Blackbe;rry DTEK 50 STH100-1 User manual

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Neon
DTEK 50 STH100-1/STH100-2
PRD62980/R188
PRD62981/R189

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Note: this manual is non-contractual and TCL Communication Ltd. can modify it without prior
notice on the characteristics of described equipments.
1.0
2016/6/14
Preliminary draft
Peter Ye
Rev.
Date
Modification description
Prepared By
Checked By
Approved By

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Content
1. General.............................................................................................................................................5
2. Portable Label..................................................................................................................................9
2.1 IMEI label sample:...........................................................................................................................9
2.4 Accessory.......................................................................................................................................10
2.4.1 Charger....................................................................................................................................10
2.4.2 Stereo Headset.......................................................................................................................10
2.4.3 End user USB cable ..............................................................................................................11
2.5 Maintenance policy.......................................................................................................................11
2.5.1 For handset:............................................................................................................................11
2.5.2 For standard accessories (charger, headset and USB cable)........................................12
2.5.3 If input the following codes on handset, you can:.............................................................12
2.5.4 Check the IMEI on SIM tray..................................................................................................12
2.6 Cell phone maintenance ..............................................................................................................13
2.7 Invoice check.................................................................................................................................13
2.8 IMEI Check.....................................................................................................................................14
2.9 Visual Mechanical inspection......................................................................................................14
2.10 Accessories inspection..........................................................................................................15
2.11 Cell phone maintenance procedure....................................................................................15
3. Software download .......................................................................................................................23
3.1 Equipments requested when download：.................................................................................24
3.2 Install of download Tool................................................................................................................24
3.3 SW download process..................................................................................................................26

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1. General
Neon PRD–62980/PRD-62981 is a smart phone with MSM8952 platform (4x A53 1.7GHz + 4x A53
1.2GHz), and BT/WLAN/MP3, social network service etc functions. It can work with the
GSM850/900/1800/1900, UMTS 1/2/5/8 for Global, and LTE FDD: 1/2/4/5/7/12 USA.
Detail features
Project name
NEON
Code Name
PRD62980/PRD62981
General
2G Network
GSM 850/900/1800/1900
3G Network
NA:1/2/4/5/8
GL:1/2/5/6/8
4G Network
NA:FDD 2/4/5/7/12/17/29/30 roaming:FDD
1/3/20
GL:FDD:1/2/3/7/8/20/28A TDD:38/
40/41(China 100 MHz BW)
OS
Android M
Chipset
MSM8952
CPU Frequency
Octa-Core
(4x A53 1.5GHz + 4x A53 1.2GHz)
GPU
Adreno 405 @550MHz
Design
Dimensions (mm)
147x72.5x7.45(TBC)
Estimated Weight (g)
133g
Form Factor
Bar
Side Keys
Volume & Power Key & Boom Key
Removable battery cover
Display
Main LCD Size (inch)
5.2
Main display resolution
FHD (1920×1080)
PPI
424
Main LCD Type
IPS
LTPS
Yes
Brightness (cd/m2, Max)
500

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NTSC
70%
View angle (Degree)
170
Screen to body ratio
80%(TBC)
Contrast Ratio(Nominal/Sunlight)
>1000:1
Color Reproduction
(0.30, 0.32) +/- 0.03
Touch icon backlight
LED indicator
Yes
Touch technology
Capacitive (Palm & grip rejection)
Touch Points
10
TP Accuracy
Edge: 1.5mm; Center: 1mm
Border/Bezel Size
1.9mm
Full Lamination/ Non-Full
Lamination
FL
Touch Panel Material
OGS
Glass type
Dragontrail/NEG/Corning only for ATT
Oleophobic coating (Anti-finger
coating)
Yes
Other features
Brightness boost to 600nits under sunlight
Audio
Audio
2 in 1
Number of speakers
2
Audio Chipset (DAC)
AKM4375
Sampling rate
192KHz/32-Bit
Audio Amplifier
2 x NXP TFA9890 Smart PA
HD voice
Yes
Dual-mic Noise cancellation
Yes
Audio Codec Support
Android default scope ( AAC LC, AAC+,
enhanced AAC+, AMR-NB, AMR-WB, FLAC, MP3,
MIDI, Vorbis, PCM/WAVE)
Dynamic Range
100dB
Fidelity (THD+Noise)
-94dB
SNR
100dB
Distortion
-94dB
Frequency Response
20Hz~20KHz (<0.5dB)
Power - Pink Noise / Music
(Watts)
2*3.6W
Headphone Impedence
Supported
16~200Ω
Crosstalk
-30dB (HiFi)

