Blonder tongue BT-HE-DASHBOARD User manual
Stock # Model Name Description
2772 BT-HE-DASHBOARD
Headend Controller for up to 20 supported units including:
HDE-8C-QAM w/Opt 2, HDE-8C-QAM DIN (Opt 2), AQT8-
QAM/IP (Stk#6281A), and AQT8-IP (Stk#6280A)
All Rights Reserved. Specifications subject to change without notice. All trademarks are property of their respective owners.
BT-HE-DASHBOARDBT-HE-DASHBOARD
© Blonder Tongue Labs, Inc. ISO 9001:2015 Certified P/N: 651244200A | Rev: 0100819
2BT-HE-DASHBOARD
User Manual
Returning Product for Repair (or Credit)
Before returning product, please contact the Blonder Tongue Service
Department at 1-800-523-6049, Ext. 4256 or visit our website: for further informaon.
This guide makes use of hyperlinks for the Table of Contents, some cross-reference linking between secons, and external
hyperlinking to web addresses. This has been done to assist the reader in nding the informaon they are seeking in a
much quicker way. In addion to hyperlinking, the Table of Contents also makes use of the bookmarking feature present
in the Adobe Reader applicaon.
Download the latest User Manual (PDF) by vising our website. Navigate to the product page by entering the full Model
Name or Stock Number in the search eld. Upon reaching the product page, the “User Manual” download link will be
located beneath the product image. are available under “Tech Support” in the “Resources” secon
of the website. General instrucons for the FTP site, as well as updang your rmware, are provided on this page.
We recommend that you write the following informaon in the spaces provided below.
The informaon contained herein is subject to change without noce. Revisions may be issued to advise
of such changes and/or addions.
Correspondence regarding this publicaon should be addressed directly to:
Blonder Tongue Laboratories, Inc.
One Jake Brown Road
Old Bridge, NJ 08857 USA
Document Number: 651244200A
Printed in the United States of America.
All product names, trade names, or corporate names menoned in this document are acknowledged to
be the proprietary property of the registered owners.
This product incorporates copyright protecon technology that is protected by U.S. patents and other
intellectual property rights. Reverse engineering or disassembly is prohibited.
Purchase Locaon Name:
Purchase Locaon Telephone Number:
BT-HE-DASHBOARD Serial Number(s):
3BT-HE-DASHBOARD
User Manual
4
5
2.1 REVISION HISTORY & REASON ............................................................................................................................... 5
2.2 PRODUCT APPLICATION & DESCRIPTION.............................................................................................................. 5
2.3 PRODUCT SPECIFICATION....................................................................................................................................... 8
8
3.1 UNPACKING .............................................................................................................................................................. 8
3.2 BEFORE YOU BEGIN ................................................................................................................................................. 8
3.3 INSTRUCTIONS ......................................................................................................................................................... 9
4.1 “STATUS” SCREEN.................................................................................................................................................... 10
4.2 “SETTINGS” SCREEN ............................................................................................................................................... 11
4.3 “H25 CONTROL” SCREEN........................................................................................................................................ 13
4.4 “CREDENTIALS” SCREEN......................................................................................................................................... 14
4.5 "REMOTE UPDATE" SCREEN................................................................................................................................... 15
4.6 “FIRMWARE UPDATE” SCREEN.............................................................................................................................. 16
4.7 “LOG” SCREEN ......................................................................................................................................................... 16
4.8 “SYSTEM” SCREEN................................................................................................................................................... 17
4.9 “ADMIN” SCREEN .................................................................................................................................................... 18
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User Manual
åElevated Operating Ambient - If installed in a closed or multi-unit rack assembly,
the operating ambient temperature of the rack environment may be greater
than room ambient. Therefore, consideration should be given to installing
the equipment in an environment compatible with the maximum ambient
temperature per Section 2.3.
åReduced Air Flow - Installation of the equipment in a rack should be such that
the amount of air flow required for safe operation of the equipment is not
compromised.
åMechanical Loading - Mounting of the equipment in the rack should be such
that a hazardous condition is not achieved due to uneven mechanical loading.
åCircuit Overloading - Consideration should be given to the connection of
the equipment to the supply circuit and the effect that overloading of the
circuits might have on overcurrent protection and supply wiring. Appropriate
consideration of equipment nameplate ratings should be used when addressing
this concern.
åReliable Earthing - Reliable earthing of rack-mounted equipment should be
maintained. Particular attention should be given to supply connections other
than direct connections to the branch circuit (e.g. use of power strips).
åRead all safety and operating instructions before you operate the unit.
åRetain all safety and operating instructions for future reference.
åHeed all warnings on the unit and in the safety and operating instructions.
åFollow all installation, operating, and use instructions.
åUnplug the unit from the AC power outlet before cleaning. Use only a damp
cloth for cleaning the exterior of the unit.
åDo not use accessories or attachments not recommended by Blonder Tongue,
as they may cause hazards, and will void the warranty.
åDo not operate the unit in high-humidity areas, or expose it to water or
moisture.
åDo not place the unit on an unstable cart, stand, tripod, bracket, or table. The
unit may fall, causing serious personal injury and damage to the unit. Install the
unit only in a mounting rack designed for 19” rack-mounted equipment.
åDo not block or cover slots and openings in the unit. These are provided for
ventilation and protection from overheating. Never place the unit near or over
a radiator or heat register. Do not place the unit in an enclosure such as a cabinet
without proper ventilation. Do not mount equipment in the rack space directly
above or below the unit.
åOperate the unit using only the type of power source indicated on the marking
label. Unplug the unit power cord by gripping the plug, not the cord.
åThe unit is equipped with a three-wire ground-type plug. This plug will fit only
into a ground-type power outlet. If you are unable to insert the plug into the
outlet, contact an electrician to replace the outlet. Do not defeat the safety
purpose of the ground-type plug.
