Brother MFC-5200C User manual

FACSIMILE EQUIPMENT
SERVICE MANUAL
MODEL: MFC5200C/MFC890

© Copyright Brother 2002
All rights reserved.
No part of this publication may be reproduced in any
form or by any means without permission in writing
from the publisher.
Specifications are subject to change without notice.

PREFACE
This publication is a Service Manual covering the specifications, construction, theory of operation,
and maintenance of the Brother facsimile equipment. It includes information required for field
troubleshooting and repair--disassembly, reassembly, and lubrication--so that service personnel
will be able to understand equipment function, to rapidly repair the equipment and order any
necessary spare parts.
To perform appropriate maintenance so that the facsimile equipment is always in best condition
for the customer, the service personnel must adequately understand and apply this manual.
This manual is made up of eight chapters and appendices.
SAFETY INSTRUCTIONS
CHAPTER 1 PARTS NAMES & FUNCTIONS
CHAPTER 2 SPECIFICATIONS
CHAPTER 3 INSTALLATION
CHAPTER 4 THEORY OF OPERATION
CHAPTER 5 MAINTENANCE
CHAPTER 6 DISASSEMBLY/REASSEMBLY, LUBRICATION, AND ADJUSTMENT
CHAPTER 7 MAINTENANCE MODE
CHAPTER 8 TROUBLESHOOTING
Appendix 1. Serial No. Descriptions
Appendix 2. Installation
Appendix 3. EEPROM Customizing Codes
Appendix 4. Firmware Switches (WSW)
Appendix 5. Re-packing Instructions
Appendix 6. Wiring Diagram
Appendix 7. Circuit Diagrams
This manual describes the models and their versions to be destined for major countries. The specifications
and functions are subject to change depending upon each destination.

SAFETY INSTRUCTIONS
SAFETY PRINCIPLE
1) Before starting any operations, read this manual thoroughly. Especially read the safety instructions in this
section carefully and ensure that you understand the contents.
2) Perform all the operations by following the procedures described in this manual. Follow all the cautions
and warnings set out in the procedures and on safety labels affixed to the machine. Failure to do so may
result in human injury or equipment damage.
3) Perform only the procedures explained in this manual. Refrain from opening or touching any portions that
are not related to your required operation(s).
4) Repair and replacement of parts should be performed by trained and qualified persons only.
Operators should not attempt to do such repair or replacement work.
5) It must be appreciated that the above-mentioned cautions and warnings do not cover everything because it
is impossible to evaluate all the circumstances of repair situations.
SPECIAL SAFETY INFORMATION
Cautions and warnings are made clear by following the 'Safety Alert Symbols' or 'Signal Words' such as
DANGER, WARNING and CAUTION.
1) SAFETY ALERT SYMBOL
This is the safety alert. When you find this symbol placed on the equipment or marked in this manual, be
aware of the potential of human injuries. Follow the recommended precautions and safety operation
practices.
2) Understanding Signal Words
DANGER is used to indicate the presence of a hazard which will cause severe human injuries or a fatal
accident if the warning is ignored.
WARNING is used to indicate the presence of a hazard or unsafe practices which may cause severe
human injuries or a fatal accident if the warning is ignored.
CAUTION is used to indicate the presence of a hazard or unsafe practices which may cause minor human
injuries if the warning is ignored. CAUTION also calls your attention to safety messages in this manual.

3) Follow Safely Instructions
Carefully read all the safety messages set out in this manual and also in the safety warning signs placed
on the equipment. In this manual, the safety instructions (safety alert symbols and signal words) are
enclosed in a rectangular enclosure to bring them to your attention.
Keep the safety signs on the equipment in good condition and ensure none are missing or damaged.
Replace the safety signs if unreadable or damaged. Learn how to operate the equipment and how to use
the controls properly. Do not let anyone operate this equipment without following the instructions. Keep
the equipment in proper working condition.
Unauthorized modification to the equipment may impair the function & safety and affect the life of the
equipment.
Listed below are the various kinds of "WARNING" messages contained in this manual.
4) Caution for the battery
There is a danger of explosion if the battery is incorrectly replaced. Do not replace the battery. Do not
disassemble, recharge or dispose of in fire.
Used battery should be disposed of according to local regulations.

