BT HUB PHONE 1010 User manual

User guide
BT Hub Phone 1010

Welcome…
to your BT Hub Phone 1010
Digital Cordless Handset
•Hi-Definition Sound
•65K Colour display with back light and choice of
5 wallpapers.
•Keep track of incoming calls with the 50 number calls list.
•150 Entry phonebook, with the facility to store a home, work
and mobile number for each of your contacts
•20 Number redial list, for quick and easy redialing.
•10 Ringtones available.

This user guide provides you with all the information you need to
get the most from your phone.
This phone has been designed to work with BT Total Broadband
and BT Broadband Talk. Before you make your first call you will
need to set up your phone. This doesn’t take long and is easy to
do. Just follow the simple instructions on the next few pages.
Need help?
If you have any problems setting up or using your BT Hub Phone
1010 please contact the Helpline on 0800 111 4567.
Alternatively, you may find the answer in ‘Help’
at the back of this guide.
Got everything?
•BT Hub Phone 1010
handset
•BT Hub Phone 1010
charger cradle
•2 x rechargeable batteries
•Mains power adaptor
•You need a BT Total
Broadband account
•You need a BT Broadband
Talk account
•You need a BT Home Hub
Hi-Definition sound will not
work without a BT Broadband
Talk account. Visit bt.com to
get this service if you don’t
already have this.

n this guide
Getting started
Location ............................7
Setting up the handset . . . . . . . . . . . . . . . .7
Standbydisplay ......................10
Getting to know your phone
Handsetbuttons......................11
Navigating the menus . . . . . . . . . . . . . . . . .12
Menumap ..........................13
Making calls with BT Broadband Talk
Making and receiving calls . . . . . . . . . . . . .14
HiDefcalls ..........................17
Multiplecalls ........................17
Callquality ..........................19
Calltransfers.........................19
Your BT Broadband Talk bill . . . . . . . . . . . . .19
Making and receiving multiple calls . . . . . .20
requently asked questions . . . . . . . . . . . . .22
Using the phone
Switching the handset power on/off . . . . .25
Make an external call . . . . . . . . . . . . . . . . . .25
Preparatory dialling . . . . . . . . . . . . . . . . . . .25
Endacall ...........................25
Receivingcalls .......................26
Calltimer............................26
Handsfreecalling .....................26
Earpiecevolume......................27
Silence the handset ringer . . . . . . . . . . . . . .27
Secrecy .............................28
Keypadlock .........................28
Redial ..............................29
Redialanumber ......................30
Delete a redial number . . . . . . . . . . . . . . . .31
Delete the redial list . . . . . . . . . . . . . . . . . . .31
Save a redial list number to
thephonebook.......................32
Phonebook
Store a phonebook entry . . . . . . . . . . . . . . .33
Charactermap .......................34
4

Dial a phonebook entry . . . . . . . . . . . . . . . .35
Edit a phonebook entry . . . . . . . . . . . . . . . .37
Store a phonebook entry
with an assigned ring . . . . . . . . . . . . . . . . . .38
Delete a phonebook entry . . . . . . . . . . . . . .38
Delete all phonebook entries . . . . . . . . . . .39
Caller Display and the calls list
View/dial numbers in the calls list . . . . . . .40
Save a calls list entry to
thephonebook.......................42
Delete a calls list entry . . . . . . . . . . . . . . . . .42
Delete all calls list entries . . . . . . . . . . . . . .43
CallWaiting..........................44
Speak to a second caller . . . . . . . . . . . . . . .44
BT Calling Features
1571 ...............................45
BTHelpdesk .........................45
BT118500 .........................45
Withhold my number . . . . . . . . . . . . . . . . . .45
Display my number . . . . . . . . . . . . . . . . . . .45
Handset settings
Adjust the display contrast . . . . . . . . . . . . .46
Adjust the earpiece volume . . . . . . . . . . . . .47
Namingahandset ....................47
Displaywallpaper.....................48
Menu background colour . . . . . . . . . . . . . .49
Auto-talk ...........................50
Beeptones ..........................51
To switch key beeps On/Off . . . . . . . . . . . . .51
To switch low battery beeps On/Off . . . . . .52
To switch out of range beeps On/Off . . . . .53
To change the call ringer volume . . . . . . . .54
To change the ringtone . . . . . . . . . . . . . . . .55
Hub base settings
Reset your BT Hub Phone 1010
to the default settings . . . . . . . . . . . . . . . . .56
To change the System PIN code . . . . . . . . .56
In this guide 5