åRoute power supply cords so that they are not likely to be walked on or pinched
by items placed upon or against them. Pay particular attention to cords at plugs,
convenience receptacles, and the point where they exit from the unit.
The STOP sign symbol is intended to alert you to the
presence of REQUIRED operating and maintenance
(servicing) instructions that if not followed, may result in
product failure or destruction.
The YIELD sign symbol is intended to alert you to the
presence of RECOMMENDED operating and maintenance
(servicing) instructions.
The LIGHTNING flash symbol is intended to alert you
to the presence of uninsulated “dangerous voltage”
within the product's enclosure that may be of sufficient
magnitude to constitute a risk of electrical shock.
åBe sure that the outdoor components of the antenna system are grounded in
accordance with local, federal, and National Electrical Code (NEC) requirements.
Pay special attention to NEC Sections 810 and 820. See the example shown in
the following diagram:
åWe strongly recommend using an outlet that contains surge suppression or
ground fault protection. For added protection during a lightning storm, or when
the unit is left unattended and unused for long periods of time, unplug it from
the wall outlet and disconnect the lines between the unit and the antenna. This
will prevent damage caused by lightning or power line surges.
åDo not locate the antenna near overhead power lines or other electric light
or power circuits, or where it can fall into such power lines or circuits. When
installing the antenna, take extreme care to avoid touching such power lines or
circuits, as contact with them can be fatal.
åDo not overload wall outlets or extension cords, as this can result in a risk of fire
or electrical shock.
å Never insert objects of any kind into the unit through openings, as the objects
may touch dangerous voltage points or short out parts. This could cause fire or
electrical shock.
åDo not attempt to service the unit yourself, as opening or removing covers may
expose you to dangerous voltage and will void the warranty. Refer all servicing
to authorized service personnel.
åUnplug the unit from the wall outlet and refer servicing to authorized service
personnel whenever the following occurs:
oThe power supply cord or plug is damaged;
oLiquid has been spilled, or objects have fallen into the unit;
oThe unit has been exposed to rain or water;
oThe unit has been dropped or the chassis has been damaged;
oThe unit exhibits a distinct change in performance.
åWhen replacement parts are required, ensure that the service technician uses
replacement parts specified by Blonder Tongue. Unauthorized substitutions
may damage the unit or cause electrical shock or fire, and will void the warranty.
åUpon completion of any service or repair to the unit, ask the service technician
to perform safety checks to ensure that the unit is in proper operating condition.
5BT-HE-DASHBOARD
User Manual
This is the rst release of this manual.
The provides operators the ease and convenience of controlling mulple HDE-8C-QAM w/Opt 2, HDE-
8C-QAM DIN (Opt 2), AQT8-QAM/IP (Stk#6281A), and AQT8-IP (Stk#6280A) through a single IP address mapped to the
headend(s). The DASHBOARD controls and monitors up to twenty (20) supported units and has the provision to remotely
update rmware for each unit simultaneously.
The compact surface mount unit can be installed horizontally or vercally to any at surface, such as a wall, side of a rack/
cabinet or in a headend rack shelf. It is powered with a supplied 12VDC external power supply.
• Oers compact design for mounng ease
• Controls and monitors up to twenty (20) supported units simultaneously
• Single IP address and login per BT-HE-DASHBOARD unit
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= power is detected when 12VDC is applied to unit.
= indicates (i) AC power is not connected, or (ii) AC power is connected but the power supply is defecve.
The unit must be sent to Blonder Tongue for repair for condion (ii).
When pushed and held for >2 seconds, the Ethernet port IP address login credenals will be enabled to the
factory defaults. The power LED will blink Green while in this state. Reboot the unit to return to normal operaon.
Factory Defaults:
= 172.16.70.1 (Subnet Mask: 255.255.255.0)
= Admin (case-sensive)
= pass (case-sensive)
The user-dened IP address, login and password will sll be present within the encoder sengs.
LED is on (green) under normal operang condions. If IP reset buon is pressed for a few seconds, the
LED will blink.
RJ45 connector for 10/100Base-T Ethernet interface. (Factory Default: 172.16.70.1)
12 VDC @ 150 mA from external power supply.
1
2
2
4
5
Unit le and right side panel connectors and indicators:
1
2
3
4
5
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User Manual
Router with
For Remote
Management
Stac IP Address
192.168.1.200
DHCP Server
Ethernet
Port
Control
Port
Control
Port
Control
Port
HDE-8C DIN Series*
*In DHCP Mode, see encoder manual
*In DHCP Mode, see encoder manual
HDE-8C DIN encoders equipped with their
own DHCP server for H25
H25
SWITCH
H25 H25 H25
1 2 3 8
HDE-8C DIN encoders equipped with their
own DHCP server for H25
H25
SWITCH
H25 H25 H25
1 2 3 8
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User Manual
You will nd the following items in the box:
• BT-HE-DASHBOARD headend controller (QTY=1)
• External 12 volt power supply (QTY=1)
Before you begin, please note that there should be only one (1) DHCP server in the network (refer to Diagram 1 in Secon 2).
Verify rmware version(s) as per table below. If an AQT8 is being used, then user MUST rst change from “Stac” to “Stac
unl DHCP”.
Product
Setting
8C
(w/Opt 2) 3.0.44
or higher
DHCP requests last forever if no DHCP server
is available, but defaults to Static IP (you can
get to unit with its default static IP address)
DHCP requests last forever if no DHCP server
is available, but defaults to Static IP (you can
get to unit with its default static IP address)
8C DIN
(w/Opt 2) 4.0.46
or higher Same as 8C Same as 8C
AQT8
QAM/IP &
IP Models
Static 1.0.10P17
or higher
Prior to BT-HE-DASHBOARD installation, IP
mode MUST be changed to Static until DHCP.
