BIXOLON SRP-F310 User manual

User’s Manual
SRP-F310/312
Front Exit Thermal Printer
Rev. 1.00
http://www.bixolon.com

Rev. 1.00 - 2 -
SRP-F310/312
■Safety Precautions
In using the present appliance, please keep the following safety regulations in order to
prevent any hazard or material damage.
WARNING
Violating following instructions can cause serious injury or death.
Do not bend the cable by force or leave it under any
heavy object.
• A damaged cable can cause a fire.
Do not plug in or unplug with your hands wet.
•You can be electrocuted.
Keep the plastic bag out of children’s reach.
•If not, a child may put the bag on his head.
Do not pull the cable to unplug.
•This can damage the cable, which is the origin of a fire or a
breakdown of the printer.
You must use only the supplied adapter.
•It is dangerous to use other adapters.
Do not plug several products in one multi-outlet.
• This can provoke over-heating and a fire.
• If the plug is wet or dirty, dry or wipe it before usage.
• If the plug does not fit perfectly with the outlet, do not plug in.
•Be sure to use only standardized multi-outlets.
PROHIBITED
PROHIBITED PROHIBITED
PROHIBITED PROHIBITED
ONLY SUPPLIED ADAPTER
PROHIBITED

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SRP-F310/312
CAUTION
Violating following instructions can cause slight wound or damage the appliance.
Do not use the printer when it is out of order. This
can cause a fire or an electrocution.
•Switch off and unplug the printer before calling your dealer.
Do not let water or other foreign objects in the
printer.
•If this happened, switch off and unplug the printer before
calling your dealer.
Use only approved accessories and do not try to
disassemble, repair or remodel it for yourself.
•Call your dealer when you need these services.
• Do not touch the blade of auto cutter.
Install the printer on the stable surface.
•If the printer falls down, it can be broken and you can hurt
yourself.
Keep the desiccant out of children’s reach.
•If not, they may eat it.
If you observe a strange smoke, odor or noise from
the printer, unplug it before taking following
measures.
• Switch off the printer and unplug the set from the mains.
•After the disappearance of the smoke, call your dealer to
repair it.
TO UNPLUG
PROHIBITED
DISASSEMBLING
PROHIBITED
PROHIBITED
PROHIBITED
TO UNPLUG
PRINTER
PRINTER
PRINTER
PRINTER
DEALER
PRINTER

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SRP-F310/312
■Warning - U.S.A
This equipment has been tested and found to comply with the limits for a Class A digital
device pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to
correct the interference at his own expense.
■Notice - Canada
This Apparatus complies with class “A” limits for radio interference as specified in the
Canadian department of communications radio interference regulations.
Get appareil est conforme aux normes class “A” d’interference radio tel que specifier par
ministre canadien des communications dans les reglements d’interference radio.
■Caution
Some semiconductor devices are easily damaged by static electricity. You should turn the
printer “OFF”, before you connect or remove the cables on the rear side, in order to guard
the printer against the static electricity. If the printer is damaged by the static electricity, you
should turn the printer “OFF”.
■Waste Electrical and Electric Equipment (WEEE)
This marking shown on the product or its literature, indicates that is should not
be disposed with other household wastes at the end of its working life, To
prevent possible harm to the environment or human health from uncontrolled
waste disposal, please separate this from other types of wastes and recycle it
responsibly to promote the sustainable reuse of material resources. Household
users should contact either the retailer where they purchased this product, or
their local government office, for details of where and how they can take this item for
environmentally safe recycling. Business users should contact their supplier and check the
terms and conditions of the purchase contract. This product should not be mixed with other
commercial wastes for disposal.
■Label Material
* Control Label: PC
* Other Labels: PET

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SRP-F310/312
■Introduction
The SRP-F310/312 Roll Printer are designed for use with electronic instruments such as
system ECR, POS, banking equipment, computer peripheral equipment, etc.
The main features of the printer are as follows:
1. High speed printing : 63.82/72 lines per second.
2. Low noise thermal printing.
3. RS-232 (IFE-S TYPE), Parallel (IFE-P TYPE), Ethernet(10/100BaseT),
WLAN(USB adaptor), USB2.0(High Speed).
4. The data buffer allows the unit to receive print data even during printing.
5. Peripheral units drive circuit enables control of external devices such as cash drawer.
6. Characters can be scaled up to 64 times compared to it’s original size.
7. Bar code printing is possible by using a bar code command.
8. Different print densities can be selected by DIP switches.
9. IPX 1
※For network information, refer to the ‘Network user manual’
Please be sure to read the instruction in this manual carefully before using your new
SRP-F310/312.
※NOTE
The socket-outlet shall be near the equipment and it shall be easy accessible.
We at BIXOLON maintain ongoing efforts to enhance and upgrade the functions and
quality of all our products. In following, product specifications and/or user manual content
may be changed without prior notice.

