Brother MFC-9420CN User manual

Before you can use the machine, you must set up the hardware and install the software.
Please read this “Quick Setup Guide” for the correct setup procedure and installation
instructions.
Keep this “Quick Setup Guide”, User’s Guide and supplied CD-ROM in a convenient place for
quick and easy reference at all times.
Step 1
Setting Up the machine
Step 2
Installing the Drivers & Software
Setup is Complete!
Installing the Drivers & Software
Setting Up
the machine
Windows®
USB
Windows®
Parallel
Windows
NT®4.0
Parallel
Macintosh®
USB
Macintosh®
Network
Windows®
Network
For
Network Users
MFC-9420CN
Quick Setup Guide

Warning Caution Improper Setup Note User’s Guide
Indicates warnings
that must be
observed to prevent
possible personal
injury.
Caution specify
procedures you
must follow or avoid
to prevent possible
damage to the
machine or other
objects.
Alerts you to devices
and operations that
are not compatible
with the machine.
Indicates notes and
useful tips to
remember when
using the machine.
Indicates reference
to the User’s Guide.

1
Carton components may differ from one country to another. Save all packing materials and the carton.
*1The toner cartridges that come supplied with this machine are starter toners. Starter toners are toner cartridges that give
approximately half the page yield of the standard toner cartridge: 5000 pages (Black) and 3000 pages (Cyan, Magenta and
Yellow) at approximately 5% print coverage (A4 or Letter size).
*2Repacking kit is to be used ONLY for moving or shipping the machine.
Carton Components
Quick Setup Guide
CD-ROMs
For Windows®
For Macintosh®
User’s Guide
OPC Belt Cartridge AC Power Cord Telephone Line Cord Maintenance Label
Toner Cartridges
(Black, Cyan, Magenta and Yellow)*1
Telephone Line Cord
Adapter
(For Australia only)
Repacking Kit*2
Austraria & New Zealand users: Hong Kong, Malaysia & Singapore users:
The mains plug supplied with this machine is a grounded three pin plug. Make sure that the AC socket will
accept this grounded three pin plug. This machine must be grounded, If in doubt, call a qualified electrician.
Philipine & Thailand users:
The mains plug supplied with this machine is a side grounded two pin plug. Make sure that
the AC socket will accept this side grounded two pin plug. This machine must be grounded,
If in doubt, call a qualified electrician.
■To ensure safe operation the supplied plug must be inserted only into a standard power outlet that is
properly grounded through the standard electrical wiring. None grounded equipment may cause an
electrical shock hazard, and may cause excessive electrical noise radiation.
■The interface cable is not a standard accessory. Please purchase the appropriate interface cable for
the interface you intend to use (Parallel, USB or Network).
■Do NOT connect the interface cable at this time. Connecting the interface cable is done during the
software installation process.
■USB interface cable
Please make sure you use a USB 2.0 interface cable that is no longer than 2 metres.
■Parallel interface cable
Please make sure you use a Parallel interface cable that is no longer than 2 metres.
Use a shielded interface cable that is IEEE 1284-compliant.
1. Automatic Document Feeder (ADF)
2. Control Panel
3. Face-down Output Tray
Support Flap with Extension
(Support Flap)
4. Front Cover
5. Paper Tray
6. Power Switch
7. Back Cover
8. Document Cover
9. ADF Document Output Support Flap
1
6
9
2
3
4
5
8
7
■Getting Started

2
Control Panel
1One Touch keys 2Job Cancel key 3Fax and telephone keys
4Liquid Crystal Display 5Secure Print key 6Dial Pad
7Stop/Exit key 8Start keys 9Navigation keys
10 Mode keys 11 Copy keys 12 Shift key
For the details of the control panel, see "Control panel overview" in Chapter 1 of the User’s Guide.
■This machine is heavy and weighs approximately 34.5 kg. To prevent injuries, you should never try to
lift the machine without assistance.
■When you lift the machine make sure you use the handholds at the bottom four corners of the machine.
12 11 10 9
1234 567
8
01/03 15:25 Fax
Sleep

