Brother MFC-J890DW User manual

(EU only)
Product Safety Guide
DCP-J572DW / DCP-J772DW / DCP-J774DW / MFC-J491DW /
MFC-J497DW / MFC-J890DW / MFC-J895DW
Brother Industries, Ltd.
15-1, Naeshiro-cho, Mizuho-ku, Nagoya 467-8561, Japan
Read this guide before attempting to operate the product, or before attempting any maintenance.
Failure to follow these instructions may result in an increased risk of personal injury or damage to
property, including through fire, electrical shock, burns or suffocation. Brother shall not be liable for
damage caused where the product owner has failed to follow instructions set out in this guide.
How to use this guide:
1. Read the whole guide before using your product and keep it for later reference.
2. Carefully follow the instructions set out in this guide and always ensure that you follow all
warnings and instructions marked on the product.
3. If you have concerns about how to use your product after reading this guide, contact Brother
customer service or your local Brother dealer.
4. To ensure you understand all of the instructions, study the Symbols and Conventions used in
the documentation.
NOTE
For more advanced instructions, information, and product specifications, see the Online User's Guide
at support.brother.com/manuals
1

Symbols and Conventions Used in the
Documentation
The following symbols and conventions are used throughout the documentation.
Follow all warnings and instructions marked on the product.
WARNING
WARNING indicates a potentially hazardous
situation which, if not avoided, could result in
death or serious injuries.
CAUTION
CAUTION indicates a potentially hazardous
situation which, if not avoided, may result in
minor or moderate injuries.
IMPORTANT
IMPORTANT indicates a potentially hazardous
situation which, if not avoided, may result in
damage to property or loss of product
functionality.
NOTE
NOTE specifies the operating environment,
conditions for installation, or special conditions
of use.
Electrical Hazard icons alert you to
possible electrical shock.
Fire Hazard icons alert you to the
possibility of a fire.
Prohibition icons indicate actions that
must not be performed.
This icon indicates that flammable
sprays must not be used.
This icon indicates that organic
solvents such as alcohol and liquids
must not be used.
Bold Bold typeface identifies specific
keys on the product's control
panel or on the computer screen.
Italics Italicised style emphasises an
important point or refers you to a
related topic.
Courier
New
Text in Courier New font identifies
messages on the LCD of the
product.
NOTE
• Not all models are available in all countries.
• The illustrations in this guide show the
MFC-J895DW.
Compilation and Publication Notice
This product's manuals have been compiled and published to provide the latest product safety
information at the time of publication. The information contained in these manuals may be
subject to change.
For the latest manuals, visit us at support.brother.com.
2

Choose a Safe Location for Your Product
WARNING
Choose a location where the temperature remains between 10°C and 35°C, the humidity is
between 20% and 80%, and where there is no condensation.
DO NOT place the product near heaters, air conditioners, electrical fans, refrigerators, or
water. Doing so may create the risk of an electrical shock, short circuit, or fire, as water may
come into contact with the product (including condensation caused by heating/air
conditioning/ventilation equipment).
DO NOT expose the product to direct sunlight, excessive heat, open flames, corrosive
gasses, moisture, or dust. Doing so may create a risk of an electrical shock, short circuit, or
fire, causing damage to the product and/or rendering it inoperable.
DO NOT place the product near chemicals or in a place where chemicals could be spilled on
it. Should chemicals come into contact with the product, there may be a risk of fire or electrical
shock. In particular, organic solvents or liquids such as benzene, paint thinner, polish remover,
or deodoriser may melt or dissolve the plastic cover and/or cables, resulting in a risk of fire or
electrical shock. These or other chemicals may cause the product to malfunction or become
discoloured.
3

