
Caller Display and the Calls list
You must subscribe to a Caller Display service for this feature to work. Your network 
provider may charge you for this service.
View and dial from the Calls list
Press  , the most recent entry in the list is displayed. Press   or   to scroll 
through the list.
Press 
Options
. 
Details
 is highlighted, press 
OK
. The call details will be displayed.
Press   to dial a displayed entry.
BT Services button
If you are not connected to the BT network some of these services may not be 
available. Please contact your network provider for more information on network 
services. You may be charged for the use of these services.
The BT button   provides quick access to a range of useful pre-stored 
numbers and further BT Calling Features. You can access the following services: 
BT Diverse Helpline, BT Directory Enquiries, Call Divert on/off/check and Call Waiting 
on/off/check.
Press  . Helpdesk is highlighted. You can now scroll   or   through the 
options available.
When the service you require is displayed, press   to call and follow any announcements.
 3  Go!
If you have registered to a base in the BT Diverse 7000 Plus range then all the 
following features are available. If you have registered to another make/type of 
handset it is possible that some features, e.g. Caller Display will not work correctly.
Set time and date 
Providing you have subscribed to your network’s Caller Display service the date and time 
is set automatically when you receive your first call. To set the date and time manually 
follow the procedure below:
Press the right soft key   (
Menu
) and scroll   to 
Settings
, press the right  
soft key   (
OK
).
Date
 
&
 
Time
 is highlighted, press 
OK
. 
Time
 
Format
 is highlighted, press 
OK
.
Press   or   to choose 
24
 
Hour
 or 
12
 
Hour
 and press 
OK
.
Press   to 
Date
 
Format
 and press 
OK
. Scroll   or   to choose 
DD/MM/YYYY
 or 
MM/DD/YYYY
 and press 
OK
.
Press   to 
Enter
 
Time
 and press 
OK
. Enter the time using the keypad as either the 
24 or 12 hour format (previously selected) e.g. 17:30 or 05:30 for 5.30pm. If 12 hour was 
chosen, press   or   to select 
AM
 or 
PM
 and press 
OK
.
Press   to 
Enter
 
Date
 and press 
OK
. Enter the date, e.g. 09.04.2011 for 9 April 2011. 
Press 
OK
.
Making calls 
Press   then dial the phone number. Press   to end the call.
Answering calls 
If you have subscribed to Caller Display, the caller’s details will be displayed before you 
answer (see the full user guide online at www.bt.com/producthelp for details).
Lift the handset from the charger to answer incoming calls. 
If the handset is not on the charger, press   .
Handsfree
Press   during a call to switch the call to loudspeaker.
Secrecy
Press the left soft key   (
Secrecy
) during a call to activate secrecy mode. 
Press the left soft key   again (
Secrecy
) to return to your caller.
Redial 
Press  , scroll   or   to choose the number you want. 
Press   to redial the number.
Phonebook
Storing new directory entries manually (up to 200)
Press 
Names
. 
New
 
Entry
 is highlighted, press 
OK
.
Enter the name then press 
OK
. You may need to press the same button a few times until 
the letter you want is displayed. For example, press   once for 
A
 ,or twice for 
B
.
Number
 is displayed. Enter the number and press 
OK
.
Group
 is displayed and the group ringtone melody is played (you cannot change the 
ringtone at this stage). To add the entry to a call group, scroll   or   to select a group 
and press 
OK
. Display shows 
Saved
 (if you don’t want to use this feature simply select 
No
 
