Barracuda PUMPS 691-3703 User manual

1
WATER ALERT SYSTEM OWNERS MANUAL
FOR SKUS: 691-3703, 691-3704, 691-3705
*ALL SKUS ARE SOLD SEPARATELY*
GENERAL USE AND APPLICATIONS
Insurance companies cite water damage from faulty plumbing, flooded
basements & frozen pipes as the third most common cause of
homeowner claims. While you can’t predict water leaks or mechanical
failure, you can improve your response time with a Barracuda Water
Alert System to help you protect your property and minimize repair
costs.
With the alert system, you use your smartphone to monitor for water
leaks, sump basin water levels and high or low temperature/humidity
levels to prevent damage. Water damage can be caused by frozen or
broken pipes, rusty water heaters, leaky roofs, basements and
foundations from snow, rain or floods, faulty plumbing installation, sump
pump basin overflow, leaky dishwasher hoses and washing machine
overflow.
Monitor and protect property: By purchasing and connecting a
control tower/gateway to your existing network router, and downloading
the app from www.barracudapumps.com/alerts. The control tower/
gateway will communicate with the separately purchased sensors/
probes to monitor your home and will send you text and e-mail alerts.
MONITORING APPLICATIONS
 Home, second home, office or rental property
 Kitchens, baths, laundry & pool rooms
 Utility sinks, sumps & water heaters
 Basements, garages, attics, greenhouses & farms
 Sump pump basins
 Near aquariums & terrariums
ADDITIONAL EQUIPMENT (NOT INCLUDED)
 Two AAA 1.5V Alkaline batteries
 Browser with high speed Internet
 Network router
HOW IT WORKS
 The wireless water alert sensor(s)/probe(s) monitors wet/dry
conditions, water level and temperature/humidity; it sends the
data to the control tower/gateway up to 200 ft. (60.96m). See
important setup and operation section for range information.
 Connect the control tower/gateway to your network router with
the included LAN cable. The control tower/gateway uses your
high speed Internet connection to send the data to your app.
 Information can be viewed via the app and text and email
alerts will be sent. (1 year included)
 Add up to 5 wireless remote & sensors/probes (sold
separately) per control tower/gateway to monitor in other
areas.
SETUP AND ACTIVATION OF THE
WATER ALERT SYSTEM
Download La Crosse Mobile App
1. www.barracudapumps.com/alerts
2. iOS App Store, search La Crosse Alerts Mobile
3. Android Play Store, search La Crosse Alerts Mobile
Follow directions on the mobile device screen to register; for
assistance, see support menu within the app.
CUSTOMER SUPPORT / RESOURCES
 Barracuda Customer Support: 1-800-495-9278
 Web support: www.barracudapumps.com/alerts
FACTORY RESET - UNREGISTERED PRODUCT
(For unregistered product, try the following before contacting support)
 Reset control tower / gateway
1. remove a/c cord
2. Press and hold gray button
3. reinsert a/c cord
4. release button aft.er red light blinks 4 times
 Remote & Sensor/Probe – press and hold gray button until segments fill with
18.88; try registration when counting begins
NOTE: For registered product, do not reset, see support menu within the app
for additional information.
DIAGNOSE CONTROL TOWER/GATEWAY LIGHTS
 1 blink – LAN cable missing; cable or port bad
 2 blinks – no internet protocol (IP) address from router
 3 blinks – no DNS resolve; aka can’t find server
 4 blinks – ready to register
 Both Blink – existing registration not deleted
 No Lights – check a/c power or factory reset
 Solid Red – registered gateway
WATER
ALERT
CONTROL
TOWER/
GATEWAY
691-3703*
*Requires
purchase of
691-3704
and/or
691-3705
WIRELESS
REMOTE
WATER
ALERT
REED
SENSOR
691-3705*
*Requires
purchase
of 691-3703
WIRELESS REMOTE
WATER ALERT
FLOOR
SENSOR/
PROBE
691-3704*
*Requires
purchase of
691-3703
*WHAT YOU NEED TO PUCHASE*
YOU NEED 1 & 2 - ALL ITEMS SOLD SEPARATELY
WATER ALERT CONTROL TOWER/GATEWAY SKU: 691-3703
- Requires purchase of 691-3704 and/or 691-3705
 Receives information from the water alert sensors/probes.
The control tower/gateway can receive information from up
to 5 wireless water alert sensors/probes.
 Package Contents: Control tower/gateway, 4 ft. cat 5
Ethernet cable, power adapter, mounting bracket, hardware
pack and installation instructions.
WIRELESS REMOTE WATER ALERT FLOOR SENSOR/
PROBE SKU: 691-3704 - Requires purchase of 691-3703
 Senses temperature, humidity & wet/dry conditions.