(See Product Manual)
After required mode change, same as 8C
Alarms/Monitoring/Control
Local Monitoring:
Local Control:
1x Status LED
1x Power LED
1x IP Reset button
Remote Monitoring/
Control:
1x RJ45 (10/100Base-T)
GUI-based menu via web browser
General
Dimensions:
(W x D x H)
6.7” x 1.25” x 5.125”
(170 mm x 32 mm x 130 mm)
Power Supply:
Power Dissipation:
12 VDC @ 150 mA from external
power supply (included)
~2 W (max)
Weight: ~2.0 lbs (0.9 kg)
Operating Temperature:
Storage Temperature:
32 to 122 ˚F (0 to 50 ˚C)
-13 to 158 ˚F (-25 to 70 ˚C)
Operating Humidity:
Storage Humidity:
0 to 95% RH @ 35 ˚C max,
non-condensing
0 to 95% RH @ 35 ˚C max,
non-condensing
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User Manual
Follow the encoder’s Quick Guide and Instrucon Manual for H25 receiver connecons and other encoder related details.
Refer to the router's instrucon manual to enable and set DHCP address range.
Connect the control PC directly to the BT-HE-Dashboard and set PC to the stac IP address of 172.16.70.2.
Using a standard web browser, log into the Dashboard using the following factory defaults:
172.16.70.1
Admin
pass
Click on the tab in the navigaon menu and congure the BT-HE-Dashboard to be on the same subnet as the
router. (Refer to Secon 4.8, pg. 17)
NOTE: The IP address should be outside the router DHCP range set above.
Connect encoder control ports and the BT-HE-Dashboard Ethernet port to the router.
Change the PC's IP from “Use the following IP Address” (stac) to “Obtain IP Address Automacally”.
Aer a couple of minutes the encoders and PC should have received IP addresses from the router.
Log into the BT-HE-Dashboard using the stac IP address assigned above.
Go to the tab (see Secon 4.4, pg. 14). Enter default username (Admin) and password (pass) for each of
the encoders. The encoders will be listed by their Serial Numbers unl a Unit Name is entered.
NOTE: Dashboard will auto-discover the following units: AQT8-QAM/IP, AQT8-IP, HDE-8C Series and HDE-8C
DIN Series.
Conrm log in and password (control communicaon) by using the Test Login feature on the Credenals page.
Go to the tab to congure each encoder (see Secon 4.2, pg. 11) to the desired sengs for the system.
NOTE: Conguraon opons are only available for encoders and are not applicable for AQT8 Series.
The H25 receiver channel sengs can be done in either of two ways:
1.
Accessing each encoder though BT-HE-Dashboard via the “Status” tab (see Secon 4.1, pg. 10). Refer to the
encoder’s instrucon manual for further instrucons.
2. Use the H25 Control tab (see page 13). This method requires viewing the RF output channels on a TV for the on-
screen display of receiver informaon.
1
2
3
4
5
6
8
9
10
11
12
13
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User Manual
Name of unit as entered on the Sengs page.
Clicking on “Unit” will take the browser to the Login page of the
parcular encoder/transcoder.
Placing the cursor over “Unit”’s name will display a pop up with
key encoder informaon as shown in Figure 4.1b.
Displays the current rmware version loaded
in the 8C encoders/AQT8.
Indicates status of each encoder input. Green indicates
an acve input, gray indicates no input.
Displays the virtual channel assigned to each input program.
Displays the assigned RF channels for each encoder.
Units that were previously detected by the DASHBOARD but are no longer connected will be highlighted in red, as
shown below.
The “Status” (Figures 4.1a, 4.1b and 4.1c) displays informaon for each unit the controller detects (up to 20). Informaon is
as follows:
1
2
3
4
5
1 2 3 4 5
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User Manual
Clicking on the Unit name link (ex. Unit1) will take the browser to the Log-in page of the parcular encoder.
Placing the cursor over the Unit’s name will display a pop up with key encoder informaon as shown in Figure 4.1b.
When buon is selected, it will provide a temporary LED indicaon on the encoder lasng about 1 minute.
HDE-8C-QAM/IP Series encoders are idened by the Audio LEDs changing one at a me to red starng from
Input # 1 and moving right towards Input #8. The sequence connues on the Video LED row, again starng at
input #1 and moving right. Aer all LEDs are have turned red they all simultaneously switch back to green and
the cycle begins again.
HDE-8C-DIN Series and AQT8-QAM/IP are idened by the Status LED ashing between red and green.
This eld allows a user-dened encoder name for easier idencaon.
The “Sengs” screen (Figure 4.2) is a “user-congurable” screen where the following input source parameters can be congured:
1
2
3
4
5
This buon deletes the unit from the DASHBOARD’s database. User must select “Save”.
This buon saves any changes made to the Encoder. The “Save All” buon at the boom of the page will save
any changes made to any of the Encoders.
Shows the serial number for each H25 Receiver. The default is "Other Device" unl user assigns receiver.
Clicking on the box will display a pop-up menu with serial numbers of available receivers.
This can be set as channel number for each H25 receiver for valid authorized channels.
6
7
2
2
3
678
10 11
12 13
9
4
4
5
1
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Clicking on the PID buon will automacally populate all 8C’s with PIDs incremented by 16 aer the entry of the
rst PID number.
User entry of Program Name (max 7 alphanumeric characters).
Clicking on this buon sets the encoders for a cable virtual channel range of 1 to 999. The minor channel
on all encoders will automacally be lled in with “0” for a one part channel scheme. Addionally once the rst
major channel is entered on the top row, all the following Major channels will be populated sequenally. Eding
can be done prior to “Saving” the sengs.
This seng conguraon allows for major channel sengs in the range of 1-999 as well as minor
channels from 1-999. This mode populates Programs 1 and 2 in each TS with minor channels 1 and 2 respecvely.
Addionally once the rst major channel is entered on the top row, all the following Major channels will be populated
sequenally. Eding can be done prior to “Saving” the sengs.
Do not click on the One or Two Part buons aer all the desired channel conguraons have
been saved. If this is done inadvertently, immediately exit out of the page – . This will
clear the automacally populated elds as discussed above. Upon returning to the page the prior saved
sengs will be displayed.
