BT Diverse 5250 User manual

User Guide
BT DIVERSE 5250
This equipment is not designed for making
emergen y telephone alls when the power fails.
Alternative arrangements should be made for
a ess to emergen y servi es.
This produ t is intended for onne tion to analogue
publi swit hed telephone networks and private
swit hboards in the UK.
FOR SMS
TEXT MESSAGING
YOU MUST SUBSCRIBE
TO A CALLER DISPLAY SERVICE
AND YOU MUST NOT WITHHOLD
YOUR TELEPHONE NUMBER.
A QUARTERLY FEE IS PAYABLE.
BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187

BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187
Please open this page for an ‘At a glance’ guide
to your BT Diverse 5250.

BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187
At a glance
1
INT MENU
1
4
9
WXYZ
7
PQRS
8TUV
GHI
3DEF
5JKL
2ABC
6MNO
0
R
1
Microphone
Hash/Keyguard
Hold down to switch the
keypad guard on and off.
Extra Directory
Used to store 10
additional names and
numbers.
Keypad
Red phone
Press to end a call, return
the display to idle or turn
the power on and off.
Display
Displays the status
of your handset.
Handsfree
Use to answer
calls or make a call
in handsfree mode.
Green phone
For making and
answering calls.
Recall
Press for use with switchboards
and certain Network Services or
press and hold to enter a pause.
alls list
Lets you access
your lists – calls, SMS
and answer machine.
Right hand side
Takes you into the
redial list.
Left hand side
Allows you to make an
internal call.
Right hand side
Takes you into the
menu options
Star/bell
Switches the handset
ringer on and off.
One button
As well as being the
number one button hold
down to access your
Voice Mail service.
Directory
Used to store numbers
and names in the directory.

BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187
2
Base
Base underside
–+


DEL
BT Diverse 5 50
Play/Stop
Skip
Skip
Page
Contact points
Power socket Telephone line cord socket
Speaker volume
To decrease the loudspeaker volume.
To increase the loudspeaker volume.
Play/Stop
To playback messages.
To stop playback.
Skip
To play the next message.
To skip forward to the message after next.
Skip
To repeat the current message.
To skip back to the previous message.
OGM
To switch the answering machine on/off.
Illuminates when set to Answer On.
Flashes when you have new
messages stored.
Registration/Page button
Use to register handsets.
Used to page a handset.
Delete
To delete the current message.

BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187
3
In this guide
At a glance 1
Main menu structure 4
Messages 5
Quick guide to handset 6
Quick guide to handset
display icons 7
Introduction 8
Unpacking your BT Diverse 5250 8
For your records 8
Safety information 9
Setting up 1
Using the telephone 14
Making and ending calls 14
Handsfree 15
Using he direc ory 16
Charac er map 17
Redial 19
Secrecy 20
Paging and in ernal calls 21
Caller Display and other
BT Calling Features 23
Caller Display 23
Calls lis 23
Call Wai ing 26
O her BT Calling Fea ures 26
Additional features 29
Voice Mail 29
Handset settings 31
Base Station settings 36
Base S a ion PIN 37
Setting up and personalising
your answering machine 4
Ou going messages 40
Answer delay 44
Se ing he message leng h 45
Call screening 46
Quick access bu on se ing 46
Using the BT Diverse 525 answering
machine via the base unit 47
New message indica or 48
Using the BT Diverse 525 answering
machine via the handset 49
New message indica or 50
Playing messages 50
Remote access 53
Using additional handsets
and bases 54
Regis ering addi ional handse s 54
Help 57
General information 59
Guaran ee 59
Accessories and replacemen i ems 59
Technical informa ion 60
Swi chboard compa ibili y 60
Se ing pauses 62
Index 63
Hints and tips boxes
In this user guide, we’ve included
helpful tips and important notes.
They are shown in boxes like this.
BT Diverse Helpline – 8457 9 8 7
Please refer to the separate Using
SMS User Guide for instructions on
using the SMS functionality.

BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187
4
Main menu
SMS Write message
Incoming
Outgoing
Settings Service Centres Service Centre 1 ->
Service Centre 5
Select Services Withhold Number
For All Calls Call Divert All Calls
No Answer
When Busy
Call Waiting On
Off
Cancel Ringback
Calendar/Clock Date/Time
Time Mode 1 Hour
4 Hour
Audio Settings Earpiece Volume
Handsfree Volume
Ringer Volume
Ringer Melody External Calls
Internal Calls
Advisory Tones Key Tones
Battery Low Off
On
During Call
Confirmation Tone
Handset Settings Auto Answer
Language
Register Handset
Reset Handset
Base Settings Audio Settings Loudspeaker Volume
Ringer Volume
Ringer Melody 1 to 10
Key Tones
System PIN
Base Reset
Additional Features Dialling mode Tone
Pulse
Tone-Earth
Recall 80 ms
to
800 ms
Repeater Mode
BT Diverse Helpline – 8457 9 8 7

BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187
5
Messages
Press to get to your Mailbox and access your text messages,
voicemail and Calls list.
The following functions are available:
Note
If you make a mistake, you can return to the previous menu by pressing the RED
PHONE button. If you keep pressing the RED PHONE button you will return to the
idle screen.
Main menu continued
SMS
Answering Mach. Continue
Volume
Copy to Directory
Delete all
Calls List Delete entry
Copy to directory
Date and time
Status
Delete list
BT Diverse Helpline – 8457 9 8 7
Voice Mail Set Key 1
Answer Machine On (✔)
Off
Call Screening Handset
Base
Announcements Record Announcement
Play Announcement
Delete Announcement
Record Announce Only
Play Announce Only
Delete Announce Only
Set Answer Mode Answer and Record
Announce Only
Records Message Length 30 Seconds
60 Seconds
1 0 Seconds
Ring Delay Immediately Maximum
10 sec
0 sec
30 sec
Auto

BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187
6
Quick guide to handset
Switch the
handset OFF/ON: Hold down.
(default is ON)
Switch Keyguard Hold down.
on/off
Switch handset Hold down.
ringer off
Make a call or or
Redial a number to scroll through the list to dial.
Copy a displayed to display Copy to directory add name
number in the redial display shows Save entry .
list to the directory
Dial from the to name or number you want to dial .
directory
Dial from Calls list to display Calls List to display the number you want .
Adjust handsfree
volume whilst in Display shows Volume to decrease/increase volume .
handsfree mode
Adjust earpiece display shows Volume to decrease/increase volume .
volume
Make internal call then select handset and click on .
Call all handsets to Call All .
Transfer call to then select handset and click on . When user answers press .
another handset
Put caller on hold then select handset and click on . When finished press .
while you make Back will be selected press .
an internal call
Set date and time to display Calendar/Clock to display Date/Time
enter date enter time . Select am/pm .
OK OK
OK
OK
OK OK
OK
Int
Int
Int
Int
OK
OK OK OK
OK
OK
Menu
Menu
Menu
Menu
Menu
OK
Menu
Page
no
14
34
32
14
19
20
18
24
15
31
21
21
21
22
13
BT Diverse Helpline – 8457 9 8 7

BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187
7
Quick guide to handset
display icons
MENU
C
Redial, lists up to the last 10 dialled number.
Flashes to indi ate new messages (e.g. Calls or SMS).
Remains onstant when you have old messages stored.
For alling other handsets.
Opens the menu.
Shows the status of the handset battery.
S roll through the menu.
Confirms the fun tion displayed.
S roll left and right when entering numbers or messages.
Deletes numbers/ hara ters (from right to left).
Ringer off.
Keypad lo ked.
Shows the number of the handset and is displayed in top left hand orner.
Answering ma hine set to ON.
Cres endo tone.
INT
Helpline
If you experience any difficulties with your BT Diverse 5250, please
call the BT Diverse Helpline on 08457 908 070.
OK
eg. 1
BT Diverse Helpline – 8457 9 8 7

–+


DEL
BT Diverse 5 50
Play/Stop
Skip
Skip
Page
INT MENU
1
4
9
WXYZ
7
PQRS
8TUV
GHI
3DEF
5JKL
2ABC
6MNO
0
R
1
BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187
8
Introduction
Unpacking your
BT Diverse 5250
If anything is missing, please contact
your place of purchase immediately.
One BT Diverse 5250
base station
One BT Diverse 5200
handset
One power supply
for the base station
One telephone
line cord
Two AAA rechargeable
batteries
One belt clip
Battery compartment
cover
For guarantee purposes proof of
purchase is required so please keep
your receipt.
Enter your system PIN code here:
For more information on your system
PIN, see page 37/38.
or your records
Date of purchase:
Place of purchase:
INTRODUCTION
Helpline
If you experience any difficulties
with your BT Diverse 5250, please
call the BT Diverse Helpline on
08457 908 070.
BT Diverse Helpline – 8457 9 8 7

BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187
9
Safety information
Safety information
General
Only use the power supply included
with the product. Using an
unauthorised power supply will
invalidate your guarantee and may
damage the telephone. Power supply
number is C3928 0-Z4-C478.
For the handset use only AAA 1.2V
Nickel Metal Hydride (NiMH)
rechargeable batteries with a minimum
capacity of 700 mAh. Never use other
batteries or conventional alkaline
batteries. They could lead to a short
circuit or destroy the battery casing.
Batteries and accessories are available
from www.withandwithoutwires.com
or call 0870 40 55 .
If the Keyguard is switched on, it is
NOT possible to make calls, including
emergency numbers (999/11 ).
Do not open the base station or handset
(other than to change batteries). This
could expose you to high voltages or
other risks.
Radio signals transmitted between the
handset and base may cause interference
to hearing aids.
This product should not be used near
emergency/intensive care medical
equipment and should not be used by
people with pacemakers.
Never dispose of batteries in a fire. There
is a serious risk of explosion and/or the
release of highly toxic chemicals.
Cleaning
Simply clean the handset and base
station with a damp (not wet) cloth, or
an anti-static wipe. Never use household
polish as this will damage the product.
Never use a dry cloth as this may cause
a static shock.
Environmental
Do not expose to direct sunlight.
The product may heat up when the
batteries are being recharged. This is
normal. However, we recommend that
you do not place the product on
antique/veneered wood to avoid damage.
Do not stand your product on carpets or
other surfaces which generate fibres, or
place it in locations preventing the free
flow of air over its surfaces.
Do not submerge any part of your
product in water and do not use it in
damp or humid conditions, such as
bathrooms.
Do not expose your product to fire,
explosive or other hazardous conditions.
There is a slight chance that your phone
could be damaged by an electrical storm.
We recommend that you unplug the
power and telephone line cord during an
electrical storm.
SAFETY INFORMATION
BT Diverse Helpline – 8457 9 8 7

BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187
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1Connect the base station
Plug the power supply cable into the
power socket on the underside of your
base.
Plan the location
Situate your product close enough to
the telephone and mains power sockets
so that the cables will reach.
Make sure it is at least 1 metre away
from other electrical products to avoid
interference.
Do not situate the product in the
bathroom or other humid areas.
Setting up
WARNING
Do not connect the telephone line cord
to the phone socket until your handset
is fully charged. This will prevent the
risk of the phone being answered before
the battery is charged. Answering the
phone before the battery is fully
charged may prevent it from reaching
its optimum capacity.
2Plug the power supply
unit into the wall socket
SETTING UP
Helpline
If you experience any difficulties
with your BT Diverse 5250, please
call the BT Diverse Helpline on
08457 908 070.
BT Diverse Helpline – 8457 9 8 7

BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187
11
WARNING
Under no circumstances should
non-rechargeable batteries be used.
Only use AAA 1.2V Nickel Metal
Hydride (NiMH) rechargeable
batteries with a minimum capacity of
650mAh.Using inappropriate batteries
will invalidate your guarantee and
may damage the telephone. Batteries
and accessories are available from
www.withandwithoutwires.com
or call 0870 40 55 .
3Registering and charging
the handset
The display is protected by a plastic
film. Remove the protective plastic film
from the display.
MENU
INT
INT MENU
SETTING UP
Insert the batteries
Insert the two batteries supplied, as
indicated inside the battery
compartment and slide the battery
compartment cover shut.
The battery cover may be found in the
packaging with the batteries.
BT Diverse Helpline – 8457 9 8 7
To register the handset
To register your handset, place it in the
base station with the display facing
upward. After approx. one minute, the
handset’s internal number is displayed
(e.g.: 1 ). Successful registration is
signalled by a confirmation tone.
When the handset is registered the
display will show:

BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187
12
Out of range?
If you go out of range of a base station
for a long time while your handset is
switched ON, it may take more than
20 minutes to ‘find’the base station
again when you come back within
range. However, by simply switching
the handset OFF for a moment, then
ON again, it will find the base station
within a few seconds.
Battery level icons
When the batteries are almost flat a
beep sounds and the display shows the
empty battery icon. You will need to
recharge your handset before you can
use it. The various states of charge
are shown below:
Batteries fully charged
Batteries at 66%
Batteries at 33%
Batteries empty
Battery performance
Batteries and case may become warm
during charging. This is normal.
Under ideal conditions, the handset
batteries should give about 13 hours
talktime or 170 hours standby time
on a single charge. However, new
NiMH batteries do not reach their full
capacity until they have been in
normal use for several days.
The charge capacity of rechargeable
batteries will reduce with time as they
wear out, so reducing the talk/standby
time of the handset. Eventually they
will need to be replaced. New batteries
are available from
www.withandwithoutwires.com
or call 0870 40 55 .
If you replace the handset batteries
with ones that have been fully charged,
the battery indicator will not show full
until the next charge cycle has been
completed. Charge the handset until
the batteries register full again. From
then on the display will be correct.
SETTING UP
If the icons on the display
flash continuously...
It means that the handset is not
registered with the base station.
Ensure you have correctly carried out
step 3. If the product has still not
registered, please see “Registering
manually”on page 55.
All additional handsets you purchase
will need to be individually registered
with the base station before they will
work with the BT Diverse 5250.
Leave the handset for approx. 16 hours
in the base station to charge the
batteries, as they are not charged in the
factory. The battery status icon flashes
on the handset to indicate that the
batteries are being charged.
BT Diverse Helpline – 8457 9 8 7

BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187
13
4Connect the telephone
line cord to the base and
plug into the wall socket
Ensure that each end of the line cord is
fitted into the correct socket.
Fit the belt clip onto the back of the
handset.
Your BT Diverse 5250 is now
ready for use.
SSlloott
SETTING UP
Setting the date and time
Press the Menu options button.
Press the DOWN navigation
button until the display shows
Calendar/Clock .
Press the OK options button.
Date/Time appears.
Press the OK options button.
Enter the day/month/year, e.g.
05 10 03 for 5th October 2003.
Press the OK options button.
Enter the time –hours/minutes.
e.g. 09 5 for 9:25am.
Press the OK options button.
Use the UP/DOWN navigation
buttons to select am/pm if in 12
hour mode.
Press the OK options button.
Press the DOWN navigation
button to Time Mode .
Press the OK options button.
Use the UP/DOWN navigation
buttons to select 12 or 24 hour
display (12hr is the default).
Press the OK options button.
Press the RED PHONE button
until you reach the idle display.
OK
MENU
OK
OK
OK
OK
OK
OK
Note
If you subscribe to a Caller Display
service the time and date will be set
with the first incoming call.
However, the year setting will have to
be changed manually. See opposite.
BT Diverse Helpline – 8457 9 8 7

BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187
14
To make an external call
Ensure the handset is
switched ON.
Press the GREEN PHONE
button. You will hear the dial
tone.
Dial the number.
Using the telephone
Preparatory dialling
Enter the phone number first.
If you make a mistake press
the Coptions button to
remove any incorrect digits.
Press the GREEN PHONE
button to dial the number.
Making and ending calls
To end a call
Press the RED PHONE button.
Note
To exit a menu at any time, press the
RED PHONE button. This will take
you back one step. Keep pressing the
RED PHONE button to return to the
idle screen.
To switch the handset power
on and off
Press and hold the RED
PHONE button to switch the
handset off.
Press and hold the RED
PHONE button to switch the
handset on again.
USING
Call timer
Your handset automatically times the
duration of all external calls, showing it
on the display during your call and for
a few seconds after it is finished.
C
BT Diverse Helpline – 8457 9 8 7

BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187
15
To receive an external call
Press the GREEN PHONE
button to answer the call.
Or
If the handset is on the base,
simply lift it up and speak.
You do not need to press the
GREEN PHONE button.
This is called Autotalk. You
can switch autotalk off so you
always have to press the
GREEN PHONE button to
answer a call, see page 33.
To make a handsfree call
Dial the number
Press the HANDSFREE button.
The loudspeaker is switched
on and you hear the number
being dialled.
To switch back to using the
handset at any time, press the
GREEN PHONE button.
Handsfree
Handsfree allows you to talk to your
caller without holding the handset and
enables other people in the room to
listen to the conversation. Your hands
are left free, for example to take notes.
To adjust the handsfree
volume whilst in handsfree
mode
Whilst in handsfree mode
and you want to increase
or decrease the handsfree
volume.
Press the MENU options
button.
Press the OK options button to
select volume .
Using the LEFT or RIGHT
navigation buttons you can
either increase or decrease the
volume.
Press the OK options button
if you want to save the new
volume setting.
MENU
OK
OK
USING
Note
You can test the handsfree function by
dialling the BT speaking clock on 123.
BT Diverse Helpline – 8457 9 8 7

BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187
16
Note
If you need to replace the handset in
the base station during a call, for
example, because the battery is flat,
hold down the HANDSFREE button.
To switch to handsfree during
a call
During a call you can switch to
handsfree mode:
Press the HANDSFREE button.
The call is transferred to the
loudspeaker.
Press the GREEN PHONE
button to switch back to using
the handset.
To answer a call in handsfree
When the phone rings:
Press the HANDSFREE button.
The call is transferred to the
loudspeaker.
USING
To store an entry in the
directory
Press the DIRECTORY button.
Press the MENU options button.
Display shows New ntry .
Press the OK options button.
Enter the telephone number.
Press the OK options button to
enter the name.
Enter the name.
Entering names:
Enter the name using the letters
on the keypad. For example, to
enter the name TOM :
Press the 8button, T appears
on the display.
Press the 6button three times
until the display shows O .
Then press the 6button to
display m .
For the full character map,
see page 17.
Press the MENU options
button. Display shows Save
ntry
.
Press the OK options button
to confirm.
Press the RED PHONE button
until you reach the idle display.
OK
OK
MENU
Using the directory
You can store up to 50 names and
numbers in the telephone directory.
You can enter up to 32 digits and up to
16 characters.
OK
MENU
8TUV
6MNO
6MNO
BT Diverse Helpline – 8457 9 8 7

BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187
17
USING
Note
The first letter of each name, and the
first letter after a punctuation mark
are automatically shown as capitals.
Letters are always added to the left of
the cursor.
Press to switch between capitals
and lower case.
Press to move the cursor.
CPress to delete from right to left.
Press 1to enter a blank space.
1
Press 1x x 3x 4x 5x 6x 7x 8x 9x 10x 11x 1 x 13x 14x
1€£$¥
abc2äáàâãç
def 3ëéèê
ghi 4ïíìî
jkl5
mn o 6 öñóòôõ
pqrs7ß
tuv8üúùû
wx y z 9 ÿ´yæø å
a➔A✱/()<=>%
.,?!0+-:¿¡ “ ‘ ;–
#@\ &§
0
9
WXYZ
8TUV
7
PQRS
6MNO
5JKL
4GHI
3DEF
2ABC
1
Character map
These are the characters you can use when storing a directory entry.
Helpline
If you experience any difficulties
with your BT Diverse 5250, please
call the BT Diverse Helpline on
08457 908 070.
BT Diverse Helpline – 8457 9 8 7

BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187
18
USING
To dial a name and number in
the directory
Press the DIRECTORY button.
Press the DOWN navigation
button to scroll through the
names which are listed in
alphabetical order.
Or
Enter the first letter of the
name you want, e.g. for Emma,
press 3twice to search for
names beginning with E.
Press the GREEN PHONE
button. The number is dialled.
To view directory entry
Press the DIRECTORY button.
Press the DOWN navigation
button to scroll through the
entries.
Or
Press the first letter of the
name you are looking for.
Press the RED PHONE button
until you reach the idle display.
To edit a directory entry
Press the DIRECTORY button.
3DEF
BT Diverse Helpline – 8457 9 8 7
Use the keypad to enter the
first letter of the name you
wish to edit.
Then press the DOWN
navigation button to scroll to
the exact entry you want.
Press MENU options button.
Press the DOWN navigation
button until dit ntry is
displayed.
Press the OK options button.
Edit the number, if necessary,
using the LEFT/RIGHT and
DELETE buttons.
Press the OK button.
<NAM > is displayed.
If the name is correct, press
the MENU button,
Save ntry
is displayed.
Press the OK button. The
display will show ntry Saved .
Or
If you wish to edit the name,
enter a new name now, using
the LEFT/RIGHT and
DELETE buttons.
Press the MENU button. The
display will show Save ntry .
Press the OK button. The
display will show ntry Saved .
OK
OK
OK
MENU
MENU
C
C
OK
MENU