Sends this information to the control tower/gateway.
 Package Contents: Wireless remote, floor sensor with
6ft. cable, mounting bracket, hardware pack and
installation instructions.
WIRELESS REMOTE WATER ALERT REED SENSOR
SKU: 691-3705 - Requires purchase of 691-3703
 For use in sump pump basins. Senses temperature,
humidity & water level within the sump basin. Sends
this information to the control tower/gateway.
 Package Contents: Wireless remote, reed sensor with 8
ft. cable, mounting bracket, stainless steel hose clamp
and installation instructions.
CONTROL TOWER/GATEWAY INSTALLATION
Control tower/gateway hardware cabling (if not registered*)
 Connect LAN cable between router & gateway.
 Insert a/c power cord in control tower/gateway.
 Watch for 4 red blinks (if not, see diagnose gateway)
*a registered gateway shows a solid red light (verify existing status before add sensor)
You will need to purchase a 691-3704 Wireless remote floor sensor/probe and/or
691-3705 Wireless remote reed sensor to complete the water alert system.
1
2
AND/OR

2
 Remove the top plastic nut and washer from the reed
switch. Do not remove the nut and washer from the
wire.
 Slide the wire through the slot on the mounting bracket
and push the sensor up through the hole in the bracket.
 Secure reed sensor to bracket using the plastic nut and
washer. Tighten to secure taking special care not to
overtighten.
SELECT A LOCATION TO MOUNT WATER ALERT SENSOR
Wireless Remote with LCD screen
 Select a location protected from water and other precipitation. The case is
water resistant, not water proof.
 Place the remote in a dry, shaded area. Avoid locations with direct sun to
prevent inaccurate readings.
 Fog and mist will not harm the remote but direct precipitation must be
avoided.
 Note: Exposing the remote case to extreme humidity may temporarily
disrupt data. The remote case reads humidity, but should not be submerged
in water.
 Select a location within 0 ft. to 200 ft. range of the control tower/gateway.
See important setup and operation section for range information.
Floor sensor/probe and reed sensor
 Important: The floor sensor/probe and reed sensor are not for use in a
pool or hot tub where chemicals may cause malfunction.
 Floor sensor/probe and reed sensor need to be within reach of the wireless
remote
CONFIRM CONNECTION BEFORE INSTALLING SENSOR
 IMPORTANT: Before permanently installing a sensor/probe…Test the
sensor/probe in the desired mounting location for at least 1 hour to
confirm good reception. Confirm consistent readings on your account app
before permanently mounting. Move the sensor /probe closer to the control
tower/gateway if the signal is lost or not received.
 Mount the sensor/probe only aft.er the activation process
(see “SETUP AND ACTIVATION”).
- MOUNT TO WALL WITH SCREWS
- FREE STANDING
1. Remove the mounting bracket from the remote.
2. Place bracket over the desired location then make sure you
have enough sensor wire to reach desired remote location.
3. Mark mounting surface with a pencil through the 2 holes of
the bracket.
4. Screw bracket onto surface and tighten screws to bracket.
Use included wall anchors if necessary.
5. Insert the remote into the bracket.
Attach the mounting bracket to the bottom or top of the
remote and place it on any flat surface.
- PLACEMENT OF FLOOR SENSOR
The floor sensor/probe should be placed on the dry floor or against the wall
near your foundation, water heater, sump, plumbing, washer, aquarium, or
dish washer etc. to monitor for leaks.
FLOOR: Place the floor sensor/probe (circuit board
down) on the dry floor within range of the wireless
remote that is mounted on the wall or standing on a
table. Note: The floor sensor/probe will sit 1/8 inch from
the floor in this position.
WALL: Place the floor sensor/probe against the wall
with the edge touching the floor within range of the
wireless remote that is mounted on the wall or standing on
a table.
 The floor sensor/probe can be secured to the floor or
wall with the included screws & anchors or with two-
sided tape (not included).
 Secure the 6 ft.. sensor/probe cable to avoid tripping hazards:
Loosely coil and secure the extra cable with a twist tie.
- CLEANING THE FLOOR SENSOR/PROBE
Routine cleaning of the floor sensor/probe is recommended to ensure proper
operation. Use clean water and a soft. cloth to clean dirt and debris from the
circuit board of the floor sensor. Note: When using two-sided tape, replace
the tape aft.er cleaning the floor sensor/probe to maintain adhesiveness.
REMOTE FEATURES & PLUGGING IN SENSOR(S)/PROBE(S)
Floor sensor Reed sensor
BUTTON
(A) Wireless Remote Water Detector with Temp./Humidity:
 LCD displays: ambient air temp. & humidity / wet or dry
 Transmits collected data to control tower within a 200 ft. wireless range.
