDD (clones the drives on a present HDD).
- Backup/Restore (to a new HDD).
- Reboot of the system.
Please refer to adjustment/ServiceTool for a fully detailed description of the
features in the ServiceTool.

Service mode 2.1
Service mode
Service Menus ................................................................................. 2.2
General ...................................................................................... 2.2
Access to ‘Customer Configuration Menu’ .................................. 2.2
Access to ‘Service Configuration Menu’ ...................................... 2.3
How to exit ‘Configuration Menus’ ............................................. 2.4
Survey of ‘Configuration Menus’ ................................................ 2.4
Menu overview ........................................................................... 2.4
Description af menu items .......................................................... 2.5
MODE (BeoSound 5 only) ..................................................... 2.5
SOUND (BeoSound 5 only) .................................................... 2.5
SYSTEM INFO ....................................................................... 2.5
SYSTEM SETTINGS ................................................................ 2.6
MAINTENANCE .................................................................... 2.6
PRODUCT INFO .................................................................... 2.7
NETWORK INFO .................................................................... 2.8
NETWORK SETTINGS ............................................................ 2.8
ROLES .................................................................................. 2.9
RECOVERY ........................................................................... 2.9
Access to Service Menu ............................................................ 2.10
How to exit Service Menu ......................................................... 2.11
Survey of ‘Service Menu’ ........................................................... 2.12
Description af menu items ........................................................ 2.12
Survey of control function ........................................................... 2.13
BeoSound 5 functionality .......................................................... 2.13
Beo4 functionality .................................................................... 2.13
Beo5 functionality .................................................................... 2.13

2.2 Service mode
Service Menus
General
This section describes the accessibility of the following three service menus in
BeoSound 5/BeoMaster 5:
- ‘Customer Configuration Menu’
- ‘Service Configuration Menu’
- SERVICE MENU
The service menus can be accessed on BeoSound 5 or from the tv connected to
BeoMaster 5. Both scenarios are described.
Access to ‘Customer Configuration Menu’
BeoMaster 5
- Select PC in the LIST on Beo4 and press GO / select the configured soft button, eg.
PC on the screen on Beo5 and press OK.
- Beo4, press MENU 9 / Beo5, press Menu + 9 (the ‘+’ enables numerical soft
buttons) on the screen.
- Press RED GO on Beo4 / RED OK on Beo5 (‘Configuration Menu’ expands).
The procedure is illutrated below:
MENU 9 (Beo4) RED GO (Beo4)
Menu ‘+’ 9 (Beo5) RED OK (Beo5)
BeoSound 5
- Move the navigator arm to MODE and use the wheel Oto highlight SETTINGS.
- On BeoSound 5, press: GO to activate ‘Customer Configuration Menu’ (the
menu appears on left side of the screen, containing new sub menus).
Highlight SETTINGS and press GO
Configuration
System Info
System Settings
Maintenance
Picture
Configuration
System info
System Settings
Maintenance
Picture
Product Info
Network Info
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Configuration
GO
EXIT
GO
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MODE
COVERS
ARTISTS
ALBUMS
TITLES
F A VOURITES
QUEUE
N.MUSIC
N.RADIO
SETTINGS
MODE
SOUND
SYSTEM INFO
MAINTENANCE
PRODUCT INFO
BALANCE
BASS
TREBLE
SYSTEM SETTINGS
NETWORK INFO
VOLUME
LOUDNESS

