Brother MFC-P2500 User manual

Brother Laser Printer / Scanner / Copier
P2500
User’s Guide
Please readthismanual thoroughly before using the printer. Youcanprint or viewthismanual from the
CD-ROM at any time, please keepthe CD-ROM ina convenient place for quickand easy reference at
all times.

TABLE OF CONTENTS
i
TABLE OF CONTENTS
DEFINITIONS OF WARNINGS, CAUTIONS, AND NOTES vi
TO USE THE PRINTER SAFELY vi
SHIPMENT OF THE PRINTER vii
FOR TECHNICAL AND OPERATIONAL ASSISTANCE (FOR USA &
CANADA ONLY)viii
CHAPTER 1 ABOUT THIS PRINTER
MAKE SURE ALL THE ITEMS ARE IN THE CARTON 1-1
CARTON CONTENTS 1-1
ABOUT YOUR PRINTER 1-2
FEATURES OF YOUR PRINTER 1-3
WHAT ARE THE AVAILABLE PRINTER OPTIONS1-7
CHOOSE A LOCATION 1-8
POWER SUPPLY 1-8
ENVIRONMENT 1-8
SYSTEM REQUIREMENTS FOR THE BROTHER PRINTING
SOLUTION FOR WINDOWS®1-9
WHAT TYPE OF PAPER CAN I USE 1-10

ii
WHAT TYPE OF DOCUMENTS CAN THE DOCUMENT
FEEDER HANDLE 1-18
HOW TO LOAD PAPER INTO THE PAPER CASSETTE1-19
HOW TO LOAD A SHEET OF PAPER MANUALLY 1-21
HOW TO PRINT ON BOTH SIDES OF THE PAPER
(MANUAL DUPLEXING)1-26
HOW TO COPY 1-29
VARIOUS SETTINGS FOR COPY 1-32
HOW TO SCAN 1-37
HOW TO SCAN FROM THE PAPER PORT®FOR BROTHER
SOFTWARE (FOR WINDOWS®3.1/95/98/NT USERS IN
USA/CANADA)1-37
HOW TO SCAN FROM THE UNIMESSAGETM PRO VIEWER
SOFTWARE (FOR WINDOWS®95/98/NT USERS IN OTHER
COUNTRIES)1-42
FUNCTIONS OF THE BUTTONS ON THE CONTROL PANEL
1-46
SPECIAL FUNCTION 1-47
WHAT DO THE LED INDICATIONS MEAN 1-48
ALARM LED 1-48
DATA LED 1-48
LED 1-48

TABLE OF CONTENTS
iii
CHAPTER 2 OPTIONS
OPTIONAL ACCESSORIES AND SUPPLIES 2-1
THE LOWER TRAY UNIT 2-2
INSTALLING PAPER IN THE LOWER TRAY UNIT 2-3
HOW TO ADD EXTRA MEMORY 2-4
HOW TO INSTALL AN ADDITIONAL MEMORY BOARD 2-5
WHAT IS THE BROTHER PRINT SERVER (NC-2010P)2-8
FEATURES 2-8
CHAPTER 3 MAINTENANCE 3-1
HOW TO REPLACE THE TONER CARTRIDGE 3-2
HOW TO REPLACE THE DRUM UNIT 3-9
HOW TO CLEAN THE PRINTER 3-14
CLEANING THE PRINTER EXTERIOR 3-14
HOW TO CLEAN THE PRINTER INTERIOR AND DRUM UNIT
3-16
HOW TO CLEAN THE DOCUMENT SCANNER 3-20

iv
CHAPTER 4 TROUBLESHOOTING 4-1
IDENTIFYING YOUR PROBLEM4-1
SERVICE CALL INDICATIONS 4-2
ERROR MESSAGES THAT APPEAR ON THE LCD PANEL4-3
ERROR MESSAGE PRINTOUTS 4-5
PAPER HANDLING 4-6
PAPER JAMS AND HOW TO CLEAR THEM 4-7
HOW TO CLEAR A PRINTER JAM 4-8
HOW TO CLEAR A DOCUMENT JAM 4-11
OTHERS 4-12
FOR DOS USERS 4-12
FOR APPLE MACINTOSH COMPUTER USERS 4-12
IMPROVING THE PRINT QUALITY 4-13
HOW TO PRINT CORRECTLY 4-19
COPY 4-20
SCAN 4-21
FOR DOS USERS 4-21

