BT FREESTYLE 1100 PLUS User manual

Freestyle 110 0 Plus
Cordless telephone and digital answering machine
User guide
5th Edition – 25th November 97
Freestyle 1100 Plus

Please open this page for a further “at a glance”
guide to your Freestyle 1100 Plus.
5th Edition – 25th November 97

RECALLSECRECY REDIAL
SCREENMEMORY
ABC
GHI JKL MNO
PQRS TUV WXYZ
DEF
2
45
789
0
6
3
1
INTERCOM
TALK
BATT
LOW
CHANNEL
SEEKER
Ring mode switch
Sets the handset ring to
constant or ramped (gradually
increasing) volume, see page 12.
Intercom button
(and light)
Enables communication
between the handset and
base unit, see page 17.
Recall button
For use with PBXs and
Select Services, see page 14.
Secrecy button
When pressed,
it stops the caller from hearing
you, see page 13.
Memory button
For storing and dialling
regularly used telephone
numbers, see page 14.
Batt low light
Flashes when the handset
battery is low, see page 13.
Charging contacts
Aerial
Does not extend, do not
pull out.
Channel seeker button
(and light)
Selects the best alternative
radio frequency if interference
should occur during a call,
see page 11.
Call waiting button
To switch between two callers
when Call Waiting has been
ordered from BT’s Select
Services, see page 27.
Redial button
Redials the last number
dialled, see page 13.
Screen button
For listening to a caller’s
message without answering
the call, see page 22.
Talk standby button
(and light)
For making or receiving a call,
see page 10.
1
At a glance
5th Edition – 25th November 97

At a glance
RESET
CODE
DAY HOUR MIN
OUTGOING MESSAGE
ANS DELAY
TS
6
2
VOLUME
NOTE DELETE
INTERCOM
STOP
PLAY
ANSWER
ON/OFF
IN USE
CHARGING
Day/hour/min buttons
Sets the answering machine’s
internal clock, see page 20.
Code button
Sets the PIN code for remote
control access, see page 17, 25.
Outgoing message button
Used to record your outgoing
message, see page 20.
Intercom button (and light)
Enables communication between
the handset and base unit,
see page 16.
Delete button
Deletes messages, see page 24.
In use light
Lights up when the handset
is in use, see page 10.
Charging light
Lights up when the handset
is charging, see page 11.
Base unit telescopic aerial
buttons
Used to review, stop or skip
forward during playback of
messages, see page 23, 24.
Play button
Plays back your messages,
see page 23.
STOP
Battery compartment
Ans delay switch
Sets the number of rings before
the answering machine answers,
see page 21.
Reset button
Resets the unit to the default
settings, see page 22.
Note button
Used to record messages (notes)
for members of your household,
see page 22.
Volume button
Increases or decreases the
volume of playback and
audio cues, see page 9.
Message display
Shows the status of the answering
machine and the message count,
see page 19.
Answer on/off button
Switches the answer machine
on or off, see page 21.
Microphone
Charging contacts
2
5th Edition – 25th November 97

In this guide
At a glance 1
Introduction 4
Setting up 5
Using your
Freestyle 1100 Plus 10
Using the answering
machine 19
BT’s Select Services 27
Help 29
Technical information
Maintenance 7
Index 9
Wall m o unting 41
Hints and tips boxes
In this user guide, we’ve included helpful tips and
useful notes. They are shown in a grey box.
Customer Helpline
Should you have problems with your Freestyle 1100
Plus, call the BT Helpline between 9.00am to 5.30pm
Monday to Friday on Lo-call 0 45 697146. Calls
will be charged at local rate.
5th Edition – 25th November 97

4
Emergency Calls
The emergency services can be contacted in the
UK by dialling 999. You may also dial 112 which
is valid in any country that is a member of the
European community. As the Freestyle 1100 Plus
is a mains powered cordless telephone there are
certain situations where you may not be able to
make an emergency call:
• If there is severe radio interference.
• If the handset batteries fail.
• If there is a power cut and there are no back-up
batteries in the base unit.
If your Freestyle 1100 Plus is connected to a PBX,
you may have to dial an access number before 999
to contact the emergency services.
Some switchboards are not able to dial out during
a power failure.
Introduction Your Freestyle 1100 Plus has been designed
for ease of use and made to the very high standards set by BT.
We thank you for making the right choice
and expect that you will have many years of
quality service.
Please read the instructions carefully before
use, and retain this user guide for future
reference.
For your records:
Date of purchase:
Place of purchase:
Serial number
on the underside of base-unit:
Purchase price:
For warranty purposes, proof of purchase is
required, so please keep your receipt.
5th Edition – 25th November 97
Introduction

