BERG BIM-350F User manual

INSTRUCTION MANUAL
Modular Ice Machines
BIM-350F
BERG MOD HD 350 LB ICE MACH FC
BIM-350H
BERG MOD HD 350 LB ICE MACH HC
BIM-500F
BERG MOD HD 500 LB ICE MACH FC
BIM-280F
BERG UC 280 LB ICE MACH FC S/S
This manual contains important information regarding your unit. Please read this manual
thoroughly prior to equipment set-up, operation and maintenance. Failure to comply with
regular maintenance guidelines outlines in this manual may void the warranty.
BIM-500H
BERG MOD HD 500 LB ICE MACH HC

WARNINGS
• This appliance is equipped with a three prong grounding plug for your protection against shock.
• Do not immerse unit, cord or plug in liquid at any time.
• Unplug cord from outlet when not in use and before cleaning.
• Do not use this unit for anything other than its intended use.
• Do not use outdoors.
• Always use on a rm, dry and level surface.
• Do not use if unit has a damaged cord or plug, in the event the appliance malfunctions, or if the appliance has been damaged in any manner.
• Keep children and animals away from unit.
• All repairs should be done by authorized professionals only.
• Ensure that the designated power supply is adequate for continual usage and the voltage is correct.
*Improper installation, adjustment, alteration, service or maintenance can cause property damage, injury or death.
Read the installation, operation and maintenance instructions thoroughly before installing or servicing this equipment.
UNPACKING THE UNIT
• Check to ensure the shipping carton is not damaged.
•Remove all packing material and make sure all accessories and components are included in the box.
INSTALLATION
1. The unit should be placed in a clean and at area that has a drain. Minimum clearance for the back of the unit should be at
least 8” and 6” on each side. Clearance in front should be at least 12”. This is to allow for proper air discharge from the unit
while it’s running. If the minimal clearance on all sides is reduced, ice capacity will be reduced. For best results, do not install
next to heat producing appliances.
2. The ambient temperature where this unit is going to be installed should have a minimum of 40°F and a maximum of 100°F.
3. Check the connection, voltage and safety grounding after installation.
4. Installation should be performed by a professional technician only.
ELECTRIC CONNECTION:
1. This unit has a 115 volt NEMA 5-20P electrical connection. Please ensure proper voltage where installed.
WATER PIPE CONNECTION:
This unit comes with all of the hoses and external water lter needed for your connection.
1. Connect your main water line to the external water lter.
2. Using the hose supplied, connect it to the 3/8” FPT water inlet connection at the top of the unit and then connect to external
water lter.
3. Using other supplied hose, connect to the 5/8” FPT drain pipe connection and route that hose to the your oor drain.
4. For ice bin, attach drain hose to rear bin connection and route the hose to your oor drain.
Please note: Cube ice machines use more water than what will end up in the bin as ice. Some water will be drained out every
cycle to reduce the amount of hard water scale in the machine. This process is known as a water purge and having an effective
purge can increase the time between needed cleaning.
Minimum Maximum
Air Temperature 40°F 100°F
Water Temperature 33°F 90°F
Water Pressure 19 psi 80 psi
Do not bend the drain pipe
Main water line
Drain pipe
Power connection
External lter
November 2020

CONTROL PANEL
OPERATION
• STARTING – After the power and water supply have been properly connected, switch the machine on by pressing the
ON/OFF button on the display panel
• PRE- COOLING – The inlet valve will automatically open once the machine is turned on. The evaporator will pre-cool for 30
seconds before water pumping will start. The compressor will start, and the water pump will stop running. The inlet valve
will remain open until reaching the specied level.
• ICE-MAKING – The water pump will begin working after the machine has pre-cooled for 30 seconds. The water will ow
continuously through the evaporator and will form ice cubes in the ice tray.
• ICE FALL – When the machine has reached its capacity the pump will shut down and the frost valve will open allowing hot
air into the evaporator. In approximately 1-2 minutes, the ice from the evaporator will fall into the ice bin. In order to avoid
injury, do not put your hands into the ice bin during this process.
• SHUTDOWN – If the machine is running and needs to be shutdown, click the ON/OFF button on the control panel
• FULL ICE BIN – The machine will automatically stop when the ice bin is full. The machine will automatically restart when
the ice bin has been emptied.
