Bell and Howell Spectrum XF User manual

Maintenance Manual
s006504.doc i
S006504 Rev D

Spectrum XF Maintenance Manual
Contact Information
On the Web: www.bbhscanners.com
United States
Böwe Bell + Howell Scanner Division
760 S. Wolf Road
Wheeling, Illinois 60090
Corporate: 1-847-675-7600
Sales: 1-800-SCAN-494
Scanner Help Desk: 1-800-SCAN-495
TTY Line: 1-847-423-3032
Fax: [phone]
Europe
The Böwe House
The Sterling Centre, Eastern Road
Bracknell, Berkshire RG12 2PW
England, UK
Sales: [phone]
Fax: [phone]
Tech Support:
[email protected]
Asia: China
No. 2 Room, 601 Tower W3, Oriental Plaza
No. 1 East Chang An Ave, Dong Cheng
Dist.
Beijing, 100738
China (PRC)
Telephone [phone]
Fax: [phone]
©2007 Böwe Bell + Howell Scanners L.L.C. All Rights Reserved. All material in this
publication is confidential, is to be used by, and distributed to authorized
personnel of the purchaser only. All intellectual property rights remain the
property of Böwe Bell + Howell Scanners L.L.C. No part of this publication may be
reproduced, distributed, modified, displayed, transmitted, stored in a retrieval
system, or translated into any human or computer language, in any form or by any
means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise,
without the prior written permission of the copyright owner, Böwe Bell + Howell
Scanners L.L.C., 760 S. Wolf Rd., Wheeling, IL 60090.
The information given in this Manual is subject to change without notice. Please
go to www.bbhscanners.com to download the most current Manual.
The instructions and descriptions contained in this document were accurate at the
time of publishing. However, succeeding products and documents are subject to
change without notice. Therefore, Böwe Bell + Howell Scanners, L.L.C. assumes
no liability for damages incurred directly or indirectly from errors, omissions, or
discrepancies between the product and this document.
ii S006504 Rev D

Release Notes
Release Notes
Item Status Location in Manual Detail
Corrected European
office information Revised Contact Information Address and contact information revised.
Explanation of timer
or counter function
found in the
Calibration in
Progress menu
corrected
Revised Calibration in Progress
menu
Was: The Calibration in
Progress menu contains a
counter that displays the
amount of time left in the
calibration process.
Now: The Calibration in
Progress menu contains a
counter that displays the
amount of time the calibration
is taking to complete.
New step added to
the procedure for
cleaning the skimmer
rollers
New 1.4.5 Cleaning the
Skimmer Rollers
Added: Caution message
after step 11, and the addition
the additional instruction/step
to clean the separator roller
after cleaning the skimmer
rollers
Change in descriptive
verbiage involving
certain cleaning
procedures
Revised
Section 1.4.1 Cleaning
the Glass Flat
Cleaning Both Sides of
the Glass Flat
Section 1.4.1.2
Replacing the Glass
Flat
Section 1.4.13 Cleaning
the Separator Roller
The Optic Cleaning Pad is no
longer a part of the Spectrum
XF All-In-One and Spectrum
XF Cleaning kits. It has been
replaced with a Glass & Roller
Cleaner and a Glass Cleaning
Cloth.
The areas in the manual
noted here have been revised
to reflect this.
WAS: …the Optic Cleaning
Pad…
NOW: …the Roller & Glass
cleaner with the Glass
Cleaning Cloth…
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Spectrum XF Maintenance Manual
Change in descriptive
verbiage and part
number Revised NOTE: Cleaning a
Liquid Spill Using a
Tech Wipe
BBH recommended Flat
Screen Cleaner (S005658)
has been removed from the
Spectrum XF All-In-One and
Spectrum XF Cleaning kits.
It’s been replaced with the
Glass & Roller Cleaner
(S006569).
The area in the manual noted
here has been revised to
reflect this.
