Brother Work Smart MFC-J470dw User manual

1
Start Here MFC-J470DW
Quick Setup Guide
UK/IRE/GEN Version 0
Please read the Product Safety Guide first before you set up your machine. Then, please read this Quick Setup
Guide for the correct setup and installation.
1
Unpack the machine and check the components
The components included in the box may differ depending on your country.
1If your computer does not have a CD-ROM drive, you can download the drivers from your model’s download page at
http://solutions.brother.com/. For more information, see page 11.
WARNING
Plastic bags are used in the packing of your machine. To avoid the danger of suffocation, keep these
plastic bags away from babies and children. Plastic bags are not toys.
WARNING WARNING indicates a potentially hazardous situation which, if not avoided, could result in death
or serious injuries.
CAUTION CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor
or moderate injuries.
IMPORTANT IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in
damage to property or loss of product functionality.
NOTE Notes tell you how to respond to a situation that may arise or give tips about how the operation
works with other features.
Introductory Ink
Cartridges
Black
Yellow
Cyan
Magenta
(Approx. 80% yield of
the replacement
cartridge (Standard))
uuBasic User’s Guide:
Consumable items
Quick Setup Guide
Basic User’s Guide Product Safety
Guide CD-ROM 1Power Cord Telephone Line Cord
NOTE
Save all packing materials and the box in case for any reason you must ship your machine.
USB cable
You need to purchase the correct USB cable.
We recommend using a USB 2.0 cable (Type A/B) that is no more than two metres long.
(for UK) (for others)

2
aRemove the protective tape and film covering
the machine, and also from the LCD.
b Remove the plastic bag acontaining the ink
cartridges from on top of the paper tray.
cMake sure you have all the components.
2
Connect the power cord
and telephone line
WARNING
• The machine must be fitted with an earthed
plug.
• Since the machine is grounded through the
power outlet, you can protect yourself from
potentially hazardous electrical conditions on
the telephone network by keeping the power
cord connected to your machine when you
connect it to a telephone line. Similarly, you
can protect yourself when you want to move
your machine by disconnecting the telephone
line first and then the power cord.
aConnect the power cord.
bLift the scanner cover until it locks securely into
the open position.
IMPORTANT
DO NOT connect the USB cable yet (if you are
using a USB cable).
1
NOTE
• If you do not plan to use the fax feature on this
machine, go to step 3on page 4.
• To prolong the life of the print head, provide the
best ink cartridge economy and maintain print
quality, we do not recommend unplugging the
machine frequently and/or leaving the machine
unplugged for extended periods of time. Each
time you plug the machine in, it automatically
cleans the print heads, which uses some of
your ink.
We recommend using to power down the
machine. Using allows minimal power to
the machine, resulting in periodic, but less
frequent, cleaning of the print heads.
(Example for UK)

3
cConnect the telephone line cord.
Connect one end of the telephone line cord to
the socket marked LINE on the machine.
Carefully guide the telephone line cord into the
cable channel and out the back of the machine.
Connect the other end to a modular wall
socket.
dLift the scanner cover to release the lock a.
Gently push the scanner cover support
down band close the scanner cover cusing
both hands.
CAUTION
Be careful not to pinch your fingers when the
scanner cover closes.
IMPORTANT
The telephone line cord MUST be connected to
the socket marked LINE on the machine.
(Example for UK)
3
1
3
2
NOTE
If you are sharing one telephone line with an
external telephone, connect it as shown below.
aExtension telephone
bExternal telephone
Please make sure you use an external telephone
with a cable no more than three metres long.
NOTE
If you are sharing one telephone line with an
external telephone answering machine, connect it
as shown below.
Set the receive mode to External TAD if you
have an external answering machine. See
Choose a Receive Mode on page 8. Detailed
information uuBasic User’s Guide: Connecting
an external TAD (telephone answering device)
1
2