Clicking on the Channel buon at the top of the column automacally sets the encoders QAM output channel.
Once the rst channel is selected, the remaining channels on all encoders will be set automacally to the next adjacent
channel consecuvely.
QAM RF output level for each encoder. The range is 35 to 42 dBmV. It is recommended to maintain the output
level at 40 dBmV for normal operaon.
8
9
10
12
11
13
BT-HE-DASHBOARD
User Manual
This feature provides H25 receiver control from a virtual handheld remote control. Select the Encoder name and input number
to access the receiver. Use the cursor to select the desired control funcons. Please refer to the receiver instrucon manual
for details on available control funcons.
BT-HE-DASHBOARD
User Manual
Clicking on “Unit” will take the browser to the Log-in page of the parcular encoder. Placing the cursor over “Unit”
will display a pop up with key encoder informaon as shown in Figure 4.1b.
User entry for each encoder for record keeping purposes.
Tests the listed Username and Password to determine if they are valid or not.
1
2
3
Units that were previously detected by the DASHBOARD but are no longer connected will be highlighted in red, as
shown below.
12 3
BT-HE-DASHBOARD
User Manual
Clicking on the Unit name will take the browser to the Log-in page of the parcular encoder. Placing the cursor
over the Unit’s name will display a pop up with key encoder informaon as shown in Figure 4.1b.
Opens window on computer to nd and select the desired rmware le.
NOTE: This applicaon requires les with “.FW” extensions (not BIN les).
Uploads the selected le to the BT-HE-DASHBOARD
Applies the uploaded le update. Like units can be updated simultaneously by clicking on their respecve
Update buons.
1
2
3
4
1
2 3
4
BT-HE-DASHBOARD
User Manual
User selects the number of lines to be displayed.
1
Opens window on computer to nd and select the desired BT-HE-DASHBOARD rmware le.
This applicaon requires les with “.FW” extensions (not BIN les).
Uploads the selected le to the BT-HE-DASHBOARD and starts the update process.
Returns the Dashboard to the original rmware version as shipped from the factory.
1
2
3
1
1
2
3
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User Manual
and populates Dashboard header on each web page.
is the stac IP address that is assigned to the 10/100 Ethernet Port. It allows the user to access the unit via
the web interface. (Factory Default: 172.16.70.1)
is the Subnet Mask assigned to the Ethernet Port of the unit. It allows the user to determine which subnet
the Control Port IP address belongs to. (Factory Default: 255.255.255.0)
is the gateway address assigned to the Ethernet Port. It allows the user to access the unit from another
network via the web interface. (Factory Default: 172.16.70.254)
Reboots the BT-HE-Dashboard. Unit requires reboong aer changing the IP addresses.
Applies IP defaults as listed above.
Returns sengs to those last saved (applied).
Saves changes to memory.
1
2
3
4
5
6
7
8
1
2
3
4
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BT-HE-DASHBOARD
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is the Administrator’s login (16 characters maximum). This login allows the user to make changes to any
area of the unit. (Factory Default: “”)
is only used when changing the current Administrator’s password (16 characters maximum). The password
will not be displayed. (Factory Default: “”)
is required when changing the current Administrator's password. It match the “Password” eld
and will not be displayed.
Click the buon to apply changes to the User Conguraon.
1
2
3
4
1
2
3
4
Extended Warranty Program
STANDARD TERMS & CONDITIONS OF THE EXTENDED WARRANTY
A. THE EXTENDED WARRANTY AGREEMENT (EWA)
I
f during the period following the expiration of the Blonder Tongue Manufacturers’ Standard Warranty ( Copy Included) the products which constitute the subject
matter of the extended warranty,
manifest any manufacturing or similar such defects then Blonder Tongue shall at its option repair or replace the product. It is
emphasized that the extended warranty is in effect an extension of the Blonder Tongue Warranty and covers the items stipulated in Paragraph
B to the exclusion of
the terms in Paragraph C of this agreement.
Eligibility to purchase EW is limited to 90 days following initial shipment on selected products of sufficient value.
The product/products included in this extended warranty agreement are listed in the invoice that accompanies the EWA.
Term of the extension will be ______
year(s).
Purchase Order is required for extended warranty coverage.
B. WHAT IS COVERED?
1. If a product has been determined to have failed, which falls within the Terms & Conditions of this EWA, Blonder Tongue Inc. may at its sole discretion
repair, modify or replace its component parts that are defective at 100% coverage for parts and labor.
2. A loaner unit may be available on request; PO required.
3. Product is manufactured by Blonder Tongue.
4.Extended warranty period is up to and not to exceed 24 months and sold in increments of 12 months. Order # 9981 for 1 year and #9982 for 2 year
extensions.
5.Return of repair or replaced product shipping costs for ground shipments.
6.Firmware upgrades at no charge with automatic notification.
C. WHAT IS NOT COVERED?
1. The warranty does not cover any defects caused by foreign objects /connection errors .
2. Use other than by the customer at the declared address appearing in this document.
3. Failure by the end user to comply with the manufacturers’ instructions for installation, maintenance or use.
4. The use of accessories which have not been approved by Blonder Tongue.
5. The application and/or use of any incorrect or abnormal electrical supply to the product.
6. Any defect in wiring or electrical connections which does not form part of the product at the time of the original purchase.
7. Neglect, misuse, or willful abuse of the product.
8. Any repairs or attempted repairs of the product by any person other than Blonder Tongue Service Department.
9. Any modification of the product by any person other than Blonder Tongue Service Department.
10. Fire, flood, war, civil disturbance, industrial action, acts of God or any other causes beyond the reasonable control of Blonder Tongue.
11. Any defect caused by lightning strike or power surges.
12. Shipping costs to return products to Blonder Tongue for warranty service.
13. Blonder Tongue will not in any circumstances be liable for any consequential loss or damages suffered by the customer whether directly or in directly
related defect in the product to the extent permissible by law.
