Best Buy BE-MSFM User manual

INSTALLATION GUIDE/GUÍA DE INSTALACIÓN
Before using your new product, please read these instructions to prevent any damage.
Antes de usar su producto nuevo, lea este instructivo para prevenir cualquier daño.
ENGLISH. . . . . . . . 3
ESPAÑOL . . . . . . 22
Full Motion Wall Mount
for 19–50" TVs/
Montaje de pared de movimiento
completo para televisores de
19 a 50 pulg.
User Guide/Guia de usario
BE-MSFM

2
Contents/Contenido
ENGLISH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Safety information and specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
VESA TV screw hole patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Tools needed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Package contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
TV Hardware Bag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Installation instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
STEP 1- Determine whether your TV has a flat, irregular, or obstructed back. . . 7
STEP 2 - Select screws, washers, and spacers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
STEP 3 - Installing the TV plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
STEP 4 - Determine wall-mount location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
STEP 5 - Option 1: Install on a wood stud wall. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
STEP 5 - Option 2: Install on a solid concrete or concrete block wall. . . . . . . . . . 15
STEP 6 - Mount your TV to the wall plate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
ONE-YEAR LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
ESPAÑOL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Información de seguridad y especificaciones . . . . . . . . . . . . . . . . . . . . . . . . . .22
Características . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Patrones de agujeros de tornillos VESA para televisores . . . . . . . . . . . . . . . . . . . . . 22
Dimensiones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Herramientas requeridas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Contenido del paquete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Elementos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Bolsa de accesorios para televisor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Instrucciones de instalación. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
PASO 1 - Determine si su televisor tiene una parte posterior plana, irregular u
obstruida. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
PASO 2 - Selección de los tornillos, arandelas y espaciadores . . . . . . . . . . . . . . . . 27
PASO 3 - Instalación de la placa del televisor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
PASO 4 - Determine la ubicación del montaje en pared . . . . . . . . . . . . . . . . . . . . . 32
PASO 5: Opción 1: Instale en una pared con viga de madera. . . . . . . . . . . . . . . . . 33
PASO 5: Opción 2: Instalación en una pared de concreto sólido o de bloques de
concreto . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
PASO 6 - Fijación del televisor a la placa para pared . . . . . . . . . . . . . . . . . . . . . . . . . 37
GARANTÍA LIMITADA DE UN AÑO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

3
Full Motion Wall Mount for 19–50" TVs
www.bestbuy.com/bestbuyessentials
ENGLISH
Safety information and specifications
IMPORTANT
SAFETY
INSTRUCTIONS -
SAVE THESE
INSTRUCTIONS
CAUTION: Do not use this
product for any purpose not
explicitly specified by Best Buy
Essentials.
Improper installation may cause
property damage or personal
injury. If you do not understand
these directions, or have doubts
about the safety of the installation, contact Customer Service or call a qualified
contractor. Best Buy Essentials is not responsible for damage or injury caused by
incorrect installation or use.
The weight of your TV must not exceed 55 lbs. (25 kg). The wall must be capable of
supporting five times the weight of your TV and wall mount combined.
This product contains small items that could be a choking hazard if swallowed. Keep
these items away from young children!
Features
• Supports TVs between 19-50" and up to 55 lbs. (25 kg)
• Mounts to VESA patterns from 75 × 75 to 400 × 400 (with all common sizes in
between)
• Tilts to reduce glare and improve viewing angle
• Grants access to ports behind the TV
•Preventsaccidentaltip-overs
• Built and backed by Best Buy
VESA TV screw hole patterns
Your wall mount works with the following VESA TV screw hole patterns:
75 x 75 mm (2.9 x 2.9”) 300 × 300 mm (11.8 × 11.8")
100 x 100 mm (3.9 x 3.9”) 400 × 200 mm (15.7 × 7.9")
200 × 100 mm (7.9 × 3.9") 400 × 300 mm (15.7 × 11.8")
200 × 200 mm (7.9 × 7.9") 400 × 400 mm (15.7 × 15.7")
300 × 200 mm (11.8 × 7.9")
Maximum TV weight: 55 lbs. (25 kg)
TV screen size: 19 in. to 50 in. diagonal
Wall mount dimensions (H × W × D):
16.93 x 16.93 x 15.67 in. (43 x 43 x 39.8 cm)
Wall-mount weight: 5.94 lbs (2.7 kg)
We’re here for you
www.bestbuy.com/bestbuyessentials
For customer service, call: 1-866-597-8427

4
BE-MSFM
www.bestbuy.com/bestbuyessentials
Dimensions
Tools needed
You will need the following tools to assemble your new TV wall mount:
8.9 in. (22.7 cm)
8.9 in. (22.7 cm)
16.9 in. (43 cm)
16.9 in. (43 cm)
Edge-to-edge stud finder Phillips screwdriver Measuring tape
Drill
3/16 in. (5 mm) wood drill bit
(for wood stud wall)
Hammer
Pencil
Adjustable wrench OR
3/8 in. (10 mm) masonry drill bit (for
concrete wall)