WARNING
HAZARDOUS VOLTAGE
May cause serious injuries or fatal accidents. Voltage is now applied from the power
supply of machine. There is a danger of electrical shock if you touch the active area
inside the machine.
Be sure to turn the power supply switch OFF and pull the plug out from the power outlet
before starting maintenance work on the machine.
CAUTION
ROTATING PARTS
Be aware of the potential danger of various rollers and take care not to get your fingers or
hand caught into the machine, this can cause serious injuries. Note that the exit roller that
ejects the printed paper is rotating while printing.
Be careful not to get your hair, fingers, hands, sleeve or necktie caught in the machine
while operating the machine.
CAUTION
POWER CORDS & PLUGS
This machine is equipped with a 3-wire power cord fitted with a 3-pronged plug (bi-polar
plug with grounding) for the user’s safety.
Use these power cords in conjunction with a properly grounded electrical outlet to avoid
an electrical shock.
CAUTION
SAFETY INTERLOCK
The scanner unit of this machine have electrical safety interlocks to turn the power of
f
whenever they are opened.

CHAPTER 1
PARTS NAMES & FUNCTIONS

CHAPTER 1 PARTS NAMES & FUNCTIONS
CONTENTS
1.1 EQUIPMENT OUTLINE ...................................................................................................1-1
1.2 CONTROL PANEL...........................................................................................................1-3

1-1
1.1 EQUIPMENT OUTLINE
Front view
Rear view
10. Paper support
13. Manual feed slot
12. Rear cover
11. Paper tray
3. ADF document support
5. Document tray
4. Document guide base
7. Control panel
9. Output paper support
6. Scanner unit
1. ADF
8. Main cover
2. ADF cover

1-2
No. Part name Outline of functions
1 ADF Automatically feeds the document sheet by sheet to
the reading unit.
2 ADF cover Open this cover when removing jammed documents
from the ADF.
3 ADF document support Supports the documents fitted to the ADF so that they
do not bend.
4 Document guide base Adjusts the document position to the center of ADF.
5 Document tray Stores the read documents.
6 Scanner unit Indicates the whole reading unit including the control
panel. Open this unit when changing the ink cartridge.
7 Control panel Displays the machine operation status and is used to
operate the machine.
8 Main cover Indicates the whole enclosure of the machine.
9 Output paper support Stores the printed sheets of paper.
10 Paper support Supports the paper fitted to the paper tray so that they
do not bend.
11 Paper tray Automatically feeds the paper sheet by sheet to the
printing unit.
12 Rear cover Indicates the rear enclosure. Open this cover when
doing maintenance work.
13 Manual feed slot
Used to feed the paper sheet by sheet manually.
Open the slot cover when removing jammed paper
from the machine.

1-3
1.2 CONTROL PANEL
ON/OFF
You can turn the MFC on or off.
Hook
Lets you dial numbers without picking up the
handset.
Fax and telephone keys:
Redial/Pause
Redials the last number you called.
It also inserts a pause in auto dial numbers.
Stop/Exit
Stops a fax, cancels an operation or exits from
the Menu.
Receive Mode
Use to select how the MFC will handle
incoming calls.

Dial Pad
Use this to dial telephone and fax numbers and
as a keyboard for entering information into the
MFC.
The # key lets you switch the dialing type
during a telephone call from Tone to Pulse
Navigation keys:
Menu/Set
Lets you access the Menu to program and store
your settings in the MFC.
Press to scroll forward or backward to a menu
selection.
Also, you can use these keys to do an
alphabetical search for the names of stored
numbers.
Search/Speed Dial
Lets you look up numbers that are stored in the
Dialing memory. It also lets you dial stored
numbers by pressing # and a two-digit number.
Volume
Press to scroll through the menus and options.
When using the speaker, you can press these
keys to adjust the volume.
Fax Resolution
Sets the resolution when you send a fax.
Fax Start
Starts an operation, such as sending a fax.

1-4
Copy keys (Temporary settings):
Quality
Use this key to temporarily change the quality
for Copying.
Color Print key:
Ink
Lets you clean the print heads, replace an ink
cartridge and check the available ink volume.
Quality indicator lights
These lights show the copy quality you
selected with the Quality key.

