Black Box KVT517A-R2 User manual

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KV T517A-R2
Control your 4-post rack- or cabinet-mounted
USB or PS/2 servers with the compact
ServView V KVM tray.
Widescreen model is now available.
ServView™V KVM Tray
KV T517A-R2
KVT517A-WIDE-R3
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax [phone]
www.blackbox.com • [e-mail]
Customer
Support
Information

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Page 2 KV T517A-R2
Trademarks Used in this Manual
We‘re here to help! If you have any questions about your application
or our products, contact Black Box Tech Support at 724-746-5500
or go to blackbox.com and click on “Talk to Black Box.”
You’ll be live with one of our technical experts in less than 60 seconds.
Trademarks Used in This Manual
Black Box and the Double Diamond logo are registered trademarks, and ServView and ServSwitch are trademarks, of
BB Technologies, Inc.
Centronics is a registered trademark of Centronics Corporation.
PS/2 is a registered trademark of International Business Machines Corporation.
UL is a registered trademark of Underwriters Laboratories Inc.
Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners.

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KV T517A-R2
FCC and IC RFI Statements
Federal Communications Commission and Industry Canada Radio Frequency Interference
Statements
This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict
accordance with the manufacturer’s instructions, may cause interference to radio communication. It has been tested and found to
comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules,
which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial
environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user at his own
expense will be required to take whatever measures may be necessary to correct the interference.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to
operate the equipment.
This digital apparatus does not exceed the Class A limits for radio noise emission from digital apparatus set out in the Radio
Interference Regulation of Industry Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de
la classe A prescrites dans le Règlement sur le brouillage radioélectrique publié par Industrie Canada.

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NOM Statement
Instrucciones de Seguridad
(Normas Oficiales Mexicanas Electrical Safety Statement)
1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado.
2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.
3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas.
4. Todas las instrucciones de operación y uso deben ser seguidas.
5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca de la tina de baño, lavabo, sótano mojado o cerca
de una alberca, etc.
6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que sean recomendados por el fabricante.
7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea recomendado por el fabricante.
8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá a lo descrito en las instrucciones de operación.
Todo otro servicio deberá ser referido a personal de servicio calificado.
9. El aparato eléctrico debe ser situado de tal manera que su posición no interfiera su uso. La colocación del aparato eléctrico
sobre una cama, sofá, alfombra o superficie similar puede bloquea la ventilación, no se debe colocar en libreros o gabinetes
que impidan el flujo de aire por los orificios de ventilación.
10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores, registros de calor, estufas u otros
aparatos (incluyendo amplificadores) que producen calor.
11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación, o como
se indique en el aparato.
12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada.
13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados
sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato.
14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las recomendaciones del fabricante.
15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas de energia.
16. El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo.
17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilación.
18. Servicio por personal calificado deberá ser provisto cuando:
A: El cable de poder o el contacto ha sido dañado; u
B: Objectos han caído o líquido ha sido derramado dentro del aparato; o
C: El aparato ha sido expuesto a la lluvia; o
D: El aparato parece no operar normalmente o muestra un cambio en su desempeño; o
E: El aparato ha sido tirado o su cubierta ha sido dañada.

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KV T517A-R2
Table of Contents
1. Specifications ................................................................................................................................................................... 6
2. Overview ................................................................................................................................................................... 7
2.1 Introduction............................................................................................................................................................... 7
2.2 What’s Included......................................................................................................................................................... 8
2.3 ServView V KVM Tray Kit Part Numbers ................................................................................................................... 8
2.4 1U-Height KVM Switch Function Modules................................................................................................................ 9
2.5 Rear Bracket Extensions............................................................................................................................................. 9
3. Assembly and Installation.................................................................................................................................................... 11
3.1 Assembly ................................................................................................................................................................. 11
3.2 Installation ............................................................................................................................................................... 18
4. Operation ................................................................................................................................................................. 20
4.1 KVM Control and Status LEDs ................................................................................................................................. 20
4.2 Extra Keyboard and Mouse Control ........................................................................................................................ 22
4.3 Opening and Closing the Console........................................................................................................................... 23
4.3.1 Opening the Console .................................................................................................................................... 23
4.3.2 Closing the Console ...................................................................................................................................... 25
4.3.3 Opening the Keyboard/Touch Pad and LCD Monitor Individually ................................................................. 26
4.4 Replacing the Keyboard and Touch Pad .................................................................................................................. 27
4.4.1 Removing the Keyboard ................................................................................................................................ 27
4.4.2 Replacing the Keyboard ................................................................................................................................ 28
4.4.3 Alternate Way to Fasten the Keyboard (Recommended)...............................................................................30
4.4.4 Replacing the Touch Pad............................................................................................................................... 31
5. Troubleshooting ................................................................................................................................................................. 33
5.1 Calling Black Box ..................................................................................................................................................... 33
5.2 Shipping and Packaging .......................................................................................................................................... 33