5
Full Motion Wall Mount for 19–50" TVs
www.bestbuy.com/bestbuyessentials
Package contents
Make sure that you have all the parts and hardware necessary to assemble your new TV
wall mount.
Parts
Wall plate (1) TV plate (1)
Adapters (4)
Lag bolt wrench (1) Cable clip (1) 5 x 5 Allen
wrench (1)
6 x 6 Allen
wrench (1)
Wall plate template
(1)
Level magnetic (1)

6
BE-MSFM
www.bestbuy.com/bestbuyessentials
TV Hardware Bag
LABEL HARDWARE QTY. LABEL HARDWARE QTY.
A4I4
B4J4
C4B1 3
D4B2 3
E4B3 3
F4M6 2
G44
H84
M4/M5 washer
M5 × 20 mm screw
M6/M8 washer
M5 × 35 mm screw
8 x 60 mm lag bolt
M6 × 20 mm screw
Concrete anchor
M6 × 35 mm screw
Lag bolt washer
M8 × 20 mm screw
Nut
M8 × 36 mm screw
Adapter nut
Universal spacer
Adapter washer
M4 × 35 mm screw

7
Full Motion Wall Mount for 19–50" TVs
www.bestbuy.com/bestbuyessentials
Installation instructions
STEP 1- Determine whether your TV has a flat, irregular, or
obstructed back
1Carefully place your TV screen face-down on a cushioned, clean surface to protect
the screen from damages and scratches.
2If your TV has a table-top stand attached, remove the stand. See the
documentation that came with your TV for instructions.
3Lay the TV brackets, oriented vertically, on the back of your TV.
4Align the screw holes in the TV brackets with the mounting screw holes on your TV.
5Identify which type of back your TV has:
•Flat back: The brackets lay flush against the back of your TV and do not block any
jacks. You do not need spacers when assembling the wall mount.
•Obstructed back: The brackets block one or more of the jacks on the back of your
TV. You need spacers when assembling the wall mount.
•Irregularly-shaped back: There is a gap between a bracket and some part of the
back of your TV. You need spacers when assembling the wall mount.
6Remove the TV brackets.

8
BE-MSFM
www.bestbuy.com/bestbuyessentials
STEP 2 - Select screws, washers, and spacers
1Select the hardware for your TV (screws, washers, and spacers). A limited number of
TVs come with mounting hardware included. (If there are screws that came with
your TV, they are almost always in the holes on the back of your TV.) If you don't
know the correct length of the mounting screws your TV requires, test various sizes
by hand-threading the screws.
Select one of the following types of screws:
For a TV with a flat back:
• M5 × 20 mm screws (B)
• M6 × 20 mm screws (D)
• M8 × 20 mm screws (F)
For a TV with an irregular/obstructed back:
• M4 × 35 mm screws (A)
• M5 × 35 mm screws (C)
• M6 × 35 mm screws (E)
• M8 × 36 mm screws (G)
If you use M4/M5 screws, select the M4/M5 washer (I) or if you use M6 or M8 screws,
select the M6/M8 washer (J). For an irregular or obstructed TV back, also use the
spacers (H).
2Remove the screws from the holes in the back of your TV.
CAUTION: To avoid potential personal injuries and property damage, make sure that there are
adequate threads to secure the brackets to your TV. If you encounter resistance, stop
immediately and contact customer service. Use the shortest screw and spacer combination to
accommodate your TV. Using hardware that is too long may damage your TV. However, using a
screw that is too short may cause your TV to fall from the mount.
Screw is
too long
Screw fits
correctly
Screw is
too short

9
Full Motion Wall Mount for 19–50" TVs
www.bestbuy.com/bestbuyessentials
STEP 3 - Installing the TV plate
You’ll need
Measure the vertical and horizontal distances between the mounting holes on the
back of your TV. This mount supports VESA patterns from (W × H) 75 × 75 mm to
400 × 400 mm with all common sizes in between.
I(4)
B (4)
Phillips screwdriver
OR
OR
D (4)
J(4)
F (4)
OR
Screws
Washers
Lag bolt wrench (1)
H(4)
OR
A(4) C(4)
OR OR
E(4)
OR
G(4)
Adapter nut Adapter washer
TV plate (1)
Adapters (4)
75 mm
75 mm
300 mm
300 mm
400 mm
400 mm
No adapters With adapters

