BT DIVERSE 3016 CLASSIC User manual

Diverse 3016 – 4th Edition – 1st March – 3766
Diverse 3016 Classic
User Guide
Digital Cordless Telephone
This equipment is not designed for making emergenc telephone calls when the power fails.
Alternative arrangements should be made for access to emergenc services.
This product is intended for connection to analogue public switched telephone networks
and private switchboards in the United Kingdom.
*YOU MUST SUBSCRIBE TO A CALLER
DISPLAY SERVICE BEFORE YOUR
DIVERSE 3016 CLASSIC WILL
DISPLAY CALLER
INFORMATION
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Diverse 3016 – 4th Edition – 1st March – 3766
Remote access quick guide
for your Diverse 3016
To switch on answering
machine:
•Dial your number. After 17
rings your machine will answer.
•Press
#
. Enter your 4-digit
base station PIN.
•Your answering machine is
now switched on.
For your records
For guarantee purposes, proof of
purchase is required, so please keep
your receipt.
See page 42 for more information about
your PIN numbers.
Base Station IN Number:
Handset IN Number:
Unpacking your
Diverse 3016 Classic
Date of purchase:
lace of purchase:
Serial number:
urchase price:
lease open this page for an ‘at a glance’
guide to your Diverse 3016 Classic.
If anything is missing. please contact
your place of purchase immediately.
Diverse 3016 Classic
base station
Diverse 3016 Classic
handset
Battery compartment
cover
Power adaptor
Belt clip
2x AA rechargeable
batteries
Telephone line cord
1 x Quick Remote
Access Guide
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Diverse 3016 – 4th Edition – 1st March – 3766
Please open this pa e for an ‘at a lance’
uide to your Diverse 3016 Classic.
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Diverse 3016 – 4th Edition – 1st March – 3766
At a glance
Display
Displays the status of your
handset.
Memory
Enables speed dialling of
numbers stored in the
memory.
Redial
Lets you redial the last five
external numbers you called.
Intercom
Enables internal calls and
call transfer between
handsets.
Green Phone
For making and answering
calls.
Key lock
Lets you lock (and unlock)
the keypad to prevent
accidentally pressing
buttons.
Confirmation (OK)
Lets you confirm settings.
Delete
Deletes digits shown on
the display.
Recall
For use with switchboards
and BT Select Services.
Also, press and hold down
to enter a Pause
in a stored number.
Keypad
Red Phone
Press to end a call.
Power
Press and hold down to
switch off the handset.
Press and hold down again
to switch back on.
Set
Lets you access your
phone’s function.
Used to store numbers on
the memory.
1
0
INT
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Diverse 3016 – 4th Edition – 1st March – 3766
Skip Skip
Play
Delete Stop Record
Page
BASE STAT ON
Aerial
2
Announcement button
Selects your Outgoing
Message (OGM).
Delete button
Lets you delete
OGMs and
messages.
Minus button
Press to lower the
loudspeaker
volume.
lus button
Press to increase
the loudspeaker
volume.
Loudspeaker LED
Lights up when
loudspeaker is in use.
age button
Press to page the
handset(s).
lay button
Press to play
back your
messages.
Skip button
Press to skip forward to
the next message.
Skip button
Press to skip back to
the previous
message.
Record button
Lets you record OGMs.
On/Off button
Switches the answering
machine on and off.
The machine is on when
the button is lit.
ause/Stop button
Press to stop message
playback.
Press to pause playback,
press again to resume
playback.
HANDSET D SPLAY
Display buttons
The top three buttons are
also used with icons on the
display.
Scroll backwards
Scroll forwards
Confirm – OK.
OK
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Diverse 3016 – 4th Edition – 1st March – 3766
Helpful hints and tips
In this user guide, we’ve included
helpful tips and important notes.
They are shown in boxes like this.
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Diverse 3016 – 4th Edition – 1st March – 3766
In this guide
At a glance 1
Handset settings
Quick reference guide 4
Handset display
Quick reference guide 5
Ans ering machine
Quick reference guide 6
Introducing the
Diverse 3016 Classic 7
Building up a phone system 7
Safety instructions 8
Setting up 10
Using your
Diverse 3016 Classic 14
On and off modes 14
Making and receiving calls 15
Making and transferring
calls between handsets 17
Using the memory to store
and dial numbers 0
Using Caller Display 23
Using your Diverse 3016
Classic ans ering machine 27
Recording and selecting your
outgoing message 8
Operating your answering machine
from a Diverse handset 3
Using message playback with
Caller Display 35
Call screening at the base station 35
Additional features for your
answering machine 36
Time saver 37
Remote access 39
Remote access quick guide 41
Telephone security 42
Base station and handset PIN 4
Emergency numbers 45
Call barring and call enabling 46
Additional features 49
Adjusting volumes and tones 49
Using your Diverse 3016
Classic ith a s itchboard 55
Setting to Tone or Pulse dialling 55
Entering access codes 56
Registering a ne
Diverse 3000 handset
ith the base station 58
Call allocation/Ring priority 60
Using the Call Director 62
Using multiple base
stations and handsets 64
General information 67
Guarantee 67
Technical information 68
Help 69
Answering machine 71
When connected to a switchboard 71
Index 72
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Function
Switch the handset
on and off
Switch keypad lock
on and off
Answer a call
Make an external call
End a call
edial a number
Store a number in
the memory
Dial a number from the
Caller Display calls list
Adjust the handset
volume
Secrecy
Call another handset
Transfer a call
Call all handsets
Put an external caller on
hold while you make an
internal call
Set date
Set time
ey combination
Hold down for 1 second until you hear a long beep.
