Bayer HealthCare CONTOUR User manual

BLOOD GLUCOSE MONITORING SYSTEM
USER GUIDE
1600 Sherwin Ave.
Des Plaines, IL 60018
T 847.296.6000
January 21, 2011
Bayer HealthCare
Contour Neonatal User Guide - US
English
905597
83349833 Rev. 01/11
N/A
6.0" (H) x 4.5" (W)
PUSG0494 RevF
New Layout - Contour User Guide - US
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January 26, 2011

2 1
Introduction
Testing
Additional
Features
Technical
Information
Your Testing Tools 2
Your Meter Display 3
Your Meter Features 4
Symptoms of High or Low Blood Sugar 5
Important Things to Know 6
Before You Begin Testing 7
Error Codes and Symbols 34
Changing the Batteries 37
Caring for the System 39
Technical Information 40
Specifications 41
Warranty 42
Service Information and Supplies 44
Set-up for Basic (L-1) and Advanced (L-2) Modes 20
Setting the Date, Time and Sound 21
Setting Advanced Mode (L-2) Features 24
Using Advanced Mode 25
Transferring Results to a Computer 29
Viewing Stored Results 30
Table of Contents
Getting Ready to Test 8
Getting the Blood Drop 10
Testing Your Blood 11
Control Solution Testing 14
Alternative Site Testing (Forearm or Palm) 18
Thank you for choosing the CONTOUR ®blood glucose
monitoring system! We are proud to be your partner in
helping you manage your diabetes. Our goal is to make
this the simplest, most accurate meter you will ever use.
The CONTOUR blood glucose monitoring system is intended
for self-testing by people with diabetes and by healthcare
professionals to monitor glucose concentrations in whole
blood. The CONTOUR system is not intended for the diagnosis
of or screening for diabetes mellitus.
The MICROLET ®2 Lancing Device is not suitable for use by
healthcare professionals. It must not be used on more
than one person due to the risk of infection.
Additional Materials
•CONTOUR®Test Strips—Use for blood glucose or control
solution testing. The test strips are supplied in a handy bottle
with an easy-to-open flip-top lid.
•MICROLET ®2Lancing Device with Adjustable Endcap and
clear Alternative Site Testing (AST) Endcap—Use the Gray
Adjustable Endcap for testing on the fingertip. Use the clear
AST Endcap for testing on the forearm or palm.
•Batteries—Uses two 3-volt (DL2032 or CR2032) lithium
batteries. Replace when necessary.
For the Free Batteries for Life program, call 1-800-348-8100.
NOTE: The CONTOUR system may be used by healthcare pro-
fessionals to monitor hypoglycemia in neonates diagnosed with
laboratory blood glucose methods. The CONTOUR system should
not be used with high risk or pre-term infants or for screening for
neonatal hypoglycemia. Diagnosis of neonatal hypoglycemia should
be performed using a laboratory blood glucose method. Monitoring
with this product should only be done with neonates that are more
than one day old. For neonates exhibiting hypoglycemic symptoms,
provide appropriate medical care to treat symptoms and monitor
patient. If symptoms are inconsistent with meter results, obtain a
laboratory blood glucose test.
For short simple instructions, a quick reference guide is also
provided. It can be more convenient when traveling.
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2
Introduction
3
Introduction
Your Testing Tools
Your Meter Display
Your CONTOUR®Meter:
Your CONTOUR®Test Strip:
Gray End
Insert this end into
the test strip port.
Sample Tip
Blood sample
pulled in here.
Test Strip Port
Up/Down
Scroll Buttons
Display
Memory Button
(On/Off, Memory
Recall, Enter)
Your Meter Display:
The picture below shows all the symbols that appear on your meter
display. To view, with the meter off, press and hold ▲or ▼. All dis-
play segments will appear for 10 seconds. If you need more than
10 seconds to check the display, press and hold ▲or ▼again.
While all characters are displayed, it is very important
to verify that is fully displayed. If there are missing
segments, see Error Codes and Symbols (page 34–36).
This may affect the way you see your results.
or will
appear if the meter
is in 12 hour setup.
Center area on the
display that shows either
your test result or any
error codes.
Top area on
the display
presenting
date and time.
Day/month format
Results are
displayed as
mg/dL or mmol/L.
The 7 appears
when viewing 7 day
HI–LO summary.
