Belkin F1DN001R User manual

Belkin® Secure Desktop Controller Unit (DCU) User Manual - 8820-00778 Rev. A00
User Manual
Models:
F1DN001R –4 Buttons DCU for 2-4 ports
F1DN002R –4 Buttons DCU for 2-4 ports with LCD
F1DN003R –3 Buttons DCU for 2-16 ports with LCD
8820-00778 Rev. A00
Belkin® Secure Desktop Controller Unit (DCU) User Manual

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Belkin® Secure Desktop Controller Unit (DCU) User Manual - 8820-00778 Rev. A00
Contents
Section 1 - Introduction ..................................................................... 2
Package Contents .......................................................................... 2
Section 2 - Overview .......................................................................... 3
Security Features ........................................................................... 3
Operational Features..................................................................... 4
Equipment Requirements.............................................................. 5
Safety Precautions......................................................................... 6
Front Panel Features –F1DN001R................................................. 7
Front Panel Features –F1DN002R................................................. 8
Front Panel Features –F1DN003R................................................. 9
Rear Panel Features - F1DN001R................................................. 10
Rear Panel Features –F1DN002/3R ............................................ 11
Tamper Evident Label .................................................................. 12
Active Anti-Tampering System .................................................... 12
Product Specifications ................................................................. 13
Section 3 - Installation ................................................................. 14
Before Installation ....................................................................... 14
Installation ....................................................................................... 15
Typical system installation diagram with the Belkin Secure DCU 16
Step 3 –Administrator Configuration (F1DN002/3R Only) ......... 17
Option 1 - System Information.................................................... 18
Option 2 –Customize Channels................................................... 18
Option 3 –Channels Visibility...................................................... 21
Option 4 –Display backlight........................................................ 22
Option 5 –Load Configuration .................................................... 23
Option 6 –Save Configuration..................................................... 24
Option 7 –Language.................................................................... 25
Option 8 –Reset to Factory Defaults........................................... 27
Section 4 - Operation ....................................................................... 28
Section 5 - Troubleshooting Guide................................................... 35
Section 6 - Information .................................................................... 38
Section 7 - Warranty ........................................................................ 39

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Belkin® Secure Desktop Controller Unit (DCU) User Manual - 8820-00778 Rev. A00
Section 1 - Introduction
Thank you for purchasing this Belkin Secure Desktop Controller Unit product
(DCU). The Belkin Secure DCU is a major enhancement to Belkin’s Secure
KVM products. This product provides an easy and intuitive user interface to
control complex Secure KVM systems. This product enables textual
browsing of the available networks / resources through a color display. This
product significantly improves user’s situational awareness and therefore
enhances security and productivity for users that operate continuously in
multiple domain, secure environments.
This User Manual provides all the details you’ll need to install and operate
your new DCU, in addition to troubleshooting guidance—in the unlikely
event of a problem.
Package Contents
Belkin Secure DCU
RJ14, 6 ft, DCU Cable
USB programming cable (F1DN002R and F1DN003R only)
This User Manual
Important: This Switch is equipped with always-on active anti-tamper system. Any attempt to open the
enclosure may activate the anti-tamper system and render the unit permanently inoperable. If the unit’s
enclosure appears disrupted or if all the port LEDs flash continuously, please call Belkin Technical Support at
[phone].
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Introduction
Reporting Belkin Product Security Vulnerability
If you are aware of potential security vulnerability with any Belkin Government product, we encourage you to
contact us immediately at the following email address: [email protected] or our technical support line at:
1-800-419-5546
After your communication is received, Belkin Government personnel will contact you to follow up. To ensure
confidentiality, Belkin encourages you to use our PGP encryption key.
The [email protected]m email address is not intended to reach technical support on Belkin Government
products or services. Any support inquiries should be directed to [email protected].