Service mode 2.3
Access to ‘Service Configuration Menu’
BeoMaster 5
- Select PC in the LIST on Beo4 and press GO /select the configured soft button, eg.
PC on the screen on Beo5 and press OK.
- Press MENU 9 on Beo4 / press Menu + 9 (the ‘+’ enables numerical soft buttons)
on the Beo5 screen.
- Press 0 0 GO on Beo4 / 0 0 OK on Beo5 (‘Configuration Menu’ expands).
The procedure is illutrated below:
MENU 9 (Beo4) 0 0 GO (Beo4)
Menu ‘+’ 9 (Beo5) 0 0 OK (Beo5)
BeoSound 5
- Move the navigator arm to MODE and use the wheel Oto highlight SETTINGS.
- On BeoSound 5, press: GO to activate ‘Service Configuration Menu’
(the menu appears on left side of the screen, containing new sub menus).
Highlight SETTINGS GO
Note!
The ‘Customer Configuration Menu‘ or ‘Service Configuration Menu’ must be
activated from either BeoSound 5 or BeoMaster 5. It is not possible to activate the
menus on both BeoSound 5 and BeoMaster 5 at the same time.
Configuration
System Info
System Settings
Maintenance
Picture
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Configuration
GO
EXIT
GO
1
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Configuration
System info
System Settings
Maintenance
Picture
Product Info
Network Info
Network Settings
Roles
Recovery
MODE
SOUND
SYSTEM INFO
MAINTENANCE
PRODUCT INFO
NETWORK SETTINGS
RECOVERY
BALANCE
BASS
TREBLE
SYSTEM SETTINGS
NETWORK INFO
ROLES
VOLUME
LOUDNESS
SPEAKER TYPE
MODE
COVERS
ARTISTS
ALBUMS
TITLES
F A VOURITES
QUEUE
N.MUSIC
N.RADIO
SETTINGS

2.4 Service mode
Survey of ‘Configuration Menus’
This chapter is a survey that describes the content of the ‘Customer Configuration
Menu’ and the ‘Service Configuration Menu’ on BeoSound 5 and BeoMaster 5.
The ‘Service Configuration Menu’ is the extended version of the ‘Customer
Configuration Menu’, as opposed to the ‘Customer Configuration Menu’ contains
all menu items.
Items marked with a ’*’ in the overview below is only available in the ‘Service
Configuration Menu’.
Menu overview
BeoMaster 5 BeoSound 5
Some menu items will only be available in BeoSound 5 and other only in
BeoMaster 5. In the following description of the menu items, it will be mentioned
whether the item is present in only BeoMaster 5 or BeoSound 5.
Configuration
System info
System Settings
Maintenance
Picture
Product Info
Network Info
Network Settings
Roles
Recovery
MODE
SOUND
SYSTEM INFO
MAINTENANCE
PRODUCT INFO
NETWORK SETTINGS
RECOVERY
BALANCE
BASS
TREBLE
SYSTEM SETTINGS
NETWORK INFO
ROLES
VOLUME
LOUDNESS
SPEAKER TYPE
*
*
*
*
*
*
*
*
How to exit ‘Configuration Menus’
BeoMaster 5
- To exit ‘Configuration Menu’ on BeoMaster 5:
Press EXIT on Beo4 or BACK on Beo5 to return to BeoMaster 5 Main menu.
(The number of times to press EXIT/BACK depends of the menu stage).
BeoSound 5
- To exit ‘Configuration Menu’ on BeoSound 5:
Move the navigator arm to MODE, use the wheel Oto highlight N.MUSIC /
N.RADIO and press GO.

Service mode 2.5
Description af menu items
MODE (BeoSound 5 only)
This menu item provides the opportunity to choose one of the following options:
- N.MUSIC, opens the source N.Music and leaves ‘Configuration Menu’.
- N.RADIO, opens the source N.Radio and leaves ‘Configuration Menu’.
- SETTINGS, opens the basic SETTINGS menu and leaves ‘Configuration Menu’.
SOUND (BeoSound 5 only)
This menu item provides the opportunity to setup the settings for BeoSound 5.
- VOLUME, provides the opportunity to setup the default volume level. To enter,
press and a scale divided in steps from 0 to 90 appears on the screen.
- BALANCE, provides the opportunity to setup the default balance point. To enter,
press and a scale divided in steps from <9 to >9 appears on the screen.
- BASS, provides the opportunity to setup the default bass level. To enter press
and a scale divided in steps from -6 to 6 appears on the screen.
- TREBLE, provides the opportunity to setup the default treble level. To enter press
and a scale divided in steps from -6 to 6 appears on the screen.
- LOUDNESS, provides the opportunity to set loudness ON/OFF.
- SPEAKER TYPE, provides the opportunity to set whether a pair of BeoLab 5 is
connected to BeoMaster 5 or not. This menu item is only visible when speakers
are connected to one of the POWERLINK sockets on BeoMaster 5.
SYSTEM INFO
This menu item provides the opportunity to display information about the health
of BeoMaster 5 and BeoSound 5. The information contains the following:
- BS5 CASE TEMP, reads out the temperature inside BeoSound 5 (in degrees
Celsius).
- BM5 CASE TEMP, reads out the temperature inside BeoMaster 5 (in degrees
Celsius).
- BM5 HDD TEMP, reads out the HDD temperature inside BeoMaster 5 (in degrees
Celsius).
- BM5 UPTIME, reads out the time BeoMaster 5 has been connected to the mains.
- AVAILABLE STORAGE, reads out the free space left on the HDD in BeoMaster 5
(in gigabytes).

