BICICAPACE CLASSIC STANDARD / E-VERSION User manual
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User manual
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Dear customer,
we are thrilled to have you join Bicicapace’s family!
Each of our bicycles has been designed and realized to offer you a professional
tool in your everyday life!
This user manual explain the features of your bike, but do not hesitate to contact
us or ask the authorized dealer for any further information.
Enjoy your ride!
Indice
Safety information and legal requirements 9
Saddle 10
Stem 11
Brakes 12
Gear 13
Chain/Carbon belt 14
Drive unit and battery (Shimano and Bosch) 15
Wheels and tires 16
Stand 17
Lock 17
Lights 18
Transport of goods 19
Weight indications 21
Transport of children 22
Transport of Bicicapace 23
Care instructions 23
Environmental tips 24
General terms of warranty 25
Tightening torques 26
Maintenance plan 28
Bicicapace’s passport 30
Handover documentation for customer and dealer 34
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CLASSIC STANDARD / E-VERSION JUSTLONG STANDARD / E-VERSION
CLASSICONA E-VERSION JUSTLONG SPORT
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Safety information and legal
requirements
Before starting using any bike, we invite you to check all the trafc rules of your
country, provisions on carrying both people and goods, in order to be aware of
duties and rights.
In most of European countries e-bikes up to 25km/h follow the same rules of
traditional bicycles.
We invite you in verifying any rule and law in your country before starting using
your new e-bike.
Any change from the original conguration is to be intended at your own risk.
We highly recommend to always contact the authorized dealer for maintenance
and repairs of your bike.
Switch off the E-Bike system and take out the battery before carrying out any
work on your E-Bike, e.g. assembly or maintenance work, or before transporting
it. Unintentional activation of the E-Bike system poses a risk of injury.
We remind you that our bikes has been designed and realized for specic use:
you must not ride on stairs, jump or perform wheelies or similar activities.
PELICAN STANDARD / E-VERSION
CLASSIC SPORT
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Saddle
Bicicapace uses saddles that guaran-
tee high comfort for everyday use.
Optimal adjustment of the saddle
allow you to not feel any uncomfort.
Setting the bike to suit your
needs requires experience, suitable
tools and manual skills. All adjust-
ments should therefore be
made by a specialist mechanic.
As guideline, the right position of the
saddle is when your knee creates a
175° angle, in the maximum extension,
during the ride.
Do not use the bike if the seatpost is
set over the indicated mark. This mark
has to not be visible, otherwise may be
broken!
Bicicapace recommend to not cut the
seatpost and to tighten the collar to
the torque stated.
Stem
Bicicapace uses adjustable stems for
your own needs.
During the adjustment you have to
decide the inclination that offers you
maximum comfort while riding.
After changes in the handlebar
position, verify that the cables lenght
suits with the new conguration,
in order to not have danger while
braking.
Bad setting of handlebar could you
lose control of your bike while riding.
Any adjustment should therefore be
made by a specialist mechanic.
For indications on torque, refer to the
appropriate section.
After changes in inclination of the
stem is important to remember to
rotate the handlebar to make levers
and grips suit with the new position.
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Brakes
Bicicapace’s brakes guarantee an high
braking power, even exerting slight
pressure.
While braking the burden shifts
forward, leaving weight from the back.
Sudden front brakes could ip or fall
down the bike, we recommend to use
always both brakes simultaneously to
stop the ride.
Don’t press the lever while wheel is
disassembled: brake pads could touch
each other compromising brakes
function or assembly.
We recommend to contact the
authorized dealer in case of difculty
in using or unusual noises of the
braking system to control every detail.
Brakes are one of the most crucial
part of the bike. Any negligence in
maintenance can lead to accidents.
Don’t press the brake lever when the
bike is laying on the side or upside
down. It could create air bubbles
which can make brakes stop working.
Pay attention to not put lubricants,
detergents or greases on the discs. I
makes brakes stop working.
Brakes’ liquid spillage can make
brakes stop working. If cables seem
damaged go immediately to the
authorized dealer to check the
problem.
We suggest to have a brakes’ coupon
within a moths since the purchase
date, because they need few time to
settle.
