Brother PT-P710BT User manual

(USA and Canada)
Please read this guide, including all Precautions, before using this label
printer. After reading this guide, keep it in a safe place.
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Supplies
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Quick Setup Guide (English)
PT-P710BT
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Follow these guidelines to avoid the risk of heat generation, smoking, explosion, fire,
or injury.
Rechargeable Li-ion Battery
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Rechargeable Li-ion Battery
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Label Printer and USB Cable
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Safety Precautions
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Rechargeable Li-ion Battery
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Safety Precautions (cont)
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General Precautions

1. Components
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2. Parts Description
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3. Insert the Tape Cassette
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&DVVHWWH
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4. Charge the Battery
Notes on Using the Rechargeable Li-ion Battery
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Rechargeable Li-ion Battery Characteristics
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5 V DC, 0.5 A – 2 A
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WR D86%$&$GDSWHUVXLWDEOHIRU
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&KDUJHXQWLOWKH%DWWHU\/('
WXUQV RII
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 ,IFKDUJLQJWKHEDWWHU\XVLQJ
DFRPSXWHUPDNHVXUHWKH
FRPSXWHULVRQ

To print from your Mobile Device, go to Step 6.
To print from your Computer, go to Step 8.
'RZQORDGWKHDSSOLFDWLRQVIURPWKH$SS6WRUHRU*RRJOH3OD\
5. Turn Power On or Off
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3RZHURII 3UHVVDQGKROGWKH3RZHU%XWWRQXQWLOWKH3RZHU/('WXUQVRII
6. Print from Your Mobile Device
Brother
iPrint&Label
&UHDWHODEHOVIRUEXVLQHVV
XVHLQFOXGLQJEDUFRGHV
RIILFHHTXLSPHQWODEHOV
DQG ODEHOVIRUIROGHUWDEV
P-touch
Design&Print
'HVLJQDQGFUHDWHVW\OLVK
ODEHOVIRUZRUNRUKRPH
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SULQWHUIHHGVDSSUR[LPDWHO\LQPPRIOHDGHUWDSHEHIRUHHYHU\
QHZODEHO
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P-touch Design&Print 7XUQ&XWWKHODVWODEHO2))
Brother iPrint&Label 7XUQ&KDLQ3ULQWLQJ21
7KHQSULQW\RXUODEHOVDQGOHDYHWKHODVWODEHOLQWKHODEHOSULQWHUXQWLO
\RXDUHUHDG\WRSULQWDQHZODEHO
 $IWHUWKHODVWODEHOSULQWVSUHVVWKH3RZHU%XWWRQWZLFHTXLFNO\WR
HMHFWDQGFXWWKHODVWODEHO1RWHWKDWWKHODEHOSULQWHUZLOOIHHGDERXW
LQPPRIOHDGHUWDSHEHIRUHWKHQH[WQHZODEHOZKHQ\RXXVH
WKLVPHWKRG

On your mobile device:
 *RWRWKHVHWWLQJVPHQXDQGPDNHVXUHWKH%OXHWRRWK®RSWLRQLVRQ
 6HOHFWPT-P710BT****ZKHUHLVWKHODVWIRXUGLJLWVRI\RXUODEHO
SULQWHU¶VVHULDOQXPEHU7KHXQLWVVHULDOQXPEHULVORFDWHGLQVLGHWKH
&DVVHWWH&RYHUXQGHUQHDWKWKH7=H7DSH&DVVHWWH
7. Pair the Label Printer with Your Mobile Device
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GHYLFH
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%OXHWRRWKFKHFNWKHIROORZLQJ
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RQDJDLQ
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 7KLVODEHOSULQWHUGRHVQRWVXSSRUW:L)LFRQQHFWLRQV

