Brother MFC-8220 User manual

USER’S GUIDE
®
USER’S GUIDE
®
MFC- 8220
Version D

i
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE
ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE
CONNECTOR.
APPROVAL INFORMATION
Brother advises that this product may not function correctly in a
country other than where it was originally purchased, and does not
offer any warranty in the event that this product is used on public
telecommunication lines in another country.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has
been compiled and published, covering the latest product
descriptions and specifications.
The contents of this manual and the specifications of this product are
subject to change without notice.
Brother reserves the right to make changes without notice in the
specifications and materials contained herein and shall not be
responsible for any damages (including consequential) caused by
reliance on the materials presented, including but not limited to
typographical and other errors relating to the publication.

ii
Safety precautions
To use the MFC safely
Save these instructions for later reference.
WARNING
■Use caution when installing or modifying telephone lines. Never
touch telephone wires or terminals that are not insulated unless
the telephone line has been disconnected at the wall socket.
Never install telephone wiring during a lightning storm. Never
install a telephone wall socket in a wet location.
■This product must be installed near a socket that is easily
accessible. In case of emergencies, you must disconnect the
power cord from the socket in order to shut off power completely.
There are high voltage
electrodes inside the MFC.
Before you clean the MFC or
clear a paper jam, make sure
you have unplugged the power
cord from the AC power
socket.
Do not handle the plug with wet
hands. Doing this might cause
an electrical shock.
After you use the MFC, some internal parts are extremely HOT!
To prevent injuries, be careful not to put your fingers in the area shown in
the illustration.

iii
IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety
precautions should always be followed to reduce the risk of
fire, electric shock and injury to persons, including the
following:
1. Do not use this product near water, for example, near a
bath tub, wash bowl, kitchen sink or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using this product (other than a cordless type)
during an electrical storm. There may be a remote risk of
electric shock from lightning.
3. Do not use this product to report a gas leak in the vicinity
of the leak.
4. Use only the power cord and batteries indicated in this
guide. Do not dispose of batteries in a fire. They may
explode. Check with local codes for possible special
disposal instructions.
SAVE THESE INSTRUCTIONS

iv
Choosing a location
Place your MFC on a flat, stable surface that is free of vibration and
shocks, such as a desk. Put the MFC near a telephone wall socket
and a standard, grounded AC power outlet. Choose a location where
the temperature remains between 10° and 32.5°C.
Caution
■Avoid placing your MFC in a high-traffic area.
■Do not place near heaters, air conditioners, water, chemicals, or
refrigerators.
■Do not expose the MFC to direct sunlight, excessive heat,
moisture, or dust.
■Do not connect your MFC to electrical sockets controlled by wall
switches or automatic timers.
■Disruption of power can wipe out information in the MFC’s
memory.
■Do not connect your MFC to electrical sockets on the same circuit
as large appliances or other equipment that might disrupt the
power supply.
■Avoid interference sources, such as speakers or the base units
of cordless phones.
NO ! NO ! NO !

v
Quick Reference Guide
Sending faxes
Automatic Transmission
1
If it is not illuminated in
green, press (Fax).
2
Place the original document
face down in the ADF.
3
Enter the fax number using
One-Touch, Speed-Dial,
Search or the dial pad.
4
Press Start.
Real Time Transmission
You can send faxes in real time.
1
If it is not illuminated in
green, press (Fax).
2
Place the original document
face down in the ADF.
3
Press Menu, 2, 2, 5.
4
Press or to select
On, and then press Set.
—OR—
For the next transmission
only, press or to
select Next Fax Only,
and then press Set.
5
For the next fax only, press
or to select Next
Fax:On, and then press
Set.
6
Press 1if you want to
choose more settings and
the LCD will return to the
Setup Send menu.
—OR—
Press 2to fax.
7
Enter the fax number.
8
Press Start.
Receiving faxes
Select Receive Mode
1
Press Menu, 0, 1.
2
Press or to select
Fax Only, Manual,
Fax/Tel or External
TAD and then press Set.
Storing numbers
Storing One-Touch Dial
numbers
1
Press Menu, 2, 3, 1.
2
Press the One-Touch key
where you want to store the
number.
3
Enter a number (up to 20
digits), and then press Set.
4
Enter a name (or leave it
blank), and then press Set.
5
Press Stop/Exit.