Roller brakes are provided with a hole
it needs to be lubricated by the proper
Shimano’s product, in order to not
compromise its functioning.
Wet pavement, presence of gravel or
other residue could need longer brake
time and can make the rider lose the
control of the bike.
For more extensive information on the
brakes system refer to the Shimano’s
manual.
Gear
Bicicapace uses Shimano Nexus
8v, Shimano Nexus 5v, Enviolo CA e
Enviolo TR, high quality gear that help
you in carrying heavy burden though
your daily ups and downs.
This kind of gear requires to shift while
you are not pedalling.
In Shimano Nexus, up or down shifting
is completed when you heard the
sound of mechanism.
In Enviolo gear, there is no sound but
the mechanism shifts silently and
progressively by rotating the grip.
Contact the authorized dealer for any
adjustment of the gear, it is a complex
process that has to be made by a
professional!
You can nd more detailed specs
about the gear on the manufacturer’s
manual:
Shimano Nexus:
https://si.shimano.com/api/publish/storage/
pdf/en/dm/CASG003/DM-CASG003-03-
ENG.pdf
Enviolo:
https://drive.google.com/le/d/19sHS-
dgF2Duwal2IQ3etWuxuYWXv1lb8H/
view
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Chain/Carbon belt
Chain’s wear can be accelerated by the
way of riding the bike.
It’s important to lubricate the chain
on regular basis, especially after
rainy days. Firstly remove dust or soil
residues using a rag, then lubricate
using exclusively products provided by
you local dealer.
The service life of the chain could last
also 1000 km. Please often check the
level of wear and change the chain
frequently.
It’s important to check on regular basis
the tension of the chain, if it’s not
tensioned enough, please contact the
authorized dealer.
Loose tension or bad assembly can
damage the chain.
Ask only the authorized dealer for
maintenance of the chain.
Please refer to the manufacturer’s
manual, if your model has carbon belt:
Drive unit and battery (Shima-
no and Bosch)
Bicicapace’s e-bikes use Shimano and
Bosch drive units.
Read carefully manufacturer’s manual
before getting on an e-bike.
Remember to check all the
information about battery and
charger.
Please contact the authorized dealer
for any question, doubt or problem
with the electrical system. Lack
of specic know-how can lead to
accidents.
In case of problems, remove the
battery before any other action, then
contact the authorized dealer.
Use always the ofcial charger for your
battery.
In case of electrical failure, battery
must not be charged and must stop
being used.
Charge the battery away from kids,
wet environment or ammable
material.
Do not ship batteries by yourself.
Batteries are considered dangerous
goods and can ignite during transport.
At low temperatures, e-bike autonomy
could be shorter. It’s a normal phe-
nomenon that can be solved returning
to high temperatures.
During winter days, we suggest to
charge the battery in a warm en-
vironment, in order to have longer
autonomy.
In cold weather we suggest to plan
shorter trips or ride with a lower level
of assistance.
Gates: https://www.gatescarbondrive.com/~/me-
dia/les/gcd/gates-tech-manual-it.pdf
Manufacturers’ manual:
Bosch batteries:
https://www.bosch-ebike.com/leadmin/EBC/
Service/Downloads/Akku_Guide/Akku_Guide_
MY21/Bosch-eBike-Batteryguide-MY21-IT.
pdf?_=1605183846
Bosch display:
https://www.bosch-ebike.com/leadmin/
EBC/Service/Downloads/Quickstartguides/
Bosch-eBike-Quickstartguides-MY21-IT.
pdf?_=1599744091
Bosch drive unit:
https://www.bosch-ebike.com/leadmin/EBC/
Service/Downloads/Bedienungsanleitungen/
MY2021/PL_CL/Bosch-eBike-Manual-DriveUnit-
Performance-Line-Cargo-Line-BDU4xx-MY21-
WEU.pdf?_=1598970017
Shimano E6100:
https://si.shimano.com/api/publish/storage/pdf/en/
dm/E6100/DM-E6100-06-ENG.pdf
Shimano EP8:
https://si.shimano.com/api/publish/storage/pdf/en/
dm/EP800/DM-EP800-03_ENG.pdf
Shimano display:
https://si.shimano.com/api/publish/storage/pdf/en/
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Wheels and tires
Cargo bikes are subject to high
stresses.
