Brother HL-2270DW User manual

1
Start Here HL-2270DW
Quick Setup Guide
ENG Version A
Before using this machine for the first time, read this Quick Setup Guide to setup and install your machine.
To view the Quick Setup Guide in other languages, please visit http://solutions.brother.com/.
1
Unpack the machine and check the components
WARNING
• Plastic bags are used in the packaging of your machine. Plastic bags are not toys. To avoid danger of
suffocation, please keep these bags away from babies and children and dispose of them properly.
WARNING indicates a potentially hazardous situation which, if not avoided,
could result in death or serious injuries.
CAUTION indicates a potentially hazardous situation which, if not avoided, may
result in minor or moderate injuries.
Quick Setup Guide Safety and Legal
Booklet
Documentation/
Installation CD-ROM(s)
AC Power Cord Drum Unit and Toner Cartridge Assembly
(pre_installed)
Note
• Keep a minimum gap around the machine as shown in the illustration.
• We recommend that you save the original packaging.
• The components included in the box may differ depending on your country.
• If for any reason you must ship your machine, carefully repack the machine in the original packaging to
avoid any damage during transit. The machine should be adequately insured with the carrier. How to repack
the machine, see Packing and shipping the machine in the User’s Guide.
• The interface cable is not a standard accessory. Buy the appropriate interface cable for the interface you
want to use (USB or Network).
USB cable
It is recommended to use a USB 2.0 cable (Type A/B) that is no more than 2 meters (6 feet) long.
Network cable
Use a straight-through Category5 (or greater) twisted-pair cable for 10BASE-T or 100BASE-TX Fast Ethernet Network.
100mm(4 in.)
100mm
(4 in.)
100mm
(4 in.) 120mm
(4.72 in.)

2
2
Remove the packing
material from the
machine
aRemove the packing tape from the outside of
the machine and the silica gel pack from the
face-down output tray.
CAUTION
CAUTION
DO NOT eat the Silica Pack. Please discard.
If ingested seek medical attention immediately.
bOpen the front cover.
cLift the elastic band off the drum.
dPull the paper strip to remove the protective
material as shown in the illustration.
eTake out the drum unit and toner cartridge
assembly.
fGently shake it from side to side several times
to distribute the toner evenly inside the
assembly.
gPut the drum unit and toner cartridge assembly
back in the machine.
hClose the front cover of the machine.
IMPORTANT
DO NOT connect the AC power cord yet.

3
3
Load paper in the paper
tray
aPull the paper tray completely out of the
machine.
bWhile pressing the green paper-guide release
lever, slide the paper guides to fit the paper
size you are loading in the tray. Make sure that
the guides are firmly in the slots.
cFan the stack of paper well to avoid paper jams
and misfeeds.
dPut paper in the tray and make sure:
The paper is below the maximum paper mark
(bbb).
Over filling the paper tray will cause paper
jams.
The side to be printed on must be face down.
The paper guides touch the sides of the
paper so it will feed properly.
ePut the paper tray firmly back in the machine.
Make sure that it is completely inserted into the
machine.
Note
For Legal or Folio size paper, press the release
button in the bottom of the paper tray and then
pull out the back of the paper tray.
(Legal or Folio size paper are not available in
some regions.)
For more information about recommended
paper, See Recommended paper and print
media in the User's Guide.

4
4
Print a test page
aConnect the AC power cord to the machine and
then connect it to an AC power outlet.
bTurn on the machine power switch.
cAfter the machine has finished warming up, the
Ready LED stops blinking and stays green.
dPress Go. The machine will print a test page.
Check that the test page has printed correctly.
IMPORTANT
DO NOT connect the interface
cable yet.
Note
This function will not be available after the first
print job you send from your computer.

5
Windows®
USB
Macintosh
Windows®Macintosh
Wired Network
Wireless Network
Windows®Macintosh
5
Choose your connection type
For USB Interface Users
Windows
®
, go to page 6
Macintosh, go to page 7
For Wired Network
Windows
®
, go to page 8
Macintosh, go to page 12
For Wireless Network
Windows
®
and Macintosh,
go to page 14
Note
You can download the latest drivers and utilities for your machine from the Brother Solutions Center at
http://solutions.brother.com/.

