britech SNOW-MAT User manual



Owner’s Guide & Installation Instructions
17 Pullman Court, Toronto, ON M1X 1E4 • Tel: [phone] • Fax: [phone] • [e-mail] • www.britech.ca
© 2020, Britech Corp. Disclaimer of liability: Any information given here is understood as a guideline without any legal obligation. Technical data are subject to alteration without notice. 01/2020
About SNOW-MAT™
The Britech SNOW-MAT™ is designed to provide
sufcient heat to melt snow in residential and
commercial applications across Canada. They are
constructed of the nest heating cables available,
and are bound to a heavy mesh backing that will
withstand the rigors of construction site installations.
The Britech SNOW-MAT™ consists of a solid copper,
twin conductor cable with a resistance wire element
and a return wire, wrapped in a layer of thermoplastic
insulation. The insulation element is further protected
by a tinned copper grounding shield. The armored
heating element is then woven to a 1” open ber
mesh that can be easily formed and adapted to
almost any geometrical shape, to suit your walkway,
landing or ramp. The mats and heating cables are
factory bonded to a 16’ (4.9 m) long cold lead for
ease of installation. This design utilizes the most
advanced materials and is the most easily installed,
versatile and reliable snow melting mat available.
Suitable for residential or commercial renovation and
new construction.
The SNOW-MAT™ is CSA listed for OUTDOOR
SNOW MELTING APPLICATIONS. It is warranted to
be free from manufacturers defect for 20 years (see
written Limited Warranty for details). The mats are
maintenance free, safe, silent, energy efcient and
once installed, it is totally out-of-sight.
While a variety of controls can be used with the
Britech SNOW-MAT Britech SNOW-MAT™, we
strongly recommend using a snow sensor and in slab
thermostat with a remote bulb temperature sensor.
This form of control affords the greatest comfort,
energy efciency and control of your installation.
The following pages will provide you with an overview
of how the Britech SNOW-MAT™ works, how it is
installed and maintained. Take a few moments to
review this information. If you have further questions,
one of our application engineering professionals will
be happy to assist you.
Owner’s Information
& General Instructions
The electrical connection of the SNOW-MAT™
must be performed by a qualied electrician in
accordance with Section 62 CAN/CSAC22.1 part 1,
of the Canadian Electrical Code (CEC). The installer
has been instructed to provide you with a plan of the
system installation. The plan shows where the heating
element is installed, the location of the temperature
sensor and the electrical description of the system.
Keep the plan for your system and a copy of these
instructions for future reference. Future homeowners
should also receive this information.
The SNOW-MAT™ is designed to operate with a
240 volt system. To optimize the efciency of the
system never bury the mat deeper then 3” (76 mm)
in concrete or asphalt. Interlocking stone or bricks
should be no more than 3” (76 mm) thick with a 1”
(25 mm) thick layer of sand or screening underneath.
Make sure your installation is planned to use the mats
only in the areas where snow melting is required.
Do not install them under lawns or city sidewalks.
Snow Sensing:
We recommend the use of an automatic snow sensor
to sense temperature, freezing rain, and falling or
blowing snow. This makes the system fully automatic
and will ensure the area will be clean all the time.
Temperature Control:
A thermostat which monitors and controls the
temperature through a remote sensor is mounted
in the ramp, driveway or sidewalk at the time of
installation. It is required in all installations. The
system will not be warranted without this type of
temperature controller. The thermostat will also
save energy by only providing the amount of heat
necessary to melt snow or ice. Britech’s Temperature
Control comes with a 20 foot (6 metre) capillary to
reach into the heated area.
Maintenance:
Periodically, the listed GFCI (Ground Fault Circuit
Interrupter) which is required in all installations
should be tested to insure its continued operation.
The SNOW-MAT™ has no moving parts, therefore
the system is virtually maintenance free. If the system
does not appear to be heating properly, refer to the
troubleshooting guide or call your installer.
Installer’s Guide to Installation
& General Instructions
These instructions must be followed when
assembling and installing the SNOW-MAT™ snow
melting system. Make them available to the installer
working on the project and when nished turn them
over to the homeowner for future reference. Failure to
follow these instructions may void the warranty on the
installed system.
Important Installation Considerations:
The electrical connection of the heating system and
the thermostat should be done only by a qualied
electrician in accordance with the Canadian Electrical
Code and with local codes. To assure safety, the
Britech SNOW-MAT™ must be connected to the
electrical service via a listed GFCI (Ground Fault
Circuit Interrupter).
The heating system may be installed in concrete,
asphalt and under interlock or marble driveways.
Do not install in loose gravel.
The mat must be covered by a permanent surface. Do
not walk on the unprotected mat Penetrating fasteners
such as nails or screws may not be installed through
the areas of the mat or cables.
The mat’s heating element should not be laid across
expansion joints of ramps. While installing the mat,
avoid crimping or bending the heating element wire.
For electrical connections use the correct gauge of
wire as listed in the Canadian Electric code. Use 10
gauge wire to connect. A GFCI must be installed on
all cables.
To determine amperage, add up the wattage of
each mat and divide by the voltage.
Example: 5200 W / 240 V = 22 Amps
NOTE: To avoid damage to the heating element
during installation, care must be taken that tools
with sharp edges or points are not dropped or
used carelessly on the element. Do not drive
loaders, wheelbarrows, cars or trucks over the
cables. These are electric elements. Care must
be taken to avoid costly repairs or cancellation
of the warranty.
1
heating cables & controls



