bp pulse pro charger smart User manual

bp pulse
pro charger smart
User Guide

Original Instructions bp pulse pro charger smart
2
Table of content
Safety requirements
Limitations
bp pulse pro charger smart status
Randomised delay start
Scheduling and o-peak charging
Starting a charge on bp pulse pro charger smart
Ending a charge on bp pro pulse charger smart
3
11
3
13
4
15
616
716
8
18
9
18
19
Specications
Resetting your bp pulse pro charger
smart via the distribution board
Connector recommendations
Troubleshooting and further assistance
Mounting options
Decommissioning and disposal
Warranty
19 Service
20 Certication
Safety instructions
10 Load management
16 Maintenance
17 Function button

Original Instructions bp pulse pro charger smart3
Safety requirements Limitations
Before operating the bp pulse pro charger smart, the user must
read and fully understand the safety instructions included in the
manual. Failure to follow the safety information and instructions
provided in this manual and displayed on the device, may lead to
electric shock, re, severe injury and may damage device or/and
vehicle. Damage resulting from negligent actions are excluded
from warranty. Installation of the device must be carried out by
a qualied electrician in line with the applicable regulations. The
information within the installation manual does not allow the
user to overlook responsibility in regards to the norms, standards
or local regulations that might apply. The bp pulse pro charger
smart has been designed, developed and manufactured to adhere
to requirements, safety dispositions and norms in accordance
with the directives provided in the Declaration of Conformity.
Safety instructions are included on page 13 of this manual.
This charger is designed for use in the UK, specically
with electrical and environmental conditions expected in
this country. It is intended for use with Electric passenger
vehicles. It is not to be used to provide electrical charge to
any other form of battery operated vehicle that does not
make use of Mode 3 charging. The certication for this
charger allows the charger to be used within residential and
industrial environments where there is restricted access.

Original Instructions bp pulse pro charger smart4
LED Light
Shows the status of your
bp pulse pro charger smart
bp pulse pro
charger smart Customer care label
Unique identication
number for your charger
Socket Lighting
Illuminates the socket/
holster for easy access
Function Button
On rear surface - to congure
Wi-Fi, override randomised delay
and reboot charger

Original Instructions bp pulse pro charger smart5
Idle
Blue
Your pro smart is
ready.
Charging
Green
The green light will
pulse to indicate
charging.
Disabled
White
Your charger is in
disabled mode. This
means a charge cannot
start until the charger
has been enabled via the
web portal.
Fault
Red
Your charger is in fault
mode. Do not try to
charge in this condition.
Please refer to the
troubleshooting guide for
further assistance.
Status indication
In addition to these main status’s, there is a rolling yellow light status which indicates a rmware update is taking place. Please do not power down the unit
during this time. Charging will not be able to start until the rmware update is completed.
Randomised
delay start
Fading blue
The blue LED’s will
count down to show
randomised delay
start. For more
details see page 8
Scheduled
Flashing blue
Your charger has a
pre set schedule.
For more details see
page 9.

Original Instructions bp pulse pro charger smart6
Starting a charge on
bp pulse pro charger
smart
Lift the ap to access the socket.
Insert the charging cable plug
into the electric vehicle before
connecting to the charging socket.
Always make sure the plug is
fully inserted into the socket.
Tap your RFID card onto the reader.
The status indicator will begin to fade
blue, this is due to the randomised
start delay which may take up to 10
minutes, once complete the charger
will begin a charge and the status
indicator will pulse green.

Original Instructions bp pulse pro charger smart7
Ending a charge on
bp pulse pro charger
smart
Tap your RFID card once on to the
reader.
Wait for the LED indicator to turn
constant blue.
Remove the charging cable plug from
the socket.

Original Instructions bp pulse pro charger smart8
The randomised delay start is a requirement for all
private chargepoints in the UK, which helps to ensure
the grid can support the extra demand for electricity
as EV adoption accelerates.
Every time a charge session is initiated, a delay
of up to 10 minutes will be applied to the start of
charge session. The status light will show blue LED’s
counting down. Each LED represents one minute.
Where a charge session is scheduled to start at a
specied time e.g. during o-peak times, a delay of
up to 10 minutes will also be applied to the start of
the charge session.
The randomised delay can be overidden by pressing
and holding the function button down for 3 seconds.
The randomised delay can not be permanently
disabled. It can only be overridden as described
above.
Randomised delay start

Original Instructions bp pulse pro charger smart9
Scheduling and o-peak
charging
Our chargers are pre-congured with a default o-
peak charging schedule. This schedule ensures that
EVs are charged only during o-peak hours when
there’s typically less demand on the grid. The o-peak
hours are 10pm - 8am and 11am - 4pm Monday to
Friday and all day Saturday and Sunday.
Upon rst use, or at any time afterwards, the
schedule can be edited or removed. If no schedule is
present, a new schedule can be created via our web
portal or by contacting our customer care team on
0330 016 5126 or [email protected]
Once a schedule is set and a vehicle is connected,
the status indicator will fade in and out blue.
Charging will start at the scheduled time and the
status indicator will pulse green.
There may be occasions when a driver will need
to start a charge immediately in which case the
scheduling can be overridden by pressing and holding
down the function button for 3 seconds.