2.6 Service mode
SYSTEM SETTINGS
BeoSound 5:
- LANGUAGE, provides the opportunity to setup the preferred language on
BeoSound 5. The options are displayed on the respective languages and are:
DANSK, DEUTSCH, ENGLISH, ESPANOL, FRANCAIS, ITALIANO, NEDERLANDS and
SVENSKA (The setting does not have any impact to the language in ‘Customer
Configuration Menu’ and ‘Service Configuration Menu’ as the only are available in
english).
- TIME ZONE, this menu item provides the opportunity to setup the area where
BeoSound 5 is installed. This setup is very important because it determines the
time and thus the time for BeoMaster 5 to perform the automatic check for
software updates. The options reaches from GMT-12:00 to GMT+13:00 (GMT
stands for Greenwich Mean Time).
BeoMaster 5:
- Extended character set, provides the opportunity to enable the use of special
characters (characters wich is not in common with the english character set),
regarding to the chosen language.
- TIME ZONE, this item menu provides the opportunity to setup the area where
BeoSound 5 is installed. This setup is very important because it determines the
time and thus the time for BeoMaster 5 to perform the automatic check for
software updates. The options reaches from GMT-12:00 to GMT+13:00 (GMT
stands for Greenwich Mean Time).
MAINTENANCE
BeoSound 5/BeoMaster 5:
- CLEAN-UP*, this feature provides the opportunity to delete tracks or stations from
the favourites list on BeoSound 5. The options are ON/OFF.
- UPDATE SOFTWARE, this feature provides the opportunity to perform on-demand
software check/update. It is very important that BeoMaster 5 is not interrupted
when the software update procedure is running.
The system is ready for use when the system has rebooted and the stby. LED lights
red constantly.
- REBOOT, this feature reboots BeoMaster 5/BeoSound 5.
- SERVICE MENU**, this item menu accesses the service menu for BeoMaster 5,
please refer to page 2.10 for further information.
* Only available on BeoSound 5
** Only available in ‘Service Configuration Menu’!

Service mode 2.7
PRODUCT INFO
PRODUCT INFO provides the opportunity to read-out information about software
versions, type no., item no., serial no. etc. The items are described below.
BeoSound 5:
BS5/BM5 APPLICATION Application software version
BS5 MAIN FIRMWARE BeoSound 5 main firmware
BS5 BOOT FIRMWARE BeoSound 5 boot firmware
BS5 PCB BeoSound 5 PCB version
BS5 BOM
BS5 TYPE NO Type number for BeoSound 5
BS5 ITEM NO Item number for BeoSound 5
BS5 SERIAL NO Serial number for BeoSound 5
BM5 ML FIRMWARE BeoMaster 5 Master Link firmware
BM5 ML PCB BeoMaster 5 Master Link PCB version
BM5 MB BIOS BeoMaster 5 Motherboard BIOS
BM5 SERIAL NO Serial number for BeoMaster 5
BM5 OS IMAGE BeoMaster 5 Operating System image
BM5 OS UPDATE BeoMaster 5 Operating System update
BeoMaster 5 (contains 2 sub-menus, one for BM5 and one for BS5):
Product info for BM5
BM5 Application BeoMaster 5 application software
BM5 ML Firmware BeoMaster 5 Master Link firmware
BM5 ML PCB BeoMaster 5 Master Link PCB version
BM5 MB Bios BeoMaster 5 Motherboard BIOS
BM5 Serial No Serial number for BeoMaster 5
BM5 OS Image BeoMaster 5 Operating System image
BM5 OS Update BeoMaster 5 Operating System update
Product Info for BS5
BS5 Main App BeoSound 5 main application firmware
BS5 Main Firmware BeoSound 5 main firmware
BS5 Boot Firmware BeoSound 5 boot firmware
BS5 PCB BeoSound 5 PCB version
BS5 BOM
BS5 Type No Type number for BeoSound 5
BS5 Item No Item number for BeoSound 5
BS5 Serial No Serial number for BeoSound 5