Owner’s Guide & Installation Instructions
17 Pullman Court, Toronto, ON M1X 1E4 • Tel: [phone] • Fax: [phone] • [e-mail] • www.britech.ca
© 2020, Britech Corp. Disclaimer of liability: Any information given here is understood as a guideline without any legal obligation. Technical data are subject to alteration without notice. 01/2020
IMPORTANT: Cold leads and temperature
sensors should be inserted into the electrical
box without extensions or splices. Extensions
or splices are not permitted. Consult your local
representative if extensions or splices are
required. All junction boxes must be visible and
accessible.
The Canadian Electrical Code (CEC) requires that
cold leads must be protected in a listed conduit when
they extend outside the heated area (see also local
codes). Plastic bushings should be used where cold
leads and sensors enter conduit to protect the wires.
IMPORTANT: The slab sensor should be
secured in the heated area only after heating
mats and cables have been secured to the sub-
base. This will allow you to place the sensor
properly between the heating element wires.
Positioning the Mat:
Start to layout the heating mat from an area adjacent
to the thermostat or junction box. Ensure cold leads
and temperature sensor can reach the ush mounted
electrical box where the thermostat will be installed.
Heating cables must not cross or overlap at any
point. The heating cable length may NOT be cut or
altered under any circumstances. This will cause over
heating and result in damage to the system.
Cables should be separated from other heat sources
such as lights and chimneys.
Laying Out the Mat:
Make sure the area is completely free of all debris
including all nails, sharp metallic objects, wood and
construction debris. Start from the location of the
power connection box. Roll out the heating mat
with cable side up, and secure the mesh onto the
sub-base with Clip Strips or U clips. For rebar or
grid use plastic zip ties (supplied by the installer).
As needed, cut the mesh backing between the
heating elements wire to create the desired layout
shape (see Figure 1 and 2).
While cutting, be sure to cut only the mesh and to
avoid nicking or damaging the heating element wires
(see Figure 1).
Ensure the entire element is encased in the sidewalk,
ramp or driveway material. Only the cold lead and
temperature sensor tube can protrude beyond the
heated area.
IMPORTANT: Be sure to cut only the mesh.
At no time may the heating element wire be cut.
This will result in damage to the system.
Element Spacing:
Refer to Figure 3. Dimension A and B should be
equal when possible. Dimension A Should never be
less than 60% of dimension B.
IMPORTANT: The mesh may overlap but the
heating element wire must never overlap.
Minimum bend radius of the cables is 2” (5 cm).
Do not install the mat below -15 ºC (5 ºF).
Testing the System Resistance:
Before setting the mat, measure the resistance with
an Ohmmeter (see resistance chart) and note the
value on the system installation sticker that should be
attached to the distribution panel. After completing
the heating system installation, measure the system’s
resistance again with the Ohmmeter. Compare the
new reading with the rst measurement to assure they
are identical and no damage has occurred to the mat
during installation. Mark the measured resistance on
the control card and fasten to the circuit breaker box
(distribution panel).
IMPORTANT: The system warranty is not valid
without evidence that the system resistance has
been tested.
2
Figure 2.
Power
from
distribution
box
Single gang box
Optional
junction
box if
required
Splice
Heating cable
or mat
Cold leads
Temperature
probe
Figure 3.
.
Figure 4.
Figure 5. Figure 6.
Floor Layers
Heating Mat
Tile
Remote Floor Sensor
Sub-Floor
NOTE: For snow melting
on stairs or uncommon
geometric areas, please
contact your Britech
representative for
information on snow
melting cables.
For other shapes,
detach cable from mat
to required length and
lay only the Cable
Figure 2.
Figure 1.
Figure 2.
Power
from
distribution
box
Single gang box
Optional
junction
box if
required
Splice
Heating cable
or mat
Cold leads
Temperature
probe
Figure 3.
.
Figure 4.
Figure 5.
Figure 6.
Floor Layers
Heating Mat
Tile
Remote Floor Sensor
Sub-Floor
Figure 3.
heating cables & controls