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Belkin® Secure Desktop Controller Unit (DCU) User Manual - 8820-00778 Rev. A00
Section 2 - Overview
Security Features
Belkin’s Secure KVM Switch is the most advanced and secure commercially
available KVM Switch available today. The Belkin Secure DCU is an accessory
which is designed to improve the usability of Belkin’s Secure KVMs and
therefore must provide a similar set of advanced security features.
Below is a summary of some of the key security features incorporated into
the Belkin Secure DCU.
Improved User Situational Awareness
The Belkin Secure DCU provides clear indications of selected channel
through number as well as programmable text and color (for F1DN002R and
F1DN003R models only).
Non-Reprogrammable Firmware
The Belkin Secure DCU features custom firmware that is not
reprogrammable, preventing the ability to remotely attack the DCU control
logic.
Active Always-On Anti-Tamper
The Belkin Secure DCUactive enclosure anti-tamper system prevents the
DCU electronic circuitry from being accessed and tampered with by
permanently disabling the product once tampering is detected.
Holographic Tamper-Evident Label
A serially numbered holographic security tamper-evident label is placed on
the Belkin Secure DCUenclosure surface to provide a visual indication if the
product enclosure has been opened or compromised.
Secure Packaging
“Tear away” packaging ensures secure delivery of the product as it is routed
to the end user.
Common Criteria EAL-4 Listing
The Belkin Secure KVM Switch and the Belkin Secure DCUare listed by the
Common Criteria organization. Belkin’s DCU is Common Criteria validated to
EAL 4+ (Evaluation Assurance Level 4) to assure the highest level of
protection.
Overview
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Belkin® Secure Desktop Controller Unit (DCU) User Manual - 8820-00778 Rev. A00
Operational Features
The Belkin Secure DCU was designed to enhance the usability and ease of
use of the Belkin secure KVM systems. Below is a summary of some key
operational features incorporated into the Product.
Textual Display of network / resource name
The F1DN002/3R color LCD presents available network numbers along with
administrator programmable network / resource name in clear text. Up to
16 channels may be displayed and controlled through the F1DN003R.
Custom network / resource color
The F1DN002/3R LCD enables network / resource name coloring
customization by the system administrator to enable easy user recognition.
Clear textual DCU and KVM error messages
The F1DN002/3R is designed to provide clear error messages resulted from
abnormal KVM or the DCU operation.
Easy configuration using microSD card
F1DN002/3R enables easy deployment of multiple systems using Save and
Load functions and microSD storage card.
Clear indication of CAC status
The Belkin Secure DCU color LCD provides clear and intuitive indications of
the CAC status.
Manual and automatic display backlight adjustment
The Belkin Secure DCU color LCD designed to operate in wide range of
lighting conditions. High dimming ratio is available through manual
brightness control or through ambient light sensor automatic control.
Multilanguage support
The F1DN002/3R models support network/resource name customization in
English, German, French, Spanish, and Russian.
Administrator Lock / Unlock
Advanced DCU settings are locked to prevent access by unauthorized users.
Administrator may access these settings through the use of special unlock
microSD card.
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Overview

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Belkin® Secure Desktop Controller Unit (DCU) User Manual - 8820-00778 Rev. A00
Equipment Requirements
Cables
Belkin Secure DCU requires one RJ14 custom cable available from Belkin.
Cable supplied with the unit is 6ft long. You can use other cables with a
maximum length of approximately 50ft.
DCU Cables:
F1D9026-06 (CABLE, RJ14, 6P6C, 26AWG,UNSHIELDED, DCU
CABLE,6')
F1D9026-50 (CABLE, RJ14, 6P6C, 26AWG, UNSHIELDED, DCU
CABLE, 50')
Secure KVM
You can connect the DCU only to Belkin’s Secure KVM units that support
DCU. For the latest information on product support see the Belkin website
http://belkinbusiness.com/
Note that F1DN0001R model is only intended for use with Belkin 2 or 4-port
KM/KVM/Windowing KVM.
Administrator Setup Equipment
The F1DN0002/3R enables administrators to interface other standard
equipment to support an easy setup of one or multiple systems. The
following parts are included in Belkin’s DCU Programming Kit that may be
ordered from Belkin:
Mini-USB plug to USB Type-A receptacle adapter cable
microSD card with custom file format, sample configurations and
DCU setup unlock function.
In addition to the above kit, the administrator may need a standard USB
keyboard to enable manual text and color programming.
Important: Do not connect to PoE, LAN switches or LAN ports or you
may damage connected equipment or DCU.
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Overview

