Brother DCP-L8410CDW User manual

Reference Guide
Brief explanations for routine operations
DCP-L8410CDW
MFC-L8690CDW
MFC-L8900CDW
MFC-L9570CDW
Brother recommends keeping this guide next to your Brother machine for quick reference.
Online User's Guide
This Reference Guide contains basic instructions
and information for your Brother machine.
For more advanced instructions and information,
see the Online User's Guide at
support.brother.com/manuals

User's Guides and Where to Find Them
Which Guide? What's in It? Where Is It?
Product Safety Guide Read this Guide first. Please read the Safety
Instructions before you set up your machine.
See this Guide for trademarks and legal
limitations.
Printed / In the box
Quick Setup Guide Follow the instructions for setting up your
machine, and installing the drivers and
software for the operating system and
connection type you are using.
Printed / In the box
Reference Guide Learn the basic Fax, Copy and Scan
operations and basic machine maintenance.
See troubleshooting tips.
Printed / In the box
Online User's Guide This guide includes the additional contents of
the Reference Guide.
In addition to information about the Print,
Scan, Copy, Fax, mobile device functions,
Brother ControlCenter operations and
troubleshooting, other useful information is
included about using the machine on a
network.
Brother Solutions
Center 1
Mobile Print/Scan Guide
for Brother iPrint&Scan
This Guide provides useful information about
printing from your mobile device, and
scanning from your Brother machine to your
mobile device when connected to a Wi-Fi®
network.
Brother Solutions
Center 1
1Visit support.brother.com/manuals.
Important Note
• This documentation is for both MFC and DCP models. Read 'XXX-XXXX' as 'MFC/DCP-
XXXX' (where XXXX is the name of your model).
1

The Online User's Guide Helps You Get the Most
Out of Your Machine
We hope that you find this guide helpful. To learn more about your machine's features, please
take a look at our Online User's Guide. It offers:
Quicker Navigation!
Search box
Navigation index in a separate panel
Comprehensive Format!
Every topic in one guide
Simplified Layout!
Step-by-step instructions
Feature summary at the top of the page
1
2
3
4
1. Search Box
2. Navigation
3. Summary
4. Step-by-Step Instructions
To View Online User's Guides
To view the Online User's Guide and other available guides, visit support.brother.com/manuals.
(Windows®)
You can also access your machine's guides using Brother Utilities. The Brother Utilities tool is
included in the standard installation and, when installed, you can find it either as a shortcut on
your desktop, or from the Windows® Start menu.
2

Questions or Problems? Take a Look at our FAQs,
Solutions, and Videos Online.
Go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at
support.brother.com
•Provides several ways to search
•Displays related questions for more information
•Receives regular updates based on customer feedback
3

Control Panel Overview
The control panel may vary depending on your model.
1 2 3 4 5
6
1. Touchscreen Liquid Crystal Display (LCD)
Access menus and options by pressing them on the Touchscreen.
2. Menu Buttons
(Back)
Press to go back to the previous menu.
(Home)
Press to return to the Main Home screen.
(Cancel)
Press to cancel an operation.
3. Dial Pad (Numerical buttons)
Press the Numerical buttons to dial telephone or fax numbers and to enter the number of
copies.
4. LED Power Indicator
The LED lights up depending on the machine’s power status.
5. Power On/Off
• Turn the machine on by pressing .
• Turn the machine off by pressing and holding down . The LCD displays [Shutting
Down] for a few seconds before going off. If you have an external telephone or TAD
connected, it is always available.
1General Information
4

6. Near Field Communication (NFC) Reader (MFC-L8900CDW/MFC-L9570CDW)
You can use card authentication by touching the IC card to the NFC Reader on the control
panel.
If your Android™ device supports the NFC feature, you can print from your device or scan
documents to your device in the same way.
How to Navigate the Touchscreen LCD
Press your finger on the LCD to operate it. To display and access all the options, swipe left, right,
up, down or press d c or a b on the LCD to scroll through them.
IMPORTANT
DO NOT press the LCD with a sharp object, such as a pen or stylus. It may damage the
machine.
DO NOT touch the LCD immediately after plugging in the power cord or turning on the machine.
Doing this may cause an error.
NOTE
1General Information
5