Indicates it is too cold or
too hot for your meter to
test accurately.
Indicates sound
is turned on.
Pre-meal
result marker
Post-meal
result marker
Identifies a
Logbook entry.
Indicates
an alarm has
been set.
Indicates the meter is
ready to test.
Indicates the
batteries are low
and need to be
changed.
Indicates Average.
Control result marker
Cocking Handle
Release Button
Lancet Holder
Lancet
Endcap
Dial
Round
Protective Cap
Gray Adjustable Endcap
(FINGERTIPS)
Your MICROLET®2Lancing Device:
Clear AST Endcap
(FOREARM OR PALM)
Grip Indent
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4Need Help? Call toll free: 1-800-348-8100
Introduction
5
www.bayerdiabetes.com/us
Introduction
Your Meter Features
Symptoms of High or Low Blood Sugar
Your Meter Features:
Easy: The CONTOUR®blood glucose monitoring system is
about simplicity. You will notice its uncomplicated approach
the first time you see it. Simple things like the use of three
large buttons and a clear display are sure to make this your
favorite meter right from the start.
Automatic: You no longer have to worry about coding* your
meter or marking a control test result. The CONTOUR meter
does it automatically. It will even tell you when a test strip is
under-filled.
Programmed: Your CONTOUR meter has been preset at
the factory with the standard date, time, and units of measure
(mg/dL) used where you purchased your meter. To change
date and time, or use advanced meter features, such as
meal markers or post-meal test alarm, read through the
Additional Features section of your user guide.
Customizable: The CONTOUR meter allows you to set
personal choices for some features. For more information,
please see pages 20–27.
*Your CONTOUR meter is designed with No CodingTM tech-
nology, so the meter codes itself every time you insert a test
strip. This means you do not have to worry about getting
inaccurate results due to miscoding or forgetting to code
your meter.
Symptoms of High or Low Blood Sugar:
You can better understand your test results by being aware
of the symptoms of high or low blood sugar.
According to the American Diabetes Association, some of
the most common symptoms are:1
High blood sugar
(Hyperglycemia):
• frequent urination
• excessive thirst
• blurred vision
• increased fatigue
• extreme hunger
• irritability
Ketones (Ketoacidosis):
• shortness of breath
• nausea and vomiting
• very dry mouth
CAUTION: If you are experiencing any of these
symptoms, test your blood glucose. If your test
result is below 50 mg/dL or above 250 mg/dL,
contact your doctor immediately.
For additional information and a complete list of symptoms,
contact your healthcare professional or refer to the website
for the American Diabetes Association: www.diabetes.org
Low blood sugar
(Hypoglycemia):
• shakiness
• sweating
• fast heartbeat
• blurred vision
• confusion
• passing out
• seizure
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6Need Help? Call toll free: 1-800-348-8100
Introduction
7
www.bayerdiabetes.com/us
Introduction
Important Things to Know
Before You Begin Testing
Important Things to Know:
Always keep the test strips in the original bottle.
Tightly close the bottle immediately after removing
a test strip. The bottle is designed to keep the
test strips dry. Exposure to room humidity from
leaving the bottle open or not storing them in the
original bottle can damage your test strips.
Completely dry your hands before handling strips
or opening the bottle.
Your test strip is designed to easily “sip” the
blood into the sample tip. Do not drop blood directly
on the flat surface of the test strip.
Do not press the test strip against your finger
when testing. This may block the sample tip.
Test strips are for single use only. Do not use a test
strip that appears damaged or has been used.
Let the meter and test strips adjust to the temper-
ature of the location where you are testing. When-
ever the meter is moved from one location to another,
allow approximately 20 minutes for the meter to adjust to
the temperature of that new location before performing a
blood glucose test. The products have been designed to
give accurate test results at temperatures between 41°F
and 113°F. The test strips should be stored at temperatures
between 48°F and 86°F.
Check the expiration dates on your test strips and
control solution. It is important to not use the test strips
or control solution if the expiration date printed on the
bottle label and carton has passed. Also, for the control
solution do not use if it has been six months (180 days)
since you first opened the bottle. It will help to write the
six month discard date on the control solution label.
IMPORTANT NOTE:
•Your meter has been preset and locked to display results
in mg/dL (milligrams of glucose per deciliter). In some
countries, the meters are preset to display units in mmol/L
(millimoles of glucose per liter);
•Results in mg/dL will never have a decimal point;
•Results in mmol/L will always have a decimal point.
