Brother MFC-9*970CDW User manual

1
Start Here MFC-9970CDW
Quick Setup Guide
UK/IRE Version A
Please read Safety and Legal Booklet first before you set up your machine. Then, please read this Quick Setup
Guide for the correct setup and installation.
To view the Quick Setup Guide in other languages, please visit http://solutions.brother.com/.
1
Unpack the machine and check the components
WARNING
• Plastic bags are used in the packaging of your machine. Plastic bags are not toys. To avoid danger of
suffocation, please keep these bags away from babies and children and dispose of them correctly.
• This machine is heavy and weighs approximately 28.5 kg. To prevent possible injuries at least two
people should lift the machine. Be careful not to pinch your fingers when you put the machine down.
• If you use a Lower Tray, carry it separately from your machine.
WARNING indicates a potentially hazardous situation which, if not avoided,
could result in death or serious injuries.
CAUTION indicates a potentially hazardous situation which, if not avoided, may
result in minor or moderate injuries.
Drum Unit
(pre-installed)
Waste Toner Box
(pre-installed)
Belt Unit
(pre-installed)
Installation CD-ROM,
Documentation CD-ROM
AC Power Cord Quick Setup Guide
Starter Toner Cartridges
(pre-installed)
(Black, Cyan, Magenta and
Yellow)
Telephone Line Cord Basic User's Guide Safety and Legal Booklet
WARNING
CAUTION
(For U.K.) (For Others)

2
Note
• Keep a minimum gap around the machine as shown in the illustration.
• The components included in the box may differ depending on your country.
• We recommend that you save the original packaging.
• If for any reason you must ship your machine, carefully repack the machine in the original packaging to avoid
any damage during transit. The machine should be adequately insured with the carrier. For how to repack
the machine, see Packing and shipping the machine in the Advanced User's Guide.
• The interface cable is not a standard accessory. Buy the appropriate interface cable for the interface you
want to use (USB or Network).
USB cable
• It is recommended to use a USB 2.0 cable (Type A/B) that is no longer than 2 metres.
• DO NOT connect the interface cable at this time. Connecting the interface cable is done during MFL-Pro
installation process.
Network cable
Use a straight-through Category5 (or greater) twisted-pair cable for 10BASE-T or 100BASE-TX Fast Ethernet
Network.
100 mm 100 mm
400 mm
250 mm

3
2
Remove the packing
material from the
machine
aRemove the packing tape from the outside of
the machine.
bOpen the MP tray a, and remove the plastic
sheet bfrom the MP tray support, then close
the MP tray.
cPress the front cover release button and open
the front cover. Remove the silica gel pack a.
CAUTION
CAUTION
DO NOT eat the Silica Pack. Discard immediately.
dHold the green handle of the drum unit aand
pull it out until it stops.
eGently pull the orange packing material
towards the front of the machine to remove it.
fRemove the packing tape and the 4 orange
packing pieces.
gPush the drum unit firmly back into the
machine.
hClose the front cover of the machine.
IMPORTANT
DO NOT connect the AC power cord yet.

4
3
Load paper in the paper
tray
aPull the paper tray completely out of the
machine.
bWhile pressing the green paper-guide release
lever a, slide the paper guides to fit the paper
size you are loading in the tray. Make sure that
the guides are firmly in the slots.
cFan the stack of paper well to avoid paper jams
and misfeeds.
dPut paper in the tray and make sure:
The paper is below the maximum paper
mark (bbb)a.
Over filling the paper tray will cause paper
jams.
The side to be printed on must be face down.
The paper guides touch the sides of the
paper so it will feed correctly.
ePut the paper tray firmly back in the machine.
Make sure that it is completely inserted into the
machine.
For more information about recommended
paper, see Recommended paper and print
media in the Basic User's Guide.

