BeiJer korenix JetWave 2424 User manual

JetWave 2424
Industrial Cellular Router/Gateway
2T2R MIMO
User Manual
V1.1 Sep, 2022

Page 1
Copyright
Copyright © 2016 all rights reserved. No part of this publication may be reproduced, adapted, stored in
a retrieval system, translated into any language, or transmitted in any form or by any means without
the written permission of the supplier.
About This Manual
This user manual provides the following notes:
1. The Declaration of Conformity policy and manufacturer information.
2. The Safety Precaution and important notification.
3. The technical specification of the product.
4. The instruction on how to install and configure your product.
Please read this document carefully and only trained and qualified personnel should be allowed to
install, replace, or service this equipment.
Conventions
For your attention on important parts, special characters and patterns are used in this manual:
This indicates an important note that you must pay attention to.
The Blue Wording is important note that you must pay attention to.
The Blue Wording with Big Case is very important note you must pay more attention to.
This indicates a warning or caution that you have to abide.
The Red wording is very important you must avoid.
Bold: Indicates the function, important words, and so on.
Korenix Technology Co., Ltd.
14F., No.213, Beixin Rd., Xindian Dist., New Taipei City 23143, Taiwan (R.O.C.)
TEL: [phone]
Note:
Warning:

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Safety Precautions –JetWave Wireless Product
General Notification
⚫Only operate the device according to the technical specification. You can find the information
from the product datasheet, user manual…etc.
⚫Read the installation instructions before connecting the system to the power source.
⚫If you don’t get the exact info you need, you can contact Korenix technical people,
[email protected]om. Only trained and qualified personnel should be allowed to install,
replace, or service this equipment.
⚫The devices are designed for operation with extra-low voltage (SELV). Connect the unit only to
DC power source that complies with the safety extra-low voltage (SELV) requirements in
IEC/EN 60950 based safety standards.
(Not included 110V input model)
Solely connect the power supply that corresponds to the type of your device. For power connection,
make sure the following requirement are met:
⚫The DC power circuit of the product is isolated design circuit. In practical, it is suggested to use
isolated DC power design PSU for field installation. Besides the PSU selection, well digital/earth
grounding is also important before power on the system.
⚫The Power Supply conforms to the overvoltage category I or II.
⚫The output voltage of the AC/DC to DC Power Supply conforms to the range of the input voltage
of the equipment.
⚫The connection cables used are permitted for the specified electronic voltage, current, wire
diameter and temperature range. (Wire Diameter of AC voltage is at least 0.75mm, AWG18.
For DC voltage, it is at least 1.0mm, AWG16.)
⚫Follow the power installing instruction of the user manual, it indicates the input voltage, pin
assignment, connection circuit and notice.
⚫The Power Supply must be well installed, includes grounded and other notices which are
defined in its instruction guide.
⚫Only device on the supply voltage to the device if the housing is closed, the terminal blocks are
wired up correctly and the terminal blocks are connected.

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⚫The equipment must be grounded. Ground the device before connecting the cables, antennas
and power supply. The grounding of the equipment and DC Power Supply may be different in
some applications, then, you must ground them separately.
⚫Contact the appropriate electrical inspection authority or an electrician if you are uncertain that
suitable grounding is available.
Environment & Housing
⚫Hot surface. Avoid touching the device while it is operating.
⚫Only operate the device at the specified ambient temperature and humidity. The temperature
of the surrounding air means a distance of up to 5cm from the device. While installing multiple
devices within the cabinet, remains suitable width between the devices is MUST for better heat
dispersing.
⚫Better install the device in the vertical position, with the upper antenna connections pointing
upward, lower antenna pointing downward.
⚫Install the device in a cabinet or in an operating site with limited access, the metal cabinet will
filter the radio signals, use the extended antenna cable and install the external antenna in free
space helps to get better Radio signal.
⚫Only technicians authorized by the manufacturer are permitted to open the housing. Without
the manufacturer permitted, open the housing means the product is not warrantied and no
responsible for any unexpected risk.

