BeiJer korenix JetWave 2211C User manual

JetWave 2211C
Industrial Dual 802.11n 2.4G/5G
2T2R MIMO Client
User Manual
V1.0 Oct, 2019

Page 1
Copyright
Copyright © 2016 all rights reserved. No part of this publication may be reproduced, adapted, stored in
a retrieval system, translated into any language, or transmitted in any form or by any means without
the written permission of the supplier.
About This Manual
This user manual provides the following notes:
1. The Declaration of Conformity policy and manufacturer information.
2. The Safety Precaution and important notification.
3. The technical specification of the product.
4. The instruction on how to install and configure your product.
Please read this document carefully and only trained and qualified personnel should be allowed to
install, replace, or service this equipment.
Conventions
For your attention on important parts, special characters and patterns are used in this manual:
This indicates an important note that you must pay attention to.
The Blue Wording is important note that you must pay attention to.
The Blue Wording with Big Case is very important note you must pay more attention to.
This indicates a warning or caution that you have to abide.
The Red wording is very important you must avoid.
Bold: Indicates the function, important words, and so on.
Note:
Warning:

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Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
This device and its antenna(s) must not be co-located or operating in conjunction with any other
antenna or transmitter.
For product available in the USA/Canada market, only channel 1~11 can be operated. Selection of
other channels is not possible.
This device is restricted to indoor use.
IMPORTANT NOTE:
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with minimum distance 20cm between the radiator &
your body.
Korenix Technology Co., Ltd.
14F., No.213, Beixin Rd., Xindian Dist., New Taipei City 23143, Taiwan (R.O.C.)
TEL: [phone]

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Safety Precautions –JetWave Wireless Product
General Notification
Only operate the device according to the technical specification. You can find the information
from the product datasheet, user manual…etc.
Read the installation instructions before connecting the system to the power source.
If you don’t get exact info you need, you can contact Korenix technical people,
[e-mail]. Only trained and qualified personnel should be allowed to install,
replace, or service this equipment.
The devices are designed for operation with extra-low voltage (SELV). Connect the unit only to
DC power source that complies with the safety extra-low voltage (SELV) requirements in
IEC/EN 60950 based safety standards.
(Not included 110V input model)
Solely connect the power supply that corresponds to the type of your device. For power connection,
make sure the following requirement are met:
The DC power circuit of the product is isolated design circuit. In practical, it is suggested to use
isolated DC power design PSU for field installation. Besides the PSU selection, well digital/earth
grounding is also important before power on the system.
The Power Supply conforms to the overvoltage category I or II.
The output voltage of the AC/DC to DC Power Supply conforms to the range of the input voltage
of the equipment.
The connection cables used are permitted for the specified electronic voltage, current, wire
diameter and temperature range. (Wire Diameter of AC voltage is at least 0.75mm, AWG18.
For DC voltage, it is at least 1.0mm, AWG16.)
Follow the power installing instruction of the user manual, it indicates the input voltage, pin
assignment, connection circuit and notice.
The Power Supply must be well installed, includes grounded and other notices which are
defined in its instruction guide.
Only switch on the supply voltage to the device if the housing is closed, the terminal blocks are
wired up correctly and the terminal blocks are connected.

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The equipment must be grounded. Ground the device before connecting the cables, antennas
and power supply. The grounding of the equipment and DC Power Supply may be different in
some applications, then, you must ground them separately.
Contact the appropriate electrical inspection authority or an electrician if you are uncertain that
suitable grounding is available.
Environment & Housing
Hot surface. Avoid touching the device while it is operating.
Only operate the device at the specified ambient temperature and humidity. The temperature
of the surrounding air means a distance of up to 5cm from the device. While installing multiple
devices within the cabinet, remains suitable width between the devices is MUST for better heat
dispersing.
Better install the device in the vertical position, with the upper antenna connections pointing
upward, lower antenna pointing downward.
Install the device in a cabinet or in an operating site with limited access, the metal cabinet will
filter the radio signals, use the extended antenna cable and install the external antenna in free
space helps to get better Radio signal.
Only technicians authorized by the manufacturer are permitted to open the housing. Without
the manufacturer permitted, open the housing means the product is not warrantied and no
responsible for any unexpected risk.