14. Repairs may not be effected without prior authorization from Blonder Tongue Laboratories.
D. GENERAL
1. The customer shall notify Blonder Tongue Laboratories in writing within ten days of any change of his or her address.
2. Customer must provide original purchase receipt and serial number to initiate extended warranty coverage.
3. The fee paid for the warranty is not refundable under any circumstances unless cancelled within seven days of purchase.
4. The customer shall take all reasonable precautions to maintain the product is maintained in good working order.
5.
The warranty contract ceases to exist if the product is replaced or a credit is given to the customer. Any monies paid for the warranty contract are forfeited
and not refundable. This is only applicable when the product is out of the manufacturer’s warranty.
6. The extended warranty period as stated on the Extended Warranty Agreement shall be the governing period notwithstanding any a dditional supplier
warranty on specific components.
7. The warranty shall in no way effect the terms and conditions of the sale agreement in terms of which the customer bought the product.
8. The extended warranty is limited to the terms and conditions herein contained
9. No agreement, varying, adding to, amended, deleting, or cancelling this warranty shall be effective unless given in writing (email is acceptable) and signed
by or on behalf of both parties.
10. The cost of the extended warranty is 8% of the purchase price for a 1 or 2 year extension beyond the Blonder Tongue standard warranty. e.g. A product
price of $1000 will be $80 for the 1st year (12 mos) and additional $80 for 2 year (24 mos) extension for a total of $160.
11. Warranty product return postage paid to:
Blonder Tongue Laboratories, Inc.
Attn: Warranty Service Dept.
1 Jake Brown Road
Old Bridge, NJ 08857
Contact Blonder Tongue at 800-523-6049 ext. 555 to order extended warranty service.
Limited Warranty
Blonder Tongue Laboratories, Inc. (BT) will at its sole option, either repair or replace (with a new or factory reconditioned product,
as BT may determine) any product manufactured by BT which proves to be defective in materials or workmanship or fails to
meet the specifications which are in effect on the date of shipment or such other specifications as may have been expressly
agreed upon in writing (i) for a period of one (1) year from the date of original purchase (or such shorter period of time as may
be set forth in the license agreement specific to the particular software being licensed), with respect to iCentral™ (hardware and
software) and all other software products (including embedded software) licensed from BT, (ii)) for a period of one (1) year from
the date of original purchase, with respect to all MegaPort, IPTV products and fiber optics receivers, transmitters, couplers and
integrated receivers/distribution amplifiers (including TRAILBLAZER™, RETRO-LINX™ and TWIN STAR™ products) as well as for
VideoCipher® & DigiCipher® satellite receivers, and (iii) for a period of three (3) years from the date of original purchase, with
respect to all other BT products. Notwithstanding the foregoing, in some cases, the warranty on certain proprietary sub-assembly
modules manufactured by third party vendors and contained in BT products and on certain private-label products manufactured
by third parties for resale by BT are of shorter duration or otherwise more limited than the standard BT limited warranty. In such
cases, BT’s warranty with respect to such third party proprietary sub-assembly modules and private-label products will be limited
to the duration and other terms of such third party vendor’s warranty. In addition, certain products, that are not manufactured
but are resold by BT, carry the original OEM warranty for that product. The limited warranty set forth in this paragraph does not
apply to any product sold by BT, which at the time of sale constituted a Closeout Product.
BT will at its sole option, either repair or replace (with a new or factory reconditioned product, as BT may determine) any product
sold by BT which at the time of sale constituted a refurbished or closeout items (“Refurbished Product” and “Closeout Product”),
which proves to be defective in materials or workmanship or fails to meet the specifications which are in effect on the date of
shipment or such other specifications as may have been expressly agreed upon in writing, for a period of ninety (90) days from
the date of original purchase. Notwithstanding the foregoing, in some cases, the warranty on third party software and on certain
proprietary sub-assembly modules manufactured by third party vendors and contained in BT products and on certain private-
label products manufactured by third parties for resale by BT are of shorter duration or otherwise more limited than the BT limited
warranty for Closeout Products. In such cases, BT’s warranty for Closeout Products constituting such third party software, third
party proprietary sub-assembly modules and private-label products will be limited to the duration and other terms of such third
party vendor’s warranty. In addition, notwithstanding the foregoing, (i) certain Closeout Products that are not manufactured (but
are resold) by BT, carry the original OEM warranty for such products, which may be longer or shorter than the BT limited warranty
for Refurbished or Closeout Products. All sales of Refurbished or Closeout Products are final.
To obtain service under this warranty, the defective product, together with a copy of the sales receipt or other satisfactory proof
of purchase and a brief description of the defect, must be shipped freight prepaid to: Blonder Tongue Laboratories, Inc., One Jake
Brown Road, Old Bridge, New Jersey 08857.
This warranty does not cover damage resulting from (i) use or installation other than in strict accordance with manufacturer’s
written instructions, (ii) disassembly or repair by someone other than the manufacturer or a manufacturer-authorized repair
center, (iii) misuse, misapplication or abuse, (iv) alteration, (v) lack of reasonable care or (vi) wind, ice, snow, rain, lightning, or
any other weather conditions or acts of God.