Example: or
Check your display to ensure that results are being
displayed in mg/dL. If they are not, contact Bayer Diabetes
Care Customer Service, 1-800-348-8100.
Before You Begin Testing:
1. Read your user guide and all instructional materials
provided in your meter kit before testing.
2. Have all the materials you will need ready before
you begin testing. This includes your CONTOUR®meter,
the CONTOUR®test strips, and the MICROLET ®2lancing
device with MICROLET®lancets. You may also need
CONTOUR®control solution to run a quality control check.
3. WASH YOUR HANDS THOROUGHLY WITH
WARM SOAPY WATER AND DRY THEM WELL
BEFORE TESTING.
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Tightly close the bottle lid immediately after you
have removed the test strip. Excess moisture could
damage the test strip.
8
Testing
Need Help? Call toll free: 1-800-348-8100 9
Testing
www.bayerdiabetes.com/us
Getting Ready to Test
Getting Ready to Test
Getting Ready to Test:
Please check your lancing device insert for complete
instructions on its use. Read the MICROLET®2 insert for
complete instructions. WARNING: The MICROLET2 lancing
device is intended for self testing by a single patient. It must
not be used on more than one person due to the risk of
infection. Use a new MICROLET lancet each time you
test because it is no longer sterile after use. For testing
sites other than fingertip, see page 18.
Wash and dry your hands thoroughly before testing.
Replace the gray endcap prior
to getting your blood drop.
The following steps (pages 8–13) are shown in the
proper order for performing a blood glucose test.
Remove the endcap from the
MICROLET2lancing device
with your thumb on the grip
indent as shown.
Loosen the round protective
cap on a lancet by rotating
it ¼ turn, but do not remove
it. Always use MICROLET
lancets for best operation.
Insert the lancet firmly into the
lancing device until it comes to
a full stop. This will cock the
device. You can also pull and
release the cocking handle.
Twist off the round protective
lancet cap. Be sure to save it
for disposing of the used
lancet.
Remove a test strip from the
bottle.
NOTE: Check the expiration date on the test strip bottle and the expiration
and discard dates on control solution. Do not use expired materials, and
make sure the test strip does not appear torn or damaged.
Hold the test strip with the
gray end facing up.
Insert the gray end into the
test strip port on the meter.
The meter will turn on.
An image of a test strip with a flashing blood drop will
appear letting you know the meter is ready to test.
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Suggested drop size
Deep
Puncture
Shallow
Puncture
Fingertip Testing
10
Testing
Need Help? Call toll free: 1-800-348-8100 11
Testing
www.bayerdiabetes.com/us
Getting the Blood Drop
Testing Your Blood
Getting the Blood Drop:
The puncture depth
depends on the endcap
setting and the amount of
pressure applied to the
puncture site. You will
determine which combination
works best for you.
Press the endcap firmly
against the puncture site and
press the blue release button
with your thumb.
Stroke your hand and finger
towards the puncture site
to form a drop of blood. Do
not squeeze around the
puncture site.
Test immediately after a good
blood drop has formed.
Use the
Gray
endcap
Testing Your Blood:
Immediately touch the tip of
the test strip to the drop of
blood. The blood is pulled into
the test strip through the tip.
Hold the tip of the test
strip in the blood drop
until the meter beeps.
Do not press the tip
against the skin or place
the blood on top of the
test strip or you could
get inaccurate results
or errors.
After a beep, you will see the
meter count down 5 seconds.
Please do not touch the test
strip during the countdown as
this may result in an error.
Your test result will appear
and will be automatically
stored in the meter memory.
Remove the test strip to turn
your meter off.
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12
Testing
Need Help? Call toll free: 1-800-348-8100 13
Testing
www.bayerdiabetes.com/us
Testing Your Blood
Testing Your Blood
Expected Values: Blood glucose values will vary depend-
ing on food intake, medication dosages, health, stress or
exercise. Consult your healthcare professional for the target
value that is appropriate for you. Standard medical practice
goals for a typical non-pregnant adult with diabetes are:2
•Before a meal: 70 to 130 mg/dL
•1-2 h after the beginning of a meal: less than 180 mg/dL
CAUTION
• If your test result is below 50 mg/dL, above
250 mg/dL, or you see “ ” or “ ” on the
meter display, call your physician or healthcare
professional immediately.
