BT classic 1100 Executive User manual

Quartet 1100 User Guide – Edition 5 – 17.8.00
Quartet 1100
User Guide
Cordless Telephone
This equipment is not designed for making emergenc telephone calls when the power fails.
Alternative arrangements should be made for access to emergenc services.
This product is intended for connection to analogue public switched telephone networks
and private switchboards in the United Kingdom.

Please open this page for an ‘at a glance’
guide to your Quartet 1100

Please open this page for a further
‘at a glance’ guide to your Quartet 1100

Quartet 1100 User Guide – Edition 5 – 17.8.00
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At a glance
M1/M2 buttons
Allows you to store and
dial one touch numbers.
Aerial
Can be extended.
In Use/Battery Low light
Indicates when the handset
rings, is in use or, if the
handset battery needs
recharging.
Channel button
Selects an alternative
radio frequency if
interference occurs
during a call.
Talk button
Press to make or receive
a call.
eypad
Volume control
buttons
Adjusts the handset
ringer and earpiece
speech volume.
Recall button
For use with a
switchboard/PBX and
BT Select Services.
Quickdial button
Allows you to store and
dial up to 10 numbers in
the memory.
Redial button
Redials the last number
called, or press to enter
a pause in a stored
number.
Secrecy
Press to mute the call so
your caller cannot hear you.
1471 button
Lets you hear the
telephone number of
the last person who
called.
Charging contacts

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Quartet 1100 User Guide – Edition 5 – 17.8.00
Page
Quartet 1100
Power/In use
Charging
Power/In use light
Comes on when connected
to the power supply and
flashes when in use.
Charging light
Comes on to indicate
charging when the
handset is on the base.
Battery charging contacts
Page button
Press to page the handset.
Mains power socket Telephone line cord socket

Add up to 3 additional
handsets
Use up to 3 additional
handsets with each base.
10 Quickdial memories
Allows you to store up to
10 of your most frequently
used numbers in the memory so they
can be easily dialled.
2 One touch memories
Allows you to store two
important numbers so
they can be dialled at the touch of
a button.
3 Handset ringer melodies
You can choose from three
handset ringer melodies.
Secrecy
You can mute a call and
speak to someone else in
the room without your caller hearing.
You and your caller will hear music
whilst on hold.
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Quartet 1100 User Guide – Edition 5 – 17.8.00
Key features
phone
numbers
Secrecy
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Quartet 1100 User Guide – Edition 5 – 17.8.00
In this guide
At a glance 2
Key features 4
Introduction 6
Safety information 7
Setting up 8
sing your Quartet 1100 11
Making and receiving calls 11
Last number redial 12
Secrecy 12
One touch memories 13
Quickdial memories 13
Paging 16
14 1 (Call Return) 16
Call Waiting 1
sing Quartet 1000
Additional Handsets 18
Registering your handset 18
Transferring calls 20
General information 21
Guarantee 21
Call security 22
Switchboard compatibility 22
Help and advice 24
Wall mounting 26
Index 27
Wall mounting template 28

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Quartet 1100
In Use
Charging
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Quartet 1100 User Guide – Edition 5 – 17.8.00
For your records
For warranty purposes proof of
purchase is required, so please keep
your receipt.
Introduction
Date of purchase:
Place of purchase:
Serial number:
(on the underside of the base unit)
HE P INE
If you have problems with your
phone, call the Quartet 1100
Helpline on 0845 7697146.
Your Quartet 1100 is designed for
ease of use and made to the high
standards set by BT.
You can expect your Quartet 1100 to
provide many years of quality service.
Please read the instructions carefully
before use and keep this user guide
for future reference.
Unpacking your
Quartet 1100
Check that your Quartet 1100 is
complete. If anything is missing,
please contact your place of
purchase immediately.
Quartet 1100 handset.
Quartet 1100 base unit.
Adhesive quickdial
memory label.
Power supply unit.
Telephone line cord.
Wall mounting screws.