5
4
Connect the power cord
and telephone line
aConnect the AC power cord to the machine,
and then plug it into an electrical socket.
bRemove the label covering the machine's
power switch, and then switch the machine on.
cConnect the telephone line cord. Connect one
end of the telephone line cord to the socket on
the machine marked LINE and the other end to
a telephone wall socket.
WARNING
The machine must be grounded using an
earthed plug.
Since the machine is grounded through the
electrical socket, you can protect yourself
from potentially hazardous electrical
conditions on the telephone network by
keeping the power cord connected to your
machine when you connect it to a telephone
line. Similarly, you can protect yourself when
you want to move your machine by
disconnecting the telephone line first and then
the power cord.
IMPORTANT
DO NOT connect the interface
cable yet.
IMPORTANT
The telephone line cord MUST be connected
to the socket on the machine marked LINE.
(Example for U.K.)
Note
If you are sharing one telephone line with an
external telephone, connect it as shown below.
1Extension telephone
2External telephone
1
2
(Example for U.K.)

6
5
Choose a Receive Mode
There are four possible receive modes: Fax Only,
Fax/Tel, Manual and External TAD.
aPress MENU.
bPress aor bto display Initial Setup.
Press Initial Setup.
cPress aor bto display Receive Mode.
Press Receive Mode.
dPress your receive mode.
ePress Stop/Exit.
Note
If you are sharing one telephone line with an
external telephone answering machine, connect it
as shown below.
Set the receive mode to External TAD if
you have an external answering machine.
See Choose a Receive Mode on page 6. For
additional details, see Connecting an
external TAD in the Basic User's Guide.
(Example for U.K.)
For more details, see Receiving a fax in the
Basic User's Guide.
Do you want to use the telephone features of your
machine (if available) or an external telephone or
external telephone answering device connected on the
same line as the machine?
Your machine
automatically answers
every call as a fax.
Your machine controls
the line and
automatically answers
every call. If the call is
not a fax, the phone will
ring for you to pick up
the call.
Your external telephone
answering device (TAD)
automatically answers
every call. Voice
messages are stored
on the external TAD.
Fax messages are
automatically printed.
You control the phone
line and must answer
every call yourself.
Do you want the machine to
answer fax and telephone calls
automatically?
Manual
Fax Only
Fax/Tel
External TAD
No
Yes
Yes
No
No
Yes
Are you using the voice message
function of an external telephone
answering device?

7
6
Set the LCD brightness
(if needed)
If you are having difficulty reading the LCD, try
changing the brightness setting.
aPress MENU.
bPress aor bto display General Setup.
Press General Setup.
cPress aor bto display LCD Settings.
Press LCD Settings.
dPress Backlight.
ePress Light, Med or Dark.
fPress Stop/Exit.
7
Set the date and time
The machine displays the time, and if you set up the
station ID the date and time will be added to each fax
you send.
aPress MENU.
bPress aor bto display Initial Setup.
Press Initial Setup.
cPress aor bto display Date&Time.
Press Date&Time.
dPress Date&Time again.
eEnter the last two digits of the year using the
buttons on the Touchscreen, and then press
OK.
(e.g. Enter 1, 1for 2011.)
fEnter the two digits for the month using the
buttons on the Touchscreen, and then press
OK.
(e.g. Enter 0, 3for March.)
gEnter the two digits for the day using the
buttons on the Touchscreen, and then press
OK.
(e.g. Enter 2, 5for 25th.)
hEnter the time in 24-hour format using the
buttons on the Touchscreen, and then press
OK.
(e.g. Enter 1, 5, 2, 5for 3:25 P.M.)
iPress Stop/Exit.