Group
 for all entries).
For further information on call groups or to select call group ringtones, please refer to 
the full BT Diverse 7410 Plus user guide online at www.bt.com/producthelp
Dialling a directory entry
Press 
Names
, scroll   or   to the entry you want. Press   to dial the number.
Copy entire phonebook to another handset registered to a Diverse 7000 Plus base
Press Names. The first entry is displayed.
Press Options and scroll   to Copy All and press OK.
Press   or   to select the handset you want to copy all entries to and press OK.
At the receiving handset the display will show Accept PB entries. 
Press Yes to confirm or No to cancel. When successful the display shows ✓ Finished.
Find out more
•  New Frequently Asked Questions available at www.bt.com/producthelp
•  If you need more detailed instructions, please refer to the BT Diverse 7410 Plus 
full user guide which can be downloaded from www.bt.com/producthelp
•  If you cannot find the answer to your problem in the full online user guide, 
then please call the free Helpline on 0800 218 2182*. Our dedicated 
advisors are more likely to be able to help you than the retailer where you 
made your purchase.
•  This document is also available in other formats, such as Large print, Braille 
and Audio CD. If you would like a copy, please call 0800 218 2182*.
Text
Write Message
Inbox
Outbox
Draftbox
Template
Settings
Sound
Ringer
Tones
Settings
Date & Time
Alarm
Display
HS Settings
BS Settings
Some menus are accessed by pressing the relevant feature button, for example 
 for the calls list,   for the redial list,   for BT Services and the 
left soft key   (Names) for the phonebook.
Text messaging
Before sending and receiving text messages you need to register to the text 
messaging service and subscribe to Caller Display. You will be automatically 
registered to the text message service when you send your first text. See the full 
BT Diverse 7410 Plus user guide online at www.bt.com/producthelp for details.
Help
Most problems can be fixed with a few simple checks. 
Problem Solution
No dial tone Only use the cable and batteries supplied.
Make sure the power adaptor cable is plugged 
in correctly. 
Poor speech quality Make sure the product is not located too close to other 
electrical appliances. This can also help improve the 
handset range from the base.
 Battery icon not full/ 
handset dead
Make sure you charge the batteries for 24 hours before use 
to ensure maximum battery performance.
Using broadband on the same 
phone line?
Make sure you plug the base station 
telephone cable into the wall 
socket via an ADSL microfilter (not 
supplied), otherwise you may have 
problems with this product and  
your broadband service.
What is the BT Diverse 7000 
Plus range base default PIN?
Base default PIN = 0000
ADSL 
microfilter
Your phone
Handset
Names
Menu
2
  Opens BT Services menu.
  Press to open and scroll 
through Redial list.
  In talk mode adjusts 
earpiece volume.
  Scroll up.
  Make/receive a call.
  In talk mode, press to 
switch handsfree on/off.
  Use to enter a space 
when entering text.
  Press and hold to switch 
handset ringer on/off.
  When entering text, press 
to switch between upper 
and lower case letters.
 Left soft key
  Press to access names in 
the phonebook.
  Select options on screen.
  Go back to previous 
menu level and clear digits 
and characters.
  For use with switchboard/ 
PBX and BT Calling Features.
   Scroll left through menu 
options available.
  Move cursor to the left.
  Scroll right through menu 
options available.
  Move cursor to the right.
Indicates new text messages.
Range indicator: On=in range. 
Flashing=out of range or not 
registered to base.
Navigating the menus
When the handset is switched on and in standby:
Press the right soft key   (Menu) to open the main menu.
Then use the   or   buttons to scroll through the available options.
Press the right soft key   (OK) to select a menu option or the left soft key   
(Back) to return to the previous screen.
Use the   or   buttons to scroll through sub menu options and press the right soft 
key   OK to select or the left soft key   Back to return to the previous screen.
To exit a menu and return to standby, press  .
Menu map
 Right soft key
  Press to enter menu.
  Press to select the option 
displayed on the screen.
  End a call.
  Press and hold to switch 
handset off/on.
  In menu mode, press to 
return to standby.
  Press and hold to lock/
unlock the keypad.
 Use to make internal calls 
  (where more than one  
  handset is registered).
  Opens Calls list.
  In talk mode, adjusts 
earpiece volume.
  Scroll down.
   Press and hold to enter a 
Pause in a phonebook entry.
    Use to enter punctuation 
marks when entering text.
Indicates new missed calls.  
To remove the icon you need to  
view missed calls. See the Caller 
Display section opposite.
Alarm set.
Handset ringer off.
The keypad is locked.
Battery status indicator. 
(scrolls to indicate charging)
Headset socket (on side of handset)
Headset not included. 
See full user guide online at  
www.bt.com/producthelp 
for further details and where 
to obtain a suitable headset.
Compatible with the BT Diverse Repeater
Please see the full user guide online at www.bt.com/producthelp