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Other features
AVC, BWE, one touch mix v2, waves
Available Ports
Card slot
Nano+Nano/SD
SIM Card Number
2
SIM Slot 1
4FF (Nano-SIM)
SIM Slot 2
4FF(Nano-SIM) or TF card
TF card slot
Yes
Hot swap
Yes
Audio Jack
3.5mm audio jack
Charging Port
Micro-USB
Memory
ROM
16G
RAM
default 3GB
External storage
Micro SD, up to 1TB
End User Space
10GB(TBC)
Data
2G Data
GPRS/EDGE
3G Data
HSPA+ (42M bit/s DL, 5.76Mbit/s UL)
4G Data
Support CAT6 (300M bit/s DL, 50Mbit/s UL)
Carrier Aggregation
Yes
Rear Camera
Number of pixels
13M Pixel
Focus
AF
Image Sensor
Samsung 3M2
Sensor Size
1/3
Sensor Pixel size
1.12um
Lens Apeture size
f/2.0
Lens (Wide angle/ FOV)
75°(TBC)
Focus Speed
0.1s
Number of Elements
6P Lens Optics
Camera Flash
Yes
Flash type
Dual-Tone
EIS
Yes
Video
1080P @30fps
HDR
Yes
Other features
Instant shot (take photo in 0.6 sec), 360°selfies,
PDAF, 0.1s focus speed
Front Camera
Number of pixels
8M Pixel
Focus
FF
Image Sensor
OV8858
Sensor Size
1/3
Sensor Pixel size
1.12 um

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Lens Apeture size
f/2.2
Lens (Wide angle/ FOV)
84°
Number of Elements
4P Lens Optics
Camera Flash
Yes
Flash type
Flash light
Video
1080 @30fps
Other features
Selfie flash
Battery
Capacity (mAh)
2610
Battery type
Softpack
Charging Technology
5V2A
Connectivity
Wi-Fi / WLAN
802.11a/b/g/n/ac (2.4GHz & 5GHz)
Wi-Fi Direct
Yes
WFD
Yes
NFC
Yes
Radio
Yes
Bluetooth
Yes
Bluetooth supported version
V4.2
USB Data Transfer
Yes
USB OTG
Yes
USB Charging
Micro-USB
Others
Optional support RCS/IR 94/EMBMS/DACC
Sensors
GPS
Yes(Glonass, Beidou, Galileo) with A-GPS
Accelerometer (G sensor)
Yes
Proximity Sensor
Yes
Light Sensor
Yes
E-Compass
Yes
Gyro
Yes
Hall Switch
Yes
Others
HAC
Optional (M3 for GL and T3&M3 for NA)
TTY
Compatible
HDCP
Yes

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2. Portable Label
2.1IMEI label sample:
Label information
1. Length = 42mm
2. Width = 22mm
3. Thickness = 0.05mm

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2.4 Accessory
2.4.1 Charger
2.4.2 Stereo Headset

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2.4.3 End user USB cable
2.5 Maintenance policy
This chapter describes the maintenance of the Neon PRD62980 series phones authorized at L1 repair
center. The maintenance operations can only be performed in approved repair canters.Main L1
maintenance operations are as following:
2.5.1 For handset:
1) Warranty check
2) Function test
3) SW downloading
4) Replacement of the defective handset.