OTHER THAN THE WARRANTIES SET FORTH ABOVE, BT MAKES NO OTHER WARRANTIES OR REPRESENTA-
TIONS OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE CONDITION, DESCRIPTION, FITNESS FOR A PARTIC-
ULAR PURPOSE, MERCHANTABILITY OR AS TO ANY OTHER MATTER, AND SUCH WARRANTIES SUPERSEDE
ANY ORAL OR WRITTEN WARRANTIES OR REPRESENTATIONS MADE OR IMPLIED BY BT OR BY ANY OF BT’S
EMPLOYEES OR REPRESENTATIVES, OR IN ANY OF BT’S BROCHURES, MANUALS, CATALOGS, LITERATURE
OR OTHER MATERIALS. IN ALL CASES, BUYER’S SOLE AND EXCLUSIVE REMEDY AND BT’S SOLE OBLIGA-
TION FOR ANY BREACH OF THE WARRANTIES CONTAINED HEREIN SHALL BE LIMITED TO THE REPAIR OR
REPLACEMENT OF THE DEFECTIVE PRODUCT F.O.B. SHIPPING POINT, AS BT IN ITS SOLE DISCRETION SHALL
DETERMINE. BT SHALL IN NO EVENT AND UNDER NO CIRCUMSTANCES BE LIABLE OR RESPONSIBLE FOR
ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, PUNITIVE, DIRECT OR SPECIAL DAMAGES BASED UPON
BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT TORT LIABILITY OR OTHERWISE OR
ANY OTHER LEGAL THEORY ARISING DIRECTLY OR INDIRECTLY FROM THE SALE, USE, INSTALLATION OR
FAILURE OF ANY PRODUCT ACQUIRED BY BUYER FROM BT.
All claims for shortages, defects and non-conforming goods must be made by Buyer in writing within five (5) days of receipt of
merchandise, which writing shall state with particularity all material facts, concerning the claim then known to Buyer. Upon any
such complaint, Buyer shall hold the goods complained of intact and duly protected, for a period of up to sixty (60) days. Upon
the request of BT, Buyer shall ship such allegedly nonconforming or defective goods, freight prepaid to BT for examination by
BT’s inspection department and verification of the defect. BT, at its option, will either repair, replace or issue a credit for products
determined to be defective. BT’s liability and responsibility for defective products is specifically limited to the defective item or to
credit towards the original billing. All such replacements by BT shall be made free of charge f.o.b. the delivery point called for in
the original order. Products for which replacement has been made under the provisions of this clause shall become the property
of BT. Under no circumstances are products to be returned to BT without BT’s prior written authorization. BT reserves the right
to scrap any unauthorized returns on a no-credit basis. Any actions for breach of this contract must be commenced by Buyer
within thirteen (13) months after the cause of action has accrued. A copy of BT’s standard terms and conditions of sale, including
the limited warranty, is available from BT upon request. Copies of the limited warranties covering third party proprietary sub-
assembly modules and private label products manufactured by third parties are also available from BT on request. VideoCipher®
& DigiCipher® are registered trademarks of Motorola Corp.
Rev 5/6/2009
Blonder Tongue Laboratories, Inc.
Limited Warranty
Blonder Tongue Laboratories, Inc. (BT) will at its sole option, either repair or replace (with a new or factory reconditioned product, as BT may
determine) any product manufactured by BT which proves to be defective in materials or workmanship or fails to meet the specifications which are
in effect on the date of shipment or such other specifications as may have been expressly agreed upon in writing (i) for a period of one (1) year from
the date of original purchase (or such shorter period of time as may be set forth in the license agreement specific to the particular software being
licensed), with respect to iCentral™ (hardware and software) and all other software products (including embedded software) licensed from BT, (ii) )
for a period of one (1) year from the date of original purchase, with respect to all MegaPort™, IPTV products, and fiber optics receivers, transmitters,
couplers and integrated receiver/distribution amplifiers (including TRAILBLAZER™, RETRO-LINX™ and TWIN STAR™ products) as well as for
DigiCipher ® satellite receivers, and (iii) for a period of three (3) years from the date of original purchase, with respect to all other BT products.
Notwithstanding the foregoing, in some cases, the warranty on certain proprietary sub-assembly modules manufactured by third-party vendors and
contained in BT products and on certain private–label products manufactured by third-parties for resale by BT are of shorter duration or otherwise
more limited than the standard BT limited warranty. In such cases, BT's warranty with respect to such third-party proprietary sub-assembly modules
and private-label products will be limited to the duration and other terms of such third-party vendor's warranty. In addition, certain products, that are
not manufactured but are resold by BT, carry the original OEM warranty for such products. The limited warranty set forth in this paragraph does not
apply to any product sold by BT, which at the time of sale constituted a Refurbished/Closeout Product.
(b) BT will at its sole option, either repair or replace (with a new or factory-reconditioned product, as BT may determine) any product sold by BT
which at the time of sale constituted a refurbished or closeout item (“Refurbished/Closeout Product”), which proves to be defective in materials or
workmanship or fails to meet the specifications which are in effect on the date of shipment or such other specifications as may have been expressly
agreed upon in writing, for a period of ninety (90) days from the date of original purchase. Notwithstanding the foregoing, in some cases the
warranty on third party software and on certain proprietary sub-assembly modules manufactured by third-party vendors and contained in BT products
and on certain private–label products manufactured by third-parties for resale by BT are of shorter duration or otherwise more limited than the BT
limited warranty for Refurbished/Closeout Products. In such cases, BT's warranty for Refurbished/Closeout Products constituting such third party
software, third-party proprietary sub-assembly modules and private-label products will be limited to the duration and other terms of such third-party
vendor's warranty. In addition, notwithstanding the foregoing, (i) certain Refurbished/Closeout Products that are not manufactured (but are resold)
by BT, carry the original OEM warranty for such products, which may be longer or shorter than the BT limited warranty for Refurbished/Closeout
Products. All sales of Refurbished/Closeout Products are final.
To obtain service under this warranty, the defective product, together with a copy of the sales receipt or other satisfactory proof of purchase and a
brief description of the defect, must be shipped freight prepaid to: Blonder Tongue Laboratories, Inc., One Jake Brown Road, Old Bridge, New
Jersey 08857.
This warranty does not cover damage resulting from (i) use or installation other than in strict accordance with manufacturer's written instructions, (ii)
disassembly or repair by someone other than the manufacturer or a manufacturer-authorized repair center, (iii) misuse, misapplication or abuse, (iv)
alteration, (v) lack of reasonable care or (vi) wind, ice, snow, rain, lightning, or any other weather conditions or acts of God.