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Chapter 1: Specifcations
1. Specifications
Specification KVT517A models KVT517A-WIDE-R3 model
Active Display Area: 10.6"H x 13.3"W (27 x 33.8 cm) 8.4"H x 15"W (21.4 x 38.1 cm)
Approvals: CE, FCC for the product; UL®, TUV, CE, FCC for the product; UL®, TUV,
CE for power supply CE for power supply
Backlight Unit: 4 CCFLs edge-light (top/bottom) Color Active Matrix Liquid Crystal Display
(TFT-LCD)
Brightness (cd/m^2): 300 (center) Min. (320), Max. (400) cd/m2
Contrast Ratio (Typical): 800:1 Min. (500:1), Max. (600:1)
Display Color (RGB 6-bits
+ FRC data): 16.2 M 16.7 M colors (RGB 6-bits + HiFRC data)
Display Mode: Normally white Normally white
Input Signal: RGB analog, H/V separate LVDS
Pixel Pitch: 0.264 mm (H) x 0.264 mm (V) 0.1989 mm (H) x 0.1989 mm (V)
Plug-n-Play VESA: VESA DDC 2B VESA DDC 2B
Resolution: 1280 x 1024 @ 60/70/75 Hz 1920 x 1080P
VGA Resolution for Optimum
Performance: 1280 x 1024 @60 Hz 1920 x 1080P
'Viewing Angle (Typical): -80 to +80 (H), -80 to +80 Horizontal (Right): Min. (70),
Typical (80) degrees,
CR = 10 (Left), Min. (70),
Typical (80) degrees;
Vertical (Up): Min. (50),
Typical (60) degrees,
CR = 10 (Down), Min. (70),
Typical (80) degrees
Connectors: (1) Centronics®female (1) Centronics female
Temperature: Operating: +32 to +122° F (0 to +50° C); Operating: +32 to +158° F (0 to +70° C);
Storage: -4 to +140° F (-20 to +60° C) Storage: -4 to +158° F (-20 to +70° C)
Humidity (Relative): Operating: 8–95%; Operating: 5–95%;
Storage: Less than or equal to 95% Storage: Less than or equal to 95%
Power Consumption 37 watts Typical (5), Max (6) Watts
(Conditions: All black pattern at 75Hz)
(Maximum, Typical):
Power: 12 VDC (from external 100–240-VAC 12 VDC (from external 100–240-VAC
power adapter), 47–63 Hz power adapter), 47–63 Hz
Size: 1.75"H (1U) x 17"W x 19.5" to 39.5"D 1.75"H (1U) x 17"W x 19.5" to 39.5"D
(4.4 x 43.2 x 49.5 to 100.3 cm) (4.4 x 43.2 x 49.5 to 100.3 cm)
Weight: 23 lb. (10.4 kg) 23 lb. (10.4 kg)