2.8 Service mode
NETWORK INFO
NETWORK INFO provides the opportunity to read-out network information. The
elements are described below.
HOST NAME
Here the host name for BeoMaster 5 is read-out.
IP ADDRESS
Here the IP address for BeoMaster 5 is read-out.
MAC ADDRESS
Here the physical MAC address of the Ethernet adapter is read-out. If a wireless
Ethernet adapter (WLAN) is connected, the MAC address for wireless adapter
(WLAN) is shown, otherwise the read-out is for the wired network adapter (LAN).
CLIENTS CONNECTED
Here it is possible to see if a client PC is connected to BeoMaster 5, the options are
‘No clients connected’ or ‘1’.
INTERNET CONNECTION
This feature informs whether the network connection to the router/access point is
OK or not. The options are YES/NO.
NETWORK SETTINGS
‘Network Settings’ provides the opportunity to set the ‘Client Password’. It is
necessary to set the ‘Client Password’ in order to establish connection between
BeoMaster 5 and the ‘Client PC’.
You can enter password data from both BeoSound 5 and BeoMaster 5.
Explanation for BeoSound 5:
OChanges/flicks through the characters.
GO Accept the selected character.
‘^’ Toggles between upper and lower case letters (placed in the character
list).
STORE Saves the created password (placed in the character list).
Explanation for BeoMaster 5 (Beo4/Beo5):
First press in the menu opens the character list.
Second press and following, toggles between upper and lower case
letters.
Closes the character list.
Moves the courser between the characters.
GO/OK Saves the created password.

Service mode 2.9
ROLES
This menu item provides the opportunity to define whether the BeoMaster 5/
BeoSound 5 is a AUDIO MASTER or not. If AUDIO MASTER is set to YES, it is
possible to define which option the BeoMaster 5/BeoSound 5 is going to be in. If
AUDIO MASTER is set to NO the ‘Option’ item is greyed out. The options are:
- AUDIO MASTER YES / NO
- AM OPTIONS 0 / 1 / 2 (greyed out if AUDIO MASTER is NO)
RECOVERY
If damages/faults for unexplainable reasons occur to the file system, and a total
reinstallation is required, it is possible to perform a recovery of BeoMaster 5. The
recovery function reinstalls all system files, with the only exception of the customer
data such as music, pictures and preferred websites.
The recovery process contains 2 steps which is illustrated below:
- Step 1 of 2: Recovering system files.
BeoMaster 5/BeoSound 5 reboots.
- Step 2 of 2: Applying factory default settings.
BeoMaster 5/BeoSound 5 reboots.
- Then the recovery process is completed and the system is ready for use.
The recovery process proceeds unattended when first executed.
! It is very important that BeoMaster 5/BeoSound 5 is not interrupted during the
process, to prevent major damages to the system.
The recovery process is finished when the source menu is shown on the tv, or
when the display on BeoSound 5 is off and the stby. LED lights red constantly.

2.10 Service mode
Access to Service Menu
BeoMaster 5
- Select PC in the LIST on Beo4 and press GO/select the configured soft button, eg.
PC on the screen on Beo5 and press OK.
- Press MENU 9 on Beo4/press Menu + 9 (the ‘+’ enables numerical soft buttons)
on the Beo5 screen.
- Press 0 0 GO on Beo4/0 0 OK on Beo 5 (‘Configuration Menu’ expands).
The procedure is illustrated below:
MENU 9 (Beo4) 0 0 GO (Beo4) Move highlight text to
Menu ‘+’ 9 (Beo5) 0 0 OK (Beo5) ‘Maintenance’ and
press GO/OK.
- Move highlight text to ‘Service Menu’ and press GO/OK.
Now all running sources and processes related to BeoSound 5 or BeoMaster 5 shut
down, and the SERVICE MENU appears on the screen.
Configuration
System Info
System Settings
Maintenance
Picture
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Configuration
GO
EXIT
GO
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Configuration
System info
System Settings
Maintenance
Picture
Product Info
Network Info
Network Settings
Roles
Recovery
Maintenance
Update Software
Reboot
Service Menu

