BT STUDIO PLUS 5100 User manual

User Guide
BT Studio Plus 5100
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you print!
This new interactive user guide lets you
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you to be directed straight to any websites
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Simply hover the cursor over the page number,
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2
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]
Got everything?
• BT Studio Plus 5100
handset
• BT Studio Plus 5100 base
• 2 x NiMH AAA 500mAh
rechargeable batteries
(already tted)
• Battery compartment cover
(already tted)
• Mains power adaptor
(item code 048610)
• Telephone line cord
If you have purchased a BT
Studio Plus 5100 multiple
pack you will also have the
following for each handset:
• BT Studio Plus 5100
handset
• BT Studio Plus 5100
charger
• Battery compartment cover
(already tted)
• 2 x NiMH AAA 500mAh
rechargeable batteries
(already tted)
• Mains power adaptor
for the charger
(item code 048610)
This User Guide provides you with all the
information you need to get the most
from your phone.
You must rst set up your phone before
you can use it. This doesn’t take long as
it is easy to do. Just follow the simple
instructions on the next few pages.
Need help?
If you have any problems setting up or using your BT Studio Plus
5100, please call our Helpline on Freephone 0800 218 2182*
or email [e-mail]. Our dedicated advisors
are more likely to be able to help you than the retailer where you
made your purchase.
Alternatively, you may nd the answer in the ‘Help’ section at the
back of this guide or online at www.bt.com/producthelp.
Hearing aid?
Please note that the BT Studio Plus 5100 works by sending radio
signals between the base and handset. These signals may interfere
with some hearing aids, causing a humming noise.
* Calls made from within the UK mainland network are free.
Mobile and International call costs may vary.

3
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]
In this guide
Getting started
Location 5
Setting up 5
Set the time format: 24 or 12hr 6
Set the date and time 7
Setting up the charger 8
Getting to know your phone
Handset 9
Handset display icons 10
Base 11
Navigating the menus 12
Menu map 13
Default 14
Default settings table 14
Using the phone
Switch the handset on/off 15
Make a call 15
Preparatory dialling 15
End a call 15
Receiving calls 15
Earpiece volume 16
Handsfree 16
Make a call in handsfree 16
Answer a call in handsfree 16
Switch to handsfree during a call 16
Adjust the volume while in handsfree mode 16
Secrecy 17
Redial 17
To copy a redial number to the phonebook 17
To delete a number from the redial list 17
To delete the entire redial list 18
Keypad lock 18
Handset ringer volume on/off 18
Page the handset(s) 18
Making internal calls 18
Receiving internal calls 19
Transferring calls 19
3-Way conference calls 19
Phonebook
Store a number 20
Entering names 20
Writing tips 20
Dial/view a number 21
Edit a phonebook entry 21
Delete a phonebook entry 22
Delete all phonebook entries 22
Handset settings
Handset ringer melody 23
Handset ringer volume 23
Handset tones on/off 24
Handset name 24
Display 25

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If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]
Alarm 25
When the alarm goes off 25
Auto answer 26
Base settings
Base ringer melody 27
Base ringer volume 27
Change PIN code 28
Delete handset 28
Caller Display and the Call list
Call list 29
View/dial a number 29
To copy a Call list number to the phonebook 29
View Call details 30
Delete a number 30
Delete the entire Call list 30
BT Services
BT Helpdesk 31
BT 118500 (Directory Enquiries) 31
Call Divert on 31
Call Divert off/check 32
Call Waiting on/off/check 32
Add an entry 32
Dial a stored entry 32
Delete an entry or delete all entries 32
Registering additional handsets 33
Help 34
General information
Safety 36
Cleaning 36
Environmental 37
Product disposal instructions 37
Switchboard compatibility 38
Recall (R) 38
Guarantee 38
How many telephones can you have? 40
R&TTE 40

