Brother Inkjet MFC-J4710DW User manual

1
Start Here
Quick Setup Guide
USA/CAN Version 0
MFC-J4510DW
MFC-J4710DW
Thank you for choosing Brother, your support is important to us and we value your business. Your Brother product
is engineered and manufactured to the highest standards to deliver reliable performance, day-in and day-out.
Please read the Product Safety Guide first before you set up your machine. Then, please read this Quick Setup
Guide for the correct setup and installation.
1
Unpack the machine and check the components
Most of the illustrations in this Quick Setup Guide show the MFC-J4510DW.
The components included in the box may differ depending on your country.
WARNING
Plastic bags are used in the packing of your machine. Plastic bags are not toys. To avoid the danger
of suffocation, keep these bags away from babies and children and dispose of them correctly.
WARNING WARNING indicates a potentially hazardous situation which, if not avoided, could result in death
or serious injuries.
CAUTION CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor
or moderate injuries.
IMPORTANT IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in
damage to property or loss of product functionality.
NOTE Notes tell you how you should respond to a situation that may arise or give tips about how the
operation works with other features.
Starter Ink
Cartridges
Black
Yellow
Cyan
Magenta Quick Setup Guide
CD-ROM
Basic User’s Guide Product Safety Guide Telephone Line Cord
NOTE
• Save all packing materials and the box in case for any reason you must ship your machine.
• You need to purchase the correct interface cable for the interface you want to use (for USB or network
connection).
USB cable
It is recommended to use a USB 2.0 cable (Type A/B) that is no more than 6 feet (2 meters) long.
Network cable
Use a straight-through Category5 (or greater) twisted-pair cable for 10BASE-T or 100BASE-TX Fast
Ethernet Network.

2
aRemove the protective tape and film covering
the machine, and also from the Touchscreen.
bMake sure you have all the components.
2
Load plain Letter/A4
paper
CAUTION
DO NOT carry the machine by holding the scanner
cover, the Jam Clear Cover, the manual feed slot
cover, or the control panel. Doing this may cause
the machine to slip out of your hands. Carry the
machine by sliding your hands into the handhold
indentations located on each side of the machine.
For detailed information, see the Product Safety
Guide.
aPull the paper tray (for MFC-J4710DW, paper
tray #1, the upper tray) a, completely out of
the machine.
bOpen the output paper tray cover a.
cGently press and slide the paper guides ato fit
the paper size. Make sure that the triangular
mark bon the paper guide alines up with the
mark for the paper size you are using.
dFan the stack of paper well to avoid paper jams
and misfeeds.
1
1
NOTE
Always make sure that the paper is not curled or
wrinkled.
1
2

3
eGently put the paper into the paper tray (for
MFC-J4710DW, tray #1) print side down and
top edge first.
fGently adjust the paper guides to fit the paper.
Make sure that the paper guides touch the
edges of the paper.
gCheck that the paper is flat in the tray and
below the maximum paper mark a. Close the
output paper tray cover.
hSlowly push the paper tray completely into the
machine.
iWhile holding the paper tray in place, pull out
the paper support auntil it clicks, and then
unfold the paper support flap b.
IMPORTANT
Be careful that you do not push the paper in too
far; it may lift at the back of the tray and cause
paper feed problems.
1
NOTE
• For printing and copying on special media,
open the manual feed slot aon the back of the
machine. Feed only one sheet at a time of
Ledger, Legal, A3, envelopes, or thicker paper
when using the manual feed slot.
For details, see Loading paper in the manual
feed slot in chapter 2 of the Basic User’s
Guide.
• (MFC-J4710DW)
For information about tray #2 (the lower tray),
see Loading paper in paper tray #2 in chapter
2of the Basic User’s Guide.
2
1
1