After the rst 300 km, we suggest to
check the wheels by the authorized
dealer, and possibly centring them.
After that, check wheels on regular
basis.
Tires have to be inated to the pres-
sure recommended to have the best
performance.
The manufacturer indicate on the tire
the recommended pressure (in bar
and PSI).
Always check tires’ pressure.
Bike carrying high loads have to be
inated more than empty ones.
Read the following guidelines:
Big Ben tires uses an anti-puncture
technology.
Contact the authorized dealer for sug-
gestion about xing punctures, or nd
books about.
Make sure the rims are always round-
ed. Occasionally, pull up the bike and
spin the wheel to see if are contacts
with the frame or fenders.
In case of strange noise or frictions,
contact the authorized dealer to cen-
tre it.
Using not perfectly rounded rims can
lead to accidents!
Regularly check the tension of
spokes, if loose wheels could bend
leading to accidents!
Bicicapace mounts air chambers with
italian valves (or Regina valves).
Before inating, it may need to push
the plug before removing to make
some air get out and work better.
light
load
heavy
load
Big Apple 2.5 bar 4 bar
Big Ben
Plus
2.5 bar 4 bar
Stand
Bicicapace uses double stand to keep
your bicycle standing while you are
carrying it.
Ursus stand has to be frequently
ingreased (where legs rotate), in order
to work better and last longer.
Contact your bike mechanic in case
it gets harder to open and close the
stand.
Do not sit on the saddle and do not
move before the stand had been
closed. If not, it can break or bend or
the rider could get hurt.
Justlong steel stand seems harder
than plastic ones. It is, but we
still recommend not to do what
mentioned above.
Bicicapace uses ABUS lock.
Lock completely blocks the wheel.
Make sure you unlock the wheel
before starting riding. Riding locked
wheels could lead to accidents.
We suggest to combine this lock to
a high end U-lock to have the best
performance during long stops or in
risky zones.
Refer to ABUS manual for specic
information about ABUS technology
and how to use guide.
In Bicicapace Pro Series, the battery
key is the same as the lock.
Make sure to keep safe the key code
provided, to get a new one in case of
lost.
Lock
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Bicicapace mounts Busch + MÜller or
Axa depending on version.
Refer to the manufacurer’s website for
information about lights.
Do not use Bicicapace with not
working lights. It can lead to
dangerous accidents!
We suggest the light to have the
centre of light zone 10 meters ahead
of your bike. Ask the authorized dealer
for any adjustment.
Lights Transport of goods
Bicicapace offers professional utility
bikes for everyday use.
Our goal is to offer functionality and
high driving comfort transports.
Maximum weights recommended
are intended to be carried by a person
with good riding skills.
We recommend to remember not to
carry burden over the wheelbase of
the bike.
Loads have to be secured to the rack
or atbed carefully in order to avoid
dangerous imbalance for sudden
movements.
Maximum recommended load:
Avoid or at least limit to carry burden
or kids out of the wheelbase (both in
the front and back) of the bike to have
higher stability and riding comfort.
Long tail bikes have better stability
and guarantee a higher load capaci-
ty under the same rider and burden
carried.
We recommend to keep the ratio be-
tween the load carried and the weight
of the rider between 0 and 1. Exceed-
ing this ratio, it will need to reduce
speed to maintain the same level of
security and control.
The so called “total weight” has
to be intended as “rider weight” +
“bike weight” + “baggage weight” +
“passenger weight”.
wrong
wrong
right
Frontal Bag Integrated 15 kg
Frontal Flatbed 25 kg
Rear Rack 25 kg
Rear Rack Heavy Duty 35 kg
Justlong Integrated Rear Rack 70 kg
Flatbed Panel for Rear Rack Heavy Duty 35 kg
Flatbed Panel for Justlong Rear Rack 70 kg
Flatbed Panel for Pelican 65 kg
* These weight indications are strictly related to each item, they may vary
depending on total weight distribution.