WAS: If a liquid spill should
occur, use the appropriate flat
screen cleaner (S005658)…
NOW: If a liquid spill should
occur, use the appropriate
Glass & Roller Cleaner
(S005659)…
iv S006504 Rev D

Table of Contents
Table of Contents
Contact Information........................................................................................................... ii
Release Notes...................................................................................................................iii
Table of Contents..............................................................................................................v
List of Figures................................................................................................................... vi
List of Tables....................................................................................................................vii
Symbols You Should Know.............................................................................................viii
1Operator Maintenance..................................................................................................1
1.1 Ordering XF All-In-One Consumables and Maintenance Kits...............................1
1.2 Perpetual Counters ...............................................................................................1
1.3 Code Revision Numbers .......................................................................................2
1.4 General Maintenance............................................................................................3
1.4.1 Cleaning the Glass Flat.............................................................................4
1.4.1.1 Removing the Glass Flat............................................................5
Cleaning Both Sides of the Glass Flat.......................................................6
1.4.1.2 Replacing the Glass Flat............................................................7
1.4.2 Cleaning the Back Camera’s Glass Cover................................................7
1.4.3 Calibrating the Cameras..........................................................................10
1.4.4 Software Download .................................................................................13
1.4.5 Cleaning the Skimmer Rollers.................................................................13
1.4.6 Cleaning the Transport Area ...................................................................15
1.4.7 Cleaning the Transmitter and Receiver Sensors.....................................15
1.4.8 Cleaning the ADF Sensor........................................................................17
1.4.9 Cleaning and Replacing the Lamps.........................................................18
Cleaning the Lamps.................................................................................18
Replacing the Lamps...............................................................................19
1.4.10 Removing and Replacing the Skimmer Assembly...................................21
Removing the Skimmer Assembly...........................................................21
Replacing the Skimmer Assembly...........................................................22
1.4.11 Replacing the Skimmer Rollers...............................................................23
1.4.12 Replacing the Separator Roller Sleeve Assembly...................................25
1.4.13 Cleaning the Separator Roller.................................................................27
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Spectrum XF Maintenance Manual
List of Figures
Figure 1.1: Counters Menu ..............................................................................................1
Figure 1.2: Total Pages Scanned Counter.......................................................................2
Figure 1.3: Total Hours On Counter.................................................................................2
Figure 1.4: Total Pages Fed Counter...............................................................................2
Figure 1.5: Front Lamp Hours Counter............................................................................2
Figure 1.6: Back Lamp Hours Counter.............................................................................2
Figure 1.7: Code Revision Numbers Menu......................................................................2
Figure 1.8: Glass Flat Image............................................................................................4
Figure 1.9: Preparing to Remove the Glass Flat..............................................................5
Figure 1.10: Lifting the Glass Flat Out .............................................................................6
Figure 1.11: Glass Cover.................................................................................................7
Figure 1.12: Opening the Side Access Panel ..................................................................8
Figure 1.13: Removing the Lamp Assembly....................................................................8
Figure 1.14: Inserting the Tech Wipe...............................................................................9
Figure 1.15: Wiping the Length of the Glass Cover.......................................................10
Figure 1.16: Camera Calibration Menu..........................................................................11
Figure 1.17: Camera Calibration Timer Menu................................................................11
Figure 1.18: Feed Control Sheets Menu........................................................................11
Figure 1.19: Calibration in Progress Menu.....................................................................12
Figure 1.20: Saving Front Cal Data Menu......................................................................12
Figure 1.21: Calibration Complete Message..................................................................12
Figure 1.22: Download New Software Menu..................................................................13
Figure 1.23: Holding the Cleaning Sheet under the Skimmer Rollers............................14
Figure 1.24: Page Entry Transmitter Sensors................................................................16
Figure 1.25: Page Exit Transmitter Sensors..................................................................16
Figure 1.26: Page Entry Receiver Sensors....................................................................16
Figure 1.27: Page Exit Receiver Sensors......................................................................17
Figure 1.28: The ADF Sensor........................................................................................17
Figure 1.29: Pulling the Lamp Housing Out...................................................................19
Figure 1.30: Removing the Lamps from the Housing.....................................................20
Figure 1.31: Lamp Replacement Menu..........................................................................20
Figure 1.32: Back Lamps Replaced Confirmation..........................................................20
Figure 1.33: Skimmer Removal......................................................................................22
Figure 1.34: Positioning and Inserting the Skimmer Flag ..............................................23
Figure 1.35: Removing the Skimmer Assembly’s Cover................................................24
Figure 1.36: Lifting Out the Rollers ................................................................................24
Figure 1.37: Removing the Roller ..................................................................................24
Figure 1.38: Replacing the Skimmer Assembly Cover...................................................25
Figure 1.39: Separator Roller and Access Door ............................................................26
Figure 1.40: Separator Roller Assembly........................................................................26
vi S006504 Rev D

List of Tables
List of Tables
Table 1: Maintenance Schedule.......................................................................................4
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Spectrum XF Maintenance Manual
Symbols You Should Know
You will see three types of symbols in this manual: a Warning symbol; a Caution symbol;
and a Note symbol.