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Belkin® Secure Desktop Controller Unit (DCU) User Manual - 8820-00778 Rev. A00
Safety Precautions
Please read the following safety precautions carefully before using the
product:
Before cleaning, disconnect the product from the attached secure
KVM unit.
Be sure not to expose the product to excessive humidity.
Do not store or use for extensive period of time in extreme thermal
conditions - it may shorten product life time.
Be sure to install the product on a clean secure surface.
Do not place the DCU cable in a path of foot traffic.
If the product is not used for a long period of time, remove the
KVM’s wall-mount power supply from the mains jack.
If one of the following situations occurs, get the product checked
by a qualified service technician:
oLiquid penetrates the product’s case.
oThe product is exposed to excessive moisture or water.
oThe product is not working well even after carefully
following the instructions in this user’s manual.
oThe product has been dropped or is physically damaged.
oThe product has obvious signs of breakage or loose
internal parts.
oPower supply overheated, broken, damaged or has a
damaged cable.
The product should be stored and used only in temperature and
humidity controlled environments as defined in the product’s
environmental specifications.
Product contains internal battery. Battery is non-replaceable.
Never attempt to replace battery as any attempt to open product
enclosure would permanently damage the product.
Overview
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Belkin® Secure Desktop Controller Unit (DCU) User Manual - 8820-00778 Rev. A00
Front Panel Features –F1DN001R
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Overview

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Belkin® Secure Desktop Controller Unit (DCU) User Manual - 8820-00778 Rev. A00
Front Panel Features –F1DN002R
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Overview

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Belkin® Secure Desktop Controller Unit (DCU) User Manual - 8820-00778 Rev. A00
Front Panel Features –F1DN003R
1 –Graphic display
2 –Up illuminated push-button
3 –Select illuminated push-button
4 –Down illuminated push-button
Overview
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Belkin® Secure Desktop Controller Unit (DCU) User Manual - 8820-00778 Rev. A00
Rear Panel Features - F1DN001R
1 –Power LED (not assembled in 001R model)
2 - Mini-USB Programming Connector
3 –microSD card slot (not assembled in 001R model)
4 –DCU cable RJ-14 jack
5 –AUX port (not assembled in 001R model)
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Overview

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Belkin® Secure Desktop Controller Unit (DCU) User Manual - 8820-00778 Rev. A00
Rear Panel Features –F1DN002/3R
1 –Power LED (not assembled in 002R and 003R models)
2 - Mini-USB Programming Connector
3 –microSD card slot
4 –DCU cable RJ-14 jack
5 –AUX port
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Overview

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Belkin® Secure Desktop Controller Unit (DCU) User Manual - 8820-00778 Rev. A00
Tamper Evident Label
The Belkin Secure DCU uses a holographic tamper evident label to provide
visual indications in case of an enclosure intrusion attempt. This label
indicates white dots or the text “VOID” once removed. When opening
product packaging inspect the tamper evident label.
IMPORTANT NOTICE:
If for any reason the tamper-evident label is missing, appears disrupted,
or looks different than the example shown here, please call Belkin
Technical Support at [phone].
Belkin Holographic Tampering Evident Label
Active Anti-Tampering System
The Belkin Secure DCU is equipped with an always-on active anti-
tampering system. If mechanical intrusion is detected by this system, the
DCU will display a message stating the product that has been tampered
with.
If the product indicates a tampered state- please call Belkin Technical
Support and avoid using the product
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Overview

