Best Pool Supplies RetroChlor Series Manual

INSTALLATION & OPERATING
INSTRUCTIONS
MODEL: RETROCHLOR SERIES CELL RANGE
POOL SUPPLIES AT BEST PRICES

TABLE OF CONTENTS
1. Important Warnings and Safety Instrucons................................................................................................3
1.1 Important Warnings....................................................................................................................3
1.2 Important Safety Instrucons.....................................................................................................3
2. General Overview...........................................................................................................................................4
2.1 Recommendaons and Helpful Hints.........................................................................................4
2.2 Contents and Tools Needed........................................................................................................4
3. Pool Preparaon............................................................................................................................................5
4. Power Pack & Cell Electrode Installaon.......................................................................................................5
4.1 Power Pack Installaon...............................................................................................................5
4.2 Cell Electrode Installaon...........................................................................................................5
4.3 Installaon Diagram....................................................................................................................6
5. Power Pack Operaon....................................................................................................................................8
5.1 Outputs LEDs...............................................................................................................................8
5.2 Decrease Buon..........................................................................................................................8
5.3 Increase Buon...........................................................................................................................8
5.4 Water Flow LED...........................................................................................................................8
5.5 Forward LED................................................................................................................................8
5.6 Reverse LED.................................................................................................................................8
5.7 Power Status LED........................................................................................................................8
5.8 Timer...........................................................................................................................................8
5.9 Start Up Procedure.....................................................................................................................9
5.10 Temporary Change of Polarity.....................................................................................................9
5.11 Modifying the Polarity change frequency..................................................................................9
6. Timer Seng................................................................................................................................................10
7. Water Chemistry..........................................................................................................................................12
8. Chlorinator Maintenance.............................................................................................................................14
8.1 Inspecng and Cleaning the Power Pack..................................................................................14
8.2 Inspecng and Cleaning the Cell Electrode...............................................................................15
9. Chlorinator Troubleshoong........................................................................................................................16
10. Warranty......................................................................................................................................................18
11. Technical Support........................................................................................................................................19

3
1. IMPORTANT WARNINGS & SAFETY INSTRUCTIONS
1.2 Important Safety Instrucons
To reduce the risk of injury, do not permit young children to use this product unless they have
been trained by the person responsible for their safety and they acknowledge their ability to use
such equipment. To reduce the risk of accidents or incidents, service on the unit should only be
performed by a qualified pool service professional.
When mixing acid with water, ALWAYS ADD ACID TO WATER. NEVER ADD WATER TO ACID.
DO NOT PLUG UNIT IN IF CARTON HAS BEEN WET.
CHLORINE GAS BUILDUP CAN OCCUR WITH IMPROPER WIRING: To reduce the risk of personal
injury the Power Pack is designed so that the Electrolyc Cell will only receive power when the
pool pump is on. Otherwise, dangerous chlorine gas build–up can occur. If the pump is not
installed to the AC Socket (pump outlet) on the Power Pack then the installer must ensure that
the Electrolyc Cell is never energised when the pool pump is OFF or water is not flowing
through the unit.
1.1 Important Warnings
This manual contains important informaon about the installaon, operaon and safe use of
this product. This informaon should be given to the owner and/or operator of this equipment.
When installing and using this electrical equipment, basic safety precauons should always be
followed. Failure to follow safety warnings and instrucons in this manual can result in serious
injury and/or damage to your equipment. Read and follow all warning noces and instrucons
which are included in this manual.
The Power Pack internally contains live components. There is a danger of electric shock if
opened. If the power cord is damaged then it should be replaced by the manufacturer, their
agent or similar qualified person, in order to avoid a hazard. The product shall be installed
according to AS/NZS 3000 wiring rules. It shall be installed outside the pool zone.
E
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Should you require further informaon visit
www.bestpoolsupplies.com.au

4
2. GENERAL OVERVIEW
Should you require further informaon visit
www.bestpoolsupplies.com.au
Congratulaons on your recent purchase of your RetroChlor™ Salt Water Chlorinator. Please take
a moment to read through the enre manual before installing your new unit. Your chlorinator
must be installed and operated as specified.
While every effort has been made to ensure that the informaon contained in this guide is accurate
and complete, no liability can be accepted for any errors or omissions. BEST POOL SUPPLIES reserves
the right to change the specificaons of the hardware and soware described herein at any me
without prior noce.
Please remember that your RetroChlor™ Salt Water Chlorinator is not designed to chemically maintain
your pool water and keep it balanced, but rather to produce chlorine from a mild salt soluon within
the water. We encourage regular water tesng, balancing and correcon if & when required to maintain
the recommended balanced levels of your pool water. This is a vital part of a complete maintenance
program and will ensure trouble free performance as well as a healthy and sparkling clean pool.
Thank you again for choosing RetroChlor Salt Water Chlorinator.
2.1 Recommendaons and Helpful Hints
• Read and keep your manual in a safe place.
• Increase chlorine producon when temperature goes up.
• Increase chlorine producon when number of swimmers increases.
• Use (cyanuric acid) chlorine in pool.stabiliser to stabilise
• Decrease producon when temperature goes down – (during winter).
• Take pool water sample to your local pool professional at least twice a month.
2.2 Contents and Tools Needed
2 x Red Wall
Plugs with Screws
RetroChlor Power Pack
The Installation
& Operating Instructions
Wall Mounting Bracket
RetroChlor Cell Electrode
Drill with 6mm drill bit No.2 Philips head screwdriver