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KV T517A-R2
Chapter 2: Overview
2. Overview
2.1 Introduction
Each ServView™V KVM Tray Kit includes a KVM Tray (KVT517A or KVT517A-WIDE-R3), a KVM module (KVT6S1UV-R2-CAB,
KVT4S8PV, KVT4S8UV, KVT4S16PV, KVT4S16UV, KVT8DVIU, KVT8CATUV, KVT16CATUV, KVT1IP8CATUV, KVT1IP16CATUV,
KVT4IP16CATUV), and a universal rear bracket extension kit. This manual describes how to use the ServView V KVM Tray and the
rear bracket extension kit, and a separate manual (included with your kit) explains how to use the KVM module.
Control your 4-post-rack- or cabinet-mounted USB or PS/2®server with the compact, easy-to-use ServView V KVM Tray. It con-
sists of a keyboard, mouse, LCD panel, and KVM module housed in an industry-standard 19" 1U-height rack drawer (see Figure
2-1). The unique dual-rail design allows the keyboard and LCD display to slide in and out independently of each other, so you can
stow the keyboard out of the way when you’re not using it.
The ServView has a 17" standard or widescreen LCD panel. It features a full 105-key, low-profile, sturdy keyboard and touch pad
with an ergonomically designed hand rest. The KVT517A has a maximum resolution of 1280 x 1024. The KVT517A-WIDE-R3 has
a maximum resolution of 1920 x 1080P.
Install the ServView in 4-post racks or cabinets that have rail space of 23.7"D to 45.3"D (60.2 to 115.1 cm).
NOTE: This is the depth measured between the front pole and rear pole inside a 4-post rack or cabinet, not the outside depth of
the enclosure.
When installing the ServView, you’ll need to use the universal Rear Bracket Extension Kit that’s included in your ServView Kit.
A KVM module is also included with the ServView. To control more than one USB or PS/2 server, connect the ServView to a
ServSwitch™.
The KVM module comes with a universal Centronics®36-pin connector; use it to connect the module to the console drawer. The
module has a barrel connector for power (or a locking power connector for the CATx modules). The small screws (0.12" x 0.24"
[0.5 x 1.1 cm]) listed in Section 2.2 secure the brackets to the KVM module. The large screws (0.19" x 0.43" [0.3 x 0.6 cm]) are
used in place of 10-32 or 12-24 screws (described in Chapter 3, not included) if required by your rack.
1U dual-rail slide drawer
with keyboard, touch pad,
and 17" monitor (KVT517A
or KVT517A-WIDE-R3)
Universal rear bracket
extension kit
KVM module
(KVT6S1UV-R2-CAB, KVT4S8PV,
KVT4S8UV, KVT4S16PV,
KVT4S16UV, KVT8DVIU,
KVT8CATUV, KVT16CATUV,
KVT1IP8CATUV, KVT1IP16CATUV,
or KVT4IP16CATUV)
Figure 2-1. ServView Kit components (left to right): Rear Bracket Extension Kit,
KVM Module with power supply, and 1U slide drawer.

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Page 8 KV T517A-R2
Chapter 2: Overview
Figure 2-2. ServView V Tray, closed position.
2.2 What’s Included
• (1) 1U dual-rail drawer with keyboard, touch pad, and LCD monitor
• (1) KVM module with power supply (based on product code)
• (1) universal rear rail kit (includes [2] brackets, [2] extensions, and [8] screws)
• (10) 0.19" x 0.43" (0.5 x 1.1 cm) screws
• (10) 0.12" x 0.24" (0.3 x 0.6 cm) screws
• This user’s manual
• The KVT6S1UV-R2-CAB kits include several CPU cables, the other modules do not.
You might also need 12-24 or 10-32 nuts/bolts.
2.3 ServView V KVM Tray Kit Part Numbers
The ServView V KVM Tray Kit includes a ServView V KVM Tray, a PS/2 or USB KVM module, and a universal rear bracket
extension kit. Table 2-1 lists the available kits.
Table 2-1. ServView V KVM Tray Kit components.
Kit Part Number KVM Module P/N Link Rail Depths
KVT517A-1UV-R2 KVT6S1UV-R2-CAB 1-port DVI/VGA USB/PS2 23.7"–45.3"
KVT517A-8UV KVT4S8UV 8-port VGA USB/PS2 23.7"–45.3"
KVT517A-16UV KVT4S16UV 16-port VGA USB/PS2 23.7"–45.3"
KVT517A-8PV KVT4S8PV 8-port VGA PS/2 23.7"–45.3"
KVT517A-16PV KVT4S16PV 16-port VGA PS/2 23.7"–45.3"
KVT517A-8DV-WIDE KVT8DVIU 8-port DVI USB 23.7"–45.3"
KVT517A-8CATX KVT8CATUV 8-port CX CATx 23.7"–45.3"
KVT517A-16CATX KVT16CATUV 16-port CX CATx 23.7"–45.3"
KVT517A-8CATX KVT1IP8CATUV 8-port CX CATx 23.7"–45.3"
KVT517A-16CATX-1IP KVT1IP16CATUV 16-port CX CATx 23.7"–45.3"
KVT517A-16CATX-4IP KVT4IP16CATUV 16-port CX CATx 23.7"–45.3"