• Do not change your medication based on CONTOUR®
blood glucose results without the advice of your
physician or healthcare professional.
NOTE: If you want to mark
your result (Advanced Mode),
you will need to do it before
removing the test strip.
To turn your meter off, simply
remove the test strip. Care-
fully dispose of the used test
strip.
You can set your meter to use special marker options by
using Advanced Mode (L-2). See pages 24–29.
Removing the used lancet:
In one hand, hold the lancing
device with your thumb on the
grip indent, with your other
hand, hold the gray endcap
dial as shown, and gently
snap off the endcap.
Place the round protective lan-
cet cap on a flat surface with
the Bayer logo facing down.
With the used lancet still in
the lancing device, push the
lancet needle completely into
the middle of the exposed
side of the cap.
While (a) pressing the blue
release button, (b) pull the
blue cocking handle, and the
lancet will drop into the
container you have selected.
Dispose of the used lancet
carefully to prevent injury or
contamination to others.
Do not reuse lancets. Use a
new MICROLET®lancet each
time you test.
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Tightly close the bottle lid immediately after you have
removed the test strip. Excess moisture could damage
the test strip.
14
Testing
Need Help? Call toll free: 1-800-348-8100 15
Testing
www.bayerdiabetes.com/us
Control Solution Testing
Control Solution Testing
Use only Bayer’s CONTOUR®control solutions (Normal,
Low, or High) with your CONTOUR meter. Using anything
other than CONTOUR control solution could present incorrect
results.
Run a control test:
•When using your meter for the first time;
•To check if you are testing correctly;
•When you open a new vial of test strips;
•If you leave the test strip vial open for an extended period
of time;
•If you think your meter may not be working properly; or
•If your test results do not match how you feel.
Remove a test strip from the bottle.
Check the expiration date on the test strip bottle and the
expiration and discard dates on control solution and do
not use expired materials. Make sure the test strip does
not appear torn or damaged.
Hold the test strip with the
gray end facing up.
Insert the gray end into the
test strip port on the meter.
The meter will turn on. An
image of a test strip with
a flashing blood drop will
appear letting you know the
meter is ready to test.
Control Solution Testing:
NOTE: Gently rock the control bottle before opening to
ensure it is mixed well.
Squeeze a small drop of
control solution on a clean
nonabsorbent surface (such
as a piece of wax paper). Do
not apply control solution
to the test strip directly
from the bottle.
Immediately touch the tip of the test strip to the drop of
control solution. The solution is pulled into the test strip
through the tip. Hold it in the drop until the meter beeps.
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16
Testing
Need Help? Call toll free: 1-800-348-8100 17
Testing
www.bayerdiabetes.com/us
After a beep, you will see the
meter count down 5 seconds
until the test is complete and
your control test result is
displayed.
The meter will automatically
recognize and mark the
control result for you.
NOTE: The does not
indicate the control test
result is within the speci-
fied range. It only marks it
as a control solution test.
It will not be included in
your averages.
Control Solution Testing
Control Solution Testing
If your control test result is out of range, do not use
your meter for blood glucose testing until you resolve
the issue. See “What You Should Do” on page 36.
Compare your control test
result with the Normal Control
Range printed on the test
strip bottle label or on the
bottom of the test strip box.
NOTE: Low and High
control range values can
be found on the bottom of
the test strip box.
To turn your meter off, simply
remove the test strip. The
result will be automatically
marked and stored in the
meter memory. Control results
will not be included in your
blood glucose averages or in
the 7 day HI-LO summary.
Carefully dispose of the used
test strip.
IMPORTANT: To ensure accuracy of your blood glucose
test results and accuracy of your control test results,
use only CONTOUR®control solutions.
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18
Testing
Need Help? Call toll free: 1-800-348-8100 19
Testing
www.bayerdiabetes.com/us
Suggested drop size
Alternative Site Testing
Alternative Site Testing
Alternative Site Testing (AST):
Use AST only when it has been
more than two hours after any
one of the following:
a meal, diabetes medication,
or exercise.
Attach the clear AST
endcap to the MICROLET®2
lancing device.
Select a puncture
site from a fleshy
area on forearm or
palm. Avoid veins,
hair, moles, bones,
and tendons.