 Weather resistant case* (not water proof)
*Cannot get wet and may be affected by high humidity conditions.
(B) Floor Sensor/Probe on 6 ft. Detachable Cable:
 Floor sensor/probe detects the presence or absence of water
 Attach it to the water detector remote by removing the back cover and
insert plug into the socket. Install 2 AAA batteries into the remote.
 Sensor/probe can be plugged into the sensor at any time without
resetting.
(C) Reed Sensor on 8 ft. Detachable Cable:
 Reed sensor detects the presence or absence of water
 Attach it to the water detector remote by removing the back cover and
insert plug into the socket. Install 2 AAA batteries into the remote. Sensor
can be plugged into the sensor at any time without resetting.
Back
Cover
Back
Cover
INSTALLATION OF THE WIRELESS REMOTE
691-3704 & 691-3705
INSTALLATION OF THE 691-3704 FLOOR SENSOR/PROBE
INSTALLATION OF THE 691-3705 REED SENSOR
- ASSEMBLE REED SENSOR
- INSTALL REED SENSOR IN SUMP BASIN
 Loosely install the hose clamp around the discharge pipe of the
sump pump
 Insert the mounting bracket through the hose clamp.
 Adjust the height of the assembled sensor above the turn on level
of the pump inside the basin.
 Tighten the hose clamp
NOTICE: The reed sensor is a monitoring/notification device only.
The reed sensor will not prevent flooding or water damage.
NOTICE: The water sensor is a monitoring/notification device only.
The water sensor will not prevent flooding or water damage.
You will need to purchase a 691-3703 control tower/gateway to complete the
water alert system and to send text and email alerts via the app.
A
B
C

3
IMPORTANT SETUP & OPERATION
 The remote has a wireless range of up to 200 ft. (60.96 m). The 200 ft.
range applies to open air with no obstructions, and that radio waves DO NOT
curve around objects. Actual transmission range will vary depending on
what is in the path of the signal. Each obstruction (roof, walls, floors, ceilings,
etc.) will effectively cut signal range in half.
 Metal, stucco, and some types of glass can reduce signal range by as much
as ¾ or more, compared to the ½ reduction typical of most obstructions. It is
possible to receive a signal through these materials, however maximum
range will be reduced due to their tendency to absorb or reflect a much larger
portion of the sensor’s signal.
 The wireless remote measures and updates the temperature and humidity on
the LCD every 6 seconds.
 Note: The new measurement is reported to your account at intervals
that you select using your online account.
REMOTE BATTERY INSTALLATION/REPLACEMENT
1. Remove the back cover by sliding the cover down.
2. Observing the correct polarity install 2-AAA
batteries. The batteries will fit tightly (to avoid start-
up problems make sure they do not spring free).
3. Do not mix old and new batteries.
4. Do not mix alkaline, lithium, standard or
rechargeable batteries.
5. Replace the back cover by sliding upwards and
check that it is securely fitted.
Back
Cover
2-AAA
Batteries
LOW BATTERY INDICATOR
 Low battery icon appears on the app data screen and also on the LCD
screen when batteries are low.
 You will receive an e-mail or mobile text message alert when the battery
power of the sensor/probe is low. Change the batteries immediately.
Note: The LED light turns ON briefly aft.er changing batteries. The LED light
turns OFF when not needed to save battery power. The previously stored
information in the sensor will not be affected or cancelled while you change the
batteries. You may miss a reading or two while batteries are changed, see terms
of use for more information.
MAINTENANCE AND CARE
 Avoid extreme temperatures, vibration and shock.
 Clean the sensor/probe with a soft., damp cloth. Do not use solvents or scouring
agents.
 Do not submerge the sensor case in water.
 Do not kink the 6 ft. sensor cable.
 Secure the 6 ft. cable to avoid tripping hazards.
 Immediately remove all low powered batteries to avoid leakage and damage.
 Opening the casings voids the warranty. Do not try to repair the unit. Contact
customer support at 1-800-495-9278 for warranty support.
SPECIFICATIONS:
Temperature range: -40°F to 140°F with 0.2°F resolution “OFL”
displayed if outside this range.
Humidity measuring range: 3% to 99%
Transmission range: 200 ft. (60.96 m) in open space
Floor sensor on 6 Ft.. Cable: 6 ft.. detachable floor sensor cable that detects wet
(H20) and dry (DRY) conditions. Displays last
reading if probe is not connected.
Reed sensor on 8 Ft.. Cable: 8 ft.. detachable reed sensor cable that detects wet
(H20) and dry (DRY) conditions inside sump basins.
Displays last reading if probe is not connected.