3. POOL PREPARATION
5
Before operang your RetroChlor™ unit please read the following:
Handy Tips
• Check your salt levels with your local pool professional before installing your unit.
• 2500–3500ppm (0.25–0.35%)Salt levels should ideally be
Suited for high salt pools (CAN BE USED WITH SEA WATER)
• NEVER ADD SALT DIRECTLY TO THE SKIMMER BOX. This high concentraon of salt will
pass through your filtraon, pump and other pool equipment.
• For all new pool installaons please seek advice from your pool builder before adding
salt as some new surfaces request no salt to be added when inially completed.
• salt. The colder the water the lower your output but this does not mean you need more
There will always be less chlorine demand in colder water.
• We recommend 3.0kg per 1000 litres (1 cubM) of pool water and a 50 000 litre (50 cubM)
new pool needs approximately 150kg of salt.
• extra The unit can operate on mineral/magnesium chloride salts and you should allow an
20 – 30% on the ppm for these types of salts.
• Salt should always be added to the shallow end of the pool and allowed to dissolve.
Do not let the salt sele on the floor of the pool as this may cause damage to the surface.
Use your pool brush to mix the salt into the water.
• Running the pump will mix the water and help the salt to dissolve.
• – the salt Only run the pump in the first 8 12 hours (ensure the Cell is switched off) to allow
to dissolve.
• If you press the Increase output buon for 10 seconds and can get all 10 lights ON then
you have enough salt. DO NOT ADD ANY MORE SALT.
4. POWER PACK & CELL ELECTRODE INSTALLATION
4.1 Power Pack Installaon
• The RetroChlor™ Power Pack has a Ingress Protecon Rang of IP23 enabling it to be
installed outdoors. Regulaons require that the Power Pack shall be installed outside the pool zone.
• The Power Pack shall be installed according to AS/NZS 3000 wiring rules.
• The Power Pack should be installed in a well venlated posion ideally away from sunlight
and rain to prolong life and at least 1m above ground to prevent run off water entry.
• Ensure that the Power Pack is not stored near chemicals, ferlisers or in a closed
unvenlated shed with similar products as the fumes will cause excessive corrosion and
damage to the Power Pack and Control Board.
• When mounng the Power Pack on a post it is recommended to install a flat panel at least
the size of the Power Pack to act as a waterproof backing plate.
• Mount the Power Pack with the Red Plugs, Mounng Screws and Wall Mounng Bracket provided.
The Power Pack should be mounted no further than 1.5 metres from the chlorinator Cell,
for ease of operaon of the controls on the Power Pack.
4.2 Cell Electrode Installaon
• The Cell Housing can be mounted vercally but provision must be made for a gas trap (as
seen in the installaon diagram over the page in 4.3) .
• Check that the O-rings are clean, greased with silicone grease (DO NOT use petroleum
based jelly) and securely located in either end of the Cell Housing.
• Fit the Cell Electrode and ensure the Cell Locking Ring is firmly ghtened by hand (DO
NOT use a tool to ghten).
• Connect the leads from the Power Pack to the Cell ensuring a firm connecon and the
colours match accordingly..
• Plug the Power Pack 3 pin plug into a suitable weatherproof RCD protected 10amp outlet
and then plug the pump into the 3 pin AC Socket located at the boom of the Power Pack.