Original Instructions bp pulse pro charger smart10
Load management is managing the charging
current to allow the available power to be shared
across all connected sockets supplied by the
same electrical circuit.
Where a power limit for a group of chargers has
been set, the chargers will automatically manage
the amount of power available to each vehicle so
as not to exceed the maximum safe current rating
of the circuit.
Depending on the number of vehicles connected
to the same circuit at any given time, users may
experience slower charge speeds. Consideration
should be given to how much time is allowed for
vehicles to charge when load management is
deployed.
Load management

Original Instructions bp pulse pro charger smart11
Input
Electrical output to vehicle
220-240 VAC 50/60Hz
220 240V AC 50/60Hz
400 VAC 50/60Hz
400V AC 50/60Hz
Product code BCW22S2
Wi-Fi, Ethernet
BCG22S2
4G, Wi-Fi, Ethernet
Rated current 1P + N + E 32A @20°C 3P + N + E 32A @20°C
Connectivity
BCW7S2
Wi-Fi, Ethernet
BCG7S2
4G, Wi-Fi, Ethernet
Single Phase Three Phase
Specications
Power level control 10-13-16-20-25-30-32A

Original Instructions bp pulse pro charger smart12
General Specications
Socketed output connector Type Output charging connector Type 2
E-GSM 900, DCS 1800, UMTS Band I, UMTS Band VIII, LTE Band 1, LTE Band 3, LTE Band
7, LTE Band 8, LTE Band 20, GPS L1/GLONASS G1/BDS/Galileo E1
Tx power +15.1 dBm
Operating frequency bands, sub-
ject to network connectivity
Maximum power transmission:
Safety and operational ratings
Ingress Protection Rating
Operating tempreture range -30°C to +50°C, Operating humidity range 5% to 95%
non-condensing. Compliance to Standards IEC 61851.
IP54
IK08
Shipping weight typically 4.6kg
Width 176mm
Nominal Height 495mm
Nominal Max Depth 161mm
Mechanical Impact Protection Rating
Dimensions and weight

Original Instructions bp pulse pro charger smart13
Safety instructions
• Regularly inspect the unit, wall mounting, cable and plug. Do not
operate if any type of damage is observed, this includes cracks,
corrosion, breakage and any other type of physical defects.
• Know how to isolate the unit from the electrical supply
in case of emergency. Ask the installer how to do so.
• In the event of a power isolation incident, always
inspect the unit before attempting to reuse it.
• Unauthorised modications or conversions are not allowed.
• The bp pulse pro charger smart can only be used
under the operating parameters specied at an
ambient temperature between -30ºC to 50ºC.
• Installation of the product should only be completed by a
trained electrician with the correct installation instructions.
• Only an authorised specialist and qualied personnel
may open, disassemble, repair, alter or modify
the bp pulse pro charger smart device.

Original Instructions bp pulse pro charger smart14
• Unauthorised modication of the bp pulse pro charger smart
equipment would render the manufacturer warranty void.
• Do not touch or insert any object into the unit’s connector
pins or the pins on your vehicle’s charging socket.
• Keep the bp pulse pro charger smart away
from any harmful chemical substances.
• Only use recommended cleaning products
(see Maintenance section).
• Do not jet wash or pressure wash the unit and take care
when using a jet wash or pressure washer near the unit.
• Special precautions must be taken with electronic implants.
Please contact your medical device manufacturer to nd out the
potential eects that the charging process may cause to it.
• Check your vehicle’s owner manual before using your
charger and follow the manufacturer’s instructions.
• Ensure cables are stowed properly to prevent tripping hazards.
• Do not leave the cable plugged into the socket when not in use.
• Only use the unit when the cable is completely
unwound – do not use while the cable is coiled.
• Where necessary or appropriate, disabled people and people
with health conditions or impairments that aect their ability to
use the product, should only use the product under supervision
and instruction by a person responsible for their safety.
• Children must not play with or use the unit.
• The functionality of the RCD, which protects the unit,
should be checked at least every 3 months.
• This device is intended only for charging vehicles
not requiring ventilation during charging.
Safety instructions