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Installation
If you are installing the wireless equipment in the field box or outdoor area, for your safety as well as
others, please seek assistance from a professional installer who has received safety training on the
hazards involved. Keep safety as well as performance in mind when selecting your installation site,
especially where there are electric power and phone lines.
Please note the following things as well:
Do not use a metal ladder;
Do not work on a wet or windy day;
Wear shoes with rubber soles and heels, rubber gloves, long sleeved shirt or jacket.
⚫If you are installing the equipment in the indoor office or factory, be aware of the power source
and grounding must be well installed. The professional Wireless IT Engineer can provide
service for CLIENT location, channel and field plan to get better performance and coverage.
⚫Connect the equipment which meets the IP degree of protection requirements for the
application case.
⚫Read the Radio output power, receiver sensitivity, antenna gain specification before installing.
The shipped products and antenna comforts to the CE/RED and allowed to be used in all
European countries. You can read the related technical specification from the product
datasheet or user manual.
⚫When installing external antennas, the Radio Output power and antenna gain value must be
allowed according to the regulations of the country.
⚫When the system is operational with high gain antenna, avoid standing directly in front of it.
Strong RF fields are present when the transmitter is on.
⚫When the system is operational with high gain antenna in short distance, adjust the radio output
lower. Strong output power plus high gain antenna is not good installation for short distance
transmission.
⚫You are responsible for undertaking suitable lightning protection.
⚫Install over voltage protector devices on every outdoor Ethernet cable.
⚫Protect each antenna installed outside with lightening protection devices, ex: lightening
arrester.
Note that Field EMD (Lightning) DAMAGE IS NOT COVERED UNDER WARRANTY.

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Content
Chapter 1 Introduction....................................................................................................................... 10
1.1.1 Introduction ........................................................................................................................ 10
1.1.2 JetWave 2424 Appearance .................................................................................................11
1.1.3 JetWave 2424 Major Features ............................................................................................11
1.1.4 Product Package.................................................................................................................11
Chapter 2 Hardware Installation ....................................................................................................... 13
2.1 Professional Installation Required ......................................................................................... 13
2.1.1 Safety Precautions ......................................................................................................... 13
2.2 Power Installation .................................................................................................................. 15
2.2.1 DC Input ......................................................................................................................... 15
2.2.2 Connect both DC input ................................................................................................... 15
2.3 I/O Configuration.................................................................................................................... 16
2.3.1 Wiring your Ethernet Port ............................................................................................... 16
2.3.2 Ground............................................................................................................................ 17
2.4 WIFI Antenna ......................................................................................................................... 18
2.4.1 Antenna Socket .............................................................................................................. 18
2.4.2 Default External WIFI Antenna Specification: ................................................................ 19
2.5 Mounting ................................................................................................................................ 20
2.5.1 Din-Rail Mounting Installation......................................................................................... 20
2.5.2 Mounting the SMA external antenna: ............................................................................. 21
2.6 Using the External Antenna ................................................................................................... 21
Chapter 3 Prepare for Management ................................................................................................. 23
3.1 Basic Factory Default Settings .............................................................................................. 23
3.2 System Requirements ........................................................................................................... 25
3.3 How to Login the Web-based Interface ................................................................................. 25
3.4 Fail to login the Web GUI....................................................................................................... 26
3.5 Discovery Utility – Korenix View Utility .................................................................................. 27
Chapter 4 Web GUI Configuration .................................................................................................... 29
4.1 Quick Setup ........................................................................................................................... 29

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4.2 Status..................................................................................................................................... 31
4.2.1 Information...................................................................................................................... 31
4.2.2 Network Flow.................................................................................................................. 32
4.2.3 Bridge Table.................................................................................................................... 33
4.2.4 ARP Table....................................................................................................................... 33
4.2.5 DHCP Client List............................................................................................................. 34
4.2.6 Association List............................................................................................................... 34
4.3 System................................................................................................................................... 36
4.3.1 Basic Settings................................................................................................................. 36
4.3.2 IP Settings ...................................................................................................................... 37
4.3.3 DHCP Server.................................................................................................................. 38
4.4 Wireless ................................................................................................................................. 48
4.4.1 Basic Settings................................................................................................................. 48
4.4.2 Security Settings............................................................................................................. 52
4.4.3 Advanced Settings ......................................................................................................... 54
4.4.4 Access Control ............................................................................................................... 56
4.4.5 Captive Portal Setting..................................................................................................... 57
4.4.6 RADIUS Setting &Certificate file .................................................................................... 58
4.5 Cellular................................................................................................................................... 59
4.5.1 Cellular Basic Settings ................................................................................................... 59
4.5.2 SIM Security Settings ..................................................................................................... 61
4.5.3 Message Settings ........................................................................................................... 62
4.5.4 SMS Events.................................................................................................................... 63
4.5.5 Mobile Manager Settings................................................................................................ 64
4.5.6 Failover Settings............................................................................................................. 65
4.5.7 GPS Basic Settings ........................................................................................................ 65
4.6 VPN........................................................................................................................................ 66
4.6.1 VPN Status ..................................................................................................................... 66
4.6.2 OpenVPN Client Settings ............................................................................................... 68
4.6.3 VPN Port Forwarding ..................................................................................................... 70
4.6.4 VPN Certificate Management......................................................................................... 71
4.6.5 IPsec Settings................................................................................................................. 72

