BeiJer korenix JetWave 2424 User manual

JetWave 2424
Industrial Cellular Router/Gateway
2T2R MIMO
User Manual
V1.1 Sep, 2022

Page 1
Copyright
Copyright © 2016 all rights reserved. No part of this publication may be reproduced, adapted, stored in
a retrieval system, translated into any language, or transmitted in any form or by any means without
the written permission of the supplier.
About This Manual
This user manual provides the following notes:
1. The Declaration of Conformity policy and manufacturer information.
2. The Safety Precaution and important notification.
3. The technical specification of the product.
4. The instruction on how to install and configure your product.
Please read this document carefully and only trained and qualified personnel should be allowed to
install, replace, or service this equipment.
Conventions
For your attention on important parts, special characters and patterns are used in this manual:
This indicates an important note that you must pay attention to.
The Blue Wording is important note that you must pay attention to.
The Blue Wording with Big Case is very important note you must pay more attention to.
This indicates a warning or caution that you have to abide.
The Red wording is very important you must avoid.
Bold: Indicates the function, important words, and so on.
Korenix Technology Co., Ltd.
14F., No.213, Beixin Rd., Xindian Dist., New Taipei City 23143, Taiwan (R.O.C.)
TEL: [phone]
Note:
Warning:

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Safety Precautions –JetWave Wireless Product
General Notification
⚫Only operate the device according to the technical specification. You can find the information
from the product datasheet, user manual…etc.
⚫Read the installation instructions before connecting the system to the power source.
⚫If you don’t get the exact info you need, you can contact Korenix technical people,
[email protected]om. Only trained and qualified personnel should be allowed to install,
replace, or service this equipment.
⚫The devices are designed for operation with extra-low voltage (SELV). Connect the unit only to
DC power source that complies with the safety extra-low voltage (SELV) requirements in
IEC/EN 60950 based safety standards.
(Not included 110V input model)
Solely connect the power supply that corresponds to the type of your device. For power connection,
make sure the following requirement are met:
⚫The DC power circuit of the product is isolated design circuit. In practical, it is suggested to use
isolated DC power design PSU for field installation. Besides the PSU selection, well digital/earth
grounding is also important before power on the system.
⚫The Power Supply conforms to the overvoltage category I or II.
⚫The output voltage of the AC/DC to DC Power Supply conforms to the range of the input voltage
of the equipment.
⚫The connection cables used are permitted for the specified electronic voltage, current, wire
diameter and temperature range. (Wire Diameter of AC voltage is at least 0.75mm, AWG18.
For DC voltage, it is at least 1.0mm, AWG16.)
⚫Follow the power installing instruction of the user manual, it indicates the input voltage, pin
assignment, connection circuit and notice.
⚫The Power Supply must be well installed, includes grounded and other notices which are
defined in its instruction guide.
⚫Only device on the supply voltage to the device if the housing is closed, the terminal blocks are
wired up correctly and the terminal blocks are connected.

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⚫The equipment must be grounded. Ground the device before connecting the cables, antennas
and power supply. The grounding of the equipment and DC Power Supply may be different in
some applications, then, you must ground them separately.
⚫Contact the appropriate electrical inspection authority or an electrician if you are uncertain that
suitable grounding is available.
Environment & Housing
⚫Hot surface. Avoid touching the device while it is operating.
⚫Only operate the device at the specified ambient temperature and humidity. The temperature
of the surrounding air means a distance of up to 5cm from the device. While installing multiple
devices within the cabinet, remains suitable width between the devices is MUST for better heat
dispersing.
⚫Better install the device in the vertical position, with the upper antenna connections pointing
upward, lower antenna pointing downward.
⚫Install the device in a cabinet or in an operating site with limited access, the metal cabinet will
filter the radio signals, use the extended antenna cable and install the external antenna in free
space helps to get better Radio signal.
⚫Only technicians authorized by the manufacturer are permitted to open the housing. Without
the manufacturer permitted, open the housing means the product is not warrantied and no
responsible for any unexpected risk.