Hold down for 1 second until you hear a long beep.
to display last 5 numbers
0-9 location
e.g.
microphone off. microphone on.
then the handset no., eg 3.
then the handset no,. eg 2
then the handset no., eg 3to end the internal call.
set the date
set the time
9
WXYZ
0
8
TUV
0
R
INT
✱
INT
INT
INT
R
INT
2
ABC
0
1
2
ABC
#
Handset settings
Quick reference guide
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Diverse 3016 – 4th Edition – 1st March – 3766
Handset display
Quick reference guide
Indicates an active signal with the base station.
Warning – you are going out of range of the base station or handset
is not registered to the base station.
Shows status of battery.
You have new calls listed in your Caller Display list.
Off hook.
EXT Connecting to an external caller.
INT Connecting to another handset registered to the base.
Handset locked.
PPause.
ABase station.
—
—
—Blank space.
Star button.
—— Hash button.
Recall button.
Telephone PIN.
---- Keypad locked.
----
----
Indicates that the call has been answered in your caller display
Jcalls list.
––
–
–
––
–
–
––
–
–
✱
#
R
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Ans ering machine
Quick reference guide
Base Station Handset
Switch on
Switch off
Play messages
Play/Pause/Stop
Pause/
esume Playback
Skip forward to
the next message
Skip backward
Delete a message
Delete all messages
ecord a memo
Outgoing announcements
Select announcement
ecord a new
announcement
To play your
announcement
To delete an
announcement
INT
INT
INT
INT
INT
INT
INT
INT
INT
INT
INT
INT
INT
9
WXYZ
9
WXYZ
8
TUV
8
TUV
9
WXYZ
2
ABC
2
ABC
9
WXYZ
3
DEF
9
WXYZ
1
9
WXYZ
5
JKL
5
JKL
INT
2
ABC
9
WXYZ
2
ABC
5
JKL
7
PQRS
9
WXYZ
5
JKL
3
DEF
7
PQRS
9
WXYZ
5
JKL
6
MNO
7
PQRS
9
WXYZ
2
ABC
7
PQRS
9
WXYZ
0
2
ABC
9
WXYZ
0
0
9
WXYZ
6
MNO
9
WXYZ
1
Play
Stop
Skip
Skip
Delete
Delete
Delete
Record
Record
Play
Play
Press once to return to Standby.
See page 27 for the full answering machine functions.
*
* Press 5 twice if you do not want to record a concluding announcement.
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Diverse 3016 – 4th Edition – 1st March – 3766
Please read the instructions carefully
before use and retain this user guide for
future reference.
Building up a phone
system
You can use up to six handsets on each
Diverse base station, up to four base
stations can be used with each Diverse
handset. Although this user guide
applies to both single and multiple
handset systems, some functions
described in this guide apply only to
Diverse 3016 Classic phones with more
than one handset connected.
Introducing the
Diverse 3016 Classic
Skip Skip
Play
Delete Stop Record
Page
Note
As this product is rechargeable, it is
normal that a certain amount of heat
will be produced in its day-to-day
operation. Whilst this is entirely safe
we would advise against placing this
product on antique, veneered or
wooden surfaces as damage may occur.
INT ODUCTION
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Diverse 3016 – 4th Edition – 1st March – 3766
Safety instructions
SAFETY INST UCTIONS
General
For the handset use only approved
nickel-cadmium (NiCad) or nickel-metal
hydride (NiMH) rechargeable
batteries. Never use other batteries or
conventional alkaline batteries. They
could lead to a short circuit or destroy
the battery casing. Recommended
batteries should have a power rating of
at least 600mAh 1.2V. Batteries are
available from the Diverse Helpline
08457 908070.
Only use the power supply included
with the product. Using an
unauthorised power supply will
invalidate your guarantee and may
damage the telephone. The item
number for the mains power supply is
C39 280-Z4-C174/..-C67.