5
Setting up Follow these steps in sequence to completely set
up your Freestyle 1100 Plus ready for use.
Check that your Freestyle 1100 Plus is
complete, when you unpack you should
have:
• Cordless handset.
• Base-unit with attached telephone line cord
and telescopic aerial.
• Power adaptor.
• 2 screws + 2 wallplugs for wall mounting.
• Spare memo card.
• Wall bracket.
• Quick reference guide.
• Phone-in card.
Electrical storm warning
Note 1.
Please note that during periods of electrical
storm, you are advised to disconnect your
apparatus because damage may occur.
Note 2.
If a fault occurs during the 12 month warranty
period and it is due to accidental or wilful
damage (including lightning and electrical
damage) BT will not replace or repair free
of charge.
5th Edition – 25th November 97
As this product is rechargeable, it is normal that
a certain amount of heat will be produced in its
day-to-day operation. Whilst this is entirely safe we
would advise against placing this product on
antique, veneered or wooden surfaces as damage
may occur.
Plan where you will put your Freestyle 1100 Plus.
It should be within two metres of a power socket
and the phone socket.
You need enough room for the base unit’s telescopic
aerial to be fully extended.
For the best operating conditions, try to place
the base unit away from large metal objects and
other electrical appliances.
Setting up

6
Insert battery (for back-up only)
The base-unit battery cover which is located
at the top right of the base can be removed
by sliding it to the right as far as it will go and
lifting off. The yellow battery removal ribbon
should be placed under the lower layer of
batteries. Pulling on the yellow ribbon will
assist in removal of the batteries when they
need replacing.
Insert 6 new AAA alkaline batteries (not
supplied) as shown in the diagram in the
battery compartment.
1 Handset aerial
Your Freestyle 1100 Plus uses a compact
aerial which does not pull out.
2 Check your telephone wall
socket
If you do not have a modern phone socket,
call BT on Freefone 0800 800 150 and ask
for an engineer to come and fit the right
socket within two metres of a mains socket.
Like all cordless phones, your Freestyle 1100 Plus
handset will need charging for 24 hours
before use.
✖
Remember that the
flat ends of the
batteries should be
pressed against the
springs.
Back-up batteries will only engage when the
battery compartment cover is correctly replaced.
If the Freestyle 1100 Plus is your only telephone,
you should fit back-up batteries so that your
telephone can always be used in emergencies.
If the message display shows “ ” then you have
not fitted 6 x AAA alkaline batteries correctly
or the battery compartment lid has not been
replaced correctly.
Setting up
5th Edition – 25th November 97

7
4 Plug the power cable into the
back of the base unit
Plug the power cable into the socket on the
back of the base unit.
You can now use the telephone and store
numbers in the memory.
6 Plug the phone into the BT
socket
Setting up
5th Edition – 25th November 97
Warnings
1Do not try to use any power supply other
than the one provided. This may
permanently damage your Freestyle 1100 Plus.
2Your Freestyle 1100 Plus should not be fitted
in wet or damp conditions, for example in a
bathroom. Also, the handset should not be
left out in the rain.
3There is a slight chance that your phone
could be damaged by an electrical storm.
We recommend that you unplug the base
unit from the mains during storms.
5 Connect the base-unit
three-pin adaptor to a power
socket
RINGER
HI LO OFF
T-TB T-E P-E
TEL MODE

8
For the best reception
Try to avoid putting the telescopic aerial near
other electrical appliances, fluorescent lights and
large metallic objects such as cookers, radiators
and garage doors as these may cause interference
and reduce the quality of your calls.
Setting up
8 To wall-mount your product
(See page 41 section wall-mounting.)
To plan the location of the base unit
Your Freestyle 1100 Plus works by sending
and receiving radio signals between the
base unit and the handset. The strength of
the signal will depend on where you site the
base unit and how the aerial is deployed.
The higher the base unit is located the
better. An upstairs room is ideal. The
following points should be considered:
• It should be within easy reach of a mains
socket and a telephone socket. A new
style telephone socket is required for this
product. If you do not have one, call us on
Freefone 0800 800 150.
• Try to avoid locations near metallic
obstructions or electrical appliances, such
as: TV sets, fridges, computers, fluorescent
lights, radiators, metal pipes and metal
window frames.
• The Freestyle 1100 Plus can be wall
mounted by using the bracket and screws
supplied, see page 42 for template.
Before you can use your Freestyle 1100 Plus for
the first time, you must charge the handset for
24 hours.
5th Edition – 25th November 97
7 Extend the base unit
telescopic aerial
Extend the base unit telescopic aerial on your
Freestyle 1100 Plus (as shown below) to
ensure the best possible signal and reception.
RINGER
HI LO OFF
T-TB T-E P-E
TEL MODE