THE MACHINE WILL STOP WORKING WHEN THE FOLLOWING OCCURS:
•The ice does not fall after 3 attempts
•The ambient temperature exceeds the maximum temperature allowed (100°F)
•The machine runs out of water
November 2020

MAINTENANCE
This ice machine requires the following types of maintenance:
•Remove the build up of mineral scale from the ice machine’s water and internal sensor system
•Sanitize all parts of the ice machine’s water system and storage bin
•Clean or replace the air lter and condenser
It is the user’s responsibility to maintain the ice machine and storage bin in a sanitary condition. Without doing this regularly, the
machine will become unsanitary. Ice machines also require occasional cleaning of their water systems with specic chemicals
used to dissolve the mineral build up that occurs over time.
EXTERIOR CLEANING
To properly clean the exterior of the unit, wipe all surfaces with a damp washcloth to remove dirt and dust. It is recommended to
use a mild soap and warm water solution to help remove heavier buildup of grease and dirt. To prevent damage to the exterior
never use steel wool or abrasive pads for cleaning. Never use bleach or citrus based cleaners on the outside of the unit.
DESCALING AND SANITIZING
It is important to descale and sanitize the ice machine every six months. This process removes lime, scale and mineral deposits
throughout the entire water system and keeps the unit in line with health code requirements. It is recommended to have this
cleaning process performed by a authorized professional to ensure its done correctly. You will need descaler and sanitizing
solutions to properly perform this cleaning process.
1. Remove the front panel by unscrewing the four screws located in each corner
2. Remove the evaporator cover.
3. Remove all ice from the storage bin and dispenser.
4. On the control panel push the “CLEAN” button to start the cycle.
5. Pour descaler into the reservoir. The unit will circulate the descaler, drain and ush it through the internal water system. This
process will take about 20-30 minutes. Once completed, the machine will stop circulating.
6. To clean the internal components, in a pail mix together 1 oz of descaler to 12 ounces of water. The components that need to
be sanitized are the water distributor, ice thickness sensor, adjustment screw, water level sensor and evaporator cover. These
components need to be removed from the machine and sanitized individually. Once sanitized, return the components to their
places inside the machine and run the “CLEAN” cycle again to fully ush away all of the sanitizing solution. Once the initial
harvest cycle has run, the reservoir will ll up again. Pour sanitizing solution into the reservoir to begin the next sanitizing cycle.
This cycle will take about 20-30 minutes to run. Once completed, the machine will stop circulating.
7. Once unit has completed the “CLEAN” cycle, replace evaporator cover and re-attach the front panel.
ICE STORAGE BIN
1. To clean the ice storage bin, rst remove and discard all ice.
2. Mix together a solution of descaler and water following the instructions on the descaler bottle.
3. Wash all interior surfaces of the ice storage bin to remove any mineral scale build up. Flush excess cleaning solution through
the bin’s drain.
4. Mix a solution of sanitizer and water following the instructions on the bottle.
5. Wash all interior surfaces of the ice storage bin and ush out excess sanitizer solution through the bin’s drain.
AIR FILTERS
It is important to clean the air lters regularly and prevent them from getting dirty. If not properly cleaned, the machine will not
run efciently.
1. Pull all of the air lters out.
2. Wash off dust and grease on the lter with warm water.
3. Return lter to its original position. Do not operate unit without the air lters in place. To remove air lter,
pull out from side.
November 2020

EXTERNAL WATER FILTER
The external water lter must be checked regularly to ensure proper ltration and water pressure. Change cartridges every 6
months or if water pressure drops low when the ice machine is lling with water.