vi
Storing Speed-Dial numbers
1
Press Menu, 2, 3, 2.
2
Enter a three-digit
Speed-Dial number, and
then press Set.
3
Enter a number (up to 20
digits), and then press Set.
4
Enter a name (or leave it
blank), and then press Set.
5
Press Stop/Exit.
Dialing operations
One-Touch Dialing/
Speed-Dialing
1
If it is not illuminated in
green, press (Fax).
2
Place the original document
face down in the ADF.
3
Press the One-Touch key of
the number you want to call
4
—OR—
5
Press Search/Speed
Dial, press #, and then
press the three-digit
Speed-Dial number.
6
Press Start.
Using Search
1
If it is not illuminated in
green, press (Fax).
2
Press Search/Speed
Dial, and then enter the first
letter of the name you’re
looking for.
3
Press or to search the
memory.
4
Press Start.
Making copies
Single copy
1
Press (Copy) to
illuminate it in green.
2
Place the original document
face down in the ADF.
3
Press Start.
Sorting multiple copies
1
Press (Copy)to
illuminate it in green.
2
Place the original document
face down in the ADF.
3
Use the dial pad to enter the
number of copies you want
(up to 99).
4
Press Options and or
to select
Stack/Sort, and then
press Set.
5
Press or to select
Sort (or Stack) and then
press Set.
6
Press Start.

vii
Table of Contents
1
Introduction ..........................................................................1-1
Using this Guide ...............................................................1-1
Finding information.................................................1-1
Symbols used in this Guide....................................1-1
MFC part names and operations................................1-2
Control panel overview ..................................................... 1-4
Back light color shows the MFC status.......................1-6
About fax machines .......................................................... 1-8
Fax tones and handshake .......................................... 1-8
ECM (Error Correction Mode).....................................1-9
Connecting the MFC....................................................... 1-10
Connecting an external telephone............................ 1-10
Connecting an external telephone answering
device (TAD) ........................................................1-11
Sequence ............................................................. 1-11
Connections .........................................................1-12
Recording outgoing message (OGM) on
an external TAD ...............................................1-13
Custom features on your phone line......................... 1-13
2
Loading paper and original documents ............................2-1
About paper ...................................................................... 2-1
Paper specifications for each paper tray .................... 2-1
Recommended paper................................................. 2-2
Choosing acceptable paper........................................ 2-3
How to load paper ......................................................2-3
To load paper or other media in the paper tray........ 2-3
To load paper or other media in the manual
feed tray ............................................................. 2-6
Using the automatic document feeder (ADF) ............. 2-8
3
On-screen programming .....................................................3-1
User-friendly programming ...............................................3-1
Menu table..................................................................3-1
Memory Storage.........................................................3-1
Navigation keys ................................................................3-2

