Bell and Howell 8000 User manual

Operator Manual
Böwe Bell + Howell
S005149 Rev C
June 2004
2004 Copyright Böwe Bell + Howell Scanners L.L.C. All rights reserved.

Copiscan 8000 Spectrum Operator Manual
Böwe Bell + Howell Contact Information
On the Web:
www.bbhscanners.com
In the US:
Böwe Bell + Howell Scanner Division
772 S. Wolf Rd.
Wheeling, IL 60090
Sales: 1-800-SCAN-494
Technical Support: 1-800-SCAN-495
Switchboard: 1-847-675-7600
Fax: [phone]
In Europe:
Centurion House, London Road
Staines
Middlesex TW18 4AX
United Kingdom
Phone: [phone]
Fax: [phone]
Tech Support: [phone]
In Asia:
1005 Level 10, Block B, Phileo Demansara 1
9 Jalan 16/11
Petaling Jaya 46350
Malaysia
Phone: [phone]
©2004 Böwe Bell + Howell Scanners L.L.C. All Rights Reserved. All material in this
publication is confidential and is to be used by and distributed to authorized personnel of
the purchaser only. All intellectual property rights remain the property of Böwe Bell +
Howell Scanners L.L.C. No part of this publication may be reproduced, distributed,
modified, displayed, transmitted, stored in a retrieval system, or translated into any
human or computer language, in any form or by any means, electronic, mechanical,
magnetic, optical, chemical, manual, or otherwise, without the prior written permission of
the copyright owner, Böwe Bell + Howell Scanners L.L.C., 772 S. Wolf Rd., Wheeling,
IL 60090.
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Copiscan 8000 Spectrum Operator Manual
Canadian Department of Communications Compliance Statement
This digital apparatus does not exceed the Class A limits for radio noise emissions from
digital apparatus set out in the radio interference regulations of the Canadian Department
of Communications.
Avis de conformité aux normes du ministère des Communications du Canada:
Le présent appareil numérique n’émet pas de bruits radioeléctriques dépassant les limites
applicables aux appareils numériques de la classe A prescrites dans le Réglement sur le
brouillage radioélectrique édicté par le ministère des Communications du Canada.
FCC Compliance
NOTE: This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
with radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
INFORMATION TO THE USER (Section 15.21)
The user is cautioned that any changes or modifications not expressly approved by the
party responsible for compliance could void the user’s authority to operate the
equipment.
SPECIAL ACCESSORIES (Section 15.27)
This product requires the use of shielded cables. All cables used in connecting
peripherals must be shielded and grounded. Operation with cables that are not shielded
may cause interference to radio and TV reception.
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Copiscan 8000 Spectrum Operator Manual
Table of Contents
BÖWE BELL + HOWELL CONTACT INFORMATION ......................................... I
1. INTRODUCTION....................................................................................................1
1.1 HOW THIS MANUAL IS ORGANIZED ....................................................................1
1.2 SYMBOLS YOU SHOULD KNOW...........................................................................3
1.3 SAFETY GUIDELINES...........................................................................................3
2. OPERATIONAL OVERVIEW ..............................................................................5
2.1 FRONT OF THE SCANNER.....................................................................................6
2.2 REAR OF SCANNER..............................................................................................8
3. SCANNER SPECIFICATIONS ...........................................................................10
3.1 RECOMMENDED SYSTEM CONFIGURATION GUIDELINES ...................................11
3.2 SCANNER ENVIRONMENT..................................................................................11
4. INSTALLATION...................................................................................................12
4.1 UNPACKING THE SCANNER ...............................................................................12
4.2 WHAT YOU SHOULD HAVE RECEIVED..............................................................16
4.3 AC POWER AND HOST COMPUTER CONNECTION..............................................17
5. OPERATION .........................................................................................................19
5.1 POWER UP/POWER DOWN.................................................................................19
5.2 CONTROL PANEL...............................................................................................20
5.3 NORMAL OPERATING ROUTINE.........................................................................26
5.4 SYSTEM SETUP..................................................................................................34
5.5 OPTIONAL IMPRINTER .......................................................................................42
5.6 SCANNING DOCUMENTS....................................................................................50
5.7 MULTIFEED DETECTOR.....................................................................................51
5.8 DOCUMENT SKEW.............................................................................................51
5.9 CLEARING SCANNER DOCUMENT JAMS ............................................................51