6
Windows®
USB
For USB Interface Cable Users for Windows®
6
Before you install
aMake sure that your computer is ON and you
are logged on with Administrator rights.
b Turn off the machine and make sure the USB
interface cable is
NOT connected to the machine,
and then begin installing the printer driver. If you
have already connected the cable, disconnect it.
7
Install the printer driver
a Put the installation CD-ROM into your CD-ROM
drive. If prompted, select your model and language.
bClick Install Printer Driver, and click Yes if
you accept the license agreement.
cFollow the on-screen instructions until this
screen appears.
dConnect the USB cable to the USB connector
on the machine marked with the symbol,
and then connect the cable to your computer.
eTurn the machine on, and follow the on-screen
instructions to complete setup.
IMPORTANT
• If there are any programs running, close them.
• The screens may differ depending on your
operating system.
Note
If the Brother screen does not appear
automatically, go to My Computer (Computer),
double-click the CD-ROM icon, and then
double-click start.exe.
Note
For Windows Vista®and Windows®7 users,
when the User Account Control screen
appears, click Allow or Yes.
Finish
The installation is now
complete.
Note
• Depending on your security settings, a
Windows Security or antivirus software window
may appear when using the machine or its
software. Please allow or permit the window to
continue.
• XML Paper Specification Printer Driver
The XML Paper Specification Printer Driver is
the most suitable driver when printing from the
applications that use the XML Paper
Specification documents. Please download the
latest driver by accessing the Brother Solutions
Center at http://solutions.brother.com/.

7
Macintosh
USB
Windows®
USB
Macintosh
For USB Interface Cable Users for Macintosh
6
Before you install
aMake sure your machine is plugged in and your
Macintosh is switched ON. You must be logged
on with Administrator rights.
bConnect the USB cable to the USB connector
on the machine marked with the symbol,
and then connect the cable to your Macintosh.
cMake sure the machine power switch is on.
7
Install the printer driver
aPut the installation CD-ROM into your
CD-ROM drive.
bDouble-click the Start Here OSX icon. Follow
the on-screen instructions.
cFollow the on-screen instructions until this
screen appears. Choose your machine from
the list, and then click OK.
dWhen this screen appears, click Next.
IMPORTANT
• For the latest drivers and information on the
Mac OS X you are using, visit
http://solutions.brother.com/.
• For Mac OS X 10.4.0 to 10.4.10 users,
upgrade to Mac OS X 10.4.11 - 10.6.x.
IMPORTANT
• DO NOT connect the printer to a USB port on
a keyboard or a non-powered USB hub.
• Connect the printer directly to your
computer.
Note
It may take a few minutes for installation to
complete.
Note
When the Brother Support screen appears,
make your selection and follow the on-screen
instructions.
Finish
The installation is now
complete.

8
Windows®
Wired Network
For Wired Network Cable Users for Windows®
(For Peer-to-Peer network users)
6
Before you install
aRouter
bMachine
aMake sure that your computer is ON and you
are logged on with Administrator rights.
bRemove the protective cap from the LAN
connector.
cConnect the network cable to the LAN
connector marked with a symbol and then
connect it to a free port on your hub.
dMake sure the machine power switch is on.
Note
If you are going to connect the machine to your
network, we recommend that you contact your
system administrator prior to installation.
IMPORTANT
• If there are any programs running, close
them.
• The screens may differ depending on your
operating system.
TCP/IPTCP/IP

9
Windows®
Wired Network
Windows®Macintosh
Wired Network
7
Install the printer driver
aPut the installation CD-ROM into your
CD-ROM drive. If prompted, select your model
and language.
bClick Install Printer Driver, and click Yes if
you accept the license agreement.
cFollow the on-screen instructions to complete
setup.
Note
If the Brother screen does not appear
automatically, go to My Computer (Computer),
double-click the CD-ROM icon, and then
double-click start.exe.
Note
For Windows Vista®and Windows®7 users,
when the User Account Control screen
appears, click Allow or Yes.
Note
You can find your machine's IP Address and the
node name by printing out the Printer Settings
Page. See Print the Printer Settings
Page on page 31.
Finish
The installation is now
complete.
Note
• If you use a specified IP Address for the
machine, you must set the Boot Method to
Static by using the BRAdmin Light. For more
information, See Changing your machine’s
network settings in the Network User’s Guide.
• Depending on your security settings, a
Windows Security or antivirus software window
may appear when using the machine or its
software. Please allow or permit the window to
continue.
• XML Paper Specification Printer Driver
The XML Paper Specification Printer Driver is
the most suitable driver when printing from the
applications that use the XML Paper
Specification documents. Please download the
latest driver by accessing the Brother Solutions
Center at http://solutions.brother.com/.