Touchscreen LCD
Overview
DCP-L8410CDW/
MFC-L8690CDW
You can select from two types of screens to
set as the Main Home screen: Home screens
and Shortcuts screens. When a Home screen
is displayed, swipe left or right or press d or c
to display the other Home screens.
The Main Home screen displays the
machine's status when the machine is idle.
When displayed, this screen indicates that
your machine is ready for the next command.
If Active Directory® Authentication or LDAP
Authentication is enabled, the machine's
control panel is locked.
The available features vary depending on
your model.
Home screen: Screen 1
The Home screens provide access to
features, such as Fax, Copy and Scan.
Home screen: Screen 2
Home screen: Screen 3
Shortcuts screen
Create Shortcuts for frequently-used
operations, such as sending a fax, copying,
scanning and using Web Connect.
Eight Shortcuts tabs are available with six
Shortcuts on each Shortcuts tab. A total
of 48 Shortcuts are available.
1. Date & Time
Displays the date and time set on the
machine.
2. Modes
• [Fax]
Press to access Fax mode.
• [Copy]
Press to access Copy mode.
• [Scan]
Press to access Scan mode.
• [Secure Print]
Press to access the [Secure Print]
option.
6

• [Web]
Press to connect the Brother machine
to an Internet service.
• [Apps]
Press to connect the Brother machine
to the Brother Apps service.
• [USB]
Press to access the USB menu and
select [Scan to USB] or [Direct
Print] options.
• [2 in 1 ID Copy]
Press to access the 2 in 1 ID Copy
option.
3. (Toner)
Displays the remaining toner life. Press to
access the [Toner] menu.
4. (Settings)
Press to access the [Settings] menu.
If Setting Lock has been turned on, a lock
icon appears on the LCD. You must
unlock the machine to change settings.
5. or (Wireless Status)
Press to configure wireless settings.
If you are using a wireless connection, a
four-level indicator displays the current
wireless signal strength.
0 Max
Wireless LAN Disabled
6. [Shortcuts]
Press to access the [Shortcuts]
screen.
7. (Home screen)
Press to access the Home screens.
New Fax
When [Fax Preview] is set to [On], the
number of new faxes you received into the
memory appears at the top of the screen.
Warning icon
The warning icon appears when there
is an error or maintenance message. Press
the message area to view it, and then
press to return to the Main Home
screen.
This product adopts the font of ARPHIC
TECHNOLOGY CO.,LTD.
NOTE
MFC-L8900CDW/
MFC-L9570CDW
Your machine has eight tabbed screens
(referred to as Home screens). Each Home
screen can hold up to eight icons which can
be used for functions, machine settings and
shortcuts. A total of 64 icons can be placed on
the Home screens as needed.
The Main Home screen can be selected from
the Home screens.
Use the [Admin Settings] menu to names
on the tabs and rearrange the icons.
1General Information
7

1. Date & Time
Displays the date and time set on the
machine.
This area is also used to display error or
maintenance messages.
2. (Wired LAN Status)
Press to configure the Wired LAN settings.
The icon displays the current wired
network status.
Wired LAN Disabled
(Grey)
Wired LAN Enabled
(White)
No cable connection or Wireless
LAN connected
3. or (Wireless Status)
Press to configure wireless settings.
If you are using a wireless connection, a
four-level indicator displays the current
wireless signal strength.
0 Max
Wireless LAN Disabled
4. (Toner)
Displays the remaining toner life. Press to
access the [Toner] menu.
5. (Admin Settings)
Press to access the [Admin Settings]
menu.
For more information, see the Online
User's Guide: Customisation of Your
Machine.
6. Function Icons, Setting Icons and
Shortcut Icons
The following descriptions explain basic
icons and features. The available features
vary depending on your model.
• [All Settings]
Press to access the machine's settings
menu.
• [Fax]
Press to access Fax mode.
• [Copy]
Press to access Copy mode.
• [Scan]
Press to access Scan mode.
• [Secure Print]
Press to access the [Secure Print]
option.
• [USB]
Press to access the USB menu and
select [Scan to USB] or [Direct
Print] options.
• [Web]
Press to connect the Brother machine
to an Internet service.
• [Apps]
Press to connect the Brother machine
to the Brother Apps service.
• [2 in 1 ID Copy]
Press to access the 2 in 1 ID Copy
option.
8

