BenQ LU960 User manual

| LU960ST / LU960

English
1
Table of Contents
Notice..................................................................................................... 2
Notice on laser............................................................................................................... 2
Cooling notice ................................................................................................................ 3
Product information ............................................................................. 5
Packing content.............................................................................................................. 5
Specication ................................................................................................................... 5
Terminals ........................................................................................................................ 6
Remote control .............................................................................................................. 7
Installation ............................................................................................. 9
Lens Cap / Lens Lock..................................................................................................... 9
Projection table.............................................................................................................. 10
LED indicator ........................................................................................ 12
Projector dimension ............................................................................. 15
RS232 command control...................................................................... 16
RS232 pin assignment.................................................................................................... 16
RS232 serial port with a crossover cable..................................................................... 16
PJLink .............................................................................................................................. 23
Please visit below website for latest version of User Manual / Installation Guide.
http://business-display.benq.com/
V1.00

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Notice
Notice on laser
Caution – use of controls or adjustments or performance of procedures other than those
specied herein may result in hazardous radiation exposure.
Do not point laser or allow laser light to be directed or reected toward other people or
reective objects.
Direct or scattered light can be hazardous to eyes and skin.
There is a potential hazard of eye exposure to laser radiation if the included instructions are not
followed.
Do not allow to look into the projector beam at any distance from the projector. An adult
should supervise the children to prevent exposure risks.
Check that there is no one looking at the lens, when using the remote control for starting the
projector.
Do not look at the projected light using optical devices(binoculars, telescopes, magnifying glasses,
reectors, etc).
yLaser class
This Laser Product is designated as Class 1 during all procedures of operation and complies with
IEC/EN 60825-1:2014.
yLaser parameters
Wavelength 449nm - 461nm (Blue)
Mode of operation Pulsed, due to frame rate
Pulse width 1.15ms
Pulse repetition rate 120Hz
Maximum laser energy 0.76mJ
Total internal power >100w
Apparent source size >10mm, at lens stop
Divergence >100 mili Radian
yLaser light instruction
Laser aperture

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Cooling notice
Allow at least 50 cm (19.7 inch) for clearance around the exhaust vent. Make sure no objects
block air inlet within 50 cm (19.7 inch).
Keep the outlet at least 1 m away from the inlets of other projectors.
Air inletAir outlet
• The projector can be installed at any angle.
360-degree projection
Caution:
Installation of the projector should be performed carefully Incomplete or improper installation may cause the
projector to fall, resulting in personal injury or property damage.

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• Allow at least 50 cm of clearance around the exhaust vent.
• Ensure that the air intake vents do not recycle hot air from the exhaust vent.
• When operating in an enclosed space, make sure that the surrounding air temperature does
not exceed the projector's operating temperature and that the air intake and exhaust vents are
unobstructed.
All enclosures should pass a certied thermal evaluation to ensure that the projector does not
recycle exhaust air. Recycling exhaust air may cause the projector to shutdown even if the ambient
temperature is within the acceptable operating temperature range.
Minimum 50 cm
(19.69 inch)
Minimum 50 cm
(19.69 inch)
Minimum 50 cm
(19.69 inch)
Minimum 50 cm
(19.69 inch)
Minimum 100 cm
(39.37 inch)

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Product information
Packing content
Specication
LU960ST LU960
Projection system 1-CHIP DMD
Native resolution 1920*1200 pixels, 16:10
Light source Laser diodes
Throw ratio 0.77 ~ 0.84 1.13 ~ 1.70
Power consumption 450Watts (Normal mode)/ 350Watts (Eco mode)
Dimension 479.6 x 402 x 182.8 mm
Weight 12 kg
Note:
•The brightness output will vary depending on each units and actual usage.
•Please nd the latest user’s manual on the local website.