4
3
Install the ink cartridges
CAUTION
If ink gets in your eyes, wash it out with water at
once and call a doctor if you are concerned.
aMake sure that the power is turned on.
The LCD will show No Ink Cartridge.
bOpen the ink cartridge cover a.
cRemove the orange protective part a.
dUnpack the ink cartridge.
Turn the green release lever on the orange
protective packing acounterclockwise until it
clicks to release the vacuum seal. Then
remove the orange protective packing aas
shown.
NOTE
Make sure you install the Introductory Ink
Cartridges included with your machine first.
NOTE
Do not throw away the orange protective part.
You will need it if you transport the machine.
1
1
IMPORTANT
• DO NOT shake the ink cartridges. If ink stains
your skin or clothing, wash with soap or
detergent at once.
• DO NOT touch the cartridge in the area
indicated b, as this can cause the machine not
to function with the cartridge.
1
2
1
2

5
eTake care to match the sticker colour awith
the cartridge colour bas shown in the diagram
below.
Install each ink cartridge in the direction of the
arrow on the label.
fGently push the back of the ink cartridge
marked “PUSH” until the cartridge lever lifts.
After all the ink cartridges are installed, close
the ink cartridge cover.
4
Load plain A4 paper
aPull the paper tray acompletely out of the
machine.
bOpen the output paper tray cover a.
cGently press and slide the paper width
guides aand then the paper length guide bto
fit the paper size.
Make sure that the triangular marks con the
paper width guides aand paper length
guide bline up with the mark for the paper size
you are using.
NOTE
The machine will prepare the ink tube system for
printing. This process will take approximately four
minutes. Do not turn off the machine. We
recommend you perform the next step while
waiting.
1
2
1
1
1
2
3
3

6
dFan the stack of paper well to avoid paper jams
and misfeeds.
eGently put the paper into the paper tray print
side down and top edge first. Check that the
paper is flat in the tray.
fGently adjust the paper width guides to the
paper with both hands. Make sure that the
paper width guides touch the edges of the
paper.
gClose the output paper tray cover.
hSlowly push the paper tray completely into the
machine.
iWhile holding the paper tray in place, pull out
the paper support auntil it clicks, and then
unfold the paper support flap b.
NOTE
Always make sure that the paper is not curled or
wrinkled.
IMPORTANT
Be careful that you do not push the paper in too
far; it may lift at the back of the tray and cause
paper feed problems.
1
2

7
5
Check the print quality
aWhen the preparation process has finished, the
LCD shows Load Paper and Press
Colour Start.
Press Colour Start.
bCheck the quality of the four colour blocks on
the sheet. (black/yellow/cyan/magenta)
cIf all lines are clear and visible, press 1(Yes) to
finish the quality check and go to the next step.
If lines are missing, press 2(No) and follow the
steps on the LCD.
6
Set the date and time
The LCD displays the date and time. You can also
add the current date and time to each fax you send by
setting your Station ID (see step 9).
aEnter the last two digits of the year on the dial
pad, and then press OK.
bRepeat for month/day/time in 24-hour format.
7
Wireless setup
(if needed)
When the Wi-Fi setup will start. message
appears on the LCD, read the message, and then
press OK to continue.
For wireless setup using a mobile device, go to a.
For Windows®and Macintosh users, go to b.
aPress aor bto choose Yes.
Press OK.
Go to step 15 on page 18 to continue with the
wireless setup.
After finishing the wireless setup, return to
step 8to finish the machine setup.
bPress aor bto choose No.
Press OK.
Go to step 8and continue with the machine
setup.
Wireless setup instructions for Windows®and
Macintosh users will be covered later, starting
on page 18.
OK
Poor
(e.g. Enter 13for 2013.)
NOTE
If you want to configure any of the options in
steps 8-13, you can choose No in step a, and
then go to step 8.
You will be able to configure the wireless settings
later.
NOTE
If a prompt message appears on the LCD, read it
and press OK to continue.