Sensor battery power 2 x AAA Alkaline, 1.5V
Control tower/gateway power: AC adapter (included)
Control tower/gateway size: 5.23" H x 0.76" W x 1.44" D
Floor sensor/probe size: .26” H x 1.77" W x 1.17" D
Reed sensor size: 5.5" H x 1" W x 1.75" D
CAUTION
 The manufacturer is not responsible for any radio or TV interference caused by unauthorized
modifications to this equipment. Such modifications could void the user authority to operate
the equipment.
 All rights reserved. This manual may not be reproduced in any form, even in part, or
duplicated or processed using electronic, mechanical or chemical process without the written
permission of the publisher.
 This booklet may contain errors or misprints. The information it contains is regularly checked
and corrections are included in subsequent editions. We disclaim any responsibility for any
technical error or printing error, or their consequences.
 All trademarks and patents are acknowledged.
CONTROL TOWER/GATEWAY, WIRELESS REMOTE, FLOOR
SENSOR/PROBE - WARRANTY INFORMATION
La Crosse Technology, Ltd provides a 1-year limited warranty on this product against manufacturing defects in
materials and workmanship. This limited warranty begins on the original date of purchase, is valid only on
products purchased and used in North America and only to the original purchaser of this product. To receive
warranty service, the purchaser must contact La Crosse Technology, Ltd for problem determination and service
procedures. Warranty service can only be performed by a La Crosse Technology, Ltd authorized service
center. The original dated bill of sale must be presented upon request as proof of purchase to La Crosse
Technology, Ltd or La Crosse Technology, Ltd’s authorized service center.
La Crosse Technology, Ltd will repair or replace this product, at our option and at no charge as stipulated
herein, with new or reconditioned parts or products if found to be defective during the limited warranty period
specified above. All replaced parts and products become the property of La Crosse Technology, Ltd and must
be returned to La Crosse Technology, Ltd. Replacement parts and products assume the remaining original
warranty, or ninety (90) days, whichever is longer. If necessary repairs are not covered by this warranty, or if a
product is examined which is not in need or repair, you will be charged for the repairs or examination. The
owner must pay any shipping charges incurred in getting your La Crosse Technology, Ltd product to a La
Crosse Technology, Ltd authorized service center. La Crosse Technology, Ltd will pay ground return shipping
charges to the owner of the product to a USA address only.
Your La Crosse Technology, Ltd warranty covers all defects in material and workmanship with the following
specified exceptions: (1) damage caused by accident, unreasonable use or neglect (including the lack of
reasonable and necessary maintenance); (2) damage occurring during shipment (claims must be presented to
the carrier); (3) damage to, or deterioration of, any accessory or decorative surface; (4) damage resulting from
failure to follow instructions contained in your owner’s manual; (5) damage resulting from the performance of
repairs or alterations by someone other than an authorized La Crosse Technology, Ltd authorized service
center; (6) units used for other than home use (7) applications and uses that this product was not intended or
(8) the products inability to receive a signal due to any source of interference.. This warranty covers only actual
defects within the product itself, and does not cover the cost of installation or removal from a fixed installation,
normal set-up or adjustments, claims based on misrepresentation by the seller or performance variations
resulting from installation-related circumstances.
LA CROSSE TECHNOLOGY, LTD WILL NOT ASSUME LIABILITY FOR INCIDENTAL, CONSEQUENTIAL,
PUNITIVE, OR OTHER SIMILAR DAMAGES ASSOCIATED WITH THE OPERATION OR MALFUNCTION OF
THIS PRODUCT. THIS PRODUCT IS NOT TO BE USED FOR MEDICAL PURPOSES OR FOR PUBLIC
INFORMATION. THIS PRODUCT IS NOT A TOY. KEEP OUT OF CHILDREN’S REACH.
This warranty gives you specific legal rights. You may also have other rights specific to your State. Some States
do not allow the exclusion of consequential or incidental damages therefore the above exclusion of limitation
may not apply to you. For warranty work, technical support, or information, please contact: La Crosse
Technology, Ltd - 2817 Losey Blvd. S. - La Crosse, WI 54601
IMPORTANT NOTICE
NOTICE: The water alert system is a monitoring/notification device only. The
water alert system will not prevent flooding or water damage.
REED SENSOR - WARRANTY INFORMATION
LIMITED WARRANTY - REED SENSOR:
Manufacturer warrants the products specified in this warranty to be free from defects in material or workmanship for one
(1) year from date of purchase. During the time period and subject to the terms and conditions, the manufacturer will
repair or replace to the original user or consumer any portion of this product which proves to be defective due to materials
or workmanship. At all times the manufacturer shall have and possess the sole right and option to determine whether to
repair or replace defective equipment, parts, or components. The manufacturer has the option to inspect any product
returned under warranty to confirm that the warranty applies before repair or replacement under warranty is approved.