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4.6.6 PPTP Client Settings ...................................................................................................... 74
4.7 Management.......................................................................................................................... 74
4.7.1 Remote Setting............................................................................................................... 74
4.7.2 SMTP Settings................................................................................................................ 76
4.7.3 Login Settings................................................................................................................. 77
4.7.4 Firmware Upgrade.......................................................................................................... 77
4.7.5 Configuration File ........................................................................................................... 78
4.7.6 Remote IP Scan ............................................................................................................. 80
4.8 MQTT settings ....................................................................................................................... 81
4.9 Tools ...................................................................................................................................... 81
4.9.1 System log...................................................................................................................... 81
4.9.2 Site survey...................................................................................................................... 83
4.9.3 Ping Watchdog ............................................................................................................... 83
Click the Apply button to apply the configuration changes. .......................................................... 84
4.9.4 Ping ................................................................................................................................ 84
4.10 Save ................................................................................................................................... 84
4.11 Logout ................................................................................................................................ 85
4.12 Reboot................................................................................................................................ 85
Chapter 5 Configuration – SNMP, CLI, View Utility......................................................................... 88
5.1 SNMP ......................................................................................................................................... 88
5.1.1 What is SNMP? .............................................................................................................. 88
5.1.2 Management Information Base (MIB): ........................................................................... 89
5.1.3 MIB Tree in NMS ............................................................................................................ 90
5.2 Command Line Interface (CLI) .............................................................................................. 93
5.2.1 SHOW Command Set: ................................................................................................... 94
5.2.2 Set Command Set: ......................................................................................................... 94
5.2.3 List Command Set: ......................................................................................................... 95
5.2.4 Delete Command Set: .................................................................................................... 96
5.3 Korenix View Utility ................................................................................................................ 97
5.3.1 Device Discovery:........................................................................................................... 97
5.3.2 Basic Tools Shortcut: ...................................................................................................... 98
5.3.3 Wireless Panel................................................................................................................ 99

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Chapter 6 Troubleshooting ............................................................................................................. 102
6.1 General Question................................................................................................................. 102
6.1.1 How to know the MAC address of the CLIENT? .......................................................... 102
6.1.2 What if I would like to reset the unit to default settings? .............................................. 102
6.1.3 Why can not access the Web-based management interface?..................................... 102
6.2 Wireless ............................................................................................................................... 103
6.2.1 What if the wireless connection is not stable after associating with an CLIENT under
wireless client mode?.................................................................................................................. 103
6.2.2 What if the wireless connection performance is not good, how to improve it? ............ 103
6.3 Appendix.............................................................................................................................. 104
6.3.1 ASCII ............................................................................................................................ 104
Revision History............................................................................................................................... 105

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Chapter 1
Introduction

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Chapter 1 Introduction
1.1.1 Introduction
The JetWave 2424 series is a slim size industrial grade secure Cellular Router/IP Gateway for the
Ethernet to cellular machine-to-machine (M2M) communication market. The JetWave 2424 Series
equips with one embedded 4G LTE module, dual SIM standby for carrier provider redundant, 4 Fast
Ethernet ports for routing or deviceing. With the next generation Long Term Evolution (LTE) technology,
it supports up to 150Mbps DL and 50Mbps UL high speed bandwidth for cellular communication.
JetWave 2424 series equips with one additional 802.11n 2.4G WIFI as cellular traffic offload and local
access solution, it reduces a lot of connecting cost. The cellular router/gateway also supports remote
management, secure connectivity, firewall/NAT features. The industrial grade design supports 24V(12-
48V)DC and wide operating temperature and heavy industrial grade environment protection.