IMPORTANT: Do not use Alternative Site Testing under
the following conditions. Use fingertip testing in any of
these cases:
• If you think your blood glucose is low (hypoglycemia).
• When blood glucose is changing rapidly (after a meal,
insulin dose, or exercise).
• If you have hypoglycemic unawareness (lack of symptoms).
• If you get alternative site blood glucose results that do not
agree with how you feel.
• During illness or times of stress.
• If you will be driving a car or operating machinery.
Consult your healthcare professional to determine if
alternative site testing is right for you.
Use the
Clear
endcap
i
t
i
s not necessary to
rub the skin or pump
t
h
e
de
vi
ce
.
P
ress t
h
e
cle
ar
endcap firmly against
t
he puncture site and
th
en
p
ress t
h
e
bl
ue
re
l
ease
b
utton.
Do not test the blood sample if you get: Smeared blood •
Clotted blood •Runny blood •Clear fluid mixed with the blood.
Maintain steady pressure until
the blood drop reaches the
suggested size (0.6 μL).
Lift the device away
from the skin with-
out smearing the
blood.
For forearm
testing only,
rub the testing
area vigorously
until it feels warm
to increase blood
flow. Press the
clear endcap
firmly against the
puncture site
and then press
the blue release
button. Keep the
device in constant contact with the
skin and pump (apply and release
pressure) up and down 2–3 times
without lifting the device away
from the skin.
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20 Need Help? Call toll free: 1-800-348-8100
Additional
Features
21
www.bayerdiabetes.com/us
Additional
Features
Set-up for Basic (L-1) and Advanced (L-2) Modes
Setting the Date,
Time and Sound
Your new CONTOUR®meter is pre-set for the Basic Mode
and offers the same easy test procedure in either the Basic
or Advanced Mode.
Set-up for Basic (L-1) and Advanced (L-2) Modes:
BASIC MODE (L-1) ADVANCED MODE (L-2)
•7 day HI and LO summary
•14 day average
•480 test result memory
•7 day HI and LO summary
•7, 14, and 30 day averages
•480 test result memory
•Pre- and post-meal markers
•30 day pre- and post-meal
averages
•Selectable post-meal alarms
(2.5, 2.0, 1.5, 1.0 hours)
•Personal HI and LO
test settings
Your meter is pre-set to Basic
Mode. If you have set your
meter to the Advanced Mode,
and want to return to Basic
Mode:
1. Press Mto turn your
meter on. Wait to see the
flashing test strip.
2. Press and hold ▲or ▼
for 3 seconds.
3. L-2 will flash.
4. Press ▲or ▼to change
to L-1.
5. Press Mto set.
To set your meter to Advanced
Mode, and take advantage
of meal markers and other
functions available to you:
1. Press Mto turn your
meter on. Wait to see the
flashing test strip.
2. Press and hold ▲or ▼
for 3 seconds.
3. L-1 will flash.
4. Press ▲or ▼to change
to L-2.
5. Press Mto set.
Please see page 24 for more
details.
Your CONTOUR®meter allows you to set the date, time, and
sound as you like them.
• You can view 12 or 24 hour time;
• month/day or day.month, and;
• choose to have your meter beep or not.
To get into set-up mode when the meter is off, press and
hold Mfor 3 seconds. A complete display will briefly appear,
then numbers will flash in the top left corner of the display.
Setting the Date, Time and Sound:
Setting the Time:
With the 12H flashing on the
display, press ▲or ▼to select
the 12H (with AM and PM) or
24H setting (military time).
Press Mto set.
The number in the hour position
will now flash. Press ▲or ▼
until you reach the current hour.
Press Mto set.
The minute will now flash.
Press ▲or ▼to select the
current minute.
Press Mto set.
If you selected a 12 hour time
setting, the AM or PM will
now flash. Press ▲or ▼to
select AM or PM.
Press Mto set.
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22 Need Help? Call toll free: 1-800-348-8100
Additional
Features
23
www.bayerdiabetes.com/us
Additional
Features
22
Setting the Date, Time and Sound
Setting the Date,
Time and Sound
m/d will now flash on the
display. Press ▲or ▼to
select the format you wish
(m/d for month/day format or
d.m for day.month format).
Press Mto set.
Setting the Month and Day Format:
Setting the Date:
The year will be flashing.
Press ▲or ▼to select the
current year.