• (Shortcuts)
Press to access the created Shortcuts
for frequently-used operations, such as
sending a fax, copying, scanning and
using Web Connect.
7. Tabs Scroll Buttons
Press to display and access all the tabs.
8. Home Tabs
Press to display the screen for the Home.
New Fax
When [Fax Preview] is set to [On], the
number of new faxes you received into the
memory appears at the top of the screen.
Warning icon
The warning icon appears when there
is an error or maintenance message. Press
the message area to view it, and then
press to return to the Main Home
screen.
This product adopts the font of ARPHIC
TECHNOLOGY CO.,LTD.
NOTE
1General Information
9

Load Paper in the
Paper Tray
Use the paper tray when printing on the
following media:
Plain paper
Thin paper
Recycled paper
Letterhead
Coloured Paper
• Adjust the guides
• Fan the paper
• Do not exceed this
mark
For more information, see the Online User's
Guide: Load Paper in the Paper Tray.
Load Paper in the Multi-
purpose Tray (MP Tray)
Use the MP tray when printing on the
following media:
Plain paper
Thin paper
Recycled paper
Bond paper
Letterhead
Coloured Paper
Thick paper
Labels 1
Envelopes 1
Glossy Paper 2
• Adjust the guides
• Fan the paper
• Do not exceed this
mark
1Open the back cover (face up output tray) before
printing to let the printed paper exit onto the face up
output tray.
2When you print on glossy paper, set only a single
sheet on the MP tray.
For more information, see the Online User's
Guide: Load and Print Using the
Multi
‑ purpose Tray (MP Tray).
2Load Paper
10

Use this section to resolve problems you may encounter when using your Brother machine.
Identify the Problem
Even if there seems to be a problem with your machine, you can correct most problems yourself.
First, check the following:
• The machine's power cord is connected correctly and the machine's power is on.
• All of the machine's orange protective parts have been removed.
• (For network models) The access point (for wireless network), router, or hub is turned on and
its link indicator is blinking.
• Paper is inserted correctly in the paper tray.
• The interface cables are securely connected to the machine and the computer.
• Check the LCD or the machine's status in Brother Status Monitor on your computer.
Find the Error Find the Solution
Using the Status Monitor
• Double-click the icon in the task tray.
• (Windows®) If you select the Load Status
Monitor on Startup check box, the Status
Monitor will launch automatically each time
you start your computer.
• A green icon indicates the normal stand-by
condition.
• A yellow icon indicates a warning.
• A red icon indicates an error has occurred.
• A grey icon indicates the machine is
offline.
• Click the Troubleshooting button to
access Brother's troubleshooting website.
ATroubleshooting
ATroubleshooting
11

Find the Error Find the Solution
Using the LCD 1. Follow the messages on the LCD.
2. If you cannot resolve the error, see the
Online User's Guide: Error and
Maintenance Messages or see: FAQs &
Troubleshooting on the Brother
Solutions Center at
support.brother.com.
Error and Maintenance Messages
For information on the most common error and maintenance messages, see the Online User's
Guide.
To view the Online User's Guide and other available guides, visit support.brother.com/manuals.
12

Document and Paper Jams
An error message indicates where the paper is stuck in your machine.
1
4
5
2
3
Error messages:
1. Document Jam
2. Jam Rear
3. Jam 2-sided
4. Jam Tray
5. Jam Inside
Solutions for Wireless Connection
If you cannot connect your Brother machine to the wireless network, see the following:
•Online User's Guide: Print the WLAN Report
•Quick Setup Guide: Alternative wireless setup
To view the Online User's Guide and other available guides, visit support.brother.com/manuals.
ATroubleshooting
13

Information for Compliance with Commission
Regulation 801/2013
Model name Power consumption
Networked Standby 1
DCP-L8410CDW Approximately 1.4 W
MFC-L8690CDW Approximately 1.4 W
MFC-L8900CDW Approximately 1.6 W
MFC-L9570CDW Approximately 1.6 W
1All network ports activated and connected
How to enable/disable Wireless LAN
(DCP-L8410CDW/MFC-L8690CDW/MFC-L8900CDW/MFC-L9570CDW)
To turn the wireless network connection on or off, press [Settings] > [All
Settings] > [Network] > [WLAN] > [WLAN Enable] > [On] or [Off].
If your machine displays the [All Settings] menu on the Home screen, skip the
[Settings] menu.
Print and Scan Using Your Mobile Device
Brother iPrint&Scan allows you to use features of your Brother machine directly from your mobile
device, without using a computer. The Mobile Print/Scan Guide for Brother iPrint&Scan contains
information on printing from your mobile device. Go to your model's Manuals page on the
Brother Solutions Center at support.brother.com to see the guide.
BAppendix
14