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Weight indications
Model Total weight Bike weight Max. rider
weight
Max. load
rack
Max. load
front rack
Classic 145 kg 19.65 kg 100 kg 35 kg (heavy duty) 25 kg (atbed)
e-Classic 150 kg 28.2 kg 100 kg 35 kg (heavy duty) 25 kg (atbed)
Classicona 177 kg 28.8 kg 100 kg 35 kg (heavy duty) 25 kg (atbed)
Justlong 184 kg 24.7 kg 100 kg 70 kg (integrated rack) 25 kg (atbed)
e-Justlong 190 kg 30.2 kg 100 kg 70 kg (integrated rack) 25 kg (atbed)
Pelican 184 kg 21.7 kg 100 kg 35 kg (heavy duty) 25 kg (atbed)
e-Pelican 190 kg 28.2 kg 100 kg 35 kg (heavy duty) 25 kg (atbed)
Sport 176 kg 16.8 kg 100 kg 35 kg (heavy duty) 25 kg (atbed)
Justlong Sport 179 kg 19.6 kg 100 kg 35 kg (heavy duty) 25 kg (atbed)
Pelican Sport 179 kg 19 kg 100 kg 35 kg (heavy duty) 25 kg (atbed)
* These weight indications are related to each item, they may vary depending on total weight distribution and accessories.
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Transport of children
Before starting pedalling, check this
list:
•Is it the basket and seats correctly
secured?
•Is the kid in secure position to
avoid falls or slips?
•are you following weight
indications?
•Is the kid wearing the helmet?
•are spokes protected from
anything could get in?
•Is it the tire pressure correct?
•Is the weight within the
maximum allowed ?
•are the lights freely illuminating ?
Bicicapace offers different solutions
to carry kids thanks to special
accessories. Deciding to buy a model
than another one has to depend on
some factors:
• trafc rules of the country you are
going to use the bike
• number of children you need to
carry and corresponding weights
• rain accessories and appropriate
seats for the age of children
As recommended previously (“Good
transport”), it’s crucial that the rider
has sufcient condence in riding and
controlling the bike.
Setting in the right position the saddle
and, if necessary, reduce speed.
Transport of Bicicapace
By train: check transportation rules
before getting in, including possible
booking dispositions.
By plane: electric bikes are not
allowed to be carried on planes,
because lithium batteries are
classied as dangerous goods.
By car: take into consideration
the whole volume before carrying.
Immobilize the bike before using the
car. Bikes not secured properly can be
dangerous for people or other goods
inside the car. Before transport remove
the battery.
Moving bikes without wheels could
lead to damage to brakes.
Care instructions
Before maintenance or cleaning up, be
sure the battery has been removed
to avoid danger.
A bike purchased from the authorized
dealer is completely mounted and
ready to ride.
It’s necessary to have periodical
maintenance and cleaning in order to
make components last longer.
Do not use pressure washer or steam
cleaning system at close range.
Water can penetrate into seals leading
to damage for bearings.
Do not use detergents or chain oil
on brake’s seal or disc. It can lead to
accidents.
Make sure you have both sufcient
technical knowledge and right tools
for any kind of intervention on the
bike.
Store the bike in a dry and ventilated
environment, covering it with a towel.
Not using bike for long time could lead
wheels to lose pressure, check it before
using. Charge the battery of the stored
bike at 60% every 3 months of storage.
Go to the authorized dealer to have
a general check-up or ask him for
specic problems you noticed on the
bike.
Go to the authorized dealer in case of
strange noises or difculty in riding
or controlling the bike or using a
specic accessory comparing with the
purchasing situation.
Verify rules for front transport
of children in your country, as
well as age and weight limits.
Verify rules for back transport
of children in your country, as
well as age and weight limits.
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Environmental tips
Inspections
Detergents:
During caring and cleaning up make
sure to protect the environment.
To do that we recommend to use
biodegradable product.
Do not leave used cleaners down the
drain.
Tires and inner tubes:
they are not domestic garbage and
have to be brought to the local landll
to be recycled.
E-bikes’ battery:
they are not domestic garbage. They
have to be considered as dangerous
materials, so must not be dumped by
yourself. Contact the authorized dealer
in case of dead battery.