Press Mto set.
The month will now flash.
Press ▲or ▼to select the
month.
Press Mto set.
The day will now flash. Press
▲or ▼to select the day.
Press Mto set.
The flashing bell symbol will
now appear on the display
along with the word “ ”.
This option controls whether
you want to hear the beep
sound during testing.
After setting the sound,
“ ” will flash. To keep your
meter in Basic Mode, press
Mto set. To change your me-
ter to Advanced Mode, press
▲or ▼to change to “ ”,
and press Mto set.
If you are using Basic Mode
(L-1 will appear on your
display), you have completed
your meter set-up.
To turn the beep sound off
during testing, press ▲or ▼
to display “ ”.
Press Mto set.
Setting the Sound:
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24 Need Help? Call toll free: 1-800-348-8100
Additional
Features
25
www.bayerdiabetes.com/us
Additional
Features
Setting Advanced Mode (L-2) Features
Using Advanced Mode
If you have set-up your
meter in Advanced Mode,
your meter will display three
markers after you test your
blood.
Pre-meal = Marks a
test result that was taken
before a meal.
Post-meal = Marks a
test result that was taken
after a meal.
Logbook = The logbook
marker can be used to mark any result as being unique
or different in some way, and for which you may want to
make notes in your Clinilog®logbook. Seeing a result
with this symbol next to it in the memory will help
remind you that there is more information recorded
about this test result.
Please see the following pages to use these options.
If you selected Advanced
Mode (L-2 on your display)
you can change your meter’s
personal low and high blood
glucose settings. By person-
alizing these settings, your
CONTOUR®meter will help you
track these HI and LO results.
Setting Advanced Mode (L-2) Features:
Using the Markers:
You have now completed your
CONTOUR®meter set-up for
Advanced Mode!
The LO setting will flash
(default 72). To change this
setting, press ▲or ▼until
you reach your desired LO
setting, and then press Mto
set. (The range of values for
LO is 60-90 mg/dL.)
Your HI blood glucose setting
will now flash (default 180).
To change, press ▲or ▼
until you reach your desired
HI setting. Press Mto set.
(The range of values for HI
is 100–250 mg/dL.)
Post-Meal Test Alarm Set-up:
To change the alarm time for
post-meal testing, press ▲
or ▼to display the options
available. Select 2.5, 2.0,
1.5, or 1.0 hour(s) to set your
post-meal alarm (default is
2.0 hours). Press Mto set.
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26 Need Help? Call toll free: 1-800-348-8100
Additional
Features
27
www.bayerdiabetes.com/us
Additional
Features
Using Advanced Mode
Using Advanced Mode
If you do not want to mark the test result:
Remove the used test strip to automatically save the test
result in the meter memory with no markers. Dispose of the
used test strip and lancet properly. This will also turn the
meter off.
If you want to mark the test result:
Before you remove your test
strip, press ▲or ▼to select
the marker you want to set. The
marker will flash.
To mark a result with the
pre-meal marker, press M
when the flashes.
The will then flash.
This feature allows you to set
an alarm to remind you to run a
post-meal test.
The alarm is available only after
setting a pre-meal marker.
If you want to set the alarm,
press M. The will appear
and stop flashing.
If you do not want to set the
alarm, press ▲or ▼and the
will disappear. Press M
to set.
To mark a result with the post-meal marker, press ▲or ▼
until the flashes. Press Mto set.
To mark a result with the logbook, press ▲or ▼until the
flashes. Press Mto set.
When the alarm sounds, the
meter will automatically turn
on. The alarm will beep 20
times, and the display will
show the pre-meal test result
you marked when you set the
alarm. Pressing any button will
silence the alarm.
You can now run another test by placing a test strip in the test
strip port and following the testing instructions (page 8).
When you have completed
this test and the result is
shown on the display, will
flash. To mark this test as a
post-meal result, press M. If
you do not want to mark this
test, remove the test strip to
turn the meter off.
If you decide not to test after the alarm sounds, press any
button to turn your meter off.
The meter will only set one alarm at a time. It will remember
the last alarm set.
Using the Alarm:
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28 Need Help? Call toll free: 1-800-348-8100
Additional
Features
29
www.bayerdiabetes.com/us
Additional
Features
Using Advanced Mode
Transferring Results
to a Computer
TO MARK RESULTS YOU WILL SEE TO SET YOU WILL SEE WHAT IT MEANS
Pre-Meal
Press ▲or ▼(Flashing) Press MResult is marked as a pre-meal test.