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Installation
If you are installing the wireless equipment in the field box or outdoor area, for your safety as well as
others, please seek assistance from a professional installer who has received safety training on the
hazards involved. Keep safety as well as performance in mind when selecting your installation site,
especially where there are electric power and phone lines.
Please note the following things as well:
Do not use a metal ladder;
Do not work on a wet or windy day;
Wear shoes with rubber soles and heels, rubber gloves, long sleeved shirt or jacket.
⚫If you are installing the equipment in the indoor office or factory, be aware of the power source
and grounding must be well installed. The professional Wireless IT Engineer can provide
service for CLIENT location, channel and field plan to get better performance and coverage.
⚫Connect the equipment which meets the IP degree of protection requirements for the
application case.
⚫Read the Radio output power, receiver sensitivity, antenna gain specification before installing.
The shipped products and antenna comforts to the CE/RED and allowed to be used in all
European countries. You can read the related technical specification from the product
datasheet or user manual.
⚫When installing external antennas, the Radio Output power and antenna gain value must be
allowed according to the regulations of the country.
⚫When the system is operational with high gain antenna, avoid standing directly in front of it.
Strong RF fields are present when the transmitter is on.
⚫When the system is operational with high gain antenna in short distance, adjust the radio output
lower. Strong output power plus high gain antenna is not good installation for short distance
transmission.
⚫You are responsible for undertaking suitable lightning protection.
⚫Install over voltage protector devices on every outdoor Ethernet cable.
⚫Protect each antenna installed outside with lightening protection devices, ex: lightening
arrester.
Note that Field EMD (Lightning) DAMAGE IS NOT COVERED UNDER WARRANTY.

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Content
Chapter 1 Introduction....................................................................................................................... 10
1.1.1 Introduction ........................................................................................................................ 10
1.1.2 JetWave 2424 Appearance .................................................................................................11
1.1.3 JetWave 2424 Major Features ............................................................................................11
1.1.4 Product Package.................................................................................................................11
Chapter 2 Hardware Installation ....................................................................................................... 13
2.1 Professional Installation Required ......................................................................................... 13
2.1.1 Safety Precautions ......................................................................................................... 13
2.2 Power Installation .................................................................................................................. 15
2.2.1 DC Input ......................................................................................................................... 15
2.2.2 Connect both DC input ................................................................................................... 15
2.3 I/O Configuration.................................................................................................................... 16
2.3.1 Wiring your Ethernet Port ............................................................................................... 16
2.3.2 Ground............................................................................................................................ 17
2.4 WIFI Antenna ......................................................................................................................... 18
2.4.1 Antenna Socket .............................................................................................................. 18
2.4.2 Default External WIFI Antenna Specification: ................................................................ 19
2.5 Mounting ................................................................................................................................ 20
2.5.1 Din-Rail Mounting Installation......................................................................................... 20
2.5.2 Mounting the SMA external antenna: ............................................................................. 21
2.6 Using the External Antenna ................................................................................................... 21
Chapter 3 Prepare for Management ................................................................................................. 23
3.1 Basic Factory Default Settings .............................................................................................. 23
3.2 System Requirements ........................................................................................................... 25
3.3 How to Login the Web-based Interface ................................................................................. 25
3.4 Fail to login the Web GUI....................................................................................................... 26
3.5 Discovery Utility – Korenix View Utility .................................................................................. 27
Chapter 4 Web GUI Configuration .................................................................................................... 29
4.1 Quick Setup ........................................................................................................................... 29