Any bicycle is subjected to wear and
high stress. Different materials and
components have different reactions
to difering stresses.After the service
life, a component could suddenly fail,
causing accidents to the rider and
passengers.
Any type of cracking, surface
irregularity or discoloration in high
stress areas indicates that the
component is reaching the end of its
service life. Therefore the component
should be replaced.
After 300 km circa or at the latest 3
months from the purchasing date,
bring the bike to the authorized
dealer for the rst inspection.
After rst inspection, go check the
bike on regular basis.
We attach a table with date and
deadlines intended for cyclists who
ride 20/40 km a week. (pagg.24-25)
Riding many kilometres on dirty
roads or in humid and rainy climate
zones, it’s necessary to check the bike
more frequently.
We recommend to always ride your
bike carefully to make the bike last
longer.
Avoid holes and steps in the streets at
high speed.
General terms of warranty
Therefore, Bicicapace will replace or
repair any parts during the warranty
period. Any part that is replaced
pursuant to this warranty will be
replaced by parts of the same or
similar design, however Bicicapace
reserves the right to replace defective
parts with other parts of different
design manufactured by or on
behalf of Bicicapace, provided such
replacement will not reduce the
function of the original part.
This warranty applies only to the
original retail purchaser and is
non-transferable.
The Consumer shall demonstrate
reasonable care and use, and follow
preventive maintenance, storage,
and lubrication schedules as required
by use, climate, and other pertinent
factors. Should a product defect
become known, the Consumer should
stop
riding the bicycle and transport
the bike or part(s) to and from an
authorized Bicicapace dealer for
warranty repair (within the applicable
warranty period). The transport of the
bike
or any bike part to the Dealer is the
Consumer’s responsibility.
These General Terms and all other
Agreements are governed by Italian
law. The applicability of the Vienna
Sales Convention is excluded.
Any dispute arising from or relating
to these General Terms must be
submitted to the competent court in
Milan, Italy.
Bicicapace bicycles are sold by
authorized dealers who understand
the specic assembly and service
needs of our products. This warranty
only covers bicycles and bicycle
components purchased through an
authorized Bicicapace dealer.
Damage caused by rough treatment,
wear, incorrect use, inadequate
maintenance or anything else beyond
Bicicapace’s direct control will not be
covered by the warranty.
As soon as the product arrives, the
Dealer is due to check the product and
the accessories to verify them in order
to communicate any irregularities or
defects.
Please, notice that shipping has only a
standard EU insurance that in case of
shipping loss refunds the product not
according to its value but to its weight.
Bicicapace will ask for insurance
quotation on request.
Bicicapace warranties against defects
in materials and workmanship to the
original retail purchaser (“Dealer”) of
Bicicapace bicycle from the Date of
Purchase according to the
following terms:
THREE YEARS: Frame, Fork.
ONE YEAR: All other parts, excluding
items listed: chain, brake pads, wheels.
ADDITIONAL COVERAGE: Any other
original part or component shall be
covered by the stated warranty of the
original manufacturer for that part or
component.
This warranty is limited to the repair
or replacement at the Manufacturer’s
discretion of a defective part and is the
sole remedy of this warranty.
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Tightening torques
COMPONENT SCREW CONNECTION TORQUE
Roller brake anchor xing screw 4-6 Nm
Brake lever xing screw 5-6 Nm
Freewheel hub cogset guard 29-49 Nm
Rack xing screw 8-10 Nm
Hydraulic brakes xing screw *
xing screw hydraulic brakes *
Crankset crankbolts 35 Nm
chainring bolts 8-11 Nm
Hub axle nuts in gear hubs Shimano 30-45 Nm
axle nuts in gear hubs Nuvinci/Enviolo 35 Nm
Pedals Screwing pedals in the opposite side coul lead
to break the pedals themselves!