8
8
Choose a Receive Mode
There are four possible receive modes: Fax Only,
Fax/Tel, Manual and External TAD.
uuBasic User’s Guide: Using Receive Modes
If you are not using this machine for faxing, go to the
next step.
aPress Menu.
bPress aor bto choose Fax.
Press OK.
cPress aor bto choose Setup Receive.
Press OK.
dPress aor bto choose Receive Mode.
Press OK.
ePress your preferred receive mode.
Press OK.
fPress Stop/Exit.
9
Enter personal
information (Station ID)
Set your machine’s Station ID so that the date and
time appear on each fax you send.
If you are not using this machine for faxing, go to the
next step.
aPress Menu.
bPress aor bto choose Initial Setup.
Press OK.
cPress aor bto choose Station ID.
Press OK.
dEnter your fax number (up to 20 digits) on the
dial pad, and then press OK. To enter a “+” for
international codes, press l.
eEnter your name (up to 20 characters) using
the dial pad, and then press OK.
fPress Stop/Exit.
No
Yes
Yes
No
No
Yes
Do you want to use the telephone features of your
machine (if available), an external telephone or
external telephone answering device connected on the
same line as the machine?
Do you want the machine to
answer fax and telephone calls
automatically?
Are you using the voice message
function of an external telephone
answering device?
Manual
Fax Only
Fax/Tel
External TAD
You control the telephone
line and must answer every
call yourself.
Your external telephone
answering device (TAD)
automatically answers every
call. Voice messages are
stored on the external TAD.
Fax messages are printed.
Your machine controls the
line and automatically
answers every call. If the
call is not a fax, the
telephone will ring for you
to pick up the call.
Your machine automatically
answers every call as a fax.
NOTE
• See the following chart for entering your name.
• If you need to enter a character that is on the
same key as the character before, press cto
move the cursor to the right.
• If you entered a character incorrectly and want
to change it, press dor cto move the cursor to
the incorrect character, and then press Clear.
• For more information uuBasic User’s Guide:
Entering Text
Press
key
One
time
Two
times
Three
times
Four
times
Five
times
2ABC2A
3DEF3D
4GH I 4G
5JKL5J
6MNO6M
7PQRS 7
8TUV8T
9WX Y Z 9
NOTE
If you make a mistake and want to start again,
press Stop/Exit and go back to a.

9
10
Transmission
Verification Report
Your Brother machine is equipped with a
Transmission Verification Report that can be used as
confirmation that you sent a fax. This report lists the
name or fax number of the receiving party, the date,
time, and duration of the transmission, the number of
pages transmitted, and whether or not the
transmission was successful.
Instructions on using this feature uuBasic User’s
Guide: Transmission Verification Report
11
Set Tone or Pulse dialling
mode
Your machine comes set for a Tone dialling service. If
you have a Pulse dialling (rotary) service, you need to
change the dialling mode.
aPress Menu.
bPress aor bto choose Initial Setup.
Press OK.
cPress aor bto choose Tone/Pulse.
Press OK.
dPress aor bto choose Pulse (or Tone).
Press OK.
ePress Stop/Exit.
12
Set the telephone line
type
If you are connecting the machine to a line that
features PBX or ISDN to send and receive faxes, it is
necessary to change the telephone line type
accordingly.
aPress Menu.
bPress aor bto choose Initial Setup.
Press OK.
cPress aor bto choose Phone Line Set.
Press OK.
dPress aor bto choose Normal, PBX or ISDN.
Press OK.
ePress Stop/Exit.
NOTE
PBX and TRANSFER
The machine is initially set to Normal, which lets
the machine connect to a standard PSTN (Public
Switched Telephone Network) line. However,
many offices use a central telephone system or
Private Branch Exchange (PBX). Your machine
can be connected to most types of PBX. The
machine’s recall feature supports timed break
recall only (TBR). TBR will work with most PBX
systems allowing you to gain access to an outside
line, or transfer calls to another extension. The
feature works when the Tel/R key is pressed.

