Brother MFC-9125CN User manual

USER’S GUIDE
MFC-9125CN
MFC-9325CW
Version 0
ARL/ASA/NZ

If you need to call Customer Service
Please complete the following information for future
reference:
Model Number: MFC-9125CN and MFC-9325CW
(Circle your model number)
Serial Number: 1
Date of Purchase:
Place of Purchase:
1The serial number is on the back of the unit. Retain
this User’s Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product
should you lose your receipt; and
may support an insurance claim by you in the event of product loss
covered by insurance.
© 2011 Brother Industries, Ltd.

i
Approval Information and Compilation and
Publication Notice
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE
FITTED WITH THE APPROPRIATE CONNECTOR.
APPROVAL INFORMATION
Brother advises that this product may not function correctly in a country other than where it was
originally purchased, and does not offer any warranty in the event that this product is used on
public telecommunication lines in other countries.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.

ii
Table of Contents
Section I General
1 General information 2
Using the documentation.......................................................................................2
Symbols and conventions used in the documentation ....................................2
Accessing the Software User’s Guide and Network User’s Guide ........................3
Viewing documentation ...................................................................................3
Accessing Brother Support (For Windows®) .........................................................5
Control panel overview ..........................................................................................6
Data LED indications .....................................................................................10
2 Loading paper and documents 11
Loading paper and print media ............................................................................11
Loading paper in the standard paper tray......................................................11
Loading paper in the manual feed slot ..........................................................13
Unprintable area ............................................................................................17
Acceptable paper and other print media..............................................................18
Type and size of paper ..................................................................................18
Handling and using special paper .................................................................20
Loading documents .............................................................................................23
Using the automatic document feeder (ADF) ................................................23
Using the scanner glass (Flatbed).................................................................24
3 General Setup 25
Mode Timer..........................................................................................................25
Paper settings......................................................................................................25
Paper Type ....................................................................................................25
Paper Size .....................................................................................................25
Volume settings ...................................................................................................26
Ring volume...................................................................................................26
Beeper volume ..............................................................................................26
Speaker volume.............................................................................................26
Set Daylight Saving Time ....................................................................................27
Ecology features ..................................................................................................27
Toner Save ....................................................................................................27
Sleep Time ....................................................................................................27
LCD Contrast .......................................................................................................28
Dial Prefix ............................................................................................................28
Setting up the prefix number .........................................................................28
Changing the prefix number ..........................................................................28

iii
4 Security features 29
Secure Function Lock 2.0 (MFC-9325CW only)..................................................29
Setting the password for the administrator ...................................................29
Changing the password for the administrator................................................30
Setting up the public user mode ....................................................................30
Setting up restricted users.............................................................................31
Turning Secure Function Lock on/off.............................................................31
Switching Users.............................................................................................32
Memory Security (MFC-9125CN only).................................................................32
Setting up the password ...............................................................................33
Changing your memory security password ...................................................33
Turning memory security on/off .....................................................................33
Setting Lock.........................................................................................................34
Setting up the password................................................................................34
Changing your Setting Lock password ..........................................................34
Turning Setting Lock on/off............................................................................35
Restricting dialling................................................................................................35
Dial pad restriction.........................................................................................35
One Touch restriction ....................................................................................35
Speed Dial restriction ....................................................................................36
Section II Fax
5 Sending a fax 38
How to fax............................................................................................................38
Entering fax mode .........................................................................................38
Sending a fax from the ADF ..........................................................................38
Sending a fax from the scanner glass ...........................................................38
Faxing Letter size document from the scanner glass ....................................39
Cancelling a fax in progress ..........................................................................39
Broadcasting (black & white only)........................................................................39
Cancelling a Broadcast in progress...............................................................40
Additional sending operations..............................................................................40
Sending faxes using multiple settings ...........................................................40
Electronic cover page (black & white only)....................................................41
Contrast.........................................................................................................42
Changing Fax Resolution ..............................................................................42
Dual access (black & white only)...................................................................43
Real Time Transmission................................................................................43
Overseas Mode .............................................................................................44
Delayed Fax (black & white only) ..................................................................44
Delayed batch transmission (black & white only) ..........................................44
Checking and cancelling waiting jobs............................................................45
Sending a fax manually .................................................................................45
Out of memory message ...............................................................................45