3
Table of Contents
Setting Up the machine
1. Install the Toner cartridges ............................................................................... 4
2. Remove the protective parts of the Fusing Unit .............................................5
3. Install the OPC Belt Cartridge...........................................................................6
4. Load Paper in the Paper Tray ...........................................................................7
5. Install the Power Cord and Phone Line ...........................................................8
6. Set Your Country (For Australia / New Zealand Customer Only) .................. 9
7. Setting the Date and Time .................................................................................9
8. Setting your Station ID ....................................................................................10
9. Selecting a Receive Mode ...............................................................................10
10. Setting the LCD Contrast ................................................................................11
Installing the Drivers & Software
Supplied CD-ROM “MFL-Pro Suite” ...............................................................................12
For USB Interface Cable Users
■For Windows®98/98SE/Me/2000 Professional/XP ...........................................14
For Parallel Interface Cable Users
■For Windows®98/98SE/Me/2000 Professional/XP ...........................................17
For Windows NT®Workstation Version 4.0 Users .......................................................20
For Network Interface Cable Users
■For Windows®98/98SE/Me/NT/2000 Professional/XP .....................................22
For USB Interface Cable Users.......................................................................................24
■For Mac OS®9.1 to 9.2 .......................................................................................24
■For Mac OS®X 10.2.4 or greater........................................................................26
For Network Interface Cable Users ................................................................................29
■For Mac OS®9.1 to 9.2 .......................................................................................29
■For Mac OS®X 10.2.4 or greater........................................................................31
■For Network Users
Installing the BRAdmin Professional Configuration Utility .........................................34
■For Windows®users...........................................................................................34
Setting your IP Address, Subnet Mask and Gateway using BRAdmin Professional
(For Windows®Users) ...................................................................................................35
■Options and Consumables
Options .............................................................................................................................36
Replacement Consumables............................................................................................36
Step 1
Step 2

4
Setting Up the machine
Do NOT connect the interface cable.
Connecting the interface cable is
done during the software
installation process.
1Remove the protective tape.
2Open the front cover.
3Remove the protective part.
4Take out all four toner cartridges from the
machine.
5Carefully pull the red protective paper out of
the machine.
Ensure the laser glass cover is down.
6Rock the toner cartridge 3 to 4 times.
7Pull off the tape labelled REMOVE, and
then remove the orange protective cover.
1Install the Toner
cartridges
Front cover
REMOVE tape Protective cover
Go to the next page
Step 1

5
Setting Up
the machine
Windows®
USB
Windows®
Parallel
Windows
NT®4.0
Parallel
Macintosh®
USB
Macintosh®
Network
Windows®
Network
For
Network Users
8Install the toner cartridge by sliding it into
the correct guide. Do not try to push or lock
the toner cartridge in; it must rest loosely in
the guide rails and will automatically be
positioned properly when the front cover is
closed. Match the cartridge color label to the
corresponding label on the machine.
9Repeat steps 6through 8for the
remaining toner cartridges.
0Close the front cover.
1Open the back cover (1) and the scanner
unit (2) of the machine.
2Pull out the protective parts from both sides
of the fusing unit.
3Close the scanner unit and the back cover.
K
Y
M
C
K
Y
M
C
2Remove the protective
parts of the Fusing Unit

6
Do NOT touch the green surface of
the OPC belt.
Do NOT expose the OPC belt
cartridge to bright room light or
sunlight for more than two minutes
to avoid damaging the belt. Leave
the cartridge in its packaging until
immediately before installing.
1Lift the Scanner Unit.
2Lift the Inside cover so that it latches under
the scanner unit.
3Remove the orange belt tension release
pins from both sides of the OPC belt
cartridge. Remove the protective sheet.
4Put the OPC belt cartridge into the machine
guides with the flat side facing you.
5Lock the belt cartridge lock levers.
6Close the Inside cover and then close the
Scanner Unit.
3Install the OPC Belt
Cartridge
Scanner unit
Inside cover
Protective sheet
Belt tension
release pin
OPC belt
cartridge
Belt cartridge lock levers
Step 1 Setting Up the machine

7
Setting Up
the machine
Windows®
USB
Windows®
Parallel
Windows
NT®4.0
Parallel
Macintosh®
USB
Macintosh®
Network
Windows®
Network
For
Network Users
1Pull the paper tray completely out of the
machine.
2While pressing the paper guide release
lever, slide the adjusters to fit the paper
size.
Check that the guides are firmly in the slots.
3Fan the stack of paper well to avoid paper
jams and misfeeds.
4Put the paper in the paper tray.
Check that the paper is flat in the tray and
below the maximum paper mark.
5Put the paper tray firmly back in the
machine.
4Load Paper in the Paper
Tray
Paper guide
Paper guide
For details on supported paper
specifications, see “Acceptable paper and
other media” in Chapter 2 of the User’s
Guide.
Maximum paper mark
Output paper tray
support flap

