Bell and Howell Infinity WF WF 36 User manual

S008459 Rev C
Operator Manual
Wide Format Scanner
Models WF 36, WF 42, WF 48

Infinity WF Operator Manual
ii S008459 Rev C
Contact Information
On the Web: www.bbhscanners.com
United States
BÖWE BELL + HOWELL Scanners
760 South Wolf Road
Wheeling, Illinois 60090
Corporate: 1-847-675-7600
Sales: 1-800-SCAN-494
Scanner Help Desk: 1-800-SCAN-495
TTY Line: 1-847-423-3032
Fax: [phone]
Europe
The Böwe House
The Sterling Centre, Eastern Road
Bracknell, Berkshire RG12 2PW
United Kingdom
Sales: [phone]
Fax: [phone]
Tech Support:
[email protected]
Asia
Room 1203, Tower B, COFCO Plaza
No. 8 JianGuoMenNei Ave
Dong Cheng Dist.
Beijing, 100005
China (PRC)
Telephone: [phone]
Fax: [phone]
©2007 BÖWE BELL + HOWELL Scanners, L.L.C. All rights reserved. All intellectual property rights
remain the property of BÖWE BELL + HOWELL Scanners, L.L.C. No part of this publication may be
reproduced, distributed, modified, displayed, transmitted, stored in a retrieval system, or translated
into any human or computer language, in any form or by any means, electronic, mechanical,
magnetic, optical, chemical, manual, or otherwise, without the prior written permission of the
copyright owner, BÖWE BELL + HOWELL Scanners, L.L.C., 760 South Wolf Road, Wheeling, IL
60090-6232.
The instructions and descriptions contained in this document were accurate at the time of publishing.
However, succeeding products and documents are subject to change without notice. Therefore,
BÖWE BELL + HOWELL Scanners, L.L.C. assumes no liability for damages incurred directly or
indirectly from errors, omissions, or discrepancies between the product and this document.
The information given in this Manual is subject to change without notice. Please go to
www.bbhscanners.com to download the most current manual.

Release Notes
S008459 Rev C iii
Release Notes
Item Status Detail
Initial Release New
Updated Rev B
Updated screens to reflect software and touch screen display
changes per firmware version 4.96rc1. Updated Web app
screens and functions.
Updated touch screen functions.
Updated Rev C
Updated to include information for the 42” and 48” Infinity WF
scanners.

Infinity WF Operator Manual
iv S008459 Rev C
Table of Contents
CONTACT INFORMATION..........................................................................................................II
RELEASE NOTES.......................................................................................................................III
TABLE OF CONTENTS ............................................................................................................. IV
SYMBOLS YOU SHOULD KNOW.............................................................................................. X
COMPLIANCES ......................................................................................................................... XI
THANK YOU............................................................................................................................. XIII
About the Infinity WF Operator Manual..........................................................xiii
Registering Your New Scanner ......................................................................xiii
1INTRODUCTION ...................................................................................................................1
1.1 Safety Notes...................................................................................................................1
1.2 Delivered Contents.........................................................................................................2
Contents of Wooden Crate...............................................................................2
Cable Set..........................................................................................................3
White Balance Calibration Sheet......................................................................3
Transport Wings ...............................................................................................3
Floor Stand Assembly Kit .................................................................................4
1.3 Unpacking the Scanner..................................................................................................4
1.3.1 Floor Stand Mounting..........................................................................................7
1.3.2 Floor Stand Assembly.........................................................................................9
1.4 Component Identification..............................................................................................11
Front of Scanner.............................................................................................11
Left Side of Scanner.......................................................................................12
1.5 Operating Environment.................................................................................................12
1.6 Connecting Power ........................................................................................................13
1.6.1 Powering ON/OFF.............................................................................................14
2SYSTEM SPECIFICATIONS...............................................................................................15
System............................................................................................................15
Illumination......................................................................................................15
Ambient Conditions.........................................................................................16
Electrical Specifications..................................................................................16
Power Consumption .......................................................................................16
Dimensions and Weight..................................................................................16
Additional Information.....................................................................................17
3INSTALLATION & USE.......................................................................................................19
3.1 Installation ....................................................................................................................19
Touch Screen Installation...............................................................................19
Crossover Cable (Host PC) Installation..........................................................19
3.2 Use (Scanning).............................................................................................................20
Touch Screen..................................................................................................20
Host PC with Crossover Cable.......................................................................20