iv
6 Receiving a fax 46
Receive modes ....................................................................................................46
Choosing the receive mode...........................................................................46
Using receive modes ...........................................................................................47
Fax Only ........................................................................................................47
Fax/Tel...........................................................................................................47
Manual...........................................................................................................47
External TAD .................................................................................................47
Receive Mode settings ........................................................................................48
Ring Delay .....................................................................................................48
F/T Ring Time (Fax/Tel mode only)...............................................................48
Fax Detect .....................................................................................................49
Setting the Print Density ................................................................................49
Additional receiving operations............................................................................50
Printing a reduced incoming fax ....................................................................50
Setting the Fax Receive Stamp (black & white only).....................................50
Receiving faxes into memory (black & white only) ........................................50
Printing a fax from the memory .....................................................................51
Out of Paper Reception (black & white only).................................................51
7 Telephone and external devices 52
Telephone line services .......................................................................................52
Do you have Voice Mail?...............................................................................52
Telephone Service for Australia...........................................................................52
Distinctive Ring..............................................................................................52
Telephone Service for New Zealand ...................................................................54
FaxAbility .......................................................................................................54
Telephone Service for Some Countries...............................................................55
Distinctive Ringing (For Singapore and Hong Kong).....................................55
Caller ID (not available in India) ....................................................................56
Connecting an external TAD................................................................................57
Connections...................................................................................................58
Recording an outgoing message (OGM).......................................................58
Multi-line connections (PABX) .......................................................................58
External and extension telephones......................................................................59
Operation from external or extension telephones .........................................59
For Fax/Tel mode only...................................................................................59
Connecting an external or extension telephone ............................................59
Using a non-Brother cordless external handset ............................................60
Using Remote Codes ....................................................................................60

v
8 Dialling and storing numbers 62
How to dial...........................................................................................................62
Manual dialling...............................................................................................62
One touch Dialling .........................................................................................62
Speed dialling................................................................................................62
Search ...........................................................................................................62
Fax redial.......................................................................................................63
Storing numbers ..................................................................................................63
Storing a pause .............................................................................................63
Storing One Touch Dial numbers ..................................................................64
Storing Speed Dial numbers..........................................................................65
Changing One Touch and Speed Dial numbers............................................67
Setting up Groups for Broadcasting ..............................................................68
Combining quick dial numbers ......................................................................70
Tone or Pulse (not available in New Zealand)...............................................70
9 Remote Fax Options (black & white only) 71
Fax Forwarding....................................................................................................71
Fax Storage .........................................................................................................72
PC Fax Receive...................................................................................................72
Changing Remote Fax Options ...........................................................................73
Turning off Remote Fax Options ...................................................................74
Remote retrieval ..................................................................................................74
Setting a Remote Access Code.....................................................................74
Using your Remote Access Code..................................................................75
Retrieving fax messages ...............................................................................75
Changing the Fax Forwarding number ..........................................................76
Remote fax commands........................................................................................77
10 Polling 78
Polling receive .....................................................................................................78
Secure polling................................................................................................78
Delayed polling..............................................................................................78
Sequential polling ..........................................................................................79
Polled transmit (black & white only).....................................................................79
Setup for polled transmit................................................................................79
Setup for polled transmit with a secure code.................................................80
11 Printing reports 81
Fax reports...........................................................................................................81
Transmission verification report.....................................................................81
Fax Journal....................................................................................................82
Reports ................................................................................................................82
How to print a report......................................................................................83