Supplies
When the time comes to replace supplies, such as the toner or drum, an error message will
appear on your machine's control panel or in the Status Monitor. For more information about the
supplies for your machine, visit www.brother.com/original/index.html or contact your local Brother
dealer.
The supply model name will vary depending on your country and region.
Supply Items Supply Model Name Approximate Life
(Page Yield)
Applicable Models
Toner
Cartridge
Standard Toner:
• Black:
TN-421BK
• Cyan:
TN-421C
• Magenta:
TN-421M
• Yellow:
TN-421Y
• Black:
Approximately 3,000
pages 1 2
• Cyan / Magenta /
Yellow:
Approximately 1,800
pages 1 2
DCP-L8410CDW/
MFC-L8690CDW/
MFC-L8900CDW
High Yield Toner:
• Black:
TN-423BK
• Cyan:
TN-423C
• Magenta:
TN-423M
• Yellow:
TN-423Y
• Black:
Approximately 6,500
pages 1 2
• Cyan / Magenta /
Yellow:
Approximately 4,000
pages 1 2
DCP-L8410CDW/
MFC-L8690CDW/
MFC-L8900CDW
BAppendix
15

Supply Items Supply Model Name Approximate Life
(Page Yield)
Applicable Models
Toner
Cartridge
(Continued)
Super High Yield
Toner:
• Black:
TN-426BK
• Cyan:
TN-426C
• Magenta:
TN-426M
• Yellow:
TN-426Y
• Black:
Approximately 9,000
pages 1 2
• Cyan / Magenta /
Yellow:
Approximately 6,500
pages 1 2
MFC-L8900CDW
Ultra High Yield Toner:
• Black:
TN-910BK
• Cyan:
TN-910C
• Magenta:
TN-910M
• Yellow:
TN-910Y
• Black:
Approximately 9,000
pages 1 2
• Cyan / Magenta /
Yellow:
Approximately 9,000
pages 1 2
MFC-L9570CDW
Inbox Toner:
(Supplied with your
machine)
• Black:
Approximately 3,000
pages 1 2
• Cyan / Magenta /
Yellow:
Approximately 1,800
pages 1 2
DCP-L8410CDW/
MFC-L8690CDW/
MFC-L8900CDW
• Black:
Approximately 6,500
pages 1 2
• Cyan / Magenta /
Yellow:
Approximately 6,500
pages 1 2
MFC-L9570CDW
Drum Unit • DR-421CL • Approximately 30,000
pages 3
DCP-L8410CDW/
MFC-L8690CDW/
MFC-L8900CDW/
MFC-L9570CDW
16

Supply Items Supply Model Name Approximate Life
(Page Yield)
Applicable Models
Belt Unit • BU-330CL • Approximately 50,000
pages 4
DCP-L8410CDW/
MFC-L8690CDW/
MFC-L8900CDW/
MFC-L9570CDW
Waste Toner
Box
• WT-320CL • Approximately 50,000
pages 2
DCP-L8410CDW/
MFC-L8690CDW/
MFC-L8900CDW/
MFC-L9570CDW
1Approximate cartridge yield is declared in accordance with ISO/IEC 19798.
2A4 or Letter size 1-sided pages
3Approximately 30,000 pages based on 1 page per job and 50,000 pages based on 3 pages per job [A4/Letter simplex
pages]. The number of pages may be affected due to a variety of factors including but not limited to media type and
media size.
4Approximately 50,000 pages based on 1 page per job and 130,000 pages based on 3 pages per job [A4/Letter
simplex pages]. The number of pages may be affected due to a variety of factors including but not limited to media
type and media size.
If you are using Windows®, double-click the Brother Creative Center icon on your
desktop to access our FREE website designed as a resource to help you easily create and print
customised materials for business and home use with photos, text and creativity.
Macintosh users can access Brother CreativeCenter at this web address:
www.brother.com/creativecenter
BAppendix
17

Visit us on the World Wide Web
www.brother.com
D00E4T001-00
UK
Version 0