CAUTION
DO NOT place this product on an unstable cart, stand, or table, particularly if children are
expected to be near the product. The product is heavy and may fall, causing injury to you or
others and serious damage to the product. For the products with scanning functionality, there
is an added risk of injury if the scanner glass should break.
Avoid placing your product in a busy area. If you must place it in a busy area, ensure that the
product is in a safe location where it cannot be accidentally knocked over, which could cause
injury to you or others and serious damage to the product.
Ensure that cables and cords leading to the product are secured so as not to pose a tripping
hazard.
DO NOT place heavy objects on the product.
DO NOT place any objects around the product. Such objects block the access to the electrical
socket in case of emergency. It is important that the product can be unplugged whenever
needed.
IMPORTANT
• DO NOT place your product next to devices that contain magnets or generate magnetic
fields. Doing so may interfere with the operation of the product, causing print quality
problems.
• DO NOT place the product on any tilted/slanted surface. DO NOT tip the product after ink
cartridges are installed. Doing so may cause ink spillage and internal damage to the
product.
• DO NOT place your product next to sources of interference, such as speakers or the base
units of non-Brother cordless telephones. Doing so may interfere with the operation of the
product's electronic components.
• DO NOT place anything in front of the product that will block printed pages or received faxes
(MFC models only). DO NOT place anything in the path of printed pages or received faxes
(MFC models only).
4

Connect the Product Safely
WARNING
ELECTRICAL HAZARDS
Failure to follow the warnings in this section may create the risk of an electrical shock. In
addition, you could create an electrical short, which may create the risk of a fire.
There are high-voltage electrodes inside the product. Before you access the inside of the
product, including for routine maintenance such as cleaning, make sure you have unplugged
the telephone line cord first (MFC models only) and then the power cord from the electrical
socket, as well as any telephone/RJ-11 (MFC models only) or Ethernet/RJ-45 cables (Network
models only) from the product.
DO NOT push objects of any kind into this product through slots or openings in the product,
as they may touch dangerous voltage points or short-out parts.
DO NOT handle the plug with wet hands. Doing this might cause an electrical shock.
Always make sure the plug is fully inserted. DO NOT use the product or handle the cord if the
cord has become worn or frayed.
Unplug the power plug regularly to clean it. Use a dry cloth to clean the root of the plug blades
and between the blades. If the power plug is plugged into the socket over a long period, dust
accumulates around the plug blades, which may cause a short circuit, resulting in a fire.
5

DO NOT dismantle this product. Dismantling this product could cause a fire or electrical
shock.
DO NOT attempt to service this product yourself. Opening or removing covers may expose
you to dangerous voltage points and other risks and may void your warranty. Refer all
servicing to Brother customer service or your local Brother dealer.
DO NOT drop any metallic hardware or any type of liquid on the power plug of the product. It
may cause an electrical shock or a fire.
If water, other liquids, or metal objects get inside the product, immediately unplug the product
from the electrical socket and contact Brother customer service or your local Brother dealer.
This product should be connected to an AC power source within the range indicated on the
rating label (You can find the rating label on your machine). DO NOT connect it to a DC power
source or inverter. If you are not sure what kind of power source you have, contact a qualified
electrician.
Use the Product Safely
WARNING
ELECTRICAL HAZARDS
Failure to follow the warnings in this section may create the risk of an electrical shock. In
addition, you could cause an electrical short, which may lead to a fire.
If the product has been dropped or the casing has been damaged, there may be the
possibility of an electrical shock. Unplug the product from the electrical socket and contact
Brother customer service or your local Brother dealer.
6

DO NOT use this product during a thunderstorm. There may be a remote risk of an electrical
shock from lightning.
FIRE HAZARDS
Failure to follow the warnings in this section may create the risk of a fire.
DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing
alcohol or ammonia to clean the inside or outside of the product. Doing so could cause a fire.
Instead, use only a dry, lint-free cloth. For instructions on how to clean the product, see the
Online User's Guide.
(Models with Wireless LAN function only)
DO NOT use the product near any medical electrical equipment. The radio waves emitted
from the product may affect medical electrical equipment and cause a malfunction, which may
result in accident or injury.
For users with pacemakers:
This product generates a weak magnetic field. If you feel anything wrong with the operation of
your pacemaker when near the product, move away from the product and consult a doctor
immediately.
DO NOT place the following objects on the product.
If these objects contact the electrical parts inside the product, it may cause a fire or electrical
shock.
• Metal objects such as a clip or a staple
• Precious metals such as a necklace or a ring
• Containers holding water or liquid such as a glass, a flower vase, or a flower pot
If the product becomes unusually hot, releases smoke, generates any strong smells, or if you
accidentally spill any liquid on it, immediately unplug the product from the electrical socket.
Contact Brother customer service or your local Brother dealer.
Plastic bags are used in the packing of this product. Plastic bags are not toys. To avoid the
danger of suffocation, keep these bags away from babies and children, and dispose of them
properly.
7