Original Instructions bp pulse pro charger smart15
Connector recommendations
• Do not use cables if there is any sign of damage or fraying.
• Do not use the charging cable with an extension cable or an
adapter.
• Unauthorised modications or conversions are not allowed.
• Do not use extension leads or adapters.
• Keep the charging cable out of the reach of children.
• The cable should NOT be strained under any circumstances
while connected to the vehicle.
• Never use force to disconnect the vehicle connector from the
inlet or the equipment plug power outlet.
• Ensure the cable is unplugged and stowed before driving o.
• Ensure that connectors are free from dirt and other foreign
matter before use.

Original Instructions bp pulse pro charger smart16
Resetting your bp pulse
pro charger smart via
the distribution board
Troubleshooting and further
assistance
If your charger fails to deliver charge to your electric
vehicle, the rst thing you should try is resetting it:
If you are experiencing any issues with the bp pulse pro charger
smart or the status indicator is displaying a fault signal, please
contact our customer care team on 0330 016 5126. For further
information on the bp pulse pro charger smart and troubleshooting
guidance please refer to our latest user manual version
www.bppulse.co.uk/bp-pulse-pro-smart-user-manual.
If there’s still an error after the reset, your unit may have
developed a fault. Please make a note of your unit’s
serial number and contact our customer care team.
or visit the contact page at www.bppulse.co.uk
Maintenance
• Ensure only a damp cloth is used for cleaning the bp pulse
pro charger smart.
• Ensure the charger is kept clean.
• Do not keep the cable plugged into the socket.
• Do not jet wash the charger.
1. Disconnect the charging cable from your vehicle
2. Press down the function button for 10 seconds.
3. If the issue persists, set the Circuit Protection Device (CPD)
of your charger in the distribution board to the ‘O’ position
and leave in the ‘O’ position for at least 10 seconds.
4. Set the CPD to the ‘On’ position and allow two minutes
for the unit to complete its start-up sequence.
5. Once the unit powers up, the status indicator will cycle
though a sequence of colours, and then return to IDLE

Original Instructions bp pulse pro charger smart17
Function button
With this button you can:
• Start charge (delay override): press and hold down for 3
seconds and release
• Congure Wi-Fi: press and hold down for 6 seconds and
release
• Reset: press and hold down for 10 seconds and release
The function button is located at the bottom of the unit on the
rear surface.

Original Instructions bp pulse pro charger smart18
During the site survey our engineers will work with you in
deciding the best mounting solution for your workplace
or eet. If you require a dierent mounting solution in the
future please get in touch with our customer care team
to arrange a visit from one of our certied installers.
When considering post mounted installations we recommend our
certied post, designed specically for bp pulse pro charger smart.
The unit should only be removed by bp pulse certied
engineers please contact customer services.
Disposing of this product correctly will help save valuable
resources and prevent any potential negative eects
on human health and the environment, which could
otherwise arise from inappropriate waste handling.
Please contact your local authority for further details
of your nearest designated collection point.
We are part of the Valpak waste disposal scheme,
contact number 0345 068 2572.
This symbol on the product(s) and / or
accompanying documents means that used
electrical and electronic products should
not be mixed with general household
waste. For proper treatment, recovery
and recycling, please take this product(s)
to designated collection points where
it will be accepted free of charge.
Mounting options
Decommissioning and disposal

Original Instructions bp pulse pro charger smart19
This unit has a warranty for a period of 3 years from the
date of installation, provided that the unit has not been
tampered with and has been maintained correctly.
The unit warranty does not cover against incorrect use.
This warranty does not aect the statutory rights of
the consumer. The warranty provided by bp pulse is
subject to the terms and conditions found below.
www.bppulse.co.uk/terms-and-conditions-commercial-sales
If you need any extra support, not to worry, our
customer care team are here to help!
Contact our customer care team on 0330 016 5126,
visit the contact page at www.bppulse.co.uk
or email us at heret[email protected]
Further instructions can be found on our website
www.bppulse.co.uk
Warranty Service

This unit is certied to meet the requirements of The United
Kingdom and European Union with the following product marks:
This product meets EU and UK regulatory safety requirements.
A Declaration of Conformity can be made available by request.
Please contact our customer care team via the contact page at
www.bppulse.co.uk or email us at heret[email protected].
Certication
User Guide Issue 1.7 - Date of Issue: 02/03/23