Each time a symbol appears in the manual, it is followed by important information that
you should read and follow carefully. Below are examples of each of the three symbols:
Warning
This symbol identifies a hazard or procedure that could cause bodily injury or
loss of life if performed incorrectly. When you see this symbol, be sure to read
all the information in the section before you continue.
Caution
This symbol identifies a hazard or procedure that could damage or destroy
equipment if performed incorrectly. When you see this symbol, be sure to
read all the information in the section before you continue.
Note
This symbol identifies important information that requires special attention.
When you see this symbol, be sure to read all the information in the section
before you continue.
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1 Operator Maintenance
1 Operator Maintenance
This section covers the maintenance of your scanner: how to order parts kits specific to
Spectrum XF; information the scanner provides for assisting in its maintenance; and
required, general maintenance procedures.
1.1 Ordering XF All-In-One Consumables and
Maintenance Kits
Note
Spectrum XF scanners have All-in-One Consumable and Universal
Maintenance Kits that are specific to the XF model series. Other Böwe Bell +
Howell All-in-One Consumable and Universal Maintenance Kits will not
contain some of the necessary items required for maintaining your XF
scanner.
Spectrum XF All-in-One Consumable and Universal Maintenance Kits are available
through Böwe Bell + Howell Authorized Service Providers (ASPs), Authorized Spare
Parts Resellers (ASPRs), and from www.bbhscanners.com. A complete listing of all
Böwe Bell + Howell ASPs, and ASPRs can also be found there.
1.2 Perpetual Counters
The scanner has perpetual page and hour counters for monitoring quantity and hours of
operation. These counters are used by the scanner for monitoring when lamps should
be replaced, as well as assists the operator in the over-all maintenance of the scanner.
To review the perpetual counters, take the following steps:
1. From the Home menu, press the RIGHT ARROW key until you reach the Counters
menu.
Counters
NEXT
Figure 1.1: Counters Menu
2. Press the F3 key [NEXT] to view total pages scanned.
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Spectrum XF Maintenance Manual
Scanned:
NEXT
Figure 1.2: Total Pages Scanned Counter
3. Press the F3 key [NEXT] to view the total hours the scanner has been on.
Hours On:
NEXT
Figure 1.3: Total Hours On Counter
4. Press the F3 key [NEXT] to view total pages fed.
Pages Fed:
NEXT
Figure 1.4: Total Pages Fed Counter
5. Press the F3 key [NEXT] to view front lamp hours used.
Front lamp hours:
NEXT
Figure 1.5: Front Lamp Hours Counter
6. Press the F3 key [NEXT] to view back lamp hours used.
Back lamp hours:
NEXT
Figure 1.6: Back Lamp Hours Counter
7. Press the CLEAR key to return to the Home menu.
1.3 Code Revision Numbers
The Code Revision Numbers menu displays the hardware and software revision
numbers for various parts of the system.
To review the code revision numbers, follow the procedure below:
1. From the Home menu, press the RIGHT ARROW key until you reach the Code
Revision Numbers menu.
2. Press the F3 key [NEXT] to scroll through the list of devices that report a software
revision number. The number and type of revision numbers displayed will depend on
the particular set of options fitted to the scanner.
Code Revision Numbers
NEXT
Figure 1.7: Code Revision Numbers Menu
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3. Press the F3 key [NEXT] to view the scanner firmware revision number.
4. Press the F3 key [NEXT] to view the feeder revision number.
5. Press the F3 key [NEXT] to view the front IJPM (imprinter) revision number (where
applicable).
6. Press the F3 key [NEXT] to view the back IJPM (imprinter) revision number (where
applicable).