Problem Symptoms Solutions
Ice machine not starting up No power supply Check if unit is plugged in
Machine stops running after 3
minutes
High pressure protection Lower the ambient temperature
Ice isn’t falling into bin Ice machine is dirty
Ambient temperature is low
Clean the machine
Raise ambient temperature
Ice is too thin Water level is low
Inlet valve isn’t working
Low water pressure
Blockage in the water line
Check the water level
Make sure inlet valve is working
Check water pressure
Clear pipeline if needed
Slow ice production Condenser is dirty
Ambient temperature is too high
Not enough airow clearance
around the unit
Clean the air lter and condenser
Lower the ambient temperature
Check to make sure there is adequate
space for airow around the unit
TROUBLESHOOTING
ERROR CODES
Ice Skating Board or
Ice Full Switch Fault
Sleeping mode
and recover after
the baffle is reset
E03
Ice Unload Overtime
Sleeping mode
E04
High Temp. Fault
Sleeping mode
E05
Water Shortage Fault
Sleeping mode
and retry every 30
mins
E06
Over-Pressure Fault
Sleeping mode
E07
Condenser Sensor
Open Circuit Fault
Keep working
E08
Condenser Sensor
Short Circuit Fault
Keep working
E09
Water Temperature
Sensor Open Circuit
Fault
Keep working
E10
Water Temperature
Sensor Short Circuit
Fault
Keep working
E13
Water Level Control
Fault
Sleeping mode
Code
E01
Comments Work Mode
November 2020

Exploded Diagram for BIM-350F/BIM-350H
Ref. Part No. Name Specification Number
1 03.005.041 microchannel condenser-329A HX-L116-99-SHCL005 1
2 03.006.028 fan-EBM EBMPAPST M4Q045-DA11-04 70/18W 115VAC
1
3 03.007.008 Fan blades Φ254 34°, hair dryer, aluminum 1
4 04.010.008 Condensation sensor Stainless steel probe 1000mm 1
5 04.003.008 inlet valve 110~120V 4W 50/60HZ Blue 1266220 1.2L 1
6 04.002.006 drain valve DSVP12N-2LSX-120A 110V 60HZ 12W 74017-82 1
7 03.001.091 compressor-R290 SECOP, NLE11MN,115V,60Hz 1
8 02.006.002 dry filter φ19*150*3.1*6.5 1
9 04.004.017 expansion valve R290 NO.3 pool TUB 1
10 03.017.018 high-voltage switch 2.4~1.9Mpa R290 1
11 04.005.003 Defrost valve body 6A 1
12 04.007.006 Defrost valve coil 115V 6A 800MM 1
13 05.015.003 Plastic ventilation window Injection molding Square M1075 1
14 05.016.005 Ventilation window filter Split machine M1035 1
15 03.011.038 PC board Split machine, switch power supply, temperature
control, with cleaning, with voice 1
16 03.012.043 display board No voice, with cleaning button 1
17 05.006.004 Electrical control fixing plate Injection molding White voice M1109 1
18 05.005.002 Control panel cover - splitter Injection Colorless transparent M1027 1
19 SL.FB.32480657. Spray pipe 13 columns 1
20 03.003.010 evaporator 12 rows * 13 columns 1
21 SL.FB.32479801. Skateboard ABS Injection molding White 1
22 03.013.009 Ice full sensor - Hall type 750mm-3 line with Chuangli Logo 1
23 09.001.001 upper water pipe Square tube spray pipe to water pump 1
24 03.010.001 water pump motor YJF61/20 110~115VAC 50/60Hz 4
25 04.010.016 Water level water temperature 4P 2M 1
26 05.002.003 Sink pump fixing plate Injection molding ABS white M1077 1
27 05.001.001 Sink 350 Injection molding M5004 1
28 BJ.FB.75630051. Front panel SUS304-Drawing film-T0.6*613.94*555 1
29 05.018.001 Door plastic end cap Injection molding black main machine 1
November 2020

Exploded Diagram for BIM-500F/BIM-500H
Ref. Part No. Name Specification Number
1 03.005.042 microchannel condenser-529A HX-L116-99-SHCL006 1
2 03.006.021 Axial Fan YWF-4E-300B hair dryer, 110V~120V 60HZ
1
3 04.010.008 Condensation sensor Stainless steel probe 1000mm 1
4 04.003.008 inlet valve 110~120V 4W 50/60HZ Blue 1266220 1.2L 1
5 04.002.006 drain valve DSVP12N-2LSX-120A 110V 60HZ 12W
74017-82 1
6 03.001.092 compressor-R290 115V / 60HZ / R290 1
7 02.006.002 dry filter φ19*150*3.1*6.5 1
8 04.004.018 expansion valve R290 NO.4 pool TUB 1
9 03.017.018 high-voltage switch 2.4~1.9Mpa R290 1
10 04.005.003 Defrost valve body 6A 1
11 04.007.006 Defrost valve coil 115V 6A 800MM 1
12 05.015.003 Plastic ventilation window Injection molding Square M1075 1
13 05.016.005 Ventilation window filter Split machine M1035 1
14 03.011.038 PC board Split machine, switch power supply,
temperature control, with cleaning, with voice 1
15 03.012.043 display board No voice, with cleaning button 1
16 05.006.004 Electrical control fixing plate Injection molding White voice M1109 1
17 05.005.002 Control panel cover - splitter machine Injection Colorless transparent M1027 1
18 SL.FB.32480661.00 Spray pipe 20 columns 1
19 03.003.013 evaporator 12 rows * 20columns 1
20 SL.FB.32479807.00 Skateboard ABS Injection molding white 1
21 03.013.009 Ice full sensor - Hall type 750mm-3 line with Chuangli Logo 1
22 09.001.002 upper water pipe Square tube spray pipe to water pump 1
23 03.010.001 water pump YJF61/20 110~115VAC 50/60Hz 1
24 04.010.016 Water level water temperature sensor 4P 2M 4
25 05.002.001 Sink pump fixing plate Injection molding ABS white M1074 1
26 05.001.002 Sink 500 Injection molding M5005 1
27 05.018.002 Front panel SUS304-Drawing film-T0.6*814.7*555 1
28 BJ.FB.75630052.00 Door plastic end cap Injection molding black main machine 1
November 2020

ONE YEAR WARRANTY - PARTS AND LABOR
BERG warrants to the original purchaser of this unit, the cabinet and all parts thereof, to be free from defects in material or workmanship, under normal use and
service, for a period of one (1) year from the date of original installation or 1 year after shipment date, whichever occurs rst.