9
Setting up
5th Edition – 25th November 97
To charge the handset
• Insert the power adaptor into the mains
socket and the jack plug into the 12v ac
socket at the back of the base-unit.
• The unit will display “PF” followed by a
countdown from “36.” When the countdown
reaches “00” the unit will beep and announce
the current setting of the ANS DELAY
switch, see page 21.
• Place the handset on the base-unit, the
CHARGING light will come on and the
display will flash “ ”.
• Fully extend the base unit telescopic aerial
vertically.
• Do not plug the Freestyle 1100 Plus into
the telephone socket, leave your existing
telephone connected so that you can still
make and receive calls.
• You must now charge the handset for 24
hours before use.
The Freestyle 1100 Plus must only be used with
the adaptor supplied.
Using any other adaptor will result in non-
compliance with EN60950:1992, and will
invalidate the approval given to this apparatus.
To adjust the volume
When you are listening to your Freestyle 1100
Plus’ voice prompts or messages, you can use
the volume button to adjust the volume.
• Repeatedly press and release the end of the
key with the larger symbol to increase the
volume.
• Repeatedly press and release the end of the
key with the smaller symbol to decrease
the volume.
VOLUME

10
5th Edition – 25th November 97
Using your Freestyle 1100 Plus
To make a call
• Pick up the handset.
• Press the TALK button on the handset.
The CHANNEL SEEKER light will flash as
the telephone searches for the best radio
channel. When it goes out, the IN USE
light on the base-unit and the TALK light
will come on.
• Listen for the dialling tone. On some
exchanges there may be a delay of a few
seconds before the dialling tone is heard.
Dial the telephone number. You will hear a
beep each time you press a key.
• After your call, either press the TALK
button again, or replace the handset on the
base unit.
To switch from Pulse to Tone signalling
during a call
If you are connected to a pulse dialling
exchange, you can still use services such as
phone banking that require tone signalling.
• Call the telephone number you require in
pulse mode as usual.
• When you have been connected, press the
button on the keypad to set your
telephone to tone signalling for the duration
of the call.
• When you hang up, your Freestyle 1100
Plus will automatically switch back to pulse
dialling.
Using your Freestyle1100 Plus
TALK
An Inductive Coupler has been built into
the handset to improve sound quality for
people using hearing aids. Switch your
hearing aid to Tand adjust the position of the
handset until you get the best reception.
The Freestyle 1100 Plus handset has a range of
up to 250 metres from the base-unit, depending on
local conditions.
If you move out of range while using the telephone,
you will hear four beeps.
If you do not move back into range the telephone
will repeat the warning a further five times before
cutting off the call.

11
5th Edition – 25th November 97
To answer a call
When the handset is on the base unit
When you receive an incoming call, the IN
USE light will flash and the base-unit will
ring.
• Pick up the handset, the CHARGING light
will go off, the IN USE light will remain on
but stop flashing and the TALK light will
come on. Do not press the TALK button.
• After your call, either press the TALK button,
or replace the handset on the base unit.
When the handset is not on the base unit
The handset does not need to be on the base
unit to receive a call. When you receive an
incoming call, the IN USE light will flash and
the CHANNEL SEEKER light on the handset
will flash momentarily, then the handset will
ring and the TALK light will flash.
• To answer the call, pick up the handset and
press the TALK button. The IN USE light
and the TALK light will remain on but stop
flashing.
• After your call, either press the TALK button
again or replace the handset on the base.
To use the Channel seeker
Your Freestyle 1100 Plus automatically scans
all the available radio channels for quality of
reception, and selects the best one to use.
If you experience interference during your
call, press the CHANNEL SEEKER button to
select a different channel.
The channel seeker light will flash until the
selection has been made, you may then
continue with your call.
When the RINGER switch is set to OFF, the
base-unit will not ring .
Your Freestyle 1100 Plus has a back-lit keypad that
will come on or flash in use, to assist you when
the light is poor.
Using your Freestyle 1100 Plus
TALK
TALK
CHANNEL
SEEKER