10
BE-MSFM
www.bestbuy.com/bestbuyessentials
Installing your adapters
Depending on the mounting-hole pattern on your TV, you may need to install the TV
plate adapters.
• Place the adapter washer over the adapter bolt, then screw on the adapter nut and
tighten with a lag bolt wrench.
Option 1: Installing the TV plate to TVs with a flat back
1Align the TV plate with the screw holes on the back of the TV. Make sure that the
plate is level.
2Place washers over the holes in theTV plate. Insert screws through the washers and
TV plate.
3Tighten the screws until they are snug against the TV plate. Do not over tighten.
Note: The washer (Ior J) size depends on the size of the screws used. Use the Iwasher
with screw B. Use the Jwasher with screw Dor screw F.
Lag bolt wrench
Adapter
Adapter washer
Adapter nut
Flat back TV
TV Plate
With screw B
With screws D or F

11
Full Motion Wall Mount for 19–50" TVs
www.bestbuy.com/bestbuyessentials
OR
Option 2: Attaching the TV plate to TVs with irregular or
obstructed backs
1Place spacers (H) over the holes on the back of the TV.
2Align the TV plate with the screw holes on the back of the TV. Make sure that the
plate is level.
3Place washers over the holes in the TV plate. Insert screws through the washers, TV
plate, and spacers.
4Tighten the screws until they are snug against the TV plate. Do not over tighten.
Note: The washer (I or J) size depends on the size of the screws used. Use the Iwasher
with screw Aor screw C. Use the J washer with screw Eor screw G.
Irregular or
obstructed back TV
TV Plate
With screw Aor C
With screws Eor G

12
BE-MSFM
www.bestbuy.com/bestbuyessentials
STEP 4 - Determine wall-mount location
You’ll need
The center of your TV will be offset .8 in. lower than the center of the wall plate on the
wall-mount. Before you drill holes in the wall:
1Measure the distance from the bottom of your TV to the center point halfway
between the top and bottom mounting holes on the back of your TV. This is
measurement a.
2Measure the distance from the floor to where you want the bottom of your TV to be
placed on the wall. Keep in mind that the bottom of your TV should be placed
above any furniture (such as entertainment centers or TV stands). Your TV should
also be above items placed on top of the furniture (like a Blu-ray player or cable
box). This measurement is b.
3Add a + b. The total measurement is the height where you want the center of the
wall plate to be on the wall.
4Use a pencil to mark this spot on the wall.
Notes:
• For more detailed information on determining where to drill your holes, visit our
online height-finder at:
http://mf1.bestbuy.selectionassistant.com/index.php/heightfinder
• Your TV should be high enough so your eyes are level with the middle of the screen.
This is normally 40 to 60 in. from the ground.
Measuring tape
Pencil
A
B
A

13
Full Motion Wall Mount for 19–50" TVs
www.bestbuy.com/bestbuyessentials
STEP 5 - Option 1: Install on a wood stud wall
You’ll need
1Locate the center of a stud with a stud finder.
2Align the center of the wall plate template at the height (a + b) you determined in
the previous step, make sure that the template is level, then tape it to the wall.
Make sure that the template holes are on the stud and the template is level.
Note: It is very important that the wall plate is level. This determines if the TV will be level
when extended from the wall.
3/16" wood drill bit
Wall plate (1)
Edge-to-edge stud finder
Measuring tape
Drill
B1 (3) B3 (3)
Adjustable wrench
Pencil
Level magnetic (1)
Wood
stud
Stud
finder
Pencil
Level
Template

14
BE-MSFM
www.bestbuy.com/bestbuyessentials
3Drill three pilot holes through the template to a depth of 2.8 in. (70 mm) using a
3/16 in. (5 mm) drill bit, then remove the template.
4Place the magnetic level on top of the wall plate, then align the wall plate with the
pilot holes, insert the lag bolts (B1) through the lag bolt washers (B3) and through
the holes in the wall plate. Make sure that the wall plate is level.
5Tighten the lag bolts only until they are firm against the wall plate. Remove the
magnetic level.
Wood
stud
2.8 in. (70 mm)
3/16 in. (5 mm)
Magnetic level
Wood stud

15
Full Motion Wall Mount for 19–50" TVs
www.bestbuy.com/bestbuyessentials
STEP 5 - Option 2: Install on a solid concrete or concrete block
wall
You’ll need
1Align the center of the wall plate template at the height (a + b) you determined in
the previous step, use the level to make sure that the template is level, then tape it
to the wall.
CAUTION: To prevent property damage or personal injury, never drill into mortar
between blocks. Mount the wall plate directly onto the concrete surface.
Note: It is very important that the wall plate is level. This determines if the TV will be level
when extended from the wall.
B1 (3) B3 (3)
Wall plate (1)
Edge-to-edge stud finder Measuring tape
Drill
B2 Concrete anchor (3)
Hammer
Adjustable wrench
3/8 in. (10 mm) masonry drill bit (for
concrete wall)
Pencil
Level magnetic (1)
Level
Template