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Terminals
MINI-B
Support Mini USB type B for service only.
LAN
For connection to RJ45 Cat5/Cat6 Ethernet cable to
control the projector through a network.
HDBaseT
For connection to a HDBaseT transmitter via an
Ethernet cable (Cat5/Cat6) to input up to 4K 30Hz,
RS232 control signal and IR
control signal. The HDBaseT port supports RS-232/
IR/LAN Control, which can be selected in OSD.
HDMI 2
Connection to HDMI source.
HDMI 1
Connection to HDMI source.
DISPLAYPORT
Connection to a Display Port source.
HDMI OUT
Connection to HDMI device.
PC IN
15-pin VGA port for connection to RGB, component
HD source, or PC.
MONITER OUT
Connection to other display equipment for concurrent
playback display.
AUDIO OUT
Connection to a speaker amplier or headset.
AUDIO IN
Connection to an audio input source via an audio cable.
REAR LIGHT
Illumination for terminals.
USB 1.5A
Support 5V/1.5A output.
3D SYNC IN
Connect 3D-sync in cable from a computer or an
enabled device.
3D SYNC OUT
Connection to 3D IR sync signal transmitter.
RS-232 IN
Standard 9-pin D-sub interface for connection to PC
control system and projector maintenance.
12V TRIGGER
3.5mm mini earphone jack, employs 200mA display
relay to provide 12(+/-1.5)V output and short circuit
protection.
WIRED REMOTE
Connection to wire remote controller.
Caution:
Make sure the port is valid before inserting a wired remote controller. The remote controller may be damaged in
case of an invalid port, e.g. a wired remote controller is connected to trigger output. For more information about
upgrading rmware via Lan, please contact BenQ service.

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Remote control
ON / OFF
Toggles the projector between standby mode and on.
KEYSTONE+/KEYSTONE-
Manually corrects distorted images resulting from an angled projection.
VOLUME +/VOLUME -
Increases/decreases the projector volume.
QUICK INSTALL
Displays the Quick Install OSD menu.
MUTE
Toggles projector audio between on and o.
Arrow keys (▲Up, ▼Down, ◄Left, ►Right)
When the On-Screen Display (OSD) menu is activated, the arrow keys
are used as directional arrows to select the desired menu items and to
make adjustments.
ENTER
Selects an available picture setup mode. Activates the selected On-
Screen Display (OSD) menu item.
MENU
Turns on the On-Screen Display (OSD) menu. Goes back to previous
OSD menu, exits and saves menu settings.
EXIT
Goes back to previous OSD menu, exits and saves menu settings.
INPUT
Selects an input source for display.
PCITURE
Press to display Picture menu.
NETWORK
Selects Network Display as the input signal source.
AUTO SYNC
Automatically determines the best picture timings for the displayed im-
age.
ASPECT
Selects the display aspect ratio.
BLANK
Used to hide the screen picture.

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OVERSCAN
Press to select overscan mode.
FREEZE
Freezes the projected image.
LAMP MODE
Press to display OSD menu to select desired light mode.
3D MODE
Press to display 3D setup menu.
INFO.
Press to display INFORMATION menu.
LIGHT
Press to open backlight of remote controller.
CLEAR
Clear remote ID SET assigned to all projectors.
Press CLEAR and ID SET for ve seconds. The LED blinks three times
then the ID setting is cleared.
SHUTTER
The function is not available on this projector.
ID SET
• Remote control ID SET (set the particular remote code)
Press to set remote ID.
Press ID SET for three seconds. The POWER indicator on the remote
control blinks, then press 01~99 to designate an ID.
Note:
The remote control number (Remote control ID) must match the Pro-
jector ID Setting number for accurate control.
• Clear Remote ID SET (set remote code to all)
Press CLEAR and ID SET for ve seconds. The POWER
indicator on the remote control blinks a single instance to reset
remote code to all, can control projector no matter projector id
setting.
Numeric buttons
Enters numbers in network settings.
Numeric buttons 1, 2, 3, 4 cannot be pressed when asked to enter pass-
word.
WIRE REMOTE jack
Connect to projector for wire remote control.

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Installation
Lens Cap / Lens Lock
1. Remove lens cap before booting.
2. Install lens lock
3. Secure with screws, do not fully tighten
4. Adjust the focus
5. Tighten the screws

