Brother MFC-7860DW User manual

1
Start Here MFC-7860DW
Quick Setup Guide
USA/CAN Version 0
Please read the Safety and Legal booklet first before you set up your machine. Then, please read this Quick Setup
Guide for the correct setup and installation.
To view the Quick Setup Guide in other languages, please visit http://solutions.brother.com/.
1
Unpack the machine and check the components
WARNING
Plastic bags are used in the packaging of your machine. Plastic bags are not toys. To avoid danger of
suffocation, please keep these bags away from babies and children and dispose of them properly.
WARNING indicates a potentially hazardous situation which, if not avoided,
could result in death or serious injuries.
CAUTION indicates a potentially hazardous situation which, if not avoided, may
result in minor or moderate injuries.
Installation CD-ROM,
Documentation CD-ROM
Product Registration
Sheet
(USA only)
AC Power Cord
Basic User’s Guide Quick Setup Guide Telephone Line Cord
Drum Unit and Toner Cartridge Assembly
(pre-installed)
Safety and Legal booklet
WARNING
CAUTION

2
CAUTION
CAUTION
When you move the machine, grasp the side handholds that are under the scanner. DO NOT carry the machine
by holding it at the bottom.
Note
• Keep a minimum gap around the machine as shown in the illustration.
• The components included in the box may differ depending on your country.
• Please save the original packaging should you need to ship the machine in future.
• If for any reason you must ship your machine, carefully repack the machine in the original packaging to avoid
any damage during transit. The machine should be adequately insured with the carrier. For how to repack
the machine, see Packing and shipping the machine in the Advanced User's Guide.
• The interface cable is not a standard accessory. Buy the appropriate interface cable for the interface you
want to use (USB or Network).
USB cable
• It is recommended to use a USB 2.0 cable (Type A/B) that is no longer than 6 feet (2 meters).
• DO NOT connect the interface cable at this time. Connecting the interface cable is done during the MFL-Pro
installation process.
Network cable
Use a straight-through Category5 (or greater) twisted-pair cable for 10BASE-T or 100BASE-TX Fast Ethernet
Network.
3.95 in.
(100 mm)
3.95 in.
(100 mm)
3.55 in.
(90 mm)
9.85 in. (250 mm)

3
2
Remove the packing
material from the
machine
aRemove the packing tape from the outside of
the machine and the film covering the scanner
glass.
bOpen the front cover.
cRemove the Silica Pack from the inside of the
machine.
CAUTION
CAUTION
DO NOT eat the Silica Pack. Discard immediately.
dLift the elastic band off the drum.
ePull the paper strip to remove the protective
material as shown in the illustration.
fTake out the drum unit and toner cartridge
assembly.
IMPORTANT
DO NOT connect the AC power cord yet.

4
gGently shake it from side to side several times
to distribute the toner evenly inside the
assembly.
hPut the drum unit and toner cartridge assembly
back in the machine.
iClose the front cover of the machine.
3
Load paper in the paper
tray
aPull the paper tray completely out of the
machine.
bWhile pressing the green paper-guide release
lever a, slide the paper guides to fit the paper
size you are loading in the tray. Make sure that
the guides are firmly in the slots.
1

5
cFan the stack of paper well to avoid paper jams
and misfeeds.
dPut paper in the tray and make sure:
The paper is below the maximum paper
mark (bbb)a.
Over filling the paper tray will cause paper
jams.
The side to be printed on must be face down.
The paper guides touch the sides of the
paper so it will feed properly.
ePut the paper tray firmly back in the machine.
Make sure that it is completely inserted into the
machine.
Note
For Legal or Folio size paper, press the release
button in the bottom of the paper tray and then
pull out the back of the paper tray.
(Legal or Folio size paper are not available in
some regions.)
For more information about recommended
paper, see Recommended paper and print
media in the Basic User’s Guide.
1

