Bluebird CT280 User manual

FOR FURTHER INSTRUCTION SEE SVC BLUEBIRD POS USER GUIDE
Customer Service: EMAIL: [e-mail], DSN: 312-955-3555, Toll Free (US): 1-877-973-8982 or visit www.eaglecash.gov
Federal Reserve Bank of Kansas City, Fiscal Service – US Treasury
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Bluebird CT280 EZPay Point of
Sale Quick Start Guide
Step 1: Install Receipt Paper
•Open the printer door
•Place a roll of receipt paper with leading edge
feeding from the bottom of the roll in the
paper compartment
•Advance enough paper to clear the receipt slot
•Close the printer door
•Tear off excess receipt paper
Tip: Do not feed paper through or around any
spindles. Simply advance paper through the
slot and close the printer door. If paper isn’t
feeding correctly reverse the direction of the
paper roll.
Step 2: Power on the CT280
•Remove the Port Cover on the back of the
CT280
•Insert 9v power supply into the port labeled
“9V Power” and plug the other end into an
electrical outlet
•Replace the Port Cover
•Device will power on automatically in a few
seconds
Tip:If you have a PIN Pad or the device is always
connected to a phone line insert these into the
appropriate ports pictured above. Take care to
route the wires up through the slot on the top
of the Port Cover.
Step 3: Ensure the CT280 is powered on and
functioning
•With the power installed the CT280 should
display the main menu on the screen
•When this menu is displayed you are now
ready to process sales
Tip: If the CT280 does not boot up right away try
holding the Green Enter Key on the keypad for
5 seconds. If it does still does not boot check
that the power supply is properly plugged into
the CT280 and an electrical outlet.
Step 4: Navigate the CT280
•Navigation of the CT280 menus is done via the
keypad.
•Directional navigation is accomplished via the
Function keys below the screen
Continued on other side 

FOR FURTHER INSTRUCTION SEE SVC BLUEBIRD POS USER GUIDE
Customer Service: EMAIL: [e-mail], DSN: 312-955-3555, Toll Free (US): 1-877-973-8982 or visit www.eaglecash.gov
Federal Reserve Bank of Kansas City, Fiscal Service – US Treasury
•To move the cursor down and up press F2 and
F3 respectively
•To move the cursor left and right press F1 and
F4 respectively
•To select items in the menu press the Enter
button in the lower right corner
•To back out of menus press the Cancel button
in lower left corner
Bluebird CT280 Batching
Guide
Before you batch your CT280 for the first time you will
need to check and make sure it is configured to batch
to the Acquirer Server for EZPay.
Step 1: Set Batch Configuration
•Access the Admin Menu by pressing
“F” “1” “3” “9” in sequence on the keypad
from the Main Menu
•Enter “00000000” for the password
•Accept User Agreement
•Select Setup
•Select Batch/Terminal
•Select Modem Telephone # (Ensure that the
button is filled)
•Select Modem Text box to the left and enter
Acquirer phone number 18779731333
•Select Done
•Your CT280 is now configured to batch
transactions
Tip: If your phone system requires you dial a
number prior to dialing out dial those digits
first the select the Add Pause, press Enter, and
key in the Acquirer phone number.
Step 2: Batch CT280 to Acquirer
•Ensure a phone line is plugged into the “Line”
input on under the port cover and into an
analog phone jack.
•Access the Admin Menu as outlined in Step 1
•Select Batch
•Select Send Transactions
•The CT280 will dial out, send transactions, and
display successful message
•Summary and Detail Reports will print
•Batching is complete press Enter on the
keypad to close batching screen
Tip: If printer runs out of paper do not close the
batching screen. Replace the paper and press
the F1 key on the keypad to reprint reports.
If you are having difficulty using your Bluebird CT280
POS Terminal, please refer to
https://fiscal.treasury.gov/ezpay/ for additional training
material.
For further assistance please contact Customer Service:
[e-mail], DSN: 312-955-3555, Toll Free (US): 1-
877-973-8982.