OTHER THAN THE WARRANTIES SET FORTH ABOVE, BT MAKES NO OTHER WARRANTIES OR REPRESENTATIONS OF
ANY KIND, EXPRESS OR IMPLIED, AS TO THE CONDITION, DESCRIPTION, FITNESS FOR A PARTICULAR PURPOSE,
MERCHANTABILITY, OR AS TO ANY OTHER MATTER, AND SUCH WARRANTIES SUPERSEDE ANY ORAL OR WRITTEN
WARRANTIES OR REPRESENTATIONS MADE OR IMPLIED BY BT OR BY ANY OF BT’S EMPLOYEES OR
REPRESENTATIVES, OR IN ANY OF BT’S BROCHURES MANUALS, CATALOGS, LITERATURE OR OTHER MATERIALS. IN
ALL CASES, BUYER’S SOLE AND EXCLUSIVE REMEDY AND BT’S SOLE OBLIGATION FOR ANY BREACH OF THE
WARRANTIES CONTAINED HEREIN SHALL BE LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE
PRODUCT F.O.B. SHIPPING POINT, AS BT IN ITS SOLE DISCRETION SHALL DETERMINE. BT SHALL IN NO EVENT AND
UNDER NO CIRCUMSTANCES BE LIABLE OR RESPONSIBLE FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL,
PUNITIVE, DIRECT OR SPECIAL DAMAGES BASED UPON BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE,
STRICT TORT LIABILITY OR OTHERWISE OR ANY OTHER LEGAL THEORY, ARISING DIRECTLY OR INDIRECTLY FROM
THE SALE, USE, INSTALLATION OR FAILURE OF ANY PRODUCT ACQUIRED BY BUYER FROM BT.
All claims for shortages, defects, and non-conforming goods must be made by the customer in writing within five (5) days of receipt of merchandise,
which writing shall state with particularity all material facts concerning the claim then known to the customer. Upon any such claim, the customer
shall hold the goods complained of intact and duly protected, for a period of up to sixty (60) days. Upon the request of BT, the customer shall ship
such allegedly non-conforming or defective goods, freight prepaid to BT for examination by BT's inspection department and verification of the
defect. BT, at its option, will either repair, replace or issue a credit for products determined to be defective. BT's liability and responsibility for
defective products is specifically limited to the defective item or to credit towards the original billing. All such replacements by BT shall be made
free of charge f.o.b. the delivery point called for in the original order. Products for which replacement has been made under the provisions of this
clause shall become the property of BT. Under no circumstances are products to be returned to BT without BT's prior written authorization. BT
reserves the right to scrap any unauthorized returns on a no-credit basis. Any actions for breach of a contract of sale between BT and a customer must
be commenced by the customer within thirteen (13) months after the cause of action has accrued. A copy of BT's standard terms and conditions of
sale, including the limited warranty, is available from BT upon request. Copies of the limited warranties covering third-party proprietary sub-
assembly modules and private-label products manufactured by third-parties are also available from BT on request. DigiCipher ® is a registered
trademark of Motorola Corp. (Rev 0509)
Seller will at its sole option, either repair or replace (with a new or factory reconditioned product, as Seller may determine) any product manufactured or sold (or in
the case of software, licensed) by Seller which is defective in materials or workmanship or fails to meet the applicable specifications that are in effect on the date of
shipment or such other specifications as may have been expressly agreed upon in writing: (i) for a period of three (3) years from the date of original purchase for all
stock hardware products (other than those specifically referenced herein below having a shorter warranty period); (ii) for a period of one (1) year from the date of
original purchase, with respect to all MegaPort™, IPTV products, test equipment and fiber optics receivers, transmitters, couplers and integrated receiver/distribution
amplifiers; (iii) for a period of one (1) year from the date of original purchase (or such shorter period of time as may be s et forth in the license agreement specific to
the particular software being licensed from Seller) with respect to all software products licensed from Seller (other than Co re Product Software) that is (a) developed
for a specific function or application, (b) complimentary to and does not function without the Core Product Software, and (c) listed with a specific model number and
stock number in Seller’s Price List (“Non-Core Software”); (iv) for a period of ninety (90) days from the date of original purchase, with respect to non-serialized
products and accessories, such as parts, sub-assemblies, splitters and all other products sold by Seller (other than Core Product Software and Refurbished/Closeout
Products) not otherwise referred to in clauses (i) through (iii) above. The warranty period for computer programs in machine-readable form included in a hardware
product, which are essential for the functionality thereof as specifically stated in the published product specifications (“ Core Product Software”) will be coincident
with the warranty period of the applicable hardware product within which such Core Product Software is installed.
Software patches, bug fixes, updates or workarounds do not extend the original warranty period of any Core Product Software or Non-Core Software.
Notwithstanding anything herein to the contrary,
(i) Seller’s sole obligation for software that when properly installed and used does not substantially conform to the publish ed specifications in effect when the
software is first shipped by Seller, is to use commercially reasonable efforts to correct any reproducible material non-conformity (as determined by Seller in its sole
discretion) by providing the customer with: (a) telephone or e-mail access to report non-conformance so that Seller can verify reproducibility, (b) a software patch or
bug fix, if available or a workaround to bypass the issue if available, and (c) where applicable, replacement or damaged or defective external media, such as CD-ROM
disk, on which the software was originally delivered;
(ii) Seller does not warrant that the use of any software will be uninterrupted, error-free, free of security vulnerabilities or that the software will meet the customer’s
particular requirements; and the customer’s sole and exclusive remedy for breach of this warranty is, at Seller’s option, to receive (a) suitably modified software, or
part thereof, or (b) comparable replacement software or part thereof;
(iii) Seller retains all right, title and interest in and to and ownership of all software (including all Core Pro duct Software and Non-Core Software) including any and all
enhancements, modifications and updates to the same; and
(iv) in some cases, the warranty on certain proprietary sub-assembly modules manufactured by third-party vendors and contained in Seller’s products, third party
software installed in certain of Seller’s products, and on certain private–label products manufactured by third-parties for resale by Seller, will be of shorter duration
or otherwise more limited than the standard Seller limited warranty. In such cases, Seller's warranty with respect to such third-party proprietary sub-assembly
modules, third-party software and private-label products will be limited to the duration and other terms of such third-party vendor's warranty, if any. In addition,
certain products, that are not manufactured by Seller, but are resold by Seller, may carry the original OEM warranty for such products, if any. The limited warranty
set forth above does not apply to any product sold by Seller, which at the time of sale constituted a Refurbished/Closeout Product, the limited warranty for which is
provided in the following paragraph.