4. POWER PACK & CELL ELECTRODE INSTALLATION
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4.3.1 Cell with Valves and a Flow Switch
INCORRECT: Never use valves
in-line with the cell WITHOUT
a flow switch.
CORRECT: Always have a flow switch
(not-included) for each Cell or set of
Cell between two valves.
FLOW
SWITCH
CONTROLLER
FLOW
SWITCH
4.3 Installaon Diagram
CELL
FILTER
PUMP
POWER
OUTLET
POWER PACK
RETURN
TO POOL
FROM
SKIMMER BOX
WARNING: DO NOT plug in if carton has been wet.
6

4. POWER PACK & CELL ELECTRODE INSTALLATION
Important Notes
• The pump rang must not exceed 8amps.
• Saltwater may damage the electrical components in the Power Pack.
WARNING:
• We DO NOT recommend the use of valves on the inlet or outlet of the Cell Housing. If you
do use a valve then it is important to ensure that the valve cannot deadhead (lock closed)
while the pump is running. It is the installer’s responsibility to ensure some form of flow
control is installed in this instance and it disables the pump.
• ALWAYS ensure that pipe work and equipment do not allow gases generated from the Cell
to collect and build up in any part of the installaon.
• It is RECOMMENDED that the Cell Housing be installed horizontally to create a natural gas
trap that acts as a safety device. Installaon in any other way may cause explosion, injury
or death if the installer does not allow for gas removal.
• The Cell Housing must be installed in the RETURN pipework to the pool. It must always be
installed aer the filter, gas heater, solar heang or heat pump.
4.3.2 Cartridge Filter and Cell Installaon
CORRECT: Always a
good S-trap like this INCORRECT: Never straight
like this - No S-trap
4.3.3 Sand Filter and Cell Installaon
90deg S-trap
BEST WAY: Always
above the filter tank
NOTE: If you have a side-mount
filter or have to install the Cell below
the top of tank then always install a
90deg S-trap
INCORRECT: Gas can build up
into the filter as there is no S-trap
CORRECT: Even though
cell is vercal there is sll
a good S-trap
7

5. POWER PACK OPERATION
5.1 Output LEDs
There are ten chlorine producon indicang LEDs. Each indicator corresponds to 10%
of chlorine producon.
5.2 Decrease Buon
A single press of this buon decreases chlorine producon by approx. 5%. In order to turn OFF
chlorine producon it is necessary to press the buon several mes to make sure all chlorine
producon indicators are off.
5.3 Increase Buon
A single press of this buon increases chlorine producon by approx. 5%. When all ten lights are
ON the chlorine producon is 100%.
5.4 Water Flow LED
In normal operaon this LED should be OFF. If the water flow indicator is flashing or ON, the
chlorinator is in the Stand By mode and there is no water flowing through the Cell. Please ensure
that the pump is running and there is water passing through the Cell. It may take a few minutes
for this indicator to reset. At any stage that the Water Flow LED is ON pressing either the
INCREASE or DECREASE buons will try to start up the unit again.
5.6 Reverse LED
When this light is ON it indicates that the chlorinator is operang in the Reverse Direcon.
5.7 Power Status LED
In normal operaon if the LED is on steady then everything is funconing normally. If the power
light is flashing then one of the following will apply.
• Output set too low (<30%) needs turning up Cell.
• Salt level too low. Only add salt aer a professional water test.
• Calcium has built up on the Cell. Clean the cell to li output.
• Cell may be failing and a new Cell is needed to li output.
5.5 Forward LED
When this is ON it indicates that the chlorinator is operang in the Forward Direcon.
5.8 Timer
The me clock controls the operang hours of the chlorinator. See secon 6 for Timer seng
instrucons.
8

5. POWER PACK OPERATION
5.9 Start Up Procedure
• Plug the Power Pack 3 pin plug into a suitable weatherproof RCD protected 10 amp outlet
and then plug the pump into the 3 pin AC Socket located at the boom of the Power Pack.
• Ensure the Cell is connected and make sure the Brass Pins are inserted fully into the
connecons on the Cell Housing.
• Turn the 10 amp wall outlet supply switch to “ON”.
• The pump should start up and prime.
• LED's 1,2 and/or 3 will light up for 0.5 seconds.
• The last saved output set point is displayed on the top ten LED's.
• The Power status LED will be on.
• Either the "Reverse" or "Forward" LED will be on.
• Set the Timer to run 6 – 10 hours per day in the summer and 3 – 6 hours per day in the
winter. Refer to sec. 6 Timer seng for further details.
• Ensure the White Lever on the Timer is in the Automac posion and leave it here to run
the chlorinator automacally.
5.10 Temporary Change of Polarity
5.11 Modifying the Polarity change frequency
• Start with the unit "ON" and idenfy if it is operang in the FORWARD or REVERSE direcon.
• Turn the unit off by moving the White Lever on the Timer to the "OFF" posion.
• Wait 10-15 seconds and then return the White Lever to the "ON" posion.
• The polarity should change and the LED will display the opposite direcon now.
• The unit will stay in this direcon for 2 minutes and then revert back to the original
direcon.
• Return the White Lever on the Timer to the "AUTOMATIC" posion for normal operaon.
The polarity will change every 7.5 hours in normal operaon (factory set). This polarity
change can be permanently set to 10hrs, 7.5hrs or 5hrs if required. Only lower this me if the
Cell is not cleaning (mainly due to very high calcium levels).
IMPORTANT: The planum coang on the Cell plates may not last as long with quicker
change over mes as a percentage of the wear on the coang is related to the number of
polarity changes.
To permanently set the polarity change frequency follow the direcons below.
• Start with the unit "OFF".
• Press and hold the "DECREASE" buon.
• Turn the unit "ON".
• Release the "DECREASE" buon when the le 3 OUTPUT LED's are flashing indicang 10hrs
(to save this seng turn unit "OFF" now).
• To change to a 7.5hr cycle press the "INCREASE" buon once and the first 2 OUTPUT LED's
will be on indicang 7.5hrs (to save this seng turn unit "OFF" now).
• To change to a 5hr cycle press the "DECREASE" buon once and only the first OUTPUT LED
will be on indicang 5hrs (to save this seng turn unit "OFF" now).
• Aer 10 seconds turn the unit "ON" and confirm that the number of LED's that light up
correspond to the seng you desire. (3 LED's = 10hrs, 2 LED's = 7.5hrs, 1 LED = 5hrs).
All RetroChlor™ Self Cleaning models are controlled by a Main Power Supply PCB
that performs several funcons, including the change of current direcon and
water sensing.
9