If Keyguard is active, it is still possible
to make emergency calls to 999 and
112.
Do not open the handset or base station.
This could expose you to high voltages
or other risks. Contact the helpline for
all repairs.
Radio signals transmitted between the
handset and base may cause
interference to hearing aids.
This product should not be used near
emergency/intensive care medical
equipment and should not be used by
people with pacemakers.
Never dispose of batteries in a fire.
There is a serious risk of explosion
and/or the release of highly toxic
chemicals.
Cleaning
Simply clean the handset and base
station with a damp (not wet) cloth, or
an antistatic wipe. Never use household
polish as this will damage the product.
Never use a dry cloth as this may cause
a static shock.
Environmental
Do not expose to direct sunlight.
The product may heat up when the
batteries are being recharged. This is
normal. However, we recommend that
you do not place the product on
antique/veneered wood to avoid
damage.
Do not stand your product on carpets
or other surfaces which generate
fibres, or place it in locations
preventing free flow of air over it’s
surfaces.
Do not submerge any part of your
product in water and do not use it in
damp or humid conditions, such as in
bathrooms.Do not expose your product
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Diverse 3016 – 4th Edition – 1st March – 3766
Approved rechargeable batteries
Nickel-Cadmium (NiCd)
Sanyo N-3U (700 mAh)
GP GP60AAKC (600 mAh)
Varta 751RS (700 mAh)
Mobile Power 700 (700 mAh)
Panasonic 600 DT (600 mAh)
Nickel-Metal hydride (NiMH)
Sanyo H-3 U (1500 mAh)
GP GP130 AA HC (1300 mAh)
GP GP150 AA HC (1500 mAh)
Varta VH 1101 or
Phone Power (1000 mAh)
Panasonic HHR-110 AA (1100 mAh)
Friwo NiMH (1400 mAh)
Toshiba TH-1200 AARE (1200 mAh)
to fire, explosive or other hazardous
conditions.
There is a slight chance that your phone
could be damaged by an electrical
storm. We recommend that you unplug
the power and telephone line cord for
the duration of the storm.
SAFETY INST UCTIONS
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Diverse 3016 – 4th Edition – 1st March – 3766
ed socket
Note
Plan where you will put your Diverse
3016 Classic. It should be within
two metres of a power socket and the
phone socket.
1. Connect the power cable
Plug the power cable into the power
socket on the underside of your Diverse
3016 Classic. Take care that the telephone
line cord and power cable plugs are
connected to the correct sockets.
Incorrect placement could damage the
station.
2Plug the 3 pin adaptor
into a mains power socket
and switch on
Note
Use only the power adaptor
C39 280-Z4-C174/..–C67 with your
Diverse 3016 Classic.
Setting up
Follow these steps to get your
Diverse 3016 Classic ready or use.
Please note that your handset is
already “registered” to the Diverse
3016 Classic base station.
3Install the rechargeable
batteries in the handset
The handset uses the two AA size nickel
cadmium (NiCad) batteries, which are
supplied. To install them, insert the
batteries as indicated on the label inside
the battery compartment and slide the
battery compartment cover shut.
The battery compartment cover may be
found in the packaging with the batteries.
SETTING UP
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Diverse 3016 – 4th Edition – 1st March – 3766
Note
Under ideal conditions, the handset
batteries should give about 10 hours
talktime or 100 hours standby on a
single charge. However, new NiCad
batteries do not reach their full
capacity until they have been in normal
use for several days.
Please note that the lifespan of NiCad
rechargeable batteries depends on
how heavily they are used. However,
over time, their capacity to recharge
will begin to diminish and they will
eventually need replacing.
Battery performance
After charging your Diverse 3016
Classic for the first time, subsequent
charging time for the handset batteries is
approximately 4-5 hours. Batteries and
case may become warm during charging.
This is normal.
Battery display when inserting
or replacing a battery
When you replace the handset batteries
with ones that have been fully charged,
the battery indicator will not show full
until the next charge cycle has been
completed. Charge the handset until
the batteries register full again. From
then on the display will be correct.
Place the handset on the base.
When charging, the battery level
symbol shown on the display flashes.
SSlliiddee bbaatttteerryy ccoovveerr ddoowwnn aanndd lliifftt ooffff..
4. Fit the handset belt clip
Fit the belt clip onto the back of the
handset.
TTaabb
SSlloott
The battery compartment cover may be
found in the packaging with the batteries.
5When charging for the
first time, we recommend
that you let the batteries
charge for the full 16
hours before making or
receiving calls
SETTING UP
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Diverse 3016 – 4th Edition – 1st March – 3766
6Connect the telephone line
cord to the Diverse 3016
Classic base station
Ensure that this is fitted correctly into
the right socket.
