BenQ MS500 User manual

1
Applicable Country & Regions:
All Regions
Product Service Manual – Level 2
Service Manual for BenQ:
Projector/MS500
<9H.J5277.000>
Version: 00a
Date:2011/03/31
Notice:
For RO to input specific “Legal Requirement” in specific NS regarding to responsibility and liability
statements.
Please check BenQ’s eSupport web site, http://esupport.benq.com, to ensure that you have the most
recent version of this manual.
First Edition (Mar 2011)
© Copyright BenQ Corporation 2009. All Right Reserved.

2
Content Index
1. Abbreviations & Acronyms ......................................................................3
2. About This Manual...................................................................................4
2.1 Trademark.................................................................................................................................4
2.2 Introduction..............................................................................................................................4
2.3 Important Service Information ...............................................................................................4
2.4 Safety Notice .............................................................................................................................5
2.5 Compliance Statement .............................................................................................................5
2.6 General Descriptions................................................................................................................ 5
2.7 Related Service Information ....................................................................................................5
3. Product Overview.....................................................................................6
3.1 Specification Overview............................................................................................................. 7
3.2 Packing .................................................................................................................................... 19
3.3 Customer Acceptance .............................................................................................................29
4. Level 1 Cosmetic / Appearance / Alignment Service .............................32
4.1 Cosmetic / Appearance Inspection Criteria .......................................................................... 32
4.2 OPERATIONAL INSPECTION CRITERIA..........................................................................35
4.3 Software/Firmware Upgrade Process..................................................................................... 39
4.4 Method to enter factory menu............................................................................................... 49
4.5 RS-232 connection ................................................................................................................. 50
4.6 Adjustment / Alignment Procedure....................................................................................... 52
5. Level 2 Circuit Board and Standard Parts Replacement........................56
5.1 Product Exploded View..........................................................................................................56
5.2 Product Disassembly / Assembly ...........................................................................................60
5.3 Module Assembly Key Point - Optical Engine ......................................................................63
5.4 Module Assembly Key Point - Mechanical............................................................................74
5.5 Block Diagram ........................................................................................................................86
5.6 Trouble shooting..................................................................................................................... 87
Appendix 1 – Screw List / Torque ..............................................................96
Appendix 2 - Code List: IR / RS232 / DDC Data ......................................98
Appendix 3 – Ceiling Mount Drawing .................................................... 103

3
1. Abbreviations & Acronyms
A
A/D Analog to Digital
B
BenQ BenQ Corporation
C
C/W Color Wheel
CM Concave Mirror
D
DLP Digital Light Processing / Texas Instruments®
DMD Digital Micro mirror Device
DVI Digital Video Interface
DVI-I Digital Video Interface-Integrated
P
PL Projection Lens
POM Pond of Mirrors
R
RS232
Interface Between Data terminal Equipment and
Data Communications Equipment Employing
Serial Binary Data Interchange
S
SVGA Super Video Graphics Array, A screen resolution
of 800 x 600 pixels.
SXGA Super XGA. A screen resolution of 1280x1024
pixels.
V
VGA
V
ideo Graphics Array. A screen resolution of
640x480 pixels.
X
XGA A screen resolution of 1024x768 pixels.

4
2. About This Manual
This manual contains information about maintenance and service of BenQ products. Use this
manual to perform diagnostics tests, troubleshoot problems, and align the BenQ product.
Important
Only trained service personnel who are familiar with this BenQ Product shall perform
service or maintenance to it. Before performing any maintenance or service, the
engineer MUST read the “Important Safety Information”
2.1 Trademark
The following terms are trademarks of BenQ Corporation:
BenQ
Other companies, products, or service names may be the trademarks of their respective companies.
2.2 Introduction
This section contains general service information, please read through carefully. It should be stored
for easy access place.
2.3 Important Service Information
RoHS (2002/95/EC) Requirements – Applied to all countries require RoHS.
The RoHS (Restriction of Hazardous Substance in Electrical and Electronic Equipment Directive) is a
legal requirement by EU (European Union) for the global electronics industry which sold in EU and
some counties also require this requirement. Any electrical and electronics products launched in the
market after June 2006 should meet this RoHS requirements. Products launched in the market
before June 2006 are not required to compliant with RoHS parts. If the original parts are not RoHS
complaints, the replacement parts can be non ROHS complaints, but if the original parts are RoHS
compliant, the replacement parts MUST be RoHS complaints.
If the product service or maintenance require replacing any parts, please confirming the RoHS
requirement before replace them.