7. Press the F3 key [NEXT] to view the page entry sensor revision number.
8. Press the F3 key [NEXT] to view the page exit sensor revision number.
9. Press the F3 key [NEXT] to view the operator interface revision number.
10. Press the F3 key [NEXT] to view the EGSA software revision number.
11. Press the F3 key [NEXT] to view the EGSA hardware revision number.
12. Press the F3 key [NEXT] to view the EGSA FPGA revision number.
13. Press the F3 key [NEXT] to view the EGSA CPLD revision number.
14. Press the F3 key [NEXT] to view the EGSA CCD IF revision number.
15. Press the F3 key [NEXT] to view the EGSA camera LCA revision number.
16. Press the F3 key [NEXT] to view the MBX revision number.
1.4 General Maintenance
This section details scanner maintenance tasks that must be performed on a daily,
weekly, monthly, or yearly basis to achieve optimum performance from your scanner.
Below is a typical maintenance schedule for your scanner. Individual maintenance
schedules may vary somewhat depending on the documents that are being scanned and
the environment the scanner is operated in.
Activity # Hours of Operation Symptoms
Clean back
camera’s glass
cover
Biweekly or as needed.
If the glass flat is being
cleaned due to
degradation in image
quality, the glass cover
should be cleaned as
well.
Streaks in the image
Reduced OCR/ICR/barcode
recognition rates
Blurred images
Clean glass flat Once per day, or as
needed. Streaks in the image
Reduced OCR/ICR/barcode
recognition rates
Blurred images
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Spectrum XF Maintenance Manual
Activity # Hours of Operation Symptoms
Clean skimmer
rollers (ADF) Once per day, or as needed Skewed documents
Multifeeds
Feeder jams
Clean separator
rollers (ADF) Once per week, or as needed Multifeeds
Clean transport Once per week, or as
needed Page frame errors
Transport jams
Clean page
sensors Once per week, or as needed Entry/exit sensor errors
Page frame errors
Clean feeder
sensor Once per week, or as needed ADF elevator doesn’t lower when out of paper
Clean lamps Once per month, or as
needed Reduced OCR/ICR/barcode recognition rates
Low image brightness
Replace lamps Every 5,000 hours Poor color image quality (e.g.,
white tinted to green, red, or blue)
persists even after camera
calibration.
Scanner will indicate with an error
message
Camera
calibration Every 500 hours Scanner will indicate with a
blinking camera icon ( )
Poor color image quality (e.g.,
white tinted to green, red, or blue)
Table 1: Maintenance Schedule
1.4.1 Cleaning the Glass Flat
If you have a simplex scanner, proceed to 1.4.3 Calibrating the Cameras.
Duplex scanners contain a glass flat, which is used for the back page camera.
Figure 1.8: Glass Flat Image
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Dust or smudges on the glass flat can cause vertical streaks or make the image fuzzy;
therefore, the glass flat should be cleaned daily. Depending on use, it may be necessary
to clean the glass flat more frequently.
Note
When the scanner transport cover is open, a safety interlock removes power
from the transport motor before any hazardous parts are accessible.
To clean only the front side of the glass flat, perform the following:
1. Open the scanner transport cover, lifting it as high as it will rise.
2. Using the Glass & Roller Cleaner along with the Glass Cleaning Cloth, carefully
clean the front surface of the glass. Inspect the glass flat after cleaning to ensure all
dust and residue has been removed.
3. Close the scanner transport cover.
1.4.1.1 Removing the Glass Flat
Caution
Do not twist or turn the glass flat while removing it so as not to damage it.
To remove the glass flat from the scanner, follow the procedure below:
1. Open the scanner transport cover.
2. Place your fingers on each end of the glass flat.
Figure 1.9: Preparing to Remove the Glass Flat
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Spectrum XF Maintenance Manual
3. Push down on the right side of the glass flat and slide it to the right until you see the
edge of the glass flat on the left side. The glass flat will slightly lift away from the
metal tray for you to grasp.
Figure 1.10: Lifting the Glass Flat Out
4. Holding the left side, gently pull the glass flat towards the left, taking care not to twist
or leverage the tip where it still touches the scanner.
5. Check the glass flat for chips and scratches.
Note
If the glass flat is chipped or scratched, replacement flats are available for
purchase individually and as part of the Spectrum XF All-In-One Kit through
Böwe Bell + Howell Authorized Service Providers (ASPs), Authorized Spare
Parts Resellers (ASPRs) and at www.bbhscanners.com. A complete listing of
ASPs and ASPRs can also be found there.