This warranty sets forth the manufacturer’s sole obligation and purchaser’s exclusive remedy for defective product.
Return defective product to the place of purchase for warranty consideration.
WARRANTY PERIOD - PRODUCTS:
If, within the duration of product use by the original user, this product proves to be defective due to materials or
workmanship, the product shall be repaired or replaced at the manufacturer’s option, subject to the terms and conditions
set forth in this warranty statement. Proof of purchase is required for warranty consideration. In the absence of suitable
proof of the purchase date, the effective period of this warranty is 12 months from the product’s date of manufacture.
LABOR, ETC. COSTS:
The manufacturer shall IN NO EVENT be responsible or liable for the cost of field labor or other charges incurred by any
customer in removing and/or affixing any product, part, or component thereof.
PRODUCT IMPROVEMENTS:
The manufacturer reserves the right to change or improve its products or any portions thereof without being obligated to
provide such a change or improvement for units sold and/or shipped prior to such change or improvement.
GENERAL TERMS AND CONDITIONS:
This warranty shall not apply to damage due to acts of God, normal wear and tear, normal maintenance services and the
parts used in connection with such service, lightning or conditions beyond the control of the manufacturer, nor shall it
apply to products which, in the sole judgment of the manufacturer, have been subject to negligence, abuse, accident,
misapplication, tampering, alteration; nor due to improper installation, operation, maintenance or storage; nor to excess of
recommended maximums as set forth in the instructions. Warranty will be VOID if any of the following conditions are
found:
1. Product is used for purposes other than those for which it was designed and manufactured
2. Product not installed in accordance with applicable codes, ordinances, and good trade practices
3. Product connected to voltage other than indicated on nameplate or labels
4. Reed sensor has been exposed to liquids above 120°F
DISCLAIMER:
Any oral statements about the product made by the seller, the manufacturer, the representatives, or any other parties do
not constitute warranties, shall not be relied upon by the user, and are not part of the contract for sale. Seller’s and the
manufacturers only obligation, and buyer’s only remedy, shall be the replacement and/or repair by the manufacturer of
the product as described above. NEITHER SELLER NOR THE MANUFACTURER SHALL BE LIABLE FOR ANY
INJURY, LOSS OR DAMAGE, DIRECT, INCIDENTAL OR CONSEQUENTIAL (INCLUDING, BUT NOT LIMITED TO,
INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR LOST PROFITS, LOST SALES, INJURY TO PERSON OR
PROPERTY, OR ANY OTHER INCIDENTAL OR CONSEQUENTIAL LOSS), ARISING OUT OF THE USE OR THE
INABILITY TO USE THE PRODUCT, AND THE USER AGREES THAT NO OTHER REMEDY SHALL BE AVAILABLE
TO IT. Before using, the user shall determine the suitability of the product for his/her intended use, and user assumes all
risk and liability whatsoever in connection therewith.
THE WARRANTY AND REMEDY DESCRIBED IN THIS LIMITED WARRANTY IS AN EXCLUSIVE WARRANTY AND
REMEDY AND IS IN LIEU OF ANY OTHER WARRANTY OR REMEDY, EXPRESSED OR IMPLIED, WHICH OTHER
WARRANTIES AND REMEDIES ARE HEREBY EXPRESSLY EXCLUDED, INCLUDING BUT NOT LIMITED TO ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TO THE EXTENT
EITHER APPLIES TO A PRODUCT SHALL BE LIMITED IN DURATION TO THE PERIODS OF THE EXPRESSED
WARRANTIES GIVEN ABOVE.
Some states and countries do not allow the exclusion or limitations on how long an implied warranty lasts or the exclusion
or limitation of incidental or consequential damages, so the above exclusion or limitations may not apply to you. This
warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

4
TERMS OF USE
FCC STATEMENT
This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) the device must accept any
interference received, including interference that may cause undesired operation.
NOTE: THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE
CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS
COULD VOID THE USER AUTHORITY TO OPERATE THE EQUIPMENT.
All rights reserved. This handbook must not be reproduced in any form, even in excerpts, or
duplicated or processed using electronic, mechanical or chemical procedures without written
permission of the publisher. This handbook may contain mistakes and printing errors. The
information in this handbook is regularly checked and corrections made in the next issue. We accept
no liability for technical mistakes or printing errors, or their consequences. Al trademarks and patents
are acknowledged.