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Projection table
• LU960ST
The screen aspect ratio is 16:10 and the projected picture is 16:10.
Note:
To optimize the projection quality, we suggest to project images in an area without grayscale.
Image size Distance
Diagonal Width Height Min distance - Wide Average Max distance - Tele
Inch mm Inch mm Inch mm Inch mm Inch mm Inch mm
60 1524 50.9 1292 31.8 808 39.2 995 41.1 1043 42.9 1091
100 2540 84.8 2154 53.0 1346 65.3 1659 68.4 1738 71.6 1818
130 3302 110.2 2800 68.9 1750 84.9 2156 89.0 2260 93.0 2363
150 3810 127.2 3231 79.5 2019 97.9 2488 102.7 2607 107.4 2727
160 4064 135.7 3446 84.8 2154 104.5 2654 109.5 2781 114.5 2909
170 4318 144.2 3662 90.1 2289 111.0 2819 116.3 2955 121.7 3090
180 4572 152.6 3877 95.4 2423 117.5 2985 123.2 3129 128.8 3272
190 4826 161.1 4092 100.7 2558 124.1 3151 130.0 3303 136.0 3454
200 5080 169.6 4308 106.0 2692 130.6 3317 136.9 3476 143.1 3636
250 6350 212.0 5385 132.5 3365 163.2 4146 171.1 4346 178.9 4545
300 7620 254.4 6462 159.0 4039 195.9 4976 205.3 5215 214.7 5454
• LU960
The screen aspect ratio is 16:10 and the projected picture is 16:10.
Note:
To optimize the projection quality, we suggest to project images in an area without grayscale.
Image size Distance
Diagonal Width Height Min distance - Wide Average Max distance - Tele
Inch mm Inch mm Inch mm Inch mm Inch mm Inch mm
60 1524 50.9 1292 31.8 808 57.3 1456 71.8 1825 86.3 2193
100 2540 84.8 2154 53.0 1346 95.6 2427 119.7 3041 143.9 3655
130 3302 110.2 2800 68.9 1750 124.2 3156 155.7 3954 187.1 4752
150 3810 127.2 3231 79.5 2019 143.4 3641 179.6 4562 215.9 5483
160 4064 135.7 3446 84.8 2154 152.9 3884 191.6 4866 230.2 5848
170 4318 144.2 3662 90.1 2289 162.5 4127 203.6 5170 244.6 6214
180 4572 152.6 3877 95.4 2423 172.0 4369 215.5 5474 259.0 6579
190 4826 161.1 4092 100.7 2558 181.6 4612 227.5 5779 273.4 6945
200 5080 169.6 4308 106.0 2692 191.1 4855 239.5 6083 287.8 7310
250 6350 212.0 5385 132.5 3365 238.9 6069 299.3 7603 359.8 9138
300 7620 254.4 6462 159.0 4039 286.7 7282 359.2 9124 431.7 10966

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Note:
• For more visualized instructions, please go to BenQ calculator website http://projectorcalculator.benq.com/.
• Ceiling installation must be done by a qualied professional. Contact your dealer for more information. It is not
recommended you install the projector yourself.
• Only use the projector on a solid, level surface. Serious injury and damage can occur if the projector is dropped.
• Do not use the projector in an environment where extreme temperature occurs. The projector must be used
at temperatures between 41 degrees Fahrenheit (5 degrees Celsius) and 104 degrees Fahrenheit (40 degrees
Celsius).
• Screen damage will occur if the projector is exposed to moisture, dust or smoke.
• Do not cover the vents on the projector. Proper ventilation is required to dissipate heat. Damage to the
projector will occur if the vents are covered.
yLens shift range diagram
• LU960ST / LU960
Desk-Front Projection
Normal projection position
Width of projected image
Height of projected image
Height of projected image
Vertical shift
Vertical shift
Vertical shift
Vertical shift
Shift to Left Shift to Right
Max 0.62V
Max 0.62 V
1V
1H 0.24H0.24H
1V
Max 0.62V
Ceiling Mount-Front Projection
Note:
• "To optimize the projection quality, we suggest to utilize the lens shift within vertical 50% and horizontal 20%.
• Black corner may occur when reach the mechanical limitation"

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LED indicator
yLED Usage
LED Name Detailed Description
Power LED
Display the power on/o sequence status
Orange : Power O (Green + Red)
Green : Power On
Blink : Warming up/Shutting Down & Cooling / Error Code
Temperature Status LED
Display the Thermal status (Fan Fail, Over Temperature,
etc.)
Red : Thermal Over Temperature
Blink : Error Code
Lamp Status LED
Display the Lamp status (Lamp fail, Lamp spoil etc.)
Red : Lamp Fail
Blink : Error Code
ySystem message
Power Temp Light Status & Description
Orange - - Stand-by
Green
Flashing - - Powering up
Green - - Normal operation
Orange
Flashing - - Normal power-down cooling
Red
Flashing
Red
Flashing
Red
Flashing Download
Green -Red CW start fail
Green -Red
Flashing Phosphor Wheel start fail
Orange -Red Case open
Orange -Red
Flashing Filter replace warning
Orange Green
Flashing -Thermal break sensor error