Seller will at its sole option, either repair or replace (with a new or factory-reconditioned product, as Seller may determine) any product sold by Seller which at the
time of sale constituted a refurbished or closeout item (“Refurbished/Closeout Product”), which is defective in materials or workmanship or fails to meet the
applicable specifications that are in effect on the date of shipment of that product or fails to meet such other specifications as may have been expressly agreed upon
in writing between the parties, for a period of ninety (90) days from the date of original purchase. Notwithstanding the for egoing, in some cases the warranty on
certain proprietary sub-assembly modules manufactured by third-party vendors and contained in Seller products, third party software installed in certain of Seller’s
products, and on certain private–label products manufactured by third-parties for resale by Seller will be of shorter duration or otherwise more limited than Seller
limited warranty for Refurbished/Closeout Products. In such cases, Seller's warranty for Refurbished/Closeout Products constituting such third party proprietar y
sub-assembly modules, third party software, and private-label products will be limited to the duration and other terms of such third-party vendor's warranty, if any.
In addition, notwithstanding the foregoing, (i) certain Refurbished/Closeout Products that are not manu factured (but are resold) by Seller, may carry the original OEM
warranty for such products, if any, which may be longer or shorter than Seller’s limited warranty for Refurbished/Closeout Pr oducts. All sales of
Refurbished/Closeout Products are final.
To obtain service under this warranty, the defective product, together with a copy of the sales receipt, serial number if applicable, or other satisfactory proof of
purchase and a brief description of the defect, must be shipped freight prepaid to Seller at the following address: One Jake Brown Road, Old Bridge, New Jersey
08857.
This warranty does not cover failure of performance or damage resulting from (i) use or installation other than in strict acc ordance with manufacturer's written
instructions, (ii) disassembly or repair by someone other than the manufacturer or a manufacturer-authorized repair center, (iii) misuse, misapplication or abuse, (iv)
alteration, (v) exposure to unusual physical or electrical stress, abuse or accident or forces or exposure be yond normal use within specified operational or
environmental parameters set forth in applicable product specifications, (vi) lack of reasonable care or (vii) wind, ice, sno w, rain, lightning, or any other weather
conditions or acts of God.
OTHER THAN THE WARRANTIES SET FORTH ABOVE, SELLER MAKES NO OTHER WARRANTIES OR REPRESENTATIONS OF ANY KIND, EXPRESS OR IMPLIED, AS
TO THE CONDITION, DESCRIPTION, FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, OR AS TO ANY OTHER MATTER, AND SUCH WARRANTIES
SET FORTH ABOVE SUPERSEDE ANY ORAL OR WRITTEN WARRANTIES OR REPRESENTATIONS MADE OR IMPLIED BY SELLER OR BY ANY OF SELLER’S
EMPLOYEES OR REPRESENTATIVES, OR IN ANY OF SELLER’S BROCHURES MANUALS, CATALOGS, LITERATURE OR OTHER MATERIALS. IN ALL CASES, BUYER’S
SOLE AND EXCLUSIVE REMEDY AND SELLER’S SOLE OBLIGATION FOR ANY BREACH OF THE WARRANTIES CONTAINED HEREIN SHALL BE LIMITED TO THE
REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT F.O.B. SHIPPING POINT, AS SELLER IN ITS SOLE DISCRETION SHALL DETERMINE. SELLER SHALL IN
NO EVENT AND UNDER NO CIRCUMSTANCES BE LIABLE OR RESPONSIBLE FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, PUNITIVE, DIRECT OR SPECIAL
DAMAGES BASED UPON BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT TORT LIABILITY OR OTHERWISE OR ANY OTHER LEGAL
THEORY, ARISING DIRECTLY OR INDIRECTLY FROM THE SALE, USE, INSTALLATION OR FAILURE OF ANY PRODUCT ACQUIRED BY BUYER FROM SELLER.
All claims for shortages, defects, and non-conforming goods must be made by the customer in writing within five (5) days of receipt of merchandise, which writing
shall state with particularity all material facts concerning the claim then known to the customer. Upon any such claim, the customer shall hold the goods complained
of intact and duly protected, for a period of up to sixty (60) days. Upon the request of Seller, the customer shall ship such allegedly non-conforming or defective
goods, freight prepaid to Seller for examination by Seller's inspection department and verification of the defect. Seller, at its option, will either repair, replace or issue
a credit for products determined to be defective. Seller's liability and responsibility for defective products is specificall y limited to the defective item or to credit
towards the original billing. All such replacements by Seller shall be made free of charge f.o.b. the delivery point called for in the original order. Products for which
replacement has been made under the provisions of this clause shall become the property of Seller. Under no circumstances are products to be returned to Seller
without Seller's prior written authorization. Seller reserves the right to scrap any unauthorized returns on a no -credit basis. Any actions for breach of a contract of
sale between Seller and a customer must be commenced by the customer within thirteen (13) months after the cause of action has accrued. A copy of Seller's
standard terms and conditions of sale, including the limited warranty, is available from Seller upon request. Copies of the l imited warranties covering third-party
proprietary sub-assembly modules and private-label products manufactured by third-parties may also be available from Seller on request. (Rev 0713)
Table of contents
Other Blonder tongue Controllers manuals