5
2.4 Safety Notice
1Make sure your working environment is dry and clean, and meets all government safety
requirements.
2Ensure that other persons are safe while you are servicing the product.
3DO NOT perform any action that may cause a hazard to the customer or make the product
unsafe.
4Use proper safety devices to ensure your personal safety.
5Always use approved tools and test equipment for servicing.
6Never assume the product’s power is disconnected from the mains power supply. Check that it is
disconnected before opening the product’s cabinet.
7Modules containing electrical components are sensitive to electrostatic discharge (ESD). Follow
ESD safety procedures while handling these parts.
8Some products contain more than one battery. Do not disassemble any battery, or expose it to
high temperatures such as throwing into fire or it may explode.
9Refer to government requirements for battery recycling or disposal.
2.5 Compliance Statement
Caution: This Optical Storage Product contains a Laser device. Refer to the product specifications and
your local Laser Safety Compliance Requirements.
2.6 General Descriptions
This Service Manual contains general information. There are 2 levels of service:
Level 1: Cosmetic / Appearance / Alignment Service
Level 2: Circuit Board or Standard Parts Replacement
2.7 Related Service Information
Service Web Site
BenQ Global Service Website: http://www.benq.com/support/
eSupport Website: http://esupport.benq.com/v2

6
3. Product Overview
The projector consists of DLP projector controller, Lamp controller, Power supply system, and
System cooling controller. The DLP controller captures digital PC data and video data and then
converts them into the DMD display device. The Lamp controller dominates the lamp’s power and
synchronizes its frequency with color display sequence. The Power supply unit controls the AC line
power factor and converts primary voltage to secondary low voltages for digital board. The System
cooling controller drives the airflow to quench the lamp’s heat and electrical component’s heat.
zSpecification Overview
1.0 Panel Information
2.0 Projection Lens Specification
3.0 Optical Specification
4.0 Lamp Specification
5.0 Mechanical Specification
6.0 Packaging
7.0 Thermal Specification
8.0 Power Requirements
9.0 Compatibility
10.0 User Interface
11.0 Regulatory
12.0 Reliability
13.0 Other Feature
zInput / Output Connectors
1. Input Terminals
2. Output Terminals
3. Control Terminals and Interface
zAccessories
zEnvironmental
zElectrical Specification
zPower Supply Specification
zUI Specification

7
3.1 Specification Overview
zSpecification Overview
MS500
V
ersion: 0
3
Item Specification
1.Panel Information
1.1 Panel Type 0.55” SVGA 2xLVDS 450 DMD
1.2 Package Type 450 series
1.3 Size 0.55”
1.4 Pixels 800(H) x 600(V)
1.5 Color Depth 30 Bits (1.07 Billion Colors)
1.6 Driver Type DDP 2431
1.7 Panel Pixel Qualit
y
Follow TI spec.
1.8 Image Imperfection Follow TI spec.
2. Projection Lens Specification (For Reference)
2.1 F/#
W
ide
Tel e
2.56
2.8
2.2 Zoom Ratio 1.1±2%
2.3 Throw Ratio 1.86~2.04 (53"+-3% @ 2m)
2.4 True Zoom NA
2.5 Focal Length
W
ide:
Tel e :
21 mm
23.1mm
2.6 Offset 110%+/-5%
2.7 Visible Focus Range 1~8 m
2.8 Clearly Focus Range 1.5~6 m
2.9 Keystone Distortion
W
ide & Tele <1%
2.9 TV Distortion
W
ide & Tele <1%
2.10 Screen Distortion |A| <= 3.0 mm, |B| <= 3.0 mm, |C| <=2.5 mm @ 60”
2.11 Zoom Ring Torque N.A. (Follow
V
endor
Lens SPEC)
2.12 Focus Ring Torque 250~450g (Follow
V
endor
Lens SPEC)
2.13 Center Position
Shift(W-T)
(Video Projector only) N.A.
2.14 Zoom&Focus shaking level Follow typical sample (When needed)
2.15 Lens Shift Shaking Level N.A.
2.16 Lateral Color
Center @ 49” All other area
R
-G
<2/3 pixel <1.0 pixel
B-G
<2/3 pixel <1.0 pixel
R
-B
<1.0 pixel <1.0 pixel
2.17 Color wheel segment 6-Seg. (RYWCBG), ‘10 CW
2.18 Color wheel speed 2
x
3.Optical Specification
Test under 70” (diagonal) image size with Wide projection lens position.
Reference Meter: Vendor Factory CL-200 Meter (SN head:81531011, body:82521013)
3.1 ANSI Brightness
Normal: Minimum 2000 lm
(Typical 2250 lm, only for reference)
ECO: Minimum 1550 lm (For reference)
3.2 ANSI uniformit
y
Minimum 55%
3.3 JBMA Uniformit
y
Minimum 70%
3.4 ANSI Contrast Minimum 150:1
3.5 FOFO Contrast Minimum 2400:1 (w/ WCE)
3.7 FOFO Contrast with DB N.A.
3.8 Focus Quality
3.8.1 区Pattern (1) If pattern can be uniformly focused – not worse than