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KV T517A-R2
Chapter 2: Overview
2.4 1U-Height KVM Switch Function Modules
When a 1U KVM switch function module is slid into the rear side of the console drawer, the entire setup takes 1U space of a rack
or cabinet. Table 2-2 describes the available 1U-height modules.
Table 2-2. 1U-height KVM Switch Function Modules.
Part Number Interface
KVT6S1UV-R2-CAB 1-port PS/2 or USB + DVI/VGA
KVT4S8PV 8-port PS/2 + VGA
KVT4S8UV 8-port PS/2 or USB + VGA
KVT4S16PV 16-port PS/2 + VGA
KVT4S16UV 16-port PS/2 or USB + VGA
KVT517A-8DV-WIDE-R3 8-port USB + DVI
KVT8CATUV 8-port CX CATx
KVT16CATUV 16-port CX CATx
KVT1IP8CATUV 8-port CX CATx with 1 IP User
KVT1IP16CATUV 16-port CX CATx with 1 IP User
KVT4IP16CATUV 16-port CX CATx with 4 IP Users
2.5 Rear Bracket Extensions
Figure 2-3 shows the rear bracket pair, and Figures 2-4 and 2-5 show the ServView V in its maximum and minimum extension
positions.
Figure 2-3. Rear bracket pair.
NOTE: The lengths in Figures 2-4 and 2-5 are the depths measured between the front pole and rear pole inside a 4-post rack
or cabinet, not the outside depth of the enclosure.

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Page 10 KV T517A-R2
Chapter 2: Overview
45.3" (115.1 cm)
Figure 2-4. The maximum depth of the unit.
23.7" (60.2 cm)
Figure 2-5. The minimum depth of the unit.
Open rack
post 1
Open rack
post 2
ServView V Tray
Figure 2-6. ServView V Tray installed on an open rack.

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KV T517A-R2
Chapter 3: Assembly and Installation
3. Assembly and Installation
3.1 Assembly
1. Choose a proper position in the cabinet for the rack drawer.
2. Using eight counter-sunk screws (included), attach the extensions (included with your ServView V Kit) to both sides of the KVM
switch module. See Figures 3-1 through 3-5. The wide-edged plastic extension should be on the top side (see Figure 3-5).
NOTE: The CATx KVM switch modules will only accept between (2) and (4) mounting screws on each extension, depending on
the kit part numbers.
Rear brackets
Extensions
Figure 3-1. Rear brackets and extensions.
KVM module
Extensions
(4) counter-sunk
screws
Figure 3-2. Attaching the extensions to the KVM module.

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Page 12 KV T517A-R2
Chapter 3: Assembly and Installation
Extension
Switch module
Figure 3-3. Attaching the extensions to one side of the KVM switch module.
Extension on
side of switch
module
Switch
module
Figure 3-4. KVM switch module with extensions attached.

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KV T517A-R2
Chapter 3: Assembly and Installation
The wide-edged plastic
extension should be on
the top side.
Figure 3-5. Back view of module with extensions attached.
3. Using four cabinet screws (included), screw the unit onto the rack. See Figures 3-6 and 3-7.
WARNING: Do not remove the safety stopper until you complete the assembly.
+
+
+
+
+
+
+
+
(2) cabinet
screws
ServView
V Tray
Rack Rack
(2) cabinet
screws
Figure 3-6. Securing the ServView V KVM Tray to the rack.

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Page 14 KV T517A-R2
Chapter 3: Assembly and Installation
4. Slide the rear bracket into both sides of the unit. Make sure that the two wheels with screws are inside the bracket’s track
while sliding in the rear bracket. See Figure 3-7.
ServView V
KVM Tray
Rear bracket
Rear bracket
Bracket track
Figure 3-7. Install the rear bracket onto the ServView V KVM Tray’s extensions.
5. Push the KVM switch module evenly towards the drawer. See Figure 3-8.
Figure 3-8. Pushing the module towards the drawer.

