Brother MFC-9125CN User manual

USER’S GUIDE
MFC-9125CN
MFC-9325CW
Version 0
ARL/ASA/NZ

If you need to call Customer Service
Please complete the following information for future
reference:
Model Number: MFC-9125CN and MFC-9325CW
(Circle your model number)
Serial Number: 1
Date of Purchase:
Place of Purchase:
1The serial number is on the back of the unit. Retain
this User’s Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product
should you lose your receipt; and
may support an insurance claim by you in the event of product loss
covered by insurance.
© 2011 Brother Industries, Ltd.

i
Approval Information and Compilation and
Publication Notice
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE
FITTED WITH THE APPROPRIATE CONNECTOR.
APPROVAL INFORMATION
Brother advises that this product may not function correctly in a country other than where it was
originally purchased, and does not offer any warranty in the event that this product is used on
public telecommunication lines in other countries.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.

ii
Table of Contents
Section I General
1 General information 2
Using the documentation.......................................................................................2
Symbols and conventions used in the documentation ....................................2
Accessing the Software User’s Guide and Network User’s Guide ........................3
Viewing documentation ...................................................................................3
Accessing Brother Support (For Windows®) .........................................................5
Control panel overview ..........................................................................................6
Data LED indications .....................................................................................10
2 Loading paper and documents 11
Loading paper and print media ............................................................................11
Loading paper in the standard paper tray......................................................11
Loading paper in the manual feed slot ..........................................................13
Unprintable area ............................................................................................17
Acceptable paper and other print media..............................................................18
Type and size of paper ..................................................................................18
Handling and using special paper .................................................................20
Loading documents .............................................................................................23
Using the automatic document feeder (ADF) ................................................23
Using the scanner glass (Flatbed).................................................................24
3 General Setup 25
Mode Timer..........................................................................................................25
Paper settings......................................................................................................25
Paper Type ....................................................................................................25
Paper Size .....................................................................................................25
Volume settings ...................................................................................................26
Ring volume...................................................................................................26
Beeper volume ..............................................................................................26
Speaker volume.............................................................................................26
Set Daylight Saving Time ....................................................................................27
Ecology features ..................................................................................................27
Toner Save ....................................................................................................27
Sleep Time ....................................................................................................27
LCD Contrast .......................................................................................................28
Dial Prefix ............................................................................................................28
Setting up the prefix number .........................................................................28
Changing the prefix number ..........................................................................28

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4 Security features 29
Secure Function Lock 2.0 (MFC-9325CW only)..................................................29
Setting the password for the administrator ...................................................29
Changing the password for the administrator................................................30
Setting up the public user mode ....................................................................30
Setting up restricted users.............................................................................31
Turning Secure Function Lock on/off.............................................................31
Switching Users.............................................................................................32
Memory Security (MFC-9125CN only).................................................................32
Setting up the password ...............................................................................33
Changing your memory security password ...................................................33
Turning memory security on/off .....................................................................33
Setting Lock.........................................................................................................34
Setting up the password................................................................................34
Changing your Setting Lock password ..........................................................34
Turning Setting Lock on/off............................................................................35
Restricting dialling................................................................................................35
Dial pad restriction.........................................................................................35
One Touch restriction ....................................................................................35
Speed Dial restriction ....................................................................................36
Section II Fax
5 Sending a fax 38
How to fax............................................................................................................38
Entering fax mode .........................................................................................38
Sending a fax from the ADF ..........................................................................38
Sending a fax from the scanner glass ...........................................................38
Faxing Letter size document from the scanner glass ....................................39
Cancelling a fax in progress ..........................................................................39
Broadcasting (black & white only)........................................................................39
Cancelling a Broadcast in progress...............................................................40
Additional sending operations..............................................................................40
Sending faxes using multiple settings ...........................................................40
Electronic cover page (black & white only)....................................................41
Contrast.........................................................................................................42
Changing Fax Resolution ..............................................................................42
Dual access (black & white only)...................................................................43
Real Time Transmission................................................................................43
Overseas Mode .............................................................................................44
Delayed Fax (black & white only) ..................................................................44
Delayed batch transmission (black & white only) ..........................................44
Checking and cancelling waiting jobs............................................................45
Sending a fax manually .................................................................................45
Out of memory message ...............................................................................45

