Brother Work Smart MFC-J450dw User manual

1
Start Here
Quick Setup Guide
USA/CAN Version 0
MFC-J450DW
MFC-J470DW
MFC-J475DW
Thank you for choosing Brother, your support is important to us and we value your business. Your Brother product
is engineered and manufactured to the highest standards to deliver reliable performance, day-in and day-out.
Please read the Product Safety Guide first before you set up your machine. Then, please read this Quick Setup
Guide for the correct setup and installation.
Manuals in Spanish for this model are available on the enclosed CD-ROM.
Manuales en Español para este modelo están disponibles en el CD-ROM incluido.
1
Unpack the machine and check the components
Most of the illustrations in this Quick Setup Guide show the MFC-J470DW.
The components included in the box may differ depending on your country.
1If your computer does not have a CD-ROM drive, you can download the drivers from your model’s download page at
http://solutions.brother.com/. For more information, see page 13.
WARNING
Plastic bags are used in the packing of your machine. Plastic bags are not toys. To avoid the danger
of suffocation, keep these bags away from babies and children and dispose of them correctly.
WARNING WARNING indicates a potentially hazardous situation which, if not avoided, could result in death
or serious injuries.
CAUTION CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor
or moderate injuries.
IMPORTANT IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in
damage to property or loss of product functionality.
NOTE Notes tell you how to respond to a situation that may arise or give tips about how the operation
works with other features.
Starter Ink
Cartridges
Black
Yellow
Cyan
Magenta Quick Setup Guide
CD-ROM 1
Basic User’s Guide Product Safety Guide Telephone Line Cord
NOTE
Save all packing materials and the box in case for any reason you must ship your machine.
USB cable
You need to purchase the correct USB cable.
We recommend using a USB 2.0 cable (Type A/B) that is no more than six feet (two meters) long.

2
aRemove the protective tape and film covering
the machine, and also from the LCD.
b Remove the plastic bag acontaining the ink
cartridges from on top of the paper tray.
cMake sure you have all the components.
2
Connect the power cord
and telephone line
aConnect the power cord.
bLift the scanner cover until it locks securely into
the open position.
cConnect the telephone line cord.
Connect one end of the telephone line cord to
the jack marked LINE on the machine.
Carefully guide the telephone line cord into the
cable channel and out the back of the machine.
Connect the other end to a modular wall jack.
IMPORTANT
DO NOT connect the USB cable yet (if you are
using a USB cable).
NOTE
• If you do not plan to use the fax feature on this
machine, go to step 3on page 4.
• To prolong the life of the print head, provide the
best ink cartridge economy and maintain print
quality, we do not recommend unplugging the
machine frequently and/or leaving the machine
unplugged for extended periods of time. Each
time you plug the machine in, it automatically
cleans the print heads, which uses some of
your ink.
We recommend using to power down the
machine. Using allows minimal power to
the machine, resulting in periodic, but less
frequent, cleaning of the print heads.
1
IMPORTANT
The telephone line cord MUST be connected to
the jack marked LINE on the machine.

3
dLift the scanner cover to release the lock a.
Gently push the scanner cover support
down band close the scanner cover cusing
both hands.
CAUTION
Be careful not to pinch your fingers when the
scanner cover closes.
NOTE
If you are sharing one telephone line with an
external telephone, connect it as shown below.
Before you connect the external telephone,
remove the white protective cap cfrom the EXT.
jack on the machine.
aExtension telephone
bExternal telephone
cProtective cap
3
1
3
2
1
2
3
NOTE
If you are sharing one telephone line with an
external telephone answering machine, connect it
as shown below.
Before you connect the external telephone
answering machine, remove the white protective
cap afrom the EXT. jack on the machine.
aProtective cap
Set the receive mode to External TAD if you
have an external answering machine. See
Choose the correct Receive Mode on page 10.
For additional details, see Connecting an external
TAD (telephone answering device) in chapter 6 of
the Basic User’s Guide.
1