8
limit sample
–
then pass!
Limit Sample: TBD
(2) If it’s difficult to judge, then check 3.8.2
3.8.2
R
G
B
Defocus (Maximum) 3.5
3.0 3.0
Flare (Maximum) 4.0
4.0 4.0
3.9 Focus unbalance
Max. 50cm
3.10 Color Coordinate
(Confirm at PVT stage)
Color
x
y
W
hite
0.310±0.04 0.352±0.04
Red
0.625±0.04 0.367±0.04
Green
0.347±0.04 0.577±0.04
Blue
0.143±0.04 0.061±0.04
3.11 Color Uniformity
(Confirm at PVT stage)
Color △uv
White ≦0.02
Red ≦0.02
Green ≦0.02
Blue ≦0.02
3.12 Color Gamut(Compare to NTSC) Typical 60%
3.13 Light Leakage in AA
△≦0.5 lux compared with center point @ full black pattern
within 60” (Diagonal at 2.264m).
This light-leakage is only described as the spot light with
obvious shape. The uniformity difference of black pattern is
not included.
3.14 Light Leakage out of AA
≦0.5 lux, @ full black pattern with 60“~80” (Diagonal at
2.264m)
(Except DMD Defect)
3.15 Ghost Ghost Contrast > (Confirm at
EVT2 stage)
3.16 Lens Shift Speed(sec)
(only for motorized len shift) N.A.
3.17 Defect
(Color Band, Dark Corner,
Dark band) Follow limited sample (When needed).
4.Lamp Specification
4.1 Lamp
SHP220W
4.2 Lamp Sync Type
DC Lamp
4.3 Lamp Flick Follow limited sample (When needed).
4.4 Lamp Power Normal Mode
200W
ECO Mode
170W
5. Mechanical Specification
5.1 Color & Texture
specifications Refer to ID document for details
5.2 Physical Dimensions(Width X
Depth X Height) 287.3 x 232.6 x 114.4 mm
5.3 Gross Weight ≤2.3kg
5.4 Security Slot Kensington compatible slot 20Kg break away force
5.5 Lens Cover NA
5.6 Adjustment Feet Fast adjustable foot in front, Adjustable foot in rear.
Front/ Rear foot Tilt: 0-6∘,Right/Left: +2.2∘/-0.5∘
5.7 Ceiling Mounting Match BenQ’s ceiling mount required.
Use the same mounting as current shipping projectors.
5.8 Screws
A
ll color of screws should similar with the plastic color
which close it.
5.9 During PVT stage, limited sample
of color and texture should be
approved by BenQ industrial
designer and mechanical
N/A