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Belkin® Secure Desktop Controller Unit (DCU) User Manual - 8820-00778 Rev. A00
Product Specifications
Part No. F1DN001R
F1DN002R
F1DN003R
Enclosure Impact Resistance ABS Plastic
Power Requirements 5V DC, 1A (maximum) from connected
Secure KVM unit
No. of Channels supported 16 maximum [4 maximum in
F1DN001/2R model]
No. of Users Supported 1
Displays Size 3.5 inch diagonal [F1DN002/3R]
Display Resolution 240 (RGB) x 400 [F1DN002/3R]
Display Color Depth 65K [F1DN002/3R]
Display Technology a-Si with white LEDs for backlight
KVM Interface RJ-14 jack for Belkin Secure DCU bus.
This interface uses special Belkin Secure
DCU cable supplied with the product.
Other Interfaces - Mini-USB Type A female connector for
administrator keyboard connection
(adapter cable must be ordered
separately).
-microSD card slot.
-AUX control and monitoring port
[available in F1DN002/3R only]
User interface -Four illuminated channel select
push-buttons [available in F1DN001/2R
only]
- One toggle switch with
up/down/select actions [F1DN003R
model]
Sensors Ambient light sensor
Languages Supported English, French, Spanish, German,
Russian
Operating Temp 32° to 104° F (0° to 40° C)
Storage Temp -4° to 140° F (-20° to 60° C)
Humidity 0-80% RH, non-condensing
Dimensions 140 (W) x 90 (D) x 110 (H) mm / 5.51 (W)
x 3.54 (D) x 4.34 (H) inches
Weight 0.25 Kg. (0.55 lbs.)
Security Accreditation Common Criteria EAL 4+
Made in U.S.A
Product design life-cycle 10 years per MIL-HDBK-217E
Overview
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Belkin® Secure Desktop Controller Unit (DCU) User Manual - 8820-00778 Rev. A00
Section 3 - Installation
Before Installation
Unpacking the Product
Before opening the product sealed packaging inspect the seal condition to
assure that product was not accessed or tampered during delivery. If
packaging seal looks suspicious contact Belkin support and do not use the
product.
After seal removal inspect packaging content to verify that required
components included. See packaging content list in page 2 above.
After the Belkin Secure DCU removed from its packaging materials inspect
the tampering-evident label to assure that product is properly sealed. If the
label is damaged or missing contact Belkin support and do not use that
product.
Where to locate the Belkin Secure DCU?
The Belkin Secure DCU is designed for desktop placement near the user’s
display. As access to the Secure KVM channel selection and continuous
status monitoring is required from security standpoint, the Belkin Secure
DCU must be located in the user’s primary field of view while working with
the display. Typical location is on the user’s at the lower right side of the
display (for right-handed users) or at the lower left (for left-handed users).
Product may be fixed to a rack or table using Velcro pads if necessary.
Avoid direct sunlight or strong light sources reflections on the Belkin Secure
DCU display to prevent user’s eyes fatigue.
Product must be located in a secure and well protected environment to
prevent potential attacker access.
Consider the following when deciding where to place the Belkin Secure DCU:
User access to the Belkin Secure DCU push-buttons is required.
DCU to KVM cables length. Cables typically may be extended to a
distance of 8 meters.
The Belkin Secure DCU must be in the user’s primary field of view.
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Installation

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Belkin® Secure Desktop Controller Unit (DCU) User Manual - 8820-00778 Rev. A00
Installation
Step 1 - Connecting the Belkin Secure DCU to the Belkin Secure KVM Switch
See figure in page 17 for typical system installation.
Complete all Secure KVM installation steps as defined in the applicable
product User Manual.
Verify that the Secure KVM device is unpowered.
Using supplied DCU cable DCU RJ-14 jack to the Secure KVM DCU jack.
Note: Connection must be direct –no switching or connections to other
devices allowed.
Step 2 - Power up
Power up user display.
Power up the Secure KVM.
Verify that KVM front panel LEDs indicating that channel #1 (default
channel) is selected.
Models F1DN002/3R Check that the Belkin Secure DCU display is
illuminated and check that it is indicating that channel #1 is selected
and no messages appeared.
If using F1DN001R Check that the Belkin Secure DCU push buttons are
illuminated and are indicating channel 1.
Note: Green LED at the back of the Belkin Secure DCU indicating that the
product is properly powered. If LED is not illuminated refer to Section 5
below for troubleshooting guidance.
Note: When Belkin Secure DCU is connected to a Secure KVM, the Secure
KVM front panel push-buttons become disabled.
Note: If using the F1DN001R the installation is now complete. You can skip
the rest of this section.
Note: If the Belkin Secure DCU is connected after Secure KVM power up or
if DCU was momentarily disconnected and reconnected, then the Belkin
Secure DCU will be inoperative (Secure KVM will continue to work without
and interaction with the connected Belkin Secure DCU). To use the Belkin
Secure DCU again, restart KVM when the product is connected.
First Power Up after Belkin Secure DCU changed from another system
(models F1DN002/3R)
If Belkin Secure DCU was moved from a system having different
configuration (for example different number of ports), the following
error message will appear at first power up:
Click on the Yes option to restore the Belkin Secure DCU to factory
defaults. The product will restart with proper system configuration. All
previous system settings will be deleted.
DCU configuration different from
KVM model
Reset DCU to factory defaults?
Yes
No
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Installation

