Brother DCP-J925DW Operating and maintenance manual

BASIC USER’S GUIDE
DCP-J925DW
Version 0
UK/IRE/GEN

If you need to call Customer Service
Please complete the following information for future
reference:
Model Number: DCP-J925DW
Serial Number: 1
Date of Purchase:
Place of Purchase:
1The serial number is on the back of the unit. Retain
this User's Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
© 2011 Brother Industries, Ltd.

i
User's Guides and where do I find it?
1Visit us at http://solutions.brother.com/.
Which manual? What's in it? Where is it?
Product Safety Guide Read this Guide first. Please read the Safety
Instructions before you set up your machine.
See this Guide for trademarks and legal
limitations.
Printed / In the box
Quick Setup Guide Follow the instructions for setting up your
machine and installing the drivers and software
for the operating system and connection type
you are using.
Printed / In the box
Basic User's Guide Learn the basic Copy, Scan and PhotoCapture
Center™ operations and how to replace
consumables. See troubleshooting tips.
Printed / In the box
Advanced User's Guide Learn more advanced operations: Copy,
security features, printing reports and
performing routine maintenance.
PDF file / CD-ROM
Software User's Guide Follow these instructionsforPrinting,Scanning,
Network Scanning, PhotoCapture Center™,
Disc Print, Web Services (Scan), and using the
Brother ControlCenter utility.
PDF file / CD-ROM
Network Glossary This Guide provides basic information about
advanced network features of Brother
machines along with explanations about
general networking and common terms.
PDF file / CD-ROM
Network User's Guide This Guide provides useful information about
wired and wireless network settings and
security settings using the Brother machine.
You can also find supported protocol
information for your machine and detailed
troubleshooting tips.
PDF file / CD-ROM
Mobile Print/Scan Guide This Guide provides useful information about
printing data from your mobile phone and
transmitting scanned data from the Brother
machine to your mobile phone.
PDF file / Brother
Solutions Center 1

ii
Table of Contents
(BASIC USER’S GUIDE)
1 General information 1
Using the documentation.......................................................................................1
Symbols and conventions used in the documentation ....................................1
Accessing the Advanced User’s Guide, Software User’s Guide,
Network User’s Guide, and Network Glossary ...................................................1
Viewing Documentation...................................................................................1
Accessing Brother Support (Windows®)................................................................3
Accessing Brother Support (Macintosh) ................................................................4
Control panel overview..........................................................................................5
LCD screen indications....................................................................................6
Status LED ......................................................................................................6
Basic Operations .............................................................................................6
Warning LED indications .................................................................................7
Beeper Volume................................................................................................8
LCD display ...........................................................................................................8
Setting the backlight brightness.......................................................................8
2 Loading paper 9
Loading paper and other print media.....................................................................9
Loading envelopes and postcards.................................................................11
Loading photo paper......................................................................................13
Printable area ................................................................................................16
Paper settings......................................................................................................17
Paper Type....................................................................................................17
Paper Size.....................................................................................................17
Acceptable paper and other print media..............................................................18
Recommended print media ...........................................................................18
Handling and using print media.....................................................................19
Choosing the right print media.......................................................................20
3 Loading documents 22
How to load documents.......................................................................................22
Using the ADF ...............................................................................................22
Using the scanner glass................................................................................23
Unscannable area .........................................................................................24
4 Making copies 25
How to copy.........................................................................................................25
Stop copying..................................................................................................25
Copy settings.................................................................................................25
Paper Options................................................................................................26

iii
5 Printing photos from a memory card or
USB Flash memory drive 27
PhotoCapture Center™ operations (Photo mode)...............................................27
Using a memory card or USB Flash memory drive .......................................27
Getting started.....................................................................................................28
Print Images.........................................................................................................30
View Photos...................................................................................................30
PhotoCapture Center™ print settings..................................................................31
How to scan to a memory card or USB Flash memory drive...............................31
6 How to print from a computer 33
Printing a document.............................................................................................33
7 How to scan to a computer 34
Scanning a document..........................................................................................34
Scanning using the scan key...............................................................................34
Scanning using a scanner driver .........................................................................35
Scanning using the ControlCenter.......................................................................35
8 How to print on a Disc (CD/DVD/BD) 36
Overview..............................................................................................................36
How to load a Disc (CD/DVD/BD)........................................................................36
A Routine maintenance 39
Replacing the ink cartridges ................................................................................39
Cleaning and checking the machine....................................................................42
Cleaning the scanner glass...........................................................................42
Cleaning the print head .................................................................................43
Checking the print quality ..............................................................................43
Checking the print alignment.........................................................................44
B Troubleshooting 45
Error and Maintenance messages.......................................................................45
Error animations display................................................................................52
Document jam ..............................................................................................52
Printer jam or paper jam................................................................................53
Disc Jam........................................................................................................58
Troubleshooting ..................................................................................................61
If you are having difficulty with your machine................................................61
Machine Information............................................................................................66
Checking the serial number...........................................................................66
Reset functions..............................................................................................66
How to reset the machine..............................................................................66