10
13
Set the telephone line
compatibility (VoIP)
If you are connecting the machine to a VoIP service
(over the Internet), you need to change the
compatibility setting.
aPress Menu.
bPress aor bto choose Initial Setup.
Press OK.
cPress aor bto choose Compatibility.
Press OK.
dPress aor bkey to choose Basic(for
VoIP).
Press OK.
ePress Stop/Exit.
NOTE
If you are using an analogue telephone line, you
can skip this step.

11
Windows®Macintosh
USB Wireless Network
14
Choose your connection type
These installation instructions are for Windows®XP Home, XP Professional, XP Professional x64 Edition,
Windows Vista®, Windows®7, Windows®8, and Mac OS X v10.6.8, 10.7.x, 10.8.x.
NOTE
• For Windows Server®2003/2008/2008 R2/2012, the drivers can be found on your model’s download page
at http://solutions.brother.com/.
• If your computer does not have a CD-ROM drive, you can download the latest drivers, manuals and utilities
for your model from the Brother Solutions Center at http://solutions.brother.com/. Some software
applications included on the CD-ROM may not be available as a download.
For USB interface cable
Windows
®
, go to page 12
Macintosh, go to page 15
For Wireless Network
Windows
®
and Macintosh,
go to page 18

12
Windows®
USB
For Windows
®
USB interface users
(Windows®XP Home/XP Professional/Windows Vista®/Windows®7/Windows®8)
15
Before you install
Make sure that your computer is ON and you are
logged on with Administrator rights.
16
Install MFL-Pro Suite
aPut the CD-ROM into your CD-ROM drive. If
the model name screen appears, choose your
machine. If the language screen appears,
choose your language.
bClick Install MFL-Pro Suite and click Yes if
you accept the license agreements.
cChoose Local Connection (USB), and then
click Next.
dFollow the on-screen instructions until the Plug
in the USB cable screen appears.
NOTE
• DO NOT connect the USB cable yet.
• If there are any programs running, close them.
• The screens may differ depending on your
operating system.
• The CD-ROM includes Nuance™ PaperPort™
12SE. This software supports Windows®XP
Home (SP3 or greater), XP Professional (SP3
or greater), XP Professional x64 Edition (SP2
or greater), Windows Vista®(SP2 or greater),
Windows®7 and Windows®8. Update to the
latest Windows®Service Pack before installing
MFL-Pro Suite.
• If the Windows Security screen appears, click
the check box and click Install to complete the
installation correctly.
NOTE
• If the Brother screen does not appear
automatically, go to Computer (My
Computer).
(For Windows®8: click the (File Explorer)
icon on the taskbar, and then go to Computer.)
Double-click the CD-ROM icon, and then
double-click start.exe.
• If the User Account Control screen appears,
click Allow or Yes.

13
Windows®
USB
Windows®Macintosh
USB
17
Connect the USB cable
aLift the scanner cover until it locks securely into
the open position.
bConnect the USB cable to the USB port
marked with a symbol. You will find the
USB port inside the machine, as shown in the
callout below.
cCarefully guide the USB cable into the cable
channel and out the back of the machine.
Connect the cable to your computer.
dLift the scanner cover to release the lock a.
Gently push the scanner cover support
down band close the scanner cover cusing
both hands.
CAUTION
Be careful not to pinch your fingers when the
scanner cover closes.
eThe installation will continue automatically.
The installation screens appear one after
another.
fIf the Environmental Advice for Imaging
Equipment screen appears, click Next.
gWhen the On-Line Registration screen
appears, follow the on-screen instructions.
Click Next.
hIf you do not want to set your machine as the
default printer, clear the Set as Default Printer
check box, and then click Next.
iWhen the Setup is Complete window
appears, confirm the settings, and then click
Next.
IMPORTANT
Make sure that the cable does not restrict the
cover from closing, or an error may occur.
NOTE
DO NOT cancel any of the screens during the
installation. It may take a few seconds for all
screens to appear.
3
1
3
2