vi
Section III Copy
12 Making copies 86
How to copy .........................................................................................................86
Entering copy mode.......................................................................................86
Making a single copy .....................................................................................86
Making multiple copies ..................................................................................86
Stop copying..................................................................................................86
Copy options (temporary settings).......................................................................87
Enlarging or reducing the image copied ........................................................87
Using the Options key ...................................................................................88
Improving copy quality...................................................................................89
Sorting copies using the ADF ........................................................................89
Adjusting Contrast, Colour and Brightness....................................................89
Making N in 1 copies (page layout) ...............................................................90
Out of memory message .....................................................................................92
Section IV Direct printing
13 Printing photos from a digital camera (MFC-9325CW only) 94
Before using PictBridge .......................................................................................94
PictBridge requirements ................................................................................94
Using PictBridge ..................................................................................................94
Setting your digital camera ............................................................................94
Printing images ....................................................................................................95
DPOF printing................................................................................................96
Printing images with Secure Function Lock 2.0 enabled (MFC-9325CW only) .........96
Connecting a camera as a storage device ..........................................................98
Understanding the error messages .....................................................................98
14 Printing data from a USB Flash memory drive
(MFC-9325CW only) 99
Supported file formats..........................................................................................99
Creating a PRN or PostScript®3™ file for direct printing....................................99
Printing data directly from the USB Flash memory drive (MFC-9325CW only) .......100
Printing data directly from the USB flash memory drive with Secure Function
Lock 2.0 enabled (MFC-9325CW only) ..........................................................101
Understanding the error messages ...................................................................103

vii
Section V Software
15 Software and Network features 106
Section VI Appendixes
A Safety and legal 108
Compilation and Publication ..............................................................................108
Choosing a location ...........................................................................................108
To use the product safely ..................................................................................110
Important Information for Australia ....................................................................115
IMPORTANT-For Your Safety .....................................................................115
Important safety instructions........................................................................115
Important Information for New Zealand .............................................................117
IMPORTANT-For Your Safety .....................................................................117
Important Safety Instructions.......................................................................117
IMPORTANT NOTICE.................................................................................120
Important Information for Some Countries.........................................................121
Important Safety Instructions.......................................................................121
Regulation .........................................................................................................123
Disconnect device .......................................................................................123
Approval Information ...................................................................................123
LAN connection ...........................................................................................123
Radio interference .......................................................................................123
International ENERGY STAR®Qualification Statement..............................123
Trademarks........................................................................................................124
Open Source Licensing Remarks......................................................................125
Unlawful use of copying equipment ...................................................................125
B Options 126
Memory board....................................................................................................126
Installing extra memory ...............................................................................126

viii
C Troubleshooting and routine maintenance 128
Troubleshooting .................................................................................................128
If you are having difficulty with your machine ..............................................128
Improving the print quality ...........................................................................136
Setting Dial Tone detection .........................................................................144
Telephone line interference/VoIP ................................................................144
Error and maintenance messages.....................................................................145
Transferring your faxes or Fax Journal report .............................................151
Document jams............................................................................................152
Paper jams ..................................................................................................153
Routine maintenance.........................................................................................158
Cleaning the outside of the machine ...........................................................158
Cleaning the scanner glass .........................................................................159
Cleaning the LED heads..............................................................................160
Cleaning the corona wires ...........................................................................161
Cleaning the drum unit ................................................................................163
Cleaning the paper pick-up rollers...............................................................167
Calibration ...................................................................................................168
Auto Registration .........................................................................................169
Manual Registration.....................................................................................169
Frequency (Colour Correction) ....................................................................169
Replacing the consumable items.......................................................................170
Replacing a Toner cartridge ........................................................................172
Drum units ...................................................................................................177
Replacing the belt unit .................................................................................181
Replacing the waste toner box ....................................................................185
Replacing periodic maintenance parts...............................................................190
Machine Information ..........................................................................................191
Checking the Serial Number........................................................................191
Checking the Page Counters.......................................................................191
Checking the remaining life of parts ............................................................191
Reset Functions...........................................................................................191
How to reset the machine............................................................................192
Packing and shipping the machine ....................................................................192
D Menu and features 197
On-screen programming....................................................................................197
Menu table...................................................................................................197
Memory storage...........................................................................................197
Menu keys .........................................................................................................197
How to access the menu mode ...................................................................198
Menu table .........................................................................................................199
Entering text.......................................................................................................217

ix
E Specifications 219
General..............................................................................................................219
Print media.........................................................................................................221
Fax.....................................................................................................................222
Copy ..................................................................................................................223
Scan ..................................................................................................................224
Print ...................................................................................................................225
Interfaces...........................................................................................................226
PictBridge (MFC-9325CW)................................................................................227
Direct Print feature (MFC-9325CW) ..................................................................228
Computer requirements.....................................................................................229
Consumable items.............................................................................................231
Ethernet wired network......................................................................................232
Ethernet wireless network (MFC-9325CW) .......................................................234
Authentication and encryption for wireless users only.................................236
Wireless one-push configuration .................................................................238
F Glossary 239
G Index 243

x

Section I
General I
General information 2
Loading paper and documents 11
General Setup 25
Security features 29