6. OPERATOR MAINTENANCE ...........................................................................53
6.1 MAINTENANCE SCHEDULE................................................................................53
6.2 PERPETUAL COUNTERS .....................................................................................54
6.3 CODE REVISION NUMBERS................................................................................54
6.4 CLEANING THE GLASS FLAT .............................................................................55
6.5 CALIBRATING THE CAMERAS ............................................................................58
6.6 SOFTWARE DOWNLOAD ....................................................................................60
6.7 CLEANING THE FEEDER SKIMMER ROLLERS .....................................................61
6.8 CLEANING THE TRANSPORT AREA ....................................................................62
6.9 CLEANING THE PAGE SENSORS .........................................................................63
6.10 CLEANING THE FEEDER SENSOR .......................................................................64
6.11 CLEANING AND REPLACING THE LAMPS ...........................................................65
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6.12 REMOVING AND REPLACING THE SKIMMER ASSEMBLY ....................................68
6.13 REPLACING THE FEEDER SKIMMER ASSEMBLY ROLLERS .................................70
6.14 REPLACING THE FEEDER SEPARATOR ROLLER SLEEVE ASSEMBLY ..................72
6.15 CLEANING OR REPLACING THE FEEDER SEPARATOR ROLLER ...........................74
6.16 IMPRINTER MAINTENANCE ...............................................................................75
7. TROUBLESHOOTING ........................................................................................79
7.1 ERROR MESSAGES ............................................................................................80
GLOSSARY....................................................................................................................87
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Copiscan 8000 Spectrum Operator Manual
List of Figures
FIGURE 1. COPISCAN 8000 SPECTRUM SCANNER .............................................................................................5
FIGURE 2. FRONT VIEW OF SCANNER...............................................................................................................6
FIGURE 3. REAR VIEW OF SCANNER.................................................................................................................8
FIGURE 4. SCANNER PACKAGE ON A SKID......................................................................................................12
FIGURE 5. UNDOING THE STRAPS ...................................................................................................................13
FIGURE 6. LIFTING THE BOX OFF OF THE SCANNER ........................................................................................13
FIGURE 7. SCANNER PACKAGING ...................................................................................................................14
FIGURE 8. SCANNER AFTER REMOVING TOP PACKAGING MATERIAL ............................................................14
FIGURE 9. TWO PEOPLE LIFTING THE SCANNER OFF THE SKID ......................................................................15
FIGURE 10. POWER CORD RECEPTACLE .........................................................................................................17
FIGURE 11. CONNECTING THE SCANNER TO THE HOST...................................................................................18
FIGURE 12. CONTROL PANEL .........................................................................................................................20
FIGURE 13. MULTIFEED ERROR......................................................................................................................21
FIGURE 14. HOME MENU WITH MULTIFEED IGNORE ENABLED ......................................................................21
FIGURE 15. MENU FLOW ................................................................................................................................28
FIGURE 16. ADJUSTING THE FEEDER GUIDES .................................................................................................37
FIGURE 17. REMOVING THE FEEDER EXTENSION TRAY..................................................................................38
FIGURE 18. ATTACHING THE EXTENSION TRAY .............................................................................................38
FIGURE 19. EXTENSION TRAY ATTACHED......................................................................................................39
FIGURE 20. SETTING THE EXIT TRAY .............................................................................................................39
FIGURE 21. VARIOUS POSITIONS OF THE EXIT TRAY ......................................................................................40
FIGURE 22. ADJUSTING THE EXIT TRAY SIDE GUIDES....................................................................................40
FIGURE 23. ADJUSTING THE SHORT DOCUMENT STOP ...................................................................................41