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Installation
If you are installing the wireless equipment in the field box or outdoor area, for your safety as well as
others’, please seek assistance from a professional installer who has received safety training on the
hazards involved. Keep safety as well as performance in mind when selecting your installation site,
especially where there are electric power and phone lines.
Please note the following things as well:
Do not use a metal ladder;
Do not work on a wet or windy day;
Wear shoes with rubber soles and heels, rubber gloves, long sleeved shirt or jacket.
If you are installing the equipment in the indoor office or factory, be aware of the power source
and grounding must be well installed. The professional Wireless IT Engineer can provide
service for CLIENT location, channel and field plan to get better performance and coverage.
Connect the equipment which meets the IP degree of protection requirements for the
application case.
Read the Radio output power, receiver sensitivity, antenna gain specification before installing.
The shipped products and antenna comforts to the R&TTE and allowed to be used in all
European countries. You can read the related technical specification from the product
datasheet or user manual.
When installing external antennas, the Radio Output power and antenna gain value must be
allowed according to the regulations of the country.
When the system is operational with high gain antenna, avoid standing directly in front of it.
Strong RF fields are present when the transmitter is on.
When the system is operational with high gain antenna in short distance, adjust the radio output
lower. Strong output power plus high gain antenna is not good installation for short distance
transmission.
You are responsible for undertaking suitable lightning protection.
Install over voltage protector devices on every outdoor Ethernet cable.
Protect each antenna installed outside with lightening protection devices, ex: lightening
arrester.
Note that Field EMD (Lightning) DAMAGE IS NOT COVERED UNDER WARRANTY.

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Content
Chapter 1 Introduction....................................................................................................................... 10
1.1 Introduction ............................................................................................................................ 10
1.2 JetWave 2211C appearance ..................................................................................................11
1.3 JetWave 2211C Major Features .............................................................................................11
1.4 JetWave 2211C Product Dimension...................................................................................... 12
1.5 Product Package ................................................................................................................... 12
Chapter 2 Hardware Installation ....................................................................................................... 14
2.1 Professional Installation Required ......................................................................................... 14
2.1.1 Safety Precautions ......................................................................................................... 14
2.2 Power Installation .................................................................................................................. 16
2.2.1 DC Input ......................................................................................................................... 16
2.2.2 Connect both DC input ................................................................................................... 16
I/O Configuration .............................................................................................................................. 17
2.3.1 Wiring your Ethernet Port ............................................................................................... 17
2.3.2 Ground............................................................................................................................ 18
2.3 WIFI Antenna ......................................................................................................................... 19
2.4.1 MIMO & Dual Polarization .............................................................................................. 19
2.4.2 Antenna Socket .............................................................................................................. 20
2.4.3 Default External WIFI Antenna Specification: ................................................................ 21
2.4 Mounting ................................................................................................................................ 23
2.5.1 Din-Rail Mounting Installation......................................................................................... 23
2.5.2 Mounting the SMA external antenna: ............................................................................. 25
2.5 Using the External Antenna ................................................................................................... 26
Chapter 3 Prepare for Management ................................................................................................. 28
3.1 Basic Factory Default Settings .............................................................................................. 28
3.2 System Requirements ........................................................................................................... 30
3.3 How to Login the Web-based Interface ................................................................................. 30
3.4 Fail to login the Web GUI....................................................................................................... 31
3.5 Discovery Utility – Korenix View Utility .................................................................................. 32

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Chapter 4 Web GUI Configuration .................................................................................................... 34
4.1 Quick Setup ........................................................................................................................... 34
4.2 Status..................................................................................................................................... 35
4.2.1 Information...................................................................................................................... 36
4.2.2 Network Flow.................................................................................................................. 36
4.2.3 Bridge Table.................................................................................................................... 37
4.2.4 ARP Table....................................................................................................................... 38
4.2.5 DHCP Client List............................................................................................................. 38
4.2.6 Association List............................................................................................................... 39
4.3 System................................................................................................................................... 41
4.3.1 Basic Settings................................................................................................................. 41
4.3.2 IP Settings ...................................................................................................................... 42
4.3.3 DHCP Server.................................................................................................................. 42
4.3.4 RADIUS Settings ............................................................................................................ 44
4.3.5 Time Settings.................................................................................................................. 45
4.3.6 Relay Setting .................................................................................................................. 45
4.3.7 WLAN Traffic shaping..................................................................................................... 46
4.3 Wireless ................................................................................................................................. 47
4.3.1 Basic Settings................................................................................................................. 47
4.3.2 Security Settings............................................................................................................. 51
4.3.3 Advanced Settings ......................................................................................................... 53
4.3.4 Access Control ............................................................................................................... 55
4.4 Management.......................................................................................................................... 56
4.4.1 Remote Setting............................................................................................................... 56
4.4.2 SMTP Configuration ....................................................................................................... 58
4.4.3 Login Settings................................................................................................................. 58
4.4.4 Firmware Upgrade.......................................................................................................... 59
4.4.5 Configuration File ........................................................................................................... 60
4.4.6 Certificate File................................................................................................................. 61
4.4.7 Remote IP Scan ............................................................................................................. 62
4.5 Tools ...................................................................................................................................... 63
4.5.1 Save ............................................................................................................................... 63