Any parts covered by this warranty that are examined and determined to have been defective within one (1) year of original installation or 1 year after shipment
date from manufacturer, whichever occurs rst, shall be repaired or replaced as stated below. Shall be deemed to have fully complied with its obligation under the
foregoing warranties by electing either one of the following procedures:
1.Furnishing a replacement part, freight collect, in even exchange for the returned part, freight collect.
2.Receiving the defective part, freight collect; repairing it; and returning it, freight collect.
ADDITIONAL FOUR YEAR COMPRESSOR/EVAPORATOR PLATE PART WARRANTY
In addition to the (1) one year warranty stated above, warrants its hermetically and semi-hermetically sealed compressor and evaporator plate to be free from
defects in both material and workmanship under normal use and service for a period of four (4) additional years from the date of original installation but not to
exceed ve (5) years and three (3) months after shipment from manufacturer.
Compressors determined to have been defective within this extended time period will be either repaired or replaced with a compressor or compressor parts of
similar design and capacity.
The four (4) year extended compressor warranty applies only to hermetically and semi-hermetically sealed parts of the compressor and does not apply to any other
parts or components, including, but not limited to, cabinet, paint nish, temperature control, refrigerant, metering device, driers, motor starting equipment, fan
assembly any other electrical component, etc.
134A (404A) AND R290 COMPRESSOR WARRANTY
The four year compressor warranty detailed above will be voided if the following procedure is not carefully adhered to:
1.This system contains R134A (R404A) and R290 refrigerant and polyol ester lubricant. The Polyester lubricant has rapid moisture absorbing qualities. If long
exposure to the ambient conditions occur, the lubricant must be removed and replaced with new. Failure to comply with recommended lubricant specication will
void the compressor warranty.
2.Dryer replacement is very important and must be changed when a system is opened for servicing. Dryer must be used with XH-9 desiccant.
3.Micron level vacuums must be achieved to insure low moisture levels in the system. 500 microns or lower must be obtained.
WHAT IS NOT COVERED BY THIS WARRANTY
This warranty covers products shipped into the 48 contiguous United States. Warranty coverage on products used outside the 48 contiguous United States,
Hawaii, Alaska, Puerto Rico, and Canada, cover parts only.
Obligation under warranty is limited to either repair or replacement of parts, subject to the additional limitations below. This warranty neither assumes nor
authorizes any person to assume obligations other than expressly covered by this warranty.
1.WARRANTY IS NOT TRANSFERABLE. This warranty is not assignable and applies in favor of the original purchaser/user to whom delivered. Any such
assignment or transfer shall void the warranties herein made and shall void all warranties, express or implied, including any warranty of merchantability or
tness for a particular purpose.
2.NO CONSEQUENTIAL DAMAGES. Not responsible for economic loss: prot loss or special, indirect, or consequential damages, including without limitation,
losses or damages arising from food or product spoilage claims whether or not on account of refrigeration failure.
3.ALTERATION, NEGLECT, ABUSE, MISUSE, ACCIDENT, DAMAGE DURING TRANSIT OR INSTALLATION, FIRE, FLOOD, ACTS OF GOD. Not responsible for the repair or replace-
ment of any parts that have been subjected after the date of manufacture to alteration, neglect, abuse, misuse, accident, damage during transit or
installation, re, ood, or an Act of God.