(MFC models only)
Use caution when installing or modifying telephone lines. Never touch telephone wires or
terminals that are not insulated unless the telephone line has been unplugged from the wall
socket.
Never install telephone wiring during a thunderstorm. Never install a telephone wall socket in
a location that is wet or may become wet, for example, near a refrigerator or other appliance
that produces condensation.
Power Cord Safety:
• This product is equipped with an earthed plug. This plug will only fit into an earthed electrical
socket. This is a safety feature. If you are unable to insert the plug into the socket, ask your
electrician to replace your obsolete socket. DO NOT attempt to defeat the purpose of the
earthed plug.
• DO NOT allow anything to rest on the power cord.
• DO NOT place this product where people might step on the cord.
• DO NOT place this product in a position where the cord is stretched or strained, as it may
become worn or frayed.
• DO NOT use the product or handle the cord if the cord has become worn or frayed. If
unplugging your product, DO NOT touch the damaged/frayed part.
• DO NOT pull on the middle of the AC power cord; pulling on the middle may cause the cord
to separate from the plug. Doing this might cause an electrical shock.
• DO NOT use any undesignated cables (or optional devices). Doing so may cause a fire or
injuries. Installation must be performed properly according to the user's guide.
• Brother strongly recommends that you DO NOT use any type of extension cord.
• This product should be positioned so that nothing pinches or constricts the power cord.
• DO NOT use any cable that does not meet the applicable cable specifications described in
the Quick Setup Guide. Doing so may cause a fire or injuries. If the power cord is provided
with this product, use ONLY the provided cord. Installation must be performed properly
according to the Quick Setup Guide.
CAUTION
Wait until pages have exited the product before picking them up. Failure to do this may cause
injury to your fingers by trapping them in a roller.
8

DO NOT put your hand or any foreign objects into the ink insertion slot. Doing this may cause
injury.
To prevent injuries, be careful not to put your fingers in the areas shown in the illustrations.
DO NOT touch the edges of the metal parts behind the rollers in the grey shaded area shown
in the illustration. These parts have sharp edges and touching the metal parts behind the
rollers may cut your fingers or otherwise injure them.
9

(MFC-J491DW/MFC-J497DW/MFC-J890DW/MFC-J895DW)
DO NOT apply pressure with your hand or elbow in the grey shaded area shown in the
illustration below. Doing so may cause the ADF document support (1) to inadvertently open.
1
DO NOT carry the product by holding the scanner cover, the Jam Clear Cover, the manual
feed slot cover (some models only), or the control panel. Doing this may cause the product to
slip out of your hands and may result in injury.
Only carry the machine by placing your hands under the entire machine.
Some products and/or their cartons contain a silica gel pack. DO NOT eat the silica gel pack;
throw it away. If you ingest it, seek medical attention immediately.
10