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6 Receiving a fax 46
Receive modes ....................................................................................................46
Choosing the receive mode...........................................................................46
Using receive modes ...........................................................................................47
Fax Only ........................................................................................................47
Fax/Tel...........................................................................................................47
Manual...........................................................................................................47
External TAD .................................................................................................47
Receive Mode settings ........................................................................................48
Ring Delay .....................................................................................................48
F/T Ring Time (Fax/Tel mode only)...............................................................48
Fax Detect .....................................................................................................49
Setting the Print Density ................................................................................49
Additional receiving operations............................................................................50
Printing a reduced incoming fax ....................................................................50
Setting the Fax Receive Stamp (black & white only).....................................50
Receiving faxes into memory (black & white only) ........................................50
Printing a fax from the memory .....................................................................51
Out of Paper Reception (black & white only).................................................51
7 Telephone and external devices 52
Telephone line services .......................................................................................52
Do you have Voice Mail?...............................................................................52
Telephone Service for Australia...........................................................................52
Distinctive Ring..............................................................................................52
Telephone Service for New Zealand ...................................................................54
FaxAbility .......................................................................................................54
Telephone Service for Some Countries...............................................................55
Distinctive Ringing (For Singapore and Hong Kong).....................................55
Caller ID (not available in India) ....................................................................56
Connecting an external TAD................................................................................57
Connections...................................................................................................58
Recording an outgoing message (OGM).......................................................58
Multi-line connections (PABX) .......................................................................58
External and extension telephones......................................................................59
Operation from external or extension telephones .........................................59
For Fax/Tel mode only...................................................................................59
Connecting an external or extension telephone ............................................59
Using a non-Brother cordless external handset ............................................60
Using Remote Codes ....................................................................................60

v
8 Dialling and storing numbers 62
How to dial...........................................................................................................62
Manual dialling...............................................................................................62
One touch Dialling .........................................................................................62
Speed dialling................................................................................................62
Search ...........................................................................................................62
Fax redial.......................................................................................................63
Storing numbers ..................................................................................................63
Storing a pause .............................................................................................63
Storing One Touch Dial numbers ..................................................................64
Storing Speed Dial numbers..........................................................................65
Changing One Touch and Speed Dial numbers............................................67
Setting up Groups for Broadcasting ..............................................................68
Combining quick dial numbers ......................................................................70
Tone or Pulse (not available in New Zealand)...............................................70
9 Remote Fax Options (black & white only) 71
Fax Forwarding....................................................................................................71
Fax Storage .........................................................................................................72
PC Fax Receive...................................................................................................72
Changing Remote Fax Options ...........................................................................73
Turning off Remote Fax Options ...................................................................74
Remote retrieval ..................................................................................................74
Setting a Remote Access Code.....................................................................74
Using your Remote Access Code..................................................................75
Retrieving fax messages ...............................................................................75
Changing the Fax Forwarding number ..........................................................76
Remote fax commands........................................................................................77
10 Polling 78
Polling receive .....................................................................................................78
Secure polling................................................................................................78
Delayed polling..............................................................................................78
Sequential polling ..........................................................................................79
Polled transmit (black & white only).....................................................................79
Setup for polled transmit................................................................................79
Setup for polled transmit with a secure code.................................................80
11 Printing reports 81
Fax reports...........................................................................................................81
Transmission verification report.....................................................................81
Fax Journal....................................................................................................82
Reports ................................................................................................................82
How to print a report......................................................................................83