4
3
Connect the power cord
and telephone line
aConnect the power cord.
bLift the scanner cover until it locks securely into
the open position.
cConnect the telephone line cord.
Connect one end of the telephone line cord to
the jack of the machine marked LINE.
Carefully guide the telephone line cord into the
cable channel and out the back of the machine.
Connect the other end to a modular wall jack.
dLift the scanner cover to release the lock a.
Gently push the scanner cover support
down band close the scanner cover cusing
both hands.
IMPORTANT
DO NOT connect the USB cable yet (if you are
using a USB cable).
NOTE
• If you do not plan to use the fax feature on this
machine, go to step 4on page 5.
• To prolong print head life, provide the best ink
cartridge economy and maintain print quality,
we do not recommend frequently unplugging
the machine and/or leaving the machine
unplugged for extended periods of time. We
recommend using to power down the
machine. Using allows minimal power to
the machine, which ensures periodic cleaning
of the print head.
IMPORTANT
The telephone line cord MUST be connected to
the jack of the machine marked LINE.
1
2
3

5
4
Install the ink cartridges
CAUTION
If ink gets in your eyes, wash it out with water at
once and call a doctor if you are concerned.
aMake sure that the power is turned on.
The Touchscreen will show
No Ink Cartridge.
bOpen the ink cartridge cover a.
NOTE
If you are sharing one telephone line with an
external telephone, connect it as shown below.
Before you connect the external telephone,
remove the white protective cap cfrom the EXT.
jack of the machine.
aExtension telephone
bExternal telephone
cProtective cap
NOTE
If you are sharing one telephone line with an
external telephone answering machine, connect it
as shown below.
Before you connect the external telephone
answering machine, remove the white protective
cap afrom the EXT. jack of the machine.
aProtective cap
Set the receive mode to External TAD if you
have an external answering machine. See
Choose the correct Receive Mode on page 9. For
additional details, see Connecting an external
TAD (telephone answering device) in chapter 6 of
the Basic User’s Guide.
1
2
3
1
NOTE
Make sure you install the Starter Ink Cartridges
included with your machine first.
NOTE
You can adjust the angle of the control panel by
lifting it. When lowering the control panel, make
sure you push the release button athat is
located behind the mark.
1
1

6
cRemove the orange protective part a.
dUnpack the ink cartridge.
Turn the green release lever on the orange
protective packing acounterclockwise until it
clicks to release the vacuum seal. Then
remove the orange protective packing aas
shown.
eTake care to match the sticker color awith the
cartridge color bas shown in the diagram
below.
Install each ink cartridge in the direction of the
arrow on the label.
fGently push the back of the ink cartridge
marked “PUSH” until it latches. After all the ink
cartridges are installed close the ink cartridge
cover.
NOTE
Do not throw away the orange protective part.
You will need it if you transport the machine.
IMPORTANT
• DO NOT shake the ink cartridges. If ink stains
your skin or clothing, wash with soap or
detergent at once.
• DO NOT touch the cartridge in the area
indicated b, as this can cause the machine not
to function with the cartridge.
1
1
2
1
2
NOTE
The machine will prepare the ink tube system for
printing. This process will take approximately four
minutes. Do not turn off the machine.
1
2

7
5
Check the print quality
aWhen the preparation process has finished, the
Touchscreen shows Set paper and press
[OK].
Press OK.
bCheck the quality of the four color blocks on the
sheet. (black/yellow/cyan/magenta)
cIf all lines are clear and visible, press Yes to
finish the quality check and go to the next step.
If you can see missing short lines, press No and
follow the steps on the Touchscreen.
IMPORTANT
• DO NOT take out ink cartridges if you do not
need to replace them. If you do so, it may
reduce the ink quantity and the machine will not
know the quantity of ink left in the cartridge.
• DO NOT repeatedly insert and remove the
cartridges. If you do so, ink may seep out of the
cartridge.
• If you mix the colors by installing an ink
cartridge in the wrong position, clean the print
head several times after correcting the
cartridge installation. (See Cleaning the print
head in Appendix A of the Basic User’s Guide.)
• Once you open an ink cartridge, install it in the
machine and use it up within six months of
installation. Use unopened ink cartridges by
the expiration date written on the cartridge
package.
• DO NOT dismantle or tamper with the ink
cartridge, this can cause the ink to leak out of
the cartridge.
• Brother strongly recommends that you do not
refill the ink cartridges provided with your
machine. We also strongly recommend that
you continue to use only Genuine Brother
Brand replacement ink cartridges. Use or
attempted use of potentially incompatible ink
and/or cartridges in the Brother machine may
cause damage to the machine and/or may
result in unsatisfactory print quality. Our
warranty coverage does not apply to any
problem that is caused by the use of
unauthorized third party ink and/or cartridges.
To protect your investment and obtain premium
performance from the Brother machine, we
strongly recommend the use of Genuine
Brother Supplies.
NOTE
Make sure you put paper in the paper tray (for
MFC-J4710DW, tray #1, the upper tray) for the
initial setup.
OK
Poor