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yBurn-In Messages
Power Temp Light Status & Description
Green - - Burn-in ON
Green Green Green Burn-in OFF
yLamp Error Messages
Power Temp Light Status & Description
- - Red Lamp1 error in normal operation
- - Red
Flashing Lamp is not lit up
yThermal Error Messages
Power Temp Light Status & Description
Red Red -Fan 1 error (the actual fan speed is outside the desired
speed)
Red Red
Flashing -Fan 2 error (the actual fan speed is outside the desired
speed)
Red Green -Fan 3 error(the actual fan speed is outside the desired
speed)eed)
Red Green
Flashing -Fan 4 error (the actual fan speed is outside the desired
speed)
Red
Flashing Red -Fan 5 error (the actual fan speed is outside the desired
speed)
Red
Flashing
Red
Flashing -Fan 6 error (the actual fan speed is outside the desired
speed)
Red
Flashing Green -Fan 7 error (the actual fan speed is outside the desired
speed)
Green Red -Temperature 1 error (over limited temperature)
Green Red
Flashing -Thermal Sensor 1 open error
Green Green -Thermal Sensor 1 short error
Green Green
Flashing -Thermal IC #1 I2C Connection error
Green
Flashing Red -Temperature 2 error (over limited temperature)
Green
Flashing
Red
Flashing -Thermal Sensor 2 open error
Green
Flashing Green -Thermal Sensor 2 short error
Green
Flashing
Green
Flashing -Thermal IC #2 I2C Connection error
Green Red Red Temperature 3 error (over limited temperature)

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Power Temp Light Status & Description
Green Red Red
Flashing Thermal Sensor 3 open error
Green Red Green Thermal Sensor 3 short error
Green Red Green
Flashing Thermal IC #3 I2C Connection error
Green Red
Flashing Red Temperature 4 error (over limited temperature)
Green Red
Flashing
Red
Flashing Thermal Sensor 4 open error
Green Red
Flashing Green Thermal Sensor 4short error
Green Red
Flashing
Green
Flashing Thermal IC #4 I2C Connection error

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Projector dimension
Unit: mm

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RS232 command control
RS232 pin assignment
No. Serial No. Serial
1N.C 6N.C
2RXD 7Short with pin8
3TXD 8Short with pin7
4N.C 9N.C
5Ground
RS232 serial port with a crossover cable
Function Type Operation ASCII
Power Write Power On <CR>*pow=on#<CR>
Write Power O <CR>*pow=o#<CR>
Read Power Status <CR>*pow=?#<CR>
Source
Selection
Write COMPUTER/YPbPr <CR>*sour=RGB#<CR>
Write HDMI(MHL) <CR>*sour=hdmi#<CR>
Write HDMI 2(MHL2) <CR>*sour=hdmi2#<CR>
Write HDBaseT <CR>*sour=hdbaset#<CR>
Write DisplayPort <CR>*sour=dp#<CR>
Read Current source <CR>*sour=?#<CR>
Audio Control Write Mute On <CR>*mute=on#<CR>
Write Mute O <CR>*mute=o#<CR>
Read Mute Status <CR>*mute=?#<CR>
Write Volume + <CR>*vol=+#<CR>
Write Volume - <CR>*vol=-#<CR>
Write Volume level for customer <CR>*vol=value#<CR>
Read Volume Status <CR>*vol=?#<CR>