6
4
Connect the power cord
and telephone line
aConnect the AC power cord to the machine,
and then plug it into an AC power outlet.
bTurn on the machine’s power switch.
cConnect the telephone line cord. Connect one
end of the telephone line cord to the jack on the
machine marked LINE and the other end to a
modular wall jack.
WARNING
The machine must be grounded using a
3-prong plug.
Since the machine is grounded through the
power outlet, you can protect yourself from
potentially hazardous electrical conditions on
the telephone network by keeping the power
cord connected to your machine when you
connect it to a telephone line. Similarly, you
can protect yourself when you want to move
your machine by disconnecting the telephone
line first and then the power cord.
IMPORTANT
DO NOT connect the interface
cable yet.
IMPORTANT
The telephone line cord MUST be connected
to the jack on the machine marked LINE.
Note
If you are sharing one telephone line with an
external telephone, connect it as shown below.
Before you connect the external telephone,
remove the protective cap afrom the EXT. jack
on the machine.
1Extension telephone
2External telephone
Note
If you are sharing one telephone line with an
external telephone answering machine, connect it
as shown below.
Before you connect the external telephone
answering machine, remove the protective cap a
from the EXT. jack on the machine.
Set the receive mode to External TAD if
you have an external answering machine.
See Choose the correct Receive
Mode on page 8. For additional details, see
Connecting an external TAD (telephone
answering device) in the Basic User’s Guide.
1
2
1
1
1

7
5
Choose your language
(if needed)
aPress Menu, 0, 0.
bPress aor bto choose your language.
Press OK.
cPress Stop/Exit.

8
6
Choose the correct Receive Mode
The correct Receive Mode is determined by the external devices and telephone subscriber services (Voice Mail,
Distinctive Ring, etc.) you have (or will be using) on the same line as the Brother machine.
aPress Menu, 0, 1.
bPress aor bto choose the receive mode.
Press OK.
cPress Stop/Exit.
Will you be using a Distinctive Ring number for receiving faxes?
Brother uses the term “Distinctive Ring” but telephone companies may have other names for this service such
as Custom Ringing, RingMaster, Personalized Ring, Teen Ring, Ident-A-Call, and Smart Ring. See Distinctive
Ring in the Basic User’s Guide for instruction on setting up your machine using this feature.
Will you be using Voice Mail on the same telephone line as your Brother machine?
If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility that
Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. See Voice Mail
in the Basic User’s Guide for instructions on setting up your machine using this service.
Will you be using a Telephone Answering Device on the same telephone line as your Brother machine?
Your external telephone answering device (TAD) will automatically answer every call. Voice messages are
stored on the external TAD and fax messages are printed. Choose External TAD as your receive mode. See
the instructions below.
Will you be using your Brother machine on a dedicated fax line?
Your machine automatically answers every call as a fax. Choose Fax Only as your receive mode. See the
instructions below.
Will you be using your Brother machine on the same line as your telephone?
Do you want to receive voice calls and faxes automatically?
The Fax/Tel receive mode is used when sharing the Brother machine and your telephone on the same line.
Choose Fax/Tel as your receive mode. See the instructions below.
Important Note: You cannot receive voice messages on either Voice Mail or an answering machine when
choosing the Fax/Tel mode.
Do you expect to receive very few faxes?
Choose Manual as your receive mode. You control the telephone line and must answer every call yourself.
See the instructions below.
For details, see Using receive modes in the Basic User’s Guide.

9
7
Set the LCD contrast
(if needed)
If you are having difficulty reading the LCD, try
changing the contrast setting.
aPress Menu, 1, 5.
bPress cto increase the contrast.
—OR—
Press dto decrease the contrast.
Press OK.
cPress Stop/Exit.
8
Set the date and time
The machine displays the time, and if you set up the
station ID the date and time will be added to each fax
you send.
aPress Menu, 0, 2, 1.
bEnter the last two digits of the year on the dial
pad, and then press OK.
Date&Time
Year:2011
(e.g. Enter 1, 1for 2011.)
cEnter the two digits for the month on the dial
pad, and then press OK.
Date&Time
Month:03
(e.g. Enter 0, 3for March.)
dEnter the two digits for the day on the dial pad,
and then press OK.
Date&Time
Day:25
(e.g. Enter 2, 5for 25th.)
eEnter the time in 24-hour format on the dial
pad, and then press OK.
Date&Time
Time:15:25
(e.g. Enter 1, 5, 2, 5for 3:25 P.M.)
fPress Stop/Exit.