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S008459 Rev C v
WAN Connection - No Internet Required .......................................................21
3.3 Ready for Use...............................................................................................................22
3.3.1 Using the Touch Screen....................................................................................23
System Information.........................................................................................23
Help Function..................................................................................................23
3.3.2 Entering or Changing Values............................................................................24
4SETUP & PERFORMANCE OPTIMIZATION .....................................................................25
4.1 Setup Mode..................................................................................................................25
4.1.1 Self Test 1 Screen.............................................................................................26
IP Address (Network Setup)...........................................................................26
White Balance.................................................................................................27
Lamp On / Off .................................................................................................28
Transport Control Arrows................................................................................28
Exit Self Test...................................................................................................29
4.1.2 Self Test 2 Screen.............................................................................................29
Touch Adjust...................................................................................................29
Touch Test......................................................................................................30
Stitch Test.......................................................................................................31
EMV Test........................................................................................................31
Sensor Test.....................................................................................................31
Shutdown Scanner .........................................................................................32
5MAIN MENU........................................................................................................................33
5.1 Scan to Location...........................................................................................................33
5.2 Scan/Stop.....................................................................................................................34
5.3 Output Control..............................................................................................................34
5.3.1 FTP Server........................................................................................................35
FTP Server 1...................................................................................................35
FTP Server 2...................................................................................................36
5.3.2 Email Address...................................................................................................36
5.3.3 Windows Network .............................................................................................37
5.3.4 Viewer Control...................................................................................................38
5.3.4.1 Attaching an External Monitor.............................................................39
5.3.5 Sound Control...................................................................................................41
5.4 Image Control...............................................................................................................41
5.4.1 Image Control 1.................................................................................................42
Brightness.......................................................................................................42
Contrast ..........................................................................................................42
Gamma...........................................................................................................42
Sharpness.......................................................................................................43
Resolution.......................................................................................................43
Color Mode .....................................................................................................43
5.4.2 Image Control 2.................................................................................................43
Stitching..........................................................................................................43
ICC Profile.......................................................................................................44
5.5 Format Control..............................................................................................................44

Infinity WF Operator Manual
vi S008459 Rev C
5.5.1 Format Control 1...............................................................................................44
Format.............................................................................................................45
Start Page.......................................................................................................45
Rotation...........................................................................................................45
Mirror...............................................................................................................45
Splitting...........................................................................................................45
5.5.2 Format Control 2...............................................................................................45
Auto Margin.....................................................................................................46
Auto Density....................................................................................................46
Auto Skew.......................................................................................................46
5.5.3 Format Control 3...............................................................................................46
Top Edge ........................................................................................................47
Bottom Edge...................................................................................................47
Units................................................................................................................47
Left Edge.........................................................................................................47
Right Edge......................................................................................................47
5.6 File Control...................................................................................................................48
File format: JPEG ..........................................................................................48
File format: PNM............................................................................................49
File format: TIFF ............................................................................................49
File format: PDF.............................................................................................50
5.7 Transport Control..........................................................................................................51
Start Button.....................................................................................................51
Transport.........................................................................................................51
Scan Mode......................................................................................................51
Feeder Delay ..................................................................................................52
Doc. Output.....................................................................................................52
5.8 Job Function.................................................................................................................52
Create a Job ...................................................................................................53
Password Protected Jobs...............................................................................54
Modify an Existing Job....................................................................................55
6HOW TO SCAN A DOCUMENT..........................................................................................57
Things You Should Know ...............................................................................57
7INFINITY WEB-BASED INTERFACE .................................................................................59
7.1 Login Level Screen.......................................................................................................60
7.1.1 Access Level - User..........................................................................................61
7.1.1.1 Information Section.............................................................................62
Device Info Button ..........................................................................................62
Operation Info Button......................................................................................62
7.1.1.2 User Settings Section .........................................................................63
Energy Star Power Down ...............................................................................63
Volume............................................................................................................63
Foot Pedal.......................................................................................................63
Splitting Start Page.........................................................................................64
7.1.2 Access Level - Poweruser.................................................................................64
7.1.2.1 Device Information Section.................................................................65