FIGURE 24. SLIDING OUT THE EXIT TRAY EXTENSION ...................................................................................41
FIGURE 25. OPENING THE TRANSPORT ...........................................................................................................52
FIGURE 26. CLEARING A JAM .........................................................................................................................52
FIGURE 27. GLASS FLAT ................................................................................................................................55
FIGURE 28. PLACING YOUR FINGERS ON THE GLASS FLAT FOR REMOVAL ....................................................56
FIGURE 29. REMOVING THE GLASS FLAT .......................................................................................................57
FIGURE 30. REPLACING THE GLASS FLAT ......................................................................................................58
FIGURE 31. SPRAYING THE SKIMMER CLEANING SHEET ................................................................................61
FIGURE 32. LETTING THE SKIMMER ROLLERS SPIN ON THE CLEANING SHEET ...............................................62
FIGURE 33. ENTRY PAGE TRANSMIT SENSOR LOCATIONS..............................................................................64
FIGURE 34. EXIT PAGE RECEIVER SENSOR LOCATIONS..................................................................................64
FIGURE 35. FEEDER SENSOR LOCATION .........................................................................................................65
FIGURE 36. PULLING THE LAMP HOUSING OUT..............................................................................................66
FIGURE 37. INSERTING THE LAMP IN THE SOCKET..........................................................................................67
FIGURE 38. FEEDER SKIMMER REMOVAL.......................................................................................................69
FIGURE 39. POSITIONING AND INSERTING THE SKIMMER FLAG......................................................................70
FIGURE 40. REMOVING THE SKIMMER ASSEMBLY’S TOP COVER ...................................................................71
FIGURE 41. LIFTING THE ROLLERS FROM OF THE SKIMMER ASSEMBLY.........................................................71
FIGURE 42. INSERTING THE NEW ROLLER ON THE ROLLER SHAFT.................................................................72
FIGURE 43. REPLACING THE SKIMMER ASSEMBLY COVER HOUSING .............................................................72
FIGURE 44. SEPARATOR ROLLER AND ACCESS DOOR ....................................................................................73
FIGURE 45. SEPARATOR ROLLER ASSEMBLY .................................................................................................74
FIGURE 46. EMPTY PRINT CARTRIDGE ...........................................................................................................76
FIGURE 47. PRIMING THE PRINT CARTRIDGE..................................................................................................77
FIGURE 48. WIPING AWAY THE EXCESS INK ..................................................................................................77
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Copiscan 8000 Spectrum Operator Manual
List of Tables
TABLE 1. MAINTENANCE SCHEDULE TABLE ..................................................................................................54
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Copiscan 8000 Spectrum Operator Manual
1. Introduction
The Copiscan 8000 Spectrum scanner is designed to handle heavy workloads and harsh
production environments. The scanner requires minimal operator adjustments, and has a
self-diagnostic exam at start up. Additionally, there are only a few consumables that will
need replacement over time with this scanner—all of which can be purchased
inexpensively as part of the Spectrum All-In-One Kit. The exit tray design ensures that
document output is sequenced the same as the input, resulting in efficient, clean
scanning. With easy access to the entire paper path, Kofax VirtualReScan™ (VRS)
image enhancement and error resolution functionality, and ultrasonic multifeed detection,
the Copiscan 8000 Spectrum scanner is the best choice for document scanning.
This operator manual introduces and illustrates your scanner. It provides information
about how to use the scanner under normal conditions, how to use it under less than
optimal conditions, and how to do routine maintenance tasks.
The manual is organized into chapters that detail the scanner itself and tell you how to do
the following:
• Safely operate the scanner
• Start, run, and stop the scanner
• Clear paper jams, multifeeds, etc.
• Perform daily maintenance tasks
• Find commonly used definitions for terms used at the scanner
NOTE:
Before operating and/or servicing your scanner, please read this manual carefully. If
you need help, and cannot find the information in manual, please refer to the Contact
Information page in this manual to contact a Böwe Bell + Howell representative.
1.1 How This Manual is Organized
This manual is divided into eight major sections, including the Introduction and a
glossary. There is also a Contact Information page on the second page of this manual.