9LVLWinstall.brother and install the printer driver and P-touch Editor by
following the on-screen instructions.
8. Print from Your Computer
The following software can
be selected for installation: Features
Printer Driver Software required to print from a label printer.
P-touch Editor
Label creation software for computers. This
application comes with built-in drawing tools
that allow you to print a wide variety of custom
labels in complex layouts with text of different
fonts and styles, frames, imported images,
barcodes, etc.
P-touch Update Software
Update applications to the latest version.
9LVLWsupport.brother.com to update P-touch
Editor for Mac.
Printer Setting Tool Configure settings for the label printer.
 'XHWRWKHVWUXFWXUHRIWKHODPLQDte, when Auto Cut is ON, the label
printer feeds approximately 1 in./25 mm of leader tape before every
new label. When printing multiple labels, you can prevent the
generation of the blank space on the second and subsequent labels.
Select Chain Printing in the optional settings of printing. Then print
your labels and leave the last label in the label printer until you are
ready to print a new label.
 $IWHUWKHODVWODEHOSULQWVSUHVs the Power Button twice quickly to
eject and cut the last label. Note that the label printer will feed about
1 in./25 mm of leader tape before the next new label when you use
this method.
 :KHQSULQWLQJIURP\RXUFRPSXWer, you must connect the label
printer and computer with the included USB cable.
 7KLVODEHOSULQWHUGRHVnot support Wi-Fi connections.

LED Indications
Power
LED Lit/Flashing Condition
Green
Lit
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 )HHGLQJRUFXWWLQJWDSH
 3ULQWLQJ
Flashing
(0.5 second intervals)
 5HFHLYLQJGDWDIURPDPRELOHGHYLFHRU
a computer
 7UDQVIHUULQJSURJUDP
Lit for 3 seconds, then
off for 1 second Standby
Orange
Lit Initializing
Flashing
(0.5 second intervals) Cooling
Battery
LED Lit/Flashing Condition
Orange
Not lit Fully charged
Lit Charging
Not lit for 3 seconds,
then lit for 0.5 seconds Only half the battery charge remains.
Not lit for 2 seconds,
then flashing twice The battery charge is low.
Flashing
(0.5 second intervals)
Insufficient charge or battery failure.
Refer to the following table to solve the
problem.

LED Troubleshooting
Power
LED
Lit/
Flashing Condition
How to
Clear
an Error
Solution
Red
Flashing
twice per
second,
then off for
1second
Battery failure
Lightly
press the
Power
Button.
If the problem is still not
resolved, replace the
battery.
Flashing
(1 second
intervals)
Insufficient
charge
Restart
the label
printer.
Make sure you have
removed the protective
sheet.
Charge the battery.
 1R7DSH
Cassette
installed.
 ,QFRUUHFW7DSH
Cassette
installed.
 ,QFRPSDWLEOH
Tape Cassette
installed.
Lightly
press the
Power
Button.
Insert the correct Tape
Cassette.
High temperature
error
Wait a short while, then try
DJDLQDIWHUWKH3RZHU/('
changes to green.
Transmission
error
Restart
the label
printer.
When using a mobile
device:
Establish a Bluetooth
connection.
When using a computer:
 5HFRQQHFWWKH86%
cable.
 &KDQJHWKH86%SRUW
Cutter error Restart the label printer.
Lit Program transfer
failure
Transfer the program again.
If the problem is still not resolved,
contact Brother customer service.
Flashing
(0.3 second
intervals)
System error
Contact Brother customer service.
(The flashing pattern may change if you
touch the Power Button.)