8
6
Set the paper settings
(MFC-J4710DW)
For your machine to produce the best print quality and
to feed the correct paper size, the paper type and size
must be set to match the paper in the tray.
For details on the types and sizes of paper supported,
see Paper Size and Type in chapter 2 of the Basic
User’s Guide.
aWhen Tray Setting appears on the
Touchscreen, press Tray Setting to set the
paper size and paper type.
bPress Tray #1 to set paper size and paper
type for tray #1, or press Tray #2 to set paper
size for tray #2.
cPress the size and type of paper you are using.
dPress OK.
7
Review Touchscreen
display
The Touchscreen displays information on screen
operation and manual feed slot use. Review this
information and go to the next step. For details, see
the Basic User’s Guide.
8
Choose your language
(if needed)
aPress .
bPress All Settings.
cSwipe up or down, or press aor bto display
Initial Setup.
Press Initial Setup.
dSwipe up or down, or press aor bto display
Local Language.
Press Local Language.
ePress your language.
fPress .
NOTE
You can change the default tray that the machine
will use for printing copies or received faxes. (See
Tray use in Copy mode or Tray use in Fax mode
in chapter 2 of the Basic User’s Guide.)

9
9
Choose the correct Receive Mode
The correct Receive Mode is determined by the external devices and telephone subscriber services (Voice Mail,
Distinctive Ring, etc.) you have (or will be using) on the same line as the Brother machine.
For details, see Using Receive Modes in chapter 5 of the Basic User’s Guide.
aPress .
bPress All Settings.
cSwipe up or down, or press aor bto display Initial Setup.
Press Initial Setup.
dPress Receive Mode.
ePress Fax Only, Fax/Tel, External TAD or Manual.
fPress .
Will you be using a Distinctive Ring number for receiving faxes?
Brother uses the term “Distinctive Ring” but telephone companies may have other names for this service such
as Custom Ringing, RingMaster, Personalized Ring, Teen Ring, Ident-A-Call, and Smart Ring. See Distinctive
Ring in chapter 6 of the Basic User’s Guide for instruction on setting up your machine using this feature.
Will you be using Voicemail on the same telephone line as your Brother machine?
If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility that
Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. See Voice Mail
in chapter 6 of the Basic User’s Guide for instructions on setting up your machine using this service.
Will you be using a Telephone Answering Device on the same telephone line as your Brother machine?
Your external telephone answering device (TAD) will automatically answer every call. Voice messages are
stored on the external TAD and fax messages are printed. Choose External TAD as your receive mode. See
the instructions below. For additional details, see Connecting an external TAD (telephone answering device) in
chapter 6 of the Basic User’s Guide.
Will you be using your Brother machine on a dedicated fax line?
Your machine automatically answers every call as a fax. Choose Fax Only as your receive mode. See the
instructions below.
Will you be using your Brother machine on the same line as your telephone?
Do you want to receive voice calls and faxes automatically?
The Fax/Tel receive mode is used when sharing the Brother machine and your telephone on the same
line. Choose Fax/Tel as your receive mode. See the instructions below. For additional information see
Fax/Tel in chapter 5 of the Basic User’s Guide for instructions on setting up and using this receive mode.
Important Note: You cannot receive voice messages on either Voice Mail or an answering machine
when choosing the Fax/Tel mode.
Do you expect to receive very few faxes?
Choose Manual as your receive mode. You control the phone line and must answer every call yourself.
See the instructions below.
NOTE
If the Receive Mode option is not displayed, make sure the Distinctive Ring feature is set to Off. (See Turning
off Distinctive Ring in chapter 6 of the Basic User’s Guide.)