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
Owner’s Guide & Installation Instructions
17 Pullman Court, Toronto, ON M1X 1E4 • Tel: [phone] • Fax: [phone] • [e-mail] • www.britech.ca
© 2020, Britech Corp. Disclaimer of liability: Any information given here is understood as a guideline without any legal obligation. Technical data are subject to alteration without notice. 01/2020
Covering the Mat
The heating system may be covered with concrete,
asphalt or interlock. When covering the system do not
move or place heavy loads such as wheel loaders,
tampers, wheelbarrows, cars, trucks, skids of brick,
stone, or cement or mixers on the mat or cables.
Should access with heavy equipment be required,
carefully move the mats and cables away from the
path of the heavy loads, cover the furthest area with
the surface material and work back towards the road.
Ensure the entire heating mat, factory splice and
thermostat sensor are embedded into the cement,
asphalt or sand. Allow a sufcient drying or curing
period of the concrete or asphalt before turning on
the system, to prevent failure of the system.
3
16 ft. (4.9 m) Cold Lead
Factory Splice
Britech snow melting mats are
designed to work on 240 volts
Twin Conductor
Heating Cable
Fasten Snow Melt
Mat to re-bar with
plastic tie wraps
Cable in 6” (150 mm) from
edge unless curbs are used
Concrete pour designed to
withstand all anticipated stresses
without cracking
Suggested exposure:
A Class CAN3-A23.1M77
Structurally sound well drained base
(Ministry of Transportation Class A)
6 x 6 reinforced mesh or
re-bar in two directions,
supported every
18” (46 cm) with chair rail
Splice
Cold Lead protected with metal or
plastic guard and spaced
6” (150 mm) from the adjacent ones
where they emerge from the slab
Poured Concrete
16 ft. (4.9 m) Cold Lead
Factory Splice
Britech snow melting mats are
designed to work on 240 volts
Twin Conductor
Heating Cable
Fasten Snow Melt
Mat to re-bar with
plastic tie wraps
Cable in 6” (150 mm) from
edge unless curbs are used
Concrete pour designed to
withstand all anticipated stresses
without cracking
Suggested exposure:
A Class CAN3-A23.1M77
Structurally sound well drained base
(Ministry of Transportation Class A)
6 x 6 reinforced mesh or
re-bar in two directions,
supported every
18” (46 cm) with chair rail
Splice
Cold Lead protected with metal or
plastic guard and spaced
6” (150 mm) from the adjacent ones
where they emerge from the slab
Poured Concrete
SINGLE POUR CONCRETE
heating cables & controls