8
DO NOT connect the parallel or USB
cable yet.
1Make sure that the power switch is off.
Connect the AC power cord to the machine.
2Plug the AC power cord into an AC outlet.
Turn the power switch on.
3Connect one end of the telephone line cord
to the socket on the machine marked LINE
and the other end to a modular wall socket.
Warning
■The machine must be fitted with an earthed plug.
■Since the machine is grounded through the power
outlet, you can protect yourself from potentially
hazardous electrical conditions on the telephone
network by keeping the power cord connected to
your machine when you connect it to a telephone
line. Similarly, you can protect yourself when you
want to move your machine by disconnecting the
telephone line first and then the power cord.
5Install the Power Cord
and Phone Line
If you are sharing one phone line with an
external telephone, connect it as shown
below.
If you are sharing one phone line with an
external telephone answering machine,
connect it as shown below.
Please set the receive mode to External
TAD if you have an external answering
machine.
For more details, see “Connecting an
external telephone answering device (TAD)”
in Chapter 3 of the User’s Guide.
(Example
for Australia)
TAD
TAD
(Example
for Australia)
Step 1 Setting Up the machine

9
Setting Up
the machine
Windows®
USB
Windows®
Parallel
Windows
NT®4.0
Parallel
Macintosh®
USB
Macintosh®
Network
Windows®
Network
For
Network Users
You must set your country so that the machine
works correctly on local telecommunication lines
in each country.
1Check that the power is turned on by
plugging in the power cord and turn the
power switch on.
Press Menu/Set.
2Press or to select the country
(AUSTRALIA or NEWZEALAND).
Press Menu/Set when the LCD shows your
country.
3The LCD prompts you to make sure of the
country again.
4If the LCD shows the correct country, press
1to go to Step 5.
—OR—
Press 2to go back to Step 1to select the
country again.
5After the LCD shows Accepted for two
seconds, it shows Please Wait.
The machine displays the date and time, and prints it
on every fax you send.
1Press Menu/Set.
2Press 0.
3Press 2.
4Enter the last two digits of the year on the
dial pad, and then press Menu/Set.
(e.g. Enter 0, 5for 2005.)
5Enter the two digits for the month on the dial
pad, and then press Menu/Set.
(e.g. Enter 0, 3for March)
6Enter the two digits for the day on the dial
pad, and then press Menu/Set.
(e.g. Enter 0, 1.)
7Enter the time in 24-hour format on the dial
pad, and then press Menu/Set.
(e.g. Enter 1, 5, 2, 5for 3:25 P.M.)
8Press Stop/Exit.
6
Set Your Country
(For Australia / New
Zealand Customer Only)
Set Country
Press Set Key
Australia
Select ▲▼ & Set
Australia?
1.Yes 2.No
Australia?
Accepted
7Setting the Date and Time
Date/Time
Year:2005
Date/Time
Month:03
Date/Time
Day:01
Date/Time
Time:15:25
If you make a mistake, press Stop/Exit to
start from Step 1.

10
You should store your name and fax number so it will
print on all fax pages you send.
1Press Menu/Set.
2Press 0.
3Press 3.
4Enter your fax number (up to 20 digits) on
the dial pad, and then press Menu/Set.
5Enter your telephone number (up to 20
digits) on the dial pad, and then press
Menu/Set.
(If your telephone number and fax number
are the same, enter the same number
again.)
6Use the dial pad to enter your name (up to
20 characters), and then press Menu/Set.
7Press Stop/Exit.
There are four possible receive modes: Fax Only,
Fax/Tel, Manual and External TAD.
Choose the Receive Mode which best suits your
needs.
8Setting your Station ID
Station ID
Fax:
Station ID
Tel:
Station ID
Name:
■Refer to the following chart for entering
your name.
■If you need to enter a character that is on
the same key as the previous character,
press to move the cursor to the right.
Press
key
One
time
Two
times
Three
times
Four
times
2ABC2
3DEF3
4GH I 4
5JKL5
6MNO 6
7PQRS
8TUV8
9WX Y Z
For more details, see “Entering Text” in
Appendices B of the User's Guide.
9Selecting a Receive Mode
Are you connecting an external telephone or external
telephone answering device to the machine?
Are you using the voice
message function of your
external telephone answering
device?
Do you want the machine to answer fax and
telephone calls automatically?
Do you want to use the machine for Fax
only?
Fax Only
The machine
automatically answers
every call as a fax.
Fax/Tel
The machine controls
the line and
automatically answers
every call. If the call is
not a fax, the machine
will ring for you to pick
up the call.
Manual
You control the phone
line and must answer
every call yourself.
External TAD
Your external telephone
answering device (TAD)
automatically answers
every call. Voice
messages are stored on
the external TAD. Fax
messages are printed.
Yes No
Yes
No
No
Yes
No
Yes
Step 1 Setting Up the machine