viii
4
Getting started .....................................................................4-1
Initial Setup.......................................................................4-1
Setting the Date and Time..........................................4-1
Setting the Station ID..................................................4-2
Entering text ...........................................................4-3
Inserting spaces .....................................................4-3
Making corrections .................................................4-4
Repeating letters ....................................................4-4
Special characters and symbols ............................4-4
General Setup................................................................... 4-5
Setting the Mode Timer ..............................................4-5
Setting the Paper Type...............................................4-5
Setting the Paper Size................................................ 4-6
Setting the Ring Volume.............................................4-7
Setting the Beeper Volume.........................................4-7
Setting the Speaker Volume.......................................4-7
Setting the Clock Change...........................................4-8
Toner Save .................................................................4-8
Sleep Time..................................................................4-9
Power Save ................................................................4-9
Setting the LCD Contrast..........................................4-10
Setting the Tray Use for Copy mode ........................4-10
Setting the Tray Use for Fax mode...........................4-11
Setting Tone or Pulse dialing mode
(Not available in New Zealand) ............................4-11
5
Setup Receive ......................................................................5-1
Basic receiving operations................................................5-1
Choosing the Receive Mode.......................................5-1
To select or change your Receive Mode ................5-2
Setting the Ring Delay ...............................................5-3
Setting the F/T Ring Time (Fax/Tel mode only).......... 5-4
Fax Detect ..................................................................5-5
Printing a reduced incoming fax
(Auto Reduction).....................................................5-6
Reception into memory...............................................5-7
Printing a fax from the memory...................................5-8
Setting the Print Density .............................................5-8
Advanced receiving operations.........................................5-9
Operation from extension telephones.........................5-9
For Fax/Tel mode only................................................5-9
Changing the remote codes......................................5-10
Polling.......................................................................5-11
Secure Polling ......................................................5-11

ix
Setup for Polling Receive (Standard)...................5-11
Setup for Polling Receive with Secure Code ........ 5-12
Setup Delayed Polling Receive ............................ 5-12
Sequential Polling..................................................... 5-13
Telephone Service for Australia ..................................... 5-14
Telstra®FaxStream®Duet®(Distinctive Ringing) ...... 5-14
What is the Advantage of using
Telstra®FaxStream®Duet®Function?............. 5-14
How does Telstra®FaxStream®Duet®Work? ...... 5-15
Set the Distinctive Ringing to ON.........................5-16
Caller ID (Caller IDentification).................................5-16
Advantages of Caller ID ....................................... 5-16
How Does the Caller ID Work?.................................5-17
The Caller ID Appears on the Display
When Your Telephone Rings ........................... 5-17
The Caller ID is Stored in Your MFC Memory .......... 5-17
Viewing Caller ID List ...............................................5-18
Printing Caller ID List............................................5-18
Telephone Service for New Zealand .............................. 5-19
FaxAbility.................................................................. 5-19
How Will the Fax Machine Treat All
Other Numbers?...............................................5-19
What is the Advantage of Using
the FaxAbility Function?...................................5-19
How Does FaxAbility Work?.................................5-20
How to Turn FaxAbility OFF or ON ...................... 5-21
Caller ID (Caller IDentification).................................5-22
Advantages of Caller ID ....................................... 5-22
How Does the Caller ID Work?.................................5-22
The Caller ID Appears on the Display
When Your Telephone Rings ........................... 5-22
Viewing Caller ID List ...............................................5-23
Printing Caller ID List............................................5-23
Telephone Service for Some Countries.......................... 5-24
Distinctive Ringing
(For Singapore and Hong Kong) .......................... 5-24
Setting the Distinctive Ringing..............................5-24
Caller ID (For Singapore and Hong Kong) ............... 5-25
Viewing Caller ID List ...............................................5-26
Printing Caller ID List............................................5-26