5
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]
Warning
Do not place your BT Studio Plus
5100 in the bathroom or other humid
areas.
Handset range
The BT Studio Plus 5100 has a range
of 300 metres outdoors when there is
a clear line of sight between the base
and the handset. Any obstruction
between the base and handset will
reduce the range signicantly.
With the base indoors and handset
either indoors or outdoors, the range
will normally be up to 50 metres.
Thick stone walls can severely affect
the range.
Signal strength
The symbol on your handset
screen indicates when you are in
range. When you are out of range,
the symbol ashes, and the
screen displays Searching.
You should move closer to the base
if this happens to ensure the full
functionality of your phone.
Important
Do not connect the telephone line
until at least one of the handsets is
fully charged.
The base station must be plugged
into the mains power at all times.
Which socket?
: Power socket
: Telephone line socket
Talk/Standby time
Under ideal conditions, fully charged
handset batteries should give about
10 hours talk time or 100 hours
standby time on a single charge.
Getting started
Location
You need to place your BT Studio Plus 5100 base within
2 metres of a mains power and telephone socket so that the
cables will reach.
Make sure it is at least 1 metre away from other electrical
appliances to avoid interference.
Your BT Studio Plus 5100 works by sending radio signals between
the handset and base. The strength of the signal depends on
where you site the base. Putting it as high as possible ensures the
best signal.
Setting up
1. Plug the mains power cable (item code 048610) into the power
socket marked on the back of the base and secure the cable
behind the retaining clip. Plug the other end into the mains
socket and switch on.
2. Remove the protective lm from the
handset screen and activate the
batteries by pulling the plastic tab
away from the back of the handset.
Mains power cable Cable retaining clip
Telephone line cord
(pre-installed)
Rechargeable batteries
already fitted
Remove this tab
and charge batteries
for 24 hours before use.

6
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]
Battery low warning
If the symbol is ashing, you will
need to recharge your handset before
using it.
If the battery icon is ashing and
scrolling digits the battery is
very low and you will need to charge
it for 24 hours before use to ensure
maximum battery performance.
Battery performance
To keep your batteries in the best
condition, leave the handset off the
base for a few hours at a time (after
the initial 24 hour charge).
New NiMH batteries do not reach
full capacity until they have been in
normal use for several days. Running
the batteries right down at least once
a week will help them last as long
as possible.
IMPORTANT
Only use the power supply and
telephone line cord supplied with
your BT Studio Plus 5100 otherwise
the telephone may not work.
Under no circumstances use
non-rechargeable batteries. Only
use NiMH rechargeable batteries
with a capacity of 500mAh. Using
inappropriate batteries will invalidate
your guarantee and may damage
the telephone.
The charge capacity of rechargeable
batteries will reduce with time as
they wear out, so reducing the
talk/standby time of the handset.
Eventually they will need to be
replaced. New batteries can be
obtained from the BT Studio
Helpline 0800 218 2182*.
3. Place the handset on the base to charge the batteries for
at least 24 hours.
The main handset is pre-registered to the base as Handset 1.
This is shown on the display. When the handset is fully charged
the display shows the symbol.
4. After 24 hours plug the telephone line cord into the telephone
wall socket.
Note: If you ever need to remove the batteries, simply slide open
the battery compartment cover and using the nger holes grip
the batteries and pull them out.
Set the time format: 24 or 12hr
1. Press the button to open the main menu.
2. Press or until the display shows hS SeTTingS and
press soft key. DaTe & TiMe is displayed, press the
soft key again.
3. TiMe FOrMaT is displayed. Press the soft key and the
current format is displayed. Press or to change
between 24hr and 12hr. Press the soft key, you will hear a
conrmation tone.
4. Press the button to return to standby.

7
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]
Set the date and time
1. Press the button to open the main menu.
2. Press or until the display shows hS SeTTingS and
press the soft key. DaTe & TiMe is displayed, press the
soft key again.
3. Press or until the display shows SeT TiMe and press
the soft key.
4. The current time setting is displayed, enter 2 digits for the
hour and 2 for the minute using the 24hr format (eg for
10.54pm, press ) and press the soft key,
you will hear a conrmation tone.
5. Press and SeT DaTe is displayed. Press the soft key.
6. The current date setting is displayed, enter 2 digits for the day,
2 for the month and 2 for the year using the dd-mm-yy format
(eg for 23rd May 2008 press ) and
press the soft key, you will hear a conrmation tone
7. Press the button to return to standby.
Your BT Studio Plus 5100 is now ready for use.
Batteries and handset may become
warm during charging. This is normal.
If you have more than one handset
registered to your base, you only
need to set the date and time on one
handset and the other handsets will
be automatically updated.