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S008459 Rev C vii
7.1.2.2 Base Settings Section.........................................................................65
User Settings Button.......................................................................................65
Network Configuration Button.........................................................................66
Adjust Time & Date Button .............................................................................69
Sound System Button.....................................................................................69
7.1.2.3 Updates & Uploads Section................................................................71
Update Scanner Firmware Button ..................................................................71
ICC Profiles Button .........................................................................................72
Install Options Button......................................................................................73
7.1.2.4 Adjustments & Support Section..........................................................74
Adjustments Button.........................................................................................75
Log Files Button..............................................................................................77
Scan Test Targets Button...............................................................................77
Network Analyzer Button................................................................................77
7.1.2.5 Administrative Setting Section............................................................79
Wakeup Remote Host Button.........................................................................79
Backup Settings Button ..................................................................................79
Set Scanner Defaults Button ..........................................................................80
Lock Web App Button.....................................................................................80
Reset Hardware Defaults Button....................................................................80
Change User Password Button ......................................................................80
Restore Settings Button..................................................................................80
Restore Scanner Defaults button....................................................................81
8INFINITY WEB-BASED SCAN APPLICATION ..................................................................83
8.1 Start Screen..................................................................................................................84
8.1.1 Tabs Menu Bar..................................................................................................84
8.1.1.1 Options................................................................................................84
Paper Feed Delay...........................................................................................85
Transport Speed.............................................................................................85
Document Output............................................................................................85
Scan Mode......................................................................................................85
Preview Scale.................................................................................................85
Preview Quality...............................................................................................86
Image Rotation................................................................................................86
Embedded ICC Profiles..................................................................................86
Embedded Metadata ......................................................................................86
Mirror...............................................................................................................86
8.1.1.2 Properties Tab ....................................................................................86
Color Mode .....................................................................................................87
File Format......................................................................................................87
Compression...................................................................................................88
Resolution [DPI]..............................................................................................88
Stitching..........................................................................................................88
Splitting Image................................................................................................88
Format.............................................................................................................89
Additional Margin [mil] ....................................................................................89
Auto Density [Binary]......................................................................................89
Maximum Deskew [°]......................................................................................89

Infinity WF Operator Manual
viii S008459 Rev C
Document Edges............................................................................................89
8.1.1.3 Camera Tab........................................................................................89
Brightness [%].................................................................................................90
Threshold........................................................................................................90
Despeckle.......................................................................................................90
Contrast [%]....................................................................................................90
Image Sharpness............................................................................................90
Exposure.........................................................................................................91
Gamma...........................................................................................................91
Color Gain.......................................................................................................91
8.1.1.4 Settings Tab........................................................................................91
Language Selector..........................................................................................92
Skin Selector...................................................................................................92
Tool Tips.........................................................................................................92
Show Status Window......................................................................................92
Use IES...........................................................................................................92
8.1.1.5 Format Tab .........................................................................................93
8.1.2 Left Control Panel .............................................................................................94
Save Image to Disk.........................................................................................95
Copy Image to Remote Printer.......................................................................96
Upload Image via FTP....................................................................................96
Mail Image via SMTP......................................................................................96
Save Image at SMB Network Share...............................................................96
8.1.3 Bottom Control Panel........................................................................................96
8.1.3.1 Save Option........................................................................................96
8.1.3.2 Show Option .......................................................................................97
8.1.3.3 Print Option.........................................................................................97
8.1.3.4 Copy Option........................................................................................97
8.1.3.5 FTP Upload Option.............................................................................99
8.1.3.6 Mail Option........................................................................................100
8.1.3.7 Network Option.................................................................................101
9MAINTENANCE AND REPAIR.........................................................................................103
9.1 Cleaning the Scanner.................................................................................................103
Cleaning Kit...................................................................................................103
9.1.1 Cleaning the Transport Rollers .......................................................................104
9.1.2 Cleaning the Glass Plate.................................................................................105
9.2 Scanner Repair...........................................................................................................106
10 TROUBLESHOOTING ......................................................................................................107
10.1Troubleshooting Matrix...............................................................................................107
10.1.1 Access Level - User........................................................................................107
10.1.2 Access Level - Poweruser...............................................................................108
10.2Error Codes and Warnings.........................................................................................108
10.2.1 Inhibited Operation..........................................................................................108
10.2.2 Full Stop..........................................................................................................110