9
engineer.
6. Packaging
6.1 Box Dimension 390 x 160 x 309
mm (W x H x D)
6.2 Net Weight (Esti.) ≤2.3kg
6.3 Gross Weight (Esti.) < 3.2 kg (Including Accessories, Projector)
6.4 Container Loading (40') 2268 (TBD)
6.5 Container Loading (20') 1080 (TBD)
6.6 Packaging Conceptual
Refer Packing Description
6.7 Container Layout
Refer Packing Description
6.8 Cushion Orientation Refer Packing Description
6.9 Cushion Material
EPE(TBD)
6.10 Box Compression Test N/A
6.11 Carton Artwork
Refer
Packing Description and Appearance Description
7. Thermal Specification
Mechanical component temperature at ambience 0~40℃
7.1 Surface held or touched for short
periods
Normal surface:
Metal< 60 ℃Plastic< 85 ℃
Bottom surface @25℃
Metal< 55 ℃Plastic< 70 ℃
7.2 Surface which my be touched Metal
Plastic
< 70 ℃< 95 ℃
7.3 Exhaust Air < 95 ℃
7.4 Audible Noise Level
Typical Normal mode:35dBA(TBD)@25°C(table center)
Eco mode: 29dBA @ 25°C(table center)
Max. Normal mode:37dBA(TBD)@25°C(table center)
Eco mode: 31dBA @ 25°C(table center)
7.5 Fan Numbers 2
8.0 Power Requirements
8.1 Power Supply (Normal)
8.2 Power consumption
Max.
322W
Standby 1W Max. at 100 ~ 240VAC
(disable loop through)
Normal
Typical 297W@110Vac
ECO
Typical 236W@110Vac
8.3 Power Connector IEC 60320 C14
8.4 Power Switch No
9.0 Compatibility
9.1 Data Compatibilit
y
9.1.1 RGB Digital
NA
9.1.2 RGB Analog Detail at CH2 2.1.4
640x480 @60/72/75/85Hz
720x400 @70Hz
800x600 @60/72/75/85Hz/120Hz
1024x768 @60/70/75/85Hz/120Hz
1024 x 576@60Hz
1024 x 600@65Hz
1152x864@75Hz
1280x768@60Hz
1280 x 800@60/75/85/120Hz
1280 x 1024@60/75/85Hz
1280 x 960@60/85Hz
1360x768@60Hz

10
1440 x 900@60Hz
1400X1050@60Hz
1600x1200@60Hz
1680x1050@60Hz
9.1.3 Macintosh
MAC 13/16/19/21
9.2 Video Compatibilit
y
9.2.1 SDTV 480i/576i
9.2.2 EDTV 480P/576P
9.2.3 HDTV 720@50P/60P,1080@50i/60i/50p/60p/24p/25p/30p
9.2.4 Video NTSC/ NTSC4.43/ PAL (Including PAL-M, PAL-N)/
SECAM/ PAL60/
9.3 Frequency
9.3.1 H-Sync 31~102KHz
9.3.2 V-Sync 23 ~ 120 Hz
9.4 DDC EDID 1.3
10.0 User Interface
10.1 Operator Keypad
10 Keys:
Power ; Source ;Auto ; Blank ; Mode/Enter ; Menu/Exit ;
Right/ Panel Key Lock ; Left/ Q? ; Up(Keystone+) ;
Down(Keystone-)
10.2 LED Indicators 3 LEDS
10.2.1 Power On/Off Status Refer to 4.4 LED definition
10.2.2 Lamp Status Refer to 4.4 LED definition
10.2.3 Temperature Status Refer to 4.4 LED definition
10.3 Electric Keystone Vertical keystone and adjustable range ±40°(It will be
updated in EVT0 stage)
10.4 Remote Control 5F.26J1K.311 x1
11.0 Regulatory
11.1 Safety
V
endor: Refer to RFQ
Internal: Refer to B106 document
11.2 EMC
V
endor: Refer to RFQ
Internal: Refer to B106 document
11.3 ESD Follow IEC 61000-4-2 and EN55024 regulation
11.4 GP
1.BenQ restriction of Hazardous Substance Guideline
(SUP-QM-07-02)
2.Other GP control items please refer PRR
12.0 Reliability
12.1 MTBF 40000 hours except DMD chip, Color wheel, Lamp and Fan,
Ballast
12.2 Lamp Lifetime
1). Lamp hour = [Hour used in Eco. Mode] + [Lamp life of
Eco. Mode]/[Lamp life of Normal Mode] *[Hour used in
Normal Mode]
2). 50% of Projectors will have 50% Initial Minimum
Brightness
12.2.1 Normal Mode
4500 hrs
12.2.2 ECO Mode 6000 hrs
13.0 Other Feature
13.1 Color Temperature at Normal 5500/6500/7500/9300K
13.2 Digital Zoom PC:max 2X, Video max:1.8X
13.3 Aspect Ratio Real / 4:3 / 16:9/ 16:10
13.4 Projection Methods
Floor Front/Ceiling Front/Floor Rear/Ceiling Rear
13.5 3D Display
Y
es, support DLP 3D
13.6 LAN
13.6.1 LAN-Crestron eControl NA