Enlarge/Reduce
Lets you enlarge or reduce copies depending
on the ratio you select.
Scan key:
Scan to
Lets you scan the next original and select the
destination in your computer.
(Such as a Word processing, graphics or E-
mail application, Media card or on a Network.)
Black Copy
Makes a black-and-white copy.

Color Copy
Makes a full-color copy.
Liquid Crystal Display (LCD)
Displays messages on the screen to help you
set up and use your MFC.
Options
You can quickly and easily select temporary
settings for copying or Photo Capture
CenterTM.

CHAPTER 2
SPECIFICATIONS

CHAPTER 2 SPECIFICATIONS
CONTENTS
2.1 GENERAL ........................................................................................................................2-1
2.1.1 General Specification ...........................................................................................2-1
2.1.2 Paper Specification ..............................................................................................2-1
2.1.3 Printable Area.......................................................................................................2-3
2.1.4 Environmental Condition ......................................................................................2-4
2.2 OTHERS...........................................................................................................................2-5

2-1
2.1 GENERAL
2.1.1 General Specification
Memory Capacity 8MB
Automatic Document Feeder (ADF) up to 30 sheets (20 lb)
Paper Tray 100 Sheets (20 lb)
Printer Type Ink Jet
Print Method Configuration Piezoelectric ceramic drive with 150 x 4 nozzles
LCD (Liquid Crystal Display) 16 characters x 2 Lines
Operating Environment 50-95ºF (10-35ºC)
Best Print Quality 68-91ºF (20-33ºC)
Power Source 120VAC 50/60Hz (U.S.A., Canadian Version Only)
240VAC 50/60HZ(Except U.S.A., Canadian Version)
Power Consumption Minimum: under 5 watts
(When Power Switch (ON/OFF) is turned off.)
Standby: under 15 watts
Operating: under 50 watts
Dimensions 19.4 x 18.3 x 14.9 (inches)
492 x 466 x 378 (mm)
Weight 28.6 1b/13 kg
2.1.2 Paper Specification
Recommended paper
Plain Paper: Xerox 4200
Inkjet Paper: KODAK® Premium Inkjet Paper (Matte)
Glossy Paper: JETPRINT PHOTO®
Graphic image paper - Gloss Finish
Transparencies: 3M Transparency Film (CG3410)

2-2
Paper capacity and specifications of the Paper Tray
Paper Type Number of sheets Paper Weight Paper Thickness
Letter
Executive 100 of 20 lb (80 g/m 2 )
Plain Paper
Legal 50 of 20 lb
(80 g/m 2 )
17 to 32 lb
(64 to 120 g/m 2 ) 0.003 to 0.006 in. (0.08 to 0.15 mm)
Inkjet Paper (Letter) 20 17 to 32 lb
(64 to 120 g/m 2 ) 0.003 to 0.006 in. (0.08 to 0.15 mm)
Glossy Paper (Letter) 20 Up to 40 lb
(150 g/m 2 ) Up to 0.007 in. (0.18 mm)
Transparencies (Letter) 10
Envelopes (DL, COM-10, C5,
Monarch) 10 Up to 0.02 in. (0.52mm)
Postcard 4" x 6" 30 Up to 45 lb
(170 g/m 2 ) Up to 0.009 in. (0.23 mm)
Index Card 5" x 8" 30 Up to 32 lb
(120 g/m 2 ) Up to 0.006 in. (0.15 mm)
Paper stack specifications for the Paper Tray
Paper tray Up to 0.39 in. (10 mm) Up to 100 sheets of 20 lb
(80 g/m 2 )
Output paper support Up to 50 sheets of 20 lb
(80 g/m 2 )
(Transparencies and glossy paper must
be picked up from the output paper
support one page at a time to avoid
smudging.)
Paper specifications for the manual feed slot
Paper Width 3.5 to 8.5 in. (89 to 216 mm)
Paper Height 4 to 14 in. (102 to 356 mm)
Paper Thickness 0.005 to 0.01 in. (0.12 to 0.25 mm)
You have to remove paper from the paper tray and load one sheet at a time.