14
Windows®
USB
18
Finish and restart
aClick Finish to restart your computer.
After restarting the computer, you must log on
with Administrator rights.
bThe following screens will appear.
• When the Software Update Setting screen
appears, choose the software update setting
you want and click OK.
• When the Brother Product Research and
Support Program screen appears, select
your preference and follow the on-screen
instructions.
To install optional applications:
Now go to
Page 31
NOTE
• If an error message appears during the
software installation, do one of the following:
- Windows®XP, Windows Vista®and
Windows®7 users: Run the Installation
Diagnostics located in (Start) >
All Programs > Brother > MFC-XXXX
(where XXXX is your model name).
- Windows®8 users: To run the Installation
Diagnostics, double-click (Brother
Utilities) on the desktop, and then click the
drop-down list and select your model name
(if not already selected). Click Tools in the
left navigation bar.
• Depending on your security settings, a
Windows®Security or antivirus software
window may appear when using the machine
or its software. Please allow or permit the
window to continue.
NOTE
• Internet access is required for the software
update and the Brother Product Research and
Support Program.
• When you install MFL-Pro Suite, Brother Help
will also be installed automatically. Brother
Help allows you to access the Brother
Solutions Center when you click
in the task tray.
Finish
The installation is now
complete.
NOTE
Windows®8 users: If the Brother manuals
included on the CD-ROM are in PDF format, use
Adobe®Reader®to open them. If Adobe®
Reader®is installed on your computer but you
cannot open the files in Adobe®Reader®, change
the file association for PDF (see How to open a
PDF file in Adobe®Reader®(Windows®8)
on page 33).

15
Macintosh
USB
Windows®Macintosh
USB
For Macintosh USB interface users (Mac OS X v10.6.8, 10.7.x, 10.8.x)
15
Before you install
Make sure your machine is connected to the power
and your Macintosh is ON. You must be logged on
with Administrator rights.
16
Connect the USB cable
aLift the scanner cover until it locks securely into
the open position.
bConnect the USB cable to the USB port
marked with a symbol. You will find the
USB port inside the machine, as shown in the
callout below.
cCarefully guide the USB cable into the cable
channel and out the back of the machine.
Connect the cable to your Macintosh.
NOTE
For Mac OS X v10.6.0 to 10.6.7 users, upgrade to
Mac OS X v10.6.8 - 10.8.x.
NOTE
• DO NOT connect the machine to a USB port on
a keyboard or a non-powered USB hub.
• Connect the machine directly to your
Macintosh.
IMPORTANT
Make sure that the cable does not restrict the
cover from closing, or an error may occur.

16
Macintosh
USB
dLift the scanner cover to release the lock a.
Gently push the scanner cover support
down band close the scanner cover cusing
both hands.
CAUTION
Be careful not to pinch your fingers when the
scanner cover closes.
17
Install MFL-Pro Suite
aPut the CD-ROM into your CD-ROM drive.
bDouble-click the Start Here OSX icon to install.
If the model name screen appears, choose
your machine.
cChoose Local Connection (USB), and then
click Next. Follow the on-screen instructions.
dAfter the installation, the Brother software will
search for the Brother device. This will take a
few moments to complete.
eChoose your machine from the list, and then
click Next.
fWhen the Add Printer screen appears, click
Add Printer.
gChoose your machine from the list. Click Add
and then click Next.
When the support screen appears, follow the
on-screen instructions if you want to download
Presto! PageManager. You can also
download Presto! PageManager later from
the Brother Support screen.
Click Next.
hWhen this screen appears, click Close.
The installation of MFL-Pro Suite is now
complete.
Go to step 18.
3
1
3
2
NOTE
(OS X v10.8.x)
Select Brother MFC-XXXX CUPS (where XXXX
is your model name) driver from the Use pop-up
menu.

