Bogen ProHold Pro 4 User manual

It happens all the time – you’re doing business
over the phone and you have to place calls on
hold. Your caller is serenaded by some canned
music until you reconnect. Nice, maybe, but why
not use that time effectively?
Instead of “music-on-hold”, use “message-on-
hold” to reinforce your company’s image and/or
inform callers about your products, services, and
promotions.
Bogen ProHold™ Digital Message-On-Hold
Announcers turn waiting time into produc-
tive time – automatically, reliably, and
professionally.
The superior audio quality of the ProHold
provides the ultimate professional image. It has a
specialized audio circuit that eliminates silent
passages, automatic one-step downloading from
tape to digital memory, and one-play trigger for
special applications.
There are four models to choose from with
4, 8, 12, and 16 minutes of memory capacity.
Message-On-Hold
Announcers
ProHold™

50 Spring Street, Ramsey, NJ 07446, U.S.A.
201-934-8500 FAX: [phone]
Web Site: www.bogen.com
Multiple Models
The Bogen ProHold announcers are available in 4, 8, 12, and 16 minute
memory/message length versions.
Excellent Sound Quality
The ProHold announcers achieve a full 64 KBPS digital toll quality sam-
pling rate, for the most superior on-hold sound quality available.A spe-
cialized audio editing circuit creates seamless audio with no dead air.
Digital Reliability
Since the digital circuitry has no moving parts, playback is extremely
reliable. The built-in tape mechanism is only used while loading is in
progress, and is not subject to the constant wear of traditional tape-
based systems.
Maximum Ease of Use
The owner merely inserts a cassette into the housing. The ProHold
automatically assesses the audio start and stop points, sets the record
levels, downloads, and goes into play mode. For the user, this translates
into no need for adjustments of any kind. For the on-hold profession-
al, microprocessor control means fewer call-backs, smoother installa-
tions at the end-user site, and more satisfied customers. Changing
messages is as easy as inserting a new tape.When the ProHold down-
loads the new tape program, it automatically erases the previous pro-
gram.
Built-in Program Memory Backup
If power to the unit should ever be interrupted, the ProHold will auto-
matically reload the program from the tape left in the unit.
One-Play Trigger Mode
The ProHold family of products has uses beyond supplying music to
hold buses. Included is a simple stereo mini jack, which provides a dual-
function trigger input that gives these units added flexibility.Trigger the
one-time play with a momentary contact closure to have the ProHold
play an entire message one time and stop. Additional contact closures
that happen during the message play are ignored.This is a great feature
for museums, promotional displays, and security announcements.
FEATURES
Sampling Frequency
• 64 KBPS
Memory Capacity
• PRO4 - 4 minutes
• PRO8 - 8 minutes
•PRO12 - 12 minutes
•PRO16 - 16 minutes
Power Supply
•12V @ 800mA from 120V AC
Cassette Mechanism
• High-quality mechanism, fully
automatic operation
• Normal-bias tape recommended
• Spring-loaded tape door
• Self-adjusting tape guides for
correct tape orientation
Outputs Available
• 600-ohm transformer-balanced
•1watt into 8 ohms
Controls
• Power on/off
• Speaker on/off
• Volume
• Trigger
Indicators
• Self-diagnostic test shows blinking
LED indicators
• LEDs for Power, Play, Load
Dimensions
•9-
5/8" x 6-3/4" x 3-3/8"
Mounting
• Wall mounting; template and
hardware included
• Feet included for desktop
mounting
Shipping Weight
• 5 lb.
Specifications subject to change without notice.
© 2002 Bogen Communications, Inc.
Part No. 54-9168-06C Printed in U.S.A. 0303