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
Owner’s Guide & Installation Instructions
17 Pullman Court, Toronto, ON M1X 1E4 • Tel: [phone] • Fax: [phone] • [e-mail] • www.britech.ca
© 2020, Britech Corp. Disclaimer of liability: Any information given here is understood as a guideline without any legal obligation. Technical data are subject to alteration without notice. 01/2020
1
ASPHALT
ASPHALT WITH CONCRETE BASE
4
Cable in from edge 6” (150 mm)
unless curbs are used
Pre-punched steel Clip Strips
fastened in place with concrete
nails holds cable in place
Concrete base pour designed
to withstand all anticipated
stress without cracking
Structurally sound well drained base
(Ministry of Transportation Class A)
Reinforcing steel may be required.
Slab must be free of debris.
Suggested cleaning by water cutting
or sand blasting.
Layer of asphalt 1” (25 mm)
(HL4A or HL3A minimum)
Asphalt Wear Coat minimum
11/2 “ (38 mm) thick after rolling
(HL2A or HL3A grade)
Cold Lead is protected with metal or plastic
guard and spaced 6” (150 mm) from adjacent
ones where they emerge from the slab
Splice
Pre-punched steel Clip Strips
fastened in place with nails
will hold cable in place
Structurally sound well drained base
(Ministry of Transportation Class A)
Minimum asphalt base
of 2” (50 mm) thick
Asphalt Wear Coat
minimum 11/2 “ (38 mm) thick after rolling
(HL2A or HL3A grade)
Cold Lead is protected with metal or plastic
guard and spaced 6” (150 mm) from adjacent
ones where they emerge from the slab
Cable in from edge 6” (150 mm)
unless curbs are used
Splice
A layer of asphalt at least
1” (25 mm) thick must be
placed over the mat and cable
manually and rolled with a
maximum 1 1/2 ton (1400 kg)
roller to protect cables from
equipment during paving.
If wear course is to be machine
laid, use pneumatic tired
equipment
A layer of asphalt
at least 1” (25 mm)
thick must be
placed over the mat
and cable manually
and rolled with a
maximum 1 1/2 ton
(1400 kg) roller to
protect cables from
equipment during
paving.
If wear course is to
be machine laid,
use pneumatic tired
equipment.
Cable in from edge 6” (150 mm)
unless curbs are used
Pre-punched steel Clip Strips
fastened in place with concrete
nails holds cable in place
Concrete base pour designed
to withstand all anticipated
stress without cracking
Structurally sound well drained base
(Ministry of Transportation Class A)
Reinforcing steel may be required.
Slab must be free of debris.
Suggested cleaning by water cutting
or sand blasting.
Layer of asphalt 1” (25 mm)
(HL4A or HL3A minimum)
Asphalt Wear Coat minimum
11/2 “ (38 mm) thick after rolling
(HL2A or HL3A grade)
Cold Lead is protected with metal or plastic
guard and spaced 6” (150 mm) from adjacent
ones where they emerge from the slab
Splice
Pre-punched steel Clip Strips
fastened in place with nails
will hold cable in place
Structurally sound well drained base
(Ministry of Transportation Class A)
Minimum asphalt base
of 2” (50 mm) thick
Asphalt Wear Coat
minimum 11/2 “ (38 mm) thick after rolling
(HL2A or HL3A grade)
Cold Lead is protected with metal or plastic
guard and spaced 6” (150 mm) from adjacent
ones where they emerge from the slab
Cable in from edge 6” (150 mm)
unless curbs are used
Splice
A layer of asphalt at least
1” (25 mm) thick must be
placed over the mat and cable
manually and rolled with a
maximum 1 1/2 ton (1400 kg)
roller to protect cables from
equipment during paving.
If wear course is to be machine
laid, use pneumatic tired
equipment
A layer of asphalt
at least 1” (25 mm)
thick must be
placed over the mat
and cable manually
and rolled with a
maximum 1 1/2 ton
(1400 kg) roller to
protect cables from
equipment during
paving.
If wear course is to
be machine laid,
use pneumatic tired
equipment.
heating cables & controls



Owner’s Guide & Installation Instructions
17 Pullman Court, Toronto, ON M1X 1E4 • Tel: [phone] • Fax: [phone] • [e-mail] • www.britech.ca
© 2020, Britech Corp. Disclaimer of liability: Any information given here is understood as a guideline without any legal obligation. Technical data are subject to alteration without notice. 01/2020
1
PAVERS ON CONCRETE
PAVERS ON CRUSH RUN
5
tcapmoc muminim ”1 llatsnI skcolB gnivaP
sand or crushed limestone /
screening after Mat is installed
Compacted base
Clip Strips
Heating Cables
Mesh Backing
Paving Blocks
Install 1” (25 mm) minimum
compact sand or crushed
limestone / screening after
Mat is installed
Compacted base
Clip Strips
Sand or limestone screening
Heating Cables
Mesh Backing
tcapmoc muminim ”1 llatsnI skcolB gnivaP
sand or crushed limestone /
screening after Mat is installed
Compacted base
Clip Strips
Heating Cables
Mesh Backing
Paving Blocks
Install 1” (25 mm) minimum
compact sand or crushed
limestone / screening after
Mat is installed
Compacted base
Clip Strips
Sand or limestone screening
Heating Cables
Mesh Backing
heating cables & controls