10
Windows®
Wired Network
For Wired Network Cable Users for Windows®
(For shared network users)
6
Before you install
aClient computer
bAlso known as “Server” or “Print server”
cTCP/IP or USB
dMachine
aMake sure that your computer is ON and you
are logged on with Administrator rights.
bMake sure the machine power switch is on.
7
Install the printer driver
aPut the installation CD-ROM into your
CD-ROM drive. If prompted, select your model
and language.
bClick Install Printer Driver, and click Yes if
you accept the license agreement.
cFollow the on-screen instructions until this
screen appears. Choose your machine’s
queue, and then click OK.
Note
If you are going to connect the machine to your
network, we recommend that you contact your
system administrator prior to installation.
IMPORTANT
• If there are any programs running, close
them.
• The screens may differ depending on your
operating system.
TCP/IP
Note
If the Brother screen does not appear
automatically, go to My Computer (Computer),
double-click the CD-ROM icon, and then
double-click start.exe.
Note
For Windows Vista®and Windows®7 users,
when the User Account Control screen
appears, click Allow or Yes.
Note
Contact your administrator if you do not know the
location or the name of the machine queue on the
network.

11
Windows®
Wired Network
Windows®Macintosh
Wired Network
dFollow the on-screen instructions to complete
setup.
Finish
The installation is now
complete.
Note
• Depending on your security settings, a
Windows Security or antivirus software window
may appear when using the machine or its
software. Please allow or permit the window to
continue.
• XML Paper Specification Printer Driver
The XML Paper Specification Printer Driver is
the most suitable driver when printing from the
applications that use the XML Paper
Specification documents. Please download the
latest driver by accessing the Brother Solutions
Center at http://solutions.brother.com/.

12
Macintosh
Wired Network
For Wired Network Cable Users for Macintosh
6
Before you install
aMake sure your machine is plugged in and your
Macintosh is switched ON. You must be logged
on with Administrator rights.
bRemove the protective cap from the LAN
connector.
cConnect the network cable to the LAN
connector marked with a symbol and then
connect it to a free port on your hub.
dMake sure the machine power switch is on.
7
Install the printer driver
aPut the installation CD-ROM into your
CD-ROM drive.
bDouble-click the Start Here OSX icon. Follow
the on-screen instructions.
cFollow the on-screen instructions until this
screen appears. Choose your machine from
the list, and then click OK.
IMPORTANT
• For the latest drivers and information on the
Mac OS X you are using, visit
http://solutions.brother.com/.
• For Mac OS X 10.4.0 to 10.4.10 users,
upgrade to Mac OS X 10.4.11 - 10.6.x.
Note
It may take a few minutes for installation to
complete.
Note
• If there is more than one of the same model
connected on your network, the MAC Address
(Ethernet Address) will be displayed after the
model name.
• You can find your machine’s MAC Address
(Ethernet Address) and IP Address by printing
out the Printer Settings Page. See Print the
Printer Settings Page on page 31.

13
Macintosh
Wired Network
Windows®Macintosh
Wired Network
dWhen this screen appears, click Next.
Note
When the Brother Support screen appears,
make your selection and follow the on-screen
instructions.
Finish
The installation is now
complete.
Note
If you use a specified IP Address for the machine,
you must set the Boot Method to Static by using
the BRAdmin Light. For more information, See
Changing your machine’s network settings in the
Network User’s Guide.