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Quartet 1100 User Guide – Edition 5 – 17.8.00
Safety information
General
Only use the power supply unit
included with the product. Using
an unauthorised power supply
will invalidate your warranty
and may damage the telephone.
The item number for the power
supply unit is 872264.
Radio signals transmitted
between the handset and base
may cause interference to
some hearing aids.
Do not dismantle the handset
or base station. This could
expose you to high voltages or
other risks. Contact the
helpline for repairs.
Never dispose of batteries in a
fire. There is a serious risk of
explosion and/or the release of
highly toxic chemicals.
Cleaning
Simply clean the handset and
base station with a damp (not
wet) cloth, or an antistatic wipe.
Never use household polish as
this will damage the product.
Never use a dry cloth as this
may cause a static shock.
Environmental
Do not expose to direct
sunlight.
The product may heat up
when the batteries are being
recharged. This is normal.
However, to avoid damage we
recommend that you do not
place the product on
antique/veneered wood.
Do not expose your product to
fire, explosive or other
hazardous conditions.
There is a slight chance that
your phone could be damaged
by an electrical storm. We
recommend that you unplug the
power and telephone line cord
for the duration of the storm.

2Connect the base unit
power supply unit to a
power socket
The power supply unit must remain
plugged in all the time.
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Quartet 1100 User Guide – Edition 5 – 17.8.00
Setting up
Follow these steps to set up your Quarter 1100 ready for use.
Plan the location
Situate your Quartet 1100 close
enough to the mains power socket
and telephone socket so that the
cables will reach.
Make sure it is at least 1 metre away
from other electrical products to
avoid interference.
Do not situate the product in the
bathroom or other humid areas.
Your Quartet 1100 works by sending
and receiving radio signals between
the base unit and the handset.
The strength of the signal depends
on where you site the base unit and
how the aerial is deployed.
The higher the base unit is located,
the better. An upstairs room is ideal.
Your product can be wall mounted,
for more information see page 26.
1Plug the power supply
unit cord into the back
of the base unit

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Quartet 1100 User Guide – Edition 5 – 17.8.00
Note
Do not connect the telephone line
cord to the phone socket until the
handset is fully charged. This will
prevent the risk of the phone being
answered before the batteries are
charged, which may prevent them
from reaching maximum capacity.
Note
When fully charged and in good
condition, the handset will provide
up to 7 hours talktime or 72 hours
standby.
If the handset battery is running
low, the IN USE/BATTERY LOW
light on the handset will flash every
10-15 seconds.
If you are making a call and the
handset battery is running low you
will hear a warning tone every
10-15 seconds.
Place the handset on the base unit
to recharge.
However, the charge capacity of
rechargeable batteries will reduce
with time as they wear out, so
reducing the talk/standby time of
the handset. Eventually they will
need to be replaced. New batteries
can be obtained from the BT shop
or from the Helpline.
To get the longest possible life
from your battery, take the handset
off the base unit for a few hours
each day.
WARNING
Under no circumstances should
non-rechargeable batteries be used.
Only use the approved batteries.
Using unapproved batteries will
invalidate your warranty and may
damage the telephone.
3Charge the handset
When you first use your Quartet 1100,
the rechargeable battery in the
handset needs charging for 24 hours.
Place the handset on the base unit,
ensuring the contacts are touching.
The red CHARGING light will come
on.
The charging light will remain
constantly lit while the handset is
placed on the base unit, even when the
handset batteries are fully charged.

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Quartet 1100 User Guide – Edition 5 – 17.8.00
4Plug the telephone line
cord into the bottom of
the base unit and plug
the other end of the line
cord into the telephone
wall socket
Your Quartet 1100 is now ready for use.
Helpline
If you have any difficulties setting
up your Quartet 1100 please call
the Helpline on 0845 7697146.

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Quartet 1100 User Guide – Edition 5 – 17.8.00
sing your
Quartet 1100
Making and receiving
calls
To make an external call
Press the buttons in the order
shown:
Lift the handset off the
base unit.
Press the TAL button.
The POWER/IN USE light
on the base unit begins to
flash and the IN USE light
on the handset comes on.
Listen for the dialling tone.
Dial the number you want.
To end a call
Press the TAL button.
Or
Replace the handset on the
base unit.
To receive a call
When the phone rings:
If your handset is on the
base unit, simply pick it up
to answer the call.
Or
If your handset is off the base
unit then the handset IN
USE/BATTERY LOW light
will flash, press the TAL
button to answer the call.
123
Note
The handset range is up to 250
metres from the base unit in ideal
conditions. If you start to go out of
range while using the phone, you
will hear warning beeps. Move
closer to the base unit. If you do
not move back into range your call
may be disconnected.
Your Quartet 1100 handset uses a
compact aerial which can be pulled
out to obtain the best signal and
reception available.
Power/In use
In Use