Owner’s Guide & Installation Instructions
17 Pullman Court, Toronto, ON M1X 1E4 • Tel: [phone] • Fax: [phone] • [e-mail] • www.britech.ca
© 2020, Britech Corp. Disclaimer of liability: Any information given here is understood as a guideline without any legal obligation. Technical data are subject to alteration without notice. 01/2020
1
CONTROL JOINT
CLIP STRIP
6
Heating Cable
Control Joint
Cold Lead
Well drained base
1” x 1.5”
( 25 mm x 38 mm)
Angle iron filled with
RTV rubber
Clip Strip
Clip Strip
Mesh Backing
Heating Cable
Splice
Clip Strips
Heating Cable
Control Joint
Cold Lead
Well drained base
1” x 1.5”
( 25 mm x 38 mm)
Angle iron filled with
RTV rubber
Clip Strip
Clip Strip
Mesh Backing
Heating Cable
Splice
Clip Strips
heating cables & controls



Owner’s Guide & Installation Instructions
17 Pullman Court, Toronto, ON M1X 1E4 • Tel: [phone] • Fax: [phone] • [e-mail] • www.britech.ca
© 2020, Britech Corp. Disclaimer of liability: Any information given here is understood as a guideline without any legal obligation. Technical data are subject to alteration without notice. 01/2020
7
heating cables & controls

SMMT-240-970 970 4.0 59.4 16.0 1.5 24
SMMT-240-1440 1440 6.0 40.0 24.0 1.5 36
SMMT-240-1950 1950 8.1 29.5 32.0 1.5 48
SMMT-240-2160 2160 9.0 26.7 36.0 1.5 54
SMMT-240-2890 2890 12.0 19.9 48.0 1.5 72
SMMT-240-3900 3900 16.3 14.8 65.0 1.5 97.5
SMMT-240-4330 4330 18.0 13.3 36.0 3.0 108
SMMT-240-4870 4870 20.3 11.8 41.0 3.0 123
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SMMT-208-960 960 4.6 45.1 16 1.5 24
SMMT-208-1440 1440 6.9 30 24 1.5 36
SMMT-208-1920 1920 9.2 22.5 32 1.5 49
SMMT-208-2160 2160 10.4 20 36 1.5 54
SMMT-208-2880 2880 13.8 15 48 1.5 72
SMMT-208-3900 3900 18.8 11.1 65 1.5 97.5
SMMT-208-4320 4320 20.8 10.0 36 3.0 108
SMMT-208-4920 4920 23.7 8.8 41 3.0 123
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SMMT-600-960 960 1.6 375 16 1.5 24
SMMT-600-1440 1440 2.4 250 24 1.5 36
SMMT-600-1920 1920 3.2 187.5 32 1.5 49
SMMT-600-2160 2160 3.6 166.7 36 1.5 54
SMMT-600-2880 2880 4.8 125 48 1.5 72
SMMT-600-3900 3900 6.5 92.3 65 1.5 97
SMMT-600-4320 4320 7.2 83.3 36 3.0 108
SMMT-600-4920 4920 8.2 73.2 41 3.0 123
SMMT-600-6000 6000 10 60 50 3 150