If the ink contacts your skin or gets into your eye or mouth, follow these steps immediately:
• If your skin comes into contact with the ink, wash your skin with water and soap
immediately.
• If the ink gets into your eye, rinse it with water immediately. If left as is, it may cause redness
or mild inflammation of the eye. In case of any abnormality, consult with your doctor.
• If the ink gets into your mouth, spit it out, rinse your mouth, and consult your doctor
immediately.
DO NOT run your hand over the edge of the paper. The thin and sharp edges of the paper
may cause an injury.
• Be careful not to get the ink in your eye when replacing ink cartridges.
• Keep ink cartridges out of the reach of children.
• Avoid swallowing ink.
• DO NOT shake ink cartridges unless specifically instructed to do so. Ink may leak if the
cartridge is shaken or twirled.
• DO NOT dismantle ink cartridges. The ink may get in your eyes, or on your skin.
IMPORTANT
• A distinct change in the product’s performance may indicate a need for service.
• DO NOT connect your product to an electrical socket controlled by wall switches or
automatic timers, or to the same circuit as a large appliance or other equipment that
requires a significant amount of electricity. It could disrupt the power supply. Disruption of
the power supply may also delete information from the product's memory, and repeated
cycling of the power supply can damage the product.
• We recommend that you use our genuine ink cartridges to replace cartridges that come with
the device. Non-genuine ink cartridges may cause damage to the print head. They may also
result in differences in the colours or storage stability. (Not all non-genuine ink cartridges
cause these issues.)
• DO NOT put objects on top of the product. Doing so may cause the product to malfunction.
• If the product does not operate normally when the operating instructions are followed, adjust
only those controls that are covered by the operating instructions. Incorrect adjustment of
other controls may result in damage and will often require extensive work by a qualified
technician to restore the product to normal operation.
11

Product Warranty & Liability
Nothing in this guide shall affect any existing product warranty or be construed as granting any
additional product warranty. Failure to follow the safety instructions in this guide may invalidate
your product’s warranty.
WARNING
DO NOT use this product near water, for example, near a bath tub, wash bowl, kitchen sink or
washing machine, in a wet basement or near a swimming pool.
Avoid using this product during a thunderstorm. There may be a remote risk of electrical
shock from lightning.
DO NOT use this product to report a gas leak in the vicinity of the leak.
Only use the power cord supplied with this product (if included in the box).
Disconnect device
This product must be installed near an electrical socket that is easily accessible. In case of an
emergency, you must unplug the power cord from the electrical socket to shut off the power
completely.
Approval Information (MFC Models Only)
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE
FITTED WITH THE APPROPRIATE CONNECTOR.
Brother advises that this product may not function correctly in a country other than where it was
originally purchased, and does not offer any warranty in the event that this product is used on
public telecommunication lines in another country.
12

Wiring Information (U.K. Only)
If you need to replace the fuse in the plug, fit a fuse that is approved by ASTA to BS1362 with
the same rating as the original fuse. Always replace the fuse cover. Never use a plug that does
not have a cover. If in any doubt, call a qualified electrician.
Warning - This product must be earthed.
The wires in the mains lead are coloured in line with the following code:
• Green and Yellow: Earth
• Blue: Neutral
• Brown: Live
Declaration of Conformity (Europe Only)
We, Brother Industries, Ltd.
15-1, Naeshiro-cho, Mizuho-ku, Nagoya 467-8561 Japan
declare that this product is in conformity with the essential requirements of all relevant directives
and regulations applied within the European Community.
The Declaration of Conformity (DoC) can be downloaded from our website. Visit
support.brother.com and:
→ select "Manuals"
→ select your model.
Your Declaration will be downloaded as a PDF file.
Declaration of Conformity for RE Directive 2014/53/EU (Europe
Only) (Applicable to Models with Radio Interfaces)
We, Brother Industries, Ltd.
15-1, Naeshiro-cho, Mizuho-ku, Nagoya 467-8561 Japan
declare that these products are in conformity with the provisions of the RE Directive
2014/53/EU. A copy of the Declaration of Conformity can be downloaded by following the
instructions in the Declaration of Conformity (Europe only) section.
Wireless LAN (Models with Wireless LAN Function Only)
This Multifunction Printer supports Wireless LAN.
Frequency band(s): 2400 - 2483.5 MHz
Maximum radio-frequency power transmitted in the frequency band(s): Less than 20 dBm
(e.i.r.p)
13

NFC (Models with NFC Function Only)
This Multifunction Printer supports NFC (Near Field Communication).
Frequency band(s): 13.553 - 13.567 MHz
LAN Connection (Models with Wired LAN Function Only)
CAUTION
DO NOT connect this product to a LAN connection that is subject to over-voltages.
Recycling Information in Accordance with the WEEE and
Battery Directives
Product Mark Battery Mark
European Union Only
The product/battery is marked with one of the above recycling symbols. It indicates that at the
end of the life of the product/battery, you should dispose of it separately at an appropriate
collection point and not place it in the normal domestic waste stream.
Imaging Equipment Voluntary Agreement
(This applies to new models placed on the EU market after January 2015.)
Brother warrants that service parts will be available for at least five years after the end of
production.
To obtain service parts, contact your Brother supplier or dealer.
14