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1.1.2 JetWave 2424 Appearance
1.1.3 JetWave 2424 Major Features
Features:
➢Industrial Slim Size Design
➢IEEE 802.11 /g/n 2.4GHz Wi-Fi, up to 2T2R MIMO, 300Mbps
➢ 4-port Fast Ethernet Port (1WAN, 3LAN)
➢ Management by Web GUI and Korenix View Commander
➢ Event Warning by Syslog, Email and SNMP trap
➢ Heavy Industrial Grade design
➢ Operating Temperature: -40~70°C
➢ Power Inputs : 12~48VDC (Terminal Block)
1.1.4 Product Package
The product package you have received should contain the following items.
Package
JetWave 2424 unit
2 x Wi-Fi 2.4GHz Antenna
2 x LTE Antenna
Din-Rail Mounting Kit
2-pin terminal connector
Quick Installation Guide
Note: Please download the utility and user manual from Korenix Web site.

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Chapter 2
Hardware Installation

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Chapter 2 Hardware Installation
This Chapter describes safety precautions and product information before installing JetWave 2424.
2.1 Professional Installation Required
•Please seek assistance from a professional installer for field installation or professional IT
Engineer for indoor installation. These engineers must be well trained in the RF installation and
knowledgeable for the Wireless CLIENT setup and field plan.
•The JetWave 2424 series is distributed through distributors and system installers with professional
technicians and will not be sold directly through retail stores.
2.1.1 Safety Precautions
To keep you safe and install the hardware properly, please refer to the safety precautions in the
front pages of this manual. The Safety Precautions described in the front pages include General
Notification, Power Source & Grounding Notification, Environment & Housing Notification and
Installation Notification.
Additional Notification for the product:
1. The DC power circuit of the product is isolated design circuit. In practical, it is suggested to use
isolated DC power design PSU for field installation. Besides the PSU selection, well digital/earth
grounding is also important before power on the system. Connect the Ethernet Cables, Antennas or
Antenna RF Cables, Ground and Power Terminal Block well before powering on.
2. If you are installing the product in the field box, for your safety as well as others’, please seek
assistance from a professional installer who has received safety training on the hazards involved. Keep
safety as well as performance in mind when selecting your installation site, especially where there are
electric power and phone lines. Please note the following things as well:
•Do not use a metal ladder
•Do not work on a wet or windy day
•Wear shoes with rubber soles and heels, rubber gloves, long sleeved shirt or jacket.
3. If you are installing the product in the indoor office or factory, be aware of the power source and

Page 14
grounding must be well installed. The professional Wireless IT Engineer can provide service for location,
antenna and field plan to get better performance and coverage.
4. When you exchange to high gain antenna on JetWave 2424, please notice that the Radio Output
power and antenna gain value must be allowed according to the regulations of the country. And avoid
standing directly in front of high gain antenna. Strong RF fields are present when the transmitter is on.
5. You are responsible for undertaking suitable lightning protection. Install over voltage protector
devices on every outdoor Ethernet cable. Protect antennas installed outside with lightening protection
devices, ex: lightening arrester.
Note that Field EMD (Lightning) DAMAGE IS NOT COVERED UNDER WARRANTY.
6. The operating temperature of JetWave 2424 series is from -40 to 70℃, please MUST installed the
device in a restricted access location to avoid the hot surface of housing, and make more aware of
potential hazards and reduce the risk.