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SRP-F310/312
■Table of Contents
1. Setting Up the Printer ................................................................................................... 7
1-1 Unpacking.................................................................................................................. 7
1-2 Connecting the Cables .............................................................................................. 8
1-2-1 Serial Interface (RS-232C) ............................................................................ 8
1-2-2 Parallel Interface (IEEE1284) ........................................................................ 9
1-2-3 USB Interface .............................................................................................. 10
1-3 Connecting the Drawer ............................................................................................ 10
1-4 Setting the Dip Switches.......................................................................................... 11
1-4-1 Serial Interface .............................................................................................11
1-4-2 Parallel & USB Interface...............................................................................11
1-5 Installing or Replacing the Paper Roll...................................................................... 12
1-6 Adjustments and Settings ........................................................................................ 14
1-7 Using the Printer...................................................................................................... 14
1-8 Connecting the computer......................................................................................... 15
1-9 Connecting the Power Supply ................................................................................. 15
2. Self Test....................................................................................................................... 16
3. Hexadecimal Dumping ............................................................................................... 17
4. Specification ............................................................................................................... 18
5. Appendix .....................................................................................................................19
5-1 Cleaning Printer....................................................................................................... 19

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SRP-F310/312
1. Setting Up the Printer
1-1 Unpacking
Your printer box should include these items. If any items are damaged or missing, please
contact your dealer for assistance.
SRP-F310/312 CD
Roll Paper Manual Power Cord

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SRP-F310/312
1-2 Connecting the Cables
You can connect up the three cables to the printer. They all connect to the connector panel
on the back of the printer, which is shown below:
※NOTE
Before connecting any of the cables, make sure that both the printer and the host are
turned off.
1-2-1 Serial Interface (RS-232C)
※When the Dip Switch is “ON” on the Serial Interface Board,
DTR and RTS are connected each other.
Pin No. Signal name Direction Function
1 FG - Frame Ground
2 TxD Output Transmit Data
3 RxD Input Receive Data
4 RTS Output Ready To Send
5 CTS Input Clear To Send
6 DSR Input Data Set Ready
7 SG - Signal Ground
20 DTR Output Data Terminal Ready
IFE-S TYPE
USB
connector
ETHERNET
connector
Interface connector
PRINTER
SIDE (25P)
HOST
SIDE (25P)
PRINTER
SIDE (25P)
HOST
SIDE (9P)

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SRP-F310/312
1-2-2 Parallel Interface (IEEE1284)
Pin No. Source Compatibility Mode Nibble Mode Byte Mode
1 Host nStrobe HostClk HostClk
2 Host / Printer Data 0 (LSB) - Data 0 (LSB)
3 Host / Printer Data 1 - Data 1
4 Host / Printer Data 2 - Data 2
5 Host / Printer Data 3 - Data 3
6 Host / Printer Data 4 - Data 4
7 Host / Printer Data 5 - Data 5
8 Host / Printer Data 6 - Data 6
9 Host / Printer Data 7 (MSB) - Data 7 (MSB)
10 Printer nAck PtrClk PtrClk
11 Printer Busy PtrBusy /Data3,7 PtrBusy
12 Printer Perror AckDataReq/Data2,6 AckDataReq
13 Printer Select Xflag /Data1,5 Xflag
14 Host nAutoFd HostBusy HostBusy
15 NC NC NC
16 GND GND GND
17 FG FG FG
18 Printer Logic-H Logic-H Logic-H
19~30 GND GND GND
31 Host nInit nInit nInit
32 Printer nFault nDataAvail /Data0,4 nDataAvail
33 GND ND ND
34 Printer DK_Status ND ND
35 Printer +5V ND ND
36 Host nSelectIn 1284-Active 1284-Active
IFE-P TYPE
USB
connector
ETHERNET
connector
Interface connector