If you need additional help, visit support.brother.com
Troubleshooting
Problem Solution
The label printer does not
print.
 &KHFNWKDWWKH7DSH&DVVHWWH is inserted correctly.
 ,IWKH7DSH&DVVHWWHLVHPSW\UHSODFHLW
 &KHFNWKDWWKH&DVVHWWH&Rver is securely closed.
 &KHFNWKDWWKHFKDUJHLVQRWORZ
 &KHFNWKDWWKHODEHOSULQWHULVRQ
 &KHFNWKDWWKHPRELOHGHYLFHLVQRWLQVOHHSPRGH
 &KHFNWKDWWKHPRELOHGHYLFH¶V%OXHWRRWKVHWWLQJLVRQ
 &KHFNWKDWWKHODEHOSULQWHULVFRQQHFWHGWR\RXUPRELOHGHYLFH
via Bluetooth.
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 &KHFNWKDWWKHODEHOSULQWHULV not paired with another device.
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enough to communicate.
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a microwave oven) are located nearby.
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from a computer.
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USB cable when printing from a computer.
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 7KHWDSHGRHVQRWIHHG
correctly.
 7KHWDSHJHWVVWXFN
inside the label printer.
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jammed tape, and then cut it.
 &KHFNWKDWWKHHQGRIWKHWDSHRXWRIWKH7DSH*XLGH
 &RQILUPWKDWWKHWDSHLVSRLQWed at the Tape Exit Slot.
 5HPRYHWKHWDSHFDVVHWWHDQGLQVHUWLWDJDLQ
A tape jam error cannot
be cleared despite
following the
troubleshooting steps.
Contact Brother customer service.
A horizontal gap runs
through the middle of the
printed label.
Streaks or poor quality printed labels generally indicate that the
Print Head is dirty. See the 8VHU¶V*XLGH &OHDQWKH3ULQW+HDG.
An error occurred when
using a mobile app.
*RWR\RXUPRELOHDSS¶VVHWWLQJVPHQX!Support page!
FAQs & Troubleshooting
I want to cancel the
current printing job.
Make sure that the label printer is on, and then lightly press the
Power button.

Troubleshooting (cont)
Problem Solution
The ink ribbon is
separated from the ink
roller.
If the ink ribbon is broken,
replace the tape cassette.
If not, leave the tape uncut and
remove the tape cassette,
then wind the loose ink ribbon
back onto the spool.
The label printer stops
while printing a label.
Replace the tape cassette if striped tape is visible, as this
indicates that you have reached the end of the tape.
While printing, striped
tape appears. The tape cassette is empty. Insert a new tape cassette.
The tape is not cut
automatically.
Select Auto Cut.
If using special tapes, cut the tape using scissors.
Printed barcodes or QR
codes cannot be read.
 7U\XVLQJDQRWKHUEDUFRGHVFDQQHU
 7U\XVLQJDQRWKHU45FRGHUHDGHUDSSOLFDWLRQ
 &KDQJHWKHWDSH
Recommended: Black on white tape
 (QODUJHEDUFRGHVRU45FRGHVXVing the application, if possible.
There is approximately
1 in. / 25 mm of blank
space added to the left
margin of each printed
label.
 'XHWRWKHVWUXFWXUHRIWKHODPLnate, when Auto Cut is ON, the
label printer feeds approximately 1 in./25 mm of leader tape
before every new label.
 7RVDYHWDSHFKDQJHWKHVHVHWWLQJVLQHDFKDSS
P-touch Design&Print - Turn Cut the last label : OFF
Brother iPrint&Label - Turn Chain Printing: ON
Then print your labels and leave the last label in the label printer
until you are ready to print a new label.
 $IWHUWKHODVWODEHOSULQWVSUHVs the Power Button twice quickly
to eject and cut the last label. Note that the label printer will
feed about 1 in./25 mm of leader tape before the next new
label when you use this method.
 ,FDQQRWWXUQRQWKHODEHO
printer.
 7KHODEHOSULQWHUSRZHUV
off when I try to print.
 &KDUJHWKHEDWWHU\
 0DNHVXUH\RXKDYHUHPRYHGWKe protective sheet. Refer to
section &KDUJHWKH%DWWHU\ in this guide.
It is not possible to charge
the battery.
 'LVFRQQHFWWKH86%FDEOHDQGFRQQHFWLWDJDLQ
 0DNHVXUH\RXKDYHUHPRYHGWKe protective sheet. Refer to
section &KDUJHWKH%DWWHU\ in this guide.
Battery life is short, even
when fully charged.
The battery may have reached the end of its life. Use a new
battery.
I want to check I am using
the latest version of the
software.
Windows
Use the P-touch Update Software to confirm if you have the
latest version. See the 8VHU¶V*XLGH:LQGRZV8SGDWH6RIWZDUH.
Mac
See support.brother.com
Spool