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2.5.2 For standard accessories (charger, headset and USB cable)
1) Warranty check
2) Functional check
3) Replacement of defective accessories
2.5.3 If input the following codes on handset, you can:
Code
Description
*#06#
Display IMEI number
*#2886#
Enter Auto Test mode
*#3228#
Check current software version
###232#
Access call duration directly
*#837837#*
Display CU reference in HW version
2.5.4 Check the IMEI on SIM tray

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2.6 Cell phone maintenance
1) Equipments for handset test.
Handset with full power.
One SIM card.
2) It is recommended the following tools:
One PC with Windows Windows 7/Windows 10.
One ampere meter for charger current test.
2.7 Invoice check
1. Check warranty status of Handset by POP (Proof of Purchase) ;
2. If the end user lost his POP, then consider the data code as the purchasing day;
Date code: (SHP)
Coding day
Coding Month
Coding Year

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3. If IMEI sicker (commercial label) is lost but the phone can be power on, input “*#2886#”at dial mode
and then select “MANU”“Traceability”to check date code, IMEI info, CU-REF, PTH(PTM), etc.
If the phone can’t power on, please read data code by using Sugar tool. Please refer to SW download
process in term 3 for details.
2.8 IMEI Check
1) Power on the handset, enter *#06#
2) If the IMEI sticker in the back casing is not lost:
We should make sure that the IMEI number must be the same with the one on the IMEI sticker, if not,
it’s out of warranty policy.
2.9 Visual Mechanical inspection
Mechanical warranties check items:
1) Corrosion
Corrosion on the USB connectors, SIM connectors, and other metal surfaces
2) Hole
Holes (Diameter > 1mm) on any surface, including front casing, decorate frame, battery cover,
LCD Lens, keypad.
3) Bump
Bumps (Diameter>1mm) on any surface, including the front casing, decorate frame, battery cover,
LCD Lens, keypad
4) Scratch (length > 3mm)
Scratches on any surface, including the front casing, furnished frame, battery cover, LCD Lens,
keypad
5) Distortion
Bend, twisted or crushed on the h/s, cover/casing or connectors
6) Broken

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LCD broken, casing broken, cover broken
7) Dropped.
Keypad tear off, LCD lens, connectors fallen off
8) Gap:
External physical damage relating to abnormal use, like front case and frame opened
9) Others:
Damage caused by disassembly like wrong part assembly, lost of components
Use in abnormal environment like too high temperature with plastic melts
2.10 Accessories inspection
Accessories warranties check items:
1) Any use in abnormal temperature, other than the one specified in the user manual. Any evidence of
plastic/casing melted.
2) Any mark of food or liquid around the accessory or in the USB socket.
3) Any evidence of mechanical shocked which damage the enclosure of the battery, charger or headset.
4) Any mark of tentative of disassembly the accessory
5) Any abnormal use which induce wire damage, wire broken or USB socket deformed.
2.11 Cell phone maintenance procedure
1) Check that the SIM card is set correctly.
2) Power on the cell phone.
3) If the cell phone asks to input NCK code, which means it is SIM locked, and can only be worked with
dedicated SIM card. Use the correct SIM card.
4) Enter the phone code if necessary.
5) If power on, test step by step with the auto test code:

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Press *#2886# in dial screen and then you will see the interface displaying the SW version. Select
“Auto” to start the auto test, or select “MANU”to do the MMI test manually.
If one of the tests failed during “Auto”test mode, it will show “Failed: XXX”, press “Next”to go on test
and press “END”to power off.
Traceability
I. You can get some information such as IMEI, CU-REF, PTM, Date Code, etc.
II. Press “Pass” to continue.
SMARTPA CAL
I. It will running the test automatically and show “TOP OK; BOTTOM OK; SmartPA Test PASS”
if it functions well;
II. Press “PASS”to continue.
Speak Box
I. It will run the test automatically and show “TOP OK;BUTTOM OK”; SpeakerBox Test
PASS if it functions well
II. Press ”Pass”to continue;
Raw Data
I. It will running the test automatically, don’t touch the screen during test and it will show “Pass”
if it functions well;
II. Press “PASS”to continue.
Touch Panel
I. “Please draw on the yellow area”according to instructions;
II. Press “Pass” to continue.
LCD