6. TIMER SETTING
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Your RetroChlor™ unit comes with a simple to operate quartz mechanical Timer which has a built
in baery back up funcon.
This area of set up is crical and we recommend you take me to read it and understand why we
recommend certain sengs.
Obviously sunlight and higher bather loads in summer dissipate more chlorine than in winter.
That is why you need to check your chlorine reading regularly and adjust your sengs when
required.
It is recommended to run the unit for 2 periods every day (early morning and evening) when the
sun extracts the least amount of chlorine from the pool, giving it me to do its work.
Winter Sengs
In winter you should lower your running me by up to 50% of your summer seng depending on
your free chlorine levels. You should ideally run 2-3 hours in the morning and 2-3 hours in the
evening. This preserves and extends the life of your equipment.
Important Notes
For Timer sengs to control the unit the White Lever needs to be in the AUTO posion.
WARNING:
ALWAYS TURN THE CLOCK FACE CLOCKWISE NEVER ANTI – CLOCKWISE. You will strip plasc
gears and damage the Timer.
Summer Sengs
Ideally, run for 4 hours in the morning (6 – 10am) and 4 hours in the evening (4 – 8pm).
For a smaller pool you can run less hours. In extreme weather it may be necessary to run longer
hours.
10

6. TIMER SETTING
To adjust the me of the clock, simply hold the outside of the white segments and
turn the dial unl the clock reads the right me and the number near the mer
on/off arrow is close to the same number.
Your Timer is simple to use, easy to understand and a reliable well known design.
It has a baery back up funcon if you operate your pool equipment from a low
tariff supply that turns off at mes. It does require at least 12 hours charging at
first but simply leave it alone and it will charge itself as required.
This me is set at 8:00am and the dial pointer shows
the 8:00 posion as does the clock face hands
The Timer comes on where the pins that are pressed
out reach the White dial pointer (in this case it will
be from 6 – 10am and 4 – 8pm)
With White Lever in this posion Power Pack is OFF
With White Lever in this posion Power Pack is in
AUTOMATIC and the mer seng turns it ON/OFF
When White adjustable segment pins reach this
dial pointer (in AUTOMATIC posion)
the Power Pack turns: if pins pressed out ON
With White Lever in this posion power pack is ON
if pins pulled in OFF
11