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SRP-F310/312
1-2-3 USB Interface
Pin No. Signal Name Assignment (Color) Function
Shell Shield Drain Wire Frame Ground
1 VBUS Red Host Power
2 D- White Data Line(D-)
3 D+ Green Data Line(D+)
4 GND Black Signal Ground
1-3 Connecting the Drawer
※WARNING
Use a drawer that matches the printer specification. Using an improper drawer may
damage the drawer as well as the printer.
※CAUTION
Do not connect a telephone line to the drawer kick-out connector; otherwise the printer and
the telephone line may be damaged.
Plug the drawer cable into the drawer kick-out connector on the back of the printer next to
the power supply connector.
Pin No. Signal name Direction
1 Frame ground -
2 Drawer kick- out drive signal 1 Output
3 Drawer open/close signal Input
4 +24V -
5 Drawer kick- out drive signal 2 Output
6 Signal ground -
ETHERNET
connector
USB
connector

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SRP-F310/312
1-4 Setting the Dip Switches
1-4-1 Serial Interface
SW Function ON OFF Default
1-1 Auto-Cutter Selection Disable Enable OFF
1-2 Handshaking XON/OFF DTR/DSR OFF
1-3 Word length 7 bits 8 bits OFF
1-4 Parity check Yes No OFF
1-5 Parity selection EVEN ODD OFF
1-6 OFF
1-7 ON
1-8
Baud rate selection Refer to the Following Table 1
OFF
DIP switch 1 Setting Function
Transmission speed SW1 – 6 SW1 – 7 SW1 – 8 Default
2400 baud ON OFF OFF
4800 baud ON OFF ON
9600 baud OFF ON OFF
19200 baud OFF OFF OFF
38400 baud OFF ON ON
57600 baud OFF OFF ON
115200 baud ON ON ON
9600
Table 1 - Baud Rate Selection
1-4-2 Parallel & USB Interface
SW Function ON OFF Default
1-1 Auto-Cutter Selection Disable Enable OFF
1-2
~
1-8
Reserved - - OFF
DIP switch 1 Setting Function
※Auto Cutter Enable / Disable selection
Dip Switch Set 1
ON Auto Cutter Disable
SW1 - 1 OFF Auto Cutter Enable
Application Ignores Auto Cutter error for continuous printing

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SRP-F310/312
1-5 Installing or Replacing the Paper Roll
※NOTE
Be sure to use paper rolls that meet the specifications. Do not use paper rolls that have
the paper glued to the core because the printer cannot detect the paper end correctly.
1-5-1 Make sure that the printer is not receiving data; otherwise, data may be lost.
1-5-2 Open the paper roll cover by pressing the Push button.
※NOTE
Do not open the print cover while the printer is operating. This may damage the printer.
1-5-3 Remove the used paper roll core if there is one.
1-5-4 Insert the paper roll as shown.

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SRP-F310/312
1-5-5 Be sure to note the correct direction that the paper comes off the roll.
1-5-6 Pull out a small amount of paper, as shown. Then close the cover.
※NOTE
When closing the cover, press the center of printer cover firmly to prevent
paper miss-loading.
1-5-7 Tear off the paper as shown.

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SRP-F310/312
1-6 Adjustments and Settings
The SRP-F310 is set up at the factory to be appropriate for almost all users. It does,
however, offer some settings for users with special requirements.
It has DIP switches that allow you to change communication settings, such as
handshaking and parity check, as well as print density.
The SRP-F310 also has a near-end sensor for the paper. This can give you a warning
when the paper is almost out. If you find that there is not enough paper remaining on the
roll when the near-end sensor is triggered, you can change the near-end sensor setting.
Rotate the near end sensor tab at front or rear position. (See the below figure)
1-7 Using the Printer
Control Panel
○POWER
The POWER light is on whenever the printer is on.
○ERROR
This indicates an error.
○PAPER
This light indicates the near end of the paper roll. Install a new paper roll and the printer
will continue printing. When the light blinks, it indicates the self-test printing standby state
or macro execution Standby state when the macro execution command is used.
○FEED
Press the FEED button once to advance paper one line. You can also hold down the
FEED button to feed paper continuously.

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SRP-F310/312
1-8 Connecting the computer
You need an appropriate interface cable.
1-8-1 Plug the cable connector securely into the printer’s interface connector.
1-8-2 Tighten the screws on both sides of the cable connector.
1-8-3 Attach the other end of the cable to the computer.
1-9 Connecting the Power Supply
※CAUTIONS
When connecting or disconnecting the power supply from the printer, make sure that the
power supply is not plugged into an electrical outlet. Otherwise you may damage the
power supply or the printer.
If the power supply’s rated voltage and your outlet’s voltage do not match, contact your
dealer for assistance. Do not plug in the power cord. Otherwise, you may damage the
power supply or the printer.
1-9-1 Make sure that the printer’s power switch is turned off, and the power supply’s power
cord is unplugged from the electrical outlet.
1-9-2 Check the label on the power supply to make sure that the voltage required by the
power supply matches that of your electrical outlet.
1-9-3 Plug in the power supply’s cable as shown below. Notice that the flat side of the plug
faces down.
※NOTE
To remove the DC cable connector, make sure that the power supply’s power cord is
unplugged; then grasp the connector at the arrow and pull it straight out.