n this guide
Time settings
Settingthetime ......................58
Tosetanalarm .......................59
To change the alarm melody . . . . . . . . . . . .60
To cancel an alarm setting . . . . . . . . . . . . . .61
To silence the alarm . . . . . . . . . . . . . . . . . . .61
Using additional handsets
Registering a Hub phone to
your BT Home Hub manually . . . . . . . . . . .62
Making internal calls . . . . . . . . . . . . . . . . . .64
Receiving internal calls . . . . . . . . . . . . . . . .64
Transferring calls . . . . . . . . . . . . . . . . . . . . .65
De-register a handset . . . . . . . . . . . . . . . . .65
Software upgrades
Automatic software upgrade . . . . . . . . . . . .67
Manual software upgrade . . . . . . . . . . . . . .68
Rescuemode ........................69
Help ...............................70
General information
Safety ..............................73
General .............................73
Cleaning ............................74
Environmental .......................74
Product disposal instructions . . . . . . . . . . .74
Guarantee...........................75
If you have to return your
BT Hub Phone 1010 . . . . . . . . . . . . . . . . . .75
Technical information . . . . . . . . . . . . . . . . .76
R&TTE ..............................76
Declaration of Conformance . . . . . . . . . . . .76
6

7
Location
You need to place your BT Hub Phone in the charger cradle
and then place both handset and charger cradle in the BT
Home Hub to set it up. When you are doing this you don't
need to use the power supply provided as the handset and
charger cradle take their power from the hub. After this you
can place the handset and charger cradle anywhere in the
house where there is mains power and you can then use the
power supply provided.
You will need to place your handset and charger into the hub
from time to time to receive updates and new services to your
phone as your BT Hub Phone 1010 is fully upgradeable.
Setting up the handset
1. Remove the grey cover from
the front of the BT Hub.
If it does not come off easily,
carefully apply a little
more force.
Getting started
7
WARN NG
Do not place your BT Hub Phone 1010
in the bathroom or other humid areas.
Handset range
The BT Hub Phone 1010 has a range
of 300 metres when there is a clear
line of sight between the hub and the
handset. When there is no clear line of
sight between the hub and the
handset, the range could be reduced
to 50 metres. Thick stone walls can
severely affect the range.
Signal strength
The icon on your handset indicates
when you are in range.
When it flashes, you are out of range.
When you move out of range of the
base, you will hear the out of range
tone. This tone is repeated until you
move back into range.

Getting started8
2. Attach the cradle to the BT
Home Hub.
3. Slide open the battery
compartment on the back
of your BT Hub Phone
handset. Insert the 2 x AAA
rechargeable batteries
supplied. Slide back the
cover to close.
4. Place the BT Hub Phone 1010
into the cradle on the BT
Home Hub. You should hear a
beep when the handset has
been placed correctly. Charge
your handset for at least 24
hours on first charge before
using the phone.
MPORTANT
The hub must be plugged into the
mains power socket at all times.
Talk/Standby time
In ideal conditions, the handset
batteries should give about 7 hours
talk time or 100 hours standby.
Note that new batteries do not reach
full capacity until they have been in
normal use for several days.
Battery symbols
Battery charged
Battery half charged
Battery low
Battery empty (icon will be red)
mportant
You can leave your handset in the
charging cradle attached to the BT
Home Hub if you wish or you can locate
your handset anywhere in your home,
using the mains power adapter and
charging cradle to keep the handset
charged. Occasionally you will need to
connect the handset to the charger
connected to the BT Home Hub to
receive new upgrades. You will be asked
to do this when there is new software.

5. On the handset:
•Screen prompts on the handset will help guide you through
the registration process. It’s easy!.
PLEASE REGIS ER YOUR
HANDSE O HE B HOME HUB
will appear on screen.
•Press OK. You then need to press and hold the wireless button
on the back of the Hub for 3 seconds (the phone light on the
Hub will then flash) then you can release the button.
•Press OK and place the handset in the charger connected to
the Hub. Once the handset and charger cradle are in the Hub,
REGIS ERING HANDSE S , PLEASE WAI appears on screen. DON'T
REMOVE HANDSET UNTIL YOU GET A CON IRMATION MESSAGE.
Getting started 9
Battery performance
The charge capacity of rechargeable
batteries will reduce with time as they
wear out, giving the handset less
talk/standby time.
Eventually they will need to be
replaced. Please ensure you use the
same mAh rating for battery
replacement to the batteries that
were provided when you received the
handset.

If registered successfully you should see: HANDSE
REGIS ERED
. If unsuccessful then HANDSE REGIS RA ION
FAILED
will appear and you will have to try the process again.
You will be returned to the please register screen.
Your BT Hub Phone 1010 is ready for use.
Getting started
10
Standby display
Clock
Shortcut to menu Shortcut to phonebook
Range iconBattery status icon