7. WATER CHEMISTRY
7.1 Chlorine
Ideal Chlorine (Free Chlorine) Levels: 2 – 3ppm (2 – 3mg/L) and no more than 4ppm (4mg/L).
Adjust the chlorine output by pressing the Increase or Decrease output buons, a single press of the
buon adjusts the output by approx. 5%. When all ten lights are ON the chlorine producon is 100%.
Measurement Interval: Once a week
7.2 Salt
Ideal Salt Levels: 2500-3500ppm
Although salt is not consumed by the chlorinator, salt is lost during backwashing, pool overflow,
splashing and on bathers that use it. The correct salt level allows for the most efficient producon
levels and electricity consumpon.
The salt level SHOULD NOT go below 2500ppm. Operang the unit with too lile salt in the pool will
cause damage to your Cell.
Salt is the essenal element by which your unit operates. Not enough salt means not enough chlorine –
this simple rule governs the total operaon of your RetroChlor™ unit, and insufficient salt will damage
your Cell.
The unit will operate with good stability on higher salt levels but it is sll advisable to run at the correct
level to prevent damage should the output be turned up by accident. It is important to note that the
unit can operate with sea water.
Measurement Interval: Every 4 – 6 weeks
Important Notes
• NEVER ADD SALT DIRECTLY TO THE SKIMMER BOX. This high concentraon of salt will pass
through your filtraon, pump and other pool equipment.
• HANDY TIP: If you press the Increase output buon for 10 seconds and can get all 10 lights ON
then you have enough salt. DO NOT ADD ANY MORE SALT.
• The colder the water the lower your output but this does not mean you need more salt. There
will always be less chlorine demand in colder water.
• We recommend 3.5kg per 1000 litres (1 cubM) of pool water and a 50 000lt (50 cubM) new pool
needs approximately 150kg of salt.
• The unit can operate on mineral/magnesium chloride salts and you should allow an extra
20 – 30% on the ppm for these types of salts.
• Salt should always be added to the shallow end of the pool and allowed to dissolve. Do not let
the salt sele on the floor of the pool as this may cause damage to the surface. Use your pool
brush to mix the salt into the water.
• Running the pump will mix the water and help the salt to dissolve.
• Only run the pump in the first 8-12 hours (ensure the output control is set to zero lights) to allow
the salt to dissolve.
• Low salt levels (<1500ppm) will destroy the coang on the Cell and void the warranty.
The RetroChlor™ unit is designed for use with swimming pool water balanced in accordance with the
Langelier Saturaon Index with a pH range of 6.8 – 7.8.
As previously advised, for best performance and operaon of your RetroChlor™ unit, certain water
balances must be maintained within your swimming pool. Have your water tested regularly. Transport
the test water in an opaque container and have the test done as soon as possible for the most accurate
results. Following is a list of recommended water chemistry levels.
12

7. WATER CHEMISTRY
7.4 Total Alkalinity
Measurement Interval: Every 4 – 6 weeks
Ideal Total Alkalinity Levels: • Concrete Pools: 80 – 150ppm
• Fibreglass/Vinyl Pools: 80 – 120ppm
Total Alkalinity should not be confused with pH, although the two are closely related. Total
Alkalinity determines the speed and ease of pH change, it is measured in ppm. You should
use a test kit which includes a test for Total Alkalinity. Low Total Alkalinity can cause unstable
pH levels. This causes an inability to keep the pH constant and may cause staining, etching
and corrosion of metals. High Total Alkalinity will cause constantly high pH levels.
• When Total Alkalinity is high you can add hydrochloric acid (a lile at a me) to lower the
Total Alkalinity.
• When Total Alkalinity is low you can add sodium bicarbonate ( ) to raise buffer/baking soda
the Total Alkalinity.
7.5 Calcium Hardness
Measurement Interval: Every 3 months
Ideal Calcium Hardness Levels: • Concrete Pools: 250 – 300ppm
• Fibreglass/Vinyl Pools: 150 – 190ppm
In addion to pH and Total Alkalinity, Calcium Hardness must be kept in balance so that your
pool water does not become too corrosive or end up scaling the surface of your pool. These
are symptoms of swimming pool water that is unbalanced.
7.6 Stabiliser
Measurement Interval: Every 4 – 6 weeks
Ideal Stabiliser Levels: 30 – 70ppm
The importance of pool Stabiliser cannot be over emphasised. It is essenal in helping retain
chlorine in your pool. Chlorine is rapidly dissipated by sunlight and the use of Stabiliser will reduce
this dissipaon dramacally. Without Stabiliser, it may be necessary to run the unit for longer
hours.
THE MOST IMPORTANT NOTICE AND WARNING
Only add chemical in the method and quanes as indicated on the packaging provided or advised
by your local pool professional. Also, if in doubt of any results you achieve then do not hesitate to
consult with your local pool professional.
7.3 pH
Ideal pH Levels: • Concrete Pools: 7.4 – 7.6
• Fibreglass/Vinyl Pools: 7.0 – 7.2
A pH of 8.0 makes your chlorine only about 26% efficient so that is why it is crical to keep
your pH in range.
A correct pH level must be maintained to prevent problems such as black spot, staining, cloudy
water, etc. An incorrect pH level can damage the surface finish and walls of your pool.
• When pH is high you can add hydrochloric acid to lower the pH.
• When pH is low you can add sodium carbonate (soda ash) to increase the pH.
Measurement Interval: Once a week
13