2
1
Using the
documentation 1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation 1
The following symbols and conventions are
used throughout the documentation.
Follow all warnings and instructions marked
on the product.
General information 1
Bold Bold typeface identifies specific
keys on the product’s control
panel or on the computer
screen.
Italics Italicized typeface emphasizes
an important point or refers you
to a related topic.
Courier
New
Text in Courier New font
identifies messages on the
LCD of the product.
WARNING
WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injuries.
CAUTION
CAUTION indicates a potentially hazardous
situation which, if not avoided, may result in
minor or moderate injuries.
IMPORTANT
IMPORTANT indicates a potentially
hazardous situation which, if not avoided,
may result in damage to property or loss of
product functionality.
Electrical Hazard icons alert you to
possible electrical shock.
Improper Setup icons alert you to
devices and operations that are not
compatible with the product.
Hot Surface icons warn you not to
touch product parts that are hot.
Fire Hazard icons alert you to the
possibility of fire.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the operation
works with other features.

General information
3
1
Accessing the
Software User’s Guide
and Network User’s
Guide 1
This User’s Guide does not contain all the
information about the machine such as how
to use the advanced features of Fax, Printer,
Scanner, PC Fax and Network. When you are
ready to learn detailed information about
these operations, read the Software User’s
Guide and Network User’s Guide.
Viewing documentation 1
Viewing documentation (Windows®)1
To view the documentation, from the Start
menu, select Brother, MFC-XXXX (where
XXXX is your model name) from the
programs group, and then choose User’s
Guides in PDF format.
If you have not installed the software, you can
find the documentation by following the
instructions below:
aTurn on your PC.
Insert the Brother CD-ROM into your
CD-ROM drive.
bIf the language selection screen
appears, click your language.
cIf the model name screen appears, click
your model name. The CD-ROM main
menu will appear.
If this window does not appear, use
Windows®Explorer to find and run the
start.exe program from the root directory
of the Brother CD-ROM.
dClick Documentation.
eClick the documentation you want to
read:
User’s Guide for stand-alone
operations, Software User’s Guide,
Network User’s Guide and Quick
Setup Guide.

Chapter 1
4
How to find scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide: 1
Scanning a document using the TWAIN
driver in Chapter 2
Scanning a document using the WIA
driver (Windows®XP/Windows
Vista®/Windows®7) in Chapter 2
Using ControlCenter3 in Chapter 3
Network Scanning in Chapter 12
ScanSoft™ PaperPort™ 11SE with
OCR How-to-Guides: 1
The complete ScanSoft™
PaperPort™ 11SE with OCR
How-to-Guides can be viewed from the
Help selection in the ScanSoft™
PaperPort™ 11SE application.
How to find Network setup
instructions 1
Your machine can be connected to a wireless
or wired network. You can find basic setup
instructions in the Quick Setup Guide. If your
wireless access point supports Wi-Fi
Protected Setup or AOSS™, follow the steps
in the Quick Setup Guide. For more
information about network setup please see
the Network User's Guide.
Viewing documentation (Macintosh) 1
aTurn on your Macintosh.
Insert the Brother CD-ROM into your
CD-ROM drive.
bThe following window will appear.
cDouble-click the Documentation icon.
dIf the language selection screen
appears, double-click your language.
eDouble-click the documentation you
want to read:
User's Guide for stand-alone
operations, Software User's Guide and
Network User's Guide.