Cleaning Both Sides of the Glass Flat
To clean both sides of the glass flat, follow the procedure below:
1. Remove the glass flat from the scanner (refer to section 1.4.1.1 Removing the Glass
Flat).
2. Using the Glass & Roller Cleaner along with the Glass Cleaning Cloth, carefully
clean the front and back surfaces of the glass. Inspect the glass flat after cleaning to
ensure all dust and residue has been removed.
Note
Glass flats that are brand new should also be cleaned on both sides before
installation.
3. Place the cleaned glass flat back into the scanner (refer to section 1.4.1.2 Replacing
the Glass Flat).
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1.4.1.2 Replacing the Glass Flat
To replace the glass flat once it has been cleaned, perform the following:
1. Open the scanner transport cover.
2. Insert the glass flat into the left end first, gently pressing down against the spring and
guiding the tip about ½” (12.7 mm) into the machine. This enables the other end of
the glass to swing down and rest easily into the groove.
3. Gently slide the exposed tip ¼” (6.4 mm) to the right, guiding it into its socket. The
springs will press the glass flat against the holder surface. Slide the glass left and
right to feel if it is centered and seated.
4. Using the Glass & Roller Cleaner along with the Glass Cleaning Cloth, carefully
clean the exposed surface of the glass. Inspect the glass flat after cleaning to
ensure all dust and residue has been removed.
5. Close the scanner transport cover.
1.4.2 Cleaning the Back Camera’s
Glass Cover
If you have a simplex scanner, proceed to 1.4.3 Calibrating the Cameras.
Duplex scanners contain a glass cover (not to be confused with the glass flat), which is
used for the back page camera.
It is located directly beneath the bottom lamp assembly and can be easily seen and
accessed for cleaning once the bottom lamp assembly is removed from the scanner.
Dust on the glass cover can cause streaks or make the image fuzzy; therefore, the glass
cover should be cleaned often. Depending on use, it may be necessary to clean the
glass cover more frequently.
Figure 1.11: Glass Cover
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Spectrum XF Maintenance Manual
To clean the glass cover, perform the following:
1. Power off the scanner.
2. Lift the scanner transport cover as high as it will rise.
3. Open the scanner’s side access panel.
Figure 1.12: Opening the Side Access Panel
Warning
The lamp assembly may be hot! After the scanner has been powered off,
make sure to let it sit for five to ten minutes to ensure the lamps have cooled
down.
4. Remove the bottom lamp assembly by pulling it out of the scanner, towards you and
set aside.
Figure 1.13: Removing the Lamp Assembly
5. Insert the Tech Wipe into the scanner where the lamp assembly usually resides.
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Figure 1.14: Inserting the Tech Wipe
Note
Tech Wipes are part of the Spectrum XF All-In-One Maintenance Kit. Refer to
1.5 Ordering XF All-In-One Consumables and Maintenance Kits in this manual
for information on whom and where they can be purchased from. Tech Wipes
can also be purchased independent of the Spectrum XF All-In-One
Maintenance Kit.
6. Lay the foam end of the Tech Wipe flat side down on top of the glass cover and
gently wipe any dust particles from its surface, making sure to cover the entire length
of the glass.
Note
For best results, do not re-use Tech Wipes. Doing so may re-introduce dust
from previous cleanings.
Note
For best results, Tech Wipes should not be sprayed with any type of cleaner
except in the event of a liquid spill. If a liquid spill should occur, use the
appropriate Glass & Roller Cleaner (S005659) recommended by Böwe Bell +
Howell.
Note
For the purpose of this procedure Figure 1.15 was taken from the back of the
scanner with the back scanner cover removed in order to better illustrate how
the glass cover should be cleaned using the Tech Wipe. This is for illustration
purposes only! The proper cleaning procedure for the glass cover does not
include removing the back scanner cover.
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Spectrum XF Maintenance Manual
Figure 1.15: Wiping the Length of the Glass Cover
7. Remove the Tech Wipe from the scanner.
8. Re-insert the bottom lamp assembly.
9. Close the scanner’s side access panel.
10. Close the scanner transport cover.
11. Power on the scanner.
1.4.3 Calibrating the Cameras
Camera calibration resets the white level and balance in the scanner. It performs red,
green, blue (RGB) color balance and gain setting, and horizontal light level correction.
Cameras can be calibrated independently or together.
