
10. TROUBLE SHOOTING AND SOLUTIONS
Wall thermostat does not work correctly in a Master / Slave set up or single heater.
Check that you have turned up fully the inbuilt thermostat on the back of the heater as this will turn off the heater if set to a lower temperature than
the wall thermostat.
Single heater won’t turn on from new.
Check that you have fitted any required links – See section 7.
I have a OUH3-S heater control switch it is set to “OFF” but the heaters are still coming on.
This will happen if you have a Frost Thermostat fitted as it overrides everything to help protect your building from damage by cool temperatures.
Can I add different controllers or additional heaters at a later date?
Yes you can add additional controllers or additional OUH3 heaters at a later date. Contact you electrician or electrical wholesale for further information.
Why does one heater turn on using a Master / Slave set up but the others stay off?
If you are using the internal thermostat in the heaters this is perfectly normal and one of the new advance features. Each heater turns on / off on its
own thermostat so that if one heater was mounted near an outside door or in a cooler part of the building it would turn on more often. The remaining
heaters in the warmer areas would stay off. The OUH3-S heater control switch overrides all internal thermostats and turns off every heater.
I need help!
If you have read these instructions and still need help please call us on the number on the back page during office hours and our technical department
will assist you. Please have these instructions in front of you when calling as this will assist us in helping you.
11 . MAINTENANCE
Note: Before examining or carrying out any maintenance, ensure the heater has cooled down and is disconnected from the mains supply. Due to the
design of this heater, there may be two different feeds if so ensure both are disconnected from the mains supply.
The heaters are intended to operate for many years, problem-free. All moving parts are factory lubricated and therefore should require no service.
Maintenance is limited to keeping both the inlet and outlet areas free from any accumulation of dust or any other foreign materials. This is especially
important immediately before the heating season. Any dust build up can be loosened using a brush and a vacuum cleaner applied to the airways to
ensure completed removal of any dust. A regular visual inspection of the heating elements is also recommended. When the heater is first turned on
after cleaning an unusual odour may be noted. This is due to the dust particles which inevitably will be disturbed and will be burnt off from the heating
element. If in any doubt always consult a qualified electrician for advice.
12 . MANUAL RESET CUT OUT
The following should only be carried out by a qualified electrician.
This heater is fitted with a manual resettable safety device to prevent
overheating. The device is located inside the electrical control box
and will stop the contactor from working until it is reset. The contactor
turns the heating elements on and off. Under normal conditions and
operation this cut-out should never operate. Should the cut-out
operate, disconnect the heater from the mains supply. Be aware that
the heater may be fed from two different supplies. Wait for a minimum
of 5 minutes to allow the heater to cool down, check and remove any
foreign materials around the airways. Now reset the cut-out by
pressing the black knob on the top. If the problem persists, please
contact us.
13. IMPORTANT NOTES REGARDING SPACE HEATING – PLEASE READ BEFORE INSTALLING
Total output
It is vital that the combined output of the heaters exceeds the heat losses from the entire area you are heating. If you are in any doubt, please contact
BN Thermic and we can carry out a quick check for you.
Temperature rise
OUH3 industrial fan heaters warm a space by circulating large volumes of air. The temperature rise across the heater is often barely detectable. This
is normal for this style of heater and does not indicate a fault. Our customer service advisers would be happy to talk through this characteristic of
industrial fan heaters if clarification is needed.
Now you have read and accepted the above points, please continue with your installation by reading through the instructions first. Any
questions you may have call our customer service advisors who will be delighted to help you.
NOTE: It is our policy to continually improve products and as such we reserve the right to alter data, specifications and component parts without prior
notice.
IMPORTANT: No liability is accepted for incorrect use of this product.
WARRANTY: Your BN Thermic product is guaranteed for a period of five years from date of purchase
assuming standard comfort heating application. Our warranty does not cover corrosion or incorrect
installation. We will repair or replace at our discretion any part found to be defective. We cannot assume
any consequential liability. This guarantee in no way prejudices your rights under common law and is
offered as an addition to consumer liability rights.
REGISTER:
Activate your warranty by registering online at www.bnthermic.co.uk and retain this
installation data for future reference. OUH3INS-v01
This appliance bears the symbol of the crossed waste bin. This indicates that, at the end of its useful life, it must not be disposed of as domestic
waste, but must be taken to a collection centre for waste electrical and electronic equipment. It is the user's responsibility to dispose of this
appliance through the appropriate channels. Failure to do so may incur penalties established by laws governing waste disposal.
34 Stephenson Way, Crawley,
RH10 1TN
Tel: 01293 547361
sales@bnthermic.co.uk