10
10
Set the date and time
The machine displays the date and time, and if you
set up the station ID, it will add it to each fax you send.
aPress .
bPress (Date and
Time).
cPress Date.
dEnter the last two digits of the year on the
Touchscreen, and then press OK.
eEnter the two digits for the month on the
Touchscreen, and then press OK.
fEnter the two digits for the day on the
Touchscreen, and then press OK.
gPress Clock Type.
hPress 12h Clock or 24h Clock.
iPress Time.
jEnter the time on the Touchscreen.
(12h Clock only)
Press to cycle AM and PM.
kPress OK, and then press .
11
Set your Station ID
You should store your name and fax number to be
printed on all fax pages that you send.
For details, see Entering Text in Appendix C of the
Basic User’s Guide.
aPress .
bPress All Settings.
cSwipe up or down, or press aor bto display
Initial Setup.
Press Initial Setup.
dPress Station ID.
ePress Fax.
fEnter your fax number (up to 20 digits) on the
Touchscreen, and then press OK.
gPress Name.
hEnter your name (up to 20 characters) using
the Touchscreen, and then press OK.
iPress .
(e.g. Enter 12for 2012.)
00:00 01.01.2012
NOTE
• Press to cycle between letters, numbers
and special characters. (The characters
available may differ depending on your
country.)
• If you entered a number or a character
incorrectly and want to change it, press dor c
to move the cursor to the incorrect one. Press
and then re-enter the correct one.
NOTE
(USA only)
The Telephone Consumer Protection Act of 1991
makes it unlawful for any person to use a
computer or electronic device to send any
message via a telephone fax machine unless
such messages clearly contain, in a margin at the
top or bottom of each transmitted page, or on the
first page of the transmission, the date and time it
is sent and an identification of the business or
other entity or other individual sending the
message and the telephone number of the
sending machines or such business, other entity
or individual.

11
12
Fax Transmission Report
Your Brother machine is equipped with a
Transmission Verification Report that can be used as
confirmation that you sent a fax. This report lists the
name or fax number of the receiving party, the date,
time, and duration of the transmission, the number of
pages transmitted, and whether or not the
transmission was successful. If you want to use the
Fax Transmission Report feature, see Transmission
Verification Report in chapter 4 of the Basic User’s
Guide.
13
Set Tone or Pulse dialing
mode
(Canada only)
Your machine comes set for Tone dialing service. If
you have a Pulse dialing service (rotary), you need to
change the dialing mode.
aPress .
bPress All Settings.
cSwipe up or down, or press aor bto display
Initial Setup.
Press Initial Setup.
dPress Tone/Pulse.
ePress Pulse (or Tone).
fPress .
14
Set the telephone line
compatibility (VoIP)
If you are connecting the machine to a VoIP service
(over the Internet) you need to change the
compatibility setting.
aPress .
bPress All Settings.
cSwipe up or down, or press aor bto display
Initial Setup.
Press Initial Setup.
dSwipe up or down, or press aor bto display
Compatibility.
Press Compatibility.
ePress Basic(for VoIP).
fPress .
15
Automatic Daylight
Savings Time
You can set the machine to change automatically for
daylight savings time. It will set the time forward one
hour in the spring and backward one hour in the fall.
aPress .
bPress (Date and
Time).
cPress Auto Daylight.
dPress On (or Off).
ePress .
NOTE
If you are using an analog telephone line you can
skip this step.
00:00 01.01.2012

12
16
Set the Time Zone
You can set the time zone on the machine for your
location. For example, the time zone for Eastern Time
in the USA and Canada is UTC-05:00.
aPress .
bPress (Date and
Time).
cSwipe up or down, or press aor bto display
Time Zone.
Press Time Zone.
dEnter your time zone.
Press OK.
ePress .
00:00 01.01.2012