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SRP-F310/312
2. Self Test
The self-test checks whether the printer has any problems. If the printer does not function
properly, contact your dealer. The self-test checks the following;
2-1 Make sure paper roll has been installed properly.
2-2 Turn on the power while holding down the FEED button with beep. The self-test begins.
2-3 The self-test prints the current printer status, which provides the control ROM version
and the DIP switch setting.
2-4 After printing the current printer status, self-test printing will print the following,
and pause (The PAPER LED light blinks).
SELF-TEST PRINTING.
PLEASE PRESS THE FEED BUTTON.
2-5 Press the FEED button to continue printing.
The printer prints a pattern using the built-in character set.
2-6 The self-test automatically ends and cuts the paper after printing the following.
*** COMPLETED ***
2-7 The printer is ready to receive data as soon as it completes the self-test.

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SRP-F310/312
3. Hexadecimal Dumping
This feature allows experienced users to see exactly what data is coming to the printer.
This can be useful in finding software problems. When you turn on the hexadecimal dump
function, the printer prints all commands and data in hexadecimal format along with a
guide section to help you find specific commands.
To use the hexadecimal dump function, follow these steps.
3-1 After you make sure that the printer is off, open the cover.
3-2 Turn on the printer, while holding down the FEED button with beep.
3-3 Close the cover, then the printer enters the hexadecimal dump mode.
3-4 Run any software program that sends data to the printer. The printer will print all the
codes it receives in a two-column format. The first column contains the hexadecimal
codes and the second column gives the ASCII characters that corresponds to the
codes.
1B 21 00 1B 26 02 40 40 40 40 . ! . . & . @ @ @ @
02 0D 1B 44 0A 14 1E 28 28 28 . . . D . . . . ( ( (
00 01 0A 41 0D 42 0A 43 43 43 . . . A . B . C C C
A period (.) is printed for each code that has no ASCII equivalent.
During the hex dump, all commands except DLE EOT and DLE ENQ are disabled.
3-5 When the printing finishes, turn off the printer.
3-6 Turn on the printer and then the hexadecimal mode is off.

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SRP-F310/312
4. Specification
Printing method Thermal line printing
Dot density SRP-F310: 180dpi(7dots/mm)
SRP-F312: 203dpi(8dots/mm)
Printing width SRP-F310:72mm, SRP-F312:80mm
Paper width 80mm/83mm
Characters per line (default) SRP-F310: 42(Font A), 56(Font B)
SRP-F312: 48(Font A), 64(Font B)
Printing speed
SRP-F310: 63.82 lines/sec, 270 mm/sec
SRP-F312: 72 lines/sec, 270mm/sec
Receive Buffer Size 4K Bytes
※NOTE : Printing speed may be slower, depending on the data transmission
speed and the combination of control commands.
SMPS Input voltage 100~240VAC
Frequency 50/60Hz
Supply voltage
SMPS Output voltage 24VDC
Temperature 0 ~ 45 (Operating)℃
-20 ~ 60 (Storage)℃
Environmental
Conditions Humidity
10 ~ 80 % RH (Operating)
10 ~ 90 % RH (Storage)
; Except for paper
Mechanism Head 150 Km
LIFE * Auto Cutter 1,800,000 Cut
MCBF * Mechanism 70,000,000 lines
* These values are calculated under printing level 2 with recommended paper at normal
temperature.
* These values may vary with environment temperature, printing level, etc.
** This equipment is indooruse and all the communication hiring are limited to inside of the
building.

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SRP-F310/312
5. Appendix
5-1 Cleaning Printer
Paper dust inside the printer may lower the print quality. In this case clean the printer as
follows.
5-1-1 Open the printer cover and remove the paper if exists.
5-1-2 Clean the print head with a cotton swab moistened with alcohol solvent.
5-1-3 Clean the platen roller and paper end sensor with cotton swab moistened with water.
5-1-4 Insert a paper roll and close the printer cover.
The remained amount of paper detected by paper near end sensor varies with the
diameter of the paper core.
To adjust the remained amount, contact your dealer.