4
3
Install the ink cartridges
CAUTION
If ink gets in your eyes, wash it out with water at
once and call a doctor if you are concerned.
aMake sure that the power is turned on.
The LCD will show No Ink Cartridge.
bOpen the ink cartridge cover a.
cRemove the orange protective part a.
dUnpack the ink cartridge.
Turn the green release lever on the orange
protective packing acounterclockwise until it
clicks to release the vacuum seal. Then
remove the orange protective packing aas
shown.
NOTE
Make sure you install the Starter Ink Cartridges
included with your machine first.
NOTE
Do not throw away the orange protective part.
You will need it if you transport the machine.
1
1
IMPORTANT
• DO NOT shake the ink cartridges. If ink stains
your skin or clothing, wash with soap or
detergent at once.
• DO NOT touch the cartridge in the area
indicated b, as this can cause the machine not
to function with the cartridge.
1
2
1
2

5
eTake care to match the sticker color awith the
cartridge color bas shown in the diagram
below.
Install each ink cartridge in the direction of the
arrow on the label.
fGently push the back of the ink cartridge
marked “PUSH” until it latches. After all the ink
cartridges are installed, close the ink cartridge
cover.
NOTE
The machine will prepare the ink tube system for
printing. This process will take approximately four
minutes. Do not turn off the machine. We
recommend you perform the next step while
waiting.
1
2
IMPORTANT
• DO NOT take out ink cartridges if you do not
need to replace them. If you do so, it may
reduce the ink quantity and the machine will not
know the quantity of ink left in the cartridge.
• DO NOT repeatedly insert and remove the
cartridges. If you do so, ink may seep out of the
cartridge.
• Once you open an ink cartridge, install it in the
machine and use it up within six months of
installation. Use unopened ink cartridges by
the expiration date written on the cartridge
package.
• DO NOT dismantle or tamper with the ink
cartridge, this can cause the ink to leak out of
the cartridge.
• Brother strongly recommends that you do not
refill the ink cartridges provided with your
machine. We also strongly recommend that
you continue to use only Genuine Brother
Brand replacement ink cartridges. Use or
attempted use of potentially incompatible ink
and/or cartridges in the Brother machine may
cause damage to the machine and/or may
result in unsatisfactory print quality. Our
warranty coverage does not apply to any
problem that is caused by the use of
unauthorized third party ink and/or cartridges.
To protect your investment and obtain premium
performance from the Brother machine, we
strongly recommend the use of Genuine
Brother Supplies.

6
4
Load plain Letter/A4
paper
aPull the paper tray acompletely out of the
machine.
bOpen the output paper tray cover a.
cGently press and slide the paper width
guides aand then the paper length guide bto
fit the paper size.
Make sure that the triangular marks con the
paper width guides aand paper length
guide bline up with the mark for the paper size
you are using.
dFan the stack of paper well to avoid paper jams
and misfeeds.
1
1
NOTE
Make sure the first printed page is Letter/A4 size.
NOTE
Always make sure that the paper is not curled or
wrinkled.
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2
3
3

7
eGently put the paper into the paper tray print
side down and top edge first. Check that the
paper is flat in the tray.
fGently adjust the paper width guides to the
paper with both hands. Make sure that the
paper width guides touch the edges of the
paper.
gClose the output paper tray cover.
hSlowly push the paper tray completely into the
machine.
iWhile holding the paper tray in place, pull out
the paper support auntil it clicks, and then
unfold the paper support flap b.
IMPORTANT
Be careful that you do not push the paper in too
far; it may lift at the back of the tray and cause
paper feed problems.
NOTE
When you use Legal size paper, press and hold
the universal guide release button aas you slide
out the front of the paper tray.
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2

8
5
Check the print quality
aWhen the preparation process has finished, the
LCD shows Load Paper and Press Color
Start.
Press Color Start.
bCheck the quality of the four color blocks on the
sheet. (black/yellow/cyan/magenta)
cIf all lines are clear and visible, press 1(Yes) to
finish the quality check and go to the next step.
If lines are missing, press 2(No) and follow the
steps on the LCD.
6
Set the date and time
The LCD displays the date and time. You can also
add the current date and time to each fax you send by
setting your Station ID (see step 10).
aEnter the last two digits of the year on the dial
pad, and then press OK.
bEnter the two digits for the month on the dial
pad, and then press OK.
cEnter the two digits for the day on the dial pad,
and then press OK.
dPress aor bto choose 12h Clock or 24h
Clock, and then press OK.
eEnter the time on the dial pad, and then press
OK.
f(12h Clock only)
Press aor bto choose AM or PM, and then
press OK.
OK
Poor
(e.g. Enter 13for 2013.)
NOTE
You can change date, time, or clock type (12h or
24h) at any time. For more information, see
Setting the date and time in the Basic User’s
Guide.