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Function Type Operation ASCII
Audio Source
Select
Write Audio pass Through o <CR>*audiosour=o#<CR>
Write Audio-Computer1 <CR>*audiosour=RGB#<CR>
Write Audio-HDMI <CR>*audiosour=hdmi#<CR>
Write Audio-HDMI2 <CR>*audiosour=hdmi2#<CR>
Write DisplayPort <CR>*audiosour=dp#<CR>
Write HDBaseT <CR>*audiosour=hdbaset#<CR>
Read Audio pass Status <CR>*audiosour=?#<CR>
Picture Mode Write Presentation <CR>*appmod=preset#<CR>
Write sRGB <CR>*appmod=srgb#<CR>
Write Bright <CR>*appmod=bright#<CR>
Write DICOM <CR>*appmod=dicom#<CR>
Write Infographic <CR>*appmod=infographic#<CR>
Write User1 <CR>*appmod=user1#<CR>
Write User2 <CR>*appmod=user2#<CR>
Write 3D <CR>*appmod=threed#<CR>
Write HDR10 <CR>*appmod=hdr<CR>
Write HLG <CR>*appmod=hlg<CR>
Write Video <CR>*appmod=video<CR>
Read Picture Mode <CR>*appmod=?#<CR>
Picture Setting Write Contrast + <CR>*con=+#<CR>
Write Contrast - <CR>*con=-#<CR>
Write Set Contrast value <CR>*con=value#<CR>
Read Contrast value <CR>*con=?#<CR>
Write Brightness + <CR>*bri=+#<CR>
Write Brightness - <CR>*bri=-#<CR>
Write Set Brightness value <CR>*bri=value#<CR>
Read Brightness value <CR>*bri=?#<CR>
Write Color + <CR>*color=+#<CR>
Write Color - <CR>*color=-#<CR>
Write Set Color value <CR>*color=value#<CR>
Read Color value <CR>*color=?#<CR>
Write Sharpness + <CR>*sharp=+#<CR>
Write Sharpness - <CR>*sharp=-#<CR>
Write Set Sharpness value <CR>*sharp=value#<CR>
Read Sharpness value <CR>*sharp=?#<CR>
Write Color Temperature-Warm <CR>*ct=warm#<CR>
Write Color Temperature-Normal <CR>*ct=normal#<CR>
Write Color Temperature-Cool <CR>*ct=cool#<CR>
Read Color Temperature Status <CR>*ct=?#<CR>
Write Aspect 4:3 <CR>*asp=4:3#<CR>
Write Aspect 16:9 <CR>*asp=16:9#<CR>
Write Aspect 16:10 <CR>*asp=16:10#<CR>

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Function Type Operation ASCII
Picture Setting Write Aspect Auto <CR>*asp=AUTO#<CR>
Write Aspect Real <CR>*asp=REAL#<CR>
Write Aspect 2.4:1 <CR>*asp=2.4#<CR>
Read Aspect Status <CR>*asp=?#<CR>
Write Vertical Keystone + <CR>*vkeystone=+#<CR>
Write Vertical Keystone - <CR>*vkeystone=-#<CR>
Write Set Vertical Keystone value <CR>* vkeystone=value#<CR>
Read Vertical Keystone value <CR>*vkeystone=?#<CR>
Write Horizontal Keystone + <CR>*hkeystone=+#<CR>
Write Horizontal Keystone - <CR>*hkeystone=-#<CR>
Write Set Horizontal Keystone value <CR>* hkeystone=value#<CR>
Read Horizontal Keystone value <CR>*hkeystone=?#<CR>
Write Overscan Adjustment + <CR>*overscan=+#<CR>
Write Overscan Adjustment - <CR>*overscan=-#<CR>
Read Overscan Adjustment value <CR>*overscan=?#<CR>
Write 4 Corners Top-Left-X Decrease <CR>*cornerttlx=-#<CR>
Write 4 Corners Top-Left-X Increase <CR>*cornerttlx=+#<CR>
Read 4 Corners Top-Left-X Status <CR>*cornerttlx=?#<CR>
Write 4 Corners Top-Left-Y Decrease <CR>*cornerttly=-#<CR>
Write 4 Corners Top-Left-Y Increase <CR>*cornerttly=+#<CR>
Read 4 Corners Top-Left-Y Status <CR>*cornerttly=?#<CR>
Write 4 Corners Top-Right-X Decrease <CR>*cornerttrx=-#<CR>
Write 4 Corners Top-Right-X Increase <CR>*cornerttrx=+#<CR>
Read 4 Corners Top-Right-X Status <CR>*cornerttrx=?#<CR>
Write 4 Corners Top-Right-Y Decrease <CR>*cornerttry=-#<CR>
Write 4 Corners Top-Right-Y Increase <CR>*cornerttry=+#<CR>
Read 4 Corners Top-Right-Y Status <CR>*cornerttry=?#<CR>
Write 4 Corners Bottom-Left-X Decrease <CR>*cornertblx=-#<CR>
Write 4 Corners Bottom-Left-X Increase <CR>*cornertblx=+#<CR>
Read 4 Corners Bottom-Left-X Status <CR>*cornertblx=?#<CR>
Write 4 Corners Bottom-Left-Y Decrease <CR>*cornertbly=-#<CR>
Write 4 Corners Bottom-Left-Y Increase <CR>*cornertbly=+#<CR>
Read 4 Corners Bottom-Left-Y Status <CR>*cornertbly=?#<CR>
Write 4 Corners Bottom-Right-X Decrease <CR>*cornertbrx=-#<CR>
Write 4 Corners Bottom-Right-X Increase <CR>*cornertbrx=+#<CR>
Read 4 Corners Bottom-Right-X Status <CR>*cornertbrx=?#<CR>
Write 4 Corners Bottom-Right-Y Decrease <CR>*cornertbry=-#<CR>
Write 4 Corners Bottom-Right-Y Increase <CR>*cornertbry=+#<CR>
Read 4 Corners Bottom-Right-Y Status <CR>*cornertbry=?#<CR>
Write Digital Zoom In <CR>*zoomI#<CR>
Write Digital Zoom out <CR>*zoomO#<CR>
Write Auto <CR>*auto#<CR>