Service mode 2.11
BeoSound 5
- Move the navigator arm to MODE and use the wheel Oto highlight
SETTINGS.
- On BeoSound 5, press: GO to activate ‘Service Configuration Menu’
(the menu appears on left side of the screen, containing new sub menus).
- Move the navigator arm to MAINTENANCE, use the wheel Oto highlight
SERVICE MENU and press GO.
The procedure is illustrated below:
MODE
SOUND
SYSTEM INFO
MAINTENANCE
PRODUCT INFO
NETWORK SETTINGS
RECOVERY
BALANCE
BASS
TREBLE
SYSTEM SETTINGS
NETWORK INFO
ROLES
VOLUME
LOUDNESS
SPEAKER TYPE
MODE
COVERS
ARTISTS
ALBUMS
TITLES
F A VOURITES
QUEUE
N.MUSIC
N.RADIO
SETTINGS
- Highlight SETTINGS
GO
- Move the navigator arm to
MAINTENANCE, use the wheel Oto
highlight SERVICE MENU and press GO.
Now all running sources and processes related to BeoSound 5 or BeoMaster 5 shut
down, and the SERVICE MENU appears on the screen.
How to exit Service Menu
- To exit Service Menu on BeoSound 5/BeoMaster 5, double click the ‘Exit Service
Menu’ icon on the desktop, and the product returns to its normal state.

2.12 Service mode
Survey of ‘Service Menu’
This chapter is a survey that describes the shortcuts of the icons in the ‘Service
Menu’ on BeoSound 5 and BeoMaster 5. The purpose of these shortcuts is to give
an easy access to the different features. The shortcuts are:
- ‘Date and Time’
- ‘Exit Service Menu’
- ‘Install Adobe Flash’
- ‘Network Connections’
- ‘Regional and Language Options’
- ‘Test Internet Connection’
Description af menu items
‘Date and Time’
This icon is a shortcut to ‘Date and Time’ and provides the opportunity to
manually set the date, time and time zone. This could be relevant if the auto
update of date and time could not be performed.
‘Exit Service Menu’
This icon exits the ‘Service Menu’ and returns the product to its normal state.
‘Install Adobe Flash’
The shortcut ‘Install Adobe Flash’ is a link to install a ‘Flash Player’ which provides
the opportunity to browse ‘Flash’ media files on BeoMaster 5 (WEB).
‘Network Connections’
The shortcut ‘Network Connections’ provides the opportunity to manually set up
the settings for the network connection. This shows installations with a wireless
network connection or a network without a ‘DHCP server’.
‘Regional and Language Options’
This icon is a shortcut to ‘Regional and Language Options’, and provides the
opportunity to manually set up regional options and languages options (eg. text
services and input languages). It might be necessary to perform this setup, if a
router with special characters is installed in the network setup.
‘Test Internet Connection’
This icon is a shortcut to Bang & Olufsen’s homepage on the internet. The link
provides the opportunity to check the internet connection from ‘Service Mode’.
If the home page is shown, the internet connection is ok.

Service mode 2.13
Survey of control function
BeoSound 5 functionality
Selects/enters the high-lighted sub-menu.
Back to the previous menu, modified data is not saved.
GO Selects items.
Saves the modified data and leaves the sub-menu to the previous menu.
O Scrolls through menu items, radio stations, music files etc.
Moves the pointer on the screen according to the direction of the naviigation
arm.
Beo4 functionality
MENU Bring up the menu overlay.
GO Selects the sub-menu where the cursor is located.
Accepts a menu, saving the values that have been entered.
Activates a function.
Moves the cursor bar up. Edits characters in the characters list.
Moves the cursor bar down. Edits characters in the characters list.
Selects a sub-menu in special cases.
/ Modifies data.
STOP Back to the previous menu, modified data is not saved.
Digit
0 - 9 Modifies data.
Beo5 functionality
MENU Bring up the menu overlay.
OK, selects the sub-menu where the cursor is located.
Accepts a menu, saves the values that have been entered.
Activates a function.
Moves the cursor bar up. Edits characters in the characters list.
Moves the cursor bar down. Edits characters in the characters list.
Selects a sub-menu in special cases.
/ Modifies data.
BACK Back to the previous menu, modified data is not saved.
Digit
0 - 9 Modifies data.

2.14