International ENERGY STAR® Compliance Statement
The purpose of the International ENERGY STAR® Program is to promote the development and
popularization of energy-efficient office equipment.
As an ENERGY STAR® Partner, Brother Industries, Ltd. has determined that this product meets
the ENERGY STAR® guidelines for energy efficiency.
Trademarks
BROTHER is either a trademark or a registered trademark of Brother Industries, Ltd.
Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States
and/or other countries.
Apple and Mac are trademarks of Apple Inc., registered in the U.S. and other countries.
AirPrint and the AirPrint logo are trademarks of Apple Inc., registered in the U.S. and other
countries.
App Store is a service mark of Apple Inc.
Wi-Fi is a registered trademark of Wi-Fi Alliance®.
Android is a trademark of Google Inc.
Google Play is a trademark of Google Inc.
Mopria® and the Mopria® Logo are registered trademarks and service marks of Mopria Alliance,
Inc. in the United States and other countries. Unauthorised use is strictly prohibited.
Each company whose software title is mentioned in this manual has a Software License
Agreement specific to its proprietary programs.
Software Trademarks
FlashFX® is a registered trademark of Datalight, Inc.
FlashFX® Pro™ is a trademark of Datalight, Inc.
FlashFX® Tera™ is a trademark of Datalight, Inc.
Reliance™ is a trademark of Datalight, Inc.
Reliance Nitro™ is a trademark of Datalight, Inc.
15

Datalight® is a registered trademark of Datalight, Inc.
Any trade names and product names of companies appearing on Brother products,
related documents and any other materials are all trademarks or registered trademarks of
those respective companies.
Open Source Licensing Remarks
This product includes open-source software.
Go to the manual download selection of your model’s home page of Brother Solutions Center at
support.brother.com to view the Open Source Licensing Remarks and Copyright Information.
Copyright and License
©2017 Brother Industries, Ltd. All rights reserved.
This product includes software developed by the following vendors:
©1983-1998 PACIFIC SOFTWORKS, INC. ALL RIGHTS RESERVED.
©2008 Devicescape Software, Inc. All rights reserved.
This product includes the “KASAGO TCP/IP” software developed by ZUKEN ELMIC, Inc.
Copyright 1989-2014 Datalight, Inc., All Rights Reserved.
FlashFX® Copyright 1998-2014 Datalight, Inc.
U.S.Patent Office 5,860,082/6,260,156
Brother Customer Service
Customer Service
Visit www.brother.com for contact information for your local Brother office.
Service Centre Locations
For service centres in your country, contact your local Brother Office. Address and telephone
contact information for local offices can be found at www.brother.com by selecting your country.
16

Unlawful Use of Copying or Scanning Equipment
It is an offence to make reproductions of certain items or documents with the intent to commit
fraud. The following is a non-exhaustive list of documents which it may be unlawful to produce
copies of. We suggest you check with your legal adviser and/or the relevant legal authorities if in
doubt about a particular item or document:
• Currency
• Bonds or other certificates of indebtedness
• Certificates of deposit
• Armed forces service or draft papers
• Passports
• Postage stamps (cancelled or uncancelled)
• Immigration papers
• Welfare documents
• Cheques or drafts drawn by governmental agencies
• Identifying badges or insignias
In addition, driving licences and/or Certificates of Title to motor vehicles may not be copied or
scanned under certain national laws.
Copyrighted works cannot be copied or scanned lawfully, subject to the “fair dealing” exception
relating to sections of a copyrighted work. Multiple copies would indicate improper use. Works of
art should be considered the equivalent of copyrighted works.
17

Made from 100% recycled paper
Month of publication: 05/2017
D00S17001-00
UK
Version 0