v
APPENDIX A-1
PRINTER TECHNICAL SPECIFICATIONS A-1
PRINTING A-1
COPYING A-2
SCANNING A-3
SPECIFICATION A-3
ELECTRICAL AND MECHANICAL A-4
PARALLEL INTERFACE SPECIFICATIONS A-5
UNIVERSAL SERIAL BUS (USB) INTERFACE A-7
RESIDENT FONTS A-8
REGULATIONS i
INDEX

TABLE OF CONTENTS
vi
Definitions of Warnings, Cautions, and Notes
The following conventions are used in this User’s Guide:
Warning
Indicates warnings that must be observed to prevent possible personal injury.
!
Caution
Indicates cautions that must be observed to use the machine properly or prevent
damage to the machine.
✒Note
Indicates notes and useful tips to remember when using the machine.
To Use the Machine Safely
Warning


After you have just used the machine, some internal parts of the machine
are extremely hot. When you open the front cover or rear cover, never
touch the shaded parts shown in the following illustration.
High Temperature High Temperature
Front view Rear view


There are high voltage electrodes inside the machine. Before cleaning the
machine, make sure you have turned off the power switch and unplugged
the power cord from the power outlet.
Turning off the Power Switch and Unplug the Machine

vii
Shipment of the Printer
If for any reason you must ship your Machine, carefully package the Machine
to avoid any damage during transit. It is recommended that you save and use
the original packaging. The Machine should also be adequately insured with
the carrier.
!
Caution
When shipping the Machine, the DRUM UNIT assembly including the
TONER CARTRIDGE must be removed from the Machine and placed in the
plastic bag. Failure to remove the unit and place it in the plastic bag
during shipping will cause severe damage to the Machine and will VOID
THE WARRANTY.
1Remove the Drum unit assembly. 2Place it in the plastic bag and seal
the bag completely.
3Remove the AC cord from the
machine. Re-pack the machine.

viii
(For USA & CANADA Only)
For technical and operational assistance, please call:
In USA 1-800-276-7746 (outside California)
949-859-9700 Ext. 329(within California)
In CANADA 1-800-853-6660
514-685-6464 (within Montreal)
If you have comments or suggestions, please write us at:
In USA Printer Customer Support
Brother International Corporation
15 Musick
Irvine, CA 92618
In CANADA Brother International Corporation (Canada), Ltd.
- Marketing Dept.
1, rue Hôtel de Ville
Dollard-des-Ormeaux, PQ, Canada H9B 3H6
BBS
For downloading drivers from our Bulletin Board Service, call:
In USA 1-888-298-3616
In CANADA 1-514-685-2040
Please log on to our BBS with your first name, last name and a four digit number for your
password. Our BBS supports modem speeds up to 14,400, 8 bits no parity, 1 stop bit.
Fax-Back System
Brother Customer Service has installed an easy to use Fax-Back System so you can get
instant answers to common technical questions and product information for all Brother
products. This is available 24 hours a day, 7 days a week. You can use the system to send
the information to any fax machine, not just the one you are calling from.
Please call 1-800-521-2846 (U.S.A) or 1-800-681-9838 (Canada) and follow the voice
prompts to receive faxed instructions on how to use the system and your index of Fax-Back
subjects.
DEALERS/SERVICE CENTERS (USA only)
For the name of an authorized dealer or service center, call 1-800-284-4357.
SERVICE CENTERS (Canada only)
For service center addresses in Canada, call 1-800-853-6660
INTERNET ADDRESS
For technical questions and downloading drivers: http://www.brother.com

CHAPTER 1 ABOUT THIS MACHINE
1-1
CHAPTER 1
ABOUT THIS PRINTER
Make Sure All the Items Are in the Carton
Carton Contents
When you unpack the printer, check to see that you have all of the following
items:
Fig. 1-1 Printer Carton Contents
Carton Contents may differ from one country to another.
Paper cassette CD-ROM
Documents
AC power cord
Drum unit assembly (with
toner cartridge included)
Printer
Document support
Document support
extension