8. CHLORINATOR MAINTENANCE
Should you require further informaon visit
www.bestpoolsupplies.com.au
Maintenance of your RetroChlor™ Salt Water Chlorinator is simple and a saltwater chlorinator
has to be one of the most producve pieces of equipment on your swimming pool so it requires
some basic maintenance.
While water chemistry will always be the most important form of maintenance there are also
other hints and pointers to take note of.
• DO NOT cover the Power Pack with towels or similar. There are vents that could be closed
and these need air to keep the unit cool.
• To extend the life of your unit we always recommend installaon in an under cover area
away from the elements.
• Placing the unit in a closed shed or similar environment with chemicals, ferlisers and
other corrosives will damage the unit and could void your warranty.
• Keep the chlorinator off at all mes during backwash cleaning of your filter by turning the
Cell Switch to the OFF posion. Please remember to turn it on once done and return the
unit to AUTO mode.
• Check that the Brass Pins are ght and Cell leads are in sound condion at least once a
8.1 Inspecng and Cleaning the Power Pack
Lile or no maintenance is normally required with the RetroChlor™ Power Pack.
Ensure the Power Pack 3 pin plug plugs into a suitable weatherproof RCD protected 10amp
outlet. Ensure that the pump plugs into the 3 pin AC Socket located at the boom of the
Power Pack. Check all plugs and cords for damage. If damaged then it should be replaced by
the manufacturer, their agent or similar qualified person, in order to avoid a hazard.
If the chlorinator is to be hard wired, then a qualified electrician must complete the installaon.
The RetroChlor™ Chlorinator Power Pack has small air vents and a fan inside the Power Pack to
allow internal components to remain cool in hot weather. The RetroChlor™ Power Pack has a
special oil spray applied to the inside of the unit during producon to stop the insects from
entering the unit. To help assist in keeping the insects away, apply a surface spray periodically on
the wall or post that the unit is mounted on. DO NOT spray directly into the Power Pack and make
sure the power is off when you spray. Allow adequate me for the spray to dry before turning
power on again.
14

8. CHLORINATOR MAINTENANCE
8.2 Inspecng and Cleaning the Cell Electrode
Reverse Polarity cells should not normally require cleaning, however, in areas with very hard water
all calcium may not be removed. A calcium deposit might form on the lower areas of the cell, the
sensor or the sides of the cell plates. This will NOT affect the operaon of your chlorinator.
IMPORTANT: Excessive calcium build up is not a chlorinator problem but rather a water balance
issue.
All salt chlorinator cells must be cleaned before scale/calcium builds up to the point where the
electrode gaps in the Cell are bridged. If the Cell has excessive calcium deposit, this may damage
the electrode coang, as the bridging causes rubbing on the plate coang and this will affect the
operaon.
Check the Cell frequently to prevent the accumulaon of pool debris that for any reason may have
by-passed the pool filter, parcularly aer backwashing.
Check that the O-rings are clean, greased with silicone grease (DO NOT use petroleum based jelly)
and securely located in either end of the Cell Housing.
For cleaning, please follow these steps:
• Switch off the wall outlet switch as this ensures the pump and RetroChlor™ unit will
not turn on.
• Unscrew the Cell Locking Rings and remove the Cell for inspecon. If calcium build-up is
present, use the acid blanking cap provided and immerse the electrode in cell cleaning
soluon. It is advisable to always remove the Cell for inspecon as it may be difficult to
actually see calcium build up in some circumstances.
• A soluon can be made by mixing 1 part hydrochloric acid to 10 parts of water.
If excessive build up is present a stronger soluon may be used to remove the calcium.
Using 5 parts of water will make a more aggressive soluon but will not damage the Cell.
You can use Cell Cleaning Soluons and if you do then follow the instrucon supplied.
• Allow the cleaning soluon to dissolve the calcium deposits for 10 minutes. Dispose
of the cleaning soluon at an approved Council Depot and never into storm water or
sewage drains.
HANDY TIP: Returning this mix to your pool only returns the calcium you just removed, so
you may be beer off reusing the soluon unl exhausted then disposing of it. Always
store this soluon in a safe method as advised on the container.
• Do not scratch or bend the cell plates in the Cell Housing.
• Ensure that the O–rings are clean, greased and properly seated.
• Rinse the electrode in clean water and ensure that you dry the connecons before you re-
fit the Cell into the system, ensuring that the Cell Locking Rings are hand ght and secure.
• Turn on the wall outlet switch and the pump and chlorinator will return to the mode it was
in before.
• Turn on the unit and confirm chlorine output and Timer sengs on the Power Pack.
WARNING
When mixing acid with water, ALWAYS ADD ACID TO WATER. NEVER ADD WATER TO ACID.
Eye Protecon, mask and gloves should be worn when cleaning the Cell.
15