10
9
Set your Station ID
The machine displays the date and time, and if you
set up the Station ID, it will add it to each fax you send.
aPress Menu, 0, 3.
bEnter your fax number (up to 20 digits) on the
dial pad, and then press OK.
Station ID
Fax:
cEnter your telephone number (up to 20 digits)
on the dial pad, and then press OK. (If your
telephone number and fax number are the
same, enter the same number again.)
Station ID
Tel:
dUse the dial pad to enter your name (up to
20 characters), and then press OK.
Station ID
Name:
ePress Stop/Exit.
Note
• See the following chart for entering your name.
• If you need to enter a character that is on the
same key as the last character, press cto move
the cursor to the right.
• If you entered a letter incorrectly and want to
change it, press dor cto move the cursor to the
incorrect character, press Clear.
Press
key
One
time
Two
times
Three
times
Four
times
Five
times
2ABC2A
3DEF 3D
4GH I 4G
5JKL5J
6MNO6M
7PQRS7
8TUV8T
9WX Y Z 9
For more details, see Entering text in the
Basic User’s Guide.
Note
If you make a mistake and want to start again,
press Stop/Exit and go back to step a.
(USA only) The Telephone Consumer Protection
Act of 1991 makes it unlawful for any person to
use a computer or electronic device to send any
message via a telephone fax machine unless
such messages clearly contain, in a margin at the
top or bottom of each transmitted page, or on the
first page of the transmission, the date and time it
is sent and an identification of the business or
other entity or other individual sending the
message and the telephone number of the
sending machines or such business, other entity
or individual. To program this information into
your machine, see Set the date and
time on page 9 and Set your Station
ID on page 10.

11
10
Fax Transmission Report
Your Brother machine is equipped with a
Transmission Verification Report that can be used as
confirmation that you sent a fax. This report lists the
name or fax number of the receiving party, the date,
time, and duration of the transmission, the number of
pages transmitted, and whether or not the
transmission was successful. If you want to use the
Fax Transmission Report feature see Printing reports
in the Advanced User's Guide.
11
Set tone or pulse dialing
mode (Canada only)
Your machine comes set for Tone dialing service. If
you have Pulse dialing service (rotary), you need to
change the dialing mode.
aPress Menu, 0, 4.
bPress aor bto choose Pulse (or Tone).
Press OK.
cPress Stop/Exit.
12
Set the telephone line
compatibility
If you are connecting the machine to a VoIP service
(over the Internet) you need to change the
compatibility setting.
aPress Menu, 2, 0, 1.
bPress aor bto choose Basic(for VoIP).
Press OK.
cPress Stop/Exit.
13
Dial Prefix
The dial prefix setting will automatically dial a
predefined number before every fax number you dial.
For example: If your phone system requires a 9 to dial
an outside number this setting will automatically dial 9
for every fax you send.
aPress Menu, 0, 5(for Canada, press 6).
bEnter the prefix number (up to 5 digits) on the
dial pad, and then press OK.
cPress Stop/Exit.
Note
If you are using an analog telephone line you can
skip this step.
Note
• You can use the number 0 to 9, #, land !.
(Press Hook to display “!”.)
• You cannot use ! with any other numbers or
characters.
• If your telephone system requires a timed break
recall (hookflash), press Hook to enter the
break.
• If the pulse dialing mode is on, # and lare not
available to use. (Canada only)

12
14
Automatic Daylight
Savings Time
You can set the machine to change automatically for
daylight savings time. It will reset itself forward one
hour in the Spring and backward one hour in the Fall.
aPress Menu, 0, 2, 2.
bPress aor bto choose On (or Off).
Press OK.
cPress Stop/Exit.
15
Send in the Product
Registration and Test
Sheet (USA only)
You can also register your product online using the
On-Line Registration link from the installation
CD-ROM or visit
http://www.brother.com/registration/.
aFill out the Product Registration and Test
Sheet.
bPut the sheet face up in the ADF (Automatic
Document Feeder) or face down on the
scanner glass.
cMake sure (FAX) is illuminated in Blue.
dEnter the toll-free fax number: 1-877-268-9575.
ePress Start.
Note
You will receive a confirmation fax of your Product
Registration.

13
Windows®
USB
Macintosh
Windows®Macintosh
Wired Network
Wireless Network
Windows®Macintosh
16
Choose your connection type
These installation instructions are for Windows®2000 Professional, Windows®XP Home/Windows®XP
Professional, Windows®XP Professional x64 Edition, Windows Vista®, Windows®7, and Mac OS X (versions
10.4.11, 10.5.x and 10.6.x).
Note
For Windows Server®2003/2003 x64 Edition/2008/2008 R2, visit your model page at
http://solutions.brother.com/.
For USB Interface Users
Windows
®
, go to page 14
Macintosh, go to page 16
For Wired Network
Windows
®
, go to page 18
Macintosh, go to page 21
For Wireless Network
Windows
®
and Macintosh
go to page 23
Note
You can download the latest drivers and utilities for your machine from the Brother Solutions Center at
http://solutions.brother.com/.