16
BE-MSFM
www.bestbuy.com/bestbuyessentials
2Drill three pilot holes through the template to a depth of 2.8 in. (70 mm) using a
3/8 in. (10 mm) diameter masonry drill bit, then remove the template.
3Insert the concrete wall anchors (B2) into the pilot holes and use a hammer to
make sure that the anchors are flush with the concrete surface.
4Place the magnetic level on top of the wall plate, then align the wall plate with the
anchors, insert the lag bolts (B1) through the lag bolt washers (B3) and through the
holes in the wall plate. Make sure that the wall plate is level then tighten the lag
bolts only until they are firm against the wall plate.
Important: Make sure that you drill into the center of the studs.
CAUTION: Avoid potential injuries or property damage! DO NOT over-tighten the lag
bolts (B1).
Concrete wall
2.8 in. (70 mm)
3/8 in. (10 mm)
Magnetic level
* Minimum solid concrete thickness = 8 in. (20.3 cm)
* Minimum concrete block size: 8 x 8 x 16 in. (20.3 x 20.3 x 40.6 cm)

17
Full Motion Wall Mount for 19–50" TVs
www.bestbuy.com/bestbuyessentials
STEP 6 - Mount your TV to the wall plate
• With another person, lift the TV and align it with the slots on the wall plate. Thread
two nuts (M6) onto the TV plate, then tighten the nuts to secure the TV to the wall
plate with the 6 × 6 Allen wrench.
Note: Tighten the upper nut (M6) first to make sure that the TV does not slide off during
installation.
Back of TV
TV plate
6 x 6 Allen wrench
Wall plate

18
BE-MSFM
www.bestbuy.com/bestbuyessentials
STEP 7 - Managing your cables
• Thread cables for attached devices along the mounting arm, then snap the cable clip
onto the mounting arm.
STEP 8 - Adjusting the TV Mount
Leveling the TV
• If the TV screen in not level, loosen the upper and lower nuts (M6) with the 6 × 6 Allen
wrench and adjust the level, then tighten the nuts.
Note: If the TV screen does not tilt down, use a wrench to adjust the left and right two
nuts on the TV plate.
Cable clip
Cables
6 x 6 Allen wrench

19
Full Motion Wall Mount for 19–50" TVs
www.bestbuy.com/bestbuyessentials
Adjusting the tension
• To adjust the arm tension (to make the arm easier or harder to move), loosen or
tighten the tension screw with the 5 × 5 Allen wrench.
Rotating and tilting your TV
1To rotate the TV left or right, hold the sides of the TV, then push one side while
pulling the other side.
2To tilt of the TV up or down, hold the top and bottom of the TV, then tilt the TV
forward or backward.
5 x 5 Allen wrench
Tension screw
±180°
±3°
-2°~12°

20
BE-MSFM
www.bestbuy.com/bestbuyessentials
ONE-YEAR LIMITED WARRANTY
Definitions:
The Distributor* of Best Buy Essentials branded products warrants to you, the original purchaser
of this new Best Buy Essentials-branded product (“Product”), that the Product shall be free of
defects in the original manufacturer of the material or workmanship for a period of one (1) year
from the date of your purchase of the Product (“Warranty Period”).
For this warranty to apply, your Product must be purchased in the United States or Canada from a
Best Buy branded retail store or online at www.bestbuy.com or www.bestbuy.ca and is packaged
with this warranty statement.
How long does the coverage last?
The Warranty Period lasts for 1 year (365 days) from the date you purchased the Product. Your
purchase date is printed on the receipt you received with the Product.
What does this warranty cover?
During the Warranty Period, if the original manufacture of the material or workmanship of the
Product is determined to be defective by an authorized Best Buy Essentials repair center or store
personnel, Best Buy Essentials will (at its sole option): (1) repair the Product with new or rebuilt
parts; or (2) replace the Product at no charge with new or rebuilt comparable products or parts.
Products and parts replaced under this warranty become the property of Best Buy Essentials and
are not returned to you. If service of Products or parts are required after the Warranty Period
expires, you must pay all labor and parts charges. This warranty lasts as long as you own your Best
Buy Essentials Product during the Warranty Period. Warranty coverage terminates if you sell or
otherwise transfer the Product.
How to obtain warranty service?
If you purchased the Product at a Best Buy retail store location or from a Best Buy online website
(www.bestbuy.com or www.bestbuy.ca), please take your original receipt and the Product to any
Best Buy store. Make sure that you place the Product in its original packaging or packaging that
provides the same amount of protection as the original packaging.
To obtain warranty service, in the United States and Canada call 1-866-597-8427. Call agents may
diagnose and correct the issue over the phone.
Where is the warranty valid?
This warranty is valid only in the United States and Canada at Best Buy branded retail stores or
websites to the original purchaser of the product in the country where the original purchase was
made.