BrightDrop Trace Grocery 1.1 User manual

BrightDrop Trace Grocery 1.1
User Manual

To prevent DEATH, SERIOUS INJURY or PROPERTY DAMAGE, you should read,
understand and follow the warnings and instructions in this User Manual. Keep
for future reference.
____________________________________________________
[e-mail]
gobrightdrop.com
version 1.1
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Table of Contents
Contact Information 3
Important Safety Information 3
Safety Messages 4
Intended Use 5
California Proposition 65 6
Signal Words 6
Symbol Index 6
Training 7
Thermal Management 7
Outdoor Storage Cycle 8
Grocery Retrieval 8
Indoor Storage 8
Pre-Operation Safety Check 8
When Loading 10
During Use 10
Battery Pack Safety 12
Battery Pack Safety Messages 12
Battery Pack Charging 13
First Time Use – Battery Connection 13
Battery Charging 14
Operation 16
Personal Protective Equipment 17
Handlebar User Interface 17
Drawer Instructions 20
Kickstand Instructions 20
Cubbies 21
Caster Brakes 21
Turning the Trace Grocery OFF 22
Transport 22
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Storage 22
Cleaning 22
Product Specifications 23
FCC and Industry Canada Radio Frequency Statement 24
Trace Grocery End of Subscription - Disposal 25
Battery Pack Recycling 25
Troubleshooting 25
Maintenance 27
Contact Information
Email: [e-mail]
Website: gobrightdrop.com
Phone: [phone]
Important Safety Information
Read and Understand this User Manual Before Use
Read this entire User Manual before using the BrightDrop Trace Grocery and keep this manual for
future reference. This User Manual contains important safety, and operation information. This
manual is intended to remind you of your training, but the manual is not a substitute for operator
training. If you have any questions or do not understand something, contact us at
[e-mail] for assistance.
This manual is considered a part of the Trace Grocery and should accompany the device if it is
ever transferred or sold.
This manual is not intended as a comprehensive use, service, repair or maintenance manual.
Please contact your local BrightDrop authorized servicer for all service, repairs or maintenance
issues.
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Safety Messages
To prevent serious injury or death:
●DO NOT operate the Trace Grocery unless you are trained and authorized by your
employer.
●Read all safety warnings and all instructions before using the Trace Grocery. DO NOT
remove any labels from the Trace Grocery.
●Do not operate when you are tired, have emotional problems, or after consuming
alcohol or medicine that causes drowsiness or contains sleeping ingredient.
●DO NOT carry passengers on or in the Trace Grocery.
●The Trace Grocery should be loaded, transported, and used in accordance with
approved BrightDrop products and services. Any other loading, transport, or use of the
Trace Grocery will be at your own risk and liability.
●When driving, braking, or slowing, ensure that you maintain a firm grip on the
handlebar until the Trace Grocery comes to a complete stop
●Never modify your Trace Grocery in any way. Do not sand, drill, file or remove parts
from your Trace Grocery. Do not install incompatible components or hardware.
●PINCH POINT/ENTANGLEMENT Hazard. Keep fingers, hair, clothing (including
shoelaces), jewelry and other objects away from wheels, drawers, and other
components.
●ONLY park in authorized places. Turn the Trace Grocery OFF, set caster wheel locks,
and ensure drawers are fully closed.
●ONLY travel on paved or smooth level surfaces free of hazards. DO NOT use on gravel,
dirt, grass, bumps, potholes, or other uneven terrain to prevent damage and tipping.
●WARNING: If the unit is moving without command, use the main power button to turn
o the unit, ONLY IF you can do this safely without putting yourself at risk of collision.
●DO NOT fill the drawers beyond their maximum capacity (50* lbs. per drawer).
●DO NOT use the unit if the kickstand is not functional. Tag the unit as “Out of Service”
and ensure the kickstand is repaired before returning to service.
●DO NOT use a thermal tote if its insulation is leaking. Tag the tote as “Out of Service”
and dispose of it properly.