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S008459 Rev C ix
11 SYSTEM RECOVERY.......................................................................................................111
11.1Recovering Factory Defaults ......................................................................................111
APPENDIX A – TRANSPORT WINGS ....................................................................................115
Positioning and Inserting ..............................................................................115

Infinity WF Operator Manual
xS008459 Rev C
Symbols You Should Know
You will see three types of symbols throughout this manual: a Warning symbol; a Caution
symbol; and a Note symbol.
Each time a symbol appears in the manual, it is followed by important information that you
should read and follow carefully. Below are examples of each of the three symbols:
Warning
This symbol identifies a hazard or procedure that could cause bodily injury or loss of
life if performed incorrectly. When you see this symbol, be sure to read all the
information in the section before you continue.
Caution
This symbol identifies a hazard or procedure that could damage or destroy equipment
if performed incorrectly. When you see this symbol, be sure to read all the
information in the section before you continue.
Note
This symbol identifies important information that requires special attention. When you
see this symbol, be sure to read all the information in the section before you continue.

Compliances
S008459 Rev C xi
Compliances
United States
This device complies with Part 15, Class B of the FCC Rules. Operation of this product is
subject to the following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause
undesired operation. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely
to cause harmful interference in which case the user will be required to correct the interference
at own expense.
Canada
THIS CLASS A DIGITAL APPARATUS COMPLIES WITH CANADIAN ICES-003
CET APPAREIL NUMÉRIQUE DE LA CLASSE A EST CONFORME Á LA NORME NMB-003
DU CANADA.
Note
To assure continued FCC compliance, the user must use only shielded interface
cable and the provided power supply cord. Also, any unauthorized changes or
modifications to this equipment would void the user’s authority to operate this device.
Warning
To prevent fire or shock hazard, do not expose this product to rain or any type of
moisture.
UL 60950, Safety of Information Technology Equipment (US and Canadian standard).
About RoHS
This product is fully compliant with the national laws transposed from the European Union
Directive on the restriction of the use of certain hazardous substances (RoHS) in electrical and
electronic equipment, effective 1st July 2006 in the European Union countries.
In order for the product to comply with the RoHS Directive, six particular substances (lead,
mercury, cadmium, hexavalent chromium, polybrominated biphenyls, and polybrominated
diphenylethers) have been either totally eliminated or limited to the concentration level below
maximum allowed.
Due to spare parts application of RoHS legislation, non-compliant spare parts cannot be used to
repair compliant products put on the European Union market on or after 1st July 2006.
Therefore, please order and use only the RoHS-compliant spare parts listed in the BBH Parts
Manuals.

Infinity WF Operator Manual
xii S008459 Rev C
As an ENERGY STAR® Partner, BÖWE BELL + HOWELL has determined that this product
meets the ENERGY STAR® guidelines for energy efficiency.