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Section III Copy
12 Making copies 86
How to copy .........................................................................................................86
Entering copy mode.......................................................................................86
Making a single copy .....................................................................................86
Making multiple copies ..................................................................................86
Stop copying..................................................................................................86
Copy options (temporary settings).......................................................................87
Enlarging or reducing the image copied ........................................................87
Using the Options key ...................................................................................88
Improving copy quality...................................................................................89
Sorting copies using the ADF ........................................................................89
Adjusting Contrast, Colour and Brightness....................................................89
Making N in 1 copies (page layout) ...............................................................90
Out of memory message .....................................................................................92
Section IV Direct printing
13 Printing photos from a digital camera (MFC-9325CW only) 94
Before using PictBridge .......................................................................................94
PictBridge requirements ................................................................................94
Using PictBridge ..................................................................................................94
Setting your digital camera ............................................................................94
Printing images ....................................................................................................95
DPOF printing................................................................................................96
Printing images with Secure Function Lock 2.0 enabled (MFC-9325CW only) .........96
Connecting a camera as a storage device ..........................................................98
Understanding the error messages .....................................................................98
14 Printing data from a USB Flash memory drive
(MFC-9325CW only) 99
Supported file formats..........................................................................................99
Creating a PRN or PostScript®3™ file for direct printing....................................99
Printing data directly from the USB Flash memory drive (MFC-9325CW only) .......100
Printing data directly from the USB flash memory drive with Secure Function
Lock 2.0 enabled (MFC-9325CW only) ..........................................................101
Understanding the error messages ...................................................................103

vii
Section V Software
15 Software and Network features 106
Section VI Appendixes
A Safety and legal 108
Compilation and Publication ..............................................................................108
Choosing a location ...........................................................................................108
To use the product safely ..................................................................................110
Important Information for Australia ....................................................................115
IMPORTANT-For Your Safety .....................................................................115
Important safety instructions........................................................................115
Important Information for New Zealand .............................................................117
IMPORTANT-For Your Safety .....................................................................117
Important Safety Instructions.......................................................................117
IMPORTANT NOTICE.................................................................................120
Important Information for Some Countries.........................................................121
Important Safety Instructions.......................................................................121
Regulation .........................................................................................................123
Disconnect device .......................................................................................123
Approval Information ...................................................................................123
LAN connection ...........................................................................................123
Radio interference .......................................................................................123
International ENERGY STAR®Qualification Statement..............................123
Trademarks........................................................................................................124
Open Source Licensing Remarks......................................................................125
Unlawful use of copying equipment ...................................................................125
B Options 126
Memory board....................................................................................................126
Installing extra memory ...............................................................................126

viii
C Troubleshooting and routine maintenance 128
Troubleshooting .................................................................................................128
If you are having difficulty with your machine ..............................................128
Improving the print quality ...........................................................................136
Setting Dial Tone detection .........................................................................144
Telephone line interference/VoIP ................................................................144
Error and maintenance messages.....................................................................145
Transferring your faxes or Fax Journal report .............................................151
Document jams............................................................................................152
Paper jams ..................................................................................................153
Routine maintenance.........................................................................................158
Cleaning the outside of the machine ...........................................................158
Cleaning the scanner glass .........................................................................159
Cleaning the LED heads..............................................................................160
Cleaning the corona wires ...........................................................................161
Cleaning the drum unit ................................................................................163
Cleaning the paper pick-up rollers...............................................................167
Calibration ...................................................................................................168
Auto Registration .........................................................................................169
Manual Registration.....................................................................................169
Frequency (Colour Correction) ....................................................................169
Replacing the consumable items.......................................................................170
Replacing a Toner cartridge ........................................................................172
Drum units ...................................................................................................177
Replacing the belt unit .................................................................................181
Replacing the waste toner box ....................................................................185
Replacing periodic maintenance parts...............................................................190
Machine Information ..........................................................................................191
Checking the Serial Number........................................................................191
Checking the Page Counters.......................................................................191
Checking the remaining life of parts ............................................................191
Reset Functions...........................................................................................191
How to reset the machine............................................................................192
Packing and shipping the machine ....................................................................192
D Menu and features 197
On-screen programming....................................................................................197
Menu table...................................................................................................197
Memory storage...........................................................................................197
Menu keys .........................................................................................................197
How to access the menu mode ...................................................................198
Menu table .........................................................................................................199
Entering text.......................................................................................................217