The following is a brief description of each of the sections:
• Section 1, Introduction
The first section explains the manual’s purpose and how the manual is organized. It
also introduces three types of symbols you will see throughout the manual. Finally,
this section lists important safety guidelines that you must read before you operate the
scanner.
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• Section 2, Operational Overview
The second section explains the purpose of the scanner and describes its major
functions and components.
• Section 3, Scanner Specifications
The third section lists important scanner specifications and suggested environmental
requirements for optimum scanner use.
• Section 4, Installation
The fourth section contains the procedures for unpacking and setting up the scanner
for use.
• Section 5, Operation
The fifth section describes how to operate your scanner.
• Section 6, Operator Maintenance
The sixth section describes how to keep the scanner in good working order. It
includes cleaning procedures, as well as calibration, removal and replacement
procedures.
• Section 7, Troubleshooting
The seventh section contains troubleshooting information regarding scanner
components.
• Glossary
The glossary defines terms that might be unfamiliar to you. This section also lists the
acronyms that appear in the manual and tells you what they mean.
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1.2 Symbols You Should Know
You will see three types of symbols in this manual: a warning symbol, a caution symbol,
and a note symbol. Each time a symbol appears in the manual, it is followed by important
information that you should read carefully.
The three symbols look like this:
WARNING:
This symbol identifies a hazard or procedure that could cause bodily injury or loss of
life if performed incorrectly. When you see this symbol, be sure to read all the
information in the section before you continue.
CAUTION:
This symbol identifies a hazard or procedure that could damage or destroy equipment
if performed incorrectly. When you see this symbol, be sure to read all the information
in the section before you continue.
NOTE:
This symbol identifies important information that requires special attention. When you
see this symbol, be sure to read all the information in the section before you continue.
1.3 Safety Guidelines
Please read the guidelines below before you operate or maintain the scanner. Any
machine can be dangerous to you or to others if you do not know how to use it safely.
Please follow the safety guidelines in this manual exactly.
• Make sure all electrical outlets are properly grounded.
• Do not, under any circumstances, remove or obstruct the function of any safety
feature.
• Observe all precautions printed on the scanner’s safety labels and in this user manual.
• Read the Section 4, Installation, before connecting the scanner to the power line.
• The socket outlet must be installed near the equipment and must be easily accessible.
• Make sure the scanner is connected to the correct voltage before connecting it to the
power line.
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• Do not remove the feeder. Only qualified personnel should remove the feeder.
NOTE:
When the side panel of the scanner is opened, a safety interlock removes power from
the transport circuitry before any hazardous parts are accessible. This interlock
protects the user from the possibility of the transport running while the user panel is
open.
• Do not override the safety interlocks.
• Do not place cups containing liquids or other such objects on top of the scanner.
Normal scanner operation may cause cups to overturn and spill their contents into it,
causing damage to the scanner.
• Do not lean on the scanner.
NOTE:
There are no user-replaceable fuses in the unit. If the unit fails to power up, please
refer to the Contact Information page in this manual to contact a Böwe Bell + Howell
representative.
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2. Operational Overview
Figure 1. Copiscan 8000 Spectrum Scanner
NOTE:
This manual assumes that you have a duplex scanner. Separate procedures will be
indicated for simplex scanners where procedures are different.
The scanner uses internal cameras to capture and digitize both sides of a document in a
single pass through its paper path, whether the image is color, grayscale, or bitonal (black
and white). This digital information is sent via the host PC to various storage media,
including magnetic and optical.
NOTE:
Only the Spectrum 8125DC, 8100DC, 8080DC, and 8080SC models scan in color. If
you purchased a bitonal/grayscale only Spectrum scanner, you may purchase a color
upgrade at any time. Please visit www.bbhscanners.com for details.
The scanner can scan both “controlled” and “uncontrolled” document types. Controlled
documents, like standard forms, are uniform in size and do not require a lot of
preparation such as sorting or removal of staples. Uncontrolled documents (invoices,
shipping documents, loan applications, photographs, carbon copies, etc.) are rarely
uniform. The scanner minimizes prep work by handling both controlled and uncontrolled
documents.