30 Nm
Stand xing screw 12-14 Nm
Rear derailleur xing screw 8-10 Nm
tension clamping screw 4-6 Nm
jockey pulley pin 3-4 Nm
Shifter Shimano shift lever 4-6 Nm
twist shifter 1-2 Nm
Seatpost xing screw on the seat tube 12-15 Nm
Mudguard xing screws on the frame front/rear 9-12 Nm
Stem handlebar screws 12-14 Nm
shaft clamping screws 14-16 Nm
inclination screw 14-16 Nm
Bag to frame screws 8-10 Nm
bag screws 8-10 Nm
Flatbed atbed screws 8-10 Nm
* refer to the manufacturers’ user manuals
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Maintenance plan
COMPONENT ACTION BEFORE EVERY RIDE MONTHLY YEARLY
Lighting check xing screws for secure seating ◆
check lights working ◆
Brakes check lever stroke and pad thickness ◆
vericare brake strenght ◆
Brake cables check wear ◆
Rims check if crooked ◆
check spokes tension ◆
check axle nuts ◆
Tires check pressure ◆
check tread thickness ◆
check possible holes ◆
Chain check and lubricate ◆
check wear and change ◆
Crankset check if crooked ◆
check crankset wear ◆
Carter check it’s secured ◆
Handlebar/Stem visual check ◆
replace ◆
Screwed hadlebar grips replace ◆
Headset bearing check handling ◆
Disc brakes check possible noises ◆
Hubs check bearing play, lubricate ◆
Pedals check bearing play, lubricate ◆
Belt transmission check wear, change ◆
Seat tightening replace ◆
Seatpost check it’s secured ◆
check if crooked ◆
Shifter clean, lubricate ◆
Screws and nuts check ◆
Valves check tightness ◆
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Bicicapace’s passport
Model:
Color:
Transmission:
Frame number:
Battery number:
Key number:
Purchase date:
Purchase city:
Authorized dealer’s stamp:
Authorized dealer sign:
We invite you to use the passport to keep track of any control on your bike by the authorized dealer.
Warranties (refer to “General terms of warranty”) will be considered just in case bicycle would have been
controlled by a Bicicapace’s authorize dealer.
INSPECTION N°1:
at the latest 400 km or three
months after purchase.
order number: date:
authorized dealer stamp:
Substituted or repaired parts :
INSPECTION N°2:
at the latest 2000 km or a year after
purchase.
order number: date:
authorized dealer stamp:
Substituted or repaired parts :
INSPECTION N°3:
at the latest 4000 km or two years
after purchase.
order number: date:
authorized dealer stamp:
Substituted or repaired parts :
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INSPECTION N°4:
at the latest 6000 km or three years
after purchase.
order number: date:
authorized dealer stamp:
Substituted or repaired parts :
INSPECTION N°5:
at the latest 8000 km or four years
after purchase.
order number: date:
authorized dealer stamp:
Substituted or repaired parts :
INSPECTION N°6:
at the latest 10000 km or ve years
after purchase.
order number: date:
authorized dealer stamp:
Substituted or repaired parts :
INSPECTION N°7:
at the latest 12000 km or six years
after purchase.
order number: date:
authorized dealer stamp:
Substituted or repaired parts :
INSPECTION N°8:
at the latest 14000 km or seven
years after purchase.
order number: date:
authorized dealer stamp:
Substituted or repaired parts :
INSPECTION N°9:
at the latest 16000 km or eight
years after purchase.
order number: date:
authorized dealer stamp:
Substituted or repaired parts :
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Handover documentation for
customer and dealer
Dear dealer,
Please go through the following handover protocol with the customer
and ask them to conrm this with their signature. Keep a copy of the
handover protocol for your records.
Handover of the invoice to the customer, invoice needs to include
the purchase date, exact E-bike description incl. frame size, frame
number, display number and battery number(s).
Adjust the seat height to the customer. Explain adjustment to the
ideal seat height.
Adjust handlebars, brake and shift levers to the customer.
Customer has been made aware of the controls for the electric drive
system and gear.
Customer has received all manuals that are supplied along with the
E-Bike.
Customer has been informed about the intended use.
Customer has been informed about the maximum permitted overall
night.
Customer took a test drive and has been advised to cautiously get
used to the brakes away from trafc.
Customer signature Authorized dealer signature
Location Date
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This manual suits for next models
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