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I. You will see the LCD display three colors: RED, GREEN and BLUE if it functions well;
II. Press “Pass” to continue;
III. You will see the LCD displays grey level if it functions well;
IV. Press “Pass” to continue;
V. You will see the LCD displays black if it functions well;
VI. Press “Pass” to continue;
VII. You will see the LCD displays white if it functions well;
VIII. Press “Pass” to continue;
IX. You will see the LCD displays grey if it functions well;
X. Press “Pass” to continue.
Keyboard
I. Press the key displayed on the screen. The key on the screen will turn grey when you
press it if it functions well;
II. Press “Pass” to continue.
LCD Backlight
I. The screen backlight will be flashing if it functions well;
II. Press “Pass” to continue.
Front Camera
Press “Pass”to continue if the front camera functions well.
Main Camera
Press “Pass”to continue if the main camera functions well.
Camera Led

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I. Camera LED will turn on if it functions well;
II. Press “Pass”to continue.
Charge Led
I. The charge LED(LED1&LED2& front LED) will turn on if it functions well;
II. Press “Pass”to continue.
Hall
I. Flip cover according to the instruction if it functions well;
II. Press “Pass” to continue.
Audio
I. You will hear a voice prompt which introduces some emergency call numbers from the top
receiver if it functions well;
II. Press “PASS”to continue;
III. You will hear a voice prompt which introduces some emergency call numbers from the
bottom receiver if it functions well;
IV. Press “Pass”to continue;
V. You will hear a voice prompt which introduces some emergency call numbers from the top
speaker if it functions well;
VI.Press “Pass”to continue;
VII. You will hear a voice prompt which introduces some emergency call numbers from the
bottom speaker if it functions well;
VIII. Press “Pass”to continue;
IX. Make a noise near the MAIN MIC, you will hear it from the top receiver if it functions well;
X. Press “Pass”to continue;

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XI. Make a noise near the SEC MIC, you will hear it from the bottom receiver if it functions
well;
XII. Press “Pass”to continue.
Vibrator
I. You can feel the phone’s vibrating if it functions well;
II. Press “Pass”to continue.
NFC
I. Close the NFC test card on battery cover and it will show “NFC: Detected; ID: xxxx”if it
functions well;
II. Press “Pass”to continue.
Memory Card
I. Insert SD card and the phone will detect it if it functions well;
II. Press “Pass”to continue.
USB/Charger
I. Insert USB cable according to instruction and it will say “USB cable checked”, “USB: OK”,
“Charger: OK”, “Current: xxx”if it functions well;
II. Press “Pass”to continue.
Accessory
I. Insert headset according to the instruction and you will hear a voice prompt which
introduces some emergency call numbers through the headset left if it functions well;
II. Press “Pass”to continue;
III. You will hear a voice prompt which introduces some emergency call numbers through the
headset right if it functions well;

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IV.Press “Pass”to continue;
V. Make a noise near the headset mic, you will hear it from headset if it functions well;
VI.Press “Pass”to continue;
VII. Remove headset according to the instruction and press “Pass”to continue.
FM
I. Insert headset according to the instruction and you will hear FM playing and FM frequency
will be displayed on the screen if it functions well;
II. Press “Pass”to continue;
III. Remove headset according to instruction and press “Pass”to continue.
G-Sensor
I. Put the handset towards up according to instruction;
II. Press “Pass”to continue;
III. Put the handset “FACE DOWN”, “DOWN”, “LEFT”, “RIGHT”and “FACE UP”according to
instruction, and then the instruction will disappear if it functions well;
IV. Press “Pass”to continue.
GyroScope
I. It will display “BIST test: OK”and you can get some value such as Vx, Vy, Vz, dx, dy, dz if it
functions well;
II. Press “Pass”to continue.
E-Compass
I. Please move the phone is an 8 shape according to the instruction;
II. Press “Pass” to continue;