17
Macintosh
USB
Windows®Macintosh
USB
18
Download and install
Presto! PageManager
When Presto! PageManager is installed, OCR
capability is added to Brother ControlCenter2. You
can easily scan, share and organize photos and
documents using Presto! PageManager.
aOn the Brother Support screen, click the
Presto! PageManager icon to go to the
Presto! PageManager download site, and
follow the on-screen instructions.
Finish
The installation is now
complete.

18
For Wireless Network Users
For wireless network interface users
15
Before you begin
First you must configure the wireless network settings of your machine to communicate with your access
point/router. After the machine is configured to communicate with your access point/router, computers on your
network will have access to the machine. To use the machine from these computers, you will need to install the
drivers and software. The following steps will guide you through the configuration and installation process.
To achieve optimum results with normal everyday document printing, place the Brother machine as close to the
network access point/router as possible with minimal obstructions. Large objects and walls between the two
devices as well as interference from other electronic devices can affect the data transfer speed of your documents.
Due to these factors, wireless may not be the best method of connection for all types of documents and
applications. If you are printing large files, such as multi-page documents with mixed text and large graphics, you
may want to consider choosing USB for the fastest throughput speed.
The following instructions are for infrastructure mode (connected to a computer through an access point/router).
Infrastructure Mode
aAccess point/router
bWireless network machine (your machine) connected to the access point/router
cWireless-capable computer connected to the access point/router
dWired computer connected to the access point/router
eMobile device connected to the access point/router
Please make sure the wireless network settings of the machine match the access point/router.
NOTE
If you have previously configured the wireless settings of the machine, you must reset the network settings
before you can configure the wireless settings again.
On your machine, press Menu. Press aor bto choose Network. Press OK.
Press aor bto choose Network Reset. Press OK.
Press 1(Yes) twice to accept the change.
NOTE
To set up your machine in Ad-hoc mode (connected to a wireless-capable computer without an access
point/router), see instructions in the Software and Network User’s Guide on the CD-ROM.
To view the Software and Network User’s Guide:
1 Turn on your computer. Insert the CD-ROM into your CD-ROM drive.
For Windows®:
2 Choose your model and the language. The CD-ROM top menu will appear.
3 Click User’s Guides, and then click PDF/HTML documents.
4 Click Software and Network User’s Guide.
For Macintosh:
2 Double-click User’s Guides. Choose your model and the language.
3 Click User’s Guides, and then click Software and Network User’s Guide.
1
2
3
4
5

19
For Wireless Network Users
Wireless Network
16
Choose your wireless setup method
The following instructions will offer three methods for setting up your Brother machine on a wireless network. If
you began the wireless setup from step 7on page 7, go to method bor c. For all other users, choose the method
you prefer for your environment.
Method ais the recommended way to connect (Windows®or Macintosh).
aSetup using the CD-ROM (Windows®and Macintosh)
• It is recommended that you use a computer wirelessly connected to your network for this method.
• A USB cable might be needed in some cases.
Now go to
page 21
bManual setup from the control panel using the Setup Wizard (Windows®, Macintosh and
mobile devices)
If your wireless access point/router does not support WPS (Wi-Fi Protected Setup™) or AOSS™,
write down the wireless network settings of your wireless access point/router in the area below.
If you need assistance during setup and want to contact Brother Customer Service, make sure
you have your SSID (Network Name) and Network Key ready. We cannot assist you in locating
this information.
Item Record the current wireless network settings
SSID (Network Name)
Network Key*
* The Network Key may also be described as the Password, Security Key or Encryption Key.
NOTE
If you do not know this information (SSID and Network Key), you cannot continue the wireless
setup.
How can I find this information?
1) Check the documentation provided with your wireless access point/router.
2) The initial SSID could be the manufacturer’s name or the model name.
3) If you do not know the security information, please consult the router manufacturer, your system
administrator, or your Internet provider.
Now go to
page 22

20
For Wireless Network Users
cOne-push setup using WPS or AOSS™ (Windows®, Macintosh and mobile devices)
Use this method if your wireless access point/router supports automatic wireless (one-push) setup
(WPS or AOSS™).
Now go to
page 23