14
For Wireless Network Users
For Wireless Network Interface Users
6
Before you begin
First you must configure the wireless network settings of your machine to communicate with your network access
point/router. After the machine is configured to communicate with your access point/router, computers on your
network will have access to the machine. To use the machine from these computers, you will need to install the
printer driver. The following steps will guide you through the configuration and installation process.
Infrastructure Mode
IMPORTANT
• If you are going to connect the machine to your network, we recommend that you contact your
system administrator prior to installation. You must know your wireless network settings before you
proceed with this installation.
• If you have previously configured the wireless settings of the machine, you must reset the print
server back to its factory default settings.
1. Turn off the machine.
2. Make sure that the front cover is closed and the power cord is plugged in.
3. Hold down Go as you turn on the power switch. Keep Go pressed down until all the LEDs light up
and then Ready LED turns off.
4. Release Go. Make sure that all the LEDs turn off.
5. Press Go six times. Make sure that all the LEDs light up to indicate the print server has been reset
to its factory default settings. The machine will restart.
Note
• To achieve optimum results with normal everyday document printing, place the Brother machine as close
to the network access point/router as possible with minimal obstructions. Large objects and walls between
the two devices as well as interference from other electronic devices can affect the data transfer speed of
your documents.
Due to these factors, wireless may not be the best method of connection for all types of documents and
applications. If you are printing large files, such as multi-page documents with mixed text and large graphics,
you may want to consider choosing wired Ethernet for a faster data transfer or USB for the fastest
throughput speed.
• Although the Brother HL-2270DW can be used in both a wired and wireless network, only one of the
connection methods can be used at a time.
aAccess point/router
bWireless Network machine (your machine)
cWireless capable computer connected to
the access point/router
dWired computer connected to the access
point/router

15
For Wireless Network Users
Wireless Network
Windows®Macintosh
7
Confirm your network environment (Infrastructure Mode)
The following instructions will offer two methods for installing your Brother machine in a wireless network
environment.
Note
To setup your machine in any other wireless environment, you can find instructions in the Network User’s
Guide.
aIf your WLAN access point/router does not support Wi-Fi Protected Setup or AOSS™, write down
the wireless network settings of your WLAN access point/router.
IMPORTANT
Please do not contact Brother Customer Service for assistance without the wireless security
information. We cannot assist you in locating your Network Security Settings.
SSID (Network Name) Network Key (Security Key/Encryption Key)
For example:
Now go to
For Windows
®
Users go to page 18
For Macintosh
Users go to page 24
bIf your WLAN access point/router supports automatic wireless mode
(Wi-Fi Protected Setup or AOSS™)
Now go to
For Windows
®
Users go to page 16
For Macintosh
Users go to page 22
SSID (Network Name) Network Key (Security Key/Encryption Key)
HELLO 12345678
Note
If you do not know this information (SSID (Network Name) and Network Key (Security Key/Encryption
Key)) you cannot continue the wireless setup.
How can I find this information (SSID (Network Name) and Network Key (Security Key/Encryption Key))
1) You should see the documentation provided with your WLAN access point/router.
2) The initial network name could be the manufacturer’s name or the model name.
3) If you do not know the security information, please consult the router manufacturer, your system
administrator or internet provider.

16
Windows®
Wireless Network
Configuration using the automatic wireless (one-push) method
8
Configure the wireless
settings and install the
printer driver
aConfirm your WLAN access point/router has
the Wi-Fi Protected Setup or AOSS™ symbol
as shown below.
bPlace the Brother machine within range of your
Wi-Fi Protected Setup or AOSS™ access
point/router. The range may differ depending
on your environment. Refer to the instructions
provided with your access point/router.
cPut the installation CD-ROM into your CD-
ROM drive. If prompted, select your model and
language.
dClick Install Printer Driver, and click Yes if
you accept the license agreement.
eClick Wireless Network Connection and click
Next.
fChoose Brother Peer-to-Peer Network
Printer, and then click Next.
gChoose Yes, my Access Point supports
WPS or AOSS and I want to use them and
click Next.
Note
If your WLAN access point/router supports
Wi-Fi Protected Setup (PIN Method) and you
want to configure your machine using the PIN
(Personal Identification Number) Method, See
Using the PIN Method of Wi-Fi Protected Setup in
the Network User’s Guide.
Note
If the Brother screen does not appear
automatically, go to My Computer (Computer),
double-click the CD-ROM icon, and then
double-click start.exe.
Note
For Windows Vista®and Windows®7 users,
when the User Account Control screen
appears, click Allowe or Yes.
Note
Choose the option of the Firewall setting, and
then click Next.