4.NO IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. There are no other warranties, express, implied or statutory, except the one(1)
year warranty and the additional four(4) year compressor warranty as described above. These warranties are exclusive and in lieu of all other
warranties, including implied warranty and merchantability or tness for a particular purpose. There are no warranties which extend beyond the description on the face
hereof.
5.TRANSPORTATION COSTS. Will accept parts covered under this warranty freight collect, provided that shipment has received prior approval. Not responsible for any other
transportation costs, but will ship freight collect parts either repaired or replaced under these warranties.
6.WARRANTY CLAIMS. All claims should include: model number of the cooler, the serial number of the cabinet, proof of purchase, date of installation, and all
pertinent information supporting the existence of the alleged defect. Any action or breach of these warranty provisions must be commenced within one (1) year after that
cause of action has occurred. For warranty issues and technical support please call 888-585-9440.
7. This equipment is intended for commercial use only and this warranty is void if equipment is used in other than a commercial application.The manufacturer does not rec-
ommend or authorize the use of any product in a non-commercial application, including but not limited to residential use. The use or installation of any product in non-com-
mercial applications renders all warranties, expressed or implied, including the warranties of merchantability and tness for a particular purpose, null and void, including any
responsibility for damage, costs and legal actions resulting from the use or installation of products in any non-commercial setting.
ACE Equipment One Year Limited Warranty
ACE warrants its equipment against defects in materials and workmanship, subject to the following conditions:
ACE Equipment is warranted for one year, effective from the date of purchase by the original owner. A copy of the
original receipt or other proof of purchase is required to obtain warranty coverage. This warranty applies to the original
owner only, and is notassignable.
Should any product fail to function in its intended manner under normal use within the limits defined in this warranty, at
ACE’s discretion, such product will be repaired, replaced with a refurbished unit, or replaced with a new unit by ACE,
after defective unit has been inspected and defect has been confirmed. ACE does not assume any liability for extended
delays in replacing any item beyond its control. This warranty does not apply to rubber and non-metallic synthetic parts
that may need to be replaced due to normal usage, wear or lack of preventativemaintenance.
This warranty covers products shipped into the 48 contiguous United States. Warranty coverage on products used outside
the 48 contiguous United States, Hawaii, Alaska, Puerto Rico, and Canada, cover parts only.
The following conditions are not covered by warranty:
• Equipment failure relating to improper installation, improper utility connection or supply and problems due to
improper ventilation.
• Equipment that has not properly been maintained, damage from improper cleaning, and water damage to
controls.
• Equipment that has not been used in an appropriate manner, or has been subject to misuse, neglect, abuse,
accident, alteration, negligence, damage during transit, delivery or installation, fire, flood, riot, or act of God.
• Equipment that has the model number or serial number removed or altered.
• Equipment on which the security seal has been broken.
If the equipment has been changed, altered, modified, or repaired without express written permission from ACE, then the
manufacturer shall not be liable for any damages to any person or to any property, which may result from the use of this
equipment thereafter.
This equipment is intended for commercial use only and this warranty is void if equipment is used in other than a
commercial application.
For warranty and non-warranty related issues, technical support, please contact NSA at 1-877-672-7740. To purchase
replacement parts and warranty registration visit www.admiralcraft.com.Please have your model number, serial number
and proof of purchase ready. It is not necessary to contact the place where you originally purchased your product from.
“THE FOREGOING WARRANTY IS IN LIEU OF ANY AND ALL WARRANTIES EXPRESSED OR IMPLIED
INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILTY OR FITNESS FOR PARTICULAR
PURPOSES AND CONSTITUTES THE ENTIRE LIABILITY OF ACE. IN NO EVENT DOES THE LIMITED
WARRANTY EXTEND BEYOND THE TERMS STATED HEREIN.”
WARRANTY
REGISTRATION National Service America • 230 Park Ave, 3rd Floor WEST • New York, NY • 10169
CARD
MAIL CARD
IMMEDIATELY
(Name of Business) (Dealer Purchased From)
(Address) (City) (State) (Zip Code)
(Model Number) (Serial Number)
This card must be
mailed immediately
after installation date
This is to inform that I, (Please print name of individual who owns business)
have had the above installed in my place of business (Date of Purchase)
for warranty to be in
effect. (Contact Phone Number) (Contact E-mail) (Signature of Individual Who Owns Business)
The abovewarranties are in effect from this installation date, or 90 days, whichever comes first.
BERG ICE MACHINES, 5130 Executive Boulevard, Fort Wayne, IN 46808
Attn: Warranty Registration
ICE MACHINE WARRANTY