Remove Battery for Replacement or Disposal
1. Turn the label printer off.
2. Open the Cassette Cover.
3. Remove the two screws from
the Battery Cover using a
flat-bladed screwdriver.
4. Remove the battery.
'RQRWGLVSRVHRIWKHEDttery with household waste.
There is a risk of environmental damage, explosion, or fire.
5. When reinserting the battery,
make sure the battery's contacts
are touching the contacts inside
the battery compartment.
6. Replace the Battery Cover,
reinsert the screws, and tighten
them with a flat-bladed
screwdriver.
7. Close the Cassette Cover.
Battery
Cover
 'LVSRVHRIEDWWHULHVDWDQ
appropriate collection point.
Be sure to observe all
applicable local regulations.
 :KHQVWRULQJRUGLVFDUGLQJ
a battery, cover the contacts
with cellophane tape
to prevent it from
short-circuiting.
DANGER

RF Exposure Notice (USA and Canada)
This label printer complies with FCC/IC radiation exposure limits set forth for an uncontrolled
environment and meets the FCC radio frequency (RF) Exposure Guidelines and RSS-102 of
the IC radio frequency (RF) Exposure rules. This label printer has very low levels of RF
energy that are deemed to comply without testing of specific absorption rate (SAR).
Industry Canada Compliance Statement (Canada)
This device complies with Industry Canada's licence-exempt RSSs. Operation is subject to
the following two conditions:
(1) this device may not cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.
Regulation
Federal Communications Commission (FCC) Supplier’s Declaration of Conformity (USA)
Responsible Party: Brother International Corporation
200 Crossing Boulevard
Bridgewater, NJ 08807-0911, U.S.A.
TEL: [phone]
Product Name: Brother Label Printer Electronic Labeling System
Model Number: PT-P710BT
Label printer complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) Label printer may not cause harmful interference, and (2) label printer
must accept any interference received, including interference that may cause undesired
operation.
Label printer has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. Label printer generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If label printer
does cause harmful interference to radio or television reception, which can be determined
by turning the label printer off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
 5HRULHQWRUUHORFDWHWKHUHFHLYLQJDQWHQQD
 ,QFUHDVHWKHVHSDUDWLRQEHWZHHQWKHODEHOSULQWHUDQGUHFHLYHU
 &RQQHFWWKHODEHOSULQWHULQWRDQRXWOHWRQDFLUFXLWGLIIHUHQWIURPWKDWWRZKLFKWKHUHFHLYHU
is connected.
 &RQVXOWWKHGHDOHURUDQH[SHULHQFHGUDGLR79WHFKQLFLDQIRUKHOS
 7KLVWUDQVPLWWHUPXVWQRWEHFRORFDWHGRURSHUDWHGLQFRQMXQFWLRQZLWKDQ\RWKHUDQWHQQD
or transmitter.
Important
 7KHHQFORVHGLQWHUIDFHFDEOHVKRXOGEHXVHGLQRUGHUWRHQVXUHFRPSOLDQFHZLWKWKHOLPLWV
for a Class B digital device.
 &KDQJHVRUPRGLILFDWLRQVQRWH[SUHVVO\DSSURYHGE\%URWKHU,QGXVWULHV/WGFRXOGYRLGWKH
user's authority to operate the label printer.

Regulation (cont)
CAUTION (USA)
RISK OF EXPLOSION IF BATTERY IS R(3/$&(':,7+$1,1&255(&77<3(
',6326(2)86('%$77(5,(6$&&25',1*727+(,16758&7,216
ATTENTION: (USA and Canada)
The product you have purchased is powered by Lithium Ion battery
which is recyclable. At the end of their useful lives, under various state
and local laws, it is illegal to dispose of this battery into your municipal
waste stream. Please call 1-800-8-BATTERY for information on how to
recycle this battery.
Contact Information
Customer Service for USA
Phone: 1-877-BROTHER (1-877-276-8437)
Fax: [phone]
To order supplies and accessories:
www.brothermall.com
Phone: [phone]
Customer Service for Canada
www.brother.ca/support
To order supplies and accessories:
www.brother.ca
Brother International (Aust)
Pty Ltd., Product Support
Centre for Australia
Phone: [phone]
DPWRSP$(67$('70RQGD\WR
Friday)
Other countries or regions support.brother.com