14
Windows®
USB
For USB Interface Users
(Windows®2000 Professional/XP/XP Professional x64 Edition/Windows Vista®/Windows®7)
17
Before you install
aMake sure that your computer is ON and you
are logged on with Administrator rights.
bTurn off the machine and make sure the USB
interface cable is NOT connected to the
machine. If you have already connected the
cable, disconnect it.
18
Install MFL-Pro Suite
aPut the installation CD-ROM into your
CD-ROM drive. If the model name screen
appears, choose your machine. If the language
screen appears, choose your language.
bClick Initial Installation and then Install
MFL-Pro Suite.
cClick Yes if you accept the license agreements.
dFollow the on-screen instructions until this
screen appears.
IMPORTANT
• If there are any programs running, close
them.
• The screens may differ depending on your
operating system.
Note
The installation CD-ROM includes ScanSoft™
PaperPort™ 12SE. This software supports
Windows®XP (SP3 or greater), XP Professional
x64 Edition (SP2 or greater), Windows Vista®
(SP2 or greater) and Windows®7. Update to the
latest Windows®Service Pack before installing
MFL-Pro Suite. For Windows®2000 (SP4 or
greater) users, when the ScanSoft™ PaperPort™
11SE download screen appears during the
installation of MFL-Pro Suite, follow the on-screen
instructions.
Note
If the Brother screen does not appear
automatically, go to My Computer (Computer),
double-click the CD-ROM icon, and then
double-click start.exe.
Note
• If the installation does not continue
automatically, open the top menu again by
ejecting and then reinserting the CD-ROM or
double-click the start.exe program from the
root folder, and continue from step bto install
MFL-Pro Suite.
• For Windows Vista®and Windows®7 users,
when the User Account Control screen
appears, click Allow or Yes.
• If you want to install the PS driver (BR-Script3
printer driver), choose Custom Install and then
follow the on-screen instructions.

15
Windows®
USB
Windows®
USB
Macintosh
eConnect the USB cable to the USB connector
marked with the symbol on your machine
and then connect the cable to your computer.
fTurn the machine on, and follow the on-screen
instructions to complete setup.
IMPORTANT
DO NOT cancel any of the screens during the
installation. It may take a few seconds for all
screens to appear.
Note
• For Windows Vista®and Windows®7 users,
when the Windows Security screen appears,
click the check box and click Install to complete
the installation correctly.
• If an error message appears during the
software installation, run the
Installation Diagnostics located in
Start/All Programs/Brother/MFC-XXXX
(where MFC-XXXX is your model name).
Finish
The installation is now
complete.
Note
• Depending on your security settings, a
Windows Security or antivirus software window
may appear when using the machine or its
software. Please allow or permit the window to
continue.
•XML Paper Specification Printer Driver
The XML Paper Specification Printer Driver is
the most suitable driver for Windows Vista®and
Windows®7 when printing from applications
that use the XML Paper Specification
documents. Please download the latest driver
by accessing the Brother Solutions Center at
http://solutions.brother.com/.

16
Macintosh
USB
For USB Interface Users (Mac OS X 10.4.11 - 10.6.x)
17
Before you install
aMake sure your machine is connected to the
power and your Macintosh is ON. You must be
logged on with Administrator rights.
bConnect the USB cable to the USB connector
marked with the symbol on your machine
and then connect the cable to your Macintosh.
cMake sure your machine’s power switch is on.
18
Install MFL-Pro Suite
aPut the installation CD-ROM into your
CD-ROM drive.
bDouble-click the Start Here OSX icon. Follow
the on-screen instructions.
cFollow the on-screen instructions until this
screen appears. Choose your machine from
the list, and then click OK.
dWhen this screen appears, click Next.
IMPORTANT
For Mac OS X 10.4.10 users, upgrade to
Mac OS X 10.4.11 - 10.6.x. (For the latest
drivers and information on the Mac OS X you
are using, visit http://solutions.brother.com/.)
Note
If you want to install the PS driver (BR-Script3
printer driver), please go to the Brother Solutions
Center at http://solutions.brother.com/, click
Downloads on your model page and visit FAQ's
for setup instructions.
Note
It may take a few minutes for installation to
complete.
The installation of MFL-Pro Suite is now
complete.
Go to step 19 on page 17.

17
Macintosh
USB
Windows®
USB
Macintosh
19
Download and install
Presto! PageManager
When Presto! PageManager is installed OCR
capability is added to Brother ControlCenter2. You
can easily scan, share and organize photos and
documents using Presto! PageManager.
On the Brother Support screen, click
Presto! PageManager and follow the on-screen
instructions.
Finish
The installation is now
complete.