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Belkin® Secure Desktop Controller Unit (DCU) User Manual - 8820-00778 Rev. A00
Typical system installation diagram with the Belkin Secure
DCU
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Installation

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Belkin® Secure Desktop Controller Unit (DCU) User Manual - 8820-00778 Rev. A00
Step 3 –Administrator Configuration
(F1DN002/3R Only)
How to enter setup mode:
F1DN002R:
Press both 2 and 3 push buttons at the same time
Use the 1 or 4 push buttons as up/down and select setup
Press 2 or 3 to select
F1DN003R:
Press double click central push button
Use the up/down push buttons and select setup
Press central push button to select
Note: During Setup menu access the Secure KVM functions are disabled (no
display, keyboard, mouse or audio output).
Note: When DCU is connected to a Secure KVM, the Secure KVM front panel
push-buttons become disabled.
Move the arrow to the Setup key using up/down buttons (for
F1DB003R).
Press center push buttons (F1DN003R) to enter the Belkin Secure DCU
Setup menu. In the Belkin Secure DCU Setup menu –move arrow with
the up\down arrow keys to the desired option and press the center key
to select. To exit move arrow to Exit key at the bottom and select.
Note: If the Belkin Secure DCU is connected after Secure KVM power up or
if the Belkin Secure DCU was momentarily disconnected and reconnected,
then product will be inoperative (Secure KVM will continue to work without
and interaction with the connected Belkin Secure DCU).
Notice: Users are not allowed to access the Setup menu and should
not modify device settings.
By default, only the following Setup options are accessible to the
user:
1. System Information
3. Channels visibility
4. Display backlight
Special microSD card with unlock function is needed to access all
DCU Setup options (should be ordered separately).
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Installation

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Belkin® Secure Desktop Controller Unit (DCU) User Manual - 8820-00778 Rev. A00
DCU Setup Lock / Unlock (F1DN002R/3R Only)
Note: if unlock microSD card is not inserted into the Belkin Secure DCU, only
3 Setup options are accessible. All other 5 options are grayed out and
inaccessible.
When the unlock microSD card is inserted into the microSD slot, the full
Belkin Secure DCU Setup menu becomes accessible (all 8 options are in
black color).
Note: Don’t forget to remove the unlock card from the Belkin Secure DCU
after setup is completed.
Option 1 - System Information
The System Information screen provides some basic information about the
Belkin Secure DCU and about the connected Secure KVM. This information
may be essential before contacting Belkin support.
Note: Some fields in the System information screen may be blank or zero if
function not supported by the current system setup.
Option 2 –Customize Channels
You can enter customized text and fonts color for each one of the channels
using Customize channel option (2). Note that text language may be
changed using option 7 in the Setup menu as will be shown below.
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Installation

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Belkin® Secure Desktop Controller Unit (DCU) User Manual - 8820-00778 Rev. A00
Important Note:
During channel customization or as long as the USB keyboard is connected
to the Belkin Secure DCU, communication with the KVM is disabled and KVM
will show similar behavior as a tampered product to prevent normal use.
After customization is completed –recycle the power to the system to
resume normal operation.
After selection of Customize channels –the following display is shown.
You can click on channel 1 to enter desired text or move the cursor to
any other channel as needed.
Text may be entered manually using a standard USB keyboard that is
connected to the Belkin Secure DCU Mini-USB Programming connector
(2 in the below diagram) located at the unit’s rear panel. Mini-USB to
USB Type-A jack adapter can be ordered separately.
Note: At any time that the USB keyboard is connected to the Belkin
Secure DCU, KVM may not be used and KVM behavior is similar to
tampered device. KVM Combiner will show fast automatic sequencing
of channels.
Selecting channel 1 will enable free text writing. Typing language
appears at the top of the screen (English in this example).
Installation
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