2-3
2.1.3 Printable Area
The printable area depends on the settings in the application you are using. The figures below show the
unprintable areas on cut sheet paper and envelopes.
Paper Paper size Top Bottom Left Right
Fax 0.12 0.47 0.25 0.25
Printer 0.12 0.47
(0.12)* 0.23 0.23
Letter, Legal
Copy 0.12 0.47
(0.12)* 0.23 (0.12)* 0.23 (0.12)*
Cut sheet
Executive Printer 0.12 0.47
(0.12)* 0.12 0.12
Post card 4" x 6" Printer 0.12 0.47
(0.12)* 0.12 0.12
Envelopes DL,C5,COM10 Monarch Printer 0.39 0.79 0.12 0.12
* When you set the Near Edge feature to ON.
Printer depends on the Printer driver.
The figures above are approximate and the printable area may vary depending on the type of cut sheet paper
you are using.

2-4
2.1.4 Environmental Condition

2-5
2.2 OTHERS (1/4)
Model Name MFC-5200C MFC-890
TELEPHONE
Automatic Redial Yes(once) Yes
Handset No No
One-Touch Dial 0 0
Speed Dial Max 100 Max 100
Figures of One-Touch & Speed Dial 20 digits 20 digits
Resisterable Number Of Characters 15 char 15 char
Telephone Index Yes(Normal) (TBD) Yes(Normal)
Speaker Phone No(Only Speaker) No(Only Speaker)
Chain Dialing Yes Yes
Caller ID No No
Call Waiting Caller ID No No
Distinctive Ringing Yes Yes
Hold/Mute Key No No
Hook Key Yes TEL/R key (TBD)
Power Failure Dialing No No
Speaker Volume Yes (3 steps + OFF) Yes (3 steps + OFF)
Ring Volume Yes (3 steps + OFF) Yes (3 steps + OFF)
HandSet Volume No No
PBX Feature No Yes
Transfer Method No flash
FAX
Internet FAX LAN Option LAN Option
Data Modem N/A N/A
Easy Receive/Fax Detect Yes Yes
Fax/Tel Switch Yes Yes
Super Fine Yes (Only for Black) Yes (Only for Black)
300dpi Transmission No No
Gray Scale 256 256
Contrast Yes (Auto/S.Light/S.Dark) Yes (Auto/Light/Dark)
Smoothing No No
Call Reservation Over Auto TX No No
Passward Check No No
Enhanced Remote Activate Yes Yes
Multi Resolution Transmission No No
Multi Transmission No No
Next-Fax Reservation Yes (Dual Access) Yes (Dual Access)
Delayed Timer Yes (50 Timer/50 Job) Yes (50 Timer/50 Job)
Polling Yes (Std/Seq) RX/TX Yes (Std/Seq) RX/TX
Quick-Scan key (Memory TX w/o key) (Memory TX w/o key)
Scan Speed (A4:Standard) Approx. 3 sec./page (A4:standard) Approx. 3 sec./pa
g
e
(
A4:standard
)
Memory Transmission(Brother#1
Chart) Yes (480:MMR) Yes (480:MMR)
Memory Transmission(ITU-T Chart) Yes (400:MMR) Yes (400:MMR)
Broadcasting Yes (150 locations) Yes (150 locations)
Batch Transmission Yes Yes
Auto Reduction Yes Yes
Out-of-Paper Reception (Brother #1
Chart) Yes (480:MMR) Yes (480:MMR)
Out-of-Paper Reception (ITU-T
Chart) Yes (400:MMR) Yes (400:MMR)
Dual Access Yes (B&W Only) Yes (B&W Only)
ECM(Error Correction Mode) Yes Yes
ITU SUB Addressing No No
Group Dial Yes (6) Yes (6)
Error Re-Transmission No No
Station ID 1 (20digits/20char) 1 (20digits/20char)
Off Hook Alarm No No
Remote Maintenance Yes Yes
Call Reservation Over Manual TX No No
RX Mode Indication Yes:LCD Yes:LCD
Resolution Indication Yes:LCD Yes:LCD
Memory Security N/A TX Lock
Color FAX (Document nd/Receive) Yes/Yes Yes/Yes
Color FAX (Memory end/Receive) No/Yes No/Yes
Manual Broadcasting Yes Yes
LCD Language English English
Call Manage N/A N/A
E-MAIL FAX(Share Media ervice) N/A N/A