Thank You
S008459 Rev C xiii
Thank You
Thank you for purchasing a BÖWE BELL + HOWELL (BBH) scanner.
Your scanner comes with everything you need to connect and operate a wide format scanning
solution. There is no need to purchase additional cables or even software. This device
operates over an Ethernet connection and requires some basic networking knowledge to setup
and scan to a single PC or network.
About the Infinity WF Operator Manual
This manual describes the purpose and function of the Infinity WF scanners (WF 36, WF 42,
and WF 48); specifically the setup, installation and normal operation of the scanner. It is written
for the scanner operator, administrator, and the Information Technology staff. It also refers to
individual access levels at which configuration and adjustment processes are performed,
specifically the “User” and ”Poweruser”. A third level permission, the “Admin”, is for BBH
Authorized Service Providers only and is not covered in this manual.
This manual is formatted for 2-sided printing.
Registering Your New Scanner
Please register your new scanner. Registering serves as a verification of ownership and
confirms your right to protection under the terms and conditions of your warranty. Registration
also helps us serve you better if issues arise that require communication with BBH.
Please visit the warranty registration page on our website (you may also copy and paste this link
in your browser: http://www.bbhscanners.com/support/warranty/index.html, or complete and
return to BBH the warranty registration card that shipped with your new scanner.
If you have any additional questions regarding warranty or support please contact us.

Infinity WF Operator Manual
xiv S008459 Rev C
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1 Introduction
S008459 Rev C Page 1 of 117
1 Introduction
Important safety precautions are listed in this section, as well as the identification of scanner
components and the basic physical setup parameters for your Infinity WF.
1.1 Safety Notes
Warning
Read all the safety precautions before you operate or perform any maintenance on
the scanner. If the stated safety precautions are not followed accordingly, serious
injury to persons or irreparable damage to the scanner could result!
•To prevent fire or shock hazard, DO NOT expose this device to rain or any type of moisture.
•Place the scanner in a clean, well-ventilated room. Do not operate the scanner in an area
with poor ventilation.
•Openings in the scanner’s housing (front or back) are provided for air circulation. Do not
cover or block the openings.
•Do not place the scanner near a heat or cold emitting source such as a space heater,
furnace, or air conditioning unit.
•Do not place the scanner near any devices or electrical boxes emitting high voltage.
•Make sure to properly attach the scanner to its stand. If the stand is not being used, make
sure to place the scanner on a stable surface.
•Do not lean on the scanner.
•Do not place cups containing liquids or other such objects on top of the scanner or on the
scanner table. If liquid spills into the scanner it can cause damage. If this occurs, turn the
scanner off, unplug the power cord from the wall receptacle and contact the BBH Help Desk
1-800-SCAN-495.
•Do not put any objects into any scanner housing openings unless specifically instructed to
do so by BBH Technical Support.
•Do not disassemble the scanner. If there is a need to disassemble the scanner, please
contact the BBH Help Desk at 1-800-SCAN-495.
•Do not use the scanner if it has been physically damaged. If this occurs, turn the scanner
off, unplug the power cord from the wall receptacle and contact the BBH Help Desk at 1-
800-SCAN-495.
•The scanner ships with a UL-certified power cord with a NEMA 5-15 plug on one end and an
IEC-320 receptacle on the other. Do not tamper with the grounded plug or the power cord.
Tampering can result in damage to the scanner as well as personal injury.

Infinity WF Operator Manual
Page 2 of 131 S008459 Rev C
•The scanner should be used only with the power cord that was supplied with. If you are
unsure, please contact BBH Scanners at 1-800-SCAN-494 (800-722-6494).
•BBH recommends plugging the scanner into an appropriately-rated power conditioner. For
further information, please contact BBH Scanners at 1-800-SCAN-494 (800-722-6494).
•Always turn the power off and unplug the power cord from the wall receptacle before
cleaning the scanner.
•When cleaning, only use BBH-approved cleaners. Do not use any type of solutions,
abrasives, or acids such as acetone, benzene, kerosene, mineral spirits, ammonia, or nitric
acid. Do not use any cleaners that contain these chemicals.
•Use a dry or damp lint free cloth for cleaning the scanner.
•Do not spray any liquids directly onto the scanner. Spray the Glass and Roller Cleaning
Fluid (S005659) directly onto the cleaning cloth and use the cloth to clean the scanner.
•Risk of explosion if battery is replaced by an incorrect type. Dispose of batteries according
to the instructions. REPLACEMENT OF BATTERIES IS TO BE PERFORMED BY BBH
AUTHORIZED SERVICE PERSONELL ONLY!
1.2 Delivered Contents
Please confirm receipt of all of the items listed in this section before installing the scanner. If
any of the items are missing, please contact the reseller where the Infinity WF scanner was
purchased from.
Contents of Wooden Crate
All Infinity WF scanners (WF 36, WF 42, and WF48) are shipped in a wooden crate. The
wooden crate contains the following items:
•Scanner
•Cable set (plastic bag)
•White balance calibration sheets
•Transport wings
•Floor stand assembly kit (cardboard box)
•Media output tray (Component Identification)
•Reference targets (folder)
•Manuals
•Warranty card Figure 1.1: Contents of wooden crate