You can now set an alarm.
Alarm
Press ▲or ▼(Flashing) Press M
Alarm is set to go off in the amount
of time you have set (1.0–2.5 hours)
to remind you to run a post-meal
test.
Post-Meal
Press ▲or ▼(Flashing) Press MResult is marked as a post-meal
test.
Logbook
Press ▲or ▼(Flashing) Press M
Result is marked in memory as
unique. You should note this in your
Clinilog®logbook.
When the meter is off, press
Mto turn on the meter. The
date and time will appear
along with the .
Press ▲or ▼two times and
the alarm icon will disappear.
Press Mto cancel the alarm.
To Cancel an Alarm:
After performing a test:
Transferring Results to a Computer:
You can transfer test results from the CONTOUR®meter to a
computer, where they can be summarized in a report with graphs
and tables. To make use of this feature, you need Bayer’s diabetes
management software—GLUCOFACTS®DELUXE—and a
data cable from Bayer. For a free download of the software
go to www.bayerglucofacts.com
IMPORTANT: The CONTOUR meter has not been tested
or certified by Bayer for use with any software other
than Bayer’s diabetes management software. Bayer is
not responsible for any erroneous results from the use
of other software.
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30 Need Help? Call toll free: 1-800-348-8100
Additional
Features
31
www.bayerdiabetes.com/us
Additional
Features
Viewing Stored Results
Viewing Stored Results
Press Mto turn your meter on. Press Magain to view
the memory.
The 14 day average will
appear in the center of the
display with the number of
results shown at the top of
the display. Any control
results are not included in
this 14 day average.
Press ▲to view the 7 day
high and low summary.
At the top of the display you
will see the number of HI re-
sults (above 180 mg/dL) and
LO results (below 72 mg/dL)
during the preceding 7 day
period and the total number
of results during that period.
Press ▼two times to
review previous results.
Results will be shown starting
with the most recent. Each
result will show the date and
time the test was taken.
You can press ▲or ▼to
scroll forward or backward
through the results.
Viewing Basic Mode Results:
When appears on the
display, you have viewed all of
the results in the memory.
NOTES:
• Averages include the specified time period plus the
current day.
• The meter will hold 480 results in the memory. When the
maximum is reached, the oldest test result will be removed
as a new test is completed and saved to the memory.
• Press Mto turn the meter off, or it will automatically turn
off after 3 minutes.
• represents the number of test results.
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32 Need Help? Call toll free: 1-800-348-8100
Additional
Features
33
www.bayerdiabetes.com/us
Additional
Features
Viewing Stored Results
Viewing Stored Results
In Advanced Mode (L-2), you have all of the options
described in Basic Mode plus additional items available.
Press Mto turn your meter
on. Briefly press Magain to
view the 14 day average in-
cluding the number of results
used to obtain the average.
Press ▼to review previous results.
Results will be shown starting
with the most recent. Each
result will show the date and
time the test was taken.
You can press ▲or ▼to
scroll forward or backward
through the results.
When appears on the display, you have viewed all of
the results in the memory.
Viewing Advanced Mode Averages:
Press Mto turn your meter on. Press Magain to view the
14 day average including the number of results used to
obtain the average.
Press ▲to view the 7 day
high and low summary.
At the top of the display you
will see the number of HI and
LO results. In the center of
the display is the total number
of results.
Viewing Advanced Mode Results:
Press ▲to view the 7 day
average.
You will see the average in
the center of the display and
the number of results along
the top.
Press ▲to view the 30
day average.
This will display the average
in the center and the number
of readings along the top.
Press ▲again to view the 30
day average of results marked
with a pre-meal marker.
Press ▲again to view the 30
day average of results marked
with a post-meal marker.
Press ▲again and you will
see .
Press Mto turn the meter off,
or it will automatically turn off
after 3 minutes.
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Technical
Information
34 Need Help? Call toll free: 1-800-348-8100
Technical
Information
35
www.bayerdiabetes.com/us
Error Codes and Symbols
Error Codes and Symbols
WHAT YOU SEE WHAT IT MEANS WHAT YOU SHOULD DO
(will flash
for 10 seconds and
then the meter
will turn off)
Dead batteries. Replace the batteries.