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KV T517A-R2
Chapter 3: Assembly and Installation
6. Slide the console drawer out and tightly fasten the screw to the module. See Figure 3-9.
Screw
Module
Figure 3-9. Fasten the screw to the module.
7. Remove the four screws held in place with safety stoppers from the front sides of the drawer (left and right) in sequence.
See Figure 3-10.
+
+
+
+
+
+
+
+
+
+
+
+
(2) screws held
in place with
safety stoppers
(2) screws held
in place with
safety stoppers
Figure 3-10. Removing the four screws.

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Page 16 KVT517A-R2
Chapter 3: Assembly and Installation
8. Slide out the drawer and then remove the four screws and two safety stoppers from the left and right sides of the KVM Tray in
sequence. See Figures 3-11 and 3-12.
+
+
+
+
Drawer
Safety
stoppers
Figure 3-11. Sliding the drawer out. Figure 3-12. Removing the safety stoppers.
WARNING: The safety stoppers prevent the drawer from sliding out when in transit. Once you remove the safety stoppers, the
drawer may slide out and cause serious injury.
9. Connect the power supply to the power jack on the switch module. See Figure 3-13.
Power
connector
Figure 3-13. Attaching the power supply to the module.
To replace a module, follow Steps 5 and 6 on pages 14–15.

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Chapter 3: Assembly and Installation
VGA and PS/2
HD15
male
HD15
female
(2) 6-pin mini DIN male
EVNPS06-0005-MF
This side connects to
the KVM module (2) EVMPS03-0006-MM
This side connects to the
computer or server
(2) 6-pin mini DIN male
VGA and USB
HD15
female
USB Type B male USB Type A male
HD15
male
This side connects to
the KVM module
This side connects to the
computer or server
EVNPS06-0005-MF
USB01-0006
DVI and USB
DVI-D male
USB Type B male
DVI-D male
USB Type A male
Figure 3-13. Cables.
EHN900024U-0006

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Page 18
3.2 Installation of the 1-, 8-, or 16-Port KVM Module
To install a non Centronics compatible KVM switch module in the ServView V, refer to the user’s manual for that module.
The 1-port PS/2 and USB switch module connects to a PS/2 console as shown in Figure 3-14.
VGA + USB VGA + PS/2 DVI + USB
(uses EVNPS06-0005-M/F (uses EVNPS06-0005-MF (uses EHN900024U)
and USB01-0006) and (2) EVMPS03-0006)
Figure 3-14. VGA + USB, VGA + PS/2, and DVI + USB and connected components.
Chapter 3: Assembly and Installation
OR OR
VGA
male DVI
USB Type B
male
VGA
female
USB Type A
male
VGA
male
(2) PS/2
connectors USB Type A
male
(2) PS/2
connectors
VGA
female
USB Type B
male
DVI
KVT6S1UV-R2-CAB

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KV T517A-R2
Chapter 3: Assembly and Installation
VGA and USB VGA and PS/2
(uses EHN9000U CPU cable) (uses EHN70001 CPU cable)
Figure 3-15. VGA and USB module.
HD15
OR
(2) PS/2
connectors
USB Type A
male
VGA
HD15
VGA
KV9216A

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Page 20 KV T517A-R2
Chapter 4: Operation
4. Operation
4.1 KVM Control and Status LEDs
KVM control and status information applies only if an 8- or 16-port KVM switch module (KVT4S8UV, KVT4S16UV, KVT4S8PV,
KVT4S16PV, KVT8CATUV, KVT16CATUV, KVT1IP8CATUV, KVT1IP16CATUV, KVT4IP16CATUV) is installed in the ServView V Tray.
It does not apply to the 1-port KVM switch module (KVT6S1UV-R2-CAB). Figures 4-1 and 4-2 show the ServView V Tray’s LCD
monitor function buttons and computer selection buttons. An LED lighting bar is at the edge of the handle. Table 4-1 describes
the buttons’ and LEDs’ functions.
+
–
7 6 5 4
3
Figure 4-1. LCD monitor function buttons.
1
2
Figure 4-2. Computer selection buttons.