11
Setting Up
the machine
Windows®
USB
Windows®
Parallel
Windows
NT®4.0
Parallel
Macintosh®
USB
Macintosh®
Network
Windows®
Network
For
Network Users
1Press Menu/Set.
2Press 0.
3Press 1.
4Press or to select the mode.
Press Menu/Set.
5Press Stop/Exit.
You can change the contrast to help the LCD look
lighter or darker.
1Press Menu/Set.
2Press 1.
3Press 7.
4Press to increase the contrast.
—OR—
Press to decrease the contrast.
Press Menu/Set.
5Press Stop/Exit.
For more details, see “Receiving a fax” in
Chapter 6 of the User's Guide.
10 Setting the LCD Contrast
Go to Next page to
install the drivers & software

12
Installing the Drivers & Software
The CD-ROM includes the following items:
Install MFL-Pro Suite
You can install the MFL-Pro Suite and multifunction
drivers.
Install Optional Applications
You can install additional MFL-Pro Suite software
utilities.
Documentation*1
View the User’s Guide and other documentation in
PDF format (Viewer included).
On-Line Registration
You will be pointed to the Brother Product
Registration Web page for quick registration of your
machine.
Brother Solutions Center
Brother contact information and web site links offering
the latest news and support information.
Repair MFL-Pro Suite
(For USB and Parallel cable users only.)
If you experience errors while installing the MFL-Pro
Suite, you can use this function to automatically repair
and re-install the software.
Start Here OS 9.1-9.2
You can install the printer driver, scanner driver and
Presto!®PageManager®for Mac OS®9.1 - 9.2.
Start Here OSX
You can install the printer driver, scanner driver,
Brother ControlCenter2 and Presto!®PageManager®
for Mac OS®10.2.4 or greater.
Readme.html
You can get important information and
troubleshooting tips.
Documentation*1
View the User’s Guide and other documentation in
PDF format.
Brother Solutions Center
You can access the Brother Solutions Center, a Web
site offering information about your Brother product
including FAQs, User’s Guides, Driver updates and
Tips for using your machine.
On-Line Registration
You will be pointed to the Brother Product
Registration Web Page for quick registration of your
machine.
Supplied CD-ROM “MFL-Pro Suite”
The MFL-Pro Suite includes Printer Driver,
Scanner Driver, Brother ControlCenter2,
ScanSoft
®
PaperPort
®
9.0SE, ScanSoft
®
OmniPage
®
and True Type
®
fonts.
PaperPort®9.0SE is a document management
application for viewing scanned documents.
ScanSoft®OmniPage®, which is integrated into
PaperPort®9.0SE, is an OCR application that
converts an image into text and inserts it into
your default word processor.
*1The User’s Guide on the CD-ROM includes the
Software and Network User’s Guide for features
available when connected to a computer (e.g.
Printing and scanning).
Step 2

13
Setting Up
the machine
Windows®
USB
Windows®
Parallel
Windows
NT®4.0
Parallel
Macintosh®
USB
Macintosh®
Network
Windows®
Network
For
Network Users
Follow the instructions on this page for your operating system and interface cable.
For the latest drivers and to find the best solution for your problem or question, access the Brother Solutions
Center directly from the driver or go to http://solutions.brother.com
Step 2
USB Interface Cable Users .......................................... Go to page 14
(For Windows®98/98SE/Me/2000 Professional/XP)
Parallel Interface Cable Users ..................................... Go to page 17
(For Windows®98/98SE/Me/2000 Professional/XP)
Windows NT®Workstation Version 4.0 Users........... Go to page 20
(For Parallel Interface Cable Users)
Network Interface Cable Users
■For Mac OS®9.1 to 9.2 ............................................. Go to page 29
■For Mac OS®X 10.2.4 or greater ............................. Go to page 31
Network Interface Cable Users.................................... Go to page 22
USB Interface Cable Users
■For Mac OS®9.1 to 9.2 ............................................. Go to page 24
■For Mac OS®X 10.2.4 or greater ............................. Go to page 26
For Network Users........................................................ Go to page 34
For Windows®XP Professional x64 Edition users,
go to http://solutions.brother.com
for driver downloads and installation steps
Installing the Drivers & Software