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4.5.2 Logout............................................................................................................................. 63
4.5.3 Reboot ............................................................................................................................ 63
Chapter 5 Configuration – SNMP, CLI, View Utility......................................................................... 66
5.1 SNMP .................................................................................................................................... 66
5.1.1 What is SNMP? .............................................................................................................. 66
5.1.2 Management Information Base (MIB): ........................................................................... 67
5.1.3 MIB Tree in NMS ............................................................................................................ 68
5.2 Command Line Interface (CLI) .............................................................................................. 71
5.2.1 SHOW Command Set: ................................................................................................... 73
5.2.2 Set Command Set: ......................................................................................................... 73
5.2.3 List Command Set:......................................................................................................... 74
5.2.4 Delete Command Set: .................................................................................................... 75
5.3 Korenix View Utility ................................................................................................................ 77
5.3.1 Device Discovery:........................................................................................................... 77
5.3.2 Basic Tools Shortcut: ...................................................................................................... 78
5.3.3 Wireless Panel................................................................................................................ 79
Chapter 6 Troubleshooting ............................................................................................................... 82
6.1 General Question................................................................................................................... 82
6.1.1 How to know the MAC address of the CLIENT? ............................................................ 82
6.1.2 What if I would like to reset the unit to default settings? ................................................ 82
6.1.3 Why can not access the Web-based management interface?....................................... 82
6.2 Wireless ................................................................................................................................. 83
6.2.1 What if the wireless connection is not stable after associating with an CLIENT under
wireless client mode?.................................................................................................................... 83
6.2.2 What if the wireless connection performance is not good, how to improve it? .............. 83
6.3 Appendix................................................................................................................................ 84
6.3.1 ASCII .............................................................................................................................. 84
Revision History................................................................................................................................. 85

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Chapter 1
Introduction

Page 10
Chapter 1 Introduction
1.1 Introduction
The user manual is applied to Korenix JetWave 2211C Industrial Wireless Client. JetWave 2211C
provide perfect solution to manage Ethernet/Wireless in flexible ways, such as TCP server, TCP client,
UDP. JetWave 2211C creates a transparent gateway for the Ethernet communication to Wireless. The
Wireless LAN solution is 802.11a/b/g/n with up to 300Mbps data rate. Give you an easy way and high
bandwidth connection to the hard-to-wire devices, ease your network cabling problem in the field.
Model List
JetWave2211C-E: 1 x Fast Ethernet Ports EU version
JetWave2211C-U: 1 x Fast Ethernet Ports US version

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1.2 JetWave 2211C Appearance
1.3 JetWave 2211C Major Features
Features:
➢Industrial Slim Size Wireless CLIENT
➢IEEE 802.11a/b/g/n 2.4G & 5G Wi-Fi, up to 2T2R MIMO, 300Mbps
➢ 1-port Fast Ethernet Port
➢ Management by Web GUI and Korenix View Commander
➢ Event Warning by Syslog, Email and SNMP trap
➢ Heavy Industrial Grade design
➢ Operating Temperature: -40~75°C
➢ Triple Power Inputs by 9~48VDC Terminal Block

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1.4 JetWave 2211C Product Dimension
1.5 Product Package
The product package you have received should contain the following items.
Package
JetWave 2211C unit
2 x Wi-Fi 2.4G+5Ghz Antenna
Din-Rail Mounting Kit
6-pin terminal connector
Quick Installation Guide
Note: Please download the utility and user manual from Korenix Web site.

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Chapter 2
Hardware Installation

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Chapter 2 Hardware Installation
This Chapter describes safety precautions and product information before installing JetWave 2211C.
2.1 Professional Installation Required
•Please seek assistance from a professional installer for field installation or professional IT
Engineer for indoor installation. These engineers must be well trained in the RF installation and
knowledgeable for the Wireless CLIENT setup and field plan.
•The JetWave 2211C series is distributed through distributors and system installers with
professional technicians and will not be sold directly through retail stores.
2.1.1 Safety Precautions
To keep you safe and install the hardware properly, please refer to the safety precautions in the
front pages of this manual. The Safety Precautions described in the front pages include General
Notification, Power Source & Grounding Notification, Environment & Housing Notification and
Installation Notification.
Additional Notification for the product:
1. The DC power circuit of the product is isolated design circuit. In practical, it is suggested to use
isolated DC power design PSU for field installation. Besides the PSU selection, well digital/earth
grounding is also important before power on the system. Connect the Ethernet Cables, Antennas or
Antenna RF Cables, Ground and Power Terminal Block well before powering on.
2. If you are installing the product in the field box, for your safety as well as others’, please seek
assistance from a professional installer who has received safety training on the hazards involved. Keep
safety as well as performance in mind when selecting your installation site, especially where there are
electric power and phone lines. Please note the following things as well:
•Do not use a metal ladder
•Do not work on a wet or windy day
•Wear shoes with rubber soles and heels, rubber gloves, long sleeved shirt or jacket.