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Function Type Operation ASCII
Picture Setting Write Brilliant color + <CR>*BC=+#<CR>
Write Brilliant color - <CR>*BC=-#<CR>
Write Brilliant color set value <CR>*BC=value#<CR>
Read Brilliant color status <CR>*BC=?#<CR>
Write Auto(HDR) <CR>*hdr=auto#<CR>
Write SDR <CR>*hdr=sdr#<CR>
Write HDR10 <CR>*hdr=hdr#<CR>
Write HLG <CR>*hdr=hlg#<CR>
Read HDR status <CR>*hdr=?#<CR>
Write Reset current picture settings <CR>*rstcurpicsetting#<CR>
Write Reset all picture settings <CR>*rstallpicsetting#<CR>
Operation
Settings
Write Projector Position-Front Table <CR>*pp=FT#<CR>
Write Projector Position-Rear Table <CR>*pp=RE#<CR>
Write Projector Position-Rear Ceiling <CR>*pp=RC#<CR>
Write Projector Position-Front Ceiling <CR>*pp=FC#<CR>
Read Projector Position Status <CR>*pp=?#<CR>
Write Quick auto search <CR>*QAS=on#<CR>
Write Quick auto search <CR>*QAS=o#<CR>
Read Quick auto search status <CR>*QAS=?#<CR>
Write Menu Position - Center <CR>*menuposition=center#<CR>
Write Menu Position - Top-Left <CR>*menuposition=tl#<CR>
Write Menu Position - Top-Right <CR>*menuposition=tr#<CR>
Write Menu Position - Bottom-Right <CR>*menuposition=br#<CR>
Write Menu Position - Bottom-Left <CR>*menuposition=bl#<CR>
Read Menu Position Status <CR>*menuposition=?#<CR>
Write Direct Power On-on <CR>*directpower=on#<CR>
Write Direct Power On-o <CR>*directpower=o#<CR>
Read Direct Power On-Status <CR>*directpower=?#<CR>
Write Signal Power On-on <CR>*autopower=on#<CR>
Write Signal Power On-o <CR>*autopower=o#<CR>
Read Signal Power On-Status <CR>*autopower=?#<CR>
Baud Rate Write 2400 <CR>*baud=2400#<CR>
Write 4800 <CR>*baud=4800#<CR>
Write 9600 <CR>*baud=9600#<CR>
Write 14400 <CR>*baud=14400#<CR>
Write 19200 <CR>*baud=19200#<CR>
Write 38400 <CR>*baud=38400#<CR>
Write 57600 <CR>*baud=57600#<CR>
Write 11520 0 <CR>*baud=115200#<CR>
Read Current Baud Rate <CR>*baud=?#<CR>
Lamp Control Read Lamp Hour <CR>*ltim=?#<CR>
Write Normal mode <CR>*lampm=lnor#<CR>