iv
C Menu and features 67
On-screen programming......................................................................................67
Menu table...........................................................................................................68
Entering Text .......................................................................................................84
Inserting spaces ...........................................................................................84
Making corrections ........................................................................................84
Repeating letters ...........................................................................................84
D Specifications 85
General................................................................................................................85
Print media...........................................................................................................87
Copy ....................................................................................................................88
PhotoCapture Center™.......................................................................................89
PictBridge ............................................................................................................90
Scanner ...............................................................................................................91
Printer ..................................................................................................................92
Interfaces.............................................................................................................92
Computer requirements.......................................................................................93
Consumable items...............................................................................................94
Network (LAN).....................................................................................................95
E Index 96

v
Table of Contents
(ADVANCED USER’S GUIDE)
The Advanced User’s Guide explains the following features and operations.
You can view the Advanced User’s Guide on the CD-ROM.
1 General setup
IMPORTANT NOTE
Memory storage
Automatic Daylight Saving Time
(MFC-J825DW only)
Sleep Mode
Auto Power Down
(DCP-J925DW only)
LCD display
Mode Timer (MFC-J825DW only)
2 Security features
(MFC-J825DW only)
Memory Security
3 Sending a fax
(MFC-J825DW only)
Additional sending options
Additional sending operations
Polling overview
4 Receiving a fax
(MFC-J825DW only)
Memory Receive
(Monochrome only)
Remote Retrieval
Additional receiving operations
Polling overview
5 Diallingandstoringnumbers
(MFC-J825DW only)
Voice operations
Additional dialling operations
Additional ways to store numbers
6Printingreports
Fax reports (MFC-J825DW only)
Reports
7 Making copies
Copy settings
8 Printing photos from a
memory card or USB Flash
memory drive
PhotoCapture Center™ operations
Print Images
PhotoCapture Center™ print settings
Scan to a memory card or USB Flash
memory drive
9 Printing photos from a
camera
Printing photos directly from a
PictBridge camera
Printing photos directly from a digital
camera (without PictBridge)
A Routine maintenance
Cleaning and checking the machine
Packing and shipping the machine
B Glossary
CIndex

vi

1
1
1
Using the
documentation 1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation 1
The following symbols and conventions are
used throughout the documentation.
Accessing the
Advanced User’s
Guide, Software User’s
Guide, Network User’s
Guide, and Network
Glossary 1
This Basic User’s Guide does not contain all
the information about the machine, such as
how to use the advanced features of the
Copy, PhotoCapture Center™, Printer,
ScannerandNetwork.Whenyouarereadyto
learn detailed information about these
operations, you can read the
Advanced User’s Guide,
Software User’s Guide,
Network User’s Guide, and
Network Glossary that are on the CD-ROM.
Viewing Documentation 1
Viewing Documentation
(Windows®)1
To view the documentation, from the Start
menu, select Brother, DCP-XXXX (where
XXXX is your model name) from the
programs list, and then choose
User’s Guides.
Ifyouhavenotinstalledthesoftware,youcan
find the documentation on the CD-ROM by
following the instructions below:
General information 1
Bold Boldtypefaceidentifiesspecific
buttons on the machine’s
control panel, or on the
computer screen.
Italics Italicized typeface emphasizes
animportantpointor refersyou
to a related topic.
Courier
New
Text in the Courier New font
identifies messages on the
LCD of the machine.
WARNING
WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injuries.
CAUTION
CAUTION indicatesapotentiallyhazardous
situation which, if not avoided, may result in
minor or moderate injuries.
IMPORTANT
IMPORTANT indicates a potentially
hazardous situation which, if not avoided,
may result in damage to property or loss of
product functionality.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the operation
works with other features.
Electrical Hazard icons alert you to
possible electrical shocks.

Chapter 1
2
aTurn on your PC. Insert the Brother
CD-ROM into your CD-ROM drive.
Note
If the Brother screen does not appear
automatically, go to
My Computer (Computer), double-click
the CD-ROM icon, and then double-click
start.exe.
bIf the model name screen appears, click
your model name.
cIf the language screen appears, click
your language. TheCD-ROMTopMenu
will appear.
dClick Documentation.
eClick PDF documents. If the country
screen appears, choose your country.
After the list of User's Guides appears,
choose the guide you want to read.
Viewing Documentation
(Macintosh) 1
aTurn on your Macintosh. Insert the
Brother CD-ROM into your CD-ROM
drive. The following window will appear.
bDouble-click the Documentation icon.
cDouble-click your language folder.
dDouble-click top.pdf. If the country
screen appears, choose your country.
eAfter the list of User's Guides appears,
choose the guide you want to read.
How to find Scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
Scanning
ControlCenter
Network Scanning