9
7
Wireless setup
(if needed)
When the Wi-Fi setup will start. message
appears on the LCD, read the message, and then
press OK to continue.
For wireless setup using a mobile device, go to a.
For Windows®and Macintosh users, go to b.
aPress aor bto choose Yes.
Press OK.
Go to step 16 on page 20 to continue with the
wireless setup.
After finishing the wireless setup, return to
step 8to finish the machine setup.
bPress aor bto choose No.
Press OK.
Go to step 8and continue with the machine
setup.
Wireless setup instructions for Windows®and
Macintosh users will be covered later, starting
on page 20.
8
Choose your language
(if needed)
aPress Menu.
bPress aor bto choose Initial Setup.
Press OK.
cPress aor bto choose Local Language.
Press OK.
dPress aor bto choose your language.
Press OK.
ePress Stop/Exit.
NOTE
If you want to configure any of the options in
steps 8-14, you can choose No in step a, and
then go to step 8.
You will be able to configure the wireless settings
later.
NOTE
If a prompt message appears on the LCD, read it
and press OK to continue.

10
9
Choose the correct Receive Mode
The correct Receive Mode is determined by the external devices and telephone subscriber services (Voice Mail,
Distinctive Ring, etc.) you have (or will be using) on the same line as the Brother machine.
For more information, see Using Receive Modes in chapter 5 of the Basic User’s Guide.
If you are not using this machine for faxing, go to the next step.
aPress Menu.
bPress aor bto choose Fax. Press OK.
cPress aor bto choose Setup Receive. Press OK.
dPress aor bto choose Receive Mode. Press OK.
ePress your preferred receive mode. Press OK.
fPress Stop/Exit.
Will you be using a Distinctive Ring number for receiving faxes?
Brother uses the term “Distinctive Ring” but telephone companies may have other names for this service such
as Custom Ringing, RingMaster, Personalized Ring, Teen Ring, Ident-A-Call, and Smart Ring. See Distinctive
Ring in chapter 6 of the Basic User’s Guide for instruction on setting up your machine using this feature.
Will you be using Voicemail on the same telephone line as your Brother machine?
If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility that
Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. See Voice Mail
in chapter 6 of the Basic User’s Guide for instructions on setting up your machine using this service.
Will you be using a Telephone Answering Device on the same telephone line as your Brother machine?
Your external telephone answering device (TAD) will automatically answer every call. Voice messages are
stored on the external TAD and fax messages are printed. Choose External TAD as your receive mode. See
the instructions below. For additional details, see Connecting an external TAD (telephone answering device) in
chapter 6 of the Basic User’s Guide.
Will you be using your Brother machine on a dedicated fax line?
Your machine automatically answers every call as a fax. Choose Fax Only as your receive mode. See the
instructions below.
Will you be using your Brother machine on the same line as your telephone?
Do you want to receive voice calls and faxes automatically?
The Fax/Tel receive mode is used when sharing the Brother machine and your telephone on the same
line. Choose Fax/Tel as your receive mode. See the instructions below. For additional information see
Fax/Tel in chapter 5 of the Basic User’s Guide for instructions on setting up and using this receive mode.
Important Note: You cannot receive voice messages on either Voice Mail or an answering machine
when choosing the Fax/Tel mode.
Do you expect to receive very few faxes?
Choose Manual as your receive mode. You control the phone line and must answer every call yourself.
See the instructions below.
NOTE
If the Receive Mode option is not displayed, make sure the Distinctive Ring feature is set to Off. (See Turning
off Distinctive Ring in chapter 6 of the Basic User’s Guide.)