12
5th Edition – 25th November 97
Using your Freestyle 1100 Plus
To set the ring mode switch
The ring mode switch on the side of the
handset can be set to either:
•RAMPED (gradually increasing volume) or
• CONSTANT (constant volume).
RING MODE
RAMPED CONSTANT
The constant mode should only be used if the
telephone is connected as an extension to a PBX.
Under any other condition the switch ought to be
set to ramped to prevent the possibility of damage
to the user’s hearing if the handset is close to the
ear when it rings. Do not hold the handset to the
ear when in standby mode.
To set the tel mode switch (located at back
of base unit)
The tel mode switch (located at back of base
unit) selects tone or pulse dialling and earth
or time break recall:
• T-TB – Your Freestyle 1100 Plus is preset to
this position. Most modern exchanges use
tone dialling and time break recall for faster
dialling, and for services such as BT’s Select
Services and telephone banking.
• P-E – If you dial a number when your
Freestyle 1100 Plus is set to T-TB or T- E
and you continue to hear the dialling tone,
you may be connected to an older pulse
dialling exchange. Set the switch to P-E
(pulse dialling).
• T- E – This setting is for use if you are
connected to a tone dialling PBX (private
branch exchange) that uses earth recall.
To set the ringer switch
There are 3 settings to choose from:
• HI – a loud ring, your Freestyle 1100 Plus is
preset to this position.
• LO – a quiet ring.
• OFF – no ring (the handset will still ring if it
is not on the base-unit).
T-TB T- E P- E
TEL MODE
RINGER
HI LO OFF

5th Edition – 25th November 97
1
Using your Freestyle 1100 Plus
To recharge the handset
The base-unit must be connected to the mains
supply at all times to recharge the handset,
it will not overcharge if you leave it on the
base-unit. When the handset is not on the
base-unit, it will last for up to 5 hours in use
or 72 hours on standby. Keeping the handset
on the base-unit overnight will keep it
charged for normal use.
To warn you to replace the handset on the
base-unit for recharging:
In standby mode (the handset is off the base
but not in use)
• The handset BATT LOW light will flash.
If you are making or receiving a call
• The handset will beep.
To use the Secrecy button
During a call you can press the SECRECY
button on the handset to prevent the other
party from hearing a private conversation with
someone else in the room.
• Press and release the SECRECY button.
The TALK light will flash, you can hear the
other caller but they will not be able to
hear you.
• Press and release the SECRECY button
again to continue your call.
The SECRECY button does not function when
using the INTERCOM.
To automatically Redial
Your Freestyle 1100 Plus automatically
remembers the last number dialled.
• Press the TALK button and listen for the
dialling tone.
• Press the REDIAL button. The last number
dialled will be redialled automatically.
RECALLSECRECY REDIAL
SCREENMEMORY
The handset must be correctly placed on the base
unit and the charging light must be on for the
handset to recharge.
See the maintenance section for instructions on
how to care for the rechargeable battery pack in
the handset, see page 8.

14
5th Edition – 25th November 97
Using your Freestyle 1100 Plus
To insert a Pause
With some switchboards, after dialling the
access code you may have to wait for a
moment while the switchboard picks up an
outside line. If this is the case, press the
REDIAL button before keying in the telephone
number to insert a pause.
To use the Recall button
This button signals either time-break recall or
earth recall depending on the setting of the
TEL MODE switch, see page 12. If you are
connected to a PBX (Private Branch
Exchange), contact your PBX supplier for
further information. The recall button when
set to time-break recall T-TB is also used for
BT’s Select Services. For further information,
see page 27.
To use the Memory functions
The handset can store ten telephone numbers
of up to 20 digits in memory. You can dial any
of these numbers by pressing two buttons.
To store a number in a memory
• Pick up the handset and ensure that the
TALK light is not on.
• Press the MEMORY button. The button pad
will light up.
• Press one of the number buttons 0-9. This
gives you the location code under which
your number will be stored.
• Enter the telephone number.
• Press the MEMORY button again. You will
hear a long confirmation beep. The telephone
number is now stored.
Repeat this procedure for any number you
want to store, using a different code number
0-9 for each one.
Stored numbers can include switchboard and
Select Services using ✱and # buttons as well as
pause and recall.
RECALLSECRECY REDIAL
SCREENMEMORY