●DO NOT drive the unit up or down grades steeper than ADA-compliant ramps.
●AVOID collisions. Should pedestrians or other objects come into the path of the unit,
steer to avoid them. Sound horn to alert people who may not be looking at you.
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●Close ALL drawers before moving the unit. Push drawers firmly to close. If a drawer is
not able to be closed fully, check whether contents are interfering.
●When loading an empty unit, ALWAYS load the bottom drawers first to prevent tipping
and to keep the center of gravity as low as possible.
●Before engaging the propulsion system, ensure that nothing is resting on top of the
unit.
●Slow down when turning and push/pull smoothly and slowly to prevent tipping. If the
unit does start to tip, move to a safe location away from the unit and sound the horn or
shout to alert pedestrians in the area.
●When placing the Trace Grocery in vehicle for transportation, make sure the following
steps are taken:
○Engage Caster Locks (if available) on the Trace Grocery.
○Secure Trace Grocery with secondary retention system in accordance with
FMCSA Cargo Securement Rules.
*This max load includes 10 lbs per cubby/drawer for drawers with thermal totes
Intended Use
Please follow Federal Motor Carrier Safety Administration guidance for cargo securement and
refer to relevant industry associations (e.g. Web Sling & Tie Down Association). Trace Grocery
should be secured with a restraining system capable of handling at least 5,325 lb of peak force. If
using ratchet straps, ensure they can withstand at least 5,325 lb Break Strength.
The Trace Grocery is a TYPE E industrial device. It is an electrically powered unit that has
minimum acceptable safeguards against inherent fire and electric shock hazards.
The intended use of the Trace Grocery is to be operated by a trained adult (age 18 and up) for
transportation of goods in an occupational setting. Only use on paved or finished surfaces and in
areas where permitted by law (not on roadways). Any other use of the Trace Grocery is prohibited
and may result in SERIOUS INJURY or DEATH.
Not following the instructions and warnings either in this manual or on the Trace Grocery itself
could result in death, serious injury, or property damage.
Improper servicing or the use of replacement parts not provided by the manufacturer — including
the unauthorized modifications, and/or alterations to the Trace Grocery beyond the
manufacturer’s guidelines — automatically voids the Limited Warranty and may make the product
unsafe for use. In no such event will the manufacturer be liable for any direct, indirect, punitive,
incidental, or special damages to property or persons, including death, arising out of the use or
misuse of the Trace Grocery.
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California Proposition 65
This product can expose you to chemicals including lead and other chemicals which
are known to the State of California to cause cancer and reproductive harm. For more information
go to www.P65Warnings.ca.gov.
Signal Words
Indicates a hazardous situation that, if not avoided, will result in
death or serious injury.
Indicates a hazardous situation that, if not avoided, could result in
death or serious injury.
Indicates a hazardous situation that, if not avoided, could result in
minor or moderate injury.
Indicates information considered important, but not hazard related
(e.g. messages relating to property damage).
Symbol Index
Safety Alert Symbol. It is to alert you to potential personal injury hazards. Obey all
safety messages that follow this symbol to avoid possible serious injury or death.
ELECTRIC SHOCK Hazard.
FIRE Hazard.
TIP OVER Hazard.
ALWAYS wear safety shoes when operating the Trace Grocery. The user must avoid
their feet and those of any bystanders when operating the Trace Grocery.
Read, understand and follow the warnings and instructions in this manual.
For Battery Pack Safety Messages, see Battery Pack Safety and Charging section.
Personal Protective Equipment: ALWAYS wear safety shoes when operating the
Trace Grocery. The user must avoid their feet and those of any bystanders when
operating the Trace Grocery.
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Training
DO NOT operate the Trace Grocery unless you are trained and authorized by your employer.
Ask your supervisor or BrightDrop Contact Center at 888-987-4377 if there is anything unclear
or if you have concerns about the operation of the Trace Grocery.