11
10
Set your Station ID
Set your machine’s Station ID so that the date and
time appear on each fax you send.
If you are not using this machine for faxing, go to the
next step.
aPress Menu.
bPress aor bto choose Initial Setup.
Press OK.
cPress aor bto choose Station ID.
Press OK.
dEnter your fax number (up to 20 digits) on the
dial pad, and then press OK.
eEnter your name (up to 20 characters) using
the dial pad, and then press OK.
fPress Stop/Exit.
11
Transmission
Verification Report
Your Brother machine is equipped with a
Transmission Verification Report that can be used as
confirmation that you sent a fax. This report lists the
name or fax number of the receiving party, the date,
time, and duration of the transmission, the number of
pages transmitted, and whether or not the
transmission was successful. If you want to use the
Fax Transmission Report feature, see Transmission
Verification Report in chapter 4 of the Basic User’s
Guide.
NOTE
• See the following chart for entering your name.
• If you need to enter a character that is on the
same key as the character before, press cto
move the cursor to the right.
• If you entered a character incorrectly and want
to change it, press dor cto move the cursor to
the incorrect character, and then press Clear.
• For more information, see Entering Text in the
Basic User’s Guide.
Press
key
One
time
Two
times
Three
times
Four
times
Five
times
2ABC2A
3DEF 3D
4GH I 4G
5JKL5J
6MNO 6M
7PQRS7
8TUV8T
9WXY Z 9
NOTE
If you make a mistake and want to start again,
press Stop/Exit and go back to a.
NOTE
(USA only)
The Telephone Consumer Protection Act of 1991
makes it unlawful for any person to use a
computer or electronic device to send any
message via a telephone fax machine unless
such messages clearly contain, in a margin at the
top or bottom of each transmitted page, or on the
first page of the transmission, the date and time it
is sent and an identification of the business or
other entity or other individual sending the
message and the telephone number of the
sending machines or such business, other entity
or individual.

12
12
Set Tone or Pulse dialing
mode (Canada only)
Your machine comes set for a Tone dialing service. If
you have a Pulse dialing (rotary) service, you need to
change the dialing mode.
aPress Menu.
bPress aor bto choose Initial Setup.
Press OK.
cPress aor bto choose Tone/Pulse.
Press OK.
dPress aor bto choose Pulse (or Tone).
Press OK.
ePress Stop/Exit.
13
Set the telephone line
compatibility (VoIP)
If you are connecting the machine to a VoIP service
(over the Internet), you need to change the
compatibility setting.
aPress Menu.
bPress aor bto choose Initial Setup.
Press OK.
cPress aor bto choose Compatibility.
Press OK.
dPress aor bto choose Basic(for VoIP).
Press OK.
ePress Stop/Exit.
14
Automatic Daylight
Saving Time
You can set the machine to change automatically for
Daylight Saving Time. It will reset itself forward one
hour in the spring and backward one hour in the fall.
aPress Menu.
bPress aor bto choose Initial Setup.
Press OK.
cPress aor bto choose Date & Time.
Press OK.
dPress aor bto choose Auto Daylight.
Press OK.
ePress aor bto choose On (or Off).
Press OK.
fPress Stop/Exit.
NOTE
If you are using an analog telephone line, you can
skip this step.

13
Windows®Macintosh
USB Wireless Network
15
Choose your connection type
These installation instructions are for Windows®XP Home, XP Professional, XP Professional x64 Edition,
Windows Vista®, Windows®7, Windows®8, and Mac OS X v10.6.8, 10.7.x, 10.8.x.
NOTE
• For Windows Server®2003/2008/2008 R2/2012, the drivers can be found on your model’s download page
at http://solutions.brother.com/.
• If your computer does not have a CD-ROM drive, you can download the latest drivers, manuals and utilities
for your model from the Brother Solutions Center at http://solutions.brother.com/. Some software
applications included on the CD-ROM may not be available as a download.
For USB interface cable
Windows
®
, go to page 14
Macintosh, go to page 17
For Wireless Network
Windows
®
and Macintosh,
go to page 20