General information
5
1
How to find scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide: 1
Scanning in Chapter 8
Using ControlCenter2 in Chapter 9
Network Scanning in Chapter 12
Presto! PageManager User’s Guide: 1
Note
Presto! PageManager is available as a
download from
http://nj.newsoft.com.tw/download/brother/
PM9SEInstaller_BR_multilang.dmg .
The complete Presto! PageManager
User’s Guide can be viewed from the Help
selection in the Presto! PageManager
application.
How to find Network setup
instructions 1
Your machine can be connected to a wireless
or wired network. You can find basic setup
instructions in the Quick Setup Guide. If your
wireless access point supports Wi-Fi
Protected Setup or AOSS™, follow the steps
in the Quick Setup Guide. For more
information about network setup please see
the Network User's Guide.
Viewing the Mobile Print/Scan Guide
documentation 1
This Guide provides useful information about
printing JPEG and PDF files from your mobile
device and scanning from your Brother
machine to your mobile device when
connected on a WiFi network.
You can find the documentation at the
Brother Solutions Center at
http://solutions.brother.com/.
Accessing Brother
Support
(For Windows®)1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) and on the Brother CD-ROM.
Click Brother Support on the main menu.
The following screen will appear:
To access our website
(http://www.brother.com/), click
Brother Home Page.
For the latest news and product support
information
(http://solutions.brother.com/), click
Brother Solutions Center.
To visit our website for original Brother
Supplies
(http://www.brother.com/original/), click
Supplies Information.
To return to the main page, click Back or
if you have finished, click Exit.

Chapter 1
6
Control panel overview 1
MFC-9125CN and MFC-9325CW have similar keys.
1234 56
1011
1234 56
1011
01/07 15:30 Fax
Res:Standard
1234 56
1011
01/07 15:30 Fax
Res:Standard

General information
7
1
01/07 15:30 Fax
Res:Standard
34 5 6 7 8
91011
01/07 15:30 Fax
Res:Standard
34 5 6 7 8
91011

Chapter 1
8
1 One Touch keys
These 4 keys give you instant access to 8
previously stored numbers.
Shift
Lets you access One Touch numbers 5 to 8
when held down.
2 Fax, Copy and Print keys
Fax keys:
Hook
Press before dialing if you want to make sure a
fax machine will answer, and then press Start.
Also, press this key after you pick up the
handset of an external telephone during the
F/T ring (fast double-rings).
Redial/Pause
Redials the last number called. It also inserts a
pause when programming quick dial numbers
or when dialling a number manually.
Resolution
Sets the resolution when sending a fax.
Copy keys:
Options
You can quickly and easily choose temporary
settings for copying.
Enlarge/Reduce
Reduces or enlarges copies.
Quality
Lets you change the quality for the next copy.
Print keys:
Direct (MFC-9325CW)
Lets you print data from a USB flash memory
drive or PictBridge compatible camera directly
to the machine.
(See Printing photos from a digital camera
(MFC-9325CW only) on page 94.)
Reports (MFC-9125CN)
Print the Transmission Verification Reports,
Help List, Tel Index List, Fax Journal, User
Settings and Network Config.
Secure
You can print data saved in the memory when
you enter your four-digit password. (For details
about using the Secure key, see the Software
User’s Guide on the CD-ROM.)
(MFC-9325CW) When using Secure Function
Lock, you can switch restricted users by
holding down Shift as you press Secure. (See
Secure Function Lock 2.0 (MFC-9325CW only)
on page 29.)
Job Cancel
Cancels a programmed print job and clears it
from the machine’s memory. To cancel
multiple print jobs, hold down this key until the
LCD shows Job Cancel (All).
3 Data LED
The LED will flash depending on the machine
status.
4ErrorLED
Blinks in orange when the LCD displays an
error or an important status message.
5LCD
Displays messages to help you set up and use
your machine.
(MFC-9325CW only) A four level indicator
shows the current wireless signal strength if
you are using a wireless connection.
6 Clear/Back
Deletes entered data or lets you cancel the
current setting.
OK
Lets you store your settings in the machine.
Volume keys:
dor c
Press to scroll backwards or forwards through
menu selections. Press to change the volume
when in fax or standby mode.
aor b
Press to scroll through the menus and options.
Address Book:
Lets you look up numbers that are stored in the
dialling memory. It also allows you to dial stored
numbers by pressing a three digit number.
0Max