Page 15
3. If you are installing the product in the indoor office or factory, be aware of the power source and
grounding must be well installed. The professional Wireless IT Engineer can provide service for location,
antenna and field plan to get better performance and coverage.
4. When you exchange to high gain antenna on JetWave 2211C, please notice that the Radio Output
power and antenna gain value must be allowed according to the regulations of the country. And avoid
standing directly in front of high gain antenna. Strong RF fields are present when the transmitter is on.
5. You are responsible for undertaking suitable lightning protection. Install over voltage protector
devices on every outdoor Ethernet cable. Protect antennas installed outside with lightening protection
devices, ex: lightening arrester.
Note that Field EMD (Lightning) DAMAGE IS NOT COVERED UNDER WARRANTY.
6. The operating temperature of JetWave 2211C series is from -40 to 75℃, please MUST installed the
device in a restricted access location to avoid the hot surface of housing, and make more aware of
potential hazards and reduce the risk.

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2.2 Power Installation
The system provides dual DC power input.
2.2.1 DC Input
1. There is one 6-pin terminal block within the package, which is applied for screwing the DC wires. It
is a good practice to turn off the system power, and to unplug power terminal block before making
wire connections
2. Insert the positive and negative wires into the V+ and V- contact on the terminal block connector.
Tighten the wire-clamp screws to prevent DC wires from being loosened. The range of the suitable
electric wire is from 12 to 24 AWG.
3. The typical and suggest power source is DC 24V, the acceptable range is range from 9~48V. The
dual DC power can be redundant. You can connect one power to typical power source and the other
to battery/UPS as backup.
4. If you connect the wrong positive/negative wires, the system would not be power on or cause
unexpected error. Please avoid this in field installation.
2.2.2 Connect both DC input
The 2 power sources DC input are redundant power design. When you connect 2 power sources, for
example you connect the DC Power 1. While you power on the DC power 1 as the 1st power source,
the DC power 2 port will not power from DC power 2. In this condition, while the DC power source
failure, the other power source can seamlessly redundant.

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I/O Configuration
2.3.1 Wiring your Ethernet Port
There are one Fast Ethernet ports. The 1 port is standard RJ-45 form factor. It can support 10Base-TX
and 100Base-TX. All the Ethernet ports will auto-detect the signal from connected devices to negotiate
the link speed and duplex mode. Auto MDI/MDIX allows users to connect another switch, hub or
workstation without changing straight through or crossover cables. In some cases, the MDI/MDI-X may
requests the connected device support auto-negotiation.
Available Cable Type:
10Base‐T: 2‐pair UTP/STP Cat. 3, 4, 5cable (100m)
100 Base‐TX: 2/4‐pair UTP/STP Cat. 5cable (100m)
Cable Request in Harsh environment: CAT 5E/CAT 6 is preferred for Data transmission.
Wiring STP Cable: STP (Shielded Twisted Pair) cable is preferred. The device is a heavy Industrial
EMC certificated product and usually install in harsh environment, part of the EMS protection are based
on STP cable, for example the surge protection of front Ethernet ports. STP cable can provide better
field protection. It is MUST for the device installation in harsh environment.
Reset
There is one reset button located on the top of the device. The reset button provides users with
a quick and easy way to restore the default settings of JetWave 2211C. Press reset button for 7 seconds.
JetWave 2211C unit will restore to default value including default IP address (192.168.10.1), and no
password. When the Power LED turns green, the device is ready to function.

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2.3.2 Ground
To ensure the system will not be damaged by noise or any electrical shock, we suggest you
to make exact connection with the Earth Ground. There is one Earth Ground screw on the bottom
side of the device. Loosen the earth ground screw then tighten the screw after earth ground wire
is connected.

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2.3 WIFI Antenna
The JetWave 2211C equips two antenna sockets for Wireless 2T2R MIMO. The product
attaches the Wi-Fi antennas inside the package.
Model Name/
Type
JetWave 2211C
Radio
802.11n 2.4GHz/5G
Antenna
(Wifi Dual Band)
2dBi for 2.4G
4dBi for 5G
2.4.1 MIMO & Dual Polarization
➢What is MIMO:
With the rising data rates and signal congestion, the MIMO is the proposed radio technology
in IEEE 802.11n and accepted popularly. MIMO is short of the Multiple-Input and Multiple-Output,
is the use of multiple antennas at both the transmitter and receiver to increase the wireless
communication bandwidth, for example the 2T2R means 2 Transmitter and 2 receiver, then the
bandwidth is double than SISO. MIMO technology offers significant increases in data throughput
without additional bandwidth or increased transmit radio power.
The below figure shows the SISO technology, each transmitter and receiver has single radio.
The below figure shows the MIMO technology, the transmitter and receiver spread the total
transmit power to 2 (or more) different radio antenna for communication.