17
Windows®
Wireless Network
Wireless Network
Windows®Macintosh
hPress the wireless setup button located at the
back of the machine for less than 2 seconds as
shown in the illustration below.
iThis feature will automatically detect which
mode (Wi-Fi Protected Setup or AOSS™) your
access point/router uses to configure your
machine for 2 minutes.
jPush the Wi-Fi Protected Setup or AOSS™
button on your WLAN access point/router. See
the user’s guide for your WLAN access
point/router for instructions.
kThe machine LED's will indicate the connection
results. See LED indications when using the
one-push wireless setting mode on page 33.
A WLAN report will automatically be printed. If
the connection failed, check the error on the
printed report and refer to
Troubleshooting on page 28
lClick Next.
mCheck the box after you confirm that you have
completed the wireless settings, and then click
Next.
Install the printer driver
nFollow the on-screen instructions to complete
setup.
Note
• Use a pointy object such as a ballpoint pen to
press the button.
• Do not press the button for 3 seconds or more,
since the machine will change to the PIN
Method of the Wi-Fi Protected Setup mode.
IMPORTANT
DO NOT try to cancel any of the screens
during this installation.
Finish
The installation is now
complete.
Note
• If you use a specified IP Address for the
machine, you must set the Boot Method to
Static by using the BRAdmin Light. For more
information, See Changing your machine’s
network settings in the Network User’s Guide.
• Depending on your security settings, a
Windows Security or antivirus software window
may appear when using the machine or its
software. Please allow or permit the window to
continue.
• XML Paper Specification Printer Driver
The XML Paper Specification Printer Driver is
the most suitable driver when printing from the
applications that use the XML Paper
Specification documents. Please download the
latest driver by accessing the Brother Solutions
Center at http://solutions.brother.com/.

18
Windows®
Wireless Network
Configuration in Infrastructure mode, temporally using a USB or Ethernet
(LAN) cable
8
Configure the wireless
settings and install the
printer driver
a Put the installation CD-ROM into your CD-ROM
drive. If prompted, select your model and language.
bClick Install Printer Driver, and click Yes if
you accept the license agreement.
cChoose Wireless Network Connection and
then click Next.
dChoose Brother Peer-to-Peer Network
Printer, and then click Next.
eChoose No, and then click Next.
fRead the Important Notice. Check the box
after you confirm the SSID and Network Key,
and then click Next.
gFor USB cable users, go to h.
For Ethernet cable users, go to j.
IMPORTANT
• You need to temporarily use a USB cable or
Ethernet cable during configuration (cable
not included).
• You must have the wireless settings you
wrote down for your network in step 7 on
page 15 before you proceed.
Note
If the Brother screen does not appear
automatically, go to My Computer (Computer),
double-click the CD-ROM icon, and then
double-click start.exe.
Note
For Windows Vista®and Windows®7 users,
when the User Account Control screen
appears, click Allow or Yes.
Note
Choose the option of the Firewall setting, and
then click Next.

19
Windows®
Wireless Network
Wireless Network
Windows®Macintosh
hChoose Temporarily use a USB cable
(Recommended) and then click Next.
iTemporarily connect the USB cable (not
included) directly to the computer and the
machine.
Go to Step n.
jChoose Temporarily use an Ethernet (LAN)
cable and then click Next.
kRemove the protective cap from the LAN
connector.
lTemporarily connect the Brother wireless
device to your access point using a network
cable (not included) and click Next.
mChoose the machine you wish to configure,
and click Next. If the list is blank, check if the
access point and the machine are powered on,
and then click Refresh.
Note
The default Node name is "BRNxxxxxxxxxxxx".

20
Windows®
Wireless Network
nIf the confirmation screen appears, check the
box and click Next. When the following screen
appears, check Yes if you want to connect with
the listed SSID. Click Next and go to r.
oThe wizard will search for wireless networks
available from your machine. Choose the SSID
that your checked in advance on page 15), and
then click Next.
pIf your network is not configured for
Authentication and Encryption, the following
screen will appear. To continue configuration,
click OK and go to r.
qEnter the Network Key and then enter the key
again in Confirm Network Key, then click
Next.
rClick Next. The settings will be sent to your
machine.
sFor USB cable users, go to w.
For Ethernet cable users, go to t.
Note
• If the list is blank, check that the access point
has power and is broadcasting the SSID, and
then see if the machine and the access point
are within range for wireless communication.
Then, click Refresh.
• If your access point is set to not broadcast the
SSID you can manually add it by clicking the
Advanced button. Follow the on-screen
instructions for entering the Name (SSID), and
then click Next.
Note
• The settings will remain unchanged if you click
Cancel.
• If you want to manually enter the IP address
settings of your machine, click Change IP
Address and enter the necessary IP address
settings for your network.
• (For USB cable users) If the wireless setup
failure screen appears, click Retry and try
starting from step oagain.