5th Edition – 25th November 97
15
Using your Freestyle 1100 Plus
To dial a number stored in a memory
• Pick up the handset.
• Press the TALK button.
• Check for dial tone.
• Press the MEMORY button.
• Press the appropriate code number 0-9.
Your number will be dialled automatically.
To store a number of more than 20 digits
• Store the first 20 digits in a memory
location as shown above.
• Then press the MEMORY button again and
repeat the procedure to store the rest of
the digits in a second memory location.
To dial a stored number of more than 20
digits
• Follow the procedure shown above, pressing
the appropriate 0-9 code for the first part of
the telephone number.
• When the first part of the number has been
dialled, press the MEMORY button again
and the appropriate 0-9 code for the second
part of the number.
Storing a number in memory automatically
overwrites any previous number stored in that
location.
Keep a record of which 0-9 code you have used for
each number on the handset memory label. You
can take out the card by removing the handset
battery compartment cover and sliding out the
transparent cover.

16
5th Edition – 25th November 97
Using your Freestyle 1100 Plus
To change a number
Any existing number stored in the memory
can be overwritten by entering a new number
under the same location code. Simply follow
the steps shown in “To store a number in the
memory”, see page 14.
The Call Waiting button
Only used if you have subscribed to BT’s
Select Services, see page 27.
To use Call Return
• Pick up the handset.
• Press the TALK button.
• Press the MEMORY button.
• Press the ✱button, the exchange will
announce the number of the last caller if it
is available.
• If you wish to call this number, press the
3button, the number will be dialled
automatically.
To use the Intercom
To call the handset from the base-unit
• Press the INTERCOM button on the
base-unit. The base-unit and handset will
beep and the INTERCOM lights on both
will flash.
• To answer the INTERCOM call, press the
INTERCOM button on the handset.
• You can now speak using the handset and
the microphone located next to the
ANSWER ON/OFF key on the base-unit.
• To end the call, press the INTERCOM
button on either the base-unit or the handset.
Both INTERCOM lights will go out.
Pressing the INTERCOM button on the
base-unit is also a useful way of locating a
misplaced handset.
You cannot use the intercom while a telephone call
is in progress.
The intercom will beep for 60 seconds and then
automatically cut off if not answered.
INTERCOM
Call Return is a free BT Select Service (which
may be available in your area) that enables you to
obtain the telephone number of your last caller,
provided they are also BT subscribers.

17
5th Edition – 25th November 97
To set the PIN code
Your Freestyle 1100 Plus can be accessed
remotely, by using the preset PIN code of
0,0,0. This allows access to the answering
machine from another telephone, see page 25.
If you wish to change this code
• Press and hold the CODE button until the
unit announces, “Code setting… zero”.
• Press and release the HOUR button until
you reach the number you want for the first
digit of your PIN code.
• Press the CODE button. The unit will
announce “Accepted” and then “Zero” for the
next digit.
• Press and release the HOUR button until
you reach the number you want for the
second digit of your PIN code.
• Press the CODE button. The unit will
announce “Accepted” and then “Zero” for the
last digit.
• Press and release the HOUR button until
you reach the number you want for the last
digit of your PIN code.
• Press the CODE button. The unit will
announce “Accepted” and announce and
display the new PIN code.
CODE
DAY HOUR MIN
OUTGOING MESSAGE
Using your Freestyle 1100 Plus
To call the base-unit from the handset
• Press the INTERCOM button on the handset.
The base-unit and handset will beep, the
INTERCOM lights on both will flash.
• To answer the INTERCOM call, press the
INTERCOM button on the base-unit.
• You can now speak using the handset and
the microphone located next to the
ANSWER ON/OFF button on the base-unit.
• To end the call, press the INTERCOM
button on either the base-unit or the
handset. Both INTERCOM lights will go out.
You will not miss any incoming calls while the
INTERCOM is in use.
If an incoming call is received, the base-unit
will ring normally and can be heard through
the handset. To answer the call press the
TALK button on the handset, the intercom will
be cut off.

5th Edition – 25th November 97
To check the PIN code
• Press and release the CODE button.
The unit will announce and display the
current PIN code.
You can now write your PIN code on the
Phone-in card supplied.
If you do not follow the procedure correctly the
unit will announce “ Error” and reset itself to the
pre ious PIN code.
18
Using your Freestyle 1100 Plus