1 Introduction
S008459 Rev C Page 3 of 117
Cable Set
All items that make up the Cable Set are appropriately marked. The Cable Set consists of:
•Network cable (used to connect the scanner to the network)
•Crossover cable (used to connect the scanner directly to a computer)
•Power cable (used to connect the scanner to a wall outlet)
•Recovery key (used to restore the scanner to factory defaults in case of an unrecoverable
software error. Instructions are included and can also be found in this manual)
White Balance Calibration Sheet
The White Balance Calibration Sheets are used to adjust the even distribution of light into the
camera. It is very important to perform the White Balance procedure before the first time use of
the scanner. Refer to White Balance under 4.1.1 Self Test 1 Screen for more details.
Figure 1.2: White Balance Calibration Sheet
Transport Wings
Transport Wings assist the scanner in positioning the document so that an optimum image is
captured. This is especially true when scanning thin and/or delicate documents.
The Infinity WF 36 is delivered with one set of 2 transport wings. The Infinity WF 42 and WF 48
scanners are each delivered with one set of 5 transport wings. For more information about the
transport wings, go to Appendix A in this manual.
Figure 1.3: Transport Wings

Infinity WF Operator Manual
Page 4 of 131 S008459 Rev C
Floor Stand Assembly Kit
The cardboard box that contains the floor stand assembly kit includes the floor stand
components; and all the screws, washers and tools required for assembly. For Floor Stand
assembly instructions, go to 1.3.1 Floor Stand Assembly in this manual.
Figure 1.5: Included screws/washers and tools
1.3 Unpacking the Scanner
Warning
Due to the size and weight of the Infinity WF scanner, removing the scanner from the
crate requires two adults.
To properly unpack your Infinity WF scanner, perform the following:
1. Remove the top of the crate by unscrewing the screws securing the top (at least 6 screws –
more depending on the model) with a standard Phillips (#2 cross headed) screwdriver
Figure 1.4: Floor stand box opened
A4x screws DIN 912 – M5x10
4x washers DIN 9021 – 5.3
B8x screws ISO 4016 – M8x50x22-WS
8x washers DIN 9021 – 8.4
C Combination wrench size 13mm
DAllen wrench size 4mm

1 Introduction
S008459 Rev C Page 5 of 117
Figure 1.6: Scanner in wooden crate
2. Once the top of the crate is off, remove the bubble wrap and media output tray
Figure 1.7: Top of crate removed … Bubble wrap and media output tray removed
3. Remove all scanner accessories (e.g. cables, documents, folders, transport wings, etc.) and
the floor stand which is packaged in its own cardboard box
Figure 1.8: Accessories and floor stand removed

Infinity WF Operator Manual
Page 6 of 131 S008459 Rev C
4. Remove the wooden brace and plastic covering - set aside
Figure 1.9: Wooden brace removed
Note
Retain the wooden brace, wooden crate and all packing material in the event the
scanner requires shipping back to BBH. BBH will not accept delivery of any scanners
not properly packaged and shipped using the original packing kit. If the original
packing kit is no longer available, one can be obtained by contacting BBH at 1-800-
SCAN-494 (charges may apply).
5. With 2 adults standing on the left and right sides of the scanner, prepare to lift the scanner
out of the crate by placing one hand underneath the scan table and the other underneath
the back side of the transport cover
Figure 1.10: Hand placement for lifting scanner out of the crate
6. Gently lift the scanner from the crate and set it on a flat, sturdy surface or the preassembled
floor stand (see 1.3.1 Floor Stand Assembly in this manual)