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SNOW-MAT SELECTION CHARTS



Owner’s Guide & Installation Instructions
17 Pullman Court, Toronto, ON M1X 1E4 • Tel: [phone] • Fax: [phone] • [e-mail] • www.britech.ca
© 2020, Britech Corp. Disclaimer of liability: Any information given here is understood as a guideline without any legal obligation. Technical data are subject to alteration without notice. 01/2020
8
heating cables & controls
TROUBLE SHOOTING:
CAUTION: TURN OFF ELECTRICITY
BEFORE TROUBLESHOOTING SYSTEM
1. If the system fails to heat, make sure the Ground
Fault Circuit Interrupter (GFCI) has not been
tripped. If it has, nd the fault and rectify problem.
2. Check for continuity with an Ohmmeter. Compare
the reading with the resistance marked on the
Output Plate. Lack of or reduced continuity may
indicate a break in the system.
3. Make sure the breaker or fuse is delivering power
to the system.
If your system fails to heat after these checks call your
installer. Be sure to tell the installer the Model Number
of your system. This will be found on the warranty
card attached to the circuit breaker box door.
This system may not be energized unless the system
is installed according to the enclosed instructions.
The installation must meet or exceed all local and
national electrical codes.
SNOW MELT CONTROL DS-2C SCHEMATIC
DIRECT CONNECTION
— LOADS OVER 22A
DIRECT CONNECTION
— LOADS UNDER 22A
120/208/240
volt supply
Field selectable for
120/208/240 volt
(factory set 240 volt)
22 amp, Thermostat set
at 3° C or higher
Normally Open Contacts
120/208/240 V
power in
120/208/240 V
power in
Yellow lead
Yellow lead
Heating load
YELLOW Lead
YELLOW Lead
BROWN Power In
BLUE Power In
Snow Melt Control
120 - 600 V
ASE DS-2C SCHEMATIC
Contactor/Relay
For Loads Over 22 A
Note: Failure to accurately set all functions will result in poor performance
Check instruction manual to ensure the
timer, temperature and setting dip
switches are set.
•Timer should be set for 90 minutes “ON”
•Temperature switch set to 34-35 °F
Dip switches set as follows:
LD: OFF
LTC: OFF
DEL: ON
RAIN: OFF
SNOW: ON
Maximum 22 Amp, 120 or 240 Volt Supply to Sensor and Thermostat
120 or 240
Volt supply
Contactor / Relay
for loads over 22 Amp
Power from
controller
and
thermostat
to energize
relay coil
Field selectable for
120 or 240 Volt
(factory set 240 Volt)
22 Amp, Thermostat set
at 3 °C or higher
Normally Open Contacts
120 or 240 V
power in
120 or 240 V
power in
Yellow lead
Yellow lead
Heating load
120 to 600 Volt
supply to contactor
Power to contactor
energizes heating load
through normally open
side of contactor
YELLOW Lead
YELLOW Lead
BROWN Power In
BLUE Power In

Snow Melt Control
120/208/240 V
ASE DS-2C SCHEMATIC
Direct Connection
For Loads Under 22 A
Maximum 22 Amp, 120/208/240 Volt Supply to Sensor and Thermostat
Note: Failure to accurately set all functions will result in poor performance
Check instruction manual to ensure the
timer, temperature and setting dip
switches are set.
•Timer should be set for 90 minutes “ON”
•Temperature switch set to 34-35 °F
Dip switches set as follows:
LD: OFF
LTC: OFF
DEL: ON
RAIN: OFF
SNOW: ON
120/208/240
Volt supply
Field selectable for
120/208/240 Volt
(factory set 240 Volt)
222 Amp, Thermostat set
at 3 °C or higher
Normally Open Contacts
120/208/240 V
power in
120/208/240 V
power in
Yellow lead
Yellow lead
Heating load
YELLOW Lead
YELLOW Lead
BROWN Power In
BLUE Power In
Note: The schematics above are meant
as a preliminary guide only. Refer to the
instructions provided with the thermostat and
sensor controls. All electrical work should be
performed by a licensed electrician.


Heating Cable System
17 Pullman Court, Toronto, ON M1X 1E4 • Tel: [phone] • Fax: [phone] • [e-mail] • www.britech.ca
© 2020, Britech Corp. Disclaimer of liability: Any information given here is understood as a guideline without any legal obligation. Technical data are subject to alteration without notice. 01/2020
TEST
Continuity
Resistance
of Cable
(OHMS)
Insulation
Resistance
(M OHMS)
Before commencing
installation
After installation but
before nal surface
After nal surface
installation
Address of Installation:
Date of Installation:
Name of Qualied Electrician:
Signature of Qualied Electrician:
IMPORTANT: The system warranty is not valid without evidence that the system resistance has been tested. Control Card
must be completed and given to the property or homeowner upon completion of installation and required testing.
For assistance with your heating cable product please contact Britech by calling 1-877-335-7790 or email [email protected]



CONTROL CARD
  
APPLICATION:floor warming radiant heating snow melting roof de-icing pipe tracing other
LOCATION :
(MM/DD/YY)
9
heating cables & controls