8
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]
BT Studio Plus 5100 multiple pack
owners only
Location
You need to place your BT Studio Plus 5100 charger close enough
to a mains power socket so that the cable will reach.
Setting up the charger
1. Plug the power adaptor cable (item code 048610) into the
underside of the charger and secure the cable behind the
retaining clip.
Plug the other end into the mains wall socket and switch the
power on.
2. Remove the protective lm from the handset screen and
activate the batteries by pulling the plastic tab away from
the back of the handset.
3. Place the handset on the charger and charge for at least
24 hours.
Your BT Studio Plus 5100 multiple pack is now
ready for use.
Mains power cable
Cable retaining clip

9
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]
Getting to know your phone
Handset
Left soft key/Menu
Use with icons displayed
above the key.
Press to open the menu,
page 12.
Press to select menu options.
Up/Redial list
Press to display the Redial
list, page 17 and to move
up through menu options.
Use to increase the volume,
page 16.
Talk
Press to make and receive
phone calls, page 15.
Use to switch handsfree
on/off, page 16.
Down/Calls list
Press to display the Calls list,
page 29, and to move down
through menu options.
Use to decrease the volume,
page 16.
Press and hold to turn the
ringer on/off, page 18.
Recall
Used when connected to
a switchboard/PBX,
page 38, and with some
BT Calling Features.
Phonebook
Press to open the
phonebook, page 20.
Right soft key/Secrecy
Use with icons displayed
above the key.
During a call press to mute
your voice so your caller
cannot hear you, page 16.
End call
Press to end the call in
progress, page 15.
Press and hold for 5 seconds
to turn the handset off,
page 15.
Press and hold to insert a
Pause in the number to be
dialled, page 20.
Press and hold to lock/
unlock the keypad, page 18.
Press to make an
internal call, page 18.

10
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]
Handset display icons
These are the symbols you will see on your handset’s display.
Battery
Battery full
Battery 2/3 full
Battery 1/3 full
Low battery, needs charging
Handset
Steady – handset in use
Flashing – incoming call
Speaker
Handsfree in use
Int
Steady – internal calls connected
Flashing – incoming internal call or on hold
Alarm
On – alarm set
Flashing – alarm time reached
Keypad lock
Keypad lock on
Ringer
Handset ringer turned off
Antenna
On – in range
Flashing – edge of range
Left/right
Characters off the display to the left/right
Press button to scroll through
the number
Up/down
Menu options exist above/below those
shown on the display
Clear (Right soft key)
Mute/unmute a call
Clears characters when in entry mode
Stops the alarm
Back (Right soft key)
Return to previous menu
Cancel current action
Menu (Left soft key)
Open the main menu
Press to conrm options

11
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Base
Find
Press to page/
locate a handset, page 18.
Green Power In Use LED
Flashes when the phone rings,
during a call and during
handset registration.
Red Battery charging indicator
On when the handset is charging
on the base.

12
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]
Navigating the menus
Your BT Studio Plus 5100 handset features an easy to use menu
system. Have a look at the menu map on the next page.
When the handset is switched on and in standby:
1. Press the button to open the main menu and press
or to scroll through the menu options.
Left soft key
Right soft key
Up and Down keys
Menu navigation
Press or to scroll through the menu options.
Press Left soft key to select a displayed option.
Press Right soft key to go back to the previous display screen.
Press and hold Right soft key to return to the standby
display screen.
Press Right soft key to delete characters or numbers.

13
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Menu map CALL LIST* DETAILS
STORE NUMBER
DELETE
DELETE ALL
PHONEBOOK* ADD
VIEW
EDIT
DELETE
DELETE ALL
CAPACITY
BS SETTINGS BASE RINGER
RING VOLUME
DELETE HS
CHANGE PIN
HS SETTINGS DATE & TIME
ALARM
RINGER
TONES
HS NAME
DISPLAY
AUTO ANSWER
BT SERVICES HELPDESK
BT 118500
DIVERT ON
DIVERT OFF
DIVERT CHECK
C WAIT ON
C WAIT OFF
C WAIT CHK
REGISTRATION
RESET
*You will need to press the Left soft key to open the
sub menu.

14
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]
Default
You can reset your BT Studio Plus 5100 back to the default settings.
This will not delete your phonebook entries. To delete your
phonebook, see page 22 “Delete all phonebook entries”.
1. Press the button to open the main menu.
2. Press or until the display shows reSeT and press .
3. Pin? is displayed, enter the PIN (default 0000) and press .
4. cOnFirM? is displayed, press .
Default settings table
Handset Default Value Base Default Value
Redial List EMPTY System PIN (4-digit) 0000
Call List EMPTY Base Ringer Melody MELODY 1
External Ringer Melody MELODY 1 Ringer Volume VOLUME 5
Internal Ringer Melody MELODY 2
Ringer Volume VOLUME 1
Earpiece Volume VOLUME 1
Handset Name HANDSET
Key Tone OFF
Low Battery Tone ON
Out of Range Tone ON
Ringer On/Off ON
Auto Answer On/Off ON
Date Format DD/MM/YY
Date 01/01/10
Time Format 24 HR
Time 00:00
Alarm OFF
Key Lock OFF