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4.2 Status..................................................................................................................................... 31
4.2.1 Information...................................................................................................................... 31
4.2.2 Network Flow.................................................................................................................. 32
4.2.3 Bridge Table.................................................................................................................... 33
4.2.4 ARP Table....................................................................................................................... 33
4.2.5 DHCP Client List............................................................................................................. 34
4.2.6 Association List............................................................................................................... 34
4.3 System................................................................................................................................... 36
4.3.1 Basic Settings................................................................................................................. 36
4.3.2 IP Settings ...................................................................................................................... 37
4.3.3 DHCP Server.................................................................................................................. 38
4.4 Wireless ................................................................................................................................. 48
4.4.1 Basic Settings................................................................................................................. 48
4.4.2 Security Settings............................................................................................................. 52
4.4.3 Advanced Settings ......................................................................................................... 54
4.4.4 Access Control ............................................................................................................... 56
4.4.5 Captive Portal Setting..................................................................................................... 57
4.4.6 RADIUS Setting &Certificate file .................................................................................... 58
4.5 Cellular................................................................................................................................... 59
4.5.1 Cellular Basic Settings ................................................................................................... 59
4.5.2 SIM Security Settings ..................................................................................................... 61
4.5.3 Message Settings ........................................................................................................... 62
4.5.4 SMS Events.................................................................................................................... 63
4.5.5 Mobile Manager Settings................................................................................................ 64
4.5.6 Failover Settings............................................................................................................. 65
4.5.7 GPS Basic Settings ........................................................................................................ 65
4.6 VPN........................................................................................................................................ 66
4.6.1 VPN Status ..................................................................................................................... 66
4.6.2 OpenVPN Client Settings ............................................................................................... 68
4.6.3 VPN Port Forwarding ..................................................................................................... 70
4.6.4 VPN Certificate Management......................................................................................... 71
4.6.5 IPsec Settings................................................................................................................. 72

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4.6.6 PPTP Client Settings ...................................................................................................... 74
4.7 Management.......................................................................................................................... 74
4.7.1 Remote Setting............................................................................................................... 74
4.7.2 SMTP Settings................................................................................................................ 76
4.7.3 Login Settings................................................................................................................. 77
4.7.4 Firmware Upgrade.......................................................................................................... 77
4.7.5 Configuration File ........................................................................................................... 78
4.7.6 Remote IP Scan ............................................................................................................. 80
4.8 MQTT settings ....................................................................................................................... 81
4.9 Tools ...................................................................................................................................... 81
4.9.1 System log...................................................................................................................... 81
4.9.2 Site survey...................................................................................................................... 83
4.9.3 Ping Watchdog ............................................................................................................... 83
Click the Apply button to apply the configuration changes. .......................................................... 84
4.9.4 Ping ................................................................................................................................ 84
4.10 Save ................................................................................................................................... 84
4.11 Logout ................................................................................................................................ 85
4.12 Reboot................................................................................................................................ 85
Chapter 5 Configuration – SNMP, CLI, View Utility......................................................................... 88
5.1 SNMP ......................................................................................................................................... 88
5.1.1 What is SNMP? .............................................................................................................. 88
5.1.2 Management Information Base (MIB): ........................................................................... 89
5.1.3 MIB Tree in NMS ............................................................................................................ 90
5.2 Command Line Interface (CLI) .............................................................................................. 93
5.2.1 SHOW Command Set: ................................................................................................... 94
5.2.2 Set Command Set: ......................................................................................................... 94
5.2.3 List Command Set: ......................................................................................................... 95
5.2.4 Delete Command Set: .................................................................................................... 96
5.3 Korenix View Utility ................................................................................................................ 97
5.3.1 Device Discovery:........................................................................................................... 97
5.3.2 Basic Tools Shortcut: ...................................................................................................... 98
5.3.3 Wireless Panel................................................................................................................ 99

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Chapter 6 Troubleshooting ............................................................................................................. 102
6.1 General Question................................................................................................................. 102
6.1.1 How to know the MAC address of the CLIENT? .......................................................... 102
6.1.2 What if I would like to reset the unit to default settings? .............................................. 102
6.1.3 Why can not access the Web-based management interface?..................................... 102
6.2 Wireless ............................................................................................................................... 103
6.2.1 What if the wireless connection is not stable after associating with an CLIENT under
wireless client mode?.................................................................................................................. 103
6.2.2 What if the wireless connection performance is not good, how to improve it? ............ 103
6.3 Appendix.............................................................................................................................. 104
6.3.1 ASCII ............................................................................................................................ 104
Revision History............................................................................................................................... 105

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Chapter 1
Introduction