11
13.6.2 LAN-RoomView compatible NA
13.6.3 LAN-PJ Link compatible NA
13.6.4 LAN-Display(1 to many)
(4 to 1) NA
zInput / Output Connectors
1.Input Terminals
1.1 Computer Input
-
1
RGB DB-15 x 1 (Female Type)
1.2 Computer Input
-
2
RGB DB-15x 1 (Female Type)
1.3 Video Composite Video (RCA X 1)
1.4 S-Video S-
V
ideo (Mini Din) X 1
1.5 Component
-
1 RGB DB-15 x 1 (Female
Type)
1.6 Component
-
2 RGB DB-15 x 1 (Female Type)
1.7 DVI
-
1 NA
1.8 DVI
-
2 NA
1.9 HDMI Digital Video
–
1 NA
1.9.1 Support Audio Input NA
1.9.2 CEC control NA
1.10 HDMI Digital Video
–
2 NA
1.10.1 Support Audio Input NA
1.10.2 CEC control NA
1.11 Audio Input
–
1 (RCA R &L) NA
1.11.1 Related Source
NA
1.12 Audio Input – 2 (Mini Jack) Φ3.5mm Stereo Mini-Jack x 1
1.12.1 Related Source
V
ideo/ S-
V
ideo/ Computer / Component audio input
1.12.2 Input Signal Level 500mVrms 10 KΩ
1.13 Audio Input
–
3 (Mini Jack) NA
1.14 USB Input NA
1.15 LAN Input NA
2.Output Terminals
2.1 Computer Output RGB DB-15 x 1 (Female Type)
2.1.1 Signal Source loop through Computer Input
-1
2.2 Audio Output Φ3.5mm Mono Mini-Jack x 1
2.2.1 Signal Source
A
udio Input-2/ Power on/off Ring Tone
2.3 Speaker 2W X 1
2.3.1 Amplifier 1W
3.Control Terminals and Interface
3.1 IR Receiver IR Receiver x1 (Front)
3.1.1 Angle ±30°
3.1.2 Distance 0~8m
3.2 USB
3.2.1 FW Upgrade
Y
es
3.2.2 Mouse Control
Page up/down
3.2.3 USB
Display No
3.3 RS-232 D-Sub 9 Pins x 1, male Type
3.3.1 FW Upgrade
Y
es
3.3.2 Control Command
Y
es
3.4 Lan Control No
3.5 12V Trigger (Screen Control) No
3.5.1 Driving Power No
3.5.2 Overload Protection No
3.6 Wired Remote Control No