x
6
Setup Send ...........................................................................6-1
How to enter Fax mode ....................................................6-1
How to dial........................................................................6-1
Manual dialing.............................................................6-1
One-Touch dialing ......................................................6-2
Speed-Dialing .............................................................6-2
Search ........................................................................6-3
How to fax.........................................................................6-3
Manual transmission...................................................6-3
Automatic transmission...............................................6-4
Out of Memory message ............................................6-4
Sending a fax at the end of a conversation ................6-4
Basic sending operations..................................................6-5
Sending faxes using multiple settings.........................6-5
Contrast ...................................................................... 6-5
Fax Resolution............................................................6-6
Manual and automatic fax Redial ...............................6-7
Dual Access ...............................................................6-7
Real Time Transmission.............................................6-8
Checking job status ....................................................6-9
Canceling a fax in progress ........................................ 6-9
Canceling a scheduled job..........................................6-9
Advanced sending operations ........................................6-10
Composing the electronic Cover Page .....................6-10
Composing your own comments ..........................6-11
Cover page for the next fax only...........................6-12
Send a cover page for all faxes............................6-13
Using a printed cover page.......................................6-13
Broadcasting.............................................................6-14
Overseas Mode ........................................................6-16
Delayed Fax..............................................................6-17
Delayed Batch Transmission....................................6-18
Setting up Polled Transmission ................................6-18
Memory Security.......................................................6-20
Setting up the password.......................................6-20
Turning Memory Security on ................................6-21
Turning Memory Security off ................................6-21
7
Auto Dial numbers and dialing options .............................7-1
Storing numbers for easy dialing ......................................7-1
Storing One-Touch Dial numbers ...............................7-1
Storing Speed-Dial numbers.......................................7-3
Changing One-Touch and Speed-Dial numbers .........7-4
Setting up Groups for Broadcasting............................7-5

xi
Dialing operations .............................................................7-7
Access codes and credit card numbers......................7-7
Pause .........................................................................7-8
Tone or Pulse (Not available in New Zealand)........... 7-8
Telephone (voice) operations ........................................... 7-9
Making a telephone call.............................................. 7-9
Hold ............................................................................7-9
8
Remote Fax Options ............................................................8-1
Programming a Fax Forwarding number....................8-1
Setting Fax Storage....................................................8-2
Setting your Remote Access Code...................................8-3
Remote Retrieval..............................................................8-4
Using your Remote Access Code............................... 8-4
Remote commands ....................................................8-5
Retrieving fax messages ............................................8-6
Changing your Fax Forwarding number ..................... 8-6
9
Printing reports ....................................................................9-1
Fax settings and activity ................................................... 9-1
Customizing the Transmission Verification Report ...... 9-1
Setting the Journal Period.......................................... 9-2
Printing reports ...........................................................9-3
How to print a report...............................................9-3
10
Making copies ....................................................................10-1
Using the MFC as a copier.............................................10-1
Enter Copy mode...................................................... 10-1
Making a single copy................................................10-2
Making multiple copies .............................................10-2
Out of Memory message .......................................... 10-3
Using the Copy keys (Temporary settings) ....................10-4
Enlarge/Reduce........................................................ 10-5
Quality (type of original document)...........................10-7
Contrast....................................................................10-8
Options .....................................................................10-9
N in 1 copy (Page Layout).................................. 10-10
Sorting copies.........................................................10-11
Changing the default copy settings .............................. 10-12
Quality ....................................................................10-12
Contrast..................................................................10-12

xii
11
Important information ........................................................11-1
IEC 60825 Specification ...........................................11-1
Laser Diode ..........................................................11-1
Caution .................................................................11-1
Important Information for Australia .................................11-2
Important Safety Instructions....................................11-2
IMPORTANT-For Your Safety ..................................11-4
Disconnect device ................................................11-4
LAN Connection ...................................................11-4
ENERGY STAR®Compliance Statement.................11-4
Important Information for New Zealand ..........................11-5
Important Safety Instructions....................................11-5
IMPORTANT-For Your Safety ..................................11-9
Disconnect device ................................................11-9
LAN Connection ...................................................11-9
IMPORTANT NOTICE..............................................11-9
Important Information for Some Countries....................11-10
Important Safety Instructions..................................11-10
Trademarks...................................................................11-13
Shipment of the MFC....................................................11-13
12
Troubleshooting and routine maintenance .....................12-1
Troubleshooting..............................................................12-1
Error messages ........................................................12-1
Original document jams............................................12-4
Paper jams................................................................12-5
If you are having difficulty with your MFC...............12-11
Improving the print quality.......................................12-15
Compatibility ...........................................................12-18
Packing and shipping the MFC.....................................12-19
Routine maintenance....................................................12-22
Cleaning the scanner..............................................12-22
Cleaning the printer ................................................12-23
Cleaning the drum unit............................................12-24
Replacing the toner cartridge..................................12-25
How to replace the toner cartridge..........................12-26
Replacing the drum unit..........................................12-30
Checking the drum life............................................12-33
Page Counter .........................................................12-33