14
Make sure that you have completed the instructions from Step 1 “Setting Up
the machine” on pages 4 - 11.
1Disconnect the machine from the power
socket (and from your computer, if you have
already connected an interface cable).
2Turn on your computer.
(For Windows®2000 Professional/XP, you
must be logged on with Administrator
rights.)
3Insert the supplied CD-ROM for Windows®
into your CD-ROM drive. If the language
screen appears, select your language.
4The CD-ROM main menu will appear.
Click Install MFL-Pro Suite.
5After reading and accepting the ScanSoft®
PaperPort®9.0SE License Agreement, click
Yes.
6The installation of PaperPort®9.0SE will
automatically start and is followed by the
installation of MFL-Pro Suite.
7When the Brother MFL-Pro Suite Software
License Agreement window appears, read
the agreement, then click Yes if you agree
to its terms.
8Select Local Connection, and then click
Next.
The installation will continue.
For USB Interface Cable Users
(For Windows®98/98SE/Me/2000 Professional/XP)
Please close any applications running before
installing the MFL-Pro Suite.
If this window does not appear, use Windows®
Explorer to run the setup.exe program from
the root directory of the Brother CD-ROM. If you want to install the PS driver (BR-Script 3
printer driver), select Custom Install and then
follow the on-screen instructions. When the
Select Components screen appears, check
PS Printer Driver, and then continue
following the on-screen instructions.
Step 2 Installing the Drivers & Software

15
9When this screen appears, connect the
USB interface cable to your PC, and then
connect it to the machine.
(For Windows® XP)
(For Windows®98/98SE/Me/2000)
DO NOT connect the machine to a
USB port on a keyboard or a non-
powered USB hub.
0Plug in the power cord and turn on the
machine.
It will take a few seconds for the installation
screen to appear.
The installation of the Brother drivers will
automatically start. The screens appear one
after another. Please wait, it will take a few
seconds for all the screens to appear.
DO NOT try to cancel any of the
screens during this installation.
AWhen the On-Line Registration screen is
displayed, make your selection and follow
the on-screen instructions.
Brother recommends that you connect the
machine directly to your computer.
Continued ...
Installing the Drivers & Software
Setting Up
the machine
Windows®
USB
For
Network Users

16
BClick Finish to restart your computer.
(After restarting the computer, for
Windows®2000 Professional/XP, you must
be logged on with Administrator rights.)
The MFL-Pro Suite, Brother Printer
Driver and Scanner driver have been
installed and the installation is now
complete.
For USB Interface Cable Users
(For Windows®98/98SE/Me/2000 Professional/XP)
After restarting the computer, the Installation
Diagnostics will run automatically. If the
installation is unsuccessful, the installation
results window will be shown. If the
Installation Diagnostics shows a failure,
please follow the on-screen instruction or read
on-line help and FAQ's in Start/All Programs/
Brother/MFL-Pro Suite MFC-9420CN.
Step 2 Installing the Drivers & Software

17
Make sure that you have completed the instructions from Step 1 “Setting Up
the machine” on pages 4 - 11.
1Disconnect the machine from the power
socket (and from your computer, if you have
already connected an interface cable).
2Turn on your computer.
(For Windows®2000 Professional/XP, you
must be logged on with Administrator
rights.)
3Insert the supplied CD-ROM for Windows®
into your CD-ROM drive. If the language
screen appears, select your language.
4The CD-ROM main menu will appear.
Click Install MFL-Pro Suite.
5After reading and accepting the ScanSoft®
PaperPort®9.0SE License Agreement, click
Yes.
6The installation of PaperPort®9.0SE will
automatically start and is followed by the
installation of MFL-Pro Suite.
For Parallel Interface Cable Users
(For Windows®98/98SE/Me/2000 Professional/XP)
Please close any applications running before
installing the MFL-Pro Suite.
If this window does not appear, use Windows®
Explorer to run the setup.exe program from
the root directory of the Brother CD-ROM.
Continued ...
Installing the Drivers & Software
Setting Up
the machine
For
Network Users Windows®
Parallel
Windows®
USB

18
7When the Brother MFL-Pro Suite Software
License Agreement window appears, read
the agreement, then click Yes if you agree
to its terms.
8Select Local Connection, and then click
Next.
The installation will continue.
9When this screen appears, connect the
parallel interface cable to your PC, and then
connect it to the machine.
(For Windows® XP)
(For Windows®98/98SE/Me/2000)
DO NOT plug in the power cord
before connecting the parallel
interface cable. It may cause
damage to your machine.
For Parallel Interface Cable Users
(For Windows®98/98SE/Me/2000 Professional/XP)
If you want to install the PS driver (BR-Script 3
printer driver), select Custom Install and then
follow the on-screen instructions. When the
Select Components screen appears, check
PS Printer Driver, and then continue
following the on-screen instructions.
Brother recommends that you connect the
machine directly to your computer.
Step 2 Installing the Drivers & Software