The scanner adjusts itself to accommodate the size, volume, condition, and skew angle of
each document. The front of the scanner houses a control panel containing 13 keys, a
two-line status message, and diagnostic operator interface display. Operation of the
controls and the meaning of the codes and messages are explained later in this manual.
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The operator controls let you capture information from a wide variety of
foreground/background and color/intensity combinations.
As documents travel through the transport, they are guided by seven sets of transport
rollers. Documents are delivered to the stacking surface on the exit tray, while the
scanner maintains the original document feed sequence. Both the feeding and retrieval of
documents are executed from the front of the scanner.
2.1 Front of the Scanner
This section introduces you to key components located on the front of the scanner. These
are components that you will use to operate the scanner and monitor its status. Section 5,
Operation contains detailed instructions about how to operate and read these
components. The figure below illustrates the front of the scanner and points out where
the components are located.
Figure 2. Front View of Scanner
The table below provides a legend for the above figure.
1 Right Hand Document Feed Guide
2 Side Access Panel
3 Control Panel
4 Exit Tray
5 Opening Handle
6 Left Hand Document Feed Guide
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2.1.1 Feeder
When you wish to scan, place the stack of documents (or a single document) you want to
scan on the scanner’s feeder. The feeder is made of stainless steel and plastic and
protrudes at a slight angle from the front of the scanner. When the scanner receives a scan
command from the application software running on your PC, the scanner takes one
document at time from the stack into its transport system. The feeder has two adjustable
guides that keep the documents in an orderly stack, thereby preventing them from
entering the scanner at an angle, which could cause paper jams or multifeeds.
2.1.2 Exit Tray
The exit tray is the plastic tray located on the top front of the scanner where documents
exiting the transport system are stacked in the order in which they were fed. The exit tray
is adjustable, and it can be placed in different positions, depending on what size of
documents you are scanning.
2.1.3 Opening Handle
The scanner can be opened to access the occasional paper jam or for transport
maintenance. To open the transport, disengage the latch by pulling the opening handle
towards you with your right hand. The scanner will not operate with the transport open.
CAUTION:
If the scanner appears to be closed, but does not feed, the latching mechanism might
not be firmly engaged. Please ensure that the scanner is closed by firmly pushing down
on the scanner, but take care not to slam it shut.
2.1.4 Side Access Panel
The side access panel is located on the left side of the scanner. It allows access for
replacing lamps and maintenance of the scanner. The side access panel is held shut by a
magnetic latch and can only be opened when the transport is opened. The scanner will
not operate with the side access panel open.
2.1.5 Operator Controls
The control panel is located on the front of the scanner. It contains 13 keys and an LCD
display. The keys perform the following functions:
• Stop scanning; immediate stop
• Carry out scanner diagnostics and calibration
• Select scanning options
• Clear errors
The LCD display lets you monitor the scanner’s operational status and navigate its
functional menus.
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2.2 Rear of Scanner
Components on the back of the scanner allow it to interface to a power source and to the
host PC, enable power-up and power-down, and help cool the scanner during operation.
The following figure illustrates the scanner’s rear panel and points out where its key
components are located.
Figure 3. Rear View of Scanner
The table below provides a legend for the above figure.
1 Diagnostic Interface
2 Host Interface, SCSI-3 Interface
3 Air Vents
4 Power Receptacle
5 Power Switch (0 is OFF, 1 is ON)
2.2.1 Diagnostic Interface
This is for service personnel use only except for Spectrum Color Upgrades and 8000 Plus
Productivity Upgrades (see www.bbhscanners.com for details).
2.2.2 Host Interface
Your scanner has a SCSI-3 High Density 68 pin female connector.
The host connectivity kit that includes the SCSI cable and the Kofax 650i SCSI adapter
board allows the scanner to receive commands from the host. The host also receives
document images from the scanner.
2.2.3 Air Vents
These vents allow air to circulate through the scanner to cool the internal components.
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2.2.4 Power Receptacle
A power cord connects to the receptacle and to an external AC power source.
2.2.5 Power Switch
This is the main switch for applying power to and removing power from the scanner (0 is
OFF, 1 is ON).