LACROSSE TECHNOLOGY, LTD., ("LA CROSSE") PROVIDES A WIRELESS REMOTE
MONITOR FOR DETECTING WATER, WIND, RAIN, MOTION, TEMPERATURE, AND
HUMIDITY (THE "PRODUCT"), INTERNET SERVICES, AND SEPARATE SERVICE
EXPANSION OPTIONS FOR THE PRODUCT SUBJECT TO THE TERMS AND CONDITIONS
SET FORTH IN THIS SUBSCRIPTION AGREEMENT (THE "AGREEMENT"). PLEASE READ
THE TERMS OF THIS AGREEMENT CAREFULLY. AS USED IN THIS AGREEMENT, "YOU"
AND "YOUR" REFER TO THE PERSON AND OR ENTITY USING THE PRODUCT. BY
CLICKING THE "AGREE" CHECKBOX, YOU ARE AGREEING TO BE BOUND BY THE TERMS
OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT,
YOU WILL NOT BE ABLE TO CONTINUE. NOTWITHSTANDING THE FOREGOING, USING
THE PRODUCT INDICATES YOUR ACCEPTANCE OF THIS AGREEMENT.
1. DISCLAIMER YOU AGREE THAT ALL USE OF THE LA CROSSE DATA AND ANY
OTHER CONTENT AVAILABLE THROUGH THE LA CROSSE PRODUCT OR SERVICE
SHALL BE AT YOUR SOLE RISK. LA CROSSE PROVIDES ALL DATA ON AN "AS IS,"
AND "AS AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, WITHOUT LIMITATION, ANY
IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, TITLE, CUSTOM, TRADE, QUIET ENJOYMENT, ACCURACY OF
INFORMATIONAL CONTENT, SYSTEM INTEGRATION, OR NON-INFRINGEMENT. LA
CROSSE MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND
CONCERNING THE SERVICES PROVIDED BY THIRD PARTIES ACCESSIBLE ON OR
THROUGH LA CROSSE PRODUCT OR SERVICES. LA CROSSE MAKES NO
REPRESENTATION OR WARRANTY: (i) AS TO THE TIMELINESS, SEQUENCE,
ACCURACY, COMPLETENESS, RELIABILITY, OR CONTENT OF DATA; (ii) THAT THE
DATA WILL BE AVAILABLE OR WILL OPERATE IN AN UNINTERRUPTED OR ERROR-
FREE MANNER; OR (iii) THAT ERRORS OR DEFECTS RELATED TO THE PRODUCT
OR SERVICE WILL BE CORRECTED; (iv) THAT THE PRODUCT OR THE SERVICE
WILL NOT BE DISABLED, COMPROMISED OR CIRCUMVENTED; (v) THAT THE
PRODUCT OR SERVICE WILL PREVENT ANY LOSS OF PROPERTY OR PERSONAL
INJURY; AND (vi) THAT THE PRODUCT AND SERVICE WILL IN ALL CASES PROVIDE
THE DETECTION FOR WHICH IT IS INSTALLED. LA CROSSE ALSO DOES NOT
WARRANT THAT THE DATA IS APPROPRIATE, ACCURATE, OR AVAILABLE FOR
USE IN ANY PARTICULAR JURISDICTION. LA CROSSE MAKES NO WARRANTY
THAT THE SERVICES OR PRODUCT, OBTAINED OR PURCHASED, WILL MEET
YOUR EXPECTATIONS, OR THAT ANY ERRORS IN THE PRODUCT WILL BE
CORRECTED. THIS DISCLAIMER OF WARRANTY CONSTITUTES AN ESSENTIAL
PART OF THIS AGREEMENT. IN ADDITION, LA CROSSE MAKES NO EXPRESS OR
IMPLIED WARRANTIES, GUARANTEES, AND IT SHALL HAVE NO RESPONSIBILITY
OR LIABILITY WHATSOEVER TO YOU OR ANY OTHER PERSON OR ENTITY,
PARTIES AND NON-PARTIES ALIKE, FOR ANY INCONSISTENCY, INACCURACY, OR
OMISSION FOR DATA, RSS FEEDS, WEATHER, OR EVENTS PREDICTED OR
DEPICTED, REPORTED, OCCURRING, OR OCCURRED. YOU ARE ADVISED AND
INFORMED THAT THE GOVERNMENT ISSUES OFFICIAL WATCHES, WARNINGS,
ADVISORIES, BULLETINS, AND OTHER COMMUNICATIONS CONCERNING SERIOUS
WEATHER. YOU SHOULD KEEP ADVISED OF THE SAME. YOU ARE SOLELY
RESPONSIBLE FOR ACTION OR LACK OF ACTION TAKEN TO PRESERVE LIFE OR
PROPERTY. YOU BEAR THE ENTIRE RISK AS TO THE USE, QUALITY, AND
PERFORMANCE OF THE PRODUCTS AND THE SERVICES.