xiii
13
Optional accessories ......................................................... 13-1
Memory board ................................................................ 13-1
Installing the optional memory board........................13-2
Network (LAN) board......................................................13-4
Before starting installation ........................................13-5
Step 1: Hardware installation....................................13-6
Step 2: Connecting the NC-9100h to an
Unshielded Twisted Pair 10BASE-T or
100BASE-TX Ethernet Network ........................... 13-8
LED ......................................................................13-9
Test switch ...........................................................13-9
Paper Tray #2.........................................................13-10
G
Glossary .............................................................................. G-1
S
Specifications ......................................................................S-1
Product description...........................................................S-1
General.............................................................................S-1
Print media .......................................................................S-2
Copy .................................................................................S-2
Fax....................................................................................S-3
Scanner ............................................................................S-4
Printer...............................................................................S-5
Interfaces..........................................................................S-5
Computer requirements....................................................S-6
Consumable items............................................................S-7
Network (LAN) board (NC-9100h) ....................................S-8
I
Index ......................................................................................I-1
R
Remote Retrieval Access card .......................................... R-1

INTRODUCTION 1 - 1
1
Using this Guide
Thank you for buying a Brother Multi-Function Center (MFC). Your
MFC-8220 is simple to use, with LCD screen instructions to guide
you through programming it. You can make the most of your MFC by
taking a few minutes to read this Guide.
Finding information
All the chapter headings and subheadings are listed in the Table of
Contents. You will be able to find information about a specific feature
or operation by checking the Index at the back of this Guide.
Symbols used in this Guide
Throughout this Guide you will see special symbols alerting you to
important warnings, notes and actions. To make things clearer and
to help you press the correct keys, we used special fonts and added
some of the messages that will appear in the LCD.
Introduction
Bold Bold typeface identifies specific keys on the MFC
control panel.
Italics Italicized typeface emphasizes an important
point or refers you to a related topic.
Courier New Courier New typeface identifies the messages on
the LCD of the MFC.
Warnings inform you what to do to avoid possible personal
injury.
Cautions specify procedures you must follow or avoid to
prevent possible damage to the machine.
Notes tell you how you should respond to a situation that may
arise or give tips about how the current operation works with
other features.
Improper Setup alerts you to devices and operations that are not
compatible with the MFC.

1 - 2 INTRODUCTION
MFC part names and operations
■Front view
No. Name Description
1Manual Feed Tray Load paper here.
2Front Cover Release Button Press it to open the front cover.
3ADF Document Output Support The original documents come out
here.
4Telephone Handset For telephone calls.
5ADF Document Support Load the original document here.
6Control Panel Use the keys and display to control
the MFC.
7Face-down Output Tray Support Flap
with Extension (Support Flap)
Unfold it to prevent the printed paper
from sliding off the MFC.
8Power Switch Switch the MFC on or off.
9Front Cover Open to install a toner cartridge or
drum unit.
10 Paper Tray (Tray #1) Load paper here.
6Control Panel
5ADF Document
Support
4Telephone Handset
3ADF Document
Output Support 7
Face-down Output
Tray Support Flap
with Extension
1 Manual Feed Tray
9Front Cover
10 Paper Tray (Tray #1)
2Front Cover
Release Button 8Power Switch