14
Windows®
USB
For Windows
®
USB interface users
(Windows®XP Home/XP Professional/Windows Vista®/Windows®7/Windows®8)
16
Before you install
Make sure that your computer is ON and you are
logged on with Administrator rights.
17
Install MFL-Pro Suite
aPut the CD-ROM into your CD-ROM drive. If
the model name screen appears, choose your
machine. If the language screen appears,
choose your language.
bClick Install MFL-Pro Suite and click Yes if
you accept the license agreements.
cChoose Local Connection (USB), and then
click Next.
dFollow the on-screen instructions until the Plug
in the USB cable screen appears.
NOTE
• DO NOT connect the USB cable yet.
• If there are any programs running, close them.
• The screens may differ depending on your
operating system.
• The CD-ROM includes Nuance™ PaperPort™
12SE. This software supports Windows®XP
Home (SP3 or greater), XP Professional (SP3
or greater), XP Professional x64 Edition (SP2
or greater), Windows Vista®(SP2 or greater),
Windows®7 and Windows®8. Update to the
latest Windows®Service Pack before installing
MFL-Pro Suite.
• If the Windows Security screen appears, click
the check box and click Install to complete the
installation correctly.
NOTE
• If the Brother screen does not appear
automatically, go to Computer (My
Computer).
(For Windows®8: click the (File Explorer)
icon on the taskbar, and then go to Computer.)
Double-click the CD-ROM icon, and then
double-click start.exe.
• If the User Account Control screen appears,
click Allow or Yes.

15
Windows®
USB
Windows®Macintosh
USB
18
Connect the USB cable
aLift the scanner cover until it locks securely into
the open position.
bConnect the USB cable to the USB port
marked with a symbol. You will find the
USB port inside the machine, as shown in the
callout below.
cCarefully guide the USB cable into the cable
channel and out the back of the machine.
Connect the cable to your computer.
dLift the scanner cover to release the lock a.
Gently push the scanner cover support
down band close the scanner cover cusing
both hands.
CAUTION
Be careful not to pinch your fingers when the
scanner cover closes.
eThe installation will continue automatically.
The installation screens appear one after
another.
fIf the Environmental Advice for Imaging
Equipment screen appears, click Next.
gWhen the On-Line Registration screen
appears, follow the on-screen instructions.
Click Next.
hIf you do not want to set your machine as the
default printer, clear the Set as Default Printer
check box, and then click Next.
iWhen the Setup is Complete window
appears, confirm the settings, and then click
Next.
IMPORTANT
Make sure that the cable does not restrict the
cover from closing, or an error may occur.
NOTE
DO NOT cancel any of the screens during the
installation. It may take a few seconds for all
screens to appear.
3
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3
2

16
Windows®
USB
19
Finish and restart
aClick Finish to restart your computer.
After restarting the computer, you must log on
with Administrator rights.
bThe following screens will appear.
• When the Software Update Setting screen
appears, choose the software update setting
you want and click OK.
• When the Brother Product Research and
Support Program screen appears, select
your preference and follow the on-screen
instructions.
To install optional applications:
Now go to
Page 33
NOTE
• If an error message appears during the
software installation, do one of the following:
- Windows®XP, Windows Vista®and
Windows®7 users: Run the Installation
Diagnostics located in (Start) >
All Programs > Brother > MFC-XXXX
(where XXXX is your model name).
- Windows®8 users: To run the Installation
Diagnostics, double-click (Brother
Utilities) on the desktop, and then click the
drop-down list and select your model name
(if not already selected). Click Tools in the
left navigation bar.
• Depending on your security settings, a
Windows®Security or antivirus software
window may appear when using the machine
or its software. Please allow or permit the
window to continue.
NOTE
• Internet access is required for the software
update and the Brother Product Research and
Support Program.
• When you install MFL-Pro Suite, Brother Help
will also be installed automatically. Brother
Help allows you to access the Brother
Solutions Center when you click
in the task tray.
Finish
The installation is now
complete.
NOTE
Windows®8 users: If the Brother manuals
included on the CD-ROM are in PDF format, use
Adobe®Reader®to open them. If Adobe®
Reader®is installed on your computer but you
cannot open the files in Adobe®Reader®, change
the file association for PDF (see How to open a
PDF file in Adobe®Reader®(Windows®8)
on page 35).