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3. Scanner Specifications
Copiscan 8000 Spectrum Specifications
Model Type 8125D, 8100D, 8080D, 8080S
Output Resolution 100, 150, 200, 240, 300, 400 dots per inch (dpi) true optical
resolution
ADF Mode:
Min. 2.6” (w) x 2.6” (l)
66 mm (w) x 66 mm (l)
Manual Mode:
Min. 2.6” (w) x 4.0” (l)
66 mm (w) x 102 mm (l)
Document Sizes
Max. 11.7” (w) x 40.0” (l)
297 mm (w) x 1,016 mm (l)
Max. 11.7” (w) x 40.0” (l)
297 mm (w) x 1,016 mm (l)
Paper Thickness and
Weight
ADF Mode (single sheets):
0.0018” to 0.008”
0.046 mm to 0.20 mm
9 lbs to 110 lbs
Manual Mode:
0.0018” to 0.02”
0.046 mm to 0.51 mm
9 lbs to 110 lbs
Model Bitonal
(200 dpi)
Grayscale
(200 dpi)
Color
(150 dpi)
8125 125 125 125
8100 100 100 100
Throughput Rate
8.5” x 11” landscape
(216 mm x 279 mm)
8080 80 80 80
Host Interface Kofax Adrenaline 650i: SCSI interface board with SCSI-3
cable (HV for 8100D and 8125D, MV for 8080S/D)
Electrical
Requirements
100-240 VAC, 50-60 Hz, autosensing
Power Usage 224 watts (maximum)
Size (H x W x D) 18” x 22.75” x 27.5” with feeder
457 mm x 578 mm x 699 mm with feeder
Feeder Capacity Single feeder with 500-sheet mode, 100-sheet mode, and
manual feed mode
Environmental
Requirements
Temperature = 16° to 37°C (60° to 100°F)
Relative Humidity = 20% to 80% (non-condensing)
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3.1 Recommended System Configuration Guidelines
NOTE:
Contact your scanning application software vendor for system requirements, since the
application software drives the system requirement piece, not the scanner.
The following lists PC requirements:
Windows 98 SE/ME, 2000, or XP
PC Host • To maximize throughput: Pentium IV 1.6 GHz, 512 MB RAM or
better
• Minimum: Pentium III 700 MHz, 256 MB RAM
• When scanning in color, Host PC Display properties ideally
should be set to "True Color (32 bit)" or "High Color (16 bit)" at
a minimum.
NOTE:
Please consult the Kofax Adrenaline 650i manual, enclosed in the box it came in, if
you need any help with the interface board.
3.2 Scanner Environment
The scanner equipment has been designed to operate in a normal office environment.
Please note the following environmental requirements:
• Place the scanner in a clean, well-ventilated room, free of combustible vapors.
• The minimum clearance in back for the cables should be 6” (152 mm). The minimum
clearance on the left side for the left entry door should be 15” (381 mm).
• Make sure all electrical outlets are properly grounded. Use of a dedicated power line
is recommended.
• Place the scanner at the front edge of a level surface.
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4. Installation
This section covers the unpacking and installation of your scanner. No tools are required
for the installation. Please follow the instructions carefully. It should take about 15
minutes to install the scanner.
4.1 Unpacking the Scanner
This section contains instructions for unpacking the scanner.
Figure 4. Scanner Package on a Skid
NOTE:
Save all of the shipping cartons and packaging materials. If it is ever necessary to
move or ship the unit or any of its accessories, pack them in their original cartons.
NOTE:
The scanner’s packaging material does not contain PCB, polybrominated
biphenyloxide; polybrominated biphenyl ether; or polybrominated biphenyl.
WARNING:
The scanner is heavy and should always be moved by two people.
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CAUTION:
Do not lift the scanner by its feeder (in front). Lift it from beneath its sides.
Take the following steps to unpack the scanner:
1. Inspect the shipping cartons and their contents for any signs of damage. Undo the
straps and lift the box off of the scanner. If there is damage, notify the freight carrier
immediately to file a damage claim.
Figure 5. Undoing the Straps
Figure 6. Lifting the Box off of the Scanner
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