WARNING
It is recommended that the line cord is
not connected until the handset is fully
charged. This will prevent the risk of
the phone being answered prior to the
batteries being fully charged and
therefore not achieving their optimum
capacity.
Note
If the symbol flashes continuously,
it means the handset is either out of
range or is not registered with the
base station. To register, follow the steps
on page 46. All additional handsets
you purchase will need to be
individually registered with the base
station before they will work with the
Diverse 3016 Classic.
The symbol may also flash after a
power failure. Provided the handset
has been registered with the base, the
symbol will stop flashing after a while
indicating the handset has automatically
re-registered to the base station.
If it continues to flash, re-register the
handset to the base station.
Note
If you go out of range of a base station
for a long time while your handset is
switched ON, it may take more than
20 minutes to ‘find’the base station
again when you come back within
range. However, by simply switching
the handset OFF for a moment, then
ON again, it will find the base station
within a few seconds.
Battery low warning
An LCD on the handset display shows
the current state of the charge. When
the batteries are almost flat a beep
sounds and the display shows the empty
battery symbol. Displays showing the
various states of charge are shown
below:
Batteries fully charged
Batteries at 66%
Batteries at 33%
Batteries empty
SETTING UP
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Diverse 3016 – 4th Edition – 1st March – 3766
7Plug your Diverse 3016
Classic into the phone
socket
SETTING UP
8Please remove the
protective film from the
handset display
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Diverse 3016 – 4th Edition – 1st March – 3766
To switch the keypad lock on
and off
You can lock the keypad so that
it cannot be used accidentally
while carrying it around.
Press and hold the
#
button
until the display shows:
The keypad is now locked and
you cannot dial out. Incoming
calls can be answered as normal
by pressing the G EEN PHONE
button.
Press and hold the
#
button
until the display returns to
standby. The keypad is now
unlocked.
To switch the handset on
and off
You can normally leave your
handset on 24 hours a day.
However, if you need to switch
it off:
Press and hold the ED PHONE
button down for about 1 second.
You hear a long beep and the
screen goes blank.
To switch it back on, press and
hold down the ED PHONE
button again. You hear a long
beep and the display returns to
standby.
On and Off modes
Using your
Diverse 3016 Classic
USING
#
#
Note
The handset is already set to ON.
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Diverse 3016 – 4th Edition – 1st March – 3766
To receive an external call
When the phone rings the
display flashes EXT .
Press the G EEN PHONE
button on the handset and
speak.
Or
If the handset is on the base
station or charging station,
simply lift it up and speak.
You do not need to press the
G EEN PHONE button.
At the end of the call, either
press the ED PHONE button
or replace the handset on the
base station.
Note
If another handset is already being used
to make an external call, your handset
will display ‘–––’ flashing and you will
hear the internal ‘busy’signal.
Making and receiving calls
To make an external call
Ensure the handset is switched
ON.
Press the G EEN PHONE
button. You will hear the dial
tone.
Dial the number. The phone
calls the number and the
display shows the number you
have dialled.
Alternatively, you can enter the
phone number you want first,
check that it is correct, and
then press the G EEN PHONE
button to dial.
To end a call
Press the ED PHONE button.
USING
KEYPAD
Caller Display
The Diverse 3016 Classic can let you
know who’s calling before you answer
the telephone.
With BT’s Caller Display service, your
Diverse base station receives caller
information which is transmitted over
the BT network, for more information
see page 23.
Call timer
Your Diverse 3016 Classic automatically
times the duration of all outgoing external
calls. The handset display shows the call
duration both during your call and for a
few seconds after it is completed.
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Diverse 3016 – 4th Edition – 1st March – 3766
Secrecy
You can switch off the handset
microphone so that your caller cannot
hear you while you talk to someone else
in the room.
When ready, you can switch the
microphone back on.
To delete the redial memory
All five numbers will be deleted.
Press the SET button.
Press the 1button.
Press the 8button.
Press the OK ( ) button.
Enter the handset PIN (original
setting 0000 . To change it see
page 43).
Press the OK ( ) button.
Press the 2button.
Press the OK ( ) button to
confirm.
Press the ED PHONE button
to return to standby.
USING
1
8
TUV
KEYPAD
2
ABC
Redial
To redial the last external
number
Press the button. Display
shows the last number dialled.
Press the G EEN PHONE
button. The number is dialled.
Press the ED PHONE button
to end the call.
To redial any of the last 5
external numbers
Press the button. Display
shows the last number dialled.
Press the MEMO Y or SET
buttons under and scroll
through the last 5 numbers to
select the number you want.
Press the G EEN PHONE
button. The number displayed
is dialled.
Press the ED PHONE button
to end the call.
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