To switch Secrecy on and off
During a call press and
release the SECRECY button.
Your caller will be put on
hold and both you and the
caller will hear music until
the SECRECY button is
pressed again.
The handset In Use light
will flash.
You can now talk to someone
in the room without your
caller hearing you.
The handset will beep
every minute until SECRECY
is turned off.
Press and release the
SECRECY button again to
return to your caller.
Secrecy
When on a call you can talk to
someone in the same room, without
your caller hearing.
Secrecy
Secrecy
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Quartet 1100 User Guide – Edition 5 – 17.8.00
To use the channel button
Your Quartet 1100
automatically scans the
available radio channels and
selects the best quality
reception to use.
If you experience
interference during a call,
press the CHANNEL button
to select a different channel.
Note
An Inductive Coupler has been
built into the handset to improve
sound quality for people using
hearing aids. Switch your hearing
aid to Tand adjust the position of
the handset until you get the best
reception.
Channel
To redial the last number
called
Press the TAL button and
wait for the dialling tone.
Press the REDIAL button.
The number is dialled
automatically.
ast number redial
Your Quartet 1100 stores the last
number called which enables quick
and easy redialling. A redial number
can be no longer than 32 digits.
Redial

To dial a one touch number
Press the TAL button.
Press the memory location
number, M1 or M2, under
which the number is stored.
The number is dialled
automatically. (If there is no
number stored you will hear
warning beeps.)
M1
M2
Quickdial memories
You can store a further ten telephone
numbers in the Quickdial memory.
Please note that the numbers can be
no longer than 20 digits long.
To store a number in the
Quickdial memory
Press the QUIC DIAL
button.
Enter the location number
between 0and 9, under
which you want to store the
number.
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Note
You can mix manual and memory
dialling as required, for example, you
can dial the area code 020 8304
from the memory and then complete
the number manually.
One touch memories
You can store one of your most
frequently used telephone numbers in
each of the one touch memories (M1
or M2). Please note that the number
can be no longer than 20 digits.
To store a one touch number
Press the QUIC DIAL
button.
Enter the memory location
number, M1 or M2, under
which you want to store the
number.
Enter the telephone number
you want to store.
Press the QUIC DIAL
button to confirm.
You will hear a confirmation
tone.
Note
Storing a number in the memory
automatically overwrites any
previous number stored under the
same location code.
Stored numbers can include
switchboard and network services
that use the ✱and
#
buttons as well
as PAUSE and RECALL functions.
To enter a pause in a stored memory
number press the REDIAL button.
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M1
M2
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Quartet 1100 User Guide – Edition 5 – 17.8.00

To adjust the handset
ringer volume
You can adjust the handset
ringer volume when the
handset is not in use.
There are 3 settings, HIGH,
LOW and OFF.
The default setting is HIGH.
Press the DOWN button to
reduce the volume.
To switch the ringer volume
OFF, press the DOWN button
and hold for 2 seconds until
you hear a confirmation beep.
To adjust the volume, press
and release the UP button.
The ringer will be set to the
LOW level.
Press and release the UP
button again to set the
volume to HIGH.
You will hear a sample ring
on each press.
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Enter the telephone number
you want to store.
Press the QUIC DIAL
button to confirm.
You will hear a confirmation
tone.
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To dial a number in the
Quickdial memory
Press the TAL button.
Press the QUIC DIAL
button.
Enter the location number
between 0and 9, under
which the number is stored.
The number is dialled
automatically.
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To delete stored numbers
Any existing number stored
in the One touch or Quickdial
memories can be overwritten
by entering a new number
under the same location.
Simply follow the steps
under the storing numbers
sections previously shown.
Note
There is a quickdial memory label
included in your packaging. You can
use this to keep a record of which
location number you have used for
each telephone number.
Remove backing from memory label
and place centrally into handset
cradle on base unit as shown.
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Quartet 1100 User Guide – Edition 5 – 17.8.00