If the camera calibration icon is flashing on the control panel LCD and the message
“Calibrate Front Camera” or “Calibrate Back Camera” (duplex scanners only) is
displayed, one or both of the cameras is in need of calibration. Cameras will need
periodic recalibration as the lamps age and after new lamps have been installed.
Note
With duplex scanners, make sure to clean the glass flat before calibrating the
back camera (Cleaning Both Sides of the Glass Flat), to ensure the best
possible calibration results.
Note
With duplex scanners, make sure to clean the back camera’s glass cover
(1.4.3 Cleaning the Back Camera Glass Cover) before calibrating the back
camera, to ensure the best possible calibration results.
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Note
For best results, the scanner should be warmed up for at least 40 minutes
before running camera calibration. Camera calibration requires that you feed
two clean calibration control sheets from the Camera Calibration Kit in
landscape operation.
Caution
Before calibrating either of the scanner’s cameras, make sure to close all
open applications on the host PC before you begin. If an open application
attempts to communicate with the scanner during the calibration process,
irreversible problems with the scanner’s EGSA board could result!
To calibrate the camera(s), perform the following:
1. Set the scanner in Manual Feeder Mode (refer to the Spectrum XF Operator Manual
for instructions).
2. From the Home menu, press the LEFT ARROW key until the Camera Calibration
menu is displayed.
FRONT* BACK
Camera Calibration
BOTH
Figure 1.16: Camera Calibration Menu
3. Press one of the following FUNCTION keys: F1 [FRONT]; F2 [BACK]; or F3 [BOTH],
depending on which camera you wish to calibrate. The camera calibration icon will
indicate which camera needs to be calibrated.
4. During the first 40 minutes of scanner operation, the following menu will prompt you
to wait until the scanner and lamps are fully warmed up before calibrating.
Wait
OK CALIBRATE
XXmin for warm up?
Figure 1.17: Camera Calibration Timer Menu
5. Press the F1 key [OK] to cancel the calibration and return to the previous menu or
press the F3 key [CALIBRATE] to ignore the warm-up requirement and proceed with
the calibration.
Caution
Ignoring the warm-up requirement may result in degrading color image quality
and is recommended only after lamp replacement. If calibration is performed
during the warm-up period, the scanner will continue to prompt for re-
calibration until a successful calibration is performed after 40 minutes.
6. The control panel LCD prompts the operator to feed the control sheets.
Feed white pages
CANCEL
Figure 1.18: Feed Control Sheets Menu
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Spectrum XF Maintenance Manual
7. In Manual Feed mode, simultaneously feed a stack of two, clean control sheets in
landscape orientation. The control sheets feed into the transport and remain there;
they are not ejected from the transport into the exit tray.
8. Once the control sheets are fed into the transport, the control panel LCD displays the
following messages/menus:
3:07 CANCEL
Calibration in progress
Figure 1.19: Calibration in Progress Menu
The Calibration in Progress menu contains a counter that displays the amount of time
the calibration is taking to complete
Note
The amount of time the calibration process takes to complete changes
depending on the model of scanner.
•8140 = approximately 7 minutes
•8120 = approximately 5 minutes
•8090 = approximately 3.5 minutes
Saving front cal data...
DO NOT TURN OFF POWER!
Figure 1.20: Saving Front Cal Data Menu
9. If the back camera is being calibrated instead of the front camera, the message on
the display will be changed accordingly to reflect this.
10. After the calibration process completes, the control sheets are ejected from the
scanner and the control panel LCD displays the following message:
Calibration Complete
DO NOT TURN OFF POWER!
Figure 1.21: Calibration Complete Message
11. The expected or normal result is that the calibration will pass. When it passes, press
the UP ARROW key to return to the Camera Calibration menu.
12. Press the CLEAR key to return to the Home menu, reset the initial scanner feed
mode (refer to the Spectrum XF Operator manual for instructions), and resume
scanning.
13. In the event of an error during calibration, the menu being displayed on the control
panel indicates which camera failed along with a numeric error code. Make sure the
control sheets are clean and perform the calibration again. If the control sheets show
dark marks after calibration, clean the transport area (refer to section 1.4.5 Cleaning
the Transport Area) and retry. If calibration fails after three attempts, contact Böwe
Bell + Howell Technical Support. Refer to the Contact Information page in this
manual for details.
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