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2.2 Power Installation
The system provides dual DC power input.
2.2.1 DC Input
1. There is one 6-pin terminal block within the package, which is applied for screwing the DC wires. It
is a good practice to turn off the system power, and to unplug power terminal block before making
wire connections
2. Insert the positive and negative wires into the V+ and V- contact on the terminal block connector.
Tighten the wire-clamp screws to prevent DC wires from being loosened. The range of the suitable
electric wire is from 12 to 24 AWG.
3. The typical and suggest power source is DC 24V, the acceptable range is range from 12~48V. The
dual DC power can be redundant. You can connect one power to typical power source and the other
to battery/UPS as backup.
4. If you connect the wrong positive/negative wires, the system would not be power on or cause
unexpected error. Please avoid this in field installation.
2.2.2 Connect both DC input
The 2 power sources DC input are redundant power design. When you connect 2 power sources, for
example you connect the DC Power 1. While you power on the DC power 1 as the 1st power source,
the DC power 2 port will not power from DC power 2. In this condition, while the DC power source
failure, the other power source can seamlessly redundant.

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2.3 I/O Configuration
2.3.1 Wiring your Ethernet Port
There are one Fast Ethernet ports. The 1 port is standard RJ-45 form factor. It can support 10Base-TX
and 100Base-TX. All the Ethernet ports will auto-detect the signal from connected devices to negotiate
the link speed and duplex mode. Auto MDI/MDIX allows users to connect another device, hub or
workstation without changing straight through or crossover cables. In some cases, the MDI/MDI-X may
requests the connected device support auto-negotiation.
Available Cable Type:
10Base‐T: 2‐pair UTP/STP Cat. 3, 4, 5cable (100m)
100 Base‐TX: 2/4‐pair UTP/STP Cat. 5cable (100m)
Cable Request in Harsh environment: CAT 5E/CAT 6 is preferred for Data transmission.
Wiring STP Cable: STP (Shielded Twisted Pair) cable is preferred. The device is a heavy Industrial
EMC certificated product and usually install in harsh environment, part of the EMS protection are based
on STP cable, for example the surge protection of front Ethernet ports. STP cable can provide better
field protection. It is MUST for the device installation in harsh environment.
Reset
There is one reset button located on the top of the device. The reset button provides users with
a quick and easy way to restore the default settings of JetWave 2424. Press reset button for 7 seconds.
JetWave 2424 unit will restore to default value including default IP address (192.168.10.1), and no
password. When the Power LED turns green, the device is ready to function.

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2.3.2 Ground
To ensure the system will not be damaged by noise or any electrical shock, we suggest you
to make exact connection with the Earth Ground. There is one Earth Ground screw on the bottom
side of the device. Loosen the earth ground screw then tighten the screw after earth ground wire
is connected.

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2.4 WIFI Antenna
The JetWave 2424 equips 4 antenna sockets for Wireless 2T2R MIMO. The product
attaches the Wi-Fi/LTE antennas inside the package.
Type
Description
WIFI Antenna
(Wifi Dual Band)
2 x 2dBi for 2.4G
LTE Antenna
2 x 3dBi for Cellular
➢What is Polarization:
Polarization is a property of wireless antenna, the polarization determines the antennas that
can pick up the signal, for example you can set up two antennas in close and pointing to the
same direction, but with different polarization. The result is only antennas with the same
polarization will be able to communicate with each other, this is important especially in point-to-
pint wireless communication.
There are two major polarizations, Vertical and Horizontal. The antenna may support either
one, you can choose Vertical or Horizontal polarization for the antenna installation. The result
would be that antenna which is vertically polarized would only receive the signal from the
vertically transmitting antenna, horizontally polarized antenna would only receive horizontally
transmitting antenna.
The below figures show the typical Horizontal / Vertical polarization:
Horizontal Polarization
Vertical Polarization
2.4.1 Antenna Socket
The JetWave 2424 supports IEEE 802.11n and 802.11ac 2T2R MIMO technology. JetWave
2424 is external antenna model, it equips SMA Type antenna sockets for two WiFi and two LTE
radio (2x sockets by option), you can connect 2 WIFI antennas based on your need.

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Antenna termial side JetWave 2424 Antenna terminal side
2.4.2 Default External WIFI Antenna Specification:
The following information applied to the default WIFI antenna.
Reference Distance: The suggested distance of the default WIFI antenna is from 150 to 300
meters wide in public space. (However, the free space lost may affect the transmitting distance, so
that the device may have different performance in different environment.)
External SMA type 2.4G/5G 2T2R Antenna
Frequency
(MHz)
2400-2500
5150-5850
Peak gain(dBi)
2.59
3.65
VSWR
1.5：1 Max.
Polarization
Linear, vertical
Impedance
50 Ω