2. LIMITATION OF LIABILITY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE
LAW, IN NO EVENT SHALL LA CROSSE, ITS SUPPLIERS, OR LICENSORS BE LIABLE
TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL,
INCIDENTAL, OR PUNITIVE DAMAGES OF ANY KIND, IN CONTRACT OR TORT,
INCLUDING, BUT NOT LIMITED TO, INJURY, LOSS OF REVENUE, LOSS OF
GOODWILL, LOSS OF BUSINESS OPPORTUNITY, LOSS OF DATA, OR LOSS OF
PROFITS ARISING OUT OF, OR RELATED TO, IN ANY MANNER, THIS AGREEMENT,
THE USE OF THE DATA, OR THE PERFORMANCE OR NONPERFORMANCE OF THE
PRODUCT OR SERVICES REGARDLESS OF THE FORESEEABILITY THEREOF. IN
NO EVENT SHALL LA CROSSE TOTAL LIABILITY FOR ALL DAMAGES EXCEED THE
AMOUNT OF MONIES PAID FOR THE PRODUCT AND ANY EXPANSION OPTIONS.
THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY
FAILS OF ITS ESSENTIAL PURPOSE.
3. TERMINATION This Agreement may be terminated if situations are out of our control
at any time for any reason by La Crosse.
4. AMENDMENT AND MODIFICATION La Crosse may amend or modify the terms of
this Agreement at any time for any reason without your consent and such amendment or
modification will be binding.
5. EVENTS BEYOND LA CROSSE CONTROL La Crosse shall not be held responsible
for any failure or malfunction in power or communications nor the failure or refusal of any
third party, including without limitation, third party transmission intermediaries to perform,
continue, or renew their contractual arrangements with La Crosse, nor the inability to
perform occasioned by such or by labor strife, war, riot, bankruptcy, or other events
beyond the control of La Crosse.
6. ASSIGNMENT La Crosse may assign this Agreement without your consent.
7. JURISDICTION AND DISPUTES This Agreement shall be construed and enforced in
accordance with the laws of the State of Minnesota. Should it be necessary to institute an
action to enforce any of the terms contained in this Agreement, you agree said action shall
and must be instituted in Hennepin County District Court, State of Minnesota. You hereby
waive any and all defenses based on lack of personal jurisdiction or forum non
convenience, and any right to recover statutory attorneys' fees.
8. ENTIRE AGREEMENT This Agreement, the Web site Terms & Conditions, and the
Privacy Policy state the parties' entire agreement and understanding of the subject hereof,
and supersede all prior understandings and agreements. Any prior agreements or
understandings between the Parties are null and void.
9. SURVIVORSHIP The requirements and limitations set forth in Sections 1 and 2 of
this Agreement shall survive termination of this Agreement for any reason.
DISCLAIMERS
(1) La Crosse Technology, LTD. ("La Crosse") provides various alert services to aid users. La
Crosse shall not be liable for accuracy, usefulness or availability of data transmitted via the
service. Users are solely responsible for damages to persons or property by service use. (2)
Service providers may charge users for alert services. Standard messaging and data rates apply
and will be billed to the customer's wireless account. Customers may be unable to receive text
messaging or data service in some areas due to unavailability of service. (3) La Crosse shall not
be liable for any damages or warranty issues that may incur from altering property (plumbing) to
accommodate the temperature monitoring hardware. Users are solely responsible for damages to
persons or property by use of the hardware installation kit.
PRIVACY POLICY
La Crosse Technology Ltd. (“La Crosse”) is committed to protecting the privacy of your personal
information. This Privacy Policy was created to ensure the confidence of visitors (“you” or “your”) to the
lacrossealertsmobile.com website (the “Site”). This Privacy Policy also demonstrates our commitment to fair
information practices and the protection of your privacy.
Types of Information Collected
1. Personal Information
If you register to use this Site, you will be requested to share personal information such as your name,
company name, postal address, e-mail address, phone number, zip codes, and other personal information
(“Personal Information”) in order to subscribe to access and use this Site and receive information. Our credit
card processor will also request a credit card number from you for payment for products purchased on this
Site. Our credit card processor shall be solely responsible for collecting and processing your credit card
number. La Crosse does not collect, store, or process any credit card numbers. If you communicate with us
by email or complete online forms, we will require Personal Information that personally identifies you. La
Crosse will also request your email address, mailing address, and phone number to: (i) have someone
contact you for additional information; or (ii) in response to your request for information from us. With the
exception of your primary email address, Personal Information can be updated at any time through your
User Dashboard. If you need to amend your email address, you will need to create a new user account
because each email identification serves as the unique identifier for that user.
2. Information from Children
La Crosse does not knowingly solicit or collect information from persons under 13 years of age (“children”).