13
Windows®Macintosh Windows®Macintosh
USB Wired Network Wireless Network
17
Choose your connection type
These installation instructions are for Windows®XP Home, XP Professional, XP Professional x64 Edition,
Windows Vista®, Windows®7, and Mac OS X v10.5.8, 10.6.x, 10.7.x.
NOTE
• For Windows Server®2003/2008/2008 R2, the drivers can be found from your model’s download page at
http://solutions.brother.com/.
• If your computer does not have a CD-ROM drive you can download the latest drivers, manuals and utilities
for your model from the Brother Solutions Center at http://solutions.brother.com/. Some software
applications included on the CD-ROM may not be available as a download.
For USB interface cable
Windows
®
, go to page 14
Macintosh, go to page 17
For Wired Network
Windows
®
, go to page 20
Macintosh, go to page 24
For Wireless Network
Windows
®
and Macintosh,
go to page 28

14
Windows®
USB
For USB interface users
(Windows®XP Home/XP Professional/Windows Vista®/Windows®7)
18
Before you install
Make sure that your computer is ON and you are
logged on with Administrator rights.
19
Install MFL-Pro Suite
aPut the supplied installation CD-ROM into your
CD-ROM drive. If the model name screen
appears, choose your machine. If the language
screen appears, choose your language.
bThe CD-ROM Top menu will appear. Click
Install MFL-Pro Suite and click Yes if you
accept the license agreements. Follow the
on-screen instructions.
cChoose Local Connection (USB), and then
click Next. The installation continues.
dWhen this screen appears, go to the next step.
IMPORTANT
• DO NOT connect the USB cable yet.
• If there are any programs running, close them.
NOTE
• The screens may differ depending on your
operating system.
• The CD-ROM includes Nuance™ PaperPort™
12SE. This software supports Windows®XP
Home (SP3 or greater), XP Professional (SP3
or greater), XP Professional x64 Edition (SP2
or greater), Windows Vista®(SP2 or greater)
and Windows®7. Update to the latest
Windows®Service Pack before installing
MFL-Pro Suite.
NOTE
• For Windows Vista®and Windows®7, when
the User Account Control screen appears click
Continue or Yes.
• If the Brother screen does not appear
automatically, go to My Computer or
Computer then double-click the CD-ROM icon
and double-click start.exe.

15
Windows®
USB
Windows®Macintosh
USB
20
Connect the USB cable
aLift the scanner cover until it locks securely into
the open position.
bConnect the USB cable to the USB port
marked with a symbol a. You will find the
USB port inside the machine on the right, as
shown in the callout below.
cCarefully guide the USB cable into the cable
channel and out the back of the machine.
Connect the cable to your computer.
dLift the scanner cover to release the lock a.
Gently push the scanner cover support
down band close the scanner cover cusing
both hands.
eThe installation will continue automatically.
The installation screens appear one after
another.
fIf Environmental Advice for Imaging
Equipment screen appears, click Next.
gWhen the On-Line Registration screen is
displayed, follow the on-screen instructions.
Click Next.
hIf you do not want to set your machine as the
default printer, uncheck Set as Default Printer
and click Next.
IMPORTANT
Make sure that the cable does not restrict the
cover from closing, or an error may occur.
1
IMPORTANT
DO NOT cancel any of the screens during the
installation. It may take a few seconds for all
screens to appear.
NOTE
For Windows Vista®and Windows®7, when the
Windows®Security screen appears, click the
check box and click Install to complete the
installation correctly.
1
2
3

16
Windows®
USB
21
Finish and restart
aClick Finish to restart your computer.
After restarting the computer, you must log on
with Administrator rights.
bThe following screens will appear.
• When the Software Update Setting screen
appears, choose the software update setting
you want and click OK.
• When the Brother Product Research and
Support Program screen appears, select
your preference and follow the on-screen
instructions.
To install optional applications:
Now go to
Page 44
NOTE
• If an error message appears during the
software installation, run the Installation
Diagnostics located in Start/
All Programs/Brother/MFC-JXXX (where
MFC-JXXX is your model name).
• Depending on your security settings, a
Windows®Security or antivirus software
window may appear when using the machine
or its software. Please allow or permit the
window to continue.
NOTE
Internet access is required for the software
update and the Brother Product Research &
Support Program.
Finish
The installation is now
complete.
NOTE
XML Paper Specification Printer Driver
The XML Paper Specification Printer Driver is the
most suitable driver for Windows Vista®and
Windows®7 when printing from applications that
use the XML Paper Specification documents.
Please download the latest driver by accessing
the Brother Solutions Center at
http://solutions.brother.com/.