8
8
Enter personal
information (Station ID)
The machine displays the date and time, and if you
set up the Station ID, it will add it to each fax you send.
aPress MENU.
bPress aor bto display Initial Setup.
Press Initial Setup.
cPress aor bto display Station ID.
Press Station ID.
dEnter your fax number (up to 20 digits) using
the buttons on the Touchscreen, and then
press OK.
eEnter your telephone number (up to 20 digits)
using the buttons on the Touchscreen, and
then press OK. If your telephone number and
fax number are the same, enter the same
number again.
fUse the buttons on the Touchscreen to enter
your name (up to 20 characters), and then
press OK.
gPress Stop/Exit.
9
Fax Transmission Report
Your Brother machine is equipped with a
Transmission Verification Report that can be used as
confirmation that you sent a fax. This report lists the
name or fax number of the receiving party, the date,
time, and duration of the transmission, the number of
pages transmitted, and whether or not the
transmission was successful. If you want to use the
Fax Transmission Report feature see Printing reports
in the Advanced User's Guide.
10
Set tone or pulse dialling
mode
Your machine comes set for Tone dialling service. If
you have Pulse dialling service (rotary), you need to
change the dialling mode.
aPress MENU.
bPress aor bto display Initial Setup.
Press Initial Setup.
cPress aor bto display Tone/Pulse.
Press Tone/Pulse.
dPress Pulse (or Tone).
ePress Stop/Exit.
Note
• To enter numbers or special letters, press
repeatedly until the character you want to enter
appears, then press the character you want.
• If you entered a letter incorrectly and want to
change it, press dor cto move the cursor to the
incorrect character, and press .
• To enter a space, press the space key button
or c.
For more details, see Entering text in the
Basic User's Guide.
Note
If you make a mistake and want to start again,
press Stop/Exit and go back to step a.

9
11
Set the telephone line
compatibility
If you are connecting the machine to a VoIP service
(over the Internet) you need to change the
compatibility setting.
aPress MENU.
bPress aor bto display Fax.
Press Fax.
cPress aor bto display Miscellaneous.
Press Miscellaneous.
dPress Compatibility.
ePress Basic(for VoIP).
fPress Stop/Exit.
12
Set the telephone line
type
If you are connecting the machine to a line that
features a PABX (PBX) or ISDN to send and receive
faxes, it is also necessary to change the phone line
type accordingly by completing the following steps.
aPress MENU.
bPress aor bto display Initial Setup.
Press Initial Setup.
cPress aor bto display Phone Line Set.
Press Phone Line Set.
dPress Normal, ISDN or PBX.
Do one of the following:
If you choose ISDN or Normal, go to step h.
If you choose PBX, go to step e.
eDo one of the following:
If you want to change the current prefix
number, press On or Always and go to
step f.
If you do not want to change the current
prefix number, go to step h.
fPress Dial Prefix.
gEnter the prefix number (up to 5 digits) using
the buttons on the Touchscreen, and then
press OK.
hPress Stop/Exit.
Note
If you are using an analogue telephone line you
can skip this step.
Note
• The default setting is “!”.
• If you choose On, pressing Tel/R (the screen
displays “!”) will let you access an outside line.
• If you choose Always, you can access an
outside line without pressing Tel/R.
Note
You can use the number 0 to 9, #, land !.
You cannot use ! with any other numbers or
characters.
If your telephone system requires a timed break
recall, press Tel/R to enter the break.
Note
PBX and TRANSFER
The machine is initially set to Normal, which lets
the machine connect to a standard PSTN (Public
Switched Telephone Network) line. However,
many offices use a central telephone system or
Private Automatic Branch Exchange (PABX).
Your machine can be connected to most types of
PABX (PBX). The machine’s recall feature
supports timed break recall only (TBR). TBR will
work with most PABX (PBX) systems allowing
you to gain access to an outside line, or transfer
calls to another extension. The feature works
when Tel/R is pressed.

10
13
Automatic Daylight
Savings Time
You can set the machine to change automatically for
daylight savings time. It will reset itself forward one
hour in the Spring and backward one hour in the
Autumn.
aPress MENU.
bPress aor bto display Initial Setup.
Press Initial Setup.
cPress aor bto display Date&Time.
Press Date&Time.
dPress Auto Daylight.
ePress On (or Off).
fPress Stop/Exit.
14
Set the Time Zone
You can set the time zone (not summer time but
standard time) on the machine for your location.
For example, the time zone for Eastern Time in the
USA and Canada is UTC-05:00.
aPress MENU.
bPress aor bto display Initial Setup.
Press Initial Setup.
cPress aor bto display Date&Time.
Press Date&Time.
dPress Time Zone.
ePress +or -to set your time zone.
Press OK.
fPress Stop/Exit.