To adjust the base ringer
volume
There are 3 levels to choose
from, HIGH, LOW and OFF.
1 = HIGH; 2 = LOW and
3 = OFF. The default setting
is HIGH.
Press the QUIC DIAL
button.
Press the
#
button.
Enter the setting you want,
1-3.
Press the QUIC DIAL
button to confirm the setting.
You will hear a confirmation
tone.
You will also hear a sample
ring of the base ringer at
levels 1 and 2.
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To change the handset
melody
There are 3 handset melodies
to choose from. The default
setting is melody one.
Press the QUIC DIAL
button.
Use the UP and DOWN
buttons to scroll through
the melodies and choose
the melody you want.
Press the QUIC DIAL
button to confirm the setting.
You will hear a confirmation
tone.
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To adjust the earpiece
volume
During a call you can adjust
the earpiece volume using
the UP and DOWN buttons.
There are 4 levels, where
1 is the lowest and 4 is the
highest.
The default setting is 2.
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Quartet 1100 User Guide – Edition 5 – 17.8.00

To use the 1471 button
1471 (Call Return)
By pressing the 1471 button you can
hear the telephone number of the last
person who called you. You also have
the option to return the call.
1471
Press the TAL button and
wait for the dialling tone.
Press the 1471 button.
You will hear the telephone
number of the last person
who called you. If the caller
withheld their number the
time of the call is still stored
but not the number.
You also have the option to
return the call.
To page the handset
Press the PAGE button on
the base unit.
The handset will ring.
You can stop paging at any
time by pressing the PAGE
button on the base unit or
any buttons on the handset.
Pressing the TAL button
will not only stop the paging
but also seize the line. Press
the TAL button a second
time to clear the line.
After approximately one
minute your handset will
return to standby.
Paging
You can page the handset from the
base unit to alert a handset user that
they are wanted or to locate a
missing handset. However, paging
calls cannot be answered by a handset.
Note
When the handset ringer volume is
set to OFF the handset will not ring.
You cannot page the handset while
it is being used on a call.
An incoming call will override a
page call and the handset will ring
as normal.
If additional handsets are
registered to the Quartet 1100 base
unit then all handsets will ring
when paged.
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Quartet 1100 User Guide – Edition 5 – 17.8.00

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Quartet 1100 User Guide – Edition 5 – 17.8.00
If an incoming call arrives while you
are already engaged on a telephone
call, you will hear a soft beep every 5
seconds (this beep is not audible to
the person you are speaking to).
Instead of the engaged tone, the
second caller will hear an
announcement to hold as you are
aware that there is a second call.
Note
To use Call Waiting you will need
to subscribe to the Service from
your network provider. A quarterly
fee is payable.
Call Waiting To use Call Waiting
You can answer the second
call, without disconnecting
your first caller, by pressing
the Rbutton. The first caller
will be put on hold.
When you have spoken to
the second caller you can
return to the first caller by
pressing the Rbutton again.
You can switch back and
forth between the 2 calls
without disconnecting
either if you wish.
If you wish to disconnect
the first call, press the
TAL button after speaking
to the first caller.
The handset will then ring.
Press the TAL button
again and continue with the
second caller.
The second caller will only
be charged for their call
from the moment you answer
and not while they are waiting
for your initial contact.
R
R

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Quartet 1100 User Guide – Edition 5 – 17.8.00
sing Quartet 1000
Additional Handsets
You can buy and use up to 3 Quartet
1000 additional handsets with your
Quartet 1100 to extend your phone
system, without needing to install
extension sockets for each new phone.
Each additional handset is supplied
with its own charger and user
instructions, but the following
information will tell you how to
register and use an additional handset
with your Quartet 1100.
You must register your Quartet
additional handset before it can be
used with your Quartet base unit.
Make sure that each additional
handset is registered with a different
number (2, 3 or 4) so it can be
identified from other additional
handsets, see page 19.
Registering your
handset
Note
You must charge your additional
handset for 24 hours before
registering it.
To register an additional
handset
Place the handset you wish
to register on the base unit
and then remove it.
Press and hold the base
unit PAGE button for
5 seconds until both the
POWER/IN USE light on
the base unit and the
IN USE/BATTERY LOW
light on the handset begin
to flash.
Release the PAGE button
and press the TAL button
on the handset.
Your additional handset is
registered automatically and
you will hear a long
confirmation beep and the
IN USE light will stop
flashing.
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