17
Macintosh
USB
Windows®Macintosh
USB
For Macintosh USB interface users (Mac OS X v10.6.8, 10.7.x, 10.8.x)
16
Before you install
Make sure your machine is connected to the power
and your Macintosh is ON. You must be logged on
with Administrator rights.
17
Connect the USB cable
aLift the scanner cover until it locks securely into
the open position.
bConnect the USB cable to the USB port
marked with a symbol. You will find the
USB port inside the machine, as shown in the
callout below.
cCarefully guide the USB cable into the cable
channel and out the back of the machine.
Connect the cable to your Macintosh.
NOTE
For Mac OS X v10.6.0 to 10.6.7 users, upgrade to
Mac OS X v10.6.8 - 10.8.x.
NOTE
• DO NOT connect the machine to a USB port on
a keyboard or a non-powered USB hub.
• Connect the machine directly to your
Macintosh.
IMPORTANT
Make sure that the cable does not restrict the
cover from closing, or an error may occur.

18
Macintosh
USB
dLift the scanner cover to release the lock a.
Gently push the scanner cover support
down band close the scanner cover cusing
both hands.
CAUTION
Be careful not to pinch your fingers when the
scanner cover closes.
18
Install MFL-Pro Suite
aPut the CD-ROM into your CD-ROM drive.
bDouble-click the Start Here OSX icon to install.
If the model name screen appears, choose
your machine.
cChoose Local Connection (USB), and then
click Next. Follow the on-screen instructions.
dAfter the installation, the Brother software will
search for the Brother device. This will take a
few moments to complete.
eChoose your machine from the list, and then
click Next.
fWhen the Add Printer screen appears, click
Add Printer.
gChoose your machine from the list. Click Add
and then click Next.
When the support screen appears, follow the
on-screen instructions if you want to download
Presto! PageManager. You can also
download Presto! PageManager later from
the Brother Support screen.
Click Next.
hWhen this screen appears, click Close.
The installation of MFL-Pro Suite is now
complete.
Go to step 19.
3
1
3
2
NOTE
(OS X v10.8.x)
Select Brother MFC-XXXX CUPS (where XXXX
is your model name) driver from the Use pop-up
menu.

19
Macintosh
USB
Windows®Macintosh
USB
19
Download and install
Presto! PageManager
When Presto! PageManager is installed, OCR
capability is added to Brother ControlCenter2. You
can easily scan, share and organize photos and
documents using Presto! PageManager.
aOn the Brother Support screen, click the
Presto! PageManager icon to go to the
Presto! PageManager download site, and
follow the on-screen instructions.
Finish
The installation is now
complete.

20
For Wireless Network Users
For wireless network interface users
16
Before you begin
First you must configure the wireless network settings of your machine to communicate with your access
point/router. After the machine is configured to communicate with your access point/router, computers on your
network will have access to the machine. To use the machine from these computers, you will need to install the
drivers and software. The following steps will guide you through the configuration and installation process.
To achieve optimum results with normal everyday document printing, place the Brother machine as close to the
network access point/router as possible with minimal obstructions. Large objects and walls between the two
devices as well as interference from other electronic devices can affect the data transfer speed of your documents.
Due to these factors, wireless may not be the best method of connection for all types of documents and
applications. If you are printing large files, such as multi-page documents with mixed text and large graphics, you
may want to consider choosing USB for the fastest throughput speed.
The following instructions are for infrastructure mode (connected to a computer through an access point/router).
Infrastructure Mode
aAccess point/router
bWireless network machine (your machine) connected to the access point/router
cWireless-capable computer connected to the access point/router
dWired computer connected to the access point/router
eMobile device connected to the access point/router
Please make sure the wireless network settings of the machine match the access point/router.
NOTE
If you have previously configured the wireless settings of the machine, you must reset the network settings
before you can configure the wireless settings again.
On your machine, press Menu. Press aor bto choose Network. Press OK.
Press aor bto choose Network Reset. Press OK.
Press 1(Yes) twice to accept the change.
NOTE
To set up your machine in Ad-hoc mode, see Connected to a Wireless Computer without a Wireless LAN
Access Point Router in the Network (Ad-Hoc Mode) in the Software and Network User’s Guide on the
CD-ROM.
To view the Software and Network User’s Guide:
1 Turn on your computer. Insert the CD-ROM into your CD-ROM drive.
For Windows®:
2 Choose your model and the language. The CD-ROM top menu will appear.
3 Click User’s Guides, and then click PDF/HTML documents.
4 Click Software and Network User’s Guide.
For Macintosh:
2 Double-click User’s Guides. Choose your model and the language.
3 Click User’s Guides, and then click Software and Network User’s Guide.
1
2
3
4
5