The Trace Grocery was designed to work safely and eciently with the operator, but as the
employer, you have the primary responsibility for the well-being of your employees. Operator
training and the responsibility for providing a safe workplace is required by the Occupational
Safety and Health Act (OSHA). Both OSHA and ANSI (American National Standards Institute)
provide operating, maintenance and safety instructions contained in the following publications:
●29 CFR 1910.178: "OSHA Safety and Health Standards (29 CFR 1910)", "Subpart
N-Materials Handling and Storage", Section 1910.178 "Powered Industrial Truck". Available
from osha.gov.
●ANSI/ITSDF B56.1: "Safety Standard for Low Lift and High Lift Trucks" (Safety Code or
Powered Industrial Trucks). Published by: Industrial Truck Standards Development
Foundation, 1750 K Street NW, Suite 460, Washington DC 20009.
The ANSI Standard B56.1 requires operator qualification prior to selection based on visual,
auditory, physical, and mental ability relative to the specific requirements of the employer.
Similarly, the training required by OSHA and ANSI must be tailored to the workplace.
Unique operations can present hazards even to experienced operators if the work is
dierent. Train your people about the unique design of the Trace Grocery. For users not
located in the U.S.A., please refer to local government regulations to meet any equivalent
OSHA and ANSI standards that may be required in your country.
Thermal Management
Trace Grocery thermal management is designed for use with thermal totes. *Failure to adhere to
the requirements below may lead to items not being stored in food-safe temperatures.
*Thermal totes include product specifications and instructions. Follow the provided instructions
enclosed with thermal totes for proper use and maintenance.
Outdoor Storage Cycle
●Cumulative outdoor storage time must not exceed 16 hours each 24-hour period
●Outdoor storage cycles must not exceed 4 consecutive hours at a time
●Trace Grocery to be brought indoors for no less than 30 minutes after each outdoor
storage cycle (Note: These 30 minutes may be utilized for grocery picking cycle.)
●All thermal totes used are to be replaced between outdoor storage cycles and refrozen
for future use
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Grocery Retrieval
●Cubby drawers must be fully closed after each customer retrieval
●Cubby drawers must be opened for no more than 3 minutes per customer retrieval
Indoor Storage
●Storage room must be maintained below 72°F (22° C)
●Drawers must be left open a minimum of 6 inches (15 cm) outside of the cubby (see
Figure 1.), for a minimum of 6.5 hours (ensure kickstand is deployed prior to opening
drawers) every use. This is time will be used to reset the baseline ambient temperature
within the drawers and allow the thermal totes to refreeze.
●Note: 30-minute periods between outdoor storage cycles do not count towards these
6.5 hours
Figure 1. Trace Grocery with kickstand deployed and drawers 6” open during indoor storage.
Pre-Operation Safety Check
The Trace Grocery must be inspected every shift. Do not try to operate a Trace Grocery that
needs repairs or try to fix it yourself. Report all problems to your employer and tag the Trace
Grocery as Out of Service.
1. Walk around the Trace Grocery and look for signs of damage or any slip hazards.
2. Check for damage to electrical cables and connectors.
3. Check for loose or missing items, nuts, bolts, fasteners, and rivets.
4. Check for metal strap hanging down from bottom of unit; confirm the metal strap tip is
touching the ground (strap is necessary to prevent static shock).
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5. Power on and check horn.
6. Inspect all four (4) wheels and check the caster wheel locks are functional.
7. Check drawers are operating freely, are secure, and that there are no obstructions in the
way of the glides.
8. Check batteries are fully or appropriately charged for anticipated use.
9. At the beginning of each shift, before operation, the operator shall power on and test for
correct brake function. Press brake release button, ensure the Trace Grocery moves.
Disengage brake release and ensure the Trace Grocery stops.
When Loading
Maximum Trace Grocery load is 350 lbs. (158 kg).
Maximum load for each cubby is 50 lbs. (22 kg). This max load includes 10 lbs (4.5 kg) per
cubby/drawer for thermal totes.
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