Policy Summary / Terms & Conditions
17 Pullman Court, Toronto, ON M1X 1E4 • Tel: [phone] • Fax: [phone] • [e-mail] • www.britech.ca
© 2020, Britech Corp. Disclaimer of liability: Any information given here is understood as a guideline without any legal obligation. Technical data are subject to alteration without notice. 01/2020
WARRANTY TERMS
10
heating cables & controls
WARRANTY POLICY
All products sold in Canada by Britech Corp. carry the
original manufacturers warranties. Britech’s policy is to
exchange any non-performing product with a similar product
or product of equal value during its warranty period as
outlined in the terms below. Full product warranties can be
obtained from the manufacturer online and/or by request.
Britech will administer and promptly process all warranties
in accordance with the manufacturer’s specic warranty
policies and procedures.
Britech will provide technical assistance to assist the end
user or installer in the best method of operation,
application and installation.
Custom heating cables carry a twenty (20) year warranty.
Warranty on custom TXLP cables is provided by Nexans
(refer to their warranty statement summary).
For more information regarding warranty terms or for
assistance with your heating cable product please contact
Britech Corp. at 1-877-335-7790
Warranty Terms for Heating Cables,
Mats & Custom Cable Units:
BRITECH Terms of Limited Warranty (Summary):
This guarantee applies to the following Britech label
products: TECH-MAT™, SNOW-MAT™, SNOW-MELT™
and BRI-THIN™ Cables.
Britech warrants to the original purchaser only, that
the product is to be free of any defects in material or
workmanship during the rst twenty (20) years after the date
of purchase under proper and normal use of the system.
This guarantee is a material warranty only and does not
cover any labor or other installation cost. The warranty
does not cover installations made by unauthorized persons
or faults caused by incorrect design by others, misuse,
damage caused by others, damage in transit, incorrect
installation and any other subsequent damage that may
occur. Repair and/or replacement will be fully chargeable if
damage is result of any of the above reasons.
Britech is under no circumstances liable for any incidental,
special, or consequential damages or losses including
without limitation the loss or prot arising from any cause
whatsoever. To obtain a replacement under this warranty,
please send a description of the defect, proof of purchase,
and the damaged product, shipping paid to Britech at the
address noted below. The warranty is void if there is any
payment default and if data is not lled-in on the control
card. www.britech.ca
NEXANS Terms of Limited Warranty (Summary):
Nexans Norway warrants the products manufactured by it
to be free from defects in material and workmanship from
the date the warranty form attached to the product is
correctly and completely lled in and for a period of twenty
(20) years thereafter, or a period of twenty-one (21) years
after the production date, whichever period ends rst,
under proper and normal use and service. Nexans Norway’s
responsibility does not include defects caused by material
obtained by the buyer or by constructions specied by it.
Nexans Norway further warrants that the products will have
passed those performance tests, if any, called for in the
applicable specications.
The buyer must give Nexans Norway written notice of any
defect within thirty (30) days following the discovery of the
defect, and in no event later than two (2) weeks after the
expiry of the warranty period.
www.nexans.com
Warranty Terms for Controls,
Thermostats & Sensors:
ASE / Automated Systems Engineering
Terms of Limited Warranty (Summary):
ASE Products are warranted against defects in workmanship
and materials for two (2) years from date of sale. This
warranty does not apply to damage resulting from accident,
misuse, or alteration nor where connected voltage is more
than 5% above the congured operating voltage, nor to
equipment improperly installed or wired or maintained in
violation of the Owner’s Manual. No other written or oral
warranty applies. No employee, agent, dealer or other
person is authorized to give any warranties on behalf of ASE.
The customer shall be responsible for all costs incurred in
the removal or reinstallation and shipping of the product for
repairs. Within the limitations of this warranty, inoperative
units should be returned, freight prepaid, to ASE, and we
will repair or replace, at our option, at no charge to you with
return freight paid by ASE. It is agreed that such repair or
replacement is the exclusive remedy available from ASE
and that ASE IS NOT RESPONSIBLE FOR DAMAGES OF
ANY KIND, INCLUDING INCIDENTAL AND CONSEQUENTIAL
DAMAGE. www.goase.com
BRITECH / HONEYWELL
Terms of Limited Warranty (Summary):
Honeywell warrants it’s products, excluding battery,