12
zAccessories:
1.Accessory
1. Power Cord 1.8m X1
2. VGA Cable 1.8m X1
3. CD x 1 (22 Language) X 1
4. Quick-Start_Card (18Language) X 1
5. Remote Control 5F.26J1K.311 x1
6. Carry Case N/A
7. Warranty Card By SKU
8. Adapter
N/A
zEnvironmental
1.Environmental
1.1 Temperature Operating 0~40°C, without condensation
Storage
-20~60°C, without condensation
1.2 Humidity Operating
10~90%RH, without condensation
Storage
10~90%RH, without condensation
1.3 Altitude Operating
W
ithout high altitude mode 0°C~35°C @
0~1499m above sea level
With high altitude mode 0°C~30°C @
1500~3000m above sea level
Storage 30℃@0~12,200m above sea level
zElectrical Specification
1.1 Electrical Interface Character
1.1.1 Composite Video Input
(1) Pin definition (RCA Jack)
(2) Signal Level:
Signal Parameter Min
Type
Ma
x
CVBS
Luminance
Amplitude, total (video+
sync)
1
V
olts
peak to peak
Amplitude, video
0.7
V
olts peak to peak
Amplitude, sync
0.3
V
olts peak to peak
Impedance
75
ohm
(3) Support Timings:
Video mode Horizontal
frequency (KHz)
V
ertical
frequency (Hz)
Sub-carrier
Frequency (MHz)
User Manual Supported
NTSC 15.73 60
3.58
Yes
PAL 15.63 50
4.43
Yes
SECAM 15.63 50
4.25 or 4.41
Yes
PAL-M 15.73 60
3.58
Yes
PAL-N 15.63 50
3.58
Yes
PAL-60 15.73 60
4.43
Yes
NTSC4.43 15.73 60
4.43
Yes

13
1.1.2 S-Video Input
(1) Pin definition (Mini Din)
4-pin Mini Din Connector
(2) Signal Level:
PIN Signal Parameter
Min
Type
Ma
x
1 GND
2 GND
3 CVBS
Luminance
Amplitude, total (video+
sync)
1
Volts peak to peak
Amplitude, video
0.7
Volts peak to peak
Amplitude, sync
0.3
Volts peak to peak
Impedance
75
ohm
4 CVBS
Luminance
Amplitude (for NTSC)
286
m Volts peak to peak
Amplitude (for
PAL/SECAM)
300
m Volts peak to peak
Impedance
75
ohm
(3) Support Timings:
Video mode
Horizontal
frequency
(KHz)
V
ertical
frequency
(Hz)
Sub-carrier
Frequency
(MHz)
User Manual Supported
NTSC 15.73 60
3.58
Yes
PAL 15.63 50
4.43
Yes
SECAM 15.63 50
4.25 or 4.41
Yes
PAL-M 15.73 60
3.58
Yes
PAL-N 15.63 50
3.58
Yes
PAL-60 15.73 60
4.43
Yes
NTSC4.43 15.73 60
4.43
Yes
1.1.3 Component Video Input
(1) Pin definition { RGB DB-15 (Female Type) }
15
610
11 15
(2) Signal Level:
Pin Signal
Parameter
Min
Type
Ma
x
1 Pr DATA
Pb DATA
Impedance
75
Ohm
3 Black pedestal
0
Volts
2
Y DATA_SOG
Impedance
75
Ohm
Amplitude
1
Volts peak-to-peak
Video amplitude
0.7
Volts peak-to-peak
Sync amplitude
0.3
Volts peak-to-peak
Black pedestal
0
Volts
6 Red GND
7 Green GND
8 Blue GND
(3) Support Timings:

14
Resolution Mode Refresh rate (Hz)
H-frequency (kHz)
Clock (MHz)
User Manual Supported
720 x 480 480i 59.94 15.73 13.5 Yes
720 x 480 480p 59.94 31.47 27 Yes
720 x 576 576i 50 15.63 13.5 Yes
720 x 576 576p 50 31.25 27 Yes
1280 x 720 720/50p 50 37.5 74.25 Yes
1280 x 720 720/60p 60 45.00 74.25 Yes
1920 x 1080 1080/24P 24 27 74.25 Yes
1920 x 1080 1080/25P 25 28.13 74.25 Yes
1920 x 1080 1080/30P 30 33.75 74.25 Yes
1920 x 1080 1080/50i 50 28.13 74.25 Yes
1920 x 1080 1080/60i 60 33.75 74.25 Yes
1920 x 1080 1080/50P 50 56.25 148.5 Yes
1920 x 1080 1080/60P 60 67.5 148.5 Yes
1.1.4 PC Input
(1) Pin definition and Signal Level:
15
610
11 15
Pin Signal Parameter Min
Type Max
1 RDATA
GDATA
BDATA
Impedance 75 Ohm
2 Amplitude 0.7 Volts peak-to-peak
3 Black pedestal 0 Volts
Pixel Clock 170 M Hz
2
GDATA_SOG Impedance 75 Ohm
Amplitude 1 Volts peak-to-peak
Video amplitude 0.7 Volts peak-to-peak
Sync amplitude 0.3 Volts peak-to-peak
Black pedestal 0 Volts
Pixel Clock 170 M Hz
13
HDATA Impedance 1 K ohm
Amplitude, low level 0 0.5 volt
Amplitude, high level 2.5 5 Volt
Frequency 31 102 K Hz
14
VDATA Impedance 1 K ohm
Amplitude, low level 0 0.8 volt
Amplitude, high level 2.5 5 Volt
Frequency 48 120 Hz
12 SDADATA Amplitude, low level 0 0.8 volt
Amplitude, high level 2.5 5 Volt
15 SCLDATA Amplitude, low level 0 0.8 volt
Amplitude, high level 2.5 5 Volt
4 NC
5 NC
6 Red GND
7 Green GND
8 Blue GND
9 DDCP 5V 5 Volts
10 Sync. Return
11 GND
2 G DATA
Share with Y
Amplitude (with sync) 1 Volts peak to peak
Impedance 75 ohm
1 R DATA
Share with Pr
Amplitude 0.7 Volts peak to peak
Impedance 75 ohm
3 B DATA
Share with Pb
Amplitude 0.7 Volts peak to peak
Impedance 75 ohm

15
(2) Support PC Timings:
Resolution Mode Refresh rate (Hz)
H-frequency
(kHz) Clock (MHz)
User Manual
Supported
720 x 400 720x400_70 70.087 31.469 28.3221 Yes
640 x 480
VGA_60 59.940 31.469 25.175
Yes
VGA_72 72.809 37.861 31.500
Yes
VGA_75 75.000 37.500 31.500
Yes
VGA_85 85.008 43.269 36.000
Yes
VGA_120**
(Reduce Blanking) 119.518 61.910 52.500
No
800 x 600
SVGA_56 56.250 35.156 36.000
Yes
SVGA_60 60.317 37.879 40.000
Yes
SVGA_72 72.188 48.077 50.000
Yes
SVGA_75 75.000 46.875 49.500
Yes
SVGA_85 85.061 53.674 56.250
Yes
SVGA_120**
(Reduce Blanking) 119.854 77.425 83.000
Yes
1024 x 768
XGA_60 60.004 48.363 65.000
Yes
XGA_70 70.069 56.476 75.000
Yes
XGA_75 75.029 60.023 78.750
Yes
XGA_85 84.997 68.667 94.500
Yes
XGA_120**
(Reduce Blanking) 119.989 97.551 115.500
Yes
1152 x 864 1152 x 864_75 75.00 67.500 108.000 Yes
1024 x 576 BenQ Notebook Timing
60.0 35.820 46.966
Yes
1024 x 600 BenQ Notebook Timing
64.995 41.467 51.419
Yes
1280 x 768
1280 x 768_60
(Reduce Blanking) 60 47.396 68.25 No
1280 x 768_60 59.870 47.776 79.5 Yes
1280 x 800
WXGA_60 59.810 49.702 83.500
Yes
WXGA_75 74.934 62.795 106.500
Yes
WXGA_85 84.880 71.554 122.500
Yes
WXGA_120**
(Reduce Blanking) 119.909 101.563 146.25
Yes
1280 x 1024
SXGA_60 60.020 63.981 108.000
Yes
SXGA_75 75.025 79.976 135.000
Yes
SXGA_85 85.024 91.146 157.500
Yes
1280 x 960 1280 x 960_60 60.000 60.000 108 Yes
1280 x 960_85 85.002 85.938 148.500 Yes
1360 x 768 1360 x 768_60 60.015 47.712 85.500 Yes
1440 x 900
WXGA+_60
(Reduce Blanking) 60 55.469 88.75 No
WXGA+_60 59.887 55.935 106.500 Yes
1400X1050 SXGA+_60 59.978 65.317 121.750
Yes
1600x1200 UXGA 60.000 75.000 162.000
Yes
1680 x 1050
1680x1050_60
(Reduce Blanking) 59.883 64.674 119.000 No
1680x1050_60 59.954 65.290 146.250 Yes
640x480@67Hz MAC13 66.667 35.000 30.240
Yes
832x624@75Hz MAC16 74.546 49.722 57.280
Yes
1024x768@75Hz
MAC19 74.93 60.241 80.000
Yes
1152x870@75Hz
MAC21 75.06 68.68 100.00
Yes
“**”It means the timing can only support 3D signal with frame sequential format.
There 3D timing showing depend the EDID file and VGA display card. It is possible that user cannot
choose the above 3D timings on VGA display card.