While there is no age limit to use the Site, we ask that children not submit information to us without the
consent of a parent or guardian. When we e-mail information to you, we will provide instructions that show
you how to unsubscribe from receiving further e-mails. If your child requests to receive information from La
Crosse without your knowledge, follow the instructions in our e-mail to cancel the request immediately.
Parents can also contact La Crosse to access, change, or delete any personal information submitted by
their child.
3. Other information: “Cookies”
La Crosse may collect information about you and your use of the Site whenever you visit this Site. This data
helps us analyze and improve the usefulness of the information we provide at the Site and the performance
of the Site. For example, we may collect various forms of information such as entry and exit points for the
Site (i.e., referring URLs or domains), site traffic statistics, and operating system and browser type
(collectively “Traffic Data”). Traffic Data is anonymous information that does not personally identify you but
is helpful for marketing purposes or for improving your experience on the Site.
In addition, when you request pages on our Site, our servers may automatically log your IP address. An IP
address is a number that is automatically assigned to your computer whenever you are surfing the Web. La
Crosse may store some information on your computer in the form of a “cookie” or similar file to help us
maintain and improve this Site in many ways.
A “cookie” is a small amount of data that is transferred to your browser by a Web server and can only be
read by the server that gave it to you. It functions as your identification card, recording such things as
Internet addresses, passwords, and preferences. It cannot be executed as code or deliver viruses. With
most Internet browsers, you can erase “cookies” from your computer hard drive, block all “cookies,” or
receive a warning before a “cookie” is stored. The “Help” portion of the toolbar on most browsers will tell you
how to prevent your browser from accepting new cookies, how to have the browser notify you when you
receive a new cookie, or how to disable cookies altogether. Please refer to your browser instructions to
learn more about these functions. Enabling cookies allows you to take full advantage of the features on the
La Crosse Site and we recommend that you leave them turned on. If you elect to block the cookies, we will
not be able to provide you with a personalized experience on our Site.
4. Use of Information Collected
La Crosse may use Personal Information to contact you when necessary. We use your e-mail address only
to the extent necessary to send alerts and to follow up on specific questions requiring information from us.
Visitors that give us their telephone numbers online will only receive telephone contact from us to send text
message alerts and respond to information requests. We may use non-identifying and aggregate
information to better design our website and to share with service providers.
5. Sharing Personal Information
La Crosse will not sell, rent, share, monitor, edit, or disclose any Personal Information, including its contents
or your use of this Site, without your prior consent. However, La Crosse may share your Personal
Information for the following limited purposes:
6. Third Parties
La Crosse may share Personal Information with La Crosse business partners, service providers, or other La
Crosse distributors in order to provide requested services, follow-up with you regarding opportunities, or
additional requested information. La Crosse may also share Personal Information with other companies and
individuals to perform functions such as sending postal mail, e-mail, and text messages, removing repetitive
information from customer lists, analyzing data, and providing marketing assistance.
7. Legal Obligations
La Crosse may share your Personal Information if we have a good faith belief that such action is necessary
to: (1) comply with the legal process or other legal requirements of any governmental authority; (2) protect
and defend the rights or property of La Crosse; (3) enforce this Agreement; (4) protect the interests of other
users of the Site or any other person; or (5) operate or conduct maintenance and repair of the Site or
equipment.
8. Protection of Personal Information
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we
have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the
Personal Information that we collect.
9. User Choice Regarding Collection, Use, and Distribution of Personal Information
You may choose not to provide La Crosse with any Personal Information. In such an event, you can still
access and use this Site, but may not be able to participate in some of the Site’s capabilities or services.
10. Links to Third-Party Websites
The Site may contain links to other websites. La Crosse is not responsible for the privacy practices or the
content of such websites. We have no control over the use of such websites and you should exercise
caution when deciding to disclose any Personal Information on or to the owners of these websites.
11. Changes, Updates, and Modifications to this Privacy Policy
La Crosse reserves the right, at any time and without notice, to change, update, or modify this Privacy
Policy, by posting such change, update, or modification on the Site. Any change, update, or modification will
be effective immediately upon posting on the Site. Changes, updates, and modifications to the Privacy
Policy will continue to govern your use of the La Crosse Site even if you do not receive notice of the change,
update, or modification.
12. How to Contact Us
Should you have other questions or concerns about our Privacy Policy, please call us at [phone] or
e-mail us with the La Crosse Alerts contact form at: www.lacrossetechnology.com/support/alerts
 Control tower/gateway, wireless remote, & floor sensor/probe Manufactured and
warranted by La Crosse Technology, LTD for Barracuda Pumps.
 Reed sensor manufactured and warranted by Decko Products REV: 1502
TROUBLESHOOTING
Refer to your app for troubleshooting information.