18
Windows®
Wired Network
For Wired Network Interface Users
(Windows®2000 Professional/XP/XP Professional x64 Edition/Windows Vista®/Windows®7)
17
Before you install
aMake sure that your computer is ON and you
are logged on with Administrator rights.
bRemove the protective cap from the LAN
connector marked with a symbol.
cConnect the network interface cable to the LAN
connector and then connect it to a free port on
your hub.
dMake sure your machine’s power switch is on.
18
Install MFL-Pro Suite
aPut the installation CD-ROM into your
CD-ROM drive. If the model name screen
appears, choose your machine. If the language
screen appears, choose your language.
bClick Initial Installation and then Install
MFL-Pro Suite.
cClick Yes if you accept the license agreements.
IMPORTANT
• If there are any programs running, close
them.
• The screens may differ depending on your
operating system.
Note
• The installation CD-ROM includes ScanSoft™
PaperPort™ 12SE. This software supports
Windows®XP (SP3 or greater), XP
Professional x64 Edition (SP2 or greater),
Windows Vista®(SP2 or greater) and
Windows®7. Update to the latest Windows®
Service Pack before installing MFL-Pro Suite.
For Windows®2000 (SP4 or greater) users,
when the ScanSoft™ PaperPort™ 11SE
download screen appears during the installation
of MFL-Pro Suite, follow the on-screen
instructions.
• Disable all personal firewall software (other
than Windows®Firewall), anti-spyware or
antivirus applications for the duration of the
installation.
Note
If the Brother screen does not appear
automatically, go to My Computer (Computer),
double-click the CD-ROM icon, and then
double-click start.exe.

19
Windows®
Wired Network
Windows®Macintosh
Wired Network
dWhen the Firewall/AntiVirus detected screen
appears, choose Change the Firewall port
settings to enable network connection and
continue with the installation.
(Recommended) and click Next.
(Not for Windows®2000 users)
If you are not using the Windows®Firewall, see
the user's guide of your firewall or antivirus
software for information on how to add the
following network ports.
For network scanning, add UDP port 54925.
For network PC-Fax receiving, add UDP port
54926.
If you still have trouble with your network
connection, add UDP port 137.
eFollow the on-screen instructions to complete
setup.
Note
• If the installation does not continue
automatically, open the top menu again by
ejecting and then reinserting the CD-ROM or
double-click the start.exe program from the
root folder, and continue from step bto install
MFL-Pro Suite.
• For Windows Vista®and Windows®7 users,
when the User Account Control screen
appears, click Allow or Yes.
• If you want to install the PS driver (BR-Script3
printer driver), choose Custom Install and then
follow the on-screen instructions.
IMPORTANT
DO NOT cancel any of the screens during the
installation. It may take a few seconds for all
screens to appear.
Note
• If your machine is not found over the network,
confirm your settings by following the on-screen
instructions.
• You can find your machine’s IP address and the
node name by printing out the Network
Configuration Report. See Print the Network
Configuration Report on page 39.
• For Windows Vista®and Windows®7 users,
when the Windows Security screen appears,
click the check box and click Install to complete
the installation correctly.
• If an error message appears during the
software installation, run the
Installation Diagnostics located in
Start/All Programs/Brother/MFC-XXXX LAN
(where MFC-XXXX is your model name).

20
Windows®
Wired Network
19
Install MFL-Pro Suite on
additional computers
(if needed)
If you want to use your machine with multiple
computers on the network, install MFL-Pro Suite on
each computer. Go to step 18 on page 18.
Note
Network license (Windows®)
This product includes a PC license for up to
5 users. This license supports the installation of
the MFL-Pro Suite including ScanSoft™
PaperPort™ 12SE or ScanSoft™ PaperPort™
11SE on up to 5 PCs on the network. If you want
to use more than 5 PCs with ScanSoft™
PaperPort™ 12SE or ScanSoft™ PaperPort™
11SE installed, please purchase the Brother NL-5
pack which is a multiple PC license agreement
pack for up to 5 additional users. To purchase the
NL-5 pack, contact your authorized Brother
dealer or contact Brother customer service.
Finish
The installation is now
complete.
Note
• If you use a specified IP Address for the
machine, you must set the Boot Method to
Static by using the control panel. For more
information, see Network menu in the Network
User's Guide.
• Depending on your security settings, a
Windows Security or antivirus software window
may appear when using the machine or its
software. Please allow or permit the window to
continue.
•XML Paper Specification Printer Driver
The XML Paper Specification Printer Driver is
the most suitable driver for Windows Vista®and
Windows®7 when printing from applications
that use the XML Paper Specification
documents. Please download the latest driver
by accessing the Brother Solutions Center at
http://solutions.brother.com/.