16
1.1.5 Audio Input (Mini-Jack 3.5mm)φ
(1) Pin definition
(2) Signal Level:
PIN Signal Parameter
Min
Type
Ma
x
1 Audio In Right
Amplitude
0.5
2 VRMS
Impedance
10
KΩ
2 NC
3 NC
5 GND
4 Audio In Left Amplitude
0.5
2 VRMS
Impedance
10
KΩ
1.1.6 Audio Headphone Output (Phone-Jack 3.5mm)φ
(1) Pin definition
(2) Signal Level:
PIN Signal Parameter
Min
Type
Ma
x
6 Audio Out Right Amplitude
mV
Impedance
32
Ω
7 Audio out detect Output ON
0.2
VDD
Output Of
f
0.8
VDD
8 NC
5 GND
9 Audio Out Left
Amplitude
mV
Impedance
32
Ω

17
1.1.7 RS232 Control Port
(1) Pin definition (D-Sub 9 Pin)
(2) Signal Level:
PIN Signal Parameter Min
Typ
e Max
1 NC
2 RX Amplitude (with sync)
-25
25
Volt
3 TX
Amplitude
-13.2
13.2
Volt
4 NC
5 GND
6 NC
7 RTSZ
8 CTSZ
9 NC
1.2 Speaker
Signal Parameter Min
Type
Ma
x
Audio Impedance (audio in)
10
Kohm
Amplitude (audio in)
500
mVolts rms
Bandwidth 300Hz
16kHz
S/N Ratio
40
dB
Total Harmonic Distortion
10
%
zPower Supply Specification
1.1 Input Power Specification
Specification Description
Input Voltage Range The unit shall meet all the operating requirements with the range 90
~ 264 VAC
Frequency Range The unit shall meet all the operating requirements with an input
frequency range 47 Hz ~ 63 Hz
Regulation Efficiency 80 % (typical) measuring at 115Vac and full load
1.2 Varist Requirement
The power supply’s varist component should stand 510V or higher power.
1.3 Lamp Power Requirement
Specification Description
Starting pulse from Ignitor 2.1KV Min.

18
zUI Specification
Keypad Description
ID Key Name Detailed Description
Key 0
Power Use this button to turn your Data Projector on and off (standby mode).
Key 9
Source To select input sources as Computer, Video, S-
V
ideo, YpbPr
Key 7
Auto Toggle auto-tracking image function
Key 3
Blank Press “Blank” key first to blank the screen
Key 5
Mode/Enter
(1) When there is no OSD menu, this bottom is Mode hot key; user would
press this bottom to choose one of preset modes
(2) When there is confirm message, user could press this key to confirm
Key 1
Menu/Exit Press this key to open/exit the OSD menu
Key 8
Right/
(1) By pressing “Volume +” button, the volume of the sound can be magnified
gradually.
(2) When there is OSD menu, user can press this key to move to right item
Key 2
Left/
(1) By pressing “Volume
-” button, the volume of the magnified sound will be
reduced gradually.
(2) If there is OSD menu, user can press this key to move to the left item
Key 4
Up (1) Move item bar. (2) Move to page level. (3) Keystone+.
Key 6
Down (1) Move item bar. (2) Move to page level. (3) Keystone-.
Remote Control Function and Key Code Definition
(Detail See Appendix2)

19
3.2 Packing
【NOTE】The updated Service BOM is on SPO system. Please check it to order service parts.
1. For 13A~13T, Exclude 13L/13F :
Be
careful to
locate the
power cord
pins and not
to poke the
projector.

20
2. For 13L :
Other manuals for MS500
2
Table of contents
Other BenQ Projector manuals