15
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]
Call timer
Your handset automatically displays
the duration of every external call.
The call time will remain on the
display until 5 seconds after the call
has ended.
Press Right soft key to
delete an incorrect digit when
preparatory dialling.
If you have subscribed to a Caller
Display service, your caller’s number
will also be shown. If the number
is withheld the display will show
WiThhelD. If an exact number match
is found in the Phonebook, the
name and number will alternate in
the display. See page 29 for more
information.
Internal calls
When you receive an internal call, the
calling handset number will be shown
on the handset display.
If two handsets are engaged on an
internal call and an external incoming
call is received, beeps will be emitted
at both internal handsets. The
internal call has to be ended before
the external call can be answered.
Using the phone
Switch the handset on/off
1. Press and hold for 5 seconds to switch the handset on
and off.
Make a call
1. Press .
Enter the telephone number and the number is dialled.
Preparatory dialling
Use preparatory dialling to see and check the number on the
display before you dial out. The display can only show 12 digits at
a time, if you enter a number with more than 12 digits, will be
displayed to the left of the number to indicate more digits.
1. Enter the number rst then press to dial.
End a call
1. Press or place the handset back on the base.
Receiving calls
When you receive an incoming call, the telephone will ring and
the icon will ash. The In use light on the base will also ash.
1. If the handset is not in the base/charger, press to answer
the call.
Or
If the handset is on the base/charger, lift the handset to
answer the call.
2. To turn the handset ringer off when receiving a call press the
Right soft key . The display will briey show VOlUMe OFF.

16
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]
Earpiece volume
Adjust the volume during a call:
To increase the volume, press .
To decrease the volume, press .
The rst press will show the current volume level, subsequent
presses will adjust the level from 1-5.
Handsfree
Make a call in handsfree
1. Dial the number then press .
2. Press to end the call.
Answer a call in handsfree
When the phone rings:
1. Press and the call is transferred to the loudspeaker.
Switch to handsfree during a call
During a call:
1. Press the call is transferred to the loudspeaker.
2. Press to toggle between Handsfree and the handset.
3. Press to end the call.
Adjust the volume while in handsfree mode
During handsfree mode:
Press or to adjust the volume.
The rst press will show the current volume level.
Please note that the handsfree volume level is set independently
to the earpiece volume level.
The earpiece volume can only be
changed when you are on a call.
Handsfree
Handsfree lets you talk to your caller
without holding the handset. It also
enables other people in the room to
listen to your conversation over
the loudspeaker.

17
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]
Secrecy
During a call, you can talk to someone nearby without your
caller hearing.
1. Press Right soft key . The display shows SecrecY On and
your caller cannot hear you.
2. Press Right soft key again to return to your caller.
Redial
Your BT Studio Plus 5100 stores the details of the last 10 calls
made into a redial list. Stored redial numbers can be up to
20 digits long.
1. Press to display the Redial list.
2. Press or to select any of the last 10 numbers called.
3. Press to dial the number displayed.
To copy a redial number to the phonebook
1. Press to display the Redial list.
2. Press or to display the number you want and press
Left soft key to select.
3. STOre nUMBer is displayed, press Left soft key to select.
4. naMe is displayed. Enter a name using the keypad and press
Left soft key to conrm.
5. The number is displayed, press Left soft key to conrm.
6. Press or to select a ringtone to associate with the
name/number and press to conrm.
7. Press Right soft key to return to standby.
To delete a number from the redial list
1. Press to display the Redial list.
2. Press or to display the number to be deleted and
press Left soft key .
3. Press or to display DeleTe and press Left soft key
to select and the number will be deleted.
4. Press Right soft key to return to standby.
If a redial number is stored in the
phonebook, the caller’s name will
be displayed instead of the number.
If there are no redial numbers
stored, liST eMPTY will be
displayed.
The icon is displayed when
the phone number is too long
to be fully shown on the screen.
Press to allow you to scroll
through the rest of the numbers.
If you dial the same number on
more than one occasion, only the
most recent call details will be
stored, any previous occurrence
will be deleted.
For help with entering names see
page 20.