INTRODUCTION 1 - 3
■Back view
No. Name Description
11 AC Power Connector Connect the AC Power Cable here.
12 Face-up Output Tray
(Back Output Tray)
Open it when thicker paper is placed in the
Manual feed tray.
13 Paper Guides Use to fit the width of the document.
14 Telephone Line Socket Plug the line cord supplied with the MFC into
here.
15 Handset Socket Plug in the handset curled cord here.
16 USB Interface Connector Connect the USB Cable here.
17 Parallel Interface Connector Connect the Parallel Cable here.
18 External Telephone Line
Socket
Plug in the external telephone line here.
12 Face-up Output Tray
(Back Output Tray)
11 AC Power
Connector
13 Paper Guides
15 Handset Socket
16 USB Interface
Connector
17 Parallel Interface
Connector
18 External Telephone
Line Socket
14 Telephone Line Socket

1 - 4 INTRODUCTION
Control panel overview
2 3 4
65 78
9
1011
1
1Print keys:
Secure
Lets you print out data saved in
memory by entering your four-digit
password.
Job Cancel
Clears data from the printer
memory.
2Liquid Crystal Display (LCD)
Displays messageson the screen to
help you to set up and use your
MFC. The LCD will change color
depending on the MFC status.
3Mode keys:
Fax
Lets you access Fax mode.
Copy
Lets you access Copy mode.
Scan
Lets you access Scan mode.
(See Software User’s Guide on the
CD-ROM.)
4Navigation keys:
Menu
Lets you access the Menu to
program.
Set
Lets you store your settings in the
MFC.
Clear/Back
Deletes entered data or lets you exit
the menu by pressing repeatedly.

INTRODUCTION 1 - 5
or
Press to scroll forward or backward
to a menu selection.
When using the speaker, telephone
handset or ring, you can press these
keys to adjust the volume in fax
mode.
or
Press to scroll through the menus
and options.
Also, you can use these keys to do
a numerical search for the names of
stored numbers in fax mode.
5Fax and telephone keys:
Hook/Hold/Recall
Lets you dial telephone and fax
numbers without lifting the handset.
—OR—
Lets you place telephone calls on
hold.
Resolution
Sets the resolution when you send a
fax.
Search/Speed Dial
Lets you look up numbers that are
stored in the dialing memory. It also
lets you dial stored numbers by
pressing #and a three-digit number.
Redial/Pause
Redials the last number you called.
It also inserts a pause in auto dial
numbers.
6Start
Lets you start sending faxes,
making copies or scanning.
7Stop/Exit
Stops a fax, copy and scan
operation or exits from the menu.
8Copy keys
(Temporary settings):
Enlarge/Reduce
Lets you reduce or enlarge copies
depending upon the ratio you
select.
Contrast
Lets you make a copy that is lighter
or darker than the original
document.
Quality
Lets you select the copy quality for
your type of original document.
Options
You can quickly and easily select
temporary settings for copying.
9Dial Pad
Use these keys to dial telephone or
fax numbers and as a keyboard for
entering information into the MFC.
The #key lets you temporarily
switch the dialing mode during a
telephone call from Pulse to Tone
(Not available in New Zealand).
0Shift
To access memory locations 17
through 32 in the One-Touch keys
hold down the Shift key.
AOne-Touch keys
These 16 keys give you instant
access to 32 previously stored dial
numbers.

1 - 6 INTRODUCTION
Back light color shows the MFC status
The LCD back light will change color depending on the MFC status.
LCD MFC status Description
Off
Sleep Mode The power switch is off or the MFC is in
Sleep mode.
Orange
Initializing The MFC is being initialized after you
switched it on.
Warning Up in
Sleep mode
The MFC is warning up for printing in
Sleep mode.
Menu in Operation The Menu is in use.
Receiving Data
from the Computer
The MFC is either receiving data from the
computer, processing data in the memory,
or printing data.
Data Remaining in
Printer Memory
Print data remains in the MFC memory.
Green
Warming Up The MFC is warming up for printing.
Ready The MFC is ready for use.
Receiving Fax
Data
The MFC is either receiving fax data,
processing data in memory, or printing
data.