Call Bayer Diabetes Care Cus-
tomer Service at 1-800-348-8100
for the Free Batteries for Life
program.
(will remain on
the display)
Low batteries. Replace the batteries as soon as
possible.
E1 Temperature out
of range.
Move to an area that is within the
operating range for the meter:
41°F–113°F. Let the meter adjust
to this temperature for 20 minutes
before performing a test.
E2 The test strip has
not filled enough
for an accurate
test. Insufficient
blood drop.
Remove the test strip and retest
using a new test strip. Wait until
you see the flashing blood drop
on the display before testing.
E3 The meter is sensing
a used test strip.
Remove the test strip and retest
using a new test strip. Wait until
you see the flashing blood drop
on the display before testing.
E4 Test strip not
inserted correctly.
Remove and reinsert the test strip
properly (see page 9).
E5 E9
E6 E12
E8 E13
Potential software or
hardware issue.
Remove the test strip and retest
using a new test strip. If you
continue to have problems,
contact Bayer Diabetes Care
Customer Service.
Error Codes and Symbols:
If you do not resolve the problem, contact Bayer Diabetes Care Customer Service at 1-800-348-8100.
WHAT YOU SEE WHAT IT MEANS WHAT YOU SHOULD DO
E7 Incorrect sensor
type.
Remove the test strip and retest
using a new test strip. Make
certain that you are using a
CONTOUR®test strip from Bayer.
E10 Invalid date or time. This error occurs only in
Communication mode. See
page 21 to reset the date or time.
If you continue to see this error,
please contact Bayer Diabetes
Care Customer Service.
E11 Abnormal result. Remove the test strip and retest
using a new test strip. Be sure
you wash and dry your hands and
carefully follow instructions in this
user guide.
HI Test result is
above 600 mg/dL.
•Wash and dry your hands and
the test site. Repeat the test
using a new test strip.
•If your result still flashes “HI,”
contact your physician or health-
care professional immediately.
CAUTION: Glucose levels above 250 mg/dL may indicate
a potentially serious medical condition.
LO Test result is
below 10 mg/dL.
•Repeat the test using a new test
strip.
•If your result still flashes “LO,”
contact your physician or health-
care professional immediately.
CAUTION: Glucose levels below 50 mg/dL may indicate
a potentially serious medical condition.
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Technical
Information
36 Need Help? Call toll free: 1-800-348-8100
Technical
Information
37
www.bayerdiabetes.com/us
Error Codes and Symbols
Changing the Batteries
WHAT YOU SEE WHAT IT MEANS WHAT YOU SHOULD DO
Control test result
is out of range
(too high or too
low).
•Test strip or control
solution is past the
expiration date or
is past the discard
date.
•Test strip is
deteriorated due to
heat or exposure to
moisture.
•Control solution
is not at room
temperature or may
not be mixed well.
•Incorrect control
solution was used.
•Meter could be
damaged.
•Check all expiration dates and
discard dates. Do not use
expired testing materials.
•Run another control test with
a new test strip and control
solution.
•Gently rock the control bottle
to ensure the control solution is
mixed well.
•Make sure you are using Bayer’s
CONTOUR®control solution.
•If result is still out of range,
contact Bayer Diabetes Care
Customer Service.
Some display
segments do not
appear when the
meter initially
turns on.
Possible meter
electronics failure.
Compare meter display with the
illustration on page 3.
If the display is not correct,
contact Bayer Diabetes Care
Customer Service.
Results are not
displayed in
expected units of
measure (mg/dL
or mmol/L).
This may affect
the way you see your
results.
Contact Bayer Diabetes
Care Customer Service,
1-800-348-8100.
If you do not resolve the problem, contact Bayer
Diabetes Care Customer Service at 1-800-348-8100. Batteries should be replaced
when the meter continually
displays or the meter
briefly shows and then
turns off (See Error Codes
and Symbols, page 34).
Changing the Batteries:
Turn off your meter before
changing your batteries.
Press firmly on the battery
cover and slide in the
direction of the arrow.
NOTE: If you put the new batteries in the meter within
5 minutes of taking the old ones out, all your settings
and results will be saved. If you take more than 5
minutes, you will need to reset the date and time
although your other settings and results will be saved.
Remove the old batteries
by pressing the top of the
battery which will raise the
bottom of the battery up.
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