18
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]
To delete the entire redial list
1. Press to display the Redial list.
2. With any of the redial numbers displayed, press Left soft key .
3. Press or to display DeleTe all and press
Left soft key to select.
4. cOnFirM? is displayed, press Left soft key again
to conrm and delete the entire redial list.
5. liST eMPTY is displayed. Right soft key to return to
standby mode.
Keypad lock
You can lock the keypad to prevent accidentally dialling numbers
while carrying the handset around.
1. Press and hold until the icon is displayed.
2. To unlock the keypad, press and hold again.
Handset ringer volume on/off
1. Press and hold to switch the ringer on or off.
If you switch the ringer off, the icon will be displayed.
Page the handset(s)
You can alert handset users that they are wanted or locate a
missing handset.
1. Press on the base. The handset(s) will beep and display
Paging.
2. Press on the base again or press any button on the
handset to stop the handset beeping.
Making internal calls
If you purchased a BT Studio Plus 5100 multi-pack, you can make
internal calls between handsets.
1. Press and enter the number of the handset you want
to call (or press to call all handsets registered to the
base). The other handset(s) will ring and display your handset
number to let the handset user know who is calling. When the
other handset answers hold your conversation as normal.
2. Press to end the call.
You cannot answer the beeping
handset as you would a call.
Stopping the beep at a handset
stops the beep at all handsets.
If you only have two handsets you
do not need to enter the handset
number to call.
When the keypad is locked incoming
calls can still be answered. Once the
call has ended, the keypad lock is
re-activated.
IMPORTANT
Emergency calls to 999/112 CAN be
made when the keypad lock is on.

19
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]
Receiving internal calls
When you receive an internal call, the calling handset number will
be shown on the handset display.
1. Press to answer the call,
Transferring calls
If using a BT Studio Plus 5100 multi-pack, you can transfer an
external call to the other handset.
1. During an external call, press .
2. Enter the number of the handset you want to call. The other
handset will ring and display your handset number to let the
handset user know who is calling. The external caller will be
put on hold and hear music.
3. When the other handset answers, press to transfer
the call.
3-Way conference calls
If you are using a BT Studio Plus 5100 multi-pack, you can hold a
3-way conference call with an external caller and another
internal handset.
1. During an external call, press .
2. Enter the number of the other handset you wish to join the
call. The other handset will ring.
3. The other handset answers the caller by pressing .
4. Press and hold the button for 2 seconds, the display
shows cOnFerence. The external caller, and the two internal
handsets are all connected to the conference call.
5. Any caller can leave the conference by pressing .
If two handsets are engaged on
an internal call and an external
incoming call is received, beeps will
be emitted in the earpiece of both
handsets and the incoming call
details will be shown on screen. The
internal call has to be ended before
the external call can be answered.
If you only have two handsets you
do not need to enter the handset
number to call.

20
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]
If there are no stored entries, liST
eMPTY will be displayed.
If you try to store a new entry and
the phonebook is full, you will hear
an error tone and PB FUll will be
displayed.
If the number you store has more
than 11 digits, the display shows
to the left of the number to indicate
more digits ahead.
Insert a pause in a number
You may need to do this if you are
connected to a switchboard. When
entering a number, usually after
entering the switchboard access code
(e.g. 9) press and hold until P
appears in the display.
Phonebook
You can store up to 50 names and numbers in the phonebook
of each of your BT Studio Plus 5100 handsets for quick and easy
dialling. Numbers can be up to 20 digits and names up to 12
characters. Phonebook entries are stored alphabetically.
Store a number
1. Press to open the phonebook. The rst entry or liST
eMPTY is displayed.
2. Press Left soft key , aDD is displayed, press to select.
3. naMe is displayed, enter the name for the entry using the
keypad (see ‘Entering names’ below if you need help).
Press to store.
4. nUMBer is displayed, enter the number for the entry using the
keypad and press to save.
5. Press or to select a ringtone to associate with the
name/number and press Left soft key to conrm.
6. Press Right soft key to return to standby.
Entering names
Use the keypad to enter the letters shown on the buttons,
e.g. to store DAN:
1. Press once to enter D.
2. Press once to enter A.
3. Press twice to enter N.
Writing tips
If you make a mistake, press Right soft key to delete the last
character or digit.
Press repeatedly to enter the following: SPACE – 1
Press repeatedly to enter the following symbols: * ? / \ ( )
Press repeatedly to enter the following symbols: # & ‘ , -
If the next letter is on the same
button that you have just pressed,
wait until the cursor moves to the
right before trying to enter it.