17
Macintosh
USB
Windows®Macintosh
USB
For USB interface users (Mac OS X v10.5.8, 10.6.x, 10.7.x)
18
Before you install
Make sure your machine is connected to the power
and your Macintosh is ON. You must be logged on
with Administrator rights.
19
Connect the USB cable
aLift the scanner cover until it locks securely into
the open position.
bConnect the USB cable to the USB port
marked with a symbol a. You will find the
USB port inside the machine on the right, as
shown in the callout below.
cCarefully guide the USB cable into the cable
channel and out the back of the machine.
Connect the cable to your Macintosh.
NOTE
For Mac OS X v10.5.0 to 10.5.7 users, upgrade to
Mac OS X v10.5.8 - 10.7.x.
IMPORTANT
• DO NOT connect the machine to a USB port on
a keyboard or a non-powered USB hub.
• Connect the machine directly to your
Macintosh.
IMPORTANT
Make sure that the cable does not restrict the
cover from closing, or an error may occur.
1

18
Macintosh
USB
dLift the scanner cover to release the lock a.
Gently push the scanner cover support
down band close the scanner cover cusing
both hands.
20
Install MFL-Pro Suite
aPut the supplied installation CD-ROM into your
CD-ROM drive.
bDouble-click the Start Here OSX icon to install.
If the model name screen appears, choose
your machine.
cChoose Local Connection (USB), and then
click Next. Follow the on-screen instructions.
dPlease wait for the software to install. After the
installation, the Brother software will search for
the Brother device. This will take a few
moments to complete.
eChoose your machine from the list, and then
click OK.
fWhen this screen appears, click Add Printer.
Choose your machine from the list. Click Add
and then click Next.
gWhen this screen appears, click Next.
The installation of MFL-Pro Suite is now
complete.
Go to step 21.
1
2
3

19
Macintosh
USB
Windows®Macintosh
USB
21
Download and install
Presto! PageManager
When Presto! PageManager is installed, OCR
capability is added to Brother ControlCenter2. You
can easily scan, share and organize photos and
documents using Presto! PageManager.
aOn the Brother Support screen, click the
Presto! PageManager to go to the
Presto! PageManager download site, and
follow the on-screen instructions.
Finish
The installation is now
complete.

20
Windows®
Wired Network
For wired network interface users
(Windows®XP Home/XP Professional/Windows Vista®/Windows®7)
18
Before you install
Make sure that your computer is ON and you are
logged on with Administrator rights.
19
Connect the network
cable
aLift the scanner cover until it locks securely into
the open position.
bConnect the network cable to the Ethernet port
marked with a symbol a. You will find the
Ethernet port inside the machine on the left, as
shown in the callout below. Remove the orange
protective cap before connecting the cable.
IMPORTANT
If there are any programs running, close them.
NOTE
• The screens may differ depending on your
operating system.
• The CD-ROM includes Nuance™ PaperPort™
12SE. This software supports Windows®XP
Home (SP3 or greater), XP Professional (SP3
or greater), XP Professional x64 Edition (SP2
or greater), Windows Vista®(SP2 or greater)
and Windows®7. Update to the latest
Windows®Service Pack before installing
MFL-Pro Suite.
• If you have previously set up your machine for
a wireless network and then want to set it up on
a wired network, you should check that the
machine’s Network I/F is set to
Wired LAN. The wireless network interface
will become inactive with this setting.
On your machine, press .
Press All Settings.
Press Network.
Swipe up or down, or press aor bto display
Network I/F.
Press Network I/F.
Press Wired LAN.
Press .
1