to be free from defects in the workmanship or materials,
under normal use and service, for a period of three (3)
years from the date of manufacture. If at any time during the
warranty period the product is determined to be defective
or malfunctions, Honeywell shall repair or replace it (at
Honeywell’s option) through Britech.
If product is defective, return it to the following address:
Britech Corp., 17 Pullman Court, Toronto, Ontario M1X 1E4
Toll Free: 1-877-335-7790 • Email: [email protected]
This warranty does not cover removal or reinstallation costs.
This warranty shall not apply if it is shown by Honeywell
that the defect or malfunction was caused by damage which
occurred while the product was in the possession of a
consumer. Honeywell’s sole responsibility shall be to repair
or replace the product within the terms stated above.
www.honeywell.com
JOHNSON CONTROLS
Terms of Limited Warranty (Summary):
The Company warrants all products manufactured by it to
be free from defects in workmanship or materials under
normal use and service. If any part of the product herein
described, and sold by the Company proves to be defective
in workmanship or material, and if such part is within
three (3) years from date of sale, returned to the Company
transportation charges prepaid and if the same is found by
the Company to be defective in workmanship or material,
credit based on current prices will be allowed. The date of
sale must be established by a receipt showing the purchase
date, seller and product sold. If the date of sale cannot be
determined, the warranty shall extend for three (3) years
from the date of manufacture. www.jci.com
NEXTRON Terms of Limited Warranty (Summary):
The manufacturer warrants each control that it manufactures
to be free from defective material or workmanship for a
period of 12 months from date of purchase. Under this
warranty, the obligation of the manufacturer is limited to
repairing or replacing the defective control at its option,
when returned to the manufacturer’s factory with shipping
charges prepaid. If failure has been caused by misuse,
incorrect application or alteration of the control, this
warranty will be void. UNLESS SPECIFICALLY PROVIDED
FOR IN WRITING IN THIS WARRANTY, EACH CONTROL IS
PROVIDED WITHOUT ANY WARRANTY OF ANY KIND EITHER
EXPRESSED OR IMPLIED. The user shall be made aware
that if the equipment is used in a manner not specied by
the manufacturer, the protection provided by the equipment
may be impaired. www.nextron.ca
Warranty Terms for BRI-GFI
Ground Fault Interrupter:
BRITECH Terms of Limited Warranty (Summary):
Britech warrants the BRI-GFI (Ground Fault Interrupter)
is manufactured to be free from defective material or
workmanship for a period of 12 months from date of
purchase. Under this warranty, the obligation of Britech
is limited to repairing or replacing the defective control
at its option, when returned to the manufacturer’s factory
with shipping charges prepaid. If failure has been caused
by misuse, incorrect application or alteration of the
control, this warranty will be void. BRITECH IS UNDER NO
CIRCUMSTANCES RESPONSIBLE FOR DAMAGES OF ANY
KIND, INCLUDING INCIDENTAL AND CONSEQUENTIAL
DAMAGES. This guarantee is a material warranty for
components only and does not cover any labor. To obtain a
replacement under this warranty, please send a description
of the defect, proof of purchase, and the damaged product,
shipping paid to Britech at the address noted herein.
Warranty Terms for Self-Regulating
Cables (FT-FREEZE TRACE/ST-SMART TRACE)
BRITECH Terms of Limited Warranty (Summary):
This guarantee applies to Britech’s Self-Regulating
Cables: FT (5) ve years / ST (2) two years
Britech warrants to the original purchaser only, that
the product is to be free of any defects in material or
workmanship (during warranty term as noted above) after
the date of purchase under proper and normal use of the
system. This guarantee is a material warranty only and does
not cover any labor or other installation cost. The warranty
does not cover installations made by unauthorized persons
or faults caused by incorrect design by others, misuse,
damage caused by others, damage in transit, incorrect
installation and any other subsequent damage that may
occur. Repair and/or replacement will be fully chargeable if
damage is result of any of the above reasons.
Britech is under no circumstances liable for any incidental,
special, or consequential damages or losses including
without limitation the loss or prot arising from any cause
whatsoever. To obtain a replacement under this warranty,
please send a description of the defect, proof of purchase,
and the damaged product, shipping paid to Britech at the
address noted herein. The warranty is void if there is any
payment default and if data is not lled-in on the control
card. www.britech.ca