2-6
(2/4)
Model Name MFC-5200C MFC-890
LIST/REPORT
Activity Report/Journal Report Yes (up to 200) Yes (up to 200)
Transmission Verification Report Yes Yes
Coverpage Yes Yes
Help List Yes Yes (From MENU)
Call Back Message No No
Caller ID List No No
Auto Dial List Yes(From Menu) Yes (From MENU)
Tel Index List N/A N/A
Order Form ( from MFC) N/A YES(FROM MENU)
INTERFACE
External TAD Interface Yes Yes
Missing Link/PC Interface No No
Host Interface (Serial) No No
Host Interface (IEEE1284) Yes Yes
Host Interface (USB) Yes Yes
LAN Interface Option (10Base-T/100Base-TX) Option (10Base-T/100Base-TX)
Acceptable Media Card Slot Smart Media/Compact Flash/Memory
Stick Smart Media/Compact Flash/Memory Stick
Analog Video Port No No
PRINTER
Color/Mono Color/Mono Color/Mono
Engine Type Piezo Ink Jet (4 head BH: 150
nozzles/color) Piezo Ink Jet (4 head BH: 150 nozzles/color)
Resolution(dpi) 2400x1200 /2400x1200 (Mono/Color) 1200x1200 /2400x1200
(Mono/Color)
Speed(ppm)
20/16 (Mono/Color: 450*150)
'10/7 (Mono/Color: 600*300)
'3.5/2.5 (Mono/Color: 600*600)
'1.2/0.9 (Mono/Color: 1200*1200)
'0.6/'0.4(Mono/Color:2400*1200)
20/16 (Mono/Color: 450*150)
'10/7 (Mono/Color: 600*300)
'3.5/2.5 (Mono/Color: 600*600)
'1.2/0.9 (Mono/Color: 1200*1200)
'0.4(Color:2400*1200)
Paper Capacity(sheets) 100 (80gsm) 100(80gsm)
Additional Paper Capacity(sheets) No No
Output Paper Capacity(sheets) 50 50
Standard Print Language Windows GDI Windows GDI
Emulation N/A N/A
Resident Fonts Yes Yes
Fonts Disk Based Yes Yes
Paper Handling Size LTR, LGL, A4, A5, EXE,
Post Card, Photo, Index card
LTR, LGL, A4, A5, EXE,
Post Card, Photo, Index card
Manual Feed Slot Yes (1 sheet feeder) Yes (1 paper feeder)
Other Paper Type OHP, Envelopes OHP, Envelopes
Sheet Weight (Paper Cassette)
(Manual Slot)
64-120 g/m2 (17 - 32 lb)
105-185g/m2 (28-49.3 lb)
64-240 g/m2 (17 - 64 lb)
Yes
Printer Driver
Win95/98/98SE/Me/2000Professinal/
NT4.0/XP
MacOS 8.5.1-10.1
Win95/98/98SE/Me/2000Professin
al/NT4.0/XP
MacOS 8.5.1-10.1
Utility Software N/A N/A
Bundled Cable No No
Variable Dot Print Yes (3 sizes, Min. 5pl) Yes (3 sizes, Min. 5pl)
Shingling Print Yes NO
Color Enhancement Yes (True2Life) Yes (True2Life)
COPY
Color/Mono Color/Mono Color/Mono
Speed(ppm) 15/12 (Multiple copies)
12/8 (Multiple documents)
15/12 (Multiple copies)
12/8 (Multiple documents)
Multi Copy(Stack) Yes (Color) or Via PC Yes (Color) or Via PC
Multi Copy(Sort) Yes (Color) or Via PC Yes (Color) or Via PC
Reduction/Enlargement(%) 25 -- 400 in 1% increments 25 -- 400 in 1% increments
Resolution(dpi) Max. 1200x1200 Max. 1200x1200
Resolution Indication LED (Green) -Fast, Normal, Best LED (Green) -Fast, Normal, Best
N in 1 2in1, 4in1/ B&W, Color: A4, LTR only 2in1, 4in1/ B&W,color: A4, LTR
only
Poster Yes Yes
Clone N/A N/A
Image Enhancement N/A N/A
Book Copy Supporter N/A N/A