9. CHLORINATOR TROUBLESHOOTING
9.1 Not operang at all – no lights
Not plugged into power point or power point
not turned on
Plugged into power point and turned on but sll
no power
Wall outlet working but sll no power
Check that unit power cord goes into wall
outlet and outlet is turned on
Move white lever on Timer to the ON posion
If you have checked all of the above then there
is an internal fault - call for service
Potenal Cause Remedy
White lever in the ON posion but sll no lights
Test wall outlet with a working appliance
If you suspect for any reason your hlor™ Chlorinator is not performing RetroC
or running as it should be, here are some handy troubleshoong ps that may assist you.
9.3 Water Flow LED on and no output -
Ensure sufficient water flow through chlorinator Cell
Check that the pump is ON and running
Look for air pocket - perform backwash if needed
Check skimmer and pump baskets are clean and
securely ghtened
Check for sucon leaks
Seek advice from a pool professional for any of the
above
Potenal Cause Remedy
Low or no water flow
Cell is not connected Check connecons to Cell and ghten if needed
9.4 Low output reading
Adjust output with the Output (+) buon and output
lights should increase
Check salt level (sec. 7.2)
Calcium acts as an insulator and needs to be removed
See Cleaning of Cell Electrode (sec. 8.2)
Winter water temperature can be very low
For every 1°C below 28°C the output can drop 2-3%
Check water flow and ensure a full chamber of water is
passing through the Cell
You may need to backwash your filter
Damaged coang will reduce Cell life and reduce output
If all condions are correct then Cell could be at the end
of its life
Cell may need cleaning (sec. 8.2) or the Cell may have
run its life in one direcon
Potenal Cause Remedy
Build up of calcium on the Cell plates
Water temperature is low
Insufficient water flow through the Cell
The Cell could be damaged or at the end of its life
Level low in one direcon but OK in the other
Low salt level
Output set too low
9.2 Power and Direcon Lights on - No output lights
Cell is not connected
Potenal Cause Remedy
Excessive calcium build up in the Cell
Low salt level
The Cell could be damaged or at the end of its life
Faulty control PCB or Faulty Main Power Supply PCB
Check salt level (sec. 7.2)
See Cleaning of Cell Electrode (sec. 8.2)
Damaged coang will reduce Cell life and reduce output.
If all condions are correct then Cell could be at the end
of its life
Call for service
Adjust output with the Output (+) buon and output
lights should increase
Check connecons to Cell and Power Pack, ghten if needed
Output set too low
16

9. CHLORINATOR TROUBLESHOOTING
Should you require further informaon visit
www.bestpoolsupplies.com.au
9.11 Timer loses me when mains power removed
Baery life expired Replace Timer - contact service dept
Potenal Cause Remedy
9.5 Power light is constantly flashing
Cell is not connected
Adjust output with the Output (+) buon and output
lights should increase and Power light will stay ON
Cell may need cleaning (sec. 8.2) or the Cell may have
run its life
Return unit for service
Potenal Cause Remedy
The Cell could be damaged or at the end of its life
Output set too low
Faulty Main Power Supply PCB
9.6 Power Pack only works in one direcon
Faulty Main Power Supply PCB or Relay See Changing of Polarity (sec. 5.10). If unit sll only
operates in one direcon contact service dept
Potenal Cause Remedy
9.8 Pool pump outlet not funconing properly or pump always on
Check that pump is plugged into the boom of the
Power Pack and not directly in to the wall outlet
Potenal Cause Remedy
Pump not plugged into chlorinator
9.9 Cell not cleaning, excessive calcium build up on Cell or Power Pack not changing direcon
1. See Calcium Hardness test (sec 7.5) and adjust
water accordingly
2. Manually try reverse direcon (sec 5.10 –
Temporary Change of Polarity). Failure for this to
work could indicate a faulty Main Power Supply
PCB – contact service dept
Potenal Cause Remedy
Excessively high calcium, change of direcon me
set too high or faulty Main Power Supply PCB
9.10 Low or No Chlorine Output
Unit not working correctly
Salt level is to low
pH is too high
Stabiliser is too low
Cell at the ends of its life
Check Salt guide (sec. 7.2)
Check pH guide (sec. 7.3)
Check Stabiliser guide (sec. 7.6)
If full output is not reached then it could be a failing Cell
Go through Troubleshoong from 9.2
Basic sengs such as Output Control and Timer running
hours need to be checked
Potenal Cause Remedy
Unit not set correctly
Excessive calcium build up on the Cell plates Calcium acts as an insulator and needs to be removed
See Cleaning of Cell Electrode (sec. 8.2)
9.7 Timer is not funconing properly
1. Timer is not set correctly
Refer to Timer Seng in this manual (sec. 6)
2. Faulty Timer - contact service dept
Remedy
Incorrect Timer sengs
Potenal Cause
Check connecons to Cell and ghten if needed
17

The Warranty is void under the following circumstances:
• Installaon is carried out incorrectly by any person other than a person authorised by us to do so.
• The Power Pack or Cell is serviced by any person other than a person authorised by us to do so.
• Correct salt levels are not maintained at all mes.
• The Power Pack is not protected from the elements.
• The Power Pack is not operated in a posion/area with good venlaon.
• Water has been allowed to enter the Power Pack.
• All commercial installaons.
• Insect infestaon or penetraon by dust, sand or other foreign parcles inside the Power Pack.
• Damage beyond our control.
• Equipment that has been misused, neglected, damaged, repaired without authorisaon or altered in any
way.
This warranty is applicable to workmanship and materials only.
This warranty is not transferable under any circumstance.
This unit is for use in domesc swimming pools only where the correct size unit produces enough chlorine in
approx. 8 hours. Extended periods to gain more chlorine producon voids the Warranty.
Keep your original purchase invoice and serial number in a safe place.
10. WARRANTY
THIS EQUIPMENT HAS BEEN MANUFACTURED AND TESTED TO THE HIGHEST STANDARD
AND ACCORDINGLY CARRIES THE FOLLOWING WARRANTY.
The RetroChlor Power Pack and Cell Electrode will be repaired at no charge for a period of 24 months from
the date of purchase should it be found, aer examinaon, that the failure has been caused by faulty
workmanship or materials. This is a back to base warranty.
*The warranty is NOT applicable if installed in a commercial applicaon
Adverse operang condions beyond the control of the manufacturer such as improper voltage or
water pressure, excessive ambient temperature or any condion that adversely affects the
performance of the equipment will render this warranty null and void.
Defecve equipment must be returned to the manufacturer or dealer as soon as the purchaser
becomes aware of the defect and all transport must be prepaid. Neither the manufacturer nor the
dealer shall be responsible for any goods damaged in transit.
If aer examinaon the equipment is found to be defecve it will be repaired or replaced free of
charge (other than transport costs which will be borne by the purchaser). However, if upon
inspecon of the equipment it is found that the terms of this warranty are not sasfied, then the
usual charges of the manufacturer for repair or replacement will be made.
Any liability of the manufacturer pursuant to the Trade Pracces Act 1974, as amended for a breach
of a condion or warranty shall be limited to replacing or acquiring the equipment (or part thereof)
where the same has been supplied.
The maximum liability incurred by the manufacturer shall not in any case exceed the contract price
for the equipment or the product parts or components thereof claimed to be defecve. Further, the
manufacturer shall not be liable for any loss, damage or delay directly or indirectly caused by any
malfuncon of or defect of or failure of the equipment other than as expressly provided in this
warranty.
Products sold by the manufacturer are designed for use with swimming pool water balanced in
accordance with the Langelier Saturaon Index with a pH range of 6.8-7.8. Chlorine level should not
exceed 4ppm.
The manufacturer will not be held liable for damage caused by, but not limited to, corrosion, scaling
or stress.
10.1
10.2
10.3
10.4
10.5
10.6
10.7
10.8
18

10. WARRANTY
11. TECHNICAL SUPPORT
For all warranty enquiries please contact your local distributor or contact BEST POOL SUPPLIES
directly and we will either direct you to your nearest authorised repairer or assist you with your
enquiry.
BEST POOL SUPPLIES Contact Details
Should you require further informaon visit
www.bestpoolsupplies.com.au
Disclaimer
Informaon in this guide is intended to provide general informaon on a parcular subject(s) in
good faith and is not an exhausve treatment of such subject(s). Its use is beyond the control of the
author, contributor, publishers and distributors and should not be relied upon without consulng
qualified, professional and comprehensive advice.
This guide includes subject(s) that should only be performed by or under the direcon and advice
of qualified and licenced professionals and under no circumstances should the guide be used as a
substute for such professionals.
No representaons or warranes are made that the content, advice and recommendaons in this
guide are current, free from errors or omissions, or appropriate for the user’s circumstances or
abilies. No liability or responsibility is accepted for any loss suffered as a result of any user’s
reliance on such content.
Repairs should only be carried out by qualified persons or RetroChlor appointed agents. ™
BEST POOL SUPPLIES reserves the right to refuse warranty if any damage caused to the
chlorinator or auxiliary pool equipment that is not a result of a manufacturer’s defect.
Claiming Warranty on your RetroChlor™
When making a warranty claim, please note the following informaon MUST be provided or claim
may not be approved.
• Model Number
• Power Pack
• Serial Number
• Cell Serial Number
• Proof of Purchase showing the Purchase
Date and Purchased From
• Installaon Date
• Installer
• Your Full Name
• Your Phone Number
• Your Address Details
• Details of the Issue
We keep extensive producon